Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 26, 2021
UPPER SEAL ON THE FRONT WINDSHIELD HAS FAILED. WATER LEAKS ON THE INSIDE OF THE CAR ON DRIVERS SIDE, INTO THE UPPER LIGHT CONSOLE AND ON THE PASSENGER SIDE. THE VEHICLE HAS ALWAYS BEEN GARAGED AND IS OTHERWISE IN GREAT CONDITION. THE WINDSHIELD IS THE ORIGINAL FACTORY INSTALLED WINDSHIELD.
Incident date: Mar 15, 2021
THERE IS A LEAK ON MY FRONT WINDSHIELHE, DRIVERS SIDE.. WHEN IT RAINS WATER SEEPS IN.. THE LEAK IMPACTS MY SAFETY WHILE DRIVING. EG: YESTERDAY ICE COLD WATER WAS DRIPPING ONTO MY LAP WHILE I WAS DRIVING (DISTRACTING), AS WELL AS OBSTRUCTING MY VISION WHILE IT RAN DOWN THE INSIDE OF THE GLASS ). IT SEEMS MANY VOLVO OWNERS ARE EXPERIENCING THE SAME PROBLEMS ESPECIALLY XC60'S. APPARENTLY THE SEAL DID... Read more
Incident date: Mar 10, 2021
APRIL B2021. I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE STALLED . I IMMEDIATELY PULLED OVER AND GOT OUT THE CAR FEARFUL OF MY SAFETY I CALLED A TOW TRUCK TO TOW THE CAR. THE CAR WAS TOWED TO A VOLVO DEALERSHIP WHICH REFUSED TO DIAGNOSE THE CAR. SO I GOT IT TOWED TO A CERTIFIED SHOP. I WAS TOLD THAT TWO CYLINDERS LOST PRESSURE AND I NEED A REPLACEMENT MOTOR. WHAT? I NEVER RECEIVED ANY WARNING LIG... Read more
Incident date: Apr 23, 2021
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL PUMP ASSEMBLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FILTER AND FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE F... Read more
Incident date: Apr 23, 2021
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL PUMP ASSEMBLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FILTER AND FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE F... Read more
Incident date: Apr 18, 2021
THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.
Incident date: Apr 19, 2021
WHEN DRIVING MY VOLVO AFTER IT HAS RAINED AND I BEGIN TO BREAK, WHILE ON A ROAD WITH A MINIMAL DECLINE, RAIN WATER POURS INTO THE CABIN. I WAS TOLD BY VOLVO SERVICE TECHNICIANS THE WATER IS NOT ABLE TO CHANNEL THROUGH THE SUNROOF CHANNELS CORRECTLY DUE TO CORROSION OR CLOGGING IN THE DRAINAGE TUBES/SUNROOF TRAY ASSEMBLY. THE WATER POURS INTO THE CABIN NEAR THE INTELLISAFE/REARVIEW MIRROR AREA. THI... Read more
Incident date: Apr 19, 2021
WHEN DRIVING MY VOLVO AFTER IT HAS RAINED AND I BEGIN TO BREAK, WHILE ON A ROAD WITH A MINIMAL DECLINE, RAIN WATER POURS INTO THE CABIN. I WAS TOLD BY VOLVO SERVICE TECHNICIANS THE WATER IS NOT ABLE TO CHANNEL THROUGH THE SUNROOF CHANNELS CORRECTLY DUE TO CORROSION OR CLOGGING IN THE DRAINAGE TUBES/SUNROOF TRAY ASSEMBLY. THE WATER POURS INTO THE CABIN NEAR THE INTELLISAFE/REARVIEW MIRROR AREA. THI... Read more
Incident date: Apr 19, 2021
WHEN DRIVING MY VOLVO AFTER IT HAS RAINED AND I BEGIN TO BREAK, WHILE ON A ROAD WITH A MINIMAL DECLINE, RAIN WATER POURS INTO THE CABIN. I WAS TOLD BY VOLVO SERVICE TECHNICIANS THE WATER IS NOT ABLE TO CHANNEL THROUGH THE SUNROOF CHANNELS CORRECTLY DUE TO CORROSION OR CLOGGING IN THE DRAINAGE TUBES/SUNROOF TRAY ASSEMBLY. THE WATER POURS INTO THE CABIN NEAR THE INTELLISAFE/REARVIEW MIRROR AREA. THI... Read more
Incident date: Apr 12, 2021
ORIGINAL KEYFOB ERASED ITSELF AFTER BATTERY WAS DISCONNECTED FOR TWO WEEKS WHILE REPLACING A FAILED ENGINE. I WORKED WITH VISTEON AUTOMOTIVE SYSTEMS AS AN ELECTRICAL ENGINEER, MANUFACTURING THEIR REMOTE KEYLESS ENTRY SYSTEMS. I KNOW VERY WELL THAT THE KEYFOB SHOULD BE PROGRAMMED IN NON-VOLATILE MEMORY CHIPS. VOLVO DOES NOT SEEM TO BE DOING THAT. THIS COULD BE A PUBLIC HAZARD ISSUE WHEN HAVING TO J... Read more
Incident date: Feb 27, 2021
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING MOTIVE POWER AS THE REDUCED ENGINE PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO FLORENCE TOYOTA (2300 W. PALMETTO ST, FLORENCE, SC 29501) WHERE THE MECHANIC REPLACED THE SPARK PLUGS HOWEVER, CYLINDER #2 WAS STILL UNRESPONSIVE. THE VEHICLE WAS THEN TOWED TO BEAC... Read more
Incident date: Apr 20, 2021
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPR... Read more
Incident date: Apr 20, 2021
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPR... Read more
Incident date: Apr 20, 2021
WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN THE SYSTEM HAS DONE THE SAME THING BUT QUICKLY RE-BOOTED. THE SAFETY OF OTHERS AND MYSELF WAS COMPR... Read more
Incident date: Jan 25, 2021
94,000 MILES 2011 VOLVO XC90 PURCHASED 4 MONTHS AGO. VEHICLE WAS PARKED STATIONARY IN DRIVEWAY. IN THE MIDDLE OF THE NIGHT WATER INTRUDED THE FRONT PASSENGER CABIN AND DASHBOARD OF THE VEHICLE THROUGH A SUNROOF DRAINAGEDEFECT IN THIS YEAR AND MODEL OF VOLVO XC90. SIX INCHES OF WATER POOLED IN THE FRONT PASSENGER FLOOR AND PERMEATED THE DASH CAUSING THE CEM TO SHORT AND START AN ELECTRICAL FIRE. TH... Read more
Fire
Incident date: Apr 18, 2021
THE INSIDE DOOR HANDLES (LEVERS TO OPEN THE DOORS)- HAVE A THICK METALLIC PAINT THAT CHIPS OFF AND CAUSES FINGERS TO BE CUT.
2 injured
Incident date: Apr 16, 2021
VEHICLE IN MOTION WITH TURN SIGNAL ON - A LOUD POP FROM THE SPEAKERS IS HEARD - THEN ALL AUDIO IN THE VEHICLE IS SILENCED. AFTER THIS SITUATION, NO AUDIO WORKS FROM EITHER RADIO, TURN SIGNALS, PARKING SENSORS, LANE KEEPING BEEP, ETC. AFTER SHUTTING THE VEHICLE DOWN FOR ~15 MINUTES AND RESTARTING THE PROBLEM WILL CLEAR. BECAUSE OF IT'S INTERMITTENT NATURE, DEALERS ARE UNABLE TO DIAGNOSE - BUT THIS... Read more
Incident date: Apr 16, 2021
VEHICLE IN MOTION WITH TURN SIGNAL ON - A LOUD POP FROM THE SPEAKERS IS HEARD - THEN ALL AUDIO IN THE VEHICLE IS SILENCED. AFTER THIS SITUATION, NO AUDIO WORKS FROM EITHER RADIO, TURN SIGNALS, PARKING SENSORS, LANE KEEPING BEEP, ETC. AFTER SHUTTING THE VEHICLE DOWN FOR ~15 MINUTES AND RESTARTING THE PROBLEM WILL CLEAR. BECAUSE OF IT'S INTERMITTENT NATURE, DEALERS ARE UNABLE TO DIAGNOSE - BUT THIS... Read more
Incident date: Apr 16, 2021
VEHICLE IN MOTION WITH TURN SIGNAL ON - A LOUD POP FROM THE SPEAKERS IS HEARD - THEN ALL AUDIO IN THE VEHICLE IS SILENCED. AFTER THIS SITUATION, NO AUDIO WORKS FROM EITHER RADIO, TURN SIGNALS, PARKING SENSORS, LANE KEEPING BEEP, ETC. AFTER SHUTTING THE VEHICLE DOWN FOR ~15 MINUTES AND RESTARTING THE PROBLEM WILL CLEAR. BECAUSE OF IT'S INTERMITTENT NATURE, DEALERS ARE UNABLE TO DIAGNOSE - BUT THIS... Read more
Incident date: Mar 2, 2021
WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST, LOOSENING THE WINDSHIELD.. THE CAR CANNOT BE SAFELY DRIVEN IN THE RAIN WITH THIS LEAK AND IT CANN... Read more
Incident date: Mar 2, 2021
WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST, LOOSENING THE WINDSHIELD.. THE CAR CANNOT BE SAFELY DRIVEN IN THE RAIN WITH THIS LEAK AND IT CANN... Read more
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
Incident date: Jan 1, 2020
EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.
Incident date: Apr 1, 2020
WHEN IT RAINS, WATER LEAKS FROM THE TOP OF MY WINDSHIELD DOWN INTO MY CAR. IT IS GETTING PROGRESSIVELY WORSE. WATER STARTS TO STREAM DOWN THE INSIDE OF MY WINDSHIELD CAUSING ME TO HAVE TO TAKE A TOWEL AND WIPE IT DOWN AS I AM DRIVING TO SEE. THE WATER ALSO DRIPS DOWN ONTO THE CONSUL AND ONTO THE DRIVER AND PASSENGER LEGS AND FEET. THE INTERIOR GETS WET AND SMELLS SOURED AFTER EACH RAIN. I AM SCHED... Read more
Incident date: Apr 9, 2021
SEVERE SUBFRAME RUST DUE TO THE EXHAUST ON VOLVO S80 V8 BEING TOO CLOSE AND MELTING THE PAINT OFF. CAR IS VERY CLEAN AND WE'LL TAKEN CARE OF. APPEARS TO BE A VERY COMMON PROBLEM ON THE V8 S80S.
Incident date: Apr 9, 2021
WINDSHIELD SEPARATING FROM THE CAR AT THE TOP. POTENTIALLY HAZARDOUS FROM WATER RUNNING DOWN THE INSIDE OF THE WINDSHIELD THAT CAN NOT BE CLEARED EXCEPT BY HAND WHILE DRIVING. ALSO LIKELY TO CAUSE WATER DAMAGE TO THE INTERIOR OF THE CAR!
Incident date: Apr 9, 2021
WINDSHIELD SEPARATING FROM THE CAR AT THE TOP. POTENTIALLY HAZARDOUS FROM WATER RUNNING DOWN THE INSIDE OF THE WINDSHIELD THAT CAN NOT BE CLEARED EXCEPT BY HAND WHILE DRIVING. ALSO LIKELY TO CAUSE WATER DAMAGE TO THE INTERIOR OF THE CAR!
Incident date: Apr 1, 2021
INSIDE SMELLS OF GASOLINE AFTER STARTING, AND WHILE DRIVING. PERSISTENT. NAUSEATING WHILE DRIVING. WINDOWS MUST BE LET DOWN WHILE DRIVING.
Incident date: Mar 22, 2021
CENTRAL CONSOLE WILL "REBOOT" FOR NO APPARENT REASON. THE SCREEN GOES BLANK AND AFTER A FEW MINUTES IT DISPLAYS A ANIMATED ROTATING CIRCLE LIKE IT IS STARTING TO BOOT UP. IT CAN TAKE 5+ MINUTES FOR THE REBOOT PROCESS. WHILE IT IS DOING IT THERE IS NO ACCESS TO THE INSTRUMENTS AND CONTROLS IT PROVIDES ACCESS TO. IT USUALLY HAPPENS WITHIN THE FIRST 5 MINUTES OF STARTING THE VEHICLE, BUT IT HAS O... Read more
Incident date: Jul 20, 2020
I HAVE OWNED THIS VEHICLE SINCE JULY OF 2020, AND CAN'T GET THE SERVICE FOR THE SAFETY RECALL PERFORMED. THE RECALL IS FOR THE FRONT SEAT BELTS. I HAVE CONTACTED THE DEALERSHIP AND VOLVO BUT HAVEN'T RECEIVED A RESPONSE.
Incident date: Jun 30, 2020
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S MID RIVERS CHRYSLER DODGE JEEP RAM (44951 VETERANS MEMORIAL PKWY, SAINT PETERS, MO 63376 (636) 242-14... Read more
Incident date: Mar 7, 2021
DRIVING HOME FROM CHURCH,, SMOKE STARTED COMING FROM THE DRIVERS SEAT,FROM THE HEATED SEAT. BURNED A HOLE THRU THE LEATHER . WAS ABLE TO TURN OFF THE SWITCH AND PUT SOME SNOW INTO THE GOLF SIZE HOLE AND PULLED THE FUSE TO THE ELECT HEAT SWITCH. NO FURTHER DAMAGE WAS NOTICED .CITY STREET. THE HOLE IS ABOUT 11/2 IN BELOW LEFT SIDE BEADING AND CLOSER TO FRONT OF SEAT. LEATHER SEAT IN VERY GOOD CODI... Read more
Fire
Incident date: Mar 23, 2021
MY CAR HAS WATER IN THE LEFT BACK DOOR, AND I AM CERTAIN IT IS FROM THE RECALL OF THE LOCKS. I USE TO PARK IN MY GARAGE AND THE CAR IS NO LONGER GARAGE KEPT AND IT HAS RAINED A LOT. I CAN HEAR THE WATER SWISHING AROUND WHEN I STOP THE CAR. I WANT TO TAKE THE CAR BACK TO THE DEALERSHIP THAT DID THE RECALL LOCKS. WATER IS SATURATED IN THE BACK SEATING THE DRIVER'S SIDE.
Incident date: Aug 16, 2020
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Incident date: Aug 16, 2020
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Incident date: Mar 24, 2021
WHILE DRIVING THE REAR DRIVER SIDE PASSENGER SEATBELT WILL UNBUCKLE WITHOUT ANYONE TOUCHING IT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE MOST RECENT OCCASION WAS 3/24/21. USUALLY OCCURS ON LONGER CAR RIDES
Incident date: Feb 25, 2021
TL* THE CONTACT OWNS A 2003 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS STOPPED WHILE DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PARKING BRAKES. THE CONTACT PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE CONTACT THEN DROVE TO HIS RESIDENCE. THE CONTACT CALLED L... Read more
Incident date: Mar 19, 2021
EXCESSIVE OIL CONSUMPTION AT 75K MILES. OIL CHANGE WAS COMPLETED IN NOVEMBER 2020 BY VOLVO AUTHORIZED DEALER/SERVICE. "NO OIL PRESSURE" WARNING MESSAGE CAME ON ON 3/19/21. CHECKED OIL AND IT WAS NEARLY DRY. ADDED 5 QUARTS OF OIL AND CALLED VOLVO ON 3/22/21 TO REPORT. SCHEDULED AN OIL CONSUMPTION TEST BUT BASED ON WHAT I'VE READ WITH OTHER COMPLAINTS, THIS IS A KNOWN PROBLEM WITH VOLVO AND PIS... Read more
Incident date: Mar 15, 2021
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP ELECTRONIC MODULE HAD FAILED DUE TO RUSTING AND CORROSION. THE FUEL PUMP ELECTRONIC MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ... Read more
Incident date: Jul 4, 2017
CARBON MONOXIDE AND HYDROGEN CYANIDE WAS LEAKING INTO THE CABIN OF THE CAR FROM A LOOSE BOLT ON THE TURBO. NO WARNING LIGHTS OR ANYTHING - EXTREMELY DANGEROUS AND NOW WITH A CAR THAT IS EXPENSIVE TO FIX AND UNABLE TO SELL UNLESS COMMITTED TO FIXED.
Incident date: Mar 12, 2021
ON 12-MAR-2021, I WAS SITTING IN MY 2019 VOLVO S60, AND IT WAS NOT RUNNING. I WAS USING THE CENTER DISPLAY TO LOOK AT THE PROFILE SETTINGS. THE CAR WAS SET TO THE PROFILE FOR 'GUEST'. I THEN PRESSED 'PROFILE 1' AND THE FRONT SEAT STARTED TO GO FORWARD AND THEN TILT DOWN, AND THERE WAS NOTHING I COULD DO TO STOP IT AS I APPROACHED THE STEERING WHEEL. FORTUNATELY IT STOPPED BEFORE I WAS INJURED, BUT... Read more
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STABILIZATION WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE STEERING WHEEL FAILED TO MOVE AND VEHICLE LOSS POWER. THE CHARGING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS... Read more
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STABILIZATION WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE STEERING WHEEL FAILED TO MOVE AND VEHICLE LOSS POWER. THE CHARGING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS... Read more
Incident date: Sep 5, 2020
TL* THE CONTACT OWNS A 2014 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN ABNORMAL AMOUNT OF ENGINE OIL PER WEEK. ADDITIONALLY, THE HEATER AND DEFROSTER/DEFOGGER FAILED TO OPERATE AS DESIGNED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
Incident date: Sep 5, 2020
TL* THE CONTACT OWNS A 2014 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN ABNORMAL AMOUNT OF ENGINE OIL PER WEEK. ADDITIONALLY, THE HEATER AND DEFROSTER/DEFOGGER FAILED TO OPERATE AS DESIGNED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
Incident date: Nov 1, 2020
YES MY PASSENGER SIDE SEAT BELT JUST RANDOMLY LOCKED UP. MY CAR HAS NEVER BEEN IN ANY CRASHES I DIDN'T STOP SHORT FOR IT TO LOCK UP. I WENT TO PUT IT ON AND IT WOULD ONLY PULL HALF WAY OUT AND THEN WHEN IT WENT BACK IT IT STUCK. IT WON'T COME OUT AT ALL AT ALL NOW. I CAN'T PASS INSPECTION WITHOUT IT WORKING.
Incident date: Jan 16, 2021
WHEN RAINING, WHILE IN MOTION, THE WINDSHIELD IN FRONT OF THE DRIVER WILL LEAK DIRECTLY ABOVE THE STEERING WHEEL. THESE LEAKS WILL DRIP ONTO THE HANDS OF THE DRIVER OR THE STEERING WHEEL OR WILL RUN DOWN THE WINDSHIELD, ON THE INSIDE. WHEN DRIPPING TO THE STEERING WHEEL, THE WHEEL BECOMES HARDER TO GRIP AS IT IS COVERED IN COLD WATER FROM THE OUTSIDE. ADDITIONALLY, THE DRIPS CAN BE DISTRACTIN... Read more
Incident date: Sep 1, 2020
SIRIUS RADIO MODULE FAILURE CAUSE CONTROL AND DISPLAY OF BACK UP CAMERA, NAVIGATION, HANDS FREE PHONE, AND RADIO TO STOP WORKING.
Incident date: Sep 1, 2020
SIRIUS RADIO MODULE FAILURE CAUSE CONTROL AND DISPLAY OF BACK UP CAMERA, NAVIGATION, HANDS FREE PHONE, AND RADIO TO STOP WORKING.