Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 20, 2020
THROUGOUT THIS CARS HISTORY (FROM THE FIRST YEAR 20 + YEARS AGO THROUGH TO TODAY) THE ENGINE RANDOMLY CUTS OUT WITHOUT WARNING, THOUGH THIS HAPPENS WHEN USALLY WHILE DECLERATING AND BRAKING TO ROUND A STREET CORNER. ONCE IT CUTS OUT, OF COURSE POWER STEERING AND BRAKES ARE VIRTUALLY INOPERATIVE. HOWEVER, BY SIMPLY PUTTING IN NEUTRAL AND TURNING THE KEY THE CARE ALWAYS IMMEDIATELY RESTARTS.
Incident date: Oct 20, 2020
THROUGOUT THIS CARS HISTORY (FROM THE FIRST YEAR 20 + YEARS AGO THROUGH TO TODAY) THE ENGINE RANDOMLY CUTS OUT WITHOUT WARNING, THOUGH THIS HAPPENS WHEN USALLY WHILE DECLERATING AND BRAKING TO ROUND A STREET CORNER. ONCE IT CUTS OUT, OF COURSE POWER STEERING AND BRAKES ARE VIRTUALLY INOPERATIVE. HOWEVER, BY SIMPLY PUTTING IN NEUTRAL AND TURNING THE KEY THE CARE ALWAYS IMMEDIATELY RESTARTS.
Incident date: Oct 19, 2020
2012 VOLVO XC60. CONSUMER WRITES IN REGARDS TO SOFTWARE PATCH. *LD THE CONSUMER STATED THE XM RADIO DRAINED THE VEHICLE'S BATTERY. THE COSUMER REQUESTED TO HAVE THE SOFTWARED UPDATE PERFORMED FOR FREE. THE DEALER DECLINED. *JS
Incident date: Oct 17, 2020
THE TRUNK WILL NO LONGER OPEN ALTHOUGH WHEN I USE THE REMOTE KEY TO UNLOCK IT I DO HEAR IT CLICK. I HAVE READ THAT THIS HAS BEEN A PROBLEM FOR OTHER DRIVERS, WHICH IS WHY I'M REPORTING IT HERE.
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2020 VOLVO XC60. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SHE DEPRESSED ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V144000 (FORWARD COLLISION AVOIDA... Read more
1 injured
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2020 VOLVO XC60. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND SHE DEPRESSED ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V144000 (FORWARD COLLISION AVOIDA... Read more
1 injured
Incident date: Sep 8, 2020
MY CAR HAS BEEN AT BERGERON VOLVO FOR ONE MONTH. I HAD TAKEN IT IN DUE TO REAR HEAD REST INTERMITTENTLY NOT STAYING UP. THEY COULD NOT REPRODUCE SO I PICKED CAR UP AND IT DID IT AGAIN I TOOK IT BACK. THEY AGAIN COULD NOT FIND. I WENT IN AND IT DID IT WITH SERVICE MANAGER EXCEPT OTHER SIDE REAR HEADREST. I CALLED TODAY TO CHECK ON AND THEY SAID IT WAS BECAUSE WE HIT IT 5-6 TIMES AND OVERHEATED I... Read more
Incident date: Oct 12, 2020
WHEN ENTERING THREE LOCAL INTERSECTIONS THE CITY SAFETY AUTO BRAKE ENGAGES EVEN THOUGH THERE IS NOTHING IN FRONT OF THE CAR. IT HAS ONLY HAPPENED AT THESE 3 LOCATIONS. THEY ARE LIGHT CONTROLLED INTERSECTIONS WITH INGROUND SENSORS. SPEEDS HAVE ALWAYS BEEN LESS THAN 10 MPH. THE MOST CONCERNING EXAMPLE WAS THE BRAKING STOPPED THE CAR AND THEN WHEN MY SPOUSE ATTEMPTED TO CONTINUE THROUGH THE INTER... Read more
Incident date: Oct 13, 2020
SEVERE SUBFRAME RUST DUE TO EXCESSIVE HEAT FROM THE EXHAUST ON THE V8 MODELS OF THE VOLVO S80S ONLY. DEALER SAID THE EXCESSIVE HEAT WILL MELT THE PAINT OFF, CAUSING RUST TO ATTRACT TO THE SUBFRAME. THE SUBFRAME IS A CRITICAL COMPONENT TO THE CAR, UNFORTUNATELY ALTHOUGH VOLVO HAS SAID THIS IS A COMMON PROBLEM ON THE V8 MODELS, THEY WILL NOT DO ANYTHING TO FIX THE PROBLEM. THIS IS THE ONLY PLACE MY ... Read more
Incident date: Oct 2, 2020
MY SON WAS IN A SIDE IMPACT COLLISION ON THE PASSENGER SIDE OF HIS 2004 VOLVO S60. HE WAS IN A RURAL AREA AND EITHER DIDN'T SEE THE ONCOMING CAR OR MISSED HIS STOP SIGN AND THE ONCOMING DRIVER WAS UNABLE TO STOP. THE OTHER DRIVER IS UNINJURED BUT MY SON IN SEVERELY INJURED WITH A GRADE 3 DAI HEAD INJURY. HE WAS WEARING HIS SEAT BELT. THE SIDE AIRBAGS DEPLOYED BUT NOT THE ONE IN THE STEERING WHEEL.... Read more
Crash
1 injured
Incident date: Oct 2, 2020
MY SON WAS IN A SIDE IMPACT COLLISION ON THE PASSENGER SIDE OF HIS 2004 VOLVO S60. HE WAS IN A RURAL AREA AND EITHER DIDN'T SEE THE ONCOMING CAR OR MISSED HIS STOP SIGN AND THE ONCOMING DRIVER WAS UNABLE TO STOP. THE OTHER DRIVER IS UNINJURED BUT MY SON IN SEVERELY INJURED WITH A GRADE 3 DAI HEAD INJURY. HE WAS WEARING HIS SEAT BELT. THE SIDE AIRBAGS DEPLOYED BUT NOT THE ONE IN THE STEERING WHEEL.... Read more
Crash
1 injured
Incident date: Apr 17, 2020
SIGNIFICANT ISSUES WITH EXTERIOR BODY PAINT, COMPLAINED TO VOLVO AND SHOWED IT TO DEALER AS PER THEIR ADVISE, DEALER AGREED THAT THIS SHOULD NOT BE THERE WITH LIMITED MILES AND MAINLY LOCAL DRIVING WITH THIS CAR. SCRATCHES ALL OVER THE BODY AND THIS WAS THERE WITH IN 4 YEARS OF CAR AND I HAVE TRIED DETAILING THE CAR MULTIPLE TIMES WITH NO HELP TO REMOVE SCRATCHES. WHILE AT DEALERSHIP, RAN IN TO DE... Read more
Incident date: Oct 2, 2020
TL* THE CONTACT OWNS A 2010 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT FROM REVERSE TO DRIVE AS THE GEAR SHIFTER WAS STUCK IN NEUTRAL. THE CONTACT WAS UNAWARE OF ANY WARNING LIGHTS ILLUMINATING. THE DEALER ALAN BYERS (1230 W GENESEE ST, SYRACUSE, NY 13204) WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT TOWED TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT RESEARCH... Read more
Incident date: Sep 23, 2020
MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT... Read more
Incident date: Sep 23, 2020
MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT... Read more
Incident date: Sep 23, 2020
MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT... Read more
Incident date: Jan 1, 2019
LOUD SPORADIC NOISE COMING FROM GAS HOLE.*DT CONSUMER STATED VEHICLE CANNOT ACCEPT GAS.*JB
Incident date: Jan 1, 2019
LOUD SPORADIC NOISE COMING FROM GAS HOLE.*DT CONSUMER STATED VEHICLE CANNOT ACCEPT GAS.*JB
Incident date: Jan 1, 2019
LOUD SPORADIC NOISE COMING FROM GAS HOLE.*DT CONSUMER STATED VEHICLE CANNOT ACCEPT GAS.*JB
Incident date: Oct 2, 2020
WHILE DRIVING, THE FRONT PASSENGER DOOR HAS UNLATCHED AND THE DOOR OPENS SLIGHTLY ON AT LEAST 5 OCCASIONS. THIS HAS OCCURRED ONCE WHEN DRIVING ON THE HIGHWAY AND 4 OCCASIONS WHILE DRIVING ON CITY STREETS. THE AUTOMATIC LOCKING SYSTEM TRIES TO LOCK ALL DOOR AND THE SYSTEM SIGNALS THE DOOR IS OPEN. I STOP THE CAR AS SOON A POSSIBLE, PARK AND WALK AROUND TO THE PASSENGER DOOR TO FIND THE DOOR HANDL... Read more
Incident date: May 31, 2020
THIS VOLVO EXPERIENCES "SUDDEN UNINTENDED ACCELERATION" PERIODICALLY (ESTIMATED AT 2 TIMES PER YEAR) SINCE IT WAS NEW. THIS UNINTENDED ACCELERATION MANIFESTS ITSELF GENERALLY WHEN COMING TO A STOP (RED LIGHT, DRIVE THRU RESTAURANT, PARKING LOT) BUT HAS HAPPENED ONCE ON THE HIGHWAY. THE ENGINE RACES TO FULL THROTTLE AND LUCKILY, FOR THE INSTANCES SO FAR, WE HAVE BEEN ABLE TO CONTROL THE CAR WITH ... Read more
Incident date: Sep 28, 2020
THE VEHICLE WAS PARKED ON A CITY STREET. I ENTERED THE VEHICLE, SAT DOWN IN THE DRIVER SIDE AND ATTEMPTED TO PULL THE SEAT ACROSS MY BODY. I WOULD NOT MOVE, I BEGAN TUGGING AT IT AND RELEASING IT. I BROKE THE HOUSING OFF OF THE SEATBELT AND I COULD SEE INSIDE IT WAS WRAPPED IN A SPIRAL.
Incident date: Sep 9, 2020
THE BRAKE SUDDENLY LOST BRAKING POWER AFTER THE BRAKE PEDAL WAS DEPRESSED AT A RED LIGHT ON A LOCAL STREET. EVERY TIME I PRESS THE BRAKE PEDAL AFTER THE INCIDENT, I COULD HEAR A SOUND OF AIR LEAKING SOMEWHERE BEHIND THE PEDAL. OTHER SYSTEMS SEEM FINE AND I MANAGED TO ROLL THE CAR BACK TO OUR PARKING LOT ABOUT HALF A MILE AWAY, AND HAD THE CAR TOLLED TO A LOCAL DEALER THE NEXT DAY. I WAS TOL... Read more
Incident date: Sep 27, 2020
MY CAR IS EXTREMELY CLEAN AND WELL TAKEN CARE OF. BUT JUST LIKE EVERY SINGLE VOLVO S80, SPECIFICALLY THE V8 MODEL THERE IS A RUST HOLE IN THE SUBFRAME. THIS IS BECAUSE VOLVO PUT THE EXHAUST TOO CLOSE TO THE SUBFRAME AND THE HEAT FROM THE V8 EATS AWAY THE PAINT AND CAUSES IT TO RUST.
Incident date: Jun 1, 2020
LOCKING MECHANISMS IN PASSENGER SIDE DOOR FAILING, UNABLE TO LOCK OR UNLOCK REMOTELY, HAVE TO MANUALLY LOCK OR UNLOCK FROM REAR PASSENGER SIDE DOOR TO ENTER VEHICLE.
Incident date: Sep 23, 2020
I WAS DRIVING MY WHEEL LOCKED I CANNOT TURN MY WHEEL
Incident date: Sep 21, 2020
TL* THE CONTACT OWNS A 2020 VOLVO VNL TRUCK. THE CONTACT STATED THAT THE SLEEPER BUNK WINDOW DETACHED ON TOP HOWEVER, THE BOTTOM BRACKETS PREVENTED THE WINDOW FROM COMPLETELY DETACHING WHILE THE VEHICLE WAS IN MOTION. WESTFALL GMC TRUCK INC LOCATED AT 3915 RANDOLPH RD, RANDOLPH, MO 64161 (816) 455-7262, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ... Read more
Incident date: Aug 29, 2020
THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THIS IS THE SECOND NOTICE IN THE ATTACHED DOCUMENT. THEY STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE. WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE HAVE ... Read more
Incident date: Jan 24, 2020
THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THE RECALL NOTICES STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE . WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE . WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIR... Read more
Incident date: Dec 2, 2019
ON OR ABOUT 12/04/2019 DURING A FLASH RAIN STORM LAST WINTER, MY HUSBAND AND I WAS HEADED HOME ON THE 215 FWY NORTHBOUND IN SAN BERNARDINO, CA WHEN THE CENTER DOME AREA AND THE ELECTRIC SUNROOF INSIDE OUR CAR BEGIN POURING IN HUGE AMOUNTS OF VERY COLD RAIN WATER ON US AND ON THE DASHBOARD, STEREO CONSOLE, GEAR SHIFTER, FLOOR AND SEATS. UNTIL IT WAS SAFE TO EXIT THE FREEWAY, MY HUSBAND TRIED TO SO... Read more
Incident date: Dec 2, 2019
ON OR ABOUT 12/04/2019 DURING A FLASH RAIN STORM LAST WINTER, MY HUSBAND AND I WAS HEADED HOME ON THE 215 FWY NORTHBOUND IN SAN BERNARDINO, CA WHEN THE CENTER DOME AREA AND THE ELECTRIC SUNROOF INSIDE OUR CAR BEGIN POURING IN HUGE AMOUNTS OF VERY COLD RAIN WATER ON US AND ON THE DASHBOARD, STEREO CONSOLE, GEAR SHIFTER, FLOOR AND SEATS. UNTIL IT WAS SAFE TO EXIT THE FREEWAY, MY HUSBAND TRIED TO SO... Read more
Incident date: Dec 2, 2019
ON OR ABOUT 12/04/2019 DURING A FLASH RAIN STORM LAST WINTER, MY HUSBAND AND I WAS HEADED HOME ON THE 215 FWY NORTHBOUND IN SAN BERNARDINO, CA WHEN THE CENTER DOME AREA AND THE ELECTRIC SUNROOF INSIDE OUR CAR BEGIN POURING IN HUGE AMOUNTS OF VERY COLD RAIN WATER ON US AND ON THE DASHBOARD, STEREO CONSOLE, GEAR SHIFTER, FLOOR AND SEATS. UNTIL IT WAS SAFE TO EXIT THE FREEWAY, MY HUSBAND TRIED TO SO... Read more
Incident date: Aug 22, 2020
DRIVE SIDE DOOR OPENS UNEXPECTEDLY WHILE DRIVING. THIS HAPPENS AT CITY AND HIGHWAY SPEEDS. THE PROBLEM IS WITH THE DOOR LATCH, AND SEEMS TO BE AN IDENTICAL ISSUE THAT IS COVERED IN A RECALL FOR THE VOLVO S60 AND V60. IT SHOULD BE NOTED THAT THE C70 IS THE CONVERTIBLE VERSION OF THE S60. SINCE THIS IS A SAFETY ISSUE, THE EXISTING RECALL FOR THE S60 SHOULD BE EXTENDED TO THE C70.
Incident date: Sep 15, 2020
TL* THE CONTACT OWNS A 2019 VOLVO TRUCK. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE CONTACT HAD TO TURN THE STEERING WHEEL 45 DEGREES TO THE LEFT BECAUSE THE VEHICLE WAS PULLING TO THE RIGHT. AS THE VEHICLE DROVE OVER SOME BUMPS IN THE ROAD, A THUMP COULD BE FELT IN THE STEERING WHEEL. THE CONTACT PULLED OVER AND UPON INSPECTION, SAW THAT THE U-BOLTS THAT SECURE THE FRONT AXEL TO THE RIGHT FR... Read more
Incident date: Sep 15, 2020
2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS
Incident date: Nov 1, 2018
THE LOOSE WINDSHIELD ISSUE NEEDS TO BE INVESTIGATED AS IT IS A VERY COMMON ISSUE. I HAVE A 2011 C30. YOU CAN PUSH UP ON THE GLASS AND IT IS NOT ADHERED ON THE TOP AT ALL TO THE CAR. NOT JUST ON THE C30 BUT OTHER MODELS AS WELL. IT'S AS IF THE WINDSHIELD IS ONLY ADHERED TO ON 3 SIDES. IT VIBRATES AND LEAKS. DEFINITELY NEEDS TO BE RECALLED. AND THE MANUFACTURER NEEDS TO BE MADE AWARE.
VOLVO
VNL
(2019) — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Sep 8, 2020
Incident date: Aug 25, 2020
TL* THE CONTACT OPERATES A 2019 VOLVO VNL 760. THE CONTACT STATED THAT THE U-BOLTS USED TO CONNECT THE FRONT AXLES TO THE FRONT LEAF SPRINGS FAILED TO HOLD TENSION CAUSING THE STEERING WHEEL ORIENTATION TO CHANGE AT TIMES WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE CONTACT INDICATED THAT THE STEERING WHEEL ORIENTATION WOULD AT TIMES BE AS MUCH AS 30 TO 45 DEGREES OUT OF ALIGNMENT. THE TRUCK WAS T... Read more
Incident date: Aug 25, 2020
TL* THE CONTACT OPERATES A 2019 VOLVO VNL 760. THE CONTACT STATED THAT THE U-BOLTS USED TO CONNECT THE FRONT AXLES TO THE FRONT LEAF SPRINGS FAILED TO HOLD TENSION CAUSING THE STEERING WHEEL ORIENTATION TO CHANGE AT TIMES WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE CONTACT INDICATED THAT THE STEERING WHEEL ORIENTATION WOULD AT TIMES BE AS MUCH AS 30 TO 45 DEGREES OUT OF ALIGNMENT. THE TRUCK WAS T... Read more
Incident date: Sep 3, 2020
THE VEHICLE IS STATIONARY UNTIL I CAN GET THE ISSUE CORRECTED IN THE NEXT DAY OR TWO. THE WINDSHIELD IS LOOSE. I DISCOVERED A LEAK AND DETERMINED THAT THE ISSUE IS THAT THE WINDSHIELD IS NOT ATTACHED TO THE CAR AT THE TOP. THE SLIGHTEST PRESSURE FROM THE INSIDE CAN MOVE THE WINDSHIELD AWAY FROM THE SEAL ON THE CAR. I HAVE LEARNED THAT THIS IS A COMMON ISSUE TIN VOLVO'S THAT OCCURS DUE TO... Read more
Incident date: Oct 3, 2019
I WAS BACKING OUT OF MY DRIVEWAY AND MY BACKUP ALARM FAILED TO SOUND AS WELL AS MY BACKUP BREAKING SYSTEM. THE RESULT WAS ME BACKING UP INTO A PARKED VEHICLE. THE FAILURE OF THE SYSTEM WAS REPORTED TO THE VOLVO DEALERSHIP AND THEY DENIED THAT THE SYSTEM WAS NOT WORKING PROPERLY. SEVERAL MONTHS LATER WE RECEIVED A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL FOR MY VEHICLE AND THAT THE BACK U... Read more
Crash
Incident date: Sep 1, 2020
FAILURE ANALYSIS LOCK SAFETY WHILE IN MOTION ON THE HIGHWAY. CAUSING THE FIFTH WHEEL DISENGAGED FROM THE TRAILER.
Incident date: Sep 2, 2020
SEAT BELT RECALL ISSUED JUNE 30, 2020 (INFO BELOW). CALLED THE VOLVO DEALER (AUTONATION IN BELLEVUE, WA) AND THEY REPORTED THAT NO PARTS WILL BE AVAILABLE UNTIL NOVEMBER 2020 AND THAT I SHOULD CALL BACK THEN. THIS APPEARS TO BE AN UNREASONABLE AMOUNT OF TIME TO REPLACE SUCH A CRITICAL PIECE OF SAFETY EQIPMENT. MANUFACTURER RECALL NUMBER: R10029 NHTSA RECALL NUMBER: 204378
Incident date: Aug 31, 2020
THE BRAKE ROTOR HAS SEVERE WARPING WITH LESS THAN 27K MILES ON THE VEHICLE. THE BRAKE PADS PER THE DEALER ARE IN GOOD CONDITION.
Incident date: Jan 2, 2019
WATER LEAKS BETWEEN THE WINDSHIELD AND THE CAR DUE TO A BAD WINDSHIELD SEAL. YOU CAN PUSH FROM THE INSIDE AND SEE THE WINDSHIELD LEAVE THEY FRAME OF THE CAR. THIS CAUSES MILDEW TO FORM IN THE CAR AND I HAVE SPEND MANY $100S TO REMEDY. TO REPLACE WINDSHIELD IS $1000 BECAUSE OF THE RE-CALIBRATION OF ELECTRONICS THAT IS NEEDED.
Incident date: Aug 30, 2020
PULLING UP TO A TRAFFIC LIGHT AT ABOUT TWO MILES PER HOUR, THE ENGINE CUT OUT (AS IT NORMALLY DOES FOR START/STOP). HOWEVER, WHEN ENGINE CUT, ALL POWER SYSTEMS TURNED OFF. THE SCREENS WENT BLACK AND NO BUTTONS WERE RESPONSIVE - THE IGNITION BUTTON DID NOT RESTART THE CAR AND THE HAZARD LIGHTS WOULD NOT ACTIVATE. POWER LOCKS DID NOT WORK. THREE MINUTES LATER, THE CAR SCREENS TURNED BACK ON AND THE ... Read more
Incident date: Aug 30, 2020
PULLING UP TO A TRAFFIC LIGHT AT ABOUT TWO MILES PER HOUR, THE ENGINE CUT OUT (AS IT NORMALLY DOES FOR START/STOP). HOWEVER, WHEN ENGINE CUT, ALL POWER SYSTEMS TURNED OFF. THE SCREENS WENT BLACK AND NO BUTTONS WERE RESPONSIVE - THE IGNITION BUTTON DID NOT RESTART THE CAR AND THE HAZARD LIGHTS WOULD NOT ACTIVATE. POWER LOCKS DID NOT WORK. THREE MINUTES LATER, THE CAR SCREENS TURNED BACK ON AND THE ... Read more
Incident date: Aug 23, 2020
CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:ELECTRICAL
Aug 28, 2020
Incident date: Aug 27, 2020
PURCHASED ENGINE FAN CONTROL MODULE FROM AINTIER ON 8/11 THRU AMAZON. ON 8/27 MY WIFE WAS DRIVING HOME AND COULD SMELL BURNING FROM UNDER HOOD. AFTER STOPPING WE DISCOVERED THAT THE NEW ENGINE FAN CONTROL MODULE HAD APPARENTLY SHORTED AND MELTED THE FAN UNIT AND CABLE BACK TO THE BATTERY. ALSO MELTED WIRES AROUND THE PROXIMITY. THIS COMPANY NEEDS TO BE PULLED FROM SELLING AFTERMARKET PARTS, WHICH ... Read more
Fire
Incident date: Aug 14, 2020
PARK THE CAR AND SMELL GAS DID SOME MORE RESEARCH AND HOW TO SET THE FUEL PUMP IS LEAKING GAS OUT OF THE CAR ON THE STREET AND SAD DOESN'T HAVE GAS PRESSURE AND IT LEAKS GAS UNDER THE BACK SEAT