Showing 15,069 complaints for VOLVO
Incident date: Jul 13, 2005
AT 49,706 MILES THE DEALER REPLACED THE AIR CONDITIONER EVAPORATOR UNDER WARRENTY. APPROXIMATELY 32,000 MILES LATER IT HAD TO BE REPLACED AGAIN AT A COST OF APPROXIMATELY $800. APPROXIMATELY 36,000 MILES LATER IT NOW NEEDS TO BE REPLACED AGAIN. THE DEALER ESTIMATED THE WORK WOULD COST $800. WE LIVE IN A CLIMATE WHERE THE A.C. IS USED ONLY IN SUMMERS. THE CAR IS SERVICED REGULARLY AT A VOLVO DEALER
... SHIP AND THE CAR IS GARAGED. BOTH THE DEALER AND THE MANUFACTURER REFUSED TO MAKE ANY CONCESSIONS SITING THE CURRENT MILEAGE AND THE FACT THAT THE PARTS ARE NO LONGER UNDER WARRENTY. I FEEL THE SYSTEM CONTINUES TO BE DEFECTIVE, WAS NEVER FIXED PROPERLY AND VOLVO SHOULD ACCEPT SOME MONETARY RESPONSIBILITY TO MAKE IT RIGHT. AIR CONDITIONING SYSTEMS SHOULD NOT HAVE TO BE REPLACED THREE TIMES IN 125,000 MILES.Read more
Incident date: Jul 4, 2005
MY 2000 VOLVO V70XC ETS LIGHT CAME ON AND MY CAR ENGINE RPMS. WERE LIMITED TO 2 THOUSAND . I HAD TO PULL OVER AND SHUT OFF MY CAR AND RESTART TO TEMPORARILY RESET IT. THE DEALER WANTS $1200 TO REPLACE THE THROTTLE BODY . THE CAR HAS BEEN MAINTAINED PROPERLY, HAS 77K MILES AND THE THROTTLE BODY HAS ALREADY BEEN REPLACED ONCE BEFORE 2 YEARS AGO. THIS FAILURE CREATES DANGEROUS CONDITIONS ESPECIALLY
... ON THE HIGHWAY. THIS IS AN UNSAFE DESIGN AND A KNOWN DEFECT BY VOLVO. PLEASE ENCOURAGE VOLVO TO CORRECT THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jul 15, 2005
DT: THE VEHICLE IS A 2001 VOLVO S80. THE CONSUMER'S DAUGHTER WAS DRIVING THE VEHICLE IN TRAFFIC WHEN IT STALLED IN THE MIDDLE OF THE FREEWAY. SHE WAS ABLE TO GET THE VEHICLE TO RESTART BUT WHEN SHE PUT THE VEHICLE INTO DRIVE IT WENT BACKWARDS. WHEN THE CONSUMER GOT THERE HE TRIED TO GET IT TO GO FORWARD AND IT WENT BACKWARDS. THEY CALLED FOR A TOW TRUCK TO TAKE IT TO THE DEALER. WHEN THE CONSU
... MER TOOK IT TO THE DEALER THEY TOLD HIM THAT IT WAS THE THROTTLE BODY- ETM THAT FAILED. THIS WAS BECAUSE THE BANJO FITTING HAD CARBON BUILD UP. THE THROTTLE BODY IS COVERED BY WARRANTY. AND THE CLEANING OF THE BANJO FITTING IS NOT. THE CONSUMER FEELS THAT IT SHOULD BE PART OF THE MANUFACTURES PREVENTIVE MAINTENANCE. WHEN HE CONTACTED THE MANUFACTURE THEY TOLD HIM THAT HE COULD NOT SPEAK TO THE PEOPLE THERE THAT DECIDE WHAT IS COVERED AS NORMAL WEAR AND TEAR. THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET, ALTHOUGH HE DOES INTEND TO HAVE IT REPAIRED. *NMRead more
Incident date: Jul 15, 2005
DT: THE VEHICLE IS A 2001 VOLVO S80. THE CONSUMER'S DAUGHTER WAS DRIVING THE VEHICLE IN TRAFFIC WHEN IT STALLED IN THE MIDDLE OF THE FREEWAY. SHE WAS ABLE TO GET THE VEHICLE TO RESTART BUT WHEN SHE PUT THE VEHICLE INTO DRIVE IT WENT BACKWARDS. WHEN THE CONSUMER GOT THERE HE TRIED TO GET IT TO GO FORWARD AND IT WENT BACKWARDS. THEY CALLED FOR A TOW TRUCK TO TAKE IT TO THE DEALER. WHEN THE CONSU
... MER TOOK IT TO THE DEALER THEY TOLD HIM THAT IT WAS THE THROTTLE BODY- ETM THAT FAILED. THIS WAS BECAUSE THE BANJO FITTING HAD CARBON BUILD UP. THE THROTTLE BODY IS COVERED BY WARRANTY. AND THE CLEANING OF THE BANJO FITTING IS NOT. THE CONSUMER FEELS THAT IT SHOULD BE PART OF THE MANUFACTURES PREVENTIVE MAINTENANCE. WHEN HE CONTACTED THE MANUFACTURE THEY TOLD HIM THAT HE COULD NOT SPEAK TO THE PEOPLE THERE THAT DECIDE WHAT IS COVERED AS NORMAL WEAR AND TEAR. THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET, ALTHOUGH HE DOES INTEND TO HAVE IT REPAIRED. *NMRead more
Incident date: Jul 7, 2005
WE LEASED OUR VOLVO XC90-T ALMOST EXACTLY 1 YEAR AGO TO DATE FROM SOUTH COUNTY VOLVO. LESS THAN 3 MONTHS LATER, THE CAR WOULDN'T START. THEY SAID THAT MY WIFE MUST HAVE LEFT A LIGHT ON; THE BATTERY WAS RECHARGED AND WE TOOK THE CAR BACK. 2 MONTHS LATER, THE CAR AGAIN WOULD NOT START; AGAIN IT WAS TOWED-BACK TO THE DEALERSHIP. THIS TIME, THEY SAID THE BATTERY WAS BAD. THE THIRD TIME THEY SAID THERE
... WAS BAD SWITCH WHICH CONTROLS THE LIGHTS AND THAT WAS CHANGED. ON THE FOURTH OCCASION, WHICH INCIDENTALLY OCCURRED EXCATLY ONE YEAR LATER ON JULY 7TH, 2005, THEY (AGAIN) SAID WE MUST HAVE LEFT A LIGHT ON...NO ONE CAN BE THAT DUMB, NOT EVEN ME!. I AM FAST LOSING MY CONFIDENCE IN VOLVO!Read more
Incident date: Feb 28, 2005
I RECENTLY PURCHASED A 2001 VOLVO C-70. WATER IS LEAKING INTO THE DOOR OF MY VEHICLE. AFTER THE DEALER DETERMINED THAT THEY COULD NOT FIX THE LEAK, THEY OBTAINED ANOTHER 2001 VOLVO C-70. WE FOUND WATER LEAKING INTO THE DOOR OF THIS VEHICLE ALSO. THIS IS A DEFECT. I NOT SURE IF THIS IS A SAFETY ISSUE, BUT THE PERSON ON THE 888 NUMBER TOLD ME THAT I SHOULD STILL FILE A COMPLAINT. SHE SAID THE
... LEAKING WATER MAY BE DAMAGING THE ELECTRONICS INSIDE THE DOOR.Read more
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jul 14, 2005
PURCHASED A VOLVO S80 IN 2001;VEHICLE CURRENTLY HAS 60700 MILES AND 3 AUTOMATIC TRANSMISSIONS & THROTTLE BODY REPLACEMENT.
Incident date: Jan 4, 2004
DT: CALLER HAD A HEAVY DUTY TRUCK. CALLER SAID HE COULD NOT STOP THE VEHICLE IN AN EMERGENCY IF THE BRAKES FAILED. CALLER HAD IT IN THE SHOP SEVERAL TIMES. THE DEALER TOLD HIM THEY COULD NOT FIND WHAT WAS WRONG WITH IT. MANUFACTURER SAID TO TAKE IT TO A LOCAL DEALER, WHO GUESSED AT WHAT WAS WRONG AND REPLACED PARTS, BUT THEY NEVER SOLVED THE PROBLEM.*AK THE CONSUMER STATED THE JAKE BRAKE WAS
... VERY WEAK. UPDATED 12/07/05 *JBRead more
Incident date: Jul 12, 2005
1) WHILE MY 2003 VOLVO XC70 WAS PARKED IN THE DRIVEWAY NOTICED THAT THERE WERE TWO PIPES THAT WERE HANGING LOW ON THE CAR WHICH WAS NEW. CAR WAS TAKEN TO THE DEALER AND WAS TOLD THAT IT WAS THE FUEL LINES AND THEY HAD COME LOOSE. THE CAR IS USED ONLY FOR LOCAL AND HIGHWAY DRIVING, SO IT IS UNCLEAR WHY THE FUEL LINE WAS LOOSE. 2) IF THE FUEL LINE HAD CAUGHT ON SOMETHING THERE COULD HAVE BEEN A FIR
... E AN/OR EXPLOSION. BECAUSE OF THE LOCATION OF THE FUEL LINES UNDER THE CAR IT IS HARD TO NOTICE IN EVERYDAY USE IF IT IS IN THE RIGHT PLACE. 3)THE DEALER REATTACHED THE FUEL LINE AT OUT COST EVEN THOUGH CAR IS ONLY 2 YEARS OLDRead more
Incident date: Jul 13, 2005
DT: CONSUMER STATED HE IS A CERTIFIED MECHANIC AND HAS TWO SEPARATE VEHICLES THAT ARE THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE COMBINATION UNIT OF THE FUEL PUMP ASSEMBLY HAS A MASSIVE LEAK. THERE IS A CRACK IN THE FUEL PUMP ASSEMBLY THAT IS CAUSED BY STRESS FROM THE FUEL LINE. WITH ENOUGH PRESSURE OVER TIME IT WILL CAUSE THIS CRACK. THE FUEL PUMP ASSEMBLY WILL HAVE TO BE REPLACED.
... *JBRead more
Incident date: Jul 13, 2005
DT: CONSUMER STATES HE IS A CERTIFIED MECHANIC AND HAS TWO SEPARATE VEHICLES THAT ARE THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE COMBINATION UNIT OF THE FUEL PUMP ASSEMBLY HAS A MASSIVE LEAK. THERE IS A CRACK IN THE FUEL PUMP ASSEMBLY THAT IS CAUSED BY THE STRESS FROM THE FUEL LINE. WITH ENOUGH PRESSURE OVER TIME IT WILL CAUSE THIS CRACK. THE FUEL PUMP ASSEMBLY WILL HAVE TO BE REPLACE
... D. *JBRead more
Incident date: May 20, 2005
1) 7,500 MILE CHECKUP (UNDER 7,000 MILES ON CAR) 2) CHECK ENGINE LIGHT KEEPS ACTIVATING. THIS STARTED ON TUESDAY. I ONLY USE PREMIUM GASOLINE IN CAR. 3) RECEIVED ''ANTI-SKID SERVICE REQUIRED'' MESSAGE WITH YELLOW INDICATOR LIGHT REMAINING ON. THIS HAPPENED ON TUESDAY AND LATER DISAPPEARED AFTER DRIVING THE CAR AGAIN. 4) THERE IS A PROBLEM WITH THE GEARSHIFT INDICATOR. WHEN I CHANGE GEARS FROM P
... ARK TO ANYTHING ELSE, THE DISPLAY PANEL IS EITHER BLANK OR IT SHOWS AN INCORRECT GEAR '' IT WILL SHOW NEUTRAL WHEN I AM IN DRIVE OR REVERSE. ALSO IN ALL CASES, THE GEARSHIFT ON THE FLOOR WILL NOT LIGHT UP SO IT DOESN''T SHOW AT ALL WHAT GEAR I AM IN. THIS HAPPENED ONCE LAST WEEK AND HAS BEEN HAPPENING ON AND OFF SINCE THEN. 5) I THINK BECAUSE OF NUMBER 4 ON MY LIST, THE CAR SEEMS TO HESITATE AND EVEN BUCK A LITTLE BIT UPON ACCELERATION. THESE SYMPTOMS RESULTED IN VOLVO HAVING TO REPLACE THE TRANSMISSION ON MY CAR. THE CAR WAS JUST REACHING ITS ONE YEAR MARK AND HAD LESS THAN 7,000 MILES ON IT WHEN THIS HAPPENED. THANKFULLY THE CAR IS UNDER WARRANTY, BUT I FIND IT COMPLETELY UNACCAPTABLE AND UNSAFE THAT SOMETHING LIKE THIS WOULD HAPPEN TO MY CAR. ALSO, THE DAY THE CAR WAS TO BE PICKED UP FOR SERVICE I RECEIVED TWO BRAKE FAILURE PULL OVER SAFELY MESSAGES. THIS ALSO HAD TO DO WITH THE TRANSMISSION NEEDING REPLACING. AGAIN, COMPLETELY UNACCAPTABLE.Read more
Incident date: Apr 18, 2003
DT: THE CONSUMER PURCHASED HER VEHICLE OVER TWO YEARS AGO. THE STEERING WHEEL SHAKES AND IT WILL NOT HOLD A BALANCE. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM, BUT THEY ARE CURRENTLY TELLING HER IT IS FIXED. THE STEERING WHEEL IS STILL SHAKING. THIS PROBLEM HAS BEEN OCCURRING SINCE PURCHASE. VOLVO OF NORTH AMERICA AND THE DEALERSHIP ARE BOTH TELLING HER THAT THE PROBLEM HAS BEEN FI
... XED. SHE REPLACED THE TIRES WHEN THE VEHICLE WAS FIRST PURCHASED, THEY WENT BAD AND SHE'S HAD TO PUT ON 2 MORE SETS OF TIRES. THEY RECOMMENDED SHE USE HIGH END MICHELIN TIRES AND IT HAS MADE NO DIFFERENCE. A REPRESENTATIVE FROM VOLVO HAS LOOKED AT THE VEHICLE TWICE, ONCE LAST SUMMER AND LAST WEEK. CONSUMER STATES SHE HAS COMPLAINED ABOUT THE PROBLEM SINCE SHE HAD A WARRANTY AND HAS A LETTER STATING THAT IF IT IS NOT THE TIRES, THEY WILL RESOLVE THE ISSUE UNDER THE WARRANTY. THE VOLVO REPRESENTATIVE STATED THERE WAS A BOLT LOOSE IN THE FENDER AND THE MUD FLAP WAS MISSING AND THE TIRES WERE WEARING UNEVENLY. THE PROBLEM ONLY OCCURS AT HIGHWAY SPEEDS. THE MECHANIC DID NOTICE THE VIBRATION AT 35 MPH. THE LOCAL VOLVO DEALER, A DIFFERENT ONE, DID RIDE WITH THE CONSUMER AND STATED HE DID FEEL THE VIBRATION, BUT WROTE ON THE RECEIPT IT NEEDED A BALANCE. *JBRead more
Incident date: Apr 5, 2005
DT: CALLER RECEIVED A RECALL LETTER BUT THE CONSUMER FEELS THE DEALER DID NOT REPAIR THE PROBLEM. THE MANUFACTURERS RECALL #140 AND THE NHTSA RECALL #04V368000 WERE TO REPLACE A HEAT SHIELD. THE CALLER SAID SHE FEELS THE DEALER DID NOT DO THE RECALL BECAUSE AFTER THE REPAIR FUEL LEAKED WHEN SHE FILLED THE TANK. NEITHER THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED ABOUT THE PROBLEM. *NM
Incident date: Mar 15, 2005
THANK YOU LETTER REGARDING VOLVO'S RESPONSE TO CONSUMER PROBLEM.***NO ANSWER REQUIRED***. *MR THE VEHICLE'S ENGINE FAILED AT ONLY 10500 MILES DUE TO SLUDGE IN THE ENGINE. THE MANUFACTURER CLAIMED THAT THE VEHICLE WAS IMPROPERLY MAINTAINED ALTHOUGH THE CONSUMER PROVIDED THEM WITH SERVICE RECEIPTS. *NM
Incident date: Jul 3, 2005
HEADLIGHT SWITCH HAS BEEN REPLACED TWICE, RECENTLY REPLACED AS A RECALL, WITHIN ONE WEEK OF BEING REPLACED UNDER RECALL THE SWITCH FAILED AGAIN. WE WERE DRIVING IN MOUTAINS WITH FAMILY WHEN THE HEADLLIGHTS AND TURN SIGNALS NO LONGER WORKED.
Incident date: Jun 29, 2005
1. NO EVENT LEADING TO FAILURE. CAR HAS OPERATED PERFECTLY SINCE PURCHASED, JUNE 2004. 2. FAILURE OCCURED WHILE DRIVING FROM LUNCH. CAR WAS DRIVEN APPROXIMATELY FIFTY-FIVE (55) MILES TO GET TO WORK. UPON RETURING FROM LUNCH CAR STALLED, WOULD ONLY IDLE, SO ONLY 20-30 MPH SPEED WAS ACHEIVED. LIMPED INTO WORK PARKING LOT AND HAD HIGH IDLE. SHUT DOWN VEHICLE. CAME BACK NEXT MORNING, CAR STARTE
... D BUT TOOK TO INDEPENDANT REPAIR SHOP. CAR HAD CODES OF MAF SENSOR FAILURE AND ETS SENSOR FAILURE. THEY CLEARED CODES AND CAR WAS DRIVABLE. I DROVE HOME THAT EVENING BUT CAR EXIBITED SAME FAILURE ON CA HWY 58. I DISCONNECTED BATTERY-CLEARING CODES AND MADE IT TO RESIDENCE. 3. TOOK VEHICLE TO VOLVO DEALER IN BAKERSFIELD, CA. TOOK ONE WEEK TO REPRODUCE TROUBLE CODES. DEALER REPLACED ETS-ELECTRONIC THROTTLE SENSOR AND CHARGED $855.20 FOR REPAIR. TRIED TO GET THE OLD ETS BUT WAS TOLD THE PART HAD A "CORE" CHARGE AND WAS NOT RETURNABLE.Read more
Incident date: Feb 1, 2005
THE CONSUMER EXPERIENCED A PROBLEM WITH THE THROTTLE BODY AND MASS AIRFLOW ON HIS 2000 VOLVO S70. *JB THE POWER STEERING FAILED AND FLUID LEAKED ALL OVER THE DRIVEWAY. THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. WHY DRIVING, THE AIR DIRECTOR FELL OFF THE BUMPER. *JB *NM
Incident date: Feb 1, 2005
THE CONSUMER EXPERIENCED A PROBLEM WITH THE THROTTLE BODY AND MASS AIRFLOW ON HIS 2000 VOLVO S70. *JB THE POWER STEERING FAILED AND FLUID LEAKED ALL OVER THE DRIVEWAY. THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. WHY DRIVING, THE AIR DIRECTOR FELL OFF THE BUMPER. *JB *NM
Incident date: Feb 1, 2005
THE CONSUMER EXPERIENCED A PROBLEM WITH THE THROTTLE BODY AND MASS AIRFLOW ON HIS 2000 VOLVO S70. *JB THE POWER STEERING FAILED AND FLUID LEAKED ALL OVER THE DRIVEWAY. THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. WHY DRIVING, THE AIR DIRECTOR FELL OFF THE BUMPER. *JB *NM
Incident date: Jul 8, 2005
DEALER SAYS THROTTLE BODY IN 2002 VOLVO V70 IS FAILING AND WILL PRESENT SAFETY PROBLEM (STALLING ON X-WAY OR INABILITY TO START). DEALER SAYS $1,000 TO REPLACE.NEVER HAVE ENCOUNTERED THIS IS A NORMAL MAINTENANCE ITEM WITH ANY OTHER VEHICLE IN OVER 35 YEARS OF DRIVING.
Incident date: Jul 3, 2005
I WAS DRIVING MY 2001 VOLVO S80 2.9L AND WAS ABOUT TO MAKE A LEFT TURN AT A FOUR WAY INTERSECTION. WHEN THE TRAFFIC FLOW WAS CLEAR I PRESSED THE ACCELERATOR BUT THE CAR DIED. THANKFULLY, I WAS NOT STRUCK BY THE ONCOMMING VEHICLE. I TOOK THE CAR TO VOLVO OF RICHARDSON IN RICHARDSON TEXAS AND WAS TOLD IT NEEDED A MASS AIR SENSOR AND ELECTRONIC THROTTLE BODY. THE FACTORY WARRANTY WILL NOT COVER T
... HE PART SINCE IT HAS LAPSED.Read more
Incident date: Jun 5, 2005
SEVERAL MONTHS AGO MY 2001 VOLVO XC70 STATION WAGON SUDDENLY LOST POWER ON A MAJOR HIGHWAY. CAR WOULD NOT START. TOOK VOLVO ABOUT 3 HOURS TO TOW THE VEHICLE. THROTTLE MODULE REPLACED UNDER WARRANTY. JUNE 5, 2005 CAR LOOSES POWER ON HIGHWAY AND STOPS IN TRAFFIC. ON BOTH OCCASIONS THERE WERE ABOUT 2 GALLONS OF FUEL REMAINING IN TANK AND COMPUTER READ OVER 100 MILES TO EMPTH. SAME VOLVO DEALER
... TAKES POSITION IT HAS NEVER HEARD OF THIS PROBLEM.Read more
Incident date: Jun 29, 2005
ON 6/29/2005, I WAS DRIVING MY 2004 VOLVO C70 ON A FOUR LANE ROAD WHEN SUDDENLY THE ENGINE RACED AND THEN ALL GAUGES WENT DEAD. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND I HAD ABSOLUTELY NO CONTROL OF MY VEHICLE. FORTUNATELY, AT THAT MOMENT THERE WERE NO CARS AROUND ME AND SOMEHOW AFTER 5-10 SECONDS, I WAS ABLE TO GET MY CAR OFF THE ROAD. I WAS VERY FRIGHTENED THAT SERIOUS INJURY AND OR
... DEATH TO MYSELF OR SOMEONE ELSE MIGHT HAVE BEEN CAUSED. I CONTACTED ROAD SERVICE AND HAD THE CAR TOWED TO VOLVO OF TAMPA, FLORIDA. THE FOLLOWING DAY I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THEY HAD CHECKED THE COMPUTER AND THEN TEST DROVE THE VEHICLE ABOUT 20 MILES, BUT FOUND NOTHING WRONG. I WAS TOLD I COULD PICK UP MY CAR. I HAD A DISCUSSION WITH CHRIS IN THE SERVICE DEPARTMENT STATING THAT I WAS PETRIFIED TO GET BEHIND THE WHEEL AGAIN. I QUESTIONED HOW THE PROBLEM WAS RESOLVED AND RECEIVED NO ACCEPTABLE EXPLANATION. I TOLD HIM I WOULD BE OUT OF TOWN UNTIL 7/5/05 AND THAT HE NEEDED TO DISCUSS THE SITUATION WITH THE SERVICE MANAGER. TODAY, 7/6/05 I RECEIVED A CALL FROM ERIC, A MANAGER AND WAS TOLD THE SAME THING. I AGAIN EXPLAINED HOW FRIGHTENED I WAS AND TOLD HIM THAT I WOULD LIKE ANOTHER VEHICLE TO DRIVE WHILE THIS SITUATION WAS BEING RESOLVED. ERIC TOLD ME ABSOLUTELY NOT. HE STATED THAT THERE IS "NO DEFECTIVE COMPONENT". HE TOLD ME THAT HE WOULD TEST DRIVE THE CAR AND CALL ME BACK. I HAVE NOT SPOKEN WITH HIM AGAIN AT THIS TIME. I HAD COMPLAINED PREVIOUSLY ABOUT SHAKING AND ENGINE RACING AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. BECAUSE OF ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE I HAVE NOT DRIVEN IT MORE THAN ABSOLUTELY NECESSARY. WITH THIS MOST RECENT, POSSIBLE LIFE THREATENING SITUATION I WANT VOLVO TO BUY THIS VEHICLE BACK. I WILL NOT RISK MY LIFE OR THE LIFE OF OTHERS. I BELIEVE THIS VOLVO CONTAINS SERIOUS DEFECTS THAT POSE THE POTENTIAL FOR LOSS OF LIFE AND/OR SERIOUS INJURY TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE HIGHWAY.Read more
Incident date: Jun 20, 2005
DT: VEHICLE STALLED FOR NO APPARENT REASON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES BUT THEY COULD NOT FIND ANY CAUSE. THERE WAS NO WARNING AND THE VEHICLE COULD BE STARTED BACK UP. CONSUMER STATED THAT THIS OCCURRED AT LEAST 6 TIMES, AND THEY DID NOT DRIVE THE VEHICLE ANYMORE. THIS STARTED IN MARCH 2005.*AK
Incident date: Jun 29, 2005
TRAVELING ON MONTANA HIGHWAY 93 AT 65 MPH MY 2001 VOLVO V70 AWD SUDDENLY LOST POWER. I PULLED OFF THE SIDE OF THIS HEAVILY TRAVELED 2 LANE HIGHWAY CAUSING TRAFFIC BEHIND ME TO SWERVE INTO THE ONCOMING LANE OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST MECHANIC, WHERE IT WAS DIAGNOSED WITH AN ELECTRONIC THROTTLE MODULE PROBLEM. VOLVO RECOMMENDS CLEANING THE MODULE WHICH WAS DONE. I PICKED UP
... MY CAR ON SATURDAY JULY 2, 2005 AND ON MONDAY JULY 4, 2005, THE CAR DIED SUDDENLY ON A BUSY 2 LANE COUNTY ROAD. ONCE AGAIN I PULLED OFF TO THE SIDE OF THE ROAD. NOW THE ONLY OPTION IS TO REPLACE THE ELECTRONIC THROTTLE MODULE AT A HIGH COST, $1000.00 PLUS. MY CAR ONLY HAS 57,000 MILES ON IT. I HAVE BEEN MADE AWARE THAT VOLVO KNOWS OF THIS POTENTIALLY HARMFUL SITUATION AND HAS DONE NOTHING TO REPAIR THIS DEFECTIVE ETM. THE THOUGHT OF CAUSING AND ACCIDENT ON A BUSY ROAD WHEN A VOLVO SUDDENLY LOOSES POWER IS FRIGHTENING. IF YOU COULD PLEASE HELP IN LETTING VOLVO KNOW THAT THEY HAVE A RESPONSIBILITY TO KEEP OUR ROADWAYS SAFE. A SUDDEN LOSS OF POWER SHOULD NOT BE A NORMAL OPERATING METHOD. THANK YOU ALLISON BEOUGHERRead more
Incident date: Jul 3, 2005
SUDDENLY, HEADLIGHTS AND DASH LIGHTS FAIL TO OPERATE WHEN SWITCH IS IN EITHER HEADLIGHT "ON" POSITION. WHEN SET IN PARKING LIGHT POSITION, DASH AND PARKING LIGHTS (ONLY) WORK. IF HIGH BEAM SWITCH IS MANUALLY HELD, THEN HIGH BEAMS (ONLY) WORK.
Crash
Fire
Incident date: Jun 1, 2004
VEHICLE STALLED SUDDENLY ON HIGHWAY. REDUCED PERFORMANCE MODE INDICATED ON CPU. CAR LERCHED VIOLENTLY. NEARLY IN AN ACCIDENT WHEN VEHICLE STALLED ON VERY HEAVY TRAFFICED I95N IN NEW JERSEY. 2001XC70 WITH THROTTLE BODY FAILURE AS DIAGNOSIS. THIS IS A MAJOR SAFETY PROBLEM WITH THIS VEHICLE AND IS HAPPENING TO MANY MANY PEOPLE. CAR WAS ONLY 3.5 YEARS OLD WITH 65,000 MILES. ALL DEALER SERVICES
... & MAINTENANCE COMPLETED PER MANUFACTUERER. PART WAS PROBELMATIC FOR AT LEAST A YEAR BEFORE IT FAILED AND DEALER/VOLVO REFUSED TO ADMIT THERE WAS A PROBLEM OR FIX IT. I'M LUCKY MY WIFE AND KIDS WEREN'T KILLED.Read more
Incident date: Jul 1, 2005
DT: CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING WITHOUT ANY WARNING SIGNS. THE ELECTRONIC THROTTLE MODULE (EMT) WAS REPLACED, BUT THIS DID RESOLVE THE PROBLEM. CONTACT TRIED TO NOTIFY THE MANUFACTURER BUT DID NOT SUCCEED. CONTACT CALLED THE VOLVO DEALERSHIP AND THEY WERE AWARE OF THIS PROBLEM. THE PROBLEM WAS WORKED ON BEFORE SHE PURCHASED THE VEHICLE.*AK
Incident date: Jul 1, 2005
VEHICLE SUFFERED LOSS OF POWER ON I95 IN CONNECTICUT CAUSING DRIVER TO HAVE TO PULL OFF ONTO BREAKFDOWN LANE CROSSING TWO LANES OF TRAFFIC ALMOST CAUSING A SERIOUS COLLISION. PROBLEM CAUSED BY FAULTY ELECTRONIC THROTTLE MODULE (ETM). IT IS BEING REPLACED BY VOLVO DEALER FOR $1200.
Incident date: Jun 10, 2005
PICKED UP MY BRAND NEW 2005 (4 MILES ON ODOMETER) VOLVO S60 ON JUNE 9 AT DEALER. WHILE DRIVING TO WORK THE NEXT AM, AND WITH 37 MILES ON THE ODOMETER, I APPROACHED AN INTERSECTION. I BRAKED NORMALLY AND CAME TO A STOP. WITHOUT WARNING, THE ENGINE RACED AND THE CAR DROVE INTO THE INTERSECTION. MY FOOT WAS STILL ON THE BRAKE. I NARROWLY MISSED AN ON COMING VEHICLE. I REGAINED CONTROL AND GOT THE VEH
... ICLE OFF THE ROAD. THE CAR SEEMED TO OPERATE NORMALLY AND I TRIED SEVERAL STOPS AND STARTS WITHOUT PROBLEM. I CONTINUED TOWARDS WORK AND ABOUT 5 MILES LATER THE SAME THING HAPPENED AT ANOTHER INTERSECTION. WITHOUT WARNING THE ENGINE RACED (TACH SHOT UP) AND THE CAR TOOK OFF ON ITS OWN. I CONTACTED VOLVO AND HAD THE CAR TOWED AWAY. VOLVO LATER TOLD ME THE MAIN ENGINE COMPUTER REGISTERED A FAULT CODE CAUSED BY A "LOOSE WIRE". I ASKED FOR DETAILS AND THE FAULT CODE NUMBER BUT VOLVO DID NOT RESPOND. THE DEALER CLAIMED THEY FIXED THE PROBLEM. I REQUEST YOUR HELP TO RESOLVE THIS DANGEROUS SITUATION. THIS CAR MAY BE DEFECTIVE OR THERE MAY BE A SYSTEMIC DESIGN OR MANUFACTURE DEFECT THAT ENDAGERS VOLVO DRIVERS. I AM REMINDED OF THE AUDI 5000 PROBLEM. MY PROBLEM SOUNDS THE SAME.Read more
Incident date: Jun 29, 2005
VOLVO DEALER-SERVICED 2000 VOLVO V70XC WITH @60K MILES OCCASIONALLY REFUSED TO START. DEALERSHIP FLASHES CHIPS. 6 MONTHS LATER, AT 67K, ELETRONIC THROTTLE SYSTEM WARNING LIGHT ILLUMINATES REPEATEDLY DURING 1500 MILE JOURNEY CAUSING VOLVO TO SURGE & VARY SPEED CONTINUOUSLY. PROBLEM REOCCURS OCCASSIONALLY DURING NEXT WEEK BEFORE VOLVO V70XC CAN BE DEALER SERVICED - PLANNED TRIP CANCELLED DUE TO Q
... UESTIONABLE STATUS OF VOLVO RELIABILITY. VOLVO DEALER SERVICE DEPARTMENT ADMITS EVENTUALLY ENGINE WOULD JUST QUIT STRANDING OCCUPANT. SINCE OUT-OF-WARRANTY, OWNER PAYS $1200 REPLACEMENT OF FAULTY ELECTRONIC THROTTLE MODULE. OWNER OBTAINS OLD PART BUT NO LONGER TRUSTS VOLVO WITH WIFE & CHILD AS REPLACEMENT THROTTLE BODY SAME WITH NO BETTER GUARANTEE AGAINST FAILURE.Read more
Incident date: Jan 23, 2004
DT: CONSUMER STATES WHEN THERE IS A SUN GLARE ON THE DASHBOARD THERE ISN'T ENOUGH ILLUMINATION. THE CONSUMER WAS UNABLE TO SEE THE INSTRUMENTS ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT IT.*AK THE CONSUMER STATED A FLASH LIGHT MUST BE USED TO SEE THE INSTRUMENTS ON THE PANEL. *JB
Incident date: Jun 17, 2005
DT: CONTACT COMPLAINED ABOUT THE ELECTRONIC THROTTLE SYSTEM . DEALER WANTED TO CHARGE HIM ABOUT $1,200 TO FIX IT. VOLVO REFUSED TO ISSUE A RECALL. *AK *JB
Incident date: Jan 1, 1901
2005 VOLVO S40 HAS A WIDE METAL JOINT/BAND ABUTTING THE REAR GLASS PANE AND THE ROOF ON EITHER SIDE OF THE CAR. THIS OBSTRUCTS THE DRIVER'S VIEW OF APPROACHING REAR TRAFFIC.*MR *NM
Incident date: Jun 22, 2005
ELECTRONIC THROTTLE FAILURE (ETS), CAR STOPPED RESPONDING TO THROTTLE INPUT WHILE DRIVING ON HIGHWAY, CAR NEEDS TO BE FIXED BUT I CAN'T AFFORD THE OUTRAGEOUS COST OF THE REPAIR $1100.
Incident date: Jun 27, 2005
BRAND NEW VOLVO S 60 2.5T LEASED TODAY. DISCOVERED STRONG FUEL SMELL. UPON CHECKING UNDER THE HOOD NOTICED VERY HEAVY FUEL LEAK FROM THE FUEL INJECTORS ON TO THE ENGINE CASING
Incident date: Oct 1, 2004
2004 VOLVO S40 EXPERIENCING PROBLEMS WITH THE REAR TAIL LIGHT ASSEMBLY. *MR THE LEFT REAR TAIL LIGHT ASSEMBLY WAS INTERMITTENT. AT NIGHT THERE WOULD BE NO REAR TAIL LIGHTS. THE RIGHT FRONT PARK LIGHT AND THE YELLOW SIDE MARKER LIGHT HAD GONE OUT AS WELL. THE DEALER REPLACED THE CEM. THE VEHICLE'S BATTERY LASTED 8 MONTHS. *SC
Incident date: Oct 1, 2004
2004 VOLVO S40 EXPERIENCING PROBLEMS WITH THE REAR TAIL LIGHT ASSEMBLY. *MR THE LEFT REAR TAIL LIGHT ASSEMBLY WAS INTERMITTENT. AT NIGHT THERE WOULD BE NO REAR TAIL LIGHTS. THE RIGHT FRONT PARK LIGHT AND THE YELLOW SIDE MARKER LIGHT HAD GONE OUT AS WELL. THE DEALER REPLACED THE CEM. THE VEHICLE'S BATTERY LASTED 8 MONTHS. *SC
Incident date: Jun 6, 2005
WELL, I'VE ALSO JOINED THE ETS CLUB AT ABOUT 60,000 MILES ON MY S70, 2000, TO THE TUNE OF $860 BUCKS! IT HAPPENED AT THE MOST INOPPORTUNE TIME. WHILE CRUISING SOUTH ON I-95, JUNE 6TH, CAR STARTED TO RUN LIKE IT HAD WATER IN THE GAS. AFTER ABOUT AN HOUR OR SO OF THAT, THE ETS WARNING LIGHT COMES ON, SO I CHECK THE OWNER'S MANUAL, AND IT SAYS TO TURN OFF THE CAR, AND RESTART, AND IF THE LIGHT COMES
... BACK ON, (YOU'RE IN DEEP DOO-DOO) THEN HEAD FOR A VOLVO DEALER. WELL, IT DID COME BACK ON AND ABOUT AN HOUR LATER, THE CAR GOES INTO THE "LIMP-HOME" MODE OF ABOUT 40 MPH. FORTUNATELY WE WERE ABLE TO "LIMP" INTO WILMINGTON, NC, AND LUCKILY, PARKWAY VOLVO WAS ONLY ABOUT ONE-HALF MILE FROM THE COMFORT INN, WHERE WE CRASHED FOR THE EVENING. PARKWAY VOLVO WAS ABLE TO GET TO MY CAR THE VERY NEXT DAY, REPLACED THE ETS MODULE, AND TO DATE (23 JUN 05) THE CAR RUNS LIKE NEW. THE CUSTOMER SERVICE AND TECHNICAL SKILL OF THE SERVICE MANAGER (BRENT WELLS) ARE SUBERB!!! FORTUNATLEY, I ASKED FOR THE OLD ETS UNIT AND HAVE SINCE LEARNED THAT DON WILSON MIGHT TO HAVE IT. I'M SENDING HIM AN EMAIL ([email protected]) TO SEE IF HE STILL WANTS THEM FOR TESTING). I'M ALSO FILING A COMPLAINT AND WILL SUPPORT A "CLASS ACTION LAWSUIT" ANY WAY POSSIBLE. IT'S UNBELIEVABLE THAT VOLVO WON'T STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THIS "DEFECT"..... DEFECTIVE UNIT HAS THESE MARKINGS: MARELLI, 110541F2A, 00W080201; 9188793; 65CFM2; AH.0082030.K. NOTE: THE BOX THAT THE NEW ONE CAME IS IS MARKED: VOLVO 8644347 "MADE IN ITALY"Read more
Incident date: Apr 2, 2005
ABS CONTROL UNIT FAILURE ON 96 VOLVO 850 WITH JUST OVER 60,000 MILES ON IT. ABS LIGHT COMES ON DUE TO FAILURE IN UNIT. FAILURE IS A RESULT OF CRACKS THAT DEVELOP IN CIRCUIT BOARD. ABS FAILS & IS NO LONGER OPERABLE LEADING TO HAZARDOUS BRAKING CONDITION. THIS IS A COMMON & WELL KNOWN ISSUE ON 850 VOLVO'S. INTERNET MESSAGE BOARDS AND VOLVO REPAIR SPECIALISTS AND MEMBERS OF VOLVO COMMUNITY ALL KN
... OW THAT ABS LIGHT COMING ON MEANS 90% CHANCE TOTAL FAILURE OF UNIT IS INVOLVED. REPAIR COST IS PROHIBITIVE. REPLACEMENT OF DEFECTIVE UNIT IS $650 TO $900.00.Read more
Incident date: May 10, 2005
2000 S70 - MULTIPLE REPAIRS AND MULTIPLE RECURRING INCIDENTS OF THIS SAME PROBLEM! CHECK ENGINE LIGHT COMES ON, ENGINE RUNS ROUGH, TACH BOUNCES AND POWER DEMINISHES BECOMING A SEVER HAZARD IN HIGH SPEED TRAFFIC. DEALER FOUND THE PROBLEM TO BE "KNOWN ISSUES" WITH THE ELECTRONIC AIR MASS AND THROTTLE SYSTEMS. REPLACED TWICE WHILE UNDER WARRANTY, EXTENDED WARRANTY DENIED, SHORTLY OUT OF WARRANTY A
... ND PROBLEM RETURNS AGAIN. DEALERSHIP NOR VOLVO WILL TAKE ANY CORRECTIVE ACTION ON >$1000 REPAIR (WHICH ACCORDING TO THE SERVICE TECH IS ALMOST GUARANTEED TO RETURN). THIS IS MY THIRD VOLVO, AND CERTAINLY MY LAST.Read more
Incident date: Dec 10, 2004
TRANSMISSION SLIPS BETWEEN GEARS 2ND AND 3RD
Incident date: May 12, 2005
I WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES FROM HITTING STEERING WHEEL. VEHICLE TOTAL LOSS, BROKEN MOTOR MOUNTS, AIRBAG FAILURE
Crash
1 injured