Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 19, 2005
VOLVO S80... STALLS WHEN IDLING. I ALMOST GOT INTO AN ACCIDENT WHEN IT STALLED IN THE MIDDLE OF THE INTERSECTION. *NM
Incident date: Jul 22, 2003
LEADING UP TO THE INCIDENT MY CAR WOULD STALL OR LOSE POWER. WHILE DRIVING ON A VERY BUSY RTE 202 MY CAR LOST POWER IN THE LEFT HAND LANE. IT THE COMPLETELY DIED AND WOULD NOT START. I THEN HAD IT TOWED TO THE CLOSEST MECHANIC (FRANCIS AUTOMOTIVE IN WEST CHESTER, PA). IT WAS DIAGNOSED AS HAVING A BAD VEHICLE SPEED CONTROL WHICH COST IN EXCESS OF $1000 TO FIX. AFTER TALKING TO OTHER VOLVO OWNER... Read more
Incident date: Jul 30, 2005
I HAVE A 1993 VOLVO 850. IT HAS BEEN STALLING WHILE DRIVING AT HIGH SPEEDS, LOW SPEEDS, FOR OVER 10 YEARS. NO ONE HAS EVER FIXED THE PROBLEM. SINCE YOU ARE INVESTIGATING CURRENT VOLVO MODELS FOR THIS SAME PROBLEM, YOU SHOULD CONSIDER INVESTIGATING THE OLDER MODELS. *NM
Incident date: Apr 3, 2005
THE CAR COULD BE RUNNING JUST FINE AND ALL OF THE SUDDEN IT WOULD START LURCHING AND THE RPMS WOULD VARY BY AS MUCH AS 500 - 600 RPMS. WHEN YOU STOPPED THE CAR IT HAD TO BE PLACED IN NEUTRAL TO KEEP IT FROM STALLING-OUT. AFTER YOU GOT OFF TO THE SIDE OF THE ROAD AND SWITCHED THE CAR OFF AND RESTARTED IT, IT WOULD BE FINE FOR SHORT DISTANCES. I CHECKED AT AN AFTER MARKET REPAIR SHOP FOR VOLVO'S ... Read more
Incident date: Jul 30, 2005
AS OF JULY 29, 2005, MY 1996 VOLVO 960 STARTED LOSING SPEED AND THE ENGINE STALLS WITHOUT WARNING! THUS FAR, NO INJURIES HAVE BEEN SUSTAINED. THE CAR HAS BEEN TAKEN OFF THE ROAD. ON AUGUST 1, 2005, WBAL-TV REPORTED THE SAME PROBLEMS WITH 1999-2001 VOLVOS. MY CAR HAS ALWAYS BEEN MAINTAINED AND UP TO NOW HAS BEEN IN EXCELLENT WORKING CONDITION. PLEASE ADVISE. *NM
Incident date: May 12, 2005
LOSS OF POWER ON HIGHWAY CAR SLOWED TO 20 MPH ON HIGHWAY, REPLACED ETM MODULE ALSO HAPPENED IN JAN 2005 HAD ETM CLEANED AS PER SERVICE BULLETIN. *NM
Incident date: Feb 12, 2005
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65-70 MPH, MY 2001 VOLVO S80 T6 DISPLAYED A MESSAGE INDICATING "REDUCED POWER". I WAS ABLE TO STEER THE CAR, BUT PUSHING THE ACCELERATOR PEDAL HAD NO EFFECT. I WAS FORCED TO MANEUVER TO THE SHOULDER AND HAVE THE CAR TOWED TO MY LOCAL DEALER. THE CAR WOULD START AND CONTINUE TO RUN, BUT THE CAR WOULD NOT "GO". IT WAS AS IF THE ACCELERATOR PEDAL HAD BEEN... Read more
Incident date: Jun 18, 2005
I OWNED A 1991 VOLVO S60 SEDAN AND I UNDERSTAND YOU ARE INVESTIGATING THIS CAR. FROM TIME TO TIME AS I DROVE IT, IT WOULD UNEXPECTEDLY LOOSE SPEED AND POWER FOR A FEW SECONDS AND THEN RESUME. IT NEVER FULLY STALLED OUT. I HAD MENTIONED THIS AT A SERVICE TIME FOR THE CAR BUT NOTHING WRONG WAS UNCOVERED. RECENTLY MY DAUGHTER WAS DRIVING THE CAR ON INTERSTATE 5 SOUTH OF LA WHEN THE CAR ENGINE CEASED ... Read more
Incident date: Jun 4, 2005
SUDDEN LOSS OF POWER AND ENGINE STALL AT HIGHWAY SPEED. PULLED CAR OFF ROAD SAFELY. ENGINE RESTARTED. BROUGHT CAR TO VOLVO DEALER WHO COULD NOT IDENTIFY ANY PROBLEM. *NM
Incident date: Jul 22, 2005
AS WITH A NUMBER OF OTHER POSTINGS ON THIS SITE, I HAVE A 2000 VOLVO S80 T6 AND HAD A FAILURE OF THE THROTTLE BODY UNIT AT ABOUT 72,000 MILES ON THE CAR. I WAS TRAVELING ON THE INTERSTATE IN ATLANTA WHEN I GOT THE WARNING MESSAGE THAT PERFORMANCE HAD BEEN REDUCED. I CALLED THE VOLVO DEALER, THEY STATED TO TURN THE CAR OFF AND BACK ON AND THE PROBLEM MAY CORRECT ITSELF. (THEY DID SAY THAT I NEED... Read more
Incident date: Jul 28, 2005
I WAS TRAVELING ON I-65 FROM LOUISVILLE, KY TO CHICAGO, ILLINOIS AND ENCOUNTERED SUDDEN LOSS OF POWER AFTER DRIVING 205 MILES AT STEADY FREEWAY SPEEDS. THE CAR (VOLVO S60, 2003 MODEL) SUDDENLY LOST POWER AND SPEED FROM 70 MPH. I PULLED OVER TO THE SHOULDER AT A SPEED OF 40 MPH AND TURNED OFF THE ENGINE. I WAITED 10 MINUTES AND THEN STARTED THE ENGINE AND REENTERED THE HIGHWAY AND WAS ABLE TO AC... Read more
Incident date: Apr 8, 2005
VEHICLE QUIT RUNNING UNEXPECTEDLY. (1) NO WARNING. (2) ENGINE QUIT IN TRAFFIC. (3) CLEANED IDLE AIR CONTROL VALVE. *NM
Incident date: Jul 21, 2005
WE HAVE A 2000 VOLVO V70 STATION WAGON. WE HAVE EXPERIENCED STALLING IN TRAFFIC, ESPECIALLY FROM IDLE (MADE A LEFT TURN IN INTERSECTION AND ENGINE STALLED AND CUT OUT) AND OTHER STALLING AND IDLING PROBLEMS OVER LAST TWO - THREE YEARS. WE HAVE TAKEN IT TO OUR DEALERSHIP; THEY HAVE CLEANED OUT THE THROTTLE CONTROL MODULE TWICE AT APPROX. $200 PER TIME; A NEW UNIT COSTS $500; DEALERSHIP BLAMES PRO... Read more
VOLVO
S70
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Aug 2, 2005
Incident date: Jan 15, 2005
DT: THE VEHICLE WAS LOSING POWER, IT SHUTS DOWN. USUALLY IT WILL START BACK. CAN CUT ACROSS TRAFFIC, AND IT WILL JUST STALL. TOOK IT TO THE DEALER MANY TIMES, AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY PUT DIFFERENT PARTS ON IT TO NARROW DOWN THE PROBLEM. THERE IS NO POWER STEERING AFTER IT STALLS. BACK IN JANUARY THE TURBO WENT IT OUT AND THEY REPLACED IT. THE VEHICLE WAS STILL SKIPPING. TH... Read more
Incident date: Jan 15, 2005
DT: THE VEHICLE WAS LOSING POWER, IT SHUTS DOWN. USUALLY IT WILL START BACK. CAN CUT ACROSS TRAFFIC, AND IT WILL JUST STALL. TOOK IT TO THE DEALER MANY TIMES, AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY PUT DIFFERENT PARTS ON IT TO NARROW DOWN THE PROBLEM. THERE IS NO POWER STEERING AFTER IT STALLS. BACK IN JANUARY THE TURBO WENT IT OUT AND THEY REPLACED IT. THE VEHICLE WAS STILL SKIPPING. TH... Read more
Incident date: Feb 17, 2005
IN FEBRUARY OF THIS YEAR, AFTER TRAVELING 1000 MILES FROM CONNECTICUT TO FLORIDA WE STOPPED. WHEN WE STARTED AGAIN AS SOON AS WE PULLED OUT OF THE PARKING LOT THE ENGINE LOST POWER. WE WHERE ABLE TO GET THE CAR TO THE NEXT PARKING LOT AND CALL VOLVO SERVICE. THEY CAME AND TOWED THE CAR 80 MILES TO JACKSONVILLE FL. THEY HAD TO REPLACE THE THROTTLE POSITION SENSOR. *NM
Incident date: Apr 17, 2005
DT: CALLER STATED THAT THREE TIMES VEHICLE HADIED WHILE DR. IT HAS HAPPENED EACH TIME ABOUT 5 WEEKS APART. GOT IT STARTED AGAIN WHILE ITS WAS ROLLING. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK
VOLVO
C70 CONVERTIBLE
(2001) — ELECTRICAL SYSTEM
Aug 2, 2005
Incident date: Jul 25, 2005
MY VEHICLE IS A 2001 VOLVO C70. WE HAVE BEEN EXPERIENCING INTERMITTENT STALLING OF THE ENGINE WHILE DRIVING. THE VEHICLE DOES NOT TOTALLY LOSE POWER, IT LAST FOR A SECOND OR TWO. I AM REPORTING THIS BECAUSE I BECAME AWARE OF A GOVERNMENT INVESTIGATION OF A SIMILAR ISSUE. *NM
VOLVO
C70 CONVERTIBLE
(2001) — ENGINE AND ENGINE COOLING
Aug 2, 2005
Incident date: Jul 25, 2005
MY VEHICLE IS A 2001 VOLVO C70. WE HAVE BEEN EXPERIENCING INTERMITTENT STALLING OF THE ENGINE WHILE DRIVING. THE VEHICLE DOES NOT TOTALLY LOSE POWER, IT LAST FOR A SECOND OR TWO. I AM REPORTING THIS BECAUSE I BECAME AWARE OF A GOVERNMENT INVESTIGATION OF A SIMILAR ISSUE. *NM
Incident date: Nov 1, 2000
DT: THE VEHICLE CUT OFF. WHEN GETTING READY TO PARK THE VEHICLE LUNGED FORWARD. DID THE SAME THING WHEN SITTING AT A LIGHT IF LET TING UP FROM THE BRAKES. THE ENGINE REVVED. WHEN TURNING STEERING WHEEL TO MAKE A LEFT OR RIGHT HAND TURNS ITS WA SHARD TO GET IT TO GO BACK FORWARD. THIS STARTED BACK IN 2000 BUT IT BECAME WORSE. *AK
Incident date: Aug 10, 2000
INCIDENT: VOLVO S70 IMMOBILIZER CONTROLLER UNIT IS DEFECTIVE AND HAS HAD TO BE REPLACED SEVERAL TIMES BUT VOLVO NO LONGER WILL CONSIDER REPLACEMENT DUE TO MILEAGE ON THE CAR. MY PROBLEM IS THAT CAR SHOULD HAVE BEEN REPLACED FROM THE BEGINNING BECAUSE OF A DEFECTIVE PART THAT CAN'S SEEM TO STAY OPERABLE! *NM
Incident date: Jun 19, 2005
1999 VOLVO V70R AWD, 56958 MILES 1. NO NOTICEABLE EVENTS LEADING UP TO NEAR CRASH EXCEPT FOR WHEN USING CRUISE CONTROL VEHICLE HAD A TENDENCY TO NOT HOLD STEADY SPEED. IT SEEMED TO WANT TO HUNT ABOVE AND BELOW SET SPEED IN ORDER TO MAINTAIN SET SPEED. 2. STOPPED AT A STOP SIGN WAITING TO CROSS A BUSY HIGHWAY, STARTED TO PROCEED WHEN CLEAR AND VEHICLE HESITATED FOR 2 OR 4 SECONDS AND THEN RE... Read more
Incident date: Jul 24, 2005
DT: CONTACT STATDS 2003 VOLVO CUT OFF WHILEGOING 60 MPH. CAR COMPLETELY LOST POWER IN THE MIDDLE LANE. IT WAS TOWED ,AND THEY KEPT IT FOR 3 DAYS. CONSUMER PICKED IT UP ON 7-16-05. THE DEALER REPLACED THE BATTERY. NINE DAYS LATER ON 7-24-05 THE CAR COMPLETELY QUIT AGAIN. THEY CALLED HECONSUME R AT HOME AND TOLD HER THEY THOUGHT IT WAS A FUEL PRESSURE ISSUE. HER CAR HAS BEEN IN THE SHOP 2 TIM... Read more
Incident date: Jul 24, 2005
DT: CONTACT STATDS 2003 VOLVO CUT OFF WHILEGOING 60 MPH. CAR COMPLETELY LOST POWER IN THE MIDDLE LANE. IT WAS TOWED ,AND THEY KEPT IT FOR 3 DAYS. CONSUMER PICKED IT UP ON 7-16-05. THE DEALER REPLACED THE BATTERY. NINE DAYS LATER ON 7-24-05 THE CAR COMPLETELY QUIT AGAIN. THEY CALLED HECONSUME R AT HOME AND TOLD HER THEY THOUGHT IT WAS A FUEL PRESSURE ISSUE. HER CAR HAS BEEN IN THE SHOP 2 TIM... Read more
Incident date: Aug 1, 2005
VOLVO S60 2.4T 2001; STALLS WITHOUT WARNING WHEN ACCELERATING AT SPEEDS IN EXCESS OF 50 MILES AN HOUR, WARNING LIGHTS COME ON, CAR WILL RESTART AFTER A FEW MINUTES. HAS HAPPENED 3 TIMES IN 3 DAYS. IN THE SHOP TODAY FOR REPAIR. *NM
Incident date: May 6, 2005
THE VEHICLE WOULD HAVE SMALL CHANGES IN SPEED OVER THE COURSE OF SEVERAL MONTHS THE CAR BEGAN TO LOSE POWER AND THEN STALL AT SPEED BETWEEN 50-75 MPH. THE CAR RESTARTED BUT SPEED WAS INCONSISTENT EVEN WITH CRUISE CONTROL. DEALER WAS CONTACTED AND THEY ADVISED THAT IS WAS PROBABLY THE ELECTRONIC THROTTLE CONTROL MODULE, THIS WAS WITHOUT FURTHER INSPECTION OF THE VEHICLE. THE SERVICE WORK WAS DONE A... Read more
Incident date: Jul 19, 2005
2000 VOLVO V70 XC. PROCEEDING UP ON-RAMP AND ACCELERATING TO HIGHWAY SPEED. VEHICLE SUDDENLY STOPPED ACCELERATING AND ETS (ELECTRONIC THROTTLE SYSTEM) LIGHT CAME ON. VEHICLE CONTINUED AT APPROX 20 MPH BUT WOULD GO NO FASTER. I EXITED AT THE NEXT OFF-RAMP (ABOUT 1 MILE) PULLED INTO A LOT, SHUT THE VEHICLE DOWN AND THEN RESTARTED, IN ACCORDANCE WITH THE OWNERS MANUAL. THE ETS LIGHT CLEARED AND ... Read more
Incident date: Jun 22, 2005
I HAVE A 2001 VOLVO V70 T5. THE CAR SUDDENLY AND WITHOUT WARNING SIMPLY STOPPED RUNNING WHILE I WAS DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE. NO POWER STEERING, NOTHING. IT WAS SHOCKING. THE REPAIR SHOP SAID THAT IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED... FOR A LOT OF MONEY. HE ALSO SAID THAT THIS IS A VERY COMMON PROBLEM WITH THESE CARS, AND THAT THE PART INSTALLED BY THE FACTOR... Read more
Incident date: May 16, 2005
DT: 2001 VOLVO S80. THE CONSUMER STATED THAT THERE WAS AN INVESTIGATION ON HER VEHICLE. WHILE DRIVING 40 MPH CAR STALLED, THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS IN MAY AND THE MECHANIC SAID IT WAS A COMPUTER GLITZ. I HAD THE CAR TOWED INTO THE DEALER, AND THEY IT WAS THE ELECTRONIC THROTTLE MODULE. THIS WAS REPAIRED AT THE COST WAS $902.09. ICALLED THE DEALERSHIP AND T... Read more
Incident date: Feb 14, 2005
STALLING IN 2000 VOLVO V70. SUDDEN LOSS OF POWER AND POWER STEERING ASSIST. FAILURE CREATED DANGEROUS TRAFFIC OBSTRUCTION AS DISABLED VEHICLE BLOCKED ROADWAY. REPAIRING MECHANIC DIAGNOSED DEFECT IN ELECTRONIC THROTTLE BODY AND STATED THIS IS A WELL-KNOWN PRODUCT DEFECT IN THESE VEHICLES. *NM
Incident date: Jul 30, 2005
1996 VOLVO 850 MANUFACTURER'S SUPPLIED TIRE JACK IS INSUFFICIENT TO LIFT CAR, EXTREMELY DIFFICULT TO TURN CRANK AND IS DANGEROUS. JACK KEPT ON SLIPPING AND FINALLY COLLAPSED. MY KNUCKLES WERE SCRAPING CONCRETE AS I TRIED TO TURN THE SMALL CRANK. *NM
Incident date: Jul 27, 2005
ENGINE IS IDLING VERY LOW. HAS DIED ON MAJOR THOROUGHFARES 3 TIMES IN PAST 2 WEEKS. DID RESTART. TAKING IT IN IN 2 DAYS (EARLIEST APPOINTMENT WAS A WEEK FROM WHEN I CALLED THE DEALERSHIP). *NM
Incident date: Feb 7, 2005
I READ IN OUR LOCAL PAPER THAT THE NHTSA WAS INVESTIGATING THE LOSS OF SPEED AND STALLING OF THE ENGINE IN VOLVO WAGONS IN THE 2001 MODEL YEAR. I TOO HAVE HAD THE SAME ISSUE. THE VEHICLE WOULD LOOSE POWER AND SLOW TO VERY LOW SPEEDS AND OPERATE IMPROPERLY. THE REASON FOR THE PROBLEM WAS THE COMPUTER MODULE THAT REGULATES THE FUEL FLOWING TO THE ENGINE. I HAD TO HAVE IT REPLACED AT A COST OF O... Read more
Incident date: Apr 24, 2003
I WAS DRIVING ON GALLATIN RD IN TN , A BUSY 4 LANE BUSINESS DISTRICT, WHEN MY VOLVO C70 LOST POWER AND I WAS FORCED TO COAST INTO A CHURCH PARKING LOT - I HAVE A MANUAL TRANSMISSION. I DIDN'T THINK ANYTHING OF THE INCIDENT UNTIL I SAW A SIMILAR STORY REPORTED ON YAHOO NEWS. THEY REPLACED THE COMPUTER UNDER WARRANTY AND IT IS WORKING FINE NOW (2 YRS LATER), BUT HAD THIS BEEN A BUSY HIGHWAY, I WOU... Read more
Incident date: Sep 15, 2004
FAILED THROTTLE MODULE. *NM
Incident date: Jul 29, 2005
1998 VOLVO S70 T5-VEHICLE INTERMITTENTLY, WITHOUT PRIOR INDICATION WILL CEASE TO OPERATE WHILE TRAVELING. ENGINE LIGHT WILL COME ON AND ENGINE WILL HESITATE AND THEN SHUT DOWN. OCCURS GENERALLY 2 OR 3 TIMES IN A DAY OR TWO AND THEN MAYBE NOT AGAIN FOR A MONTH OR SO. THREE DIFFERENT VOLVO REPAIR SHOPS HAVE BEEN INEFFECTIVE IN DIAGNOSING...FAILURE HAS OCCURRED ON HIGH SPEED ARTERIAL ROADS AS WELL AS... Read more
VOLVO
C70 CONVERTIBLE
(2001) — VEHICLE SPEED CONTROL
Aug 2, 2005
Incident date: Mar 5, 2002
DT: THE CONSUMER STATED THAT 2001 VOLVO WAS HAVING A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL MODULE. THE VEHICLE WAS STALLING WHILE DRIVING AT A SLOW SPEED, AND THAT WAS HAPPENING MORE FREQUENTLY IN THE MORNINGS. CONSUMER SUGGESTED THAT WHEN THE ENGINE WAS COLD IN THE MORNINGS AND UPON STARTING THE CAR IT STALLED BEFORE CONSUMER COULD GET IT INTO REVERSE. THIS HAS BEEN A PROBLEM SINCE... Read more
VOLVO
C70 CONVERTIBLE
(2001) — ENGINE AND ENGINE COOLING:ENGINE
Aug 2, 2005
Incident date: Mar 14, 2005
DT: 2001 VOLVO C70 CVA. THE CAR WAS BOUGHT AS PRE OWNED IN MAY 2004. THE CHECK ENGINE LIGHT CAME ON MANY TIMES. DEALER COULD NOT FIX THIS PROBLEM AT THE TIME. WHILE DRIVING THE ENGINE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND THEY FIXED THE PROBLEM WITH A NEW ENGINE. *AK *JB
Incident date: Jul 27, 2005
I OWN A 2000 VOLVO CROSS COUNTRY XC 70 THAT HAS EXPERIENCED STALLING AND LOSS OF POWER ON SEVERAL OCCASIONS. I CONTACTED THE DEALER I PURCHASED THE CAR FROM AND THEY INFORMED ME THAT IT WAS A COMMON PROBLEM WITH VOLVO'S BETWEEN THE MILEAGE OF 35,000 AND 45,000 MILES. THEY ALSO INFORMED ME THAT THE REPAIR WAS NOT COVERED UNDER ANY RECALLS OR EXTENDED WARRANTY. A SEARCH OF COMPLAINTS ON THIS TYPE OF... Read more
Incident date: Dec 2, 2004
ON A TRIP ALONE TO VIRGINIA FROM LOUISVILLE KY WHEN CAR SLOWED DOWN AND THE CHECK ENGINE LIGHT CAME ON. I WAS IN A DESOLATE PART OF THE MOUNTAINS IN W.VA WHEN THIS OCCURRED. I IMMEDIATELY CALLED THE DEALER IN LOUISVILLE, KY WHERE I HAD PURCHASED THE VEHICLE AND AFTER EXPLAINING THE SITUATION THEY TOLD ME TO NOT PULL OVER OR STOP BUT TO KEEP GOING,I COULD NOT GET THE CAR TO GO OVER ABOUT 45 MPH, A... Read more
Incident date: Apr 15, 2004
(1) DRIVING ON INTERSTATE AT MAXIMUM LEGAL SPEED FOR SEVERAL HOURS. (2) ENGINE ABRUPTLY STOPS WITHOUT WARNING RESULTING IN LOSS OF POWER STEERING AND BRAKES. ATTEMPTS TO RESTART ENGINE WHILE MOVING NOT SUCCESSFUL. NEGOTIATE THROUGH TRAFFIC TO SHOULDER OF ROAD, NARROWLY AVOIDING ACCIDENT. (3) VEHICLE SAT ON SIDE OF ROAD FOR APPROXIMATELY FIVE MINUTES AND THEN RESTARTED WITHOUT ANY PROBLEMS. WE... Read more
Incident date: Jul 12, 2005
MY WIFE WAS DRIVING ON A BUSY 4 LANE HIGHWAY WHEN THE CAR STALLED WHILE IN MOTION. SHE WAS UNABLE TO RESTART IT WHEN IT WAS IN NEUTRAL. SHE CAME VERY CLOSE TO AN ACCIDENT AS IT WAS A VERY BUSY STREET. HAD THE CAR TOWED TO VOLVO OF FIFE AND THEY COULD FIND NOTHING WRONG WITH IT. SAID NOTHING REGISTERED ON THE COMPUTER. I TOLD THEM THIS HAD HAPPENED TO ME ONCE AND SEEMED LIKE A VAPOR LOCK. I W... Read more
Incident date: Mar 5, 2004
DT: WHILE DRIVING CONSUMER NOTICED EVERY TIME TOOK FOOT OFF THE GAS PEDAL AND CAR STALLED. THE CAR WOULD SHUT DOWN COMPLETELY SOMETIMES. THERE WAS STILL ELECTRICAL POWER IN THE CAR. THERE WAS NO POWER STEERING OR POWER BRAKES WHEN IT STALLED. THE CAR WOULD START BACK UP RIGHT AWAY. THE CHECK ENGINE LIGHT ILLUMINATED. THERE WAS A CODE SHOWING WHEN THE CAR STARTED. THE CAR WAS TAKEN TO THE DEALERS... Read more
Incident date: Jul 31, 2005
DT : WHEN ATTEMPTING TO ACCELERATE THE TACHOMETER WILL JUMP UP AND DROP DOWN, IT LOOSES POWER WHEN TRYING TO INCREASE SPEED. THIS STARTED ON JULY 31, 2005. TOOK VEHICLE TO A VOLVO MECHANIC ,AND COULD NOT PINPOINT THE PROBLEM. HOWEVER, THOUGHT IT HAD SOMETHING TO DO WITH THE AIR INTAKES. *AK THE ELECTRONIC THROTTLE MODULE WAS REPLACED. THE CONSUMER ALSO HAS TROUBLE ACCELERATING ONTO THE H... Read more
Incident date: Jul 31, 2005
DT : WHEN ATTEMPTING TO ACCELERATE THE TACHOMETER WILL JUMP UP AND DROP DOWN, IT LOOSES POWER WHEN TRYING TO INCREASE SPEED. THIS STARTED ON JULY 31, 2005. TOOK VEHICLE TO A VOLVO MECHANIC ,AND COULD NOT PINPOINT THE PROBLEM. HOWEVER, THOUGHT IT HAD SOMETHING TO DO WITH THE AIR INTAKES. *AK THE ELECTRONIC THROTTLE MODULE WAS REPLACED. THE CONSUMER ALSO HAS TROUBLE ACCELERATING ONTO THE H... Read more
Incident date: Jul 9, 2005
(1) VEHICLE IS 2001 VOLVO V70 XC CROSS COUNTRY. THIS VEHICLE USES AN ELECTRONIC THROTTLE MODULE (ETM) MANUFACTURED FOR VOLVO BY MAGNETI MARELLI. THE ETM REPLACES A TRADITIONAL THROTTLE CABLE AND CONTROLS ENGINE SPEED WHEN PUSHING ON THE GAS PEDAL. (2) ON JULY 9, 2005, THE ELECTRONIC THROTTLE MODULE IN MY 2001 VOLVO FAILED AS I WAS ENTERING A HIGHWAY FROM A COMPLETE STOP AT AN INTERSECTING ST... Read more
Incident date: Sep 15, 2004
DT: BEGINNING LAST YEAR, WHILE DRIVING IN THE NEIGHBORHOOD RPMS WOULD GO WAY UP AND FALL BACK DOWN OVER AND OVER FOR ABOUT 5 MINUTES. THEN ,THE ENGINE CUT OFF. THE VEHICLE STARTED RIGHT BACK UP. THEN, RIGHT AWAY THE PROBLEM WOULD OCCUR AGAIN. THE CAR WAS TAKEN TO THE DEALERSHIP. THE AIR INTAKE VALVE WAS REPLACED. THE PROBLEM STOPPED FOR A WHILE. THEN, THE EXACT PROBLEM HAPPENED AGAIN ON JUNE 15 20... Read more
Incident date: Jul 16, 2005
DT: 2005 VOLVO SAA. THE CONSUMER STATED THAT IS==WAS A GLARE IN THE WINDSHIELD. THE DASHBOARD ITSELF WAS A TWO TONE COLOR BLACK AND TAN. THE BLACK PIECE WAS RIGHT ABOVE THE STEERING COLUMN, AND THE REST OF THE DASH WAS TAN . THEREFORE CAN SEE A CREASE IN THE GLARE OF THE WINDSHIELD. DEALERSHIP SAID EITHER PAINT THE BLACK PART OF THE DASHBOARD TAN OR PUT DASHBOARD COVER ON AT MY EXPENSE.... Read more
Incident date: Apr 22, 2004
WARNING LIGHT, ENGINE RAN ROUGH, STALLED SINCE APRIL 2004 UNTIL JANUARY 2005, AND DEALER REPEATEDLY RAN TESTS AND CHARGED ME HUNDREDS OF DOLLARS FOR TESTS AND REPLACING PARTS THAT DID NOT FIX THE PROBLEM UNTIL JANUARY 2005. *NM
Incident date: Jun 6, 2005
I AM WRITING AFTER SEEING A NEWS ARTICLE ON COMPLAINTS AGAINST VOLVO. I OWNED A 1999 XC V70 (WHICH I JUST TRADED) [XXX] TWICE SIMPLY LOST POWER WHILE DRIVING, AND WOULD NOT ALLOW ME TO GET THE CAR TO GO FASTER THAN 10 MILES PER HOUR. THE FIRST FAILURE OCCURRED SOMETIME IN 2003, WAS REPAIRED, AND THEN FAILED AGAIN IN JUNE OF 2005. AFTER SPENDING AROUND $1,000 TO FIX THE PROBLEM I TRADED THE CAR IN.... Read more