Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Feb 13, 2019
WE HAVE IN AT LEAST 2 OCCASIONS EXPERIENCE THE FEATURE "CITY SAFETY" ON OUR VOLVO XC60 2015 , BRAKING TO A STOP WHILE WE ARE IN TRAFFIC FOR NO APPARENT REASON. THE COMPANY AS WELL AS THE DEALERSHIP CLAIM THIS IS HOW THE FEATURE IS SUPPOSE TO WORK . ACCORDING TO THEM THE SOFTWARE HAS ITS LIMITATIONS AND THESE LIMITATIONS INCLUDE THE CAR STOPING ABRUPTLY AND DANGEROUSLY. THE FEATURE CAN BE TURNED O... Read more
Incident date: Mar 1, 2019
MILEAGE ON THIS VEHICLE WAS 115K WHEN THIS HAPPENED: MY WIFE STARTED TO BACK THE CAR STRAIGHT OUT OF OUR DRIVEWAY (FROM A STOPPED POSITION, IN REVERSE GEAR) WHEN SHE HEARD A LOUD BANG WHICH CAME FROM THE DRIVERS SIDE FRONT OF THE VEHICLE. SHE STOPPED THE VEHICLE AND PLACED IT IN PARK. AFTER REMOVING THE LEFT FRONT WHEEL, I DISCOVERED THAT THE SUSPENSION COIL (OR SPRING) AS PART OF THE MACPHERSON... Read more
Incident date: Mar 1, 2019
MILEAGE ON THIS VEHICLE WAS 115K WHEN THIS HAPPENED: MY WIFE STARTED TO BACK THE CAR STRAIGHT OUT OF OUR DRIVEWAY (FROM A STOPPED POSITION, IN REVERSE GEAR) WHEN SHE HEARD A LOUD BANG WHICH CAME FROM THE DRIVERS SIDE FRONT OF THE VEHICLE. SHE STOPPED THE VEHICLE AND PLACED IT IN PARK. AFTER REMOVING THE LEFT FRONT WHEEL, I DISCOVERED THAT THE SUSPENSION COIL (OR SPRING) AS PART OF THE MACPHERSON... Read more
Incident date: Feb 3, 2014
2010 XC60 LEAKING WITH WATER COLLECTING PRIMARILY IN THE DRIVERS FOOTWELL. AFTER VERY MED TO HEAVY RAINS. WATER ROLLS DOWN THE DRIVERS SIDE INTERIOR WHILE DRIVING IN THE RAIN. IF CAR HAS BEEN SITTING IN RAIN IT MAY LEAK SLOWLY BUT WILL DRAIN OR LEAK MORE WHEN TURNING LEFT OR RIGHT. WATER HAS STARTED TO COLLECT ON DRIVERS SIDE ELECTRONICS.
Incident date: Feb 28, 2019
ERROR MESSAGE SHOWED ON THE INSTRUMENT PANEL, ' HEADLAMP SYSTEM MALFUNCTION, SERVICE REQUIRED', HOWEVER THE LIGHT WORKS BUT BACKUP CAMERA STOP WORKING. IT ALSO SHOWS ANOTHER ERROR MESSAGE 'CITY SAFETY SYSTEM UNAVAILABLE'. ASK THE DEALER AND THEY SAID IT IS AN SOFTWARE ISSUE. FIXED AFTER THE SOFTWARE UPGRADE.
Incident date: Feb 22, 2019
WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MA... Read more
Incident date: Jan 21, 2019
2018 VOLVO XC-60. CONSUMER WRITES IN REGARD TO BLIND SPOT MONITOR TURNING ITSELF OFF WITHOUT WARNING. * AS *TR
Incident date: Jan 21, 2019
REAR DOORS ON THE 2016 XC90 CAN BECOME UNABLE TO CLOSE/LATCH UNDER CERTAIN CIRCUMSTANCES. IF THE WEATHER IS EXTREMELY COLD AND WATER HAS MADE IT INTO THE RUBBER DOOR SEALS DUE TO EITHER MELTING SNOW OR RAIN, THE WATER CAN FREEZE PREVENTING THE DOOR FROM CLOSING ENOUGH TO LATCH. THIS CAN LEAVE THE DRIVER AND THEIR PASSENGER STRANDED ON THE SIDE OF THE ROAD OR AT A REMOTE LOCATION AND UNABLE TO DR... Read more
Incident date: Jun 9, 2018
COLLISION PREVENTION AT SLOW SPEED DEFECTIVE
Incident date: Jun 9, 2018
COLLISION PREVENTION AT SLOW SPEED DEFECTIVE
Incident date: Jan 15, 2019
THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGINE WAS ABLE TO BE RESTARTED. THE ENGINE SHUTOFF OPTION WAS DISABLED AND... Read more
Incident date: Jan 15, 2019
THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGINE WAS ABLE TO BE RESTARTED. THE ENGINE SHUTOFF OPTION WAS DISABLED AND... Read more
Incident date: Jan 15, 2019
THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGINE WAS ABLE TO BE RESTARTED. THE ENGINE SHUTOFF OPTION WAS DISABLED AND... Read more
Incident date: Feb 20, 2019
TL* THE CONTACT OWNS A 2006 VOLVO S80. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF AIR ENTERING THE VEHICLE. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE FRONT EXTERIOR DRIVER'S SIDE DOOR PANEL, THE WINDSHIELD, AND THE ROOF WERE BECOMING DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Feb 20, 2019
TL* THE CONTACT OWNS A 2006 VOLVO S80. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF AIR ENTERING THE VEHICLE. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE FRONT EXTERIOR DRIVER'S SIDE DOOR PANEL, THE WINDSHIELD, AND THE ROOF WERE BECOMING DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Nov 28, 2018
VOLVO C70. CONSUMER WRITES IN REGARDS TO SOFTWARE UPDATE ISSUES IN VEHICLES. *LD
Incident date: Nov 28, 2018
VOLVO C70. CONSUMER WRITES IN REGARDS TO SOFTWARE UPDATE ISSUES IN VEHICLES. *LD
Incident date: Feb 5, 2018
HELLO . I APPOLOGIZE FROM MY BROKEN ENGLISH. THERE IS URGENT AND IMPORTANT SAFETY ISSUE ABOUT VOLVO 2014 V40 AND PROPABLY SIMILAR VOLVO 2014 MODELS . ALL V40 S , IN NIGHT LIGHT , NIGHT TIME DARKNESS, LOOSE THEIR COLLISION WARNING SYSTEM EVERY EXACTLY 18 MINUTES OF ENGINE RUNING TIME . YOU MUST STOP ENGINE , SWITCH OFF ENGINE AND START AGAIN TO SOLVE THE PROBLEM TO ANOTHER 18 MINUTES TIME . IT IS ... Read more
Incident date: Feb 1, 2017
WINDSHIELD LEAKS AND IS NOT SEALED ACROSS THE TOP. RAIN AND SNOW ENTER THE VEHICLE THROUGH THE WINDSHIELD, LIMITING VISIBILITY AND PUDDLING INSIDE THE CAR. THIS HAS BEEN AN ONGOING ISSUE.
Incident date: Feb 2, 2019
PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTRO... Read more
Incident date: Feb 2, 2019
PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTRO... Read more
Incident date: Nov 12, 2018
TL* THE CONTACT OWNS A 2005 VOLVO XC90. EVER SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2018, THERE HAD BEEN SEVERAL ELECTRICAL FAILURES. THE HEADLIGHTS, POWER DOOR LOCKS, AND POWER REARVIEW MIRROR FAILED TO OPERATE. ALSO, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND STALL WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN VOLVO DEALER, BUT THEY REFUSED TO PROVIDE DIAGNOSTIC TESTING ... Read more
Incident date: Nov 12, 2018
TL* THE CONTACT OWNS A 2005 VOLVO XC90. EVER SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2018, THERE HAD BEEN SEVERAL ELECTRICAL FAILURES. THE HEADLIGHTS, POWER DOOR LOCKS, AND POWER REARVIEW MIRROR FAILED TO OPERATE. ALSO, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND STALL WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN VOLVO DEALER, BUT THEY REFUSED TO PROVIDE DIAGNOSTIC TESTING ... Read more
Incident date: Jan 31, 2019
STARTED MY CAR IN THE MORNING AND IT SOUNDED NORMAL (IT HAD DRIVEN PERFECTLY NORMAL THE DAY BEFORE). WHEN I TRIED TO BACK OUT OF THE DRIVEWAY, IT HAD NO POWER IN REVERSE AND BARELY CREPT ONTO THE ROAD. WHEN I PUT IT INTO DRIVE, IT HAD NO POWER EITHER-ONLY CRAWLED VERY SLOWLY. WHEN I PUT IT INTO MANUAL DRIVE, IT WENT NORMALLY. BACK INTO AUTOMATIC AND IT WAS CREEPING AGAIN. HAVEN'T TAKEN IT TO ... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:ELECTRICAL
Jan 29, 2019
Incident date: Jan 24, 2019
VEHICLE YEAR: 2018 VEHICLE MAKE: VOLVO VEHICLE MODEL: S90 I WAS MAKING A LEFT TURN AT A BUSY INTERSECTION WHEN MY ENGINE SUDDENLY STOPPED, CAUSING THE LOSS OF POWER, PARTIALLY THROUGH THE TURN. THE ENGINE AUTOMATICALLY RESTARTED, BUT IN A "REDUCED PERFORMANCE" MODE (AS INDICATED BY THE DISPLAY CONSOLE'S WARNING LIGHT AND SYMBOL).IN THIS MODE I WAS BARELY ABLE TO CLEAR THE INTERSECTION.AS A RES... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:MECHANICAL
Jan 29, 2019
Incident date: Jan 24, 2019
VEHICLE YEAR: 2018 VEHICLE MAKE: VOLVO VEHICLE MODEL: S90 I WAS MAKING A LEFT TURN AT A BUSY INTERSECTION WHEN MY ENGINE SUDDENLY STOPPED, CAUSING THE LOSS OF POWER, PARTIALLY THROUGH THE TURN. THE ENGINE AUTOMATICALLY RESTARTED, BUT IN A "REDUCED PERFORMANCE" MODE (AS INDICATED BY THE DISPLAY CONSOLE'S WARNING LIGHT AND SYMBOL).IN THIS MODE I WAS BARELY ABLE TO CLEAR THE INTERSECTION.AS A RES... Read more
Incident date: Dec 24, 2018
THERE IS SOMETHING CALLED AN ERAD, WHICH IS ESSENTIALLY THE VEHICLE CLUTCH FOR MY ELECTRONIC PLUG-IN HYBRID XC90. IT IS THE INSTRUMENT THAT SWITCHES BETWEEN ELECTRIC AND GAS. MINE FAILED. WHEN IT FAILS, WHEN YOU HIT THE GAS ENOUGH TO PUSH IT OUT OF ELECTRIC MODE TO GAS MODE, THE CAR ESSENTIALLY HESITATES FOR 1-2 SECONDS - IT FEELS LIKE IT'S TRYING TO FIGURE OUT WHAT TO DO THEN AN OVERRIDE TO GA... Read more
Incident date: Dec 16, 2018
TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER W... Read more
Incident date: Jan 15, 2019
VOLVO RECENTLY HAD A "SERVICE CAMPAIGN" FOR THE COOLANT EXPANSION TANK BLEEDER HOSE. WE MADE AN APPOINTMENT FOR THE REPAIR, BUT THE DAY PRIOR TO OUR REPAIR, VOLVO USA CANCELLED THE SERVICE CAMPAIGN. THIS HOSE THEN FAILED 1-2 MONTHS LATER, SPILLING TOXIC COOLANT ALL OVER OUR DRIVEWAY AND DOWN THE STREET, WHICH OF COURSE HAS MANY PETS AND YOUNG CHILDREN ON IT. THIS ALSOCOULD HAVE PUT OUR SAFETY I... Read more
Incident date: Jan 24, 2019
DRIVER DOOR LOCK AND LATCH MECHANISM SEEMS TO GLITCH OUT, LEAVING DOOR IMPOSSIBLE TOCLOSE . IT TENDS TO REACTIVATE AFTER DRIVING FOR A FEW MINUTES WITH THE DOOR OPEN WARNING LIGHT ON. WEATHER DOESNT SEEM TO EFFECT IT LIKE FROZEN LOCKS. THIS ISSUE HAS HAPPENED ON RANDOMLY EVEN ON 50 DEGREE DAYS. IT SEEMS TO BE A COMMON ISSUE ON THE VOLVO FORUMS.
Incident date: Jan 23, 2019
TL* THE CONTACT OWNS A 2000 VOLVO S70. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS COMPLETELY LOCKED IN THE RETRACTED POSITION AND DID NOT GIVE ANY SLACK TO SECURE THE DRIVER IN THE SEAT. THE CONTACT STATED THAT THE CYLINDER WOULD NOT RELEASE THE TENSION TO PULL IT ACROSS THE CONTACT'S BODY. THE CONTACT EMAILED THE MANUFACTURER AND WAS REFERRED TO THE DEALER. THE DEALER WAS NOT CONTACTED. ... Read more
Incident date: Jan 17, 2018
IN AUGUST OF THIS PAST YEAR MY ENGINE SHUT DOWN AS MY WIFE AND I MADE A TURN. THE MECHANIC THAT I HAD IT TOWED TO SAID THE ENGINE WAS THREE QUARTS LOW AND WAS GETTING NO COMPRESSION AND YET NO CHECK OIL INDICATOR LIGHT TURNED ON. I SPENT $6,000 ON A USED ENGINE. THURSDAY OF LAST WEEK THE SAME THING HAPPENED EXCEPT I WAS DRIVING STRAIGHT. I AGAIN HAD IT TOWED TO MY MECHANIC AND IT WAS CONFIRMED... Read more
Incident date: Jan 12, 2019
VOLVO XC60 GLASS BONDING DEFECT. WHENEVER WATER FROM RAIN HITS THE WINDSHIELD WATER RUNS DOWN THE INTERIOR OF THE GLASS INSIDE THE VEHICLE. THE BONDING MATERIAL HAS ERODED AND GLASS CAN BE PUSHED OUT OF THE FRAME WITH MY FINGERS. THE LEAK HAS EXPANDED TO ENCOMPASS THE PASSENGER SIDE. THERE IS CONCERN THE ENTIRE WINDSHIELD WILL DISENGAGE FROM THE FRAME. I HAVE CONSULTED A WINDSHIELD REPLACEMENT COM... Read more
Incident date: Jan 1, 2019
THE FRONT WINDSHIELD (ORIGINAL, FACTORY) ADHESIVE HAS FAILED AND THE WINDSHIELD IS LOOSE. BESIDES THE ANNOYANCE OF WATER LEAKING IN, THIS IS A SAFETY ISSUE SINCE THE WINDSHIELD IS A STRUCTURAL COMPONENT WHICH RETAINS THE AIRBAGS AND OCCUPANTS. THIS IS APPARENTLY A FAIRLY COMMON KNOWN ISSUE WITH THE FACTORY WINDSHIELDS.
Incident date: Jan 1, 2019
THE FRONT WINDSHIELD (ORIGINAL, FACTORY) ADHESIVE HAS FAILED AND THE WINDSHIELD IS LOOSE. BESIDES THE ANNOYANCE OF WATER LEAKING IN, THIS IS A SAFETY ISSUE SINCE THE WINDSHIELD IS A STRUCTURAL COMPONENT WHICH RETAINS THE AIRBAGS AND OCCUPANTS. THIS IS APPARENTLY A FAIRLY COMMON KNOWN ISSUE WITH THE FACTORY WINDSHIELDS.
Incident date: Jan 2, 2019
TL* THE CONTACT OWNS A 2019 VOLVO XC40. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST FEATURE ACTIVATED, THE VEHICLE DRIFTED INTO THE OPPOSITE LANE AND WOULD ERRONEOUSLY CHANGE LANES. THE VEHICLE WAS TAKEN TO VOLVO OF TAMPA (6008 NORTH DALE MABRAY HWY, TAMPA, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF ... Read more
Incident date: Jan 1, 2018
THE STEERING WHEEL ON ALL NEW 2018 VOLVO VNL760 TRACTORS IS PAINFUL TO USE, IMPOSSIBLE TO GRIP PROPERLY, AND HAS A MIS-FUNCTIONING TURN SIGNAL LEVER. PLEASE SEE VIDEO ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8LT4MCUVUCG
Incident date: Nov 15, 2018
I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTE... Read more
Incident date: Nov 15, 2018
I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTE... Read more
Incident date: Nov 15, 2018
I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTE... Read more
Incident date: Sep 1, 2017
VEHICLE WINDSHIELD ISN'T SEALED PROPERLY. WATER POURS INTO CAR, JUST UNDER THE DASH AT AN ALARMING RATE WHENEVER IT RAINS. WHEN COMING TO A STOP OR ACCELERATING, THE WATER THAT HAS COLLECTED IN THE BODY CAN BE HEARD SLOSHING BACK AND FORTH. WHEN THE OUTSIDE TEMPERATURE DROPS, THE INSIDE WINDOWS NEED TO BE SCRAPED. THIS WATER LEAK HAS ALSO CAUSED A MOLD AND MILDEW SMELL.
Incident date: Nov 28, 2018
I KEEP GETTING THAT THE ANTI-SKID NEEDS TO BE SERVICED BUT WHEN I GOT IT CHECKED THEY REPORTED THAT THEY COULDNT FIND ANYTHING WRONG WITH THE ANTI-SKID AND THE ERROR IS CONSTANTLY LIT IN THE SERVICE WINDOW OF THE VEHICLE. I CAN FEEL THE DIFFERENCE WHILE DRIVING IN WET CONDITIONS. IS THERE ANYTHING SPECIFIC THEY SHOULD LOOK FOR OTHER THAN ADVISING ME THAT ITS PROBABLY A SENSOR. I DON'T FEEL SAFE DR... Read more
Incident date: Dec 15, 2018
MY WINDSHIELD STARTED LEAKING ON THE DRIVER SIDE DURING A HEAVY RAIN STORM. WATER WAS DRIPPING IN STREAMS AND IMPEDED VISIBILITY. I HAD IT EVALUATED AND THERE IS A BREAK IN THE FACTORY SEAL. THE WINDSHIELD IS ORIGINAL EQUIPMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS OR HAD ANY INJURIES. I SEE THAT THIS HAS BEEN A PROBLEM WITH OTHER VOLVOS AS WELL.
Incident date: Oct 13, 2018
TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLU... Read more
Incident date: Dec 11, 2018
SOMETIMES WHEN THE START STOP SYSTEM IS ACTIVATED AT A STOP AND YOU START BACK OFF THE VEHICLE ACCELERATES FORWARD WITHOUT DEPRESSING THE ACCELERATOR. ON 3 OCCASIONS IT CAUSED ME TO ALMOST RUN INTO THINGS. I REPORTED IT TO VOLVO AND THEY SAID THE SYSTEM IS FINE.
Incident date: Apr 25, 2018
PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION ... Read more
Incident date: Apr 25, 2018
PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION ... Read more
Incident date: Apr 25, 2018
PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION ... Read more
Incident date: Nov 12, 2018
WINDSHIELD THE FRONT SEAT ON THE DRIVER AND PASSENGER SIDE GETS ABOUT 2+ INCHES OF WATER ON THE FLOOR WHEN IT RAINS. THERE IS A CONSTANT DRIPPING OF WATER ON THE DRIVER'S SIDE OF THE WINDSHIELD. IT DRIPS DOWN ON THE STEERING WHEEL. IT HAS TO BE DRIPPING ELSEWHERE BECAUSE OF THE AMOUNT OF WATER THAT ACCUMULATES ON THE FLOOR OF THE DRIVER'S AND PASSENGER SIDE. THIS LEAVES A WET DAMP UNPLEASANT ... Read more