Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jun 20, 2018
CAR STALLED WHILE DRIVING THEN WOULD NOT GO ANY FASTER THAN 15MPH.
Incident date: Jun 20, 2018
CAR STALLED WHILE DRIVING THEN WOULD NOT GO ANY FASTER THAN 15MPH.
Incident date: Jun 19, 2018
SUNROOF GLASS EXPLODED WHILE DRIVING ON THE FREEWAY IN HOT WEATHER. THERE WAS NO SIGN OF A ROCK OR ANY OTHER OBJECT HITTING THE VEHICLE. I HAVE DONE MY RESEARCH AND THIS IS A KNOWN ISSUE WITH VOLVO.
Incident date: Jun 13, 2018
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A STRONG FUEL ODOR WAS PRESENT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASO... Read more
Incident date: Jun 4, 2018
WHILE DRIVING, PERIODICALLY, BOTH DOORS (NOT SIMULTANEOUSLY BUT IT HAS OCCURRED IN BOTH DOORS MULTIPLE TIMES) WILL COME AJAR. MOST OFTEN, THIS OCCURS AT HIGHWAY SPEEDS AND WHEN A BUMP OCCURS TO SLIGHTLY JOLT THE CAR. THE DOOR DOES NOT COME ALL THE WAY OPEN BUT IT IS CLEARLY AJAR. A WARNING LIGHT COMES ON ON THE DASH AND THE INTERIOR LIGHTS COME ON. WHILE THE DOOR DOESN'T COME COMPLETELY OPEN, THIS... Read more
Incident date: Apr 16, 2018
I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND DISCOVERED WITHIN 45 MILES OF DRIVING THE CAR THAT THERE WAS NO OIL IN THE VEHICLE. THE OIL PRESSURE LIGHT NEVER CAME ON NOR DID THE CHECK ENGINE LIGHT COME ON. IT WASN'T UNTIL AFTER I ADDED 4QUARTZ OF OIL AND THE ENGINE QUIETED DOWN THAT THE OIL PRESSURE LIGHT CAME ON FOLLOWED BY A CHECK ENGINE LIGHT AND A NOTIFICATION SAYING TO TURN OFF THE ENGINE IM... Read more
Incident date: Jun 2, 2018
I HAVE A 2012 C70, AND THE "DOOR OPEN" WARNING AND INTERIOR LIGHTS COME ON AND THE DOOR SLUMPS SLIGHTLY AJAR (EVEN THE WINDOW DROPS LIKE WHEN YOU OPEN THE DOOR). THIS HAPPENS DRIVING AT HIGHWAY SPEEDS. CAN BE EITHER DRIVER OR PASSENGER SIDE. DOORS ARE SECURELY CLOSED BEFOREHAND. I HAVE ALSO MASTERED THE STOP, LEAN AND SLAM. IT IS SO ANNOYING AND SCARY!
Incident date: May 17, 2018
NO COLLISION. SRS LIGHT HAS BEEN COMING ON SINCE 2007. DEALERSHIP HAS REPLACED WIRING, AIR BAGS AND NOTHING HELPS. SRS LIGHT COMES ON EVERY 7 TO 12 MONTHS. THIS HAS BEEN GOING ON FOR 11 YEARS.
Incident date: Jun 4, 2018
AFTER STARTING MY CAR I TRIED TO PUT ON MY SEAT BELT BUT IT WOULD NOT EXTEND OUT SO I COULD NOT PUT IT ON. THIS HAPPENED LAST NIGHT AND THE PROBLEM STILL PERSISTS TODAY.
Incident date: May 31, 2018
AFTER PARKING CAR AND TURNING CAR OFF, AIRBAG, BRAKE, AND INFORMATION WARNING LIGHTS STAY ON, AS DOES VENTILATION SYSTEM. PASSENGER SEAT HAS EXCESS WATER UNDERNEATH. NOW CAR WILL NOT START.
Incident date: May 31, 2018
AFTER PARKING CAR AND TURNING CAR OFF, AIRBAG, BRAKE, AND INFORMATION WARNING LIGHTS STAY ON, AS DOES VENTILATION SYSTEM. PASSENGER SEAT HAS EXCESS WATER UNDERNEATH. NOW CAR WILL NOT START.
Incident date: May 31, 2018
AFTER PARKING CAR AND TURNING CAR OFF, AIRBAG, BRAKE, AND INFORMATION WARNING LIGHTS STAY ON, AS DOES VENTILATION SYSTEM. PASSENGER SEAT HAS EXCESS WATER UNDERNEATH. NOW CAR WILL NOT START.
Incident date: May 26, 2018
THE YELLOW ABS BRAKE LIGHT CAME ON. THE RED PARKING BRAKE LIGHT CAME ON. THE CAR HAD A LOUD LONG BEEP NOISE ACTIVATED. FINALLY, THE "REGAN BAKES DISABLED" READING WAS DISPLAYED!!! ALSO HEARD THE BRAKE PADS (4 WHEEL DISK BRAKES) SOUNDED LIKE THEY WERE SCRATCHING ON THE ROTORS. ALL INFORMATION ON THE INTERNET/NHTSA VEHICLE RECALL WEBSITE SAYS THIS IS A KNOWN SAFETY ISSUE WITH FORD MOTOR COMP... Read more
Incident date: May 15, 2018
VEHICLE LOST ALL ELECTRICAL POWER ON THE ROAD. THEN STARTED AGAIN. THEN STALLED AGAIN. CAR TOWED TO VOLVO DEALER. EXPLANATION FROM DEALER : FAULT TRACE FOUND CEM WITH START ODF ELECTRICAL FAILURE.ALSO HAS OLD TOTALCAN NETWORK SOFTWARE. THEY HAVE REPLACED CEM SOFTWARE. UPGRADE CAM NETWORK.
Incident date: Apr 15, 2018
ALL THE VEHICLE LIGHTS WILL COME ON OVER THE DASH AND THE WHEEL LOCKS THEN IT SHUTS OFF WHILE I AM DRIVING. THIS IS SO UNSAFE FOR MY FAMILY. I AM NOT SURE WHY THERE IS NOT A RECALL FOR MY VIN # WHEN GOOGLE CLEARLY STATES THAT THIS IS A HAZARD AND THAT THERE ARE RECALLS FOR THIS PROBLEM.
Incident date: Apr 15, 2018
ALL THE VEHICLE LIGHTS WILL COME ON OVER THE DASH AND THE WHEEL LOCKS THEN IT SHUTS OFF WHILE I AM DRIVING. THIS IS SO UNSAFE FOR MY FAMILY. I AM NOT SURE WHY THERE IS NOT A RECALL FOR MY VIN # WHEN GOOGLE CLEARLY STATES THAT THIS IS A HAZARD AND THAT THERE ARE RECALLS FOR THIS PROBLEM.
Incident date: Apr 15, 2018
ALL THE VEHICLE LIGHTS WILL COME ON OVER THE DASH AND THE WHEEL LOCKS THEN IT SHUTS OFF WHILE I AM DRIVING. THIS IS SO UNSAFE FOR MY FAMILY. I AM NOT SURE WHY THERE IS NOT A RECALL FOR MY VIN # WHEN GOOGLE CLEARLY STATES THAT THIS IS A HAZARD AND THAT THERE ARE RECALLS FOR THIS PROBLEM.
Incident date: May 15, 2018
AFTER LESS THAN 2 MONTHS AIR BAG SYSTEM FAILED AT ONLY 2400 MILE MARK. SUGGEST ENTIRE BRAND BE RECALLED SINCE IT IS A NEW MODEL IT WAS NOT TESTED PROPERLY. I AM IN DANGER AND AFRAID TO DRIVE THE CAR
Incident date: May 15, 2018
AFTER LESS THAN 2 MONTHS AIR BAG SYSTEM FAILED AT ONLY 2400 MILE MARK. SUGGEST ENTIRE BRAND BE RECALLED SINCE IT IS A NEW MODEL IT WAS NOT TESTED PROPERLY. I AM IN DANGER AND AFRAID TO DRIVE THE CAR
Incident date: May 15, 2018
AFTER LESS THAN 2 MONTHS AIR BAG SYSTEM FAILED AT ONLY 2400 MILE MARK. SUGGEST ENTIRE BRAND BE RECALLED SINCE IT IS A NEW MODEL IT WAS NOT TESTED PROPERLY. I AM IN DANGER AND AFRAID TO DRIVE THE CAR
Incident date: May 13, 2018
WHILE DRIVING AT HIGHWAY SPEEDS, PASSENGER DOOR SUDDENLY COMES UNLATCHED. DOORS ARE AUTOMATICALLY LOCKED WHEN DRIVING. THE INFORMATION SYSTEM REPORTS A DOOR OPEN, THE INTERIOR LIGHTS FLICKER ON AND OFF WITH THE DOOR VIBRATING BY THE WIND AT 70 MPH. ALSO, THE WINDOW STARTS GOING UP AND DOWN ABOUT A HALF INCH LIKE IT WOULD NORMALLY FUNCTION WHEN THE DOOR IS OPENED FOR CLEARANCE. THIS HAS HAPPENED ON... Read more
Incident date: May 13, 2018
WHILE DRIVING AT HIGHWAY SPEEDS, PASSENGER DOOR SUDDENLY COMES UNLATCHED. DOORS ARE AUTOMATICALLY LOCKED WHEN DRIVING. THE INFORMATION SYSTEM REPORTS A DOOR OPEN, THE INTERIOR LIGHTS FLICKER ON AND OFF WITH THE DOOR VIBRATING BY THE WIND AT 70 MPH. ALSO, THE WINDOW STARTS GOING UP AND DOWN ABOUT A HALF INCH LIKE IT WOULD NORMALLY FUNCTION WHEN THE DOOR IS OPENED FOR CLEARANCE. THIS HAS HAPPENED ON... Read more
Incident date: May 13, 2018
WHILE DRIVING AT HIGHWAY SPEEDS, PASSENGER DOOR SUDDENLY COMES UNLATCHED. DOORS ARE AUTOMATICALLY LOCKED WHEN DRIVING. THE INFORMATION SYSTEM REPORTS A DOOR OPEN, THE INTERIOR LIGHTS FLICKER ON AND OFF WITH THE DOOR VIBRATING BY THE WIND AT 70 MPH. ALSO, THE WINDOW STARTS GOING UP AND DOWN ABOUT A HALF INCH LIKE IT WOULD NORMALLY FUNCTION WHEN THE DOOR IS OPENED FOR CLEARANCE. THIS HAS HAPPENED ON... Read more
Incident date: Jan 10, 2018
WHEN I AM DRIVING IN 5TH GEAR THE TRANSMISSION WILL DROP INTO 4TH GEAR, AT THAT TIME I LOOSE 1ST, 3RD AND 5TH GEARS I CAN SHIFT BETWEEN 4TH AND 2ND. THE SHIFT IS VERY HARD AND CAUSES A JERK AND CLUNKING NOISE. I HAVE TO STOP AND SHUT OFF THE VEHICLE. I TURN THE CAR IMMEDIATELY BACK ON AND ALL THE GEARS ARE FUNCTIONAL. I'M NOT SURE WHY THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE YET NO ACTION HAS ... Read more
Incident date: Jan 10, 2018
WHEN I AM DRIVING IN 5TH GEAR THE TRANSMISSION WILL DROP INTO 4TH GEAR, AT THAT TIME I LOOSE 1ST, 3RD AND 5TH GEARS I CAN SHIFT BETWEEN 4TH AND 2ND. THE SHIFT IS VERY HARD AND CAUSES A JERK AND CLUNKING NOISE. I HAVE TO STOP AND SHUT OFF THE VEHICLE. I TURN THE CAR IMMEDIATELY BACK ON AND ALL THE GEARS ARE FUNCTIONAL. I'M NOT SURE WHY THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE YET NO ACTION HAS ... Read more
Incident date: Jan 10, 2018
WHEN I AM DRIVING IN 5TH GEAR THE TRANSMISSION WILL DROP INTO 4TH GEAR, AT THAT TIME I LOOSE 1ST, 3RD AND 5TH GEARS I CAN SHIFT BETWEEN 4TH AND 2ND. THE SHIFT IS VERY HARD AND CAUSES A JERK AND CLUNKING NOISE. I HAVE TO STOP AND SHUT OFF THE VEHICLE. I TURN THE CAR IMMEDIATELY BACK ON AND ALL THE GEARS ARE FUNCTIONAL. I'M NOT SURE WHY THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE YET NO ACTION HAS ... Read more
Incident date: May 9, 2018
VEHICLE HAD A NO START, NO CRANK CONDITION WHILE PARKED. WAS TOWED TO DEALERSHIP. DEALER DETERMINED NO START, NO CRANK CONDITION WAS CAUSED BY OUTDATED SOFTWARE. I DO NOT THINK VOLVO SHOULD DESIGN A CAR TO NOT START IF SOFTWARE IS OUTDATED. HAD I NEEDED TO USE THE CAR TO DRIVE TO HOSPITAL OR SOME OTHER EMERGENCY THIS WOULD HAVE BEEN AN ISSUE.
Incident date: Apr 26, 2018
WHILE DRIVING, RANDOM MASSIVE ELECTRICAL FAILURE WHICH SHUTS OFF ALL LIGHTS, GAUGES AND ACCESSORIES. PERFORMANCE RETURNS AND THEN GOES OUT AGAIN. INEVITABLY, CAR LOSES ACCELERATION, BRAKES AND STEERING. CHECK ENGINE LIGHT COMES ON AND CAR GOES INTO "LIMP HOME" MODE. VOLVO DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG. MY RESEARCH INDICATES THAT PROBLEMS OF THIS NATURE WERE UNCOVERED AS FAR BAC... Read more
Incident date: Mar 1, 2018
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIV... Read more
Incident date: Mar 1, 2018
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIV... Read more
Incident date: Mar 1, 2018
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIV... Read more
Incident date: Mar 1, 2018
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIV... Read more
Incident date: Apr 25, 2018
WINDSHIELD LEAK. AFTER A RECENT RAIN STORM (APRIL 2017), THE PASSENGER SIDE CARPETING WAS SOAKED. TOOK THE CAR TO MY LOCAL VOLVO DEALERSHIP AND THEY VERIFIED THE WINDSHIELD SEAL WAS LEAKING (UNSOUND) AT THE TOP. THEY REFERRED ME TO A LOCAL AUTO GLASS COMPANY WHO TOLD ME THEY HAVE SEEN THIS ON SEVERAL VOLVO'S WHERE THE SEAL WAS NOT PROPERLY BONDED AT THE FACTORY. I HAVE SEARCHED FOR RECALLS, BULLET... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 1996 VOLVO 854. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL PROGRESSING FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT NOTICED A FUEL LEAK COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THERE WAS ALSO A FUEL ODOR WHEN THE VEHICLE WAS BEING REFUELED. THE DEALER (VOLVO CARS TAMPA, 6008 N DALE MABRY HWY, TAMPA, FL) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE DIAGNOSTIC TESTING FEES WOULD BE AT THE CONTACT'S... Read more
Incident date: Apr 7, 2010
THE PASSENGER SIDE LIGHT WORKS INTERMITTENTLY THIS HAS BEEN A SLIGHT ISSUE SINCE 2006 WHEN I HAVE HAD NEW LIGHTS INSTALLED ON A REGULAR BASIS. DESPITE ME GOING TO THE DEALER FOR OVER THE LAST 11 YEARS OR SO IT IS ONLY GETTING MORE FREQUENT IN AGE. IT IS NOT THE BULB BUT THE WIRING IN THE VEHICLE THAT IS FAULTY. THIS CAN BE DANGEROUS ESPECIALLY WHEN COMBINED WITH THE FOG THAT THE LIGHTS HAVE PUT ON... Read more
Incident date: Apr 13, 2018
TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE HARNESS WIRES SNAPPED AFTER BEING CHEWED THROUGH BY RATS. THE CHECK ENGINE WARNING INDICATOR BEGAN FLASHING AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO 128 VOLVO CARS (614 NORTH AVE, WAKEFIELD, MA 01880, (781) 224-3700) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WIRES WERE SOY-COATED, WHICH ATTRACTED... Read more
Incident date: Apr 23, 2018
CAR DID NOT INDICATE LOW OIL PRESSURE AT ANY TIME. ENGINE SEIZED AND STALLED ON FREEWAY CREATING DRIVING HAZZARD. CAR WAS IN MOTION AT APPROX. 65 MPL, STARTED SHAKING AS IF A TIRE HAD BLOWN. CAR STARTED TO SMELL LIKE BUNED OIL, STALLED AND WOULD NOT RESTART. THE ONLY ALERT THAT CAME ON WAS THE LOW BATTERY ICON AFTER THE MOTOR SEIZED.
Incident date: Apr 23, 2018
CAR DID NOT INDICATE LOW OIL PRESSURE AT ANY TIME. ENGINE SEIZED AND STALLED ON FREEWAY CREATING DRIVING HAZZARD. CAR WAS IN MOTION AT APPROX. 65 MPL, STARTED SHAKING AS IF A TIRE HAD BLOWN. CAR STARTED TO SMELL LIKE BUNED OIL, STALLED AND WOULD NOT RESTART. THE ONLY ALERT THAT CAME ON WAS THE LOW BATTERY ICON AFTER THE MOTOR SEIZED.
Incident date: Feb 27, 2018
ECO FRIENDLY SOY BASED MATERIALS USED FOR WIRING ATTRACTS RODENTS AND RESULTS IN MODERATE TO SEVERE DAMAGE. HAD MY CAR "EATEN" BY SQUIRRELS TWICE IN 3 MONTHS, THE FIRST TIME THE DAMAGE WAS AROUND $300, THE SECOND $2500! I HAVE NO GUARANTEE THAT THIS WONT HAPPEN AGAIN, IN FACT IT LIKELY WILL BECAUSE THE WIRE CASING IS STILL SOY BASED!!!!
Incident date: Apr 13, 2018
THE HEATER/AIR CONDITIONER BLOWER FAN DOES NOT WORK. THIS IS NOT A BLOWN FUSE, YET A POSSIBLE BLOWN RESISTOR AND/OR FAILED BLOWER MOTOR. THIS VEHICLE IS 5 YEARS OLD AND HAS 72K MILES; I CANNOT GET HEAT OR AIR CONDITIONING DUE TO THIS ISSUE; WINDOWS ARE FOGGED OFTEN, WHICH REPRESENTS A HAZARDOUS/SAFETY ISSUE. REPLACEMENT OF THE HEATER BLOWER MOTOR AND/OR RESISTOR REQUIRES THE REMOVAL OF THE DAS... Read more
Incident date: Apr 7, 2018
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING WHILE DRIVING 45 MPH. THE VEHICLE WAS TOWED TO MCGRATH VOLVO CARS BARRINGTON (300 MN HOUGH ST, BARRINGTON, IL) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO THE OIL BEING FOUR QUARTS LOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBE... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2001 VOLVO V70. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOP OF THE FUEL TANK WAS LEAKING AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (MAPLE HILL VOLVO IN KALAMAZOO, MI) WERE NOTIFIED OF THE FAILURE... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2005 VOLVO ISX ST2 HEAVY TRUCK (NA). THE CONTACT STATED THAT COOLANT WAS LEAKING ONTO THE GROUND. ADDITIONALLY, THE COOLANT COMPARTMENT WAS LOW AND HAD TO BE REFILLED SEVERAL TIMES BY THE CONTACT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACT... Read more
Incident date: Apr 11, 2018
I WAS SOLD THIS CAR BY VOLVO OF NORTH MIAMI ON 4/11/18. I HAD TO TAKE THE CAR FOR SERVICE ON 4/13 DUE TO OTHER REPAIRS THEY DID NOT TAKE CARE OF UNDER WARRANTY TO GUNTHER VOLVO , DELRAY BEACH , FLORIDA. I WAS TOLD I SHOULD HAVE NEVER BEEN ALLOWED TO DRIVE THE CAR OFF THE LOT DUE TO THE CONDITION OF THE TIRES THAT WERE EXTREMELY DANGEROUS AND COULD HAVE CAUSED A SERIOUS ACCIDENT AND AFFECTED OTHE... Read more
Incident date: Apr 11, 2018
I WAS SOLD THIS CAR BY VOLVO OF NORTH MIAMI ON 4/11/18. I HAD TO TAKE THE CAR FOR SERVICE ON 4/13 DUE TO OTHER REPAIRS THEY DID NOT TAKE CARE OF UNDER WARRANTY TO GUNTHER VOLVO , DELRAY BEACH , FLORIDA. I WAS TOLD I SHOULD HAVE NEVER BEEN ALLOWED TO DRIVE THE CAR OFF THE LOT DUE TO THE CONDITION OF THE TIRES THAT WERE EXTREMELY DANGEROUS AND COULD HAVE CAUSED A SERIOUS ACCIDENT AND AFFECTED OTHE... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT ... Read more