Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Aug 7, 2020
SWAPPED BATTERY AT O'REILLY'S AUTO PARTS. ALL MANUFACTURER SAFETY PROTOCOLS FOLLOWED. AFTER SWAPPING OUT W/NEW BATTERY: CLIMATE CONTROL MODULE NOT WORKING- SRS AIRBAG 'SERVICE URGENT' ERRORS. VOLVO QUOTING $2500 TO REPLACE CCM, $800 FOR REBUILD-PROCESS. DIM IS ALSO FRIED. NO HEAT OR A/C- AIRBAG ACCIDENTAL DEPLOYMENT RISK. QUICK SEARCH ONLINE SHOWS THIS IS A VOLVO ISSUE SPECIFIC TO S60, S80 & XC7... Read more
Incident date: Aug 7, 2020
SWAPPED BATTERY AT O'REILLY'S AUTO PARTS. ALL MANUFACTURER SAFETY PROTOCOLS FOLLOWED. AFTER SWAPPING OUT W/NEW BATTERY: CLIMATE CONTROL MODULE NOT WORKING- SRS AIRBAG 'SERVICE URGENT' ERRORS. VOLVO QUOTING $2500 TO REPLACE CCM, $800 FOR REBUILD-PROCESS. DIM IS ALSO FRIED. NO HEAT OR A/C- AIRBAG ACCIDENTAL DEPLOYMENT RISK. QUICK SEARCH ONLINE SHOWS THIS IS A VOLVO ISSUE SPECIFIC TO S60, S80 & XC7... Read more
Incident date: Aug 14, 2020
PARK THE CAR AND SMELL GAS DID SOME MORE RESEARCH AND HOW TO SET THE FUEL PUMP IS LEAKING GAS OUT OF THE CAR ON THE STREET AND SAD DOESN'T HAVE GAS PRESSURE AND IT LEAKS GAS UNDER THE BACK SEAT
Incident date: Aug 20, 2020
I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING... Read more
Incident date: Aug 20, 2020
I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING... Read more
Incident date: Aug 11, 2020
PARKING BREAK CAN BECOME TEMPORARILY UNAVAILABLE AND WHEN THIS HAPPENS THE INFORMATION CENTER DOES NOT RELAY ANY OTHER INFORMATION WHEN THE AUTO IS RUNNING! GPS, TIRE PRESSURE, ETC LOW GAS, ETC INFORMATION IS VOIDED. THREE TIMES CAR HAD TO BE REPAIR, APPARENTLY WATER, COFFEE ETC CAN GET INTO THE SWITCH AS THE SWITCH IS LOCATED NEXT TO THE CUP HOLDERS BETWEEN THE SEATS. BAD LOCATION OR POOR DESIG... Read more
Incident date: Jan 8, 2020
TL* THE CONTACT OWN A 2003 VOLVO S60. THE CONTACT STATED THAT THE FRONT STRUTS WERE COMING THROUGH THE STRUT MOUNTS. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 W RTE 70, CHERRY HILL, NJ 08002), WHERE THE STRUT MOUNT... Read more
Incident date: Jan 8, 2020
TL* THE CONTACT OWN A 2003 VOLVO S60. THE CONTACT STATED THAT THE FRONT STRUTS WERE COMING THROUGH THE STRUT MOUNTS. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 W RTE 70, CHERRY HILL, NJ 08002), WHERE THE STRUT MOUNT... Read more
Incident date: Aug 14, 2020
THE ETS LIGHT CAME ON INTERMITTENTLY. THE CAR ENDED UP STALLING AFTER BEING PARKED UPON TRYING TO RESTART IT. THIA IS AM ISSUE THAT ONLY THE VOLVO DEALERSHIP CAN FIX SINCE IT INVOLVES REPROGRAMMING OR REPLACING AND PROGRAMMING A NEW ETS MODULE. FORTUNATELY IT HAPPENED TO ME IN A PARKING LOT AND I WAS ABLE TO GET IT ROWED TO A SHOP TWICE. NOW IT IS GOING TO THE DEALER.
Incident date: Aug 14, 2020
THE ETS LIGHT CAME ON INTERMITTENTLY. THE CAR ENDED UP STALLING AFTER BEING PARKED UPON TRYING TO RESTART IT. THIA IS AM ISSUE THAT ONLY THE VOLVO DEALERSHIP CAN FIX SINCE IT INVOLVES REPROGRAMMING OR REPLACING AND PROGRAMMING A NEW ETS MODULE. FORTUNATELY IT HAPPENED TO ME IN A PARKING LOT AND I WAS ABLE TO GET IT ROWED TO A SHOP TWICE. NOW IT IS GOING TO THE DEALER.
Incident date: Aug 9, 2020
WAS DRIVING ON HIGHWAY. I LET GO OF THE GAS PEDAL BUT THE CAR STILL UNCONTROLLABLY ACCELERATES! GAS PEDAL IS STUCK. HITTING THE BREAKS SLOWS THE CAR A BIT. THIS WENT ON FOR ABOUT 10 SECONDS AND FINALLY AND LUCKILY THE "R-DESIGN" GAS PEDAL COVER FELL OFF AND I WAS ABLE TO STOP ACCELERATING. INTENDED TO DRIVE AT 65 MPH BUT THE CAR ITSELF ACCELERATED TO UP TO 80 MPH MOMENTARILY.
Incident date: Aug 6, 2020
MY 2008 VOLVOS ENGINE CAUGHT ON FIRE WHILE I WAS SHOPPING , THE ENGINE IS COMPLETELY DESTROYED SO IT IS TOTALED.
Fire
Incident date: Jun 15, 2019
MY CAR LURCHES FORWARD WHEN YOU ARE IDLING AS WELL AS DRIVING. I WAS ON A BUSY STREET WHEN I PULLED OUT INTO AN ONCOMING LINE OF TRAFFIC WHEN THE MOTOR COMPLETELY DIED LEAVING ME IN THE MIDDLE OF BOTH LANES OF TRAFFIC. AFTER A TIME I WAS ABLE TO RESTART THE VEHICLE. THIS HAS ALSO HAPPENED IN BUMPER TO BUMPER HIGHWAY TRAFFIC. AS YOU ARE IDLING AT AN INTERSECTION OR AWAITING A TRAIN TO PASS, THE MOT... Read more
Incident date: Aug 4, 2020
THE LCD INSTRUMENT PANEL RANDOMLY GOES BLANK. THIS HAPPENS WHILE DRIVING AT VARIOUS SPEEDS. SO, NO SPEEDOMETER, TURN SIGNALS, GAS GAUGE ETC. CAN BE SEEN. VOLVO CLAIMS A SOFTWARE UPDATE SHOULD FIX THE ISSUE BUT IT HAS NOT. IT HAS BEEN ONGOING FOR ALMOST ONE YEAR.
Incident date: Aug 6, 2020
RIGHT FRONT DOOR UNLATCHES WHEN I GO AROUND A CORNER WHILE DRIVING INTERMITTENTLY. IT HAS NOT OPENED ALL THE WAY YET BUT I AM CERTAIN IT WAS FULLY CLOSED AND LATCHED BEFORE THE CAR WAS IN MOTION. I HAVE HEARD OF OTHER PEOPLE EXPERIENCING THE SAME THING.
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA ... Read more
Incident date: Jun 1, 2018
FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHEEL JERKS LEFT/RIGHT WITH HARDER FORCE MAKING HANDLING AND STOPPING DIF... Read more
Incident date: Jun 1, 2018
FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHEEL JERKS LEFT/RIGHT WITH HARDER FORCE MAKING HANDLING AND STOPPING DIF... Read more
Incident date: Jun 1, 2018
FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHEEL JERKS LEFT/RIGHT WITH HARDER FORCE MAKING HANDLING AND STOPPING DIF... Read more
Incident date: Jun 23, 2020
WE SOMETIMES HAVE DIFFICULTY WHEN OPENING AND CLOSING THE DRIVER'S DOOR. ALSO, ON SEVERAL OCCASIONS WHEN DRIVING A WARNING LIGHT CAME ON INDICATING THE DOORS WERE AJAR. WE WERE ON A HIGHWAY WHEN IT HAPPENED. IT SEEMS TO BE RELATED TO AN ISSUE WITH THE DOOR LATCH. WE WERE TOLD BY THE DEALER THAT THERE WAS A DOOR LATCH RECALL ON OTHER VOLVO VEHICLES, BUT NOT THE C70.
Incident date: Jul 3, 2020
THE NEW VOLVO SUPPOSE TO COME WITH A SAFETY BELT WARNING FOR BOTH DRIVER AND PASSENGER BUT IN ONE SCENARIO IT'S NOT. IN THE EVENT THAT THE DRIVER IS SEATED AND IT'S BELT IS FASTEN ONCE THE PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIRBAG ALERTS TEH DRIVER THAT THE PASSENGER ARMED THE BAG BUT DOES NOT ALERT THE DRIVER THAT THE BELT IS NOT FASTENED. IN OTHER WORDS, I CAME TO PICK MY DOUGHTIER U... Read more
Incident date: Jul 17, 2020
THE VEHICLE'S WINDSHIELD HAS BEEN LEAKING WATER THROUGH THE TOP OF THE DASHBOARD. WHEN IT RAINS, THE WINDSHIELD LEAKS ALL OVER. I HAVE BEEN FOLLOWING FORUMS AND IT IS A COMMON PROBLEM IN THIS PARTICULAR MODEL OF VOLVO BUT HAS NOT BEEN A RECALL. IF THIS CONTINUES I'M AFRAID SOMEONE DRIVING COULD LOOSE VISIBILITY IF ITS RAINING. EVEN THROUGH THE CARWASH THIS VOLVO MODELS LEAK WATER. SOMETHING NEEDS ... Read more
Incident date: Sep 15, 2019
THE WINDSHIELD IS LEAKING HEAVILY FROM THE TOP AND CONDENSATION IMPAIRS VISIBILITY. THIS IS EFFECTING SOME OF THE SAFETY AND ELECTRICAL SYSTEMS, SUCH AS THE PASSENGER AIRBAG AND DOOR CONTROLS.
Incident date: Oct 10, 1990
I HAD FILLED AN EARLIER COMPLAINT AND THIS TO BE ADDED TO THE EARLIER FORM THAT I HAD FILLED NEEDS TO GO TO THE ENGINEERING DEPARTMENT. SEE PHOTO THE ELECTRICAL COMPLAINT FROM THE MAGNETIC ELECTRICAL BEINGS IN ME AND IN THIS PICTURE I BELIEVE IS ABOUT DESIGN OF THE FUSES IN VEHICLE AND WHAT THEY ARE TRYIN TO COMMUNICATE HERE I BELIEVE WOULD BE THE DISTANCE BETWEEN THE POSITIVE AND NEGATIVE CONNECT... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE VOLVO STORE LOCATED AT 1051 WEST WEBSTER AVE, WINTER PARK, FL 32789, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE VOLVO STORE LOCATED AT 1051 WEST WEBSTER AVE, WINTER PARK, FL 32789, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE... Read more
Incident date: Jul 2, 2020
WHEN CRANKING IT STALLS AND CUTS OFF AND AFTER DOING IT AROUND 10 TIMES IT FINALLY CRANKS THEN I HAVE TO HURRY TO PUT IN DRIVE TO GET THE MOTOR GOING IN ORDER TO KEEP HER CRUNK AND COUPLE WEEKS AGO BECAUSE THIS PROBLEM SHE STALLED OUT AND I HIT A HOLE IN THE ROAD AND BUSTED THE OIL PAN SO SHE HAS BEEN PARKED EVERY SINCE CAUSE I HAD MY DAUGHTER IN THE CAR AND THAT WASN'T A PRETTY SIGHT SINCE THE ... Read more
Fire
Incident date: Jul 2, 2020
WHEN CRANKING IT STALLS AND CUTS OFF AND AFTER DOING IT AROUND 10 TIMES IT FINALLY CRANKS THEN I HAVE TO HURRY TO PUT IN DRIVE TO GET THE MOTOR GOING IN ORDER TO KEEP HER CRUNK AND COUPLE WEEKS AGO BECAUSE THIS PROBLEM SHE STALLED OUT AND I HIT A HOLE IN THE ROAD AND BUSTED THE OIL PAN SO SHE HAS BEEN PARKED EVERY SINCE CAUSE I HAD MY DAUGHTER IN THE CAR AND THAT WASN'T A PRETTY SIGHT SINCE THE ... Read more
Fire
Incident date: Jul 15, 2020
ME AN MY HUSBAND WAS DRIVING THE CAR AN IT STARTED TO RUN HOT SO WE WENT AN GOT THE PART TO GO ON THE CAR AN WHEN WHEN WE GOT BACK TO MY FATHER IN LAW HOUSE THE CAR CUT OFF AN STARTED TO SMOKE REAL BAD THEN WENT INTO FLAMES AN WHEN WE FIRST GOT THE CAR WE GOT EVERYTHING FIX ON IT AN THEN WHEN YOU PLUG THE MONTIOR TO THE THE CAR IT SAID WE HAD TEN CODES UP THERE AN THEY WAS THE SAME CODES THAT WAS ... Read more
Fire
Incident date: Jul 15, 2020
ME AN MY HUSBAND WAS DRIVING THE CAR AN IT STARTED TO RUN HOT SO WE WENT AN GOT THE PART TO GO ON THE CAR AN WHEN WHEN WE GOT BACK TO MY FATHER IN LAW HOUSE THE CAR CUT OFF AN STARTED TO SMOKE REAL BAD THEN WENT INTO FLAMES AN WHEN WE FIRST GOT THE CAR WE GOT EVERYTHING FIX ON IT AN THEN WHEN YOU PLUG THE MONTIOR TO THE THE CAR IT SAID WE HAD TEN CODES UP THERE AN THEY WAS THE SAME CODES THAT WAS ... Read more
Fire
Incident date: Jul 15, 2020
ME AN MY HUSBAND WAS DRIVING THE CAR AN IT STARTED TO RUN HOT SO WE WENT AN GOT THE PART TO GO ON THE CAR AN WHEN WHEN WE GOT BACK TO MY FATHER IN LAW HOUSE THE CAR CUT OFF AN STARTED TO SMOKE REAL BAD THEN WENT INTO FLAMES AN WHEN WE FIRST GOT THE CAR WE GOT EVERYTHING FIX ON IT AN THEN WHEN YOU PLUG THE MONTIOR TO THE THE CAR IT SAID WE HAD TEN CODES UP THERE AN THEY WAS THE SAME CODES THAT WAS ... Read more
Fire
Incident date: Jul 10, 2020
AFTER DRIVING 19,000 MILES IN 22 MONTHS, I HAVE BEEN TOLD ALL BRAKE PADS NEED TO BE REPLACED AT A COST OF OVER $600. I LEASED THE VEHICLE WITH 6,000 MILES, THUS THE CAR NOW HAVE 25,000 MILES. IT SEEMS THESE XC60 HAVE A BRAKE PAD PROBLEM, THUS THEY SHOULD BE RECALLED!
Incident date: Jul 2, 2020
2019 COMPLAINED TO THE DEALER ABOUT UNEVEN WEARING OF THE FRONT TIRES THEY CHECKED ALIGNMENT THEN SAME COMPLAINT IN MARCH 2020 NO DEFECTS FIND THEN IN JULY 02 2020 I WAS UNABLE TO DRIVE BECAUSE OF VIBRATION , AFTER INSPECTION THEY FOUND PLASTIC BUSHINGS FOR BOTH KINGPINS WORN OUT AND REPLACED AS WHOLE SETS. MY COMPLAINT IS ABOUT PREMATURE FAILURE COMPONENTS AT 300000 MILES DUE TO USE OF PLASTI... Read more
Incident date: Jul 9, 2020
I HAVE 86,585 MILES ON THE CAR AND HAVE FOLLOWED OR EXCEEDED THE MANUFACTURES RECOMMENDATION ON OIL CHANGES. NOW I AM TOLD AFTER MY LAST OIL CHANGE THAT THE ENGINE IS CONSUMING A LOT OF OIL. AT 80,000 MILES MY VOLVO DEALERSHIP CHANGED THE TYPE OF OIL THEY WERE PUTTING IN THE CAR FROM 5W-30 FULL SYN. TO 0W20 FULL SYN. I BELIEVE THERE IS A PROBLEM WITH THE ENGINE AND VOLVO KNOWS IT BY TRYING TO STOP... Read more
Incident date: Jun 26, 2020
THE PASSENGER DOOR HAS, ON AT LEAST TEN OCCASIONS, PARTIALLY OPENED WHILE THE CAR WAS MOVING . IT OPENED IN THE FIRST PHASE LIKE IT IS WHEN NOT FULLY CLOSED. MY MECHANIC SAYS THE LATCH IS BAD AND WILL AT SOME POINT OPEN ALL THE WAY. VOLVO DOES. OR SEEM ANXIOUS TO ADDRESS THE PROBLEM. WHEN THE VOLVO DEALERSHIP REPAIR WAS TOLD OF THE PROBLEM ON AT LEAST TWO,OCCASIONS, THEY SAID THERE WAS NO PROBLEM.
Incident date: Jul 1, 2020
WHILE THE CAR WAS IN MOTION, GOING DOWN A STEEP (APPROXIMATELY 10 DEGREE DECLINE) THE NO OIL PRESSURE ALARM WAS TRIGGERED AND SYSTEM INSTRUCTIONS TO PULL OVER AND STOP ENGINE IMMEDIATELY. THE CAR WAS TAKEN TO THE CLOSEST VOLVO DEALER AND IT WAS DETERMINED THE PISTON RINGS HAD FAILED/WERE FAILING LEADING TO RAPID, EXCESSIVE OIL CONSUMPTION. VOLVO HAS BEEN AWARE OF FAULTY PISTON AND OIL CONTROL RIN... Read more
Incident date: Jun 5, 2020
THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE ... Read more
Incident date: Jun 1, 2020
THE DRIVER'S SIDE SEATBELT DOES NOT ROLL SMOOTHLY EITHER BEING PULLED OUT OR ALLOWED TO RETRACT.WHEN YOU PULL OUT ' OR RELEASE TO RETURN THE DRIVER'S SIDE SEATBELT, IT CATCHES IN THE BOTTOM OF THE SLOT IN THE SIDE POST WHERE IT CURVES FORWARD SO THAT IT EITHER WON'T COME OUT FAR ENOUGH TO LATCH, OR IF YOU CAN PULL IT OUT AND INSERT IT IN THE LATCH, IT STICKS WHEN YOU LET IT GO SO THAT IT STAYS SLA... Read more
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE GAS CAP AND THE VEHICLE BUT FOUND NO FUEL LEAKS. THE CONTACT STATED THAT THE FUEL ODOR WAS NOT OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR R... Read more
Incident date: Jun 19, 2020
LACK OF WARNINGS ON LOW OIL PRESSURE. MY CAR GIVE NO OIL SIGNAL WARNING LIGHT ON WHEN CAR HAVE ZERO OIL IN IT. PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jun 11, 2020
WHILE DRIVING ON A FREEWAY (70 DEGREES EXTERNAL TEMP), MY RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO CONTACT. THERE WAS A LOUD POP AND THE ENTIRE WINDOW SHATTERED INTO TINY BITS. *TR
Incident date: Jun 11, 2020
WHILE DRIVING ON A FREEWAY (70 DEGREES EXTERNAL TEMP), MY RIGHT REAR WINDOW SPONTANEOUSLY SHATTERED WITH NO CONTACT. THERE WAS A LOUD POP AND THE ENTIRE WINDOW SHATTERED INTO TINY BITS. *TR
Incident date: Feb 22, 2020
TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOC... Read more
Crash
Incident date: May 15, 2020
PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW SPEEDS AND GOING OVER AN ABRUPT BUMP, SUCH AS A SPEED BUMP OR AN AGGR... Read more
Incident date: May 1, 2020
THE STEERING HAS BECOME LESS RESPONSIVE AND I EXPERIENCE STEERING WHEEL PLAY, REPLACING FLUID HAS NOT RESOLVED THIS ISSUE. *TR
Incident date: Jun 13, 2020
VOLVO'S PILOT ASSIST SYSTEM DISENGAGES WITHOUT ANY WARNING OR ALARM. THIS HAPPENS WHENEVER LANE MARKINGS ARE NOT VISIBLE OR IF THE CAMERA SYSTEM IS BLOCKED BY SUNSHINE. HOWEVER, IN ANY SCENARIO, THE PILOT ASSIST SYSTEM MUST ALERT DRIVER IF IT'S DISENGAGING. THE SYSTEM DISENGAGED MULTIPLE TIMES WITHOUT WARNING WHEN I WAS DRIVING ON HIGHWAY WITH PILOT ASSIST ON AND TILL NOW VOLVO HASN'T TAKEN ANY AC... Read more
Incident date: Jun 1, 2013
THE HOOD BRACKET CUTS THROUGH THE HOOD ON THE PASSENGER SIDE OF THE TRUCK. THIS CAUSES THE HOOD TO ONLY BE SECURED WITH ONE BRACKET WHEN OPENING THE HOOD FOR DAILY INSPECTIONS. THE HOOD IS ONLY PARTIALLY SECURED WHEN OPERATING ON ROADS AND HIGHWAYS. *TR
Incident date: Jun 14, 2020
I WAS TOLD BY SHOP THAT WORK ON MY CAR THAT WERE A RECALL ON THE PVC VAUL ON THE 2005 VOLV S40 2.4. *TR
Incident date: Jun 12, 2020
WHILE DRIVING ON THE INTERSTATE, THE PASSENGER SIDE DOOR POPPED OPEN. THE CONVERTIBLE TOP WAS DOWN WHEN THIS HAPPENED. WE WERE DRIVING ABOUT 65MPH WHEN THIS HAPPENED. CAR HAS NEVER BEEN IN ANY ACCIDENTS. *TR
Incident date: Jun 13, 2020
WHILE DRIVING ON A SUNNY DAY I KEPT BEING BLINDED BY CHROME / MIRROR FINISH ELEMENTS SURROUNDING THE STEERING WHEEL. IT WASN'T HAPPENING ONLY FOR A MOMENT, MY EYES HURT AFTER DRIVING HOME FROM WORK. THAT IS VERY DISTRACTING AND AFFECTS DRIVER'S VISION! TO HIDE MY EYES FROM THE BLINDING LIGHT, I HAD TO MOVE THE STEERING WHEEL TO VERY UNCOMFORTABLE POSITION (WHAT STILL DIDN'T SOLVE THE PROBLEM) OR ... Read more
1 injured