Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Nov 26, 2019
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V849000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (CAPITAL VOLVO OF ALBANY 347 NEW KARNER RD, ALBANY, NY 12205 (518) 389-6500) WAS CONTACTED AND CONFIRMED TH... Read more
Incident date: Feb 11, 2020
REAR BRAKES AND ROTORS ARE WEARING OUT PREMATURELY. CURRENT VEHICLE STATUS IS 20K MILES, REAR PADS ARE <3MM AND ROTORS REQUIRE REPLACEMENT. PER THE DEALERSHIP THIS HAS BEEN A COMMON ISSUE WITH THE NEWER XC60, XC90 MODELS. THEY ARE UNDER THE IMPRESSION EITHER THE PADS ARE INFERIOR, OR VOLVO POTENTIALLY DESIGNED BRAKES THAT ARE TOO SMALL FOR THE VEHICLE SIZE, LEADING TO PREMATURE REPLACEMENT REQUIRE... Read more
Incident date: Jan 22, 2020
TL* THE CONTACT OWNS A 2006 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN BINGHAMTON, NEW YORK, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ACCELERATOR SENSOR-DIGITAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA... Read more
Incident date: Dec 1, 2019
STARTED EXPERIENCING HIGH OIL USAGE WITH NO VISIBLE LEAKS, ABOUT 1 QUART IN 500 MILES. IT SEEMS FROM RESEARCH AND SOME VOLVO SERVICE BULLETINS THIS IS REOCCURRING ISSUE. VOLVO WILL ONLY DOES SOME REPAIRS AS A GOOD WILL BASIS EVEN THROUGH THIS IS A SERIAL DEFECT. SERVICE THE 36K WAS BY THE DEALER AND ALL OTHER SERVICE PER MANUFACTURE RECOMMENDATIONS AND VEHICLE SCHEDULED SERVICE PROTOCOLS.
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2010 VOLVO S80. THE CONTACT STATED THAT THE FRONT WINDSHIELD BONDING DETACHED CAUSING SEPARATION OF THE WINDSHIELDS AND WATER LEAKING INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Incident date: Jan 17, 2020
PROBLEMS WITH THE AIR IS THE TIRES. THAT IS THE MOST SEVER PROBLEM WITH THE TIRES. THE AIR IN THE TIRES WORK ON COMPARING THE AIR IN TIRES. IF ONE IS LOW IT SHOWS WHICH ONE IS LOW. I HAVE HAD TO REPLACE A TIRE.
Incident date: Dec 28, 2019
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT TH... Read more
Incident date: Dec 28, 2019
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT TH... Read more
Incident date: Feb 1, 2020
SENSUS NAVIGATION MAP GETS OVERPLAYED WITH A BLANK "WINDOW" EFFECTIVELY COVERING THE MAP, THE SYSTEM FREEZES SO NO NAVIGATION OR SENSUS RELATED INFORMATION IS AVAILABLE TO THE DRIVER. THE RECOVERY PROCESS SEEMS TO BE, STOP CAR, OPEN/CLOSE DOORS, WAIT 5-20 MINUTES, OPEN/CLOSE DOORS, RESTART CAR AND HOPEFULLY MOVE ON. THE CAR HAS BEEN TO DEALER 8+ TIMES FOR VARIOUS ATTEMPTS TO REPAIR. VOLVO NORTH... Read more
Incident date: Sep 19, 2019
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED AFTER ENTERING THE VEHICLE HE WAS UNABLE TO ROLL DOWN THE WINDOWS OR LOCK THE DOORS. THE VEHICLE WAS TAKEN TO (VOLVO CARS RICHMOND 7211 W BROAD ST, RICHMOND, VA 23294), TO BE DIAGNOSED. THE DIAGNOSIS WAS THE VEHICLE HAD SEVERE RUST AND CORROSION WHICH CAUSED THE WIRING TO BE REPLACED. AFTER THE WAS REPAIRED THE VEHICLE STILL EXPERIENCED A F... Read more
Incident date: Jan 27, 2020
WHEN THE CAR'S ECO START/STOP IS ON, THE CAR WILL SHUT OFF FOR NO REASON FORCING ME TO TURN OFF THE CAR TO RESTART IT. SOMETIME IT HAPPENS WHEN THE CAR IS STOPPED BUT A FEW TIMES THE CAR WAS IN MOTION WHEN THE CAR JUST TURNS OFF. THIS HAS HAPPEN AT LEAST 10 TIMES SINCE I OWNED THE CAR. THE LAST TIME WAS 1/27/20. I WAS ALMOST HIT FROM BEHIND BY ANOTHER CAR.
Incident date: Jan 6, 2020
VEHICLE STALLS, IT WILL START UP AGAIN, CAN BE DRIVEN A SHORT DISTANCE BUT STALLS AGAIN THIS HAPPENS WHILE VEHICLE IS IN MOTION HAS HAPPENED ON CITY STREETS AND ON THE HIGHWAY A RECALL IS ASSOCIATED WITH THIS PROBLEM VOLVO RECALL NO.R215 RECALL 09V3433000 COMPONENT: ELECTRICAL SYSTEM SOFTWARE
Incident date: Jan 8, 2020
HAVE HAD TWO DOOR LATCH MECHANISMS FAIL AT 60K MILES WHICH MAKE THE DOOR INOPERABLE AND COULD POTENTIALLY TRAP OCCUPANTS IN THE VEHICLE. THIS HAS HAPPENED WITH THE DOORS CLOSED IN BOTH CASES.
Incident date: Oct 12, 2019
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IN PARK ASSIST MODE, THE VEHICLE ACCELERATED IN REVERSE INDEPENDENTLY AND BACKED INTO A TREE WITHOUT WARNING. THE CONTACT DID NOT SUSTAIN INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND DROVE THE VEHICLE TO SMOTHERS EUROPEAN VOLVO CARS 2881 CORBY AVE, SANTA ROSA, CA 95407 TO BE IN... Read more
Crash
Incident date: Oct 12, 2019
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IN PARK ASSIST MODE, THE VEHICLE ACCELERATED IN REVERSE INDEPENDENTLY AND BACKED INTO A TREE WITHOUT WARNING. THE CONTACT DID NOT SUSTAIN INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND DROVE THE VEHICLE TO SMOTHERS EUROPEAN VOLVO CARS 2881 CORBY AVE, SANTA ROSA, CA 95407 TO BE IN... Read more
Crash
Incident date: Jan 2, 2020
WHEN PRESSING BRAKE PEDAL A POPPING SOUND WAS NOTICED AND THEN BRAKES WERE LOST. FORTUNATELY CAR WAS PARKED IN A STREET. SERVICE LOCATION STATED THAT "BRAKE BOOSTER BROKE, IT IS A MAN MADE PART". CAR HAS ONLY 10500 MILES ON IT.
Incident date: Jan 22, 2020
WHILE DRIVING, COMPUTER SCREENS ALL WENT BLACK AND ENGINE SHUT DOWN. IF IT HAD HAPPENED 1 MILE PRIOR, WOULD HAVE BEEN GOING 50-55 ON A CURVY TWO LANE ROAD AND WOULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. TOWED TO DEALER AWAITING RESULTS.
Incident date: Jan 22, 2020
WHILE DRIVING, COMPUTER SCREENS ALL WENT BLACK AND ENGINE SHUT DOWN. IF IT HAD HAPPENED 1 MILE PRIOR, WOULD HAVE BEEN GOING 50-55 ON A CURVY TWO LANE ROAD AND WOULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. TOWED TO DEALER AWAITING RESULTS.
Incident date: Jan 22, 2020
WHILE DRIVING, COMPUTER SCREENS ALL WENT BLACK AND ENGINE SHUT DOWN. IF IT HAD HAPPENED 1 MILE PRIOR, WOULD HAVE BEEN GOING 50-55 ON A CURVY TWO LANE ROAD AND WOULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. TOWED TO DEALER AWAITING RESULTS.
Incident date: Nov 9, 2019
THE POWER GET CUT WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. FEEL MORE JERKY WHEN UPHILL. THE FUEL TANK MAKE POPPING NOISE (LIKE BOILING WATER) WHEN IT IS FULL TO THE TOP (100%)
Incident date: Nov 9, 2019
THE POWER GET CUT WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. FEEL MORE JERKY WHEN UPHILL. THE FUEL TANK MAKE POPPING NOISE (LIKE BOILING WATER) WHEN IT IS FULL TO THE TOP (100%)
Incident date: Jan 19, 2020
THE REAR PASSENGER DOOR BECAME UNLATCHED AND OPENED WHILE DRIVING ON THE HIGHWAY. THE DOOR WOULD NOT RE-. EVENTUALLY, WE WERE ABLE TO LOCK IT IN PLACE.
Incident date: Dec 1, 2019
REARVIEW MIRRORS DO NOT RETURN TO THEIR SAVED POSITIONS AFTER SHIFTING INTO REVERSE THEN SHIFTING BACK INTO DRIVE. THIS WILL COMPOUND OVER TIME AND SHIFT THE REARVIEW MIRROR POSITIONS LOWER AND LOWER. STORED POSITIONS ARE NOT AFFECTED, AS RECALLING A SAVED DRIVER SETTING WILL MOVE THE MIRRORS BACK TO THE CORRECT STORED POSITIONS.
Incident date: Jan 15, 2020
ENGINE STALLED AND SHUT DOWN AT HIGHWAY SPEED OF APPROXIMATELY 70 MPH. TWO CONSECUTIVE TANKFULS AT ABOUT 1/4 TANK OR 135 MILES TO EMPTY. CHECK ENGINE LIGHT CAME ON. RESTARTED ENGINE AND LIMPED TO NEAREST GAS STATION. AFTER FILLUP ENGINE LIGHT CLEARED AND IT DROVE FINE UNTIL DOWN TO APPROX A QUARTER TANK AGAIN WHEN IT REOCCURRED.
Incident date: Jan 15, 2020
ENGINE STALLED AND SHUT DOWN AT HIGHWAY SPEED OF APPROXIMATELY 70 MPH. TWO CONSECUTIVE TANKFULS AT ABOUT 1/4 TANK OR 135 MILES TO EMPTY. CHECK ENGINE LIGHT CAME ON. RESTARTED ENGINE AND LIMPED TO NEAREST GAS STATION. AFTER FILLUP ENGINE LIGHT CLEARED AND IT DROVE FINE UNTIL DOWN TO APPROX A QUARTER TANK AGAIN WHEN IT REOCCURRED.
Incident date: Feb 1, 2017
I BOUGHT MY XC60 IN 2012 FROM GERALD JONES VOLVO IN EVANS, GA. APPROXIMATELY IN 2017 MY WIFE NOTICE WATER COMING INSIDE THE CAR FROM THE WINDSHIELD ON THE DRIVER'S SIDE. AT THAT TIME, I HAD THE DEALERSHIP LOOK AT THE WINDSHIELD AND SUNROOF. THEY FOUND NOTHING WRONG. THE WATER CONTINUED TO LEAK IN THE CAR, BUT IN JULY 2017, THE NAVY TRANSFERRED ME TO JAPAN AND THE CAR WAS STORED IN A MILITARY A... Read more
Incident date: Dec 22, 2019
THE CONSUMER PURCHASED THE VEHICLE DECEMBER 21,2019 AND IT WAS TOTALED DECEMBER 22,2019. THE CONSUMER HAD THE FEATURE ON THEIR E ON MY VEHICLE THAT CAUSED THE ENGINE TO SHUT OFF WHILE STOPPED AND START UP AGAIN AS THEY PUT THEIR FOOT ON THE GAS. THE VEHICLE FAILED TO RESTART WHEN THEY HIT THE GAS WHILE STOPPED AT A LIGHT ON 27 SOUTH. THE ENDING RESULT WAS AN ACCIDENT FOR WHICH THEIR INSURANCE COMP... Read more
Crash
1 injured
Incident date: Jan 6, 2020
ISSUE1: A FEW WEEKS AGO WHILE MY WIFE HAD STOPPED AT A TRAFFIC LIGHT AND WITHOUT ANY PROVOCATION, HER SEATBELT WENT INTO CRASH MODE, TIGHTENING SIGNIFICANTLY AND LOCKING. THIS WAS TO THE POINT THAT SHE FELT BEING SUFFOCATED FROM PRESSURE ON HER ABDOMEN AND CHEST. FORTUNATELY, THE CAR WAS NOT IN MOTION, OTHERWISE, THE SEATBELT TIGHTENING AND LOCK COULD LEAD TO AN ACCIDENT. THE LOCK RELEASED AFT... Read more
1 injured
Incident date: Jan 6, 2020
ISSUE1: A FEW WEEKS AGO WHILE MY WIFE HAD STOPPED AT A TRAFFIC LIGHT AND WITHOUT ANY PROVOCATION, HER SEATBELT WENT INTO CRASH MODE, TIGHTENING SIGNIFICANTLY AND LOCKING. THIS WAS TO THE POINT THAT SHE FELT BEING SUFFOCATED FROM PRESSURE ON HER ABDOMEN AND CHEST. FORTUNATELY, THE CAR WAS NOT IN MOTION, OTHERWISE, THE SEATBELT TIGHTENING AND LOCK COULD LEAD TO AN ACCIDENT. THE LOCK RELEASED AFT... Read more
1 injured
Incident date: Nov 21, 2019
VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.
Crash
2 injured
Incident date: Nov 21, 2019
VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.
Crash
2 injured
Incident date: Nov 21, 2019
VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.
Crash
2 injured
Incident date: Jan 2, 2020
DRIVERS SEAT BELT LOCKED IN A POSITION WHERE IT BECAME UNUSABLE WHILE DRIVING. PASSENGERS BELT TENSION WAS VERY LOOSE AND DID NOT RETRACT ON ITS OWN. NO ACCIDENTS OR AGGRESSIVE BRAKING WERE INVOLVED.
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE TRANSMISSION FAILED TO SHIFT OUT OF THIRD GEAR. THE CONTACT WAS ALSO ALERTED TO A MESSAGE DISPLAY WHICH INDICATED A TRANSMISSION FAILURE. ADDITIONALLY, THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL. NIELLO VOLVO CARS SACRAMENTO LOCATED AT 4609 MADISON AVE, SACRAMENTO, CA 95841, (916) 488-2400... Read more
Incident date: Jan 10, 2020
EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGE INTERVALS. SINCE THE PURCHASE OF THIS CAR (2/1/2016) I HAVE USED FULLY SYNTHETIC OIL (CASTROL). OIL LEVEL SLOWLY DROPS BETWEEN SCHEDULED OIL CHANGES. PRIOR TO THE LAST SCHEDULED OIL CHANGE (1/10/2020) I CHECKED THE OIL IT IT WAS VERY DANGEROUSLY LOW. THERE ARE NOT ( AS CERTIFIED BY ASE AUTO TECH AND CONFIRMED) NO EXTERNAL OIL LEAKS OR EVIDENCE OF OIL I... Read more
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLA... Read more
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLA... Read more
Incident date: Dec 31, 2019
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLA... Read more
Incident date: Dec 7, 2019
THE CAR HAS BEEN HAVING AN OIL CONSUMPTION ISSUE. TRYING TO STAY AHEAD OF IT, I WAS CHANGING THE OIL EVERY 5K WITH FULL SYNTHETIC. WHILE DRIVING ON THE HIGHWAY, THE CAR STARTED VIBRATING, I RECEIVED A MESSAGE "REDUCE SPEED OR SHIFT UP", AND A BLINKING CHECK ENGINE LIGHT. ULTIMATELY DUE TO THE HIGH OIL CONSUMPTION I HAD A BENT VALUE AND NO COMPRESSION OUT OF THE 4TH CYLINDER. VOLVO DID NOT ASSIS... Read more
Incident date: Jun 1, 2019
HAVE HAD MULTIPLE OVERHEATING INCIDENTS WHILE DRIVING, WHICH COINCIDED WITH THE AIR CONDITIONER STOPPING WORKING. I THINK LEARNED OF VOLVO RECALL #09V218000 WHICH DESCRIBES EXACTLY THE FAILURE I'VE BEEN EXPERIENCING. I CONTACTED VOLVO CUSTOMER SERVICE, BUT THEY CLAIM THAT MY VIN DOES NOT FALL UNDER THE VEHICLES RECALLED. THE REFERENCED ABOVE WAS FOR 17,614 2008-2009 XC70, S80, AND V70 VEHICLES. EV... Read more
Incident date: Jan 6, 2020
VEHICLE WAS STATIONARY WHEN I DID NOTICE THE DRIVER'S SIDE DOES NOT LOCK PROPERLY (CAR DOES NOT BEEP WHEN LOCKING AS USUAL). IN ORDER FOR THE DOOR TO LOCK PROPERLY, THE DRIVER'S DOOR NEEDS TO BE CLOSED MUCH HARDER THAN USUAL, TECHNICALLY SLAMMED SHUT. IN ORDER TO OPEN THE DRIVER'S SIDE OF THE DOOR, I NEED TO EITHER USE THE MANUAL KEY OR ENTER THROUGH THE PASSENGER DOOR, PROPPING OPEN THE DOOR THAT... Read more
Incident date: Dec 30, 2019
VEHICLE EXPERIENCING SUN ROOF LEAKAGES DURING RAIN OR SNOW. THIS MAKES DRIVING DANGEROUS WHEN IT IS RAINING OR SNOWING. DEFECTS DUE TO POOR SUNROOF DESIGN AND COMPONENTS CAUSING WATER TO ENTER VEHICLE WHEN RAINING OR SNOWING. DISCUSSIONS PANELS ON LINE IDENTIFIES OTHER OWNERS EXPERIENCING THIS PROBLEM WITH NO CONCRETE SOLUTIONS AS MOST ARE TRIALS AND ERRORS.
Incident date: Dec 30, 2019
VEHICLE EXPERIENCING SUN ROOF LEAKAGES DURING RAIN OR SNOW. THIS MAKES DRIVING DANGEROUS WHEN IT IS RAINING OR SNOWING. DEFECTS DUE TO POOR SUNROOF DESIGN AND COMPONENTS CAUSING WATER TO ENTER VEHICLE WHEN RAINING OR SNOWING. DISCUSSIONS PANELS ON LINE IDENTIFIES OTHER OWNERS EXPERIENCING THIS PROBLEM WITH NO CONCRETE SOLUTIONS AS MOST ARE TRIALS AND ERRORS.
Incident date: Jan 6, 2020
I WAS DRIVING ON THE HIGHWAY TONIGHT GOING ABOUT 50 MPH (WITH THE TOP UP) WHEN THE PASSENGER SIDE DOOR BECAME AJAR. THE INTERIOR LIGHTS CAME ON, THE WINDOW SLIGHTLY OPENED LIKE IT DOES WHEN YOU NORMALLY OPEN THE DOOR, AND A WARNING CAME ON SAYING THE DOOR WAS OPEN. IT DID NOT FULLY OPEN, BUT WAS COMPLETELY UNLATCHED, I HAD TO REACH OVER AND HOLD IT SHUT WHILE DRIVING UNTIL I FOUND A SAFE PLACE TO... Read more
Incident date: Jan 3, 2020
'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AT LESS THAN 87 MILES ON THE ODOMETER WHILE THE ENGINE WAS RUNNING ON MY DRIVEWAY. A VOLVO DEALER STATED THE FOLLOWING: FLUID WAS LOW NO EXTERNAL LEAK FOUND TOPPED OFF BRAKE FLUID TO FULL MARK 'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AGAIN AT LESS THAN 191 MILES ON THE ODOMETER WHILE I WAS DRIVING ON A LOCAL ROAD AT ABOUT 35... Read more
Incident date: Dec 28, 2019
12,000 MILES ON CAR, REAR BRAKES ARE AT 2MM, FRONT BRAKES 4MM. VOLVO DEALER DOES NOT FEEL THERE IS A PROBLEM WITH THE CAR AND INSIST THIS IS NORMAL WEAR. I HAVE NEVER OWNED A CAR THAT HAS NEEDED BRAKES SO QUICKLY AND WITH REAR BRAKES FAILING BEFORE THE FRONTS.
Incident date: Oct 26, 2019
IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
Incident date: Dec 25, 2019
TL* THE CONTACT OWNS A 2012 VOLVO XC70. WHILE THE CONTACT WAS DRIVING IN THE RAIN, WATER WAS ENTERING THE VEHICLE. THE CONTACT DISCOVERED THE WINDSCREEN FAILED AND CAUSED THE FRONT WINDSHIELD TO BECOME UNSECURED. THE VEHICLE WAS TAKEN TO VOLVO OF MONTEREY IN SEASIDE, CA WHERE IT WAS DIAGNOSED THAT THE WINDOW SEAL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Dec 25, 2019
TL* THE CONTACT OWNS A 2012 VOLVO XC70. WHILE THE CONTACT WAS DRIVING IN THE RAIN, WATER WAS ENTERING THE VEHICLE. THE CONTACT DISCOVERED THE WINDSCREEN FAILED AND CAUSED THE FRONT WINDSHIELD TO BECOME UNSECURED. THE VEHICLE WAS TAKEN TO VOLVO OF MONTEREY IN SEASIDE, CA WHERE IT WAS DIAGNOSED THAT THE WINDOW SEAL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Jun 10, 2019
THIS CAR REALLY HAS A BAD TRANSMISSION PROBLEM AND IT JERKS SOO BAD IT BEEN DOING THAT FOR A LONG TIME