Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT ... Read more
Incident date: Nov 18, 2017
THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FI... Read more
Incident date: Nov 18, 2017
THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FI... Read more
Incident date: Nov 18, 2017
THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FI... Read more
Incident date: Apr 6, 2018
I WAS AT THE DENVER CAR SHOW AND LOOKED AT THIS MODEL. WITH THE REAR HATCH UP THE REAR SEATS CAN BE FOLDED DOWN VIA A BUTTON/LATCH WHEN REACHING IN TO THE BACK. THE REP DEMONSTRATED THIS MANEVER AND THE SEATS RELEASED SO FORCEFULLY WITH A SLAM THAT IT COULD (AND EVENTUALLY WILL) INJURE OR KILL A CHILD OR PET SEVERELY. I WAS SHOCKED AT THE SNAP-LIKE, FORCE AND LOUD BANG ONTO THE SEAT ONCE RELEASED... Read more
Incident date: Mar 28, 2018
WE SMELLED A GASOLINE ODOR AND THE "CHECK ENGINE" LIGHT CAME ON SO WE TOOK OUR VOLVO TO A DEALER TO INSPECT. THEY SAID THAT THERE WAS A CRACK IN THE TOP OF THE FUEL TANK. I AM THE ORIGINAL OWNER AND HAVE TAKEN METICULOUS CARE OF THIS VEHICLE SO THAT SOUNDED VERY STRANGE. THE CAR ONLY HAS 108,000 MILES IN 15 YEARS. I NOW SEE WHERE THIS MODEL WAS RECALLED FOR FUEL PUMP REPLACEMENT SEVERAL YEARS A... Read more
Incident date: Nov 24, 2017
"TAKATA RECALL" UNKNOWN
Crash
Incident date: Nov 24, 2017
"TAKATA RECALL" UNKNOWN
Crash
Incident date: Mar 19, 2018
WHEN COLD SOMETIMES NOT ABLE TO SHIFT FROM PARK TO ANY OTHER GEAR OR NEUTRAL. AFTER DRIVING, ABLE TO SHIFT FROM DRIVE OR REVERSE BACK TO PARK BUT GET MESSAGE SAYING "CAR IS NOT IN PARK - SHIFT TO PARK". WHEN IN NEUTRAL SOMETIMES NOT ABLE MOVE SHIFTER FROM NEUTRAL TO DRIVE OR PARK. WHEN CONTACTED DEALER FOR SERVICE THEY SEEMED TO BE FAMILIAR WITH THE PROBLEM. MY CONCERNS ARE NOT BEING ABLE TO DRIVE... Read more
Incident date: Mar 20, 2018
THE PLASTIC HANDLE OF THE OIL DIPSTICK CAME OFF CAUSING HALF OF THE OIL DIPSTICK TO BE IN THE DIPSTICK TUBE THE CAR WAS NOT MOVING IT HAPPENED WHILE CHECKING THE OIL LEVEL MAKING SURE THERE WAS OIL IN THE CAR MAKING SURE THAT THE ENGINE WILL NOT SEIZE WHILE DRIVING
Incident date: Mar 15, 2018
CRACKED WINDSHIELD EVEN WITH LESS THAN MINOR CHIP. THE CAR WAS DRIVING AT 68MPH ON A STRAIGHT HIGHWAY ON A 'CLIP' SOUND WAS HEARD HITTING THE WINDSHIELD. AFTER 10 MINUTES A 14 INCH CRACK WAS NOTED FROM THE TOP EDGE TO THE CENTER OF THE WINDSHIELD. THE CAR HAS <2000 MILES ON IT. IS THE QUALITY OF WINDSHIELD WORSE IN CARS WITH DRIVER ASSISTANCE PACKAGES. HAVE DRIVEN DIFFERENT VEHICLES WITHOUT DR... Read more
Incident date: Mar 15, 2018
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WI... Read more
Incident date: Mar 15, 2018
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WI... Read more
Incident date: Mar 15, 2018
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WI... Read more
Incident date: Mar 12, 2018
OWNER ON INTERSTATE AT POSTED SPEED (65) HEARD EXPLOSIVE SOUND OF THE SUNROOF EXPLODING. NO OTHER CARS WERE AHEAD OR ALONGSIDE, AND NO EVIDENCE OF A THROWN OR DROPPED OBJECT WAS APPARENT AT THAT TIME OR AFTERWARD. FORTUNATELY THE SUNSHADE SHIELDED HER FROM MOST OF THE BROKEN GLASS. DEALER CALLED IT AN 'ACT OF GOD' AND WOULD NOT HONOR A WARRANTY CLAIM FOR THE DAMAGE ' ESTIMATED AT OVER $1,100. INSU... Read more
Incident date: Mar 12, 2018
VOLVO RECALL RVXX 1006 THE CONSUMER SUBMITTED PHOTOS. *JS *JS
Incident date: Mar 12, 2018
VEHICLE SMELLS LIKE GASOLINE WHEN STOPPED AND PARKED, AND WHEN DRIVING. THE SMELL SEEMS TO BE STRONGEST AT THE RIGHT REAR OF THE VEHICLE WHEN PARKED OUTSIDE. WHEN PARKED IN THE GARAGE, THE GASOLINE SMELL WOULD BE EXTREMELY STRONG AND START COMING INTO THE HOUSE. IT WAS SEVERE ENOUGH I OPENED THE GARAGE DOOR MANUALLY BECAUSE I WAS AFRAID OF BLOWING UP THE ENTIRE HOUSE. IT IS NOW STAYING PARKED IN... Read more
Incident date: Mar 4, 2018
MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO D... Read more
Crash
Incident date: Mar 4, 2018
MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO D... Read more
Crash
Incident date: Mar 4, 2018
MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO D... Read more
Crash
Incident date: Jan 3, 2018
THE DRIVERS SIDE VIEW MIRROR HAS LOOSENED WITHOUT EVIDENCE OF TRAUMA. IT IS DIFFICULT TO MAINTAIN VISIBILITY WITHOUT OPENING THE WINDOW AND MANUALLY PUSHING THE MIRROR CASING OUTWARD. IT MOVES WHEN THE CAR IS IN MOTION AND WHEN STATIONERY.
Incident date: Jan 3, 2018
VOLVO HAS AN INTERNAL SERVICE RECALL FOR THEIR ENGINE OIL SENSORS. THE INFORMATION CAN BE FOUND HERE: THEY HAVE STATED THAT THEY FIXED THE SENSOR IN MY VEHICLE; HOWEVER, I STILL EXPERIENCED THE EXACT PROBLEM DESCRIBED IN THE SERVICE RECALL. MY CAR SHOWED 0 ENGINE OIL LIGHT READINGS, BUT MY ENGINE SEIZED UP IN THE MIDDLE OF THE INTERSTATE. HAD OTHER VEHICLES BEEN AROUND, I WOULD HAVE SURELY BEE... Read more
Incident date: Feb 28, 2018
THE SEATBELT WARNING ONLY SOUNDS FOR A FEW SECONDS THEN GOES SILENT AND NEVER SOUNDS AGAIN. THIS OCCURS AT ENGINE START, AND ALSO IF I UNBUCKLE THE BELT WHILE MOVING. THIS HAPPENS TO THE DRIVER AND PASSENGER BELTS. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT, THEY HAD IT OVERNIGHT AND THE NEXT DAY TOLD ME THAT THIS IS THE WAY IS WAS DESIGNED. I CALLED VOLVO USA CUSTOMER SUPPORT AND WAS... Read more
Incident date: Apr 10, 2017
WHEN I BROUGHT MY CAR TO RAMSEY VOLVO FOR SERVICE, VOLVO RECOMMENDED THE ANGLE GEAR RESEAL SERVICE BECAUSE THE ANGLE GEAR BOX IS LEAKING AS SHOWN IN THE ATTACHED PICTURE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A VERY COMMON ISSUE WITH ALL VOLVO XC90S, SO MUCH SO THAT IT CAN BE CLASSIFIED AS A MANUFACTURER DEFECT, AND QUALIFIES AS A RECALL IN MY OPINION. THE ANGLE GEAR BOX IS AN UNDISTURBED ... Read more
Incident date: Feb 20, 2018
SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE... Read more
Incident date: Feb 20, 2018
WATER LEAKING INTO INTERIOR FROM WINDSHIELD. I'VE TAKEN IT TO THE VOLVO DEALERSHIP AND THEY WON'T FIX IT DUE TO BEING OUT OF WARRANTY. SAFELITE WANTS $350-$800 TO RESEAL OR REPLACE THE WINDSHIELD. THE LEAK IS MAKING IT DANGEROUS TO DRIVE IN WET WEATHER AS IT DRIPS ONTO THE STEERING WHEEL AND ONTO THE DRIVER. THE LEAK OCCURS DURING ANY RAINY CONDITION WHILE STATIONARY OR IN MOTION.
Incident date: Dec 28, 2016
IN DECEMBER OF 2016, AT APPROXIMATELY 95000 MILEAGE, THE "SERVICE TRANSMISSION URGENT" MESSAGE AND LIGHT CAME ON AND THE CAR STOPPED FUNCTIONING AND MAKING LOUD CLANGING AND RATTLING NOISES. THE CAR WAS TAKEN BACK TO "INFINITY OF MEMPHIS" DEALERSHIP WHERE IT WAS PURCHASED WITH AN EXTENDED WARRANTY. THE DEALERSHIP ASKED US TO CONTACT "VOLVO CARS OF NORTH AMERICA" FOR DEFECTIVE TRANSMISSION, WHICH W... Read more
Incident date: Feb 16, 2018
CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PARKED .
Incident date: Feb 16, 2018
CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PARKED .
Incident date: Feb 16, 2018
CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PARKED .
Incident date: Feb 15, 2018
TL* THE CONTACT OWNS A 2008 VOLVO XC70. WHILE DRIVING UNKNOWN SPEEDS, THE "SRS URGENT NEEDS SERVICE" INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PORTLAND VOLVO CARS, LOCATED AT 9 US ROUTE 1, SCARBOROUGH, ME 04074) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
Incident date: Dec 2, 2017
TAKATA RECALL NOTHING HAS HAPPENED AS OF YET, BUT A WARNING LIGHT IS ON TELLING ME THERE IS SOMETHING SERIOUSLY WRONG WITH THE AIRBAGS AND NEEDS IMMEDIATE ATTENTION. BEFORE I TAKE IT IN & PAY FOR THE REPAIR I NEED TO KNOW IF THIS VEHICLE WAS PART OF THE RECALL. I COULDN'T SEE IT ONLINE BUT I AM CERTAINLY CONCERNED
Incident date: Jan 15, 2018
VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE ... Read more
Incident date: Oct 1, 2017
2005 VOLVO V50 HAS INTERMITTENT STARTING ISSUES. THE ENGINE CRANKS AND FUEL PUMP CAN BE HEARD WHEN KEY IS TURNED IN IGNITION BUT THE ENGINE DOES NOT TURN OVER/START. AFTER 10-15 (SOMETIMES MORE) ATTEMPTS AT STARTING THE VEHICLE, FUEL PRESSURE APPEARS TO BUILD SLOWLY WITH EACH ATTEMPT AND THE ENGINE WILL SOMETIMES START. IF THE VEHICLE DOES START IT IS OPERABLE WITHOUT ADDITIONAL PROBLEMS AND CAN B... Read more
Incident date: Feb 1, 2018
BD44 SRS AIR BAG TRIM HAS BECOME LOOSE ON THE BACK OF THE STEERING WHEEL RESULTING IN A SHARP HARD PLASTIC BEING EXPOSED RESULTING IN THE DRIVER CUTTING HIS FINGER ( DRAWING BLOOD) WHILE DRIVING ON THE HIGHWAY. SIGNIFICANTLY DISTRACTED THE DRIVER AS HE REMOVED ONE HAND FROM THE WHEEL IN RESPONSE TOM THE CUT. APPARENTLY THE GLUE FOR THE TRIM IS INADEQUATE TO KEEP IT SAFELY SECURED.
1 injured
Incident date: Jan 28, 2018
CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTOR FAILED AND HAD TO BE REPLACED UNDER WARRANTY BY THE DEALER. HAVING THE CAR'S ENGINE START/STO... Read more
Incident date: Jan 28, 2018
CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTOR FAILED AND HAD TO BE REPLACED UNDER WARRANTY BY THE DEALER. HAVING THE CAR'S ENGINE START/STO... Read more
Incident date: Feb 1, 2017
THE SUV HAS HAD LOTS OF PROBLEMS WITH THE ENGINE. THE ENGINE HAS STOPPED WITHOUT WARNING NUMEROUS TIMES WHILE IN MOTION. IT EVEN STOPPED ONE TIME ON THE HIGHWAY. THE VEHICLE LOSES POWER IN AN INSTANCE AND FEW TIMES WE HAVE HAD TO TOW THE VEHICLE TO OUR HOUSE AND TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH THIS PROBLEM HAS OCCURED OVER AND OVER (WHICH THE DEALERSHIP HAS ATTRIBUTED TO THE PISTONS MISF... Read more
Incident date: Feb 1, 2017
THE SUV HAS HAD LOTS OF PROBLEMS WITH THE ENGINE. THE ENGINE HAS STOPPED WITHOUT WARNING NUMEROUS TIMES WHILE IN MOTION. IT EVEN STOPPED ONE TIME ON THE HIGHWAY. THE VEHICLE LOSES POWER IN AN INSTANCE AND FEW TIMES WE HAVE HAD TO TOW THE VEHICLE TO OUR HOUSE AND TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH THIS PROBLEM HAS OCCURED OVER AND OVER (WHICH THE DEALERSHIP HAS ATTRIBUTED TO THE PISTONS MISF... Read more
Incident date: Feb 1, 2017
THE SUV HAS HAD LOTS OF PROBLEMS WITH THE ENGINE. THE ENGINE HAS STOPPED WITHOUT WARNING NUMEROUS TIMES WHILE IN MOTION. IT EVEN STOPPED ONE TIME ON THE HIGHWAY. THE VEHICLE LOSES POWER IN AN INSTANCE AND FEW TIMES WE HAVE HAD TO TOW THE VEHICLE TO OUR HOUSE AND TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH THIS PROBLEM HAS OCCURED OVER AND OVER (WHICH THE DEALERSHIP HAS ATTRIBUTED TO THE PISTONS MISF... Read more
Incident date: Dec 18, 2017
THE CAB SUSPENSION IS AFFECTED BY SOME TYPE OF MANUFACTURE FAULT, THE CAB IS TWISTED 3 INCHS TO THE LEFT. I HAVE SEEN THE SAME COMPLAINT OF OTHER VOLVO'S VNL MODEL OWNERS. THIS IS A SAFETY CONCERN AND REALLY NEED A ATTENTION.
Incident date: Jan 23, 2018
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
Fire
Incident date: Jan 23, 2018
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
Fire
Incident date: Jan 23, 2018
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
Fire
Incident date: Jan 31, 2018
AFTER 30 MINUTES OF HIGHWAY DRIVING EXITED ONTO SECONDARY ROAD TO ADD OIL FOR LOW OIL LIGHT INDICATOR. ENGINE BEGAN SMOKING IN TWO MINUTES AND LIFTING HOOD CAUSED ENGINE TO BURST INTO FLAMES. CHEMICAL FIRE RETARDANT SPRAYED WITHIN THREE MINUTES. RESULT WAS INCINERATED ALTERNATOR AND ALL CODES ALARMED. CAR TURNS OVER. FUSES GOOD.
Fire
Incident date: Jan 31, 2018
AFTER 30 MINUTES OF HIGHWAY DRIVING EXITED ONTO SECONDARY ROAD TO ADD OIL FOR LOW OIL LIGHT INDICATOR. ENGINE BEGAN SMOKING IN TWO MINUTES AND LIFTING HOOD CAUSED ENGINE TO BURST INTO FLAMES. CHEMICAL FIRE RETARDANT SPRAYED WITHIN THREE MINUTES. RESULT WAS INCINERATED ALTERNATOR AND ALL CODES ALARMED. CAR TURNS OVER. FUSES GOOD.
Fire
Incident date: Jan 31, 2018
AFTER 30 MINUTES OF HIGHWAY DRIVING EXITED ONTO SECONDARY ROAD TO ADD OIL FOR LOW OIL LIGHT INDICATOR. ENGINE BEGAN SMOKING IN TWO MINUTES AND LIFTING HOOD CAUSED ENGINE TO BURST INTO FLAMES. CHEMICAL FIRE RETARDANT SPRAYED WITHIN THREE MINUTES. RESULT WAS INCINERATED ALTERNATOR AND ALL CODES ALARMED. CAR TURNS OVER. FUSES GOOD.
Fire
Incident date: Feb 1, 2018
DRIVER DOOR OPENS WHILE DRIVING. IT HAPPENS WHILE LOCKED OR UNLOCKED, TOP UP, WINDOWS UP. IT HAS HAPPENED IN CITY AND ON HIGHWAY. TRAVELING AT HIGH SPEEDS AS WELL AS LOW SPEEDS. IT COMES AJAR AND THE INTERIOR LIGHT COMES ON AND MESSAGE THAT DRIVER DOOR IS OPEN.. IT HAPPENS INTERMITTENTLY BUT IS BECOMING MORE AND MORE FREQUENT UNTIL NOW IT IS ALMOST DAILY. IT BEGAN PROBABLY 2 YEARS AGO
Incident date: Sep 1, 2017
AT 148,000 MILES, THE VEHICLE TRANSMISSION STARTED TO FAIL TO UPSHIFT AFTER GETTING WARMED UP (ABOUT 20 MINUTES DRIVING) THEN FAILED COMPLETELY IN THE MIDDLE OF AN INTERSECTION. DEALER SAID NO REPAIR/REBUILD WAS AVAILABLE AND SUGGESTED COMPLETE REPACEMENT. ESTIMATED COST WAS MORE THAN THE VALUE OF THE VEHICLE.