Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 12, 2004
"SERVICE ENGINE SOON" (SES) LIGHT CAME ON RECENTLY PURCHASED THIS CAR WITH 55000 MILES ON ODOMETER. CALL TO VOLVO INDICATED THAT THIS USUALLY MEANT THAT THE ETM (ELECTRONIC THROTTLE MODULE) NEEDS CLEANING. CALL LOCAL INDEPENDANT VOLVO MECHANIC. HE HAD ME CHECK THE COLOR OF THE LABEL ON ETM. SAID THAT I HAD THE ORIGINAL ETM AND THAT CLAING DOES NO GOOD, ETM NEEDS REPLACED AS HE HAS SEEN THIS ISSUE ... Read more
Incident date: Sep 12, 2004
"SERVICE ENGINE SOON" (SES) LIGHT CAME ON RECENTLY PURCHASED THIS CAR WITH 55000 MILES ON ODOMETER. CALL TO VOLVO INDICATED THAT THIS USUALLY MEANT THAT THE ETM (ELECTRONIC THROTTLE MODULE) NEEDS CLEANING. CALL LOCAL INDEPENDANT VOLVO MECHANIC. HE HAD ME CHECK THE COLOR OF THE LABEL ON ETM. SAID THAT I HAD THE ORIGINAL ETM AND THAT CLAING DOES NO GOOD, ETM NEEDS REPLACED AS HE HAS SEEN THIS ISSUE ... Read more
Incident date: Sep 12, 2004
"SERVICE ENGINE SOON" (SES) LIGHT CAME ON RECENTLY PURCHASED THIS CAR WITH 55000 MILES ON ODOMETER. CALL TO VOLVO INDICATED THAT THIS USUALLY MEANT THAT THE ETM (ELECTRONIC THROTTLE MODULE) NEEDS CLEANING. CALL LOCAL INDEPENDANT VOLVO MECHANIC. HE HAD ME CHECK THE COLOR OF THE LABEL ON ETM. SAID THAT I HAD THE ORIGINAL ETM AND THAT CLAING DOES NO GOOD, ETM NEEDS REPLACED AS HE HAS SEEN THIS ISSUE ... Read more
Incident date: Jul 26, 2005
HI - IN APRIL 2005 I HAD MY CAR IN FOR SERVICE JUST BEFORE THE EXTENDED WARRANT EXPIRED IN MAY. THEY MENTIONED THIS ELECTRICAL PROBLEM BUT SAID IT WASN'T COVERED SO I DIDN'T DO ANYTHING SINCE I HADN'T NOTICED A PROBLEM. THE SERVICE MGR SAID IT DID NOT NEED FIXED ANYTIME SOON AND SENT ME ON MY WAY. IN JULY I NOTICED THAT MY CAR KEPT LOSING POWER ON THE HIGHWAY (VERY DANGEROUS I95 IN FT LAUDERDALE)... Read more
Incident date: Aug 15, 2004
DT: THE CONSUMER WAS HAVING PROBLEMS WITH VOLVO 2001 V-70 CROSS COUNTRY WAGON. THE VEHICLE WAS STALLING AT RANDOM SPEEDS STARTING IN MID-AUGUST OF 2004. CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP, AND THE MECHANIC SUSPECTED THE THROTTLE WAS THE ISSUE. THE PROBLEM WAS RANDOM AND IT WOULD NOT DO THIS FOR SEVERAL DAYS. THE VEHICLE STALLED ON THE HIGHWAY WHILE THE CONSUMER WAS MERGING INTO TRAFFIC. T... Read more
Incident date: Aug 15, 2004
DT: THE CONSUMER WAS HAVING PROBLEMS WITH VOLVO 2001 V-70 CROSS COUNTRY WAGON. THE VEHICLE WAS STALLING AT RANDOM SPEEDS STARTING IN MID-AUGUST OF 2004. CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP, AND THE MECHANIC SUSPECTED THE THROTTLE WAS THE ISSUE. THE PROBLEM WAS RANDOM AND IT WOULD NOT DO THIS FOR SEVERAL DAYS. THE VEHICLE STALLED ON THE HIGHWAY WHILE THE CONSUMER WAS MERGING INTO TRAFFIC. T... Read more
Incident date: Jul 5, 2004
THROTTLE CONTROL MODULE HAD TO BE REPLACED DUE TO CHECK ENGINE LIGHT COMING ON AND THE CAR STOPPED SEVERAL TIMES ON THE HIGHWAY AND I FINALLY CALLED AAA TO TOW ME FROM BEDFORD KY WHICH IS APPROXIMATELY 46 MILES TO LOUISVILLE KY WHERE I LIVE AND WHERE I PURCHASED THE CAR. THE DEALER CHARGED ME $403.88 WHICH WAS SUPPOSE TO BE HALF OF THE COST. THIS WAS DONE 7/6/04 AND I PURCHASED THE CAR 1/3/04. ... Read more
Incident date: Jul 30, 2005
MY 2000 VOLVO C70 HAD A THROTTLE ISSUE. MANY TIMES BEFORE THE ENGINE WOULD TURN OFF IMMEDIATELY WHEN FIRST STARTED. RECENTLY, I WOULD GIVE THE ENGINE GAS AND THE ENGINE WOULD RATTLE AND FALTER. THE ENGINE WOULD RATTLE WORSE WHEN THE AC WAS TURNED ON. *NM
Incident date: Jul 20, 2005
ON SEVERAL INCIDENTS OVER THE PAST 9 MONTHS THE CAR HAS STALLED ON THE HIGHWAY. IT LOOSES POWER AND EVERYTHING SHUTS DOWN. ONCE I STOP IT RESTARTS. ALSO, THERE ARE TIMES WHEN THE CAR WILL NOT "SHUT OFF" COMPLETELY BUT THE ENGINE WILL LOOSE ITS POWER AND THEN THE RPM WILL REV BACK UP SUDDENLY. VOLVO HAS ATTACHED A "BLACK BOX" TO THE ENGINE AND AS A RESULT REPLACED THE TRANSMISSION. THE PROBLEM... Read more
Incident date: Oct 29, 2003
THE ELECTRONIC THROTTLE CONTROL FAILED DURING A LEFT TURN TO A FREEWAY ON-RAMP. THE CAR STOPPED AND WOULD NOT START. I WAS LUCKY IT WAS POURING RAIN AND TRAFFIC WAS LIGHT BECAUSE I WAS IN THE MIDDLE OF THE ROAD FOR ABOUT 1/2 HOUR. IT WAS TOWED TO THE DEALER AND THE MODULE REPLACED FOR APPROXIMATELY $800. THE FOLLOWING YEAR THE SECOND MODULE EXHIBITED THE SAME SYMPTOMS. I DROVE IT TO THE DEALER AN... Read more
Incident date: Jul 15, 2005
DT: CONTACT STATED ON 3 OR 4 OCCASIONS WOULD LOSE O POWER INTERMITTENTLY, USUALLY AFTER SLOWING DOWN AND ACCELERATING. IT HAPPENED ABOUT 4 TIMES OVER THE LAST YEAR. TOOK VEHICLE TWICE TO DEALER, AND THEY COULD NOT T FIND ANYTHING WRONG. VEHICLE WILL BE FINE FOR A COUPLE OF MONTHS AND THEN IT WILL HAPPEN AGAIN. WAS ABLE TO RESTART THE CAR AFTER ONLY A FEW MINUTES.*AK *NM
Incident date: Sep 22, 2004
DT: WHILE DRIVING ON A FREEWAY, THE VEHICLE SURGED. IT WAS IMPOSSIBLE TO CONTROL THE VEHICLE. CONSUMER E PULLED THE VEHICLE OFF OF THE ROAD AND CALLED THE DEALERSHIP, THEY TOLD HIM TO BRING THE VEHICLE IN THEY REPLACED THE ELECTRONIC FUEL REGULATOR. THIS OCCURRED IN SEPTEMBER 22, 2004. THIS HAS NOT HAPPENED SINCE, BUT HE CONSUMER WAS CONCERNED IT MAY HAPPEN AGAIN. THERE WAS CURRENTLY AN I... Read more
VOLVO
C70 CONVERTIBLE
(1998) — ENGINE AND ENGINE COOLING
Aug 2, 2005
Incident date: May 20, 1999
I BOUGHT MY 1998 VOLVO C70 CONVERTIBLE IN JAN 1999. ON MAY 20, 1999 AT APPROX 11:45 PM, I WAS DRIVING IN THE LEFT-HAND LANE ON RT.175-W IN COLUMBIA, MD, APPROX. 1 MILE FROM MY HOME. STOPPED AT RED TRAFFIC LIGHT AT DOBBIN RD/RT.175 INTERSECTION. NO OTHER CARS. LIGHT TURNED GREEN. PROCEEDED FORWARD. I WAS ACCELERATING FORWARD THEN RPMS DROPPED. I PRESSED ON THE PEDAL AND HAD NO RESPONSE. THE HEADLIG... Read more
Crash
1 injured
VOLVO
C70 CONVERTIBLE
(1998) — ELECTRICAL SYSTEM
Aug 2, 2005
Incident date: May 20, 1999
I BOUGHT MY 1998 VOLVO C70 CONVERTIBLE IN JAN 1999. ON MAY 20, 1999 AT APPROX 11:45 PM, I WAS DRIVING IN THE LEFT-HAND LANE ON RT.175-W IN COLUMBIA, MD, APPROX. 1 MILE FROM MY HOME. STOPPED AT RED TRAFFIC LIGHT AT DOBBIN RD/RT.175 INTERSECTION. NO OTHER CARS. LIGHT TURNED GREEN. PROCEEDED FORWARD. I WAS ACCELERATING FORWARD THEN RPMS DROPPED. I PRESSED ON THE PEDAL AND HAD NO RESPONSE. THE HEADLIG... Read more
Crash
1 injured
Incident date: Oct 1, 2004
DT: CALLER SAW VOLVO INVESTIGATION ON TV. CALLER HAD THE PROBLEM FIXED TWICE, ONCE IN DECEMBER 2004 AND ONCE IN JUNE. REPLACED MASS AIR FLOW SENSOR. *AK *JB
Incident date: May 1, 2005
DT: CALLER WAS TOLD ABOUT THE VOLVO INVESTIGATION. SHE , HAD THE PROBLEM AT LEAST 4 TIMES. THE VEHICLE STALLED AND THEN A MONTH LATER, IT STALLED TWICE IN ONE DAY. DEALER SAID THE FIRST TIME MIGHT NOT BEEN ENOUGH TO MAKE THE WARNING LIGHT COME ON, BUT NOW THAT IT HAPPENED AGAIN THE WARNING LIGHT CAME ON. MANUFACTURER SAID THE DEALER NEEDED TO LOOK AT IT, AND CHECK THE THROTTLE BODY. IT WAS A RE... Read more
Incident date: May 16, 2005
WE HAVE A 1999 V70 VOLVO STATION WAGON THAT ABOUT 1 YEAR AGO BEGAN LOSING POWER AND/OR STALLING WITHOUT WARNING WHILE I WAS DRIVING ON THE HIGHWAY. IT WOULD RE-START IF I WAS ABLE TO GUN IT AND GET THE CAR MOVING. VOLVO REPLACED THE THROTTLE SYSTEM AND THE ISSUE SEEMED TO BE RESOLVED. IN MAY 2005, THE ENGINE AGAIN BEGAN TO LOSE POWER AS I DECELERATED WHILE DRIVING ON THE HIGHWAY (E.G. WHEN APPROAC... Read more
Incident date: Apr 5, 2005
DT: 1999 VOLVO WAGON VXC. SUDDEN LOSS OF POWER . THE CAR DID NOT STALL EXCEPT AT A STOP SIGN WHEN GIVING IT A LOT OF GAS TO GET IT GOING. THIS HAPPENED INTERMITTENTLY FOR TWO MONTHS. TOOK VEHICLE TO DEALERSHIP, AND THEY SAID IT WOULD COST $1753.00 TO FIX IT. THE CAR IS OUT OF WARRANTY. THEY WOULD PUT IN A NEW STEERING ROD/ FRONT END ALIGNMENT/ VEHICLE SPEED SENSOR/ THROTTLE BODY ASSEMBLY/... Read more
Incident date: Apr 5, 2005
DT: 1999 VOLVO WAGON VXC. SUDDEN LOSS OF POWER . THE CAR DID NOT STALL EXCEPT AT A STOP SIGN WHEN GIVING IT A LOT OF GAS TO GET IT GOING. THIS HAPPENED INTERMITTENTLY FOR TWO MONTHS. TOOK VEHICLE TO DEALERSHIP, AND THEY SAID IT WOULD COST $1753.00 TO FIX IT. THE CAR IS OUT OF WARRANTY. THEY WOULD PUT IN A NEW STEERING ROD/ FRONT END ALIGNMENT/ VEHICLE SPEED SENSOR/ THROTTLE BODY ASSEMBLY/... Read more
Incident date: Apr 5, 2005
DT: 1999 VOLVO WAGON VXC. SUDDEN LOSS OF POWER . THE CAR DID NOT STALL EXCEPT AT A STOP SIGN WHEN GIVING IT A LOT OF GAS TO GET IT GOING. THIS HAPPENED INTERMITTENTLY FOR TWO MONTHS. TOOK VEHICLE TO DEALERSHIP, AND THEY SAID IT WOULD COST $1753.00 TO FIX IT. THE CAR IS OUT OF WARRANTY. THEY WOULD PUT IN A NEW STEERING ROD/ FRONT END ALIGNMENT/ VEHICLE SPEED SENSOR/ THROTTLE BODY ASSEMBLY/... Read more
Incident date: Apr 5, 2005
DT: 1999 VOLVO WAGON VXC. SUDDEN LOSS OF POWER . THE CAR DID NOT STALL EXCEPT AT A STOP SIGN WHEN GIVING IT A LOT OF GAS TO GET IT GOING. THIS HAPPENED INTERMITTENTLY FOR TWO MONTHS. TOOK VEHICLE TO DEALERSHIP, AND THEY SAID IT WOULD COST $1753.00 TO FIX IT. THE CAR IS OUT OF WARRANTY. THEY WOULD PUT IN A NEW STEERING ROD/ FRONT END ALIGNMENT/ VEHICLE SPEED SENSOR/ THROTTLE BODY ASSEMBLY/... Read more
Incident date: Apr 5, 2005
DT: 1999 VOLVO WAGON VXC. SUDDEN LOSS OF POWER . THE CAR DID NOT STALL EXCEPT AT A STOP SIGN WHEN GIVING IT A LOT OF GAS TO GET IT GOING. THIS HAPPENED INTERMITTENTLY FOR TWO MONTHS. TOOK VEHICLE TO DEALERSHIP, AND THEY SAID IT WOULD COST $1753.00 TO FIX IT. THE CAR IS OUT OF WARRANTY. THEY WOULD PUT IN A NEW STEERING ROD/ FRONT END ALIGNMENT/ VEHICLE SPEED SENSOR/ THROTTLE BODY ASSEMBLY/... Read more
Incident date: Apr 18, 2005
ENGINE CONSTANTLY SURGES FORWARD WHILE BRAKES ARE APPLIED. AT A STOPLIGHT, THE CAR WILL JUST SUDDENLY LURCH FORWARD. ON HIGHWAY, CAR LOST POWER AND ACCELERATION. WHEN I PULLED OVER, THE ENGINE CUT OFF. DEALERSHIP TOLD ME TO THE PROBLEM WAS THE ELECTRONIC THROTTLE, WHICH I REPLACED FOR $2100. THE CAR CONTINUES TO HAVE ENGINE SURGES. *NM
Incident date: May 14, 2005
I WAS DRIVING THE CAR TO WORK ONE MORNING. I STOPPED TO MAKE A LEFT TURN. I PROCEEDED TO ACCELERATE, BUT THE CAR HAD VERY LITTLE POWER. I COULD ONLY GO A MAXIMUM OF 20 MPH. I HAD TO PULL-OVER ONTO THE SHOULDER SO THAT I DIDN'T GET REAR-ENDED BY ONCOMING TRAFFIC. I DECIDED TO 'LIMP" HOME ABOUT 1/2 MILE, AGAIN THE CAR WOULD NOT GO FASTER THAN 20 MPH. MY HUSBAND CHECKED OUT THE CAR LATER THAT DA... Read more
Incident date: Oct 24, 2003
MY WIFE AND I NOTICED THAT THE NHTSA IS INVESTIGATING POWER LOSS COMPLAINTS REGARDING THE S-80 MODEL OF THE 2000 VOLVO. WE HAD A QUICK AND COMPLETE LOSS OF POWER ON THE INTERSTATE ON OCTOBER 24, 2003. WE WERE ABLE TO DRIVE OFF THE INTERSTATE AND GET TO A PARKING LOT. THE ENGINE STOPPED AND COULD NOT BE RESTARTED. WE HAD THE CAR TOWED TO THE CROWN VOLVO DEALERSHIP IN GREENSBORO, NC (TEL: 336 ... Read more
Incident date: Jul 30, 2005
2001 VOLVO S80 SEDAN TRAVELING AT 70 MPH ON US 75 (LIMITED ACCESS EXPRESSWAY) IN DALLAS TX. SUDDEN LOSS OF FUEL SUPPLY CAUSED THE CAR TO DECELERATE TO 15 MPH AND WOULD NOT RESPOND TO THE ACCELERATOR. MANAGED TO GET CAR TO THE SIDE OF THE ROAD NARROWLY AVOIDING TWO COLLISIONS. CAR WAS TOWED TO THE DEALER WHERE THE THROTTLE BODY WAS REPLACED AT A COST OF $1048.00. I REPORTED THE REPAIR TO VOLVO CAR... Read more
Incident date: Jun 24, 2005
VOLVO S80 THE ENGINE PART THAT REGULATES THE AMOUNT OF AIR INTO THE VEHICLE'S ENGINE. THIS HAS HAPPENED TO US TWICE AND MY WIFE HAS BEEN STRANDED TWICE HAVING TO BE TOWED. WE HAVE HAD TO PAY ALL THE COSTS AS THEY ARE NOT COVERED UNDER WARRANTY. HAVE EMAILED VOLVO CUSTOMER SERVICE 3 TIMES WITH NO RESPONSE ABOUT THE ISSUE. *NM
Incident date: Jul 1, 2005
DT: 2003 VOLVO S60. WHILE DRIVING 35 MPH VEHICLE STALLED INTERMITTENTLY, AND THEN ACCELERATED. TOOK VEHICLE TO DEALER 4 TIMES. REPLACED THROTTLE BODY. *AK
Incident date: Apr 29, 2005
DT: IN APRIL THE VEHICLE STALLED WHEN MAKING A RIGHT HAND TURNS. DID THE SAME THING A FEW DAYS LATER. TOOK VEHICLE TO THE DEALER, THEY CHECKED THE VEHICLE AND THEY HADN'T HEARD OF THIS BEFORE. SOME KIND OF PLATE HAD TO BE CLEANED . THE VEHICLE JUST TURNED 30,000 MILES. THEN A MONTH LATER WHILE MERGING AT 55 MPH THE VEHICLE DIED. IT DID START AGAIN. BROUGHT THE VEHICLE BACK TO DEALER, THEY K... Read more
Incident date: Oct 18, 2004
DT: 2001 VOLVO S80. THE VEHICLE SHUT DOWN/STALLED. THIS HAPPENED THREE TIMES. EACH TIME THE CONSUMER STATED THAT THE VEHICLE JUST STALLED. STALLING OCCURRED ON 10-18-04, 5-30-05, AND 7-1-05. CONSUMER WAS DRIVING D WHEN THE VEHICLE STALLED. . THE FIRST TIME SHE TOOK IT TO THE DEALER THEY REPLACED A PART, CONSUMER WAS UNSURE OF WHAT IT WAS. THE SECOND TIME THE DEALERSHIP HAD TO REPLACE ... Read more
Incident date: Sep 1, 2002
I AM WRITING JUST TO SUPPLY ADDITIONAL INFORMATION REGARDING YOUR ONGOING INVESTIGATION PE05041. DURING THE FIRST FEW YEARS THAT I OWNED MY 2000 VOLVO S70 GLT SE, I EXPERIENCED SEVERAL ELECTRONIC THROTTLE CONTROL FAILURES, WHICH GREW PROGRESSIVELY WORSE. THE VEHICLE WOULD SUDDENLY LOSE SPEED WHEN ACCELERATING AND BE UNRESPONSIVE WHEN THE GAS PEDAL WAS DEPRESSED. THE CAR WAS STILL UNDER WARRANTY... Read more
Incident date: Apr 5, 2005
DT: 2001 VOLVO S60. THE CALLER STATED THE AIR FLOW METER WAS REPLACED AT THE COST $290.00. THIS STARTED ABOUT A YEAR AGO, ANDS HAPPENED 5-6 TIMES . THE CAR WILL LOSE POWER AND STALL. THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO THE DEALER, AND THEY RAN A DIAGNOSTIC TEST, REPLACED AIR MASS METER. THE WORK WAS PERFORMED ON APRIL 5 2005, BY WC MOTOR COMP INC. THE CALLER HEARD ABOUT THE ... Read more
Incident date: May 1, 2002
DT: THE BATTERY WAS DEFECT. THE TRANSMISSION FAILED. THREE TIMES WHILE DRIVING IN HEAVY TRAFFIC THE VEHICLE STALLED. EACH TIME THE CONSUMER WAS ABLE TO INTO A PARKING AREA. TWO OF THE THREE TIME THE DEALER REPLACED THE MASS AIR DETECTOR THE THIRD TIME THE PROBLEM WAS IDENTIFIED AS THE ELECTRONIC THROTTLE SENSOR. *AK *NM
Incident date: May 1, 2002
DT: THE BATTERY WAS DEFECT. THE TRANSMISSION FAILED. THREE TIMES WHILE DRIVING IN HEAVY TRAFFIC THE VEHICLE STALLED. EACH TIME THE CONSUMER WAS ABLE TO INTO A PARKING AREA. TWO OF THE THREE TIME THE DEALER REPLACED THE MASS AIR DETECTOR THE THIRD TIME THE PROBLEM WAS IDENTIFIED AS THE ELECTRONIC THROTTLE SENSOR. *AK *NM
Incident date: May 1, 2002
DT: THE BATTERY WAS DEFECT. THE TRANSMISSION FAILED. THREE TIMES WHILE DRIVING IN HEAVY TRAFFIC THE VEHICLE STALLED. EACH TIME THE CONSUMER WAS ABLE TO INTO A PARKING AREA. TWO OF THE THREE TIME THE DEALER REPLACED THE MASS AIR DETECTOR THE THIRD TIME THE PROBLEM WAS IDENTIFIED AS THE ELECTRONIC THROTTLE SENSOR. *AK *NM
Incident date: Apr 28, 2005
2001 VOLVO V70XC - FAILED ETM. FIRST OCCURRED ON 4/25/05, BUT THE CAR RESTARTED. WHEN IT RECURRED ON 4/28, I BROUGHT IT TO THE DEALER FOR (WARRANTY) SERVICE. THE DEALER BLAMED A CLOGGED PCV SYSTEM FOR THE FAILURE (RATHER EXPENSIVE LABOR THAT WAS NOT COVERED BY THE EXTENDED WARRANTY.) THE PROBLEM IS ACCURATELY DESCRIBED IN NHTSA ACTION NUMBER PE05041. I WOULD LIKE TO ADD MY INCIDENT REPORT TO THIS ... Read more
Incident date: Oct 10, 2004
(1) CAR RAN ROUGH IN ANY GEAR WHEN TRYING TO MAINTAIN SPEED (2) I TOOK IT TO THE DEALER IMMEDIATELY BECAUSE I COULD NOT STAND IT (3) $1409 REPAIR TO REPLACE THE ELECTRONIC THROTTLE MODULE. I WAS TOLD IF I DID NOT REPLACE IT THE CAR WOULD STALL AND BE UNDRIVEABLE. *NM
Incident date: Jul 12, 2005
ON JULY 12, 2005 MY VOLVO V70R AWD WAGON STOPPED WITHOUT WARNING WHILE IT WAS BEING DRIVEN. IT WOULD NOT START AGAIN AND HAD TO BE TOWED TO THE DEALER. THE DEALER SAID THE MASS AIR FLOW SENSOR HAD TO BE REPLACED. THE COST WAS $385.19. THIS WAS AN EXTREMELY SCARY EXPERIENCE AND COULD HAVE BEEN LIFE-THREATENING IF WE HAD BEEN DRIVING ON THE FREEWAY. WHEN I HEARD ABOUT SIMILAR PROBLEMS WITH 1999-2001... Read more
Incident date: Jul 30, 2004
DT: A 2001 VOLVO V70. THE ENGINE STALLED ON 7-30-04 WHILE DRIVING. THE PERFORMANCE DECREASED AND WARNING LIGHT CAME ON. CONSUMER CONTACTED THE DEALERSHIP AND THEY TOLD HER NOT TO WORRY ABOUT IT SINCE THERE WAS NO PERFORMANCE DECREASE AT THAT TIME. THE NEXT DAY VEHICLEWOULD START BUT WOULD NOT ACCELERATE. THE ENGIN STUTTERED AND THEN STALLLED. WITHIN A WEEK THIS OCCURRED AT LEAST 6 TIMES.... Read more
Incident date: Apr 17, 2005
VOLVO S70 1999 MODEL, 3 TIMES HAS STALLED WHILE DRIVING..ETS WILL LIGHT UP ON THE CONTROL PANEL AND IMMEDIATELY THE CAR WILL NO LONGER MOVE FORWARD. I SWITCH OFF THE IGNITION AND THEN WAIT FOR THE LIGHT TO GO OFF SO I CAN ONCE AGAIN DRIVE. THIS HAS HAPPENED 3 DIFFERENT TIMES AND LUCKILY I WAS NOT REAR-ENDED WHILE MOVING OVER TO THE SHOULDER OF THE ROAD. I REPORTED IT TO VOLVO OF CLEAR LAKE WHO ... Read more
Incident date: Nov 12, 2004
MALFUNCTIONING OF THE ELECTRONIC THROTTLE SYSTEM (ETS) ON MY 1999 VOLVO V70 STATION WAGON CAUSED ME TO LOSE POWER OR STALL COMPLETELY WHILE DRIVING. IT HAPPENED SEVERAL TIMES PRIOR TO HAVING THE ETS REPLACED. IT OCCURRED FOR ME AT LOW SPEEDS AND IN LIGHT TRAFFIC ALLOWING ME TO GET OFF THE ROAD. I WAS ABLE TO RESTART THE ENGINE AFTER A SHORT TIME INTERVAL. IT COULD HAVE BEEN A MAJOR SAFETY HAZARD I... Read more
Incident date: Nov 12, 2004
MALFUNCTIONING OF THE ELECTRONIC THROTTLE SYSTEM (ETS) ON MY 1999 VOLVO V70 STATION WAGON CAUSED ME TO LOSE POWER OR STALL COMPLETELY WHILE DRIVING. IT HAPPENED SEVERAL TIMES PRIOR TO HAVING THE ETS REPLACED. IT OCCURRED FOR ME AT LOW SPEEDS AND IN LIGHT TRAFFIC ALLOWING ME TO GET OFF THE ROAD. I WAS ABLE TO RESTART THE ENGINE AFTER A SHORT TIME INTERVAL. IT COULD HAVE BEEN A MAJOR SAFETY HAZARD I... Read more
Incident date: Nov 12, 2004
MALFUNCTIONING OF THE ELECTRONIC THROTTLE SYSTEM (ETS) ON MY 1999 VOLVO V70 STATION WAGON CAUSED ME TO LOSE POWER OR STALL COMPLETELY WHILE DRIVING. IT HAPPENED SEVERAL TIMES PRIOR TO HAVING THE ETS REPLACED. IT OCCURRED FOR ME AT LOW SPEEDS AND IN LIGHT TRAFFIC ALLOWING ME TO GET OFF THE ROAD. I WAS ABLE TO RESTART THE ENGINE AFTER A SHORT TIME INTERVAL. IT COULD HAVE BEEN A MAJOR SAFETY HAZARD I... Read more
Incident date: Nov 12, 2004
MALFUNCTIONING OF THE ELECTRONIC THROTTLE SYSTEM (ETS) ON MY 1999 VOLVO V70 STATION WAGON CAUSED ME TO LOSE POWER OR STALL COMPLETELY WHILE DRIVING. IT HAPPENED SEVERAL TIMES PRIOR TO HAVING THE ETS REPLACED. IT OCCURRED FOR ME AT LOW SPEEDS AND IN LIGHT TRAFFIC ALLOWING ME TO GET OFF THE ROAD. I WAS ABLE TO RESTART THE ENGINE AFTER A SHORT TIME INTERVAL. IT COULD HAVE BEEN A MAJOR SAFETY HAZARD I... Read more
Incident date: Jul 28, 2005
DT: A 2000 VOLVO S80. THE ENGINE STALLS/DIED AT 5-7 MPH. THIS HAPPENED AT LEAST THREE TIMES. EACH TIME IT HAPPENED AT LOW SPEEDS. HAS OCCURRED JUST AFTER STARTING AND WHEN PULLING TO A STOP. WHEN TAKING VEHICLE TO THE DEALERSHIP THE FIRST TWO TIMES THEY DID NOT TELL HIM WHAT THEY DID TO THE VEHICLE. THE THIRD TIME THEY FIXED THE AIR MASS METER WHICH CONTROLLED THE AIR AND FUEL MIXTUR... Read more
Incident date: Jul 16, 2005
I WAS DRIVING ON THE INTERSTATE AT ROUGHLY 70 MPH IN MODERATE TRAFFIC WITH MY WIFE AND 2 YOUNG BOYS WHEN THE ACCELERATOR NO LONGER RESPONDED. THE VEHICLE WOULD SURGE WHEN I STEPPED ON THE GAS THEN "STALL". THE CHECK ENGINE LIGHT APPEARED WITH A MESSAGE "PERFORMANCE REDUCED". FORTUNATELY WE ROLLED OFF THE HIGHWAY OVER THE MEDIAN AND ONTO THE FRONTAGE ROAD AND INTO A PARKING LOT WHERE WE STOPPED... Read more
Incident date: Jul 14, 2005
CAR IS STALLING AND IDLING IRREGULARLY. *JB
Incident date: Nov 1, 2004
DT: THE VEHICLE LOST POWER, THE ENGINE LIGHTS CAME ON. HAD TO PULL OVER TO THE SIDE AND RESTART THE VEHICLE. TOOK VEHICLE TO THE DEALER, WHO REPLACED THE THROTTLE BODY. LOST POWER WHEN SHIFTING FROM THIRD TO FOURTH GEAR 80% OF THE TIME. THE STC LIGHT COMES ON AT THE SAME TIME WHEN LOSING POWER. THIS HAPPENED INTERMITTENTLY. CHECKED THE SENSORS AND LET THE DEALER KNOW IT WAS HAPPENING AGAI... Read more
Incident date: Nov 1, 2004
DT: THE VEHICLE LOST POWER, THE ENGINE LIGHTS CAME ON. HAD TO PULL OVER TO THE SIDE AND RESTART THE VEHICLE. TOOK VEHICLE TO THE DEALER, WHO REPLACED THE THROTTLE BODY. LOST POWER WHEN SHIFTING FROM THIRD TO FOURTH GEAR 80% OF THE TIME. THE STC LIGHT COMES ON AT THE SAME TIME WHEN LOSING POWER. THIS HAPPENED INTERMITTENTLY. CHECKED THE SENSORS AND LET THE DEALER KNOW IT WAS HAPPENING AGAI... Read more
Incident date: Jun 15, 2005
DT: CONSUMER OWNED A 2004 VOLVO S60. ON GOING SINCE APRIL OF 2005 ENGINE REBUILT DUE TO STALLING. VEHICLE STALLED IN TRAFFIC AND DID NOT ACCELERATE PROPERLY. ALSO, VEHICLE SLOWED DOWN AT ONCE FOR NO REASON. WHILE DRIVING AFTER THE ENGINE WAS REBUILT AND WAS MERGING ONTO I87 NORTH AND VEHICLE STALLED. CONSUMER PULLED OFF THE RAMP ONTO THE SHOULDER. THEN PAUSED FOR ABOUT FIVE MINUTES TO REGAI... Read more