Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Dec 3, 2018
WHILE DRIVING ON THE HIGHWAY TO WORK ON 12/3/18 MY VEHICLE DRIVER INFORMATION CENTER DISPLAYED A MESSAGE OF "NO OIL PRESSURE - PARK SAFELY". AS I ATTEMPTED TO PULL TO THE SHOULDER OF THE HIGHWAY THE ENGINE STARTED KNOCKING VERY LOUDLY AND SHUTDOWN! THE ENGINE NOW HAS CATASTROPHIC FAILURE, WITH A TERRIBLE KNOCKING IF THE ENGINE IS STARTED. IT CANNOT BE DRIVEN!
Incident date: Oct 9, 2018
THE KEYLESS ENTRY FAILED ONE BY ONE. THE RIGHT FRONT FIRST, THEN THE LEFT FRONT DOOR. I WENT TO DEALER, ENDING UP PAYING MORE THAN 500 DOLLARS FOR FIXING IT. THEY SAID THAT IS CAUSED BY THE POOR DESIGN OF THE DOOR HANDLE WHICH ALLOWED THE WATER TO GET INSIDE AND TO DAMAGE THE SENSOR AND WIRES.
Incident date: Nov 26, 2018
THE REAR STRUT/SHOCKS CONTINUE TO BREAK/CRACK OVER AND OVER. I HAVE GONE THROUGH 3 NEW STRUTS AND SHOCKS AND THEY CONTINUE TO BREAK. I ALSO HAVE GONE TO THE JUNKYARD AND ALL OF THE S40 AND V40'S HAVE ALL OF THEIR STRUTS/SHOCKS BROKEN. I'VE WITNESSED OVER 6 S40 OR V40'S LIKE THIS NOW. MY CAR HAS FAILED INSPECTION BECAUSE OF THIS AND IT IS A SAFETY CONCERN. IT SEEMS THIS IS A COMMON ISSUE ON EVERY ... Read more
Incident date: Nov 20, 2018
MY CHECK ENGINE LIGHT FLASHED WHILE DRIVING ON TUESDAY NOVEMBER 20TH AT ABOUT 4:45PM. I WAS NEAREST MY LOCAL MECHANIC SHOP (ELDORADO AUTOMOTIVE) AND THE TECH PLUGGED IN THE COMPUTER GADGET THAT READS WHAT IS HAPPENING AND TOLD ME A HOUSING UNDER THE HOOD NEEDED TO BE REMOVED TO INVESTIGATE FURTHER. I TOOK THE CAR IN THE NEXT MORNING AND FOUND OUT THE MY TIMING BELT WAS ABOUT 1/2 SHREDDED AND READY... Read more
Incident date: Nov 26, 2018
"TAKATA RECALL" AUTOMATIC TRANSMISSION SHIFTS ARE JERKY. I TOOK INTO VOLVO SERVICE WHITE PLAINS NY. THEY FOUND ERROR CODE TCM-P074468 AND RESET. THEY TOLD ME IF PROBLEM PERSISTS I WOULD NEED A NEW TRANSMISSION. MY VEHICLE IS IN GREAT CONDITION AND WELL MAINTAINED WITH 104063 MILES. THE PROBLEM STILL PERSISTS. I THEN DID FURTHER RESEARCH AND FOUND THAT MY VECHICLE WAS RECALLED FOR THAT SAME PROB... Read more
Incident date: Oct 27, 2018
REPLACEMENT OF CV JOINTS- OCTOBER 2018 MY VEHICLE WAS DIAGNOSED WITH LEAKAGE FROM THE CV JOINTS WHICH SPLATTERED ALL UNDERNEATH MY VEHICLE. MY VEHICLE ONLY HAD 69,000 MILES. THE TECHNICIAN STATED THAT THEY SHOULD NOT HAVE BEEN A PROBLEMS WITH SO FEW MILES. HE STATED THAT MY VEHICLE'S STEERING WOULD HAVE BEEN COMPROMISED IF THEY HAD FAILED AND CAUSE DAMAGE TO MY ENGINE. I TRAVEL 1 HOUR ONE DAILY T... Read more
Incident date: Dec 3, 2018
HEADLIGHT WIRING- MADE AN ATTEMPT TO CHANGE LIGHT BULBS FOR HEADLAMPS. COVERING AROUND ELECTRICAL WIRING HARNESS WHICH CONNECT TO HEADLIGHT CRUMBLED IN MY HANDS AND ELECTRICAL WIRING IS EXPOSED. WORRIES THAT THIS MAY BE POTENTIAL FIRE HAZARD TO MY VEHICLE AND MYSELF. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY.
Incident date: Dec 3, 2018
HEADLIGHT WIRING- MADE AN ATTEMPT TO CHANGE LIGHT BULBS FOR HEADLAMPS. COVERING AROUND ELECTRICAL WIRING HARNESS WHICH CONNECT TO HEADLIGHT CRUMBLED IN MY HANDS AND ELECTRICAL WIRING IS EXPOSED. WORRIES THAT THIS MAY BE POTENTIAL FIRE HAZARD TO MY VEHICLE AND MYSELF. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY.
Incident date: Oct 25, 2018
I WAS AT OUR AUTOMOTIVE SHOP AND HAD TO GIVE A CUSTOMER A RIDE TO WORK. I HAD THE SEAT WARMERS ON BECAUSE IT WAS COLD OUTSIDE. ABOUT A MINUTE INTO THE DRIVE, I FEEL A BURNING SENSATION ON MY LEFT OUTER THIGH. I THOUGHT NOTHING OF IT. THE BURNING SENSATION GOT WORSE, I STATED, "SOMETHING'S BURNING ME!" THE CUSTOMER STATES SHE SMELLS SOMETHING BURNING, LIKE WIRES. I PULL OVER, HOP OUT OF THE CAR TO ... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNED A 2017 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED THE STEERING WHEEL TO SEIZE AND THE ELECTRONIC GAUGES TO SHUT OFF. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A POND. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DEEMED DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS ... Read more
Crash
Incident date: Nov 1, 2018
TL* THE CONTACT OWNED A 2017 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED THE STEERING WHEEL TO SEIZE AND THE ELECTRONIC GAUGES TO SHUT OFF. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A POND. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DEEMED DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS ... Read more
Crash
Incident date: Nov 1, 2018
TL* THE CONTACT OWNED A 2017 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED THE STEERING WHEEL TO SEIZE AND THE ELECTRONIC GAUGES TO SHUT OFF. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A POND. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DEEMED DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS ... Read more
Crash
Incident date: Oct 11, 2018
BOTH FRONT AIRBAGS DEPLOYED ON ITS OWN IN THE GARAGE
1 injured
Incident date: Oct 5, 2018
TL* THE CONTACT OWNS A 2015 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO SUBARU OF MELBOURNE (LOCATED AT 4340 W NEW HAVEN AVE, WEST MELBOURNE, FL 32904, (321) 768-8020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE... Read more
Incident date: Oct 5, 2018
TL* THE CONTACT OWNS A 2015 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO SUBARU OF MELBOURNE (LOCATED AT 4340 W NEW HAVEN AVE, WEST MELBOURNE, FL 32904, (321) 768-8020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE... Read more
Incident date: Nov 24, 2018
STEERING WHEEL SQUEAKS AND CREAKS WHEN COLD. TOLD IT RELATES TO AIRBAG SPRING, TRIM AROUND AIRBAG. GOING BACK FOR 4TH REPAIR.
Incident date: Nov 24, 2018
STEERING WHEEL SQUEAKS AND CREAKS WHEN COLD. TOLD IT RELATES TO AIRBAG SPRING, TRIM AROUND AIRBAG. GOING BACK FOR 4TH REPAIR.
Incident date: Nov 19, 2018
DRIVING IN A PARKING LOT RAN HEAD ON INTO LIGHT POLE WITH CONCRETE BOTTOM AT LESS THAN 10MPH. ALL AIRBAGS DEPLOYED AND RIGHT WRIST SEVERELY BURNED. ALMOST NO DAMAGE TO THE BUMPER INSURANCE CLAIM PROPOSED AT 9400 TO GET FIXED. ## VIN PASSED ## XC60 T5 2015 ##
Crash
1 injured
Incident date: Nov 19, 2018
DRIVING IN A PARKING LOT RAN HEAD ON INTO LIGHT POLE WITH CONCRETE BOTTOM AT LESS THAN 10MPH. ALL AIRBAGS DEPLOYED AND RIGHT WRIST SEVERELY BURNED. ALMOST NO DAMAGE TO THE BUMPER INSURANCE CLAIM PROPOSED AT 9400 TO GET FIXED. ## VIN PASSED ## XC60 T5 2015 ##
Crash
1 injured
Incident date: Nov 19, 2018
I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE... Read more
Incident date: Nov 19, 2018
I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE... Read more
Incident date: Nov 19, 2018
I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE... Read more
Incident date: Nov 3, 2018
LIKE MANY OF THE COMPLAINS LISTED FOR THIS MAKE AND MODEL, MY 2012 VOLVO S60 IS CONSUMING OIL BETWEEN OIL CHANGES WITH NO WARNING LIGHT OF LOW OIL PRESSURE SHOWING UP. THERE IS NO SMOKE OR PUDDLES INDICATING BURNING OIL OR AN OIL LEAK. WE TRY TO KEEP A CLOSE EYE ON THE OIL BECAUSE THE DEALER SAID SINCE IT'S A TURBO IT NEEDS EXTRA OIL BETWEEN CHANGES. ABOUT A YEAR AGO THE OIL TRAP WAS CHANGED BECAU... Read more
Incident date: Jun 15, 2018
I AM THE SECOND OWNER OF THIS CAR THE OTHER OWNER WAS IN THE FAMILY AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. A COUPLE MONTHS AGO THE SRS AIRBAG SERVICE URGENT LIGHT CAME ON AND WE TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY SAID THAT THE AIRBAGS NEEDED TO BE REPLACED. BEING THAT THIS IS SUCH A CRUCIAL COMPONENT THAT SHOULD BE WORKING IF IT HAS NEVER BEEN USED I WANTED TO ALERT NHTSA A... Read more
Incident date: Nov 12, 2018
MY CONTROL ARM ON THE FRONT RIGHT IS COMING LOOSE AND IS GIVING LESS CONTROL IN TURNING, ALSO MY CAR IS HAVING ISSUES WITH THE FUEL PUMP. ALL OF THESE PROBLEMS ARE DEMONSTRATED WHILE UNDER MOTION ON ANY TERRAIN AND THE FUEL PROBLEM IS OBSERVED MORE DURING ACCELERATION.
Incident date: Nov 12, 2018
MY CONTROL ARM ON THE FRONT RIGHT IS COMING LOOSE AND IS GIVING LESS CONTROL IN TURNING, ALSO MY CAR IS HAVING ISSUES WITH THE FUEL PUMP. ALL OF THESE PROBLEMS ARE DEMONSTRATED WHILE UNDER MOTION ON ANY TERRAIN AND THE FUEL PROBLEM IS OBSERVED MORE DURING ACCELERATION.
Incident date: Aug 1, 2018
VOLVO XC90 2018 MODELS WILL NOT ALWAYS DISPLAY REAR VIEW CAMERA CONTENT WITHIN 2 SECONDS OF SHIFTING INTO REVERSE AS PER FMVSS 111. THIS IS DUE TO REALLY SLOW AND LAGGING INFOTAINMENT SYSTEM. BEHAVIOR IS EVIDENT ON MULTIPLE MODELS AND VEHICLES WHICH SHARE SAME SENSUS INFOTAINMENT SYSTEM.
Crash
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO CRIPPEN VOLVO (8300 W. SAGINAW HWY, LANSING, MI), BUT THE FAILURE COULD NOT BE DUPLICATED. APPROXIMATELY ONE MONTH LATER, WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY PULLED HARD TO THE RIGHT AND THE DRIVER NEARLY LOST CONTROL OF THE STEERING. AFTER STOPPING THE VEHICLE... Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO CRIPPEN VOLVO (8300 W. SAGINAW HWY, LANSING, MI), BUT THE FAILURE COULD NOT BE DUPLICATED. APPROXIMATELY ONE MONTH LATER, WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY PULLED HARD TO THE RIGHT AND THE DRIVER NEARLY LOST CONTROL OF THE STEERING. AFTER STOPPING THE VEHICLE... Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO CRIPPEN VOLVO (8300 W. SAGINAW HWY, LANSING, MI), BUT THE FAILURE COULD NOT BE DUPLICATED. APPROXIMATELY ONE MONTH LATER, WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY PULLED HARD TO THE RIGHT AND THE DRIVER NEARLY LOST CONTROL OF THE STEERING. AFTER STOPPING THE VEHICLE... Read more
Incident date: Jun 19, 2015
THE AIRBAG SYMBOL APPEARS ON THE DASHBOARD ALSO CHECK ENGINE LIGHT STAYS ON AS WELL. EVEN WHEN I GET IT(ELECTRICAL) REPAIRED: IT REAPPEAR AFTER A COUPLE OF WEEKS.{WHILE DRIVING THESE SYMBOLS APPEAR STILL AS OF THIS DAY. PLEASE CAN YOU ADVICE ME WHERE I SHOULD HAVE IT FIX. I LIVE IN MARENGO, IOWA 52301
Incident date: Jun 19, 2015
THE AIRBAG SYMBOL APPEARS ON THE DASHBOARD ALSO CHECK ENGINE LIGHT STAYS ON AS WELL. EVEN WHEN I GET IT(ELECTRICAL) REPAIRED: IT REAPPEAR AFTER A COUPLE OF WEEKS.{WHILE DRIVING THESE SYMBOLS APPEAR STILL AS OF THIS DAY. PLEASE CAN YOU ADVICE ME WHERE I SHOULD HAVE IT FIX. I LIVE IN MARENGO, IOWA 52301
Incident date: Sep 8, 2018
CPSC: ON SEPTEMBER 8, 2018 AROUND 4:30PM ON A SATURDAY, I WAS RUNNING ERRANDS AND SUDDENLY MY CURTAIN AIRBAGS ON MY 2012 VOLVO DEPLOYED. THERE WAS A HIGH PITCH, LOUD SCREECHING NOISE, A LOUD POP AND ALL THIS DEBRIS SPRAYED ALL OVER ME AND THE INSIDE OF MY CAR AND THESE WHITE PLASTIC AIRBAGS (CURTAINS) BUSTED THROUGH THE ROOF OF MY CAR. *DT *JS
1 injured
Incident date: Oct 11, 2017
WHEN THE VEHICLE WARMS UP FROM START IT WILL NOT MOVE FORWARD OR REVERSE IT STARTED AT LIKE 30 MILES AND I PARKED THE CAR TILL I COULD GET IT FIXED NOW WHEN THE CAR JUST WARMS UP (NOT GETS HOT) IT WILL NOT ENGAGE TRANS I HAVE ON MORE SENSER TO CHECK BUT THE CAR WILL MOVE WHEN YOU FIRST START IT BOTH FORWARD AND BACK BUT WHEN IT WARMS UP IT STOPS
Incident date: Oct 11, 2017
WHEN THE VEHICLE WARMS UP FROM START IT WILL NOT MOVE FORWARD OR REVERSE IT STARTED AT LIKE 30 MILES AND I PARKED THE CAR TILL I COULD GET IT FIXED NOW WHEN THE CAR JUST WARMS UP (NOT GETS HOT) IT WILL NOT ENGAGE TRANS I HAVE ON MORE SENSER TO CHECK BUT THE CAR WILL MOVE WHEN YOU FIRST START IT BOTH FORWARD AND BACK BUT WHEN IT WARMS UP IT STOPS
Incident date: Oct 11, 2017
WHEN THE VEHICLE WARMS UP FROM START IT WILL NOT MOVE FORWARD OR REVERSE IT STARTED AT LIKE 30 MILES AND I PARKED THE CAR TILL I COULD GET IT FIXED NOW WHEN THE CAR JUST WARMS UP (NOT GETS HOT) IT WILL NOT ENGAGE TRANS I HAVE ON MORE SENSER TO CHECK BUT THE CAR WILL MOVE WHEN YOU FIRST START IT BOTH FORWARD AND BACK BUT WHEN IT WARMS UP IT STOPS
Incident date: Nov 1, 2018
I WAS DRIVING AND MY VEHICLE COMPLETELY SHUT DOWN LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD. I WAS NOT ABLE TO TURN ON THE HAZARD LIGHTS. IT APPEARED AS IF SOMEONE COMPLETED UNPLUGGED MY CAR FROM THE POWER OUTLET. COMPLETELY BLACK SCREEN ON ALL ELECTRONICS AND IF THE DOOR OPENED NO LIGHTS CAME ON. I HAVE THE VEHICLE AT THE DEALER AND THEY INDICATED THAT THEIR MIGHT BE A CORRUPT FILE AND A SOFT... Read more
Incident date: Nov 1, 2018
I WAS DRIVING AND MY VEHICLE COMPLETELY SHUT DOWN LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD. I WAS NOT ABLE TO TURN ON THE HAZARD LIGHTS. IT APPEARED AS IF SOMEONE COMPLETED UNPLUGGED MY CAR FROM THE POWER OUTLET. COMPLETELY BLACK SCREEN ON ALL ELECTRONICS AND IF THE DOOR OPENED NO LIGHTS CAME ON. I HAVE THE VEHICLE AT THE DEALER AND THEY INDICATED THAT THEIR MIGHT BE A CORRUPT FILE AND A SOFT... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE CAUGHT FIRE. THE CONTACT STATED THAT SMOKE ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND OPENED THE HOOD, AND THE ENGINE WAS SURROUNDED BY FLAMES. A POLICE OR FIRE DEPARTMENT REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. A ... Read more
Fire
Incident date: Oct 22, 2018
I HAVE A 1994 VOLVO 850. I HAVE A LEAK WHERE THE HEAT SHIELD IS ATTACHED TO THE GAS TANK. VOLVO IS WELL AWARE OF THIS PROBLEM BUT MY VIN DOES NOT SHOW THE RECALL. THE LEAK OF GAS IS 100% FROM THE RECALLED SPOT HEATSHIELD SIDE OF THE GAS TANK. THIS IS A SAFETY ISSUE BECAUSE IT COULD BLOW BACK ON THE EXHAUST AND CAUSE A FIRE.
Incident date: Oct 5, 2018
TL* THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS INTERMITTENTLY FAILED TO FUNCTION. THE BRAKE WARNING LIGHT ILLUMINATED STATING CHECK REAR BRAKE LIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT ... Read more
Incident date: Oct 29, 2018
DROVE VOLVO ONE DAY AGO AND WHILE DRIVING ON RURAL HIGHWAY ROAD EARLY MORNING IN THE DARK, VEHICLE WITHOUT WARNING TOTALLY SHUT DOWN IN MIDDLE OF ROAD AND STALLED OUT. HAD TO VEER OFF ROAD AND COAST ON INCLINE WITH NOT MUCH MOMENTUM DUE TO CARS BEHIND ME. WAS DANGEROUS SITUATION, BUT LUCKILY GOT VEHICLE INTO SMALL DITCH OFF ROAD . HAD TO BE TOWED TO GARAGE AS WOULD NOT RESTART. WAS ADVISED BY VOLV... Read more
Incident date: Aug 1, 2018
GASTANK WAS LEAKING WHEN I WAS FILLING UP IN FULL TANK NOT VERY MUCH BUT I SMELL WHENEVER I WAS PARKING
Incident date: Oct 16, 2018
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR ... Read more
Incident date: Oct 16, 2018
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR ... Read more
Incident date: Oct 16, 2018
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR ... Read more
Incident date: Jun 28, 2018
PASSENGER DOOR INTERMITTENTLY SWINGS OPEN WHILE DRIVING, EVEN WHILE LOCKED. FAULTY LATCH.
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Incident date: Oct 12, 2018
THE VEHICLE CAUGHT ON FIRE AFTER PULLING INTO A PARKING LOT
Fire
Incident date: Oct 12, 2018
THE VEHICLE CAUGHT ON FIRE AFTER PULLING INTO A PARKING LOT
Fire