Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 1, 2018
I BOUGHT A 2001 VOLVO S40 FROM TOM BLEVINS OWNER OF POPPLES GARAGE. THE ODOMETER QUIT WORKING AS SOON AS I BOUGHT IT. THE KEY WOULD GET STUCK IN THE IGNITION AND WOULD HAVE TO BE LEFT IN THE IGNITION. THE DRIVERS SIDE WINDOW GOT STUCK IN THE DOWN POSITION BECAUSE OF A FAULTY CONTROLLER. THE HOOD HYDRAULIC ARM THAT HOLDS THE HOOD UP WHEN IT'S RAISED DOES NOT WORK AND HAS TO BE PROPPED UP WITH A WO... Read more
Incident date: Jul 1, 2018
I BOUGHT A 2001 VOLVO S40 FROM TOM BLEVINS OWNER OF POPPLES GARAGE. THE ODOMETER QUIT WORKING AS SOON AS I BOUGHT IT. THE KEY WOULD GET STUCK IN THE IGNITION AND WOULD HAVE TO BE LEFT IN THE IGNITION. THE DRIVERS SIDE WINDOW GOT STUCK IN THE DOWN POSITION BECAUSE OF A FAULTY CONTROLLER. THE HOOD HYDRAULIC ARM THAT HOLDS THE HOOD UP WHEN IT'S RAISED DOES NOT WORK AND HAS TO BE PROPPED UP WITH A WO... Read more
Incident date: Jul 1, 2019
THE LOW PRESSURE FUEL SENSOR ON THESE VEHICLES IS KNOWN BY MANUFACTURER TO FAIL. THIS FAILURE CAN CAUSE HARD START CONDITIONS, TAKING OVER 5 SECONDS AT TIMES TO START THE VEHICLE. THE MAIN DANGER OF THIS COMES FROM THE FACT THIS IS A VEHICLE EQUIPPED WITH AUTO STOP/START TECHNOLOGY. I HAVE EXPERIENCED NEAR MISSES DUE TO COMING TO A STOP AT A STOP SIGN AND THEN TAKING OVER 5 SECONDS ON OCCASION ... Read more
Incident date: Feb 4, 2017
I BOUGHT A BRAND NEW 2016, 1ST GENERATION VOLVO XC90 T6 ON 10/13/2015. THIS CAR WAS SOLD TO ME WITH AN ENGINE DEFECT FROM THE MANUFACTURER. IT TOOK MORE THAN TWO YEARS OF INCONVENIENT, BACK AND FORTH TRIPS TO THE GLEN COVE VOLVO DEALER TO FIND OUT THE REAL PROBLEM. THE ENGINE OIL WARNING LIGHT STARTED SAYING TO ADD 1 LITER OF ENGINE OIL IN 2017. SINCE THIS IS A NEW MODEL OF THE CAR, I THOUGHT IT'... Read more
Incident date: Jul 19, 2019
CHECK ENGINE LIGHT CAME ON, DEALERSHIP INSPECTED AND DETERMINED THE FUEL FILLER PIPE HAD A LEAK WHICH WAS REPLACED UNDER WARRANTY (23K MILES). I WAS INFORMED THIS IS A COMMON ISSUE WITH THE XC90 AND THEY TOO WERE SURPRISED A RECALL HAS NOT BEEN ISSUED.
Incident date: Jul 16, 2019
2008 VOLVO XC90 V8 HAS BEEN TOWED 3X IN THE PAST MONTH. THE BATTERY HAS COMPLETELY AND INCONSISTENTLY DRAINED. THEY CHECKED RELAY SWITCHES, FUSES, ALTERNATOR, STARTER, BATTERY CONNECTIONS, ETC. 3X IN THE SHOP! SO FED UP. CAR IS NOW IN SHOP AND I'VE READ THAT VOLVO IS IN A CLASS ACTION LAWSUIT FOR BATTERY DRAIN FROM SIRIUS RADIO EVEN IF YOU DO NOT HAVE THE SUBSCRIPTION. THEY ARE CHARGING ME $135 TO... Read more
Incident date: Jul 16, 2019
2008 VOLVO XC90 V8 HAS BEEN TOWED 3X IN THE PAST MONTH. THE BATTERY HAS COMPLETELY AND INCONSISTENTLY DRAINED. THEY CHECKED RELAY SWITCHES, FUSES, ALTERNATOR, STARTER, BATTERY CONNECTIONS, ETC. 3X IN THE SHOP! SO FED UP. CAR IS NOW IN SHOP AND I'VE READ THAT VOLVO IS IN A CLASS ACTION LAWSUIT FOR BATTERY DRAIN FROM SIRIUS RADIO EVEN IF YOU DO NOT HAVE THE SUBSCRIPTION. THEY ARE CHARGING ME $135 TO... Read more
Incident date: Jul 16, 2019
2008 VOLVO XC90 V8 HAS BEEN TOWED 3X IN THE PAST MONTH. THE BATTERY HAS COMPLETELY AND INCONSISTENTLY DRAINED. THEY CHECKED RELAY SWITCHES, FUSES, ALTERNATOR, STARTER, BATTERY CONNECTIONS, ETC. 3X IN THE SHOP! SO FED UP. CAR IS NOW IN SHOP AND I'VE READ THAT VOLVO IS IN A CLASS ACTION LAWSUIT FOR BATTERY DRAIN FROM SIRIUS RADIO EVEN IF YOU DO NOT HAVE THE SUBSCRIPTION. THEY ARE CHARGING ME $135 TO... Read more
Incident date: Jul 1, 2017
LIGHT ON THE INSTRUMENT PANEL INDICATES I NEED TO SERVICE MY AIRBAG IMMEDIATELY. THE AIRBAG HAS NEVER BEEN DEPLOYED. VOLVO SERVICE SAYS I NEED TO PAY TO REPLACE IT WHEN ITS NEVER BEEN USED.
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY AND OPENED WHILE DRIVING 50 MPH. A PASSENGER WAS OCCUPYING THE SEAT AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO MOVE SAFELY OUT OF TRAFFIC. THE CONTACT STATED THAT THE OTHER THREE DOOR LATCHES ALSO FAILED. THE DOOR AJAR INDICATOR ILLUMINATED FOR ALL THE DOORS. THE VEHICLE WAS ... Read more
Incident date: Aug 2, 2019
FOUND COMPLAINTS ON MULTIPLE SITES ABOUT ISSUE FOUND ON MY VEHICLE . THE OIL FILTER HOUSING CORRUGATED BREATHING HOSE WAS SO BADLY ROTTED WAS ONLY LITTLE PIECE LEFT REST FELL OFF SOMEWHERE WHILE OPERATING VEHICLE. ON TOP OF THAT ISSUE IM SSUMING DUE TO THISS PROBLEM AND IT ON GOING UNTIL I GOT CHECK ENGINE LIGHT IT HAS CAUSED OIL FILTER HOUSING ITSELF TO GO BAD IM ASSUMING IN PART TO ALL OIL BUILD... Read more
Incident date: Jul 30, 2019
WHEN DRIVING THE VEHICLE AT A SPEED OF 15-40 MPH, THE SUV IS ACTIVATING THE CRASH IMMINENT BRAKING "CITY CRASH AVOIDANCE" WITHOUT ANYTHING IN THE PATH OF THE VEHICLE. THIS ACTION IS LOCKING UP THE VEHICLE AND SEAT BELTS LOCK UP SQUEEZE MY WIFE UNEXPECTEDLY. DEALOR CANNOT FIND ANYTHING WRONG WHEN RUNNING DIAGNOSTICS AND WILL NOT REPLACE THE MODULES THAT CONTROL THIS FEATURE WITHOUT THEM SHOWING B... Read more
1 injured
Incident date: Jul 30, 2019
WHEN DRIVING THE VEHICLE AT A SPEED OF 15-40 MPH, THE SUV IS ACTIVATING THE CRASH IMMINENT BRAKING "CITY CRASH AVOIDANCE" WITHOUT ANYTHING IN THE PATH OF THE VEHICLE. THIS ACTION IS LOCKING UP THE VEHICLE AND SEAT BELTS LOCK UP SQUEEZE MY WIFE UNEXPECTEDLY. DEALOR CANNOT FIND ANYTHING WRONG WHEN RUNNING DIAGNOSTICS AND WILL NOT REPLACE THE MODULES THAT CONTROL THIS FEATURE WITHOUT THEM SHOWING B... Read more
1 injured
Incident date: Jul 29, 2019
I HAVE HAD THE PASSENGER DOOR OPEN ON ITS OWN WHILE LOCKED AND DRIVING ON THE EXPRESSWAY AT LEAST 2 TIMES WITH NO ONE IN THE SEAT. THE DOME LIGHT GOES ON AND THE WARNING LIGHT ON THE DASH LIGHTS UP THAT DOOR IS AJAR. THE PASSENGER DOOR HAS ALSO OPENED ON ITS OWN WHEN ITS BEEN PARKED (OFF) IN MY GARAGE AT LEAST 2 TIMES AS WELL. DOME LIGHT ON FOR WHAT COULD BE HOURS (OVERNIGHT)! UNSAFE AND A POT... Read more
Incident date: Mar 1, 2016
THE TRANSMISSION SHIFTING ROUGH 1-2 GEAR AND 5 TO 6 GEAR. THE DOWNSHIFT FROM 3-2 AND 2-1 IS REALLY ROUGH. I HAVE SEEN SO MANY PEOPLE WITH THIS TRANSMISSION WITH THE SAME PROBLEM. IT SHOULD BE ADDRESSED, EVEN ON THESE OLDER VOLVO'S.
Incident date: Jul 10, 2019
RECALL ON- FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP VOVLVO RECALL NO. 190
Incident date: Jul 16, 2019
ALL THE RECALL PROBLEMS IS WRONG WITH MY CAR PLEASE HELP ME
Incident date: Jul 16, 2019
ALL THE RECALL PROBLEMS IS WRONG WITH MY CAR PLEASE HELP ME
Incident date: Jul 16, 2019
ALL THE RECALL PROBLEMS IS WRONG WITH MY CAR PLEASE HELP ME
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2019 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED. A FUSE WAS REPLACED BY VOLVO CARS OF GREENVILLE (2668 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5555); HOWEVER, THE VEHICLE CONTINUED TO STALL AND WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Incident date: Jul 16, 2019
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST... Read more
Incident date: Jul 16, 2019
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST... Read more
Incident date: Jul 16, 2019
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST... Read more
Incident date: Jun 27, 2019
IN JUNE 2018, I RECEIVED A LOW OIL LIGHT ALERT. AUTO WAS 2.QUARTS LOW IN OIL. DEALERSHIP STATED THAT IT WAS A SOFTWARE /DIPSTICK ISSUE. AUTO WAS REPAIRED. JUNE 2019, LOW OIL LIGHT ALERT AGAIN. AUTO WAS 2.5 QUARTS LOW IN OIL. DEALERSHIP FOUND CYLINDER LEAK, INSPECTED SPARK PLUGS, AND INSPECTED VALVE COVER GASKET. LEAK WAS CAUSED BY POOR SEAL ON VALVE COVER. DEALERSHIP REPLACED VALVE COVER... Read more
Incident date: Oct 21, 2018
WE OWN A 2016 VOLVO XC90. PURCHASED USED IN JULY 2018. IN OCTOBER 2018, WE HAD TO REPLACE THE ENGINE. THERE HAS SINCE BEEN A SAFETY RECALL FOR A PART THAT CAN LEAK THAT WE BELIEVE WAS THE CAUSE OF ENGINE FAILURE. THE ENGINE STARTED CHUGGING WHILE WE WERE ON THE INTERSTATE. A TURTLE ICON CAME ON THE SCREEN. WE TOOK THE NEAREST EXIT RAMP TO GET OFF. WHITE SMOKE WAS COMING FROM THE EXHAUST. WE LOOKED... Read more
Incident date: Jul 15, 2019
TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (... Read more
Incident date: Jun 26, 2019
THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. ... Read more
Incident date: Jul 15, 2019
BOOSTER SEAT WILL NOT RETURN TO ADULT POSITION/FLAT. WHEN THIS HAPPENS THE SEAT CANNOT BE USED BY AN ADULT.
Incident date: Jul 15, 2019
BOOSTER SEAT WILL NOT RETURN TO ADULT POSITION/FLAT. WHEN THIS HAPPENS THE SEAT CANNOT BE USED BY AN ADULT.
Incident date: Jul 9, 2019
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Incident date: Jul 6, 2019
TL* THE CONTACT OWNS A 2016 VOLVO XC90. EACH TIME THE CONTACT ATTEMPTED TO FUEL THE VEHICLE, THE FUEL TANK DOOR DID NOT OPEN. THE CONTACT ATTEMPTED TO OPEN THE FUEL TANK DOOR WITH THE KEY FOB AND MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Incident date: Jul 6, 2019
TL* THE CONTACT OWNS A 2016 VOLVO XC90. EACH TIME THE CONTACT ATTEMPTED TO FUEL THE VEHICLE, THE FUEL TANK DOOR DID NOT OPEN. THE CONTACT ATTEMPTED TO OPEN THE FUEL TANK DOOR WITH THE KEY FOB AND MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Incident date: Apr 17, 2019
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V308000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLVO CARS TAMPA (6008 N DALE MABRY HWY, TAMPA, FL 33614, (813) 885-2717) WAS CONTACTED AND CONFIRMED THAT... Read more
Incident date: Mar 1, 2018
HARD SHIFTING BETWEEN 1ST & 2ND GEAR. CAUSES THE TIRES TO SKID FEELING LIKE THE VEHICLE HAS BEEN HIT FROM BEHIND. THIS HAPPENS AFTER THE VEHICLE WARMS UP AND IN A STOP AND GO ENVIRONMENT.
Incident date: Jun 25, 2019
THE KNOWN VOLVO BALANCE SHAFT FAILURE IN THE 05 XC90 V8 B8444S ENGINES SN UP TO 6833.VOLVO HAS KNOWN THE V8 ENGINE ON THE 2005 XC90 IS FAULTY SINCE 2005.SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION & HUMIDITY.MINE HAS NOT FAILED YET.I WILL BE LUCKY IF IT FAILS WHILE AT IDLE.BERGERON VOLVO IN METAIRIE, LA, SOLD ME A TICKING TIME BOMB TO DRIVE MY 4 YEAR OLD SON AROUN... Read more
Incident date: Jun 22, 2019
SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKI... Read more
Crash
1 injured
Incident date: Jun 22, 2019
SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKI... Read more
Crash
1 injured
Incident date: Sep 3, 2018
A FEW MONTHS BACK, THIS VEHICLE WAS LEAKING GASOLINE FROM THE AREA OF FUEL PUMP. THE FUEL PUMP IS LOCATED UNDER THE REAR SEAT OF THE VEHICLE, SO THERE WAS ALSO A STRONG ODOR INSIDE THE CAR. THE VEHICLE FUEL TANK WAS FILLED JUST PRIOR TO THIS HAPPENING. SO, FOR 20 MILES, MYSELF AND MY WIFE WERE SUBJECTED TO GASOLINE FUMES, AND AT THE SAME TIME, RAW GASOLINE WAS SPILLING UNDERNEATH THE CAR WHILE DRI... Read more
Incident date: Jun 20, 2019
THE OIL WAS CHANGED AT 85,000 MILES. AT APPROXIMATELY 90,000 MILES, THE LOW OIL PRESSURE LIGHT FLASHED ON AND IMMEDIATELY DISAPPEARED WHEN MAKING TURNS. THE SENSOR LIGHT DID NOT REMAIN ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL LEAKING. AFTER A COUPLE OF DAYS, THE ENGINE BEGAN KNOCKING. THE OIL LEVEL WAS CHECKED AND WAS LOW. OIL WAS ADDED TO THE CAR. THE CAR WAS TAKEN TO THE VOLVO DEALE... Read more
Incident date: Jun 20, 2019
THE OIL WAS CHANGED AT 85,000 MILES. AT APPROXIMATELY 90,000 MILES, THE LOW OIL PRESSURE LIGHT FLASHED ON AND IMMEDIATELY DISAPPEARED WHEN MAKING TURNS. THE SENSOR LIGHT DID NOT REMAIN ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL LEAKING. AFTER A COUPLE OF DAYS, THE ENGINE BEGAN KNOCKING. THE OIL LEVEL WAS CHECKED AND WAS LOW. OIL WAS ADDED TO THE CAR. THE CAR WAS TAKEN TO THE VOLVO DEALE... Read more
Incident date: Jun 25, 2019
MY COMPLAINT IS REGARDING THE POOR DESIGN ON FRONT PASSENGER AIRBAG. FIRSTLY AFTER INFLATION THE AIRBAG DAMAGE THE DASHBOARD, YOU WILL NEED A BRAND NEW DASHBOARD IF YOUR AIRBAG GOING OFF. SECOND HOW IS POSSIBLE THE AIRBAG BEEN DESIGNED TO AFFECT THE WINDSCREEN BY BREAKING IT IF INFLATED ? IS THAT PART OF THE DESIGN OR THIS SHOULD NOT HAPPENED IN THIS INSTANCE? PLEASE FIND THE PHOTOS ATTACHED WI... Read more
Incident date: Jun 23, 2019
THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED TO A VOLVO DEALER AND THEY SAID THE VEHICLE WAS WORKING FINE. I'LL TAKE IT BACK AGAIN AND MAYBE THEY... Read more
Incident date: Jun 15, 2019
I WAS PULLING INTO A PARKING SPACE AND PUT MY FOOT DOWN TO APPLY THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE HARDER I PUSHED ONTHE BRAKE THE MORE THE CAR WOULD GO FORDWARD. HAVE YOU HAD ANYTHING LIKE THIS BEFORE.
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS RESTRAINING THE DRIVER EXTREMELY TIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO ADJUST THE SEAT BELT AND THE SEAT BELT BUCKLE WAS DIFFICULT TO LOCK AND UNLOCK. VOLVO CARS GLEN COVE (79 CEDAR SWAMP RD, GLEN COVE, NY 11542, (516) 231-2400) WAS CONTACTED AND INDICATED THAT THERE WAS NO FAILURE. THE VEHICL... Read more
Incident date: Jun 18, 2019
UNEVEN BRAKE WEAR . THE CAR HAS 60000 MILES AND THE BACK BRAKES HAVE NEEDED TO BE CHANGED TWICE AS WELL AS ROTORS. THE FRONT PAD HAVE YET TO BE REPLACED.
Incident date: Mar 11, 2016
TL* THE CONTACT OWNS A 2016 VOLVO VNL630. THE CONTACT STATED THAT THE VEHICLE ARRIVED FROM THE MANUFACTURER WITH A REAR DRIVESHAFT THAT WAS NOT CALIBRATED. THE DRIVESHAFT WAS THREE TIMES OVER THE MAXIMUM SPECIFICATIONS WHERE THE TRANSMISSION AND DRIVESHAFT WERE ATTACHED. THE FAILURE IN MANUFACTURING CAUSED A CONSIDERABLE AMOUNT OF VIBRATION WHILE THE VEHICLE WAS BEING DRIVEN AT ANY SPEED. CIT TRUC... Read more
Incident date: Jun 11, 2019
THE ENGINE COMPARTMENT WAS DESTROYED BY A FIRE. THE CAR WAS PARKED AND UNOCCUPIED WHEN A DOORMAN NOTICED THE PROBLEM AND CALLED THE FIRE DEPARTMENT. SFFD EXTINGUISHED THE FIRE.
Fire
Incident date: Jun 12, 2019
TODAY I RECEIVED A WARNING MESSAGE THAT MY LOW BEAM WAS OUT. I STOPPED IN THE AUTO PARTS STORE AND BOUGHT THE PASSENGER SIDE LOW BEAM REPLACEMENT BULB. WHEN I WENT TO DISASSEMBLE IT I NOTICED THAT THE WIRING HARNESS WAS BURNT. I'M GOING TO REPLACE THE WIRING HARNESS BUT THIS IS VERY CONCERNING. IT'S NOT OLD AND JUST CORRODED IT IS ACTUALLY BURNT.
Fire
Incident date: Jun 12, 2019
TODAY I RECEIVED A WARNING MESSAGE THAT MY LOW BEAM WAS OUT. I STOPPED IN THE AUTO PARTS STORE AND BOUGHT THE PASSENGER SIDE LOW BEAM REPLACEMENT BULB. WHEN I WENT TO DISASSEMBLE IT I NOTICED THAT THE WIRING HARNESS WAS BURNT. I'M GOING TO REPLACE THE WIRING HARNESS BUT THIS IS VERY CONCERNING. IT'S NOT OLD AND JUST CORRODED IT IS ACTUALLY BURNT.
Fire
Incident date: Jun 2, 2019
SPRING BROKE ON FRONT STRUT AND SLICED INTO THE INNER SIDEWALL OF TIRE CAUSING THE TIRE TO BLOWOUT. VEHICLE HAS BEING DRIVEN ON A DIRT LANE WHEN THIS HAPPENED (10 MPH). IF THIS WOULD HAVE HAPPENED ON A MAIN ROAD, THE VOLVO XC90 WOULD HAVE BEEN OUT-OF-CONTROL !