Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Aug 13, 2005
ON AUG. 13, 2005, MY WIFE WAS DRIVING ON A PUBLIC ROAD IN SAN FRANCISCO APPROX. 35 MPH WHEN HER 1999 VOLVO V70 (APPROX. 72,500 MILES ON THE ODOMETER) STALLED. I CALLED PUTNAM VOLVO IN BURLINGAME THE FOLLOWING TUESDAY, AND MADE A SERVICE APPOINTMENT FOR THURSDAY, AUG. 18. THAT THURSDAY MORNING, WHEN I STARTED THE CAR, IT BEGAN TO IDLE ROUGHLY, SURGING FROM APPROX. 800 RPM TO 1500 RPM REPEATEDLY. I ... Read more
Incident date: May 5, 2003
THE 2000 VOLVO V70 WHICH I PURCHASED BRAND NEW BEGAN STALLING EVERY TIME I STARTED TO SLOW DOWN AFTER 3 YEARS OF OWNING IT. STARTING FEBRUARY 2003 THE VEHICLE WOULD COMPLETELY STALL OR STRUGGLE TO STAY RUNNING. I REPORTED THE PROBLEM TO ONE OF THE "AUTHOURIZED" VOLVO DEALERS AND SCHEDULED SERVICE ON 02/05/03. AFTER DIAGNOSING THE CAR, THE SERVICE CENTER TOLD ME THERE WAS NOTHING WRONG WIT... Read more
Incident date: Aug 12, 2005
WHILE DRIVING AT 65 WITH CRUISE CONTROL ON, THE ETS LIGHT CAME ON AND THE CRUISE CONTROL TURNED OFF CAUSING THE CAR TO DECELERATE SUDDENLY. THIS IS A SAFETY ISSUE AS IT CAN LEAD TO A COLLISION FROM THE REAR. THE CAR WAS STILL DRIVABLE WITH MANUAL CONTROL OF THE ACCELERATOR, BUT EXPERIENCED INTERMITTENT STUTTERING WHILE BEING DRIVEN AT HIGHWAY SPEED. DIAGNOSTIC BY THE DEALER REVEALED THAT THE ELEC... Read more
Incident date: Aug 9, 2005
EVER SINCE PURCHASING OUR VOLVO, THERE HAS BEEN POWER REDUCTION AND SURGES OF WHICH I'VE BROUGHT UP TO THE DEALERSHIP WHERE PURCHASED. MY HUSBAND HAS ASKED WHAT MAY CAUSE THIS SORT OF THING BECAUSE WE DIDN'T WANT IT TO BE THE TRANSMISSION. WE WERE TOLD IT WAS PART OF THE WAY A VOLVO WORKS. THE INCIDENT THAT LED TO IT HAVING TO BE REPAIRED WAS WHEN WE RETURNED FROM AN HOUR AND HALF DRIVE AND PUL... Read more
Incident date: Jul 27, 2005
RECENTLY, THE MESSAGE CENTER IN MY VEHICLE INDICATED THAT THE EMISSIONS SYSTEMS EXPERIENCED A FAILURE. I TOOK THE CAR IN AND THE DEALER SAID THAT THE ETM NEEDED TO BE REPLACED. I OWN 2001 VOLVO V70 T5 WAGON. *JB
Incident date: Oct 15, 2004
I HAVE A 2001 VOLVO S60 T5. IN OCTOBER 2004 I WAS DRIVING DOWN THE STREET WHEN I HAD A SUDDEN LOSS OF POWER AND THE VEHICLE WENT FROM GOING 45 MPH TO 5 MPH, I WAS ABLE TO PULL OVER AND SHUT OFF THE VEHICLE. I WAITED A FEE MINUTES AND STARTED THE VEHICLE WITHOUT ANY PROBLEMS AND WAS ABLE TO DRIVE HOME. THIS HAPPENED A SECOND TIME THE NEXT DAY AND I CALLED VOLVO AND THEY TOLD ME TO BRING THE CAR ... Read more
Incident date: Aug 17, 2005
ETS DASHBOARD LIGHT ON 2000 VOLVO V70 XC CAME ON WHILE DRIVING APPROX. 35 MPH. CAR IMMEDIATELY HESITATED AND SLOWED TO A SPEED OF APPROX. 15 MPH, THEN CAME TO A TRAFFIC LIGHT AND ENGINE SHUT DOWN. AFTER SEVERAL ATTEMPTS TO RESTART ENGINE, IT DID START AND ARRIVED AT DESTINATION WHICH WAS CAR REPAIR SHOP. TRAFFIC BEHIND VEHICLE WAS STOPPED WHILE ATTEMPTS MADE TO RESTART CAR, AMID MUCH HONKING OF H... Read more
Incident date: Aug 17, 2005
ETS DASHBOARD LIGHT ON 2000 VOLVO V70 XC CAME ON WHILE DRIVING APPROX. 35 MPH. CAR IMMEDIATELY HESITATED AND SLOWED TO A SPEED OF APPROX. 15 MPH, THEN CAME TO A TRAFFIC LIGHT AND ENGINE SHUT DOWN. AFTER SEVERAL ATTEMPTS TO RESTART ENGINE, IT DID START AND ARRIVED AT DESTINATION WHICH WAS CAR REPAIR SHOP. TRAFFIC BEHIND VEHICLE WAS STOPPED WHILE ATTEMPTS MADE TO RESTART CAR, AMID MUCH HONKING OF H... Read more
Incident date: Aug 13, 2005
1. EVENTS LEADING TO FAILURE.... ABOUT 3 WEEK PRIOR, EXPERIENCED HESITATION (ALMOST STALLING) WHEN SLOWING FROM HIGHWAY SPEEDS TO LOWER AND STOPPING SPEEDS. *NM 2. FAILURE.... FINALLY, IT HAPPENED. (I HAD JUST READ AN ARTICLE ABOUT THIS IN THE PAPER!) IT STALLING WHEN SLOWING DOWN AND WOULDN'T RESTART UNTIL SOME 2 HOURS LATER. LUCKILY IT WAS DAYTIME AND IN A GOOD NEIGHBORHOOD. 3. WHAT WAS... Read more
Incident date: Aug 6, 2005
WHILE DRIVING MY 2001 VOLVO V70 XC, THE CAR STOPPED RUNNING AND DISPLAYED THE MESSAGE - REDUCED PERFORMANCE MODE. I GOT THE CAR TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. WHEN I RESTARTED IT RAN OK AGAIN. I TOOK IT TO MY VOLVO CERTIFIED REPAIR SHOP AND THEY FOUND IN THE RECORDED FAULT CODES A BAD ELECTRONIC THROTTLE BODY CONTROL UNIT (ETC). THEY TEST DROVE THE CAR AND IT STOPPED TWICE ON... Read more
Incident date: Aug 14, 2005
WHILE DRIVING AT HIGHWAY SPEED 65-70 MPH CAR SUDDENLY JUMPED FORWARD THEN SLOWED AND STALLED WHILE DRIVING ON HWY. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT A PROBLEM. AFTER A FEW MINUTES THE CAR RESTARTED AND WOULD DRIVE BUT WAS SURGING JUST LIKE BEFORE IT STALLED. I QUICKLY DROVE THE CAR HOME AND PARKED. THE PROBLEM HAS NOT YET BEEN CORRECTED BUT WAS QUOTED $1000 TO REPLAC... Read more
Incident date: Oct 1, 2004
DT: VEHICLE STALLED/DIED, AND LOST POWER WHILE DRIVING 25 MPH DUE TO THROTTLE BODY FAILURE. *AK THE CONSUMER STATED DUE TO THE CURRENT PROBLEM, THE OXYGEN SENSOR IS DAMAGED. *JB
Incident date: Mar 22, 2005
DT: THE CONSUMER STATED ON 2001 VOLVO S80 THE STEERING WHEEL LOCKED WHILE DRIVING 5 MPH. THIS LASTED FOR ABOUT 3-4 SECONDS AND THEN THE STEERING RESUMED BACK TO NORMAL. THE CONSUMER WAS TURNING THE WHEEL SO HARD THAT IT BROKE THE TURN SIGNAL. THE CONSUMER TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THAT THEY HAD NEVER HEARD OF THIS. THE DEALER CONSTACTED THE MANUFACTURER. THE MANUFACTURER D... Read more
Incident date: May 1, 2005
HUB CAPS RUB ON TIRE VALVE STEMS, CAUSING VALVE STEM FAILURE AND TIRE FAILURE. VALVE STEMS REPLACED. HUB CAPS REMOVED. *JB
Incident date: Feb 10, 2004
ENGINE FAILED ON 2001 VOLVO V70 XC ON TRIP TO NORTH CAROLINA. SUBSEQUENTLY, IT RESTARTED, OPERATING UNDER "REDUCED POWER". I BROUGHT THE CAR TO A VOLVO DEALER IN MYRTLE BEACH WHO DIAGNOSED THE PROBLEM AS A THROTTLE MODULE FAILURE AND REPAIRED IT AT A COST OF $656.00. THE CAR HAD 61,685 MILES (BEYOND THE 50,000 MILE WARRANTY) AND WAS PURCHASED ON 9/9/2000. IT IS MY UNDERSTANDING THAT THERE HAVE... Read more
Incident date: Aug 8, 2005
CAR DISPLAYED MESSAGE REDUCED PERFORMANCE MODE. CAR RUNS AT 2 MPH. THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEED!*JB
Incident date: Jun 20, 2005
THE FOLLOWING NARRATIVE IS SUBMITTED AS INFORMATION REGARDING THE NHTSA PRELIMINARY EVALUATION ON JULY 26, 2005 TO INVESTIGATE A VARIETY OF CONCERNS RESULTING FROM THE FAILURE OR REDUCED PERFORMANCE OF THE ELECTRONIC THROTTLE MODULE IN 1999-2001 VOLVO PASSENGER CARS. IN ADDITION TOO THE HIGH FAILURE RATE OF THE ETM, THE AIR MASS METER FAILURE RATE IN MY OPINION IS JUST AS HIGH AND AS COSTLY. IT... Read more
Incident date: Aug 17, 2005
THROTTLE BODY FAILURE ON MY 200V70XC. THE UNIT HAS BEEN REPLACED TWICE.#1@77000MILES, #2@115000. THIS IS VERY SERIOUS. I DRIVE A BUSY HIGHWAY TO AND FROM WORK. THE FALIURE OCCURENCES ON SOME OCCASSIONS HAVE BEEN FRIGHTENING IN AN EFFORT TO GET OUT OF ONCOMING CARS WAYS. I HAVE BEEN COMMUTING WITH MY 22 MONTH OLD FOR HIS ENTIRE LIFE. AFFORDABILITY AND TIMING AFFECTS THE OPPORTUNTY WHEN THE TIME ARI... Read more
Incident date: Aug 17, 2005
DT: THE CONSUMER HAS A 2004 VOLVO 670 TRACTOR. WAS HAVING A PROBLEM WITH THE AIR ROD THAT HELD UP AIR BAGS FOR THE AIR BAG SYSTEM, SUSPENSION, THE ROD SLIPPED AND FELL, CAUSING THE AIRBAGS DROP. WHEN THE AIRBAGS DROPPED WITH A TRAILER ON THE TRUCK IT CAUSED ALL THE WEIGHT OF THE TRAILER TO BE CONCENTRATED ON THE REAR OF THE TRUCK DUE TO THE AIRBAGS DROPPING AND LETTING THE REAR OF TRUCK LOWER. ... Read more
VOLVO
C70 CONVERTIBLE
(2001) — VEHICLE SPEED CONTROL
Aug 17, 2005
Incident date: Aug 16, 2005
NHTSA #PE05041. I OWN A VOLVO C70 WITH THE 2.3L HPT. ON TUESDAY, AUGUST 16TH WHILE DRIVING, THE CHECK ENGINE LIGHT ILUMINATED. I THEN, AFTER MAKING A STOP WAS GOING TO PROCEED TO THE DEALER TO HAVE THE CODE CHECKED. ON MY WAY THERE I WENT TO PULL OUT INTO TRAFFIC FROM A SIDE LOT AND WHEN I PRESSED DOWN THE ACCELERATOR VIRTUALLY NOTHING HAPPENED. THE CAR ALMOST STALLED PULLING INTO FAST MOVING... Read more
Incident date: Jul 28, 2005
THE ELECTRONIC THROTTLE SYSTEM MODULE (ETS) HAD REPLACED. I HAD NOTICED THE ETS LIGHT CAE ON AND THEN GO OFF SHORTLY AFTERWARD ABOUT 3 TIMES IN TWO WEEKS. THE CAR LACKED THE NORMAL POWER. THE TACHOMETER NEEDLE WOULD SWING BACK AND FORTH AS I COULD FEEL A REVVING IN THE GAS PEDAL. I UNDERSTAND THAT HAD I NOT REPAIRED THE CAR, THE CAR COULD HAVE LOST POWER COMPLETELY UNEXPECTEDLY.*AK
Incident date: Aug 15, 2001
2001 VOLVO V70 ETM FAILURE. "PERFORMANCE REDUCED" WARNING MESSAGE ON DASH, CAUSING LOSS OF POWER AND SEVERE SURGING/BUCKING..VERY SCARY AND UNSAFE, RELUCTANT TO DRIVE CAR IN THIS COND. *NM
Incident date: Feb 14, 2003
DT:THE CONTACT OWNS A VOLVO S80 VEHICLE. IT INTERMITTENTLY STALLED/ DIED, AND LOST POWER. THE ELECTRONIC THROTTLE MODULE FAILED AND WAS CLEANED THREE TIMES. *AK THE LINE SEAL AND GASKET WERE REPLACED DUE TO AN OIL LEAK. THE TOP ENGINE TORQUE ARM WAS CRACKED. *JB
Incident date: Feb 14, 2003
DT:THE CONTACT OWNS A VOLVO S80 VEHICLE. IT INTERMITTENTLY STALLED/ DIED, AND LOST POWER. THE ELECTRONIC THROTTLE MODULE FAILED AND WAS CLEANED THREE TIMES. *AK THE LINE SEAL AND GASKET WERE REPLACED DUE TO AN OIL LEAK. THE TOP ENGINE TORQUE ARM WAS CRACKED. *JB
Incident date: May 31, 2005
THE VEHICLE IS A 2000 VOLVO AWD CROSS COUNTRY. THE CAR WHILE AT HIGHWAY SPEED DECELERATED ABRUPTLY AND NEARLY CAUSED A REAR END IMPACT ON THE BACK OF MY CAR. THIS ALSO HAPPENED EARLIER ON A VACATION TRIP IN MAY 2005. I WAS TOLD BY A FRIEND AND THE DEALERSHIP THAT SOLD US THE CAR TO US (NEW) THAT THERE WAS A CLASS ACTION SUIT FOR THE REASONS CAUSING OUR PROBLEM REGARDING THE ATC COMPUTER /THROTTLE ... Read more
Incident date: Jul 3, 2003
PRIOR TO THE FAILURE, THE IDLE OF THE CAR WOULD SURGE UP AND DOWN AT AN IDLE BETWEEN 500-1500 RPM'S. TRYING TO PARK THE CAR THE CAR WOULD JUMP FORWARD AT EACH SURGE. A COUPLE OF TIMES AS MY WIFE WAS DRIVING THE CAR DIED ON HER, ONE TIME AROUND A CORNER AND SHE COULD HARDLY STEER. THE CAR WOULD ONLY SURGE IF THE FOOT WAS OFF THE THROTTLE, THEREFORE IT WOULD STALL AS YOU TRIED TO CORNER OR WENT TO H... Read more
Incident date: Jul 10, 2004
MY CAR WOULD STALL IN TRAFFIC, STALL WHILE IDLING AT STOP LIGHTS, VARIOUS THINGS WERE REPLACED IN THE LAST YEAR, INCLUDING THE SPEED SENSOR, AND IT STILL IS DOING IT. IT LOSES POWER AT TIMES WHILE MAINTAINING 60 MPH, SHIMMIES AND SHAKES AT IDLE WHEN STOPPED IN TRAFFIC, IT SOMETIMES "HICCIPS", APPEARS TO STOP THEN ACCELERATES AGAIN WHILE DRIVING ON THE HIGHWAY. *NM
Incident date: Jul 10, 2004
MY CAR WOULD STALL IN TRAFFIC, STALL WHILE IDLING AT STOP LIGHTS, VARIOUS THINGS WERE REPLACED IN THE LAST YEAR, INCLUDING THE SPEED SENSOR, AND IT STILL IS DOING IT. IT LOSES POWER AT TIMES WHILE MAINTAINING 60 MPH, SHIMMIES AND SHAKES AT IDLE WHEN STOPPED IN TRAFFIC, IT SOMETIMES "HICCIPS", APPEARS TO STOP THEN ACCELERATES AGAIN WHILE DRIVING ON THE HIGHWAY. *NM
Incident date: Aug 16, 2005
CHECK ENGINE LIGHT CAME ON FIRST WEEK OF AUGUST '05. HAD OBD II CODE READ, FAILURE LOW IDLE. TOOK CAR TO VOLVO DEALERSHIP, DIAGNOSTIC TROUBLE CODE ECM-620 IDLE FAULT, ELECTRONIC THROTTLE MODULE IS FAILING. I HAD THE ETM REPLACED. IT APPEARS FROM WHAT I HAVE READ THAT AN EXCESSIVE NUMBER OF ETM'S HAVE FAILED ON VOLVOS 1999-2001 MODEL YEARS AND ARE CURRENTLY UNDER INVESTIGATION BY THE NHTSA. I ... Read more
Incident date: May 1, 2005
DT:VEHICKE STALLED/DIED, AND LOST POWER DUE TO THROTTLE BODY FAILURE. *AK
Incident date: Oct 10, 2004
I OWNED A VOLVO S70 2000 MODEL WITH A VARIETY OF MAINTENANCE ISSUES RELATED TO STALLING AND SURGING. I HAD TO PAY FOR A NEW THROTTLE MODULE, AIR MASS SENSOR AND THROTTLE CLEANING. I BELIEVE THIS COST OVER $1000 ON PARTS THAT SHOULD HAVE BEEN DESIGNED TO LAST FAR LONGER THAN THEY DID. YOU CAN FIND MORE INFO ON THIS PROBLEM AT HTTP://WWW.VOLVO-FORUMS.COM/LOFIVERSION/INDEX.PHP/T1877.HTML. *JB
Incident date: Jun 6, 1999
COMPLAINT: PASSENGER-SIDE FRONT ELECTRIC WINDOW SWITCH INOPERABLE. RESOLUTION: DEALER REMOVED & REPLACED RIGHT FRONT WINDOW SWITCH. THIS IS THE 1ST OF 2 ELECTRIC WINDOW SWITCH FAILURES. I WILL ALSO BE REPORTING THE LATER 2ND FAILURE ON NHTSA'S WEBSITE AS WELL, AS A SEPARATE INCIDENT. *JB
Incident date: Aug 16, 2005
COMPLAINT: NONE OF THE ELECTRIC WINDOW SWITCHES (ALL 4 DOORS) OPERATE; SIDE-VIEW MIRRORS ELECTRIC SWITCH INOPERABLE. RESOLUTION: FAULT TRACED TO INTERNAL FAULT IN WINDOW SWITCH PACK MASTER CONTROL. DEALER REMOVED & REPLACED. THIS IS THE 2ND TIME THIS VEHICLE HAS HAD A PROBLEM WITH INOPERABLE ELECTRIC WINDOW SWITCHES. THE 1ST TIME HAS ALSO BEEN REPORTED TO NHTSA'S WEBSITE (ODI #10133081).*JB
Incident date: Aug 16, 2005
CAR HESITATES AND/OR STALLS ON ACCELERATION FOR PAST 20,000 MILES. INITIAL DIAGNOSIS FROM VOLVO DEALER SHOWED "NO FAULT CODES STORED, UNABLE TO DIAGNOSE." FINALLY, TODAY I STALLED WHILE MAKING A TURN AND ALMOST GOT BROADSIDED. JUST AFTER THAT AN ETS LIGHT CAME ON. I CALLED THE DEALER AND WAS TOLD "IT WILL COST UP TO $1000 TO REPLACE THE PART." THIS IS A MAJOR SAFETY HAZARD AND TO THINK THAT V... Read more
Incident date: May 3, 2005
ON OR ABOUT MAY 3RD, 2005, MY WIFE WAS DRIVING OUR 2001 VOLVO T6 WHEN SHE SUDDENLY LOST ENGINE PERFORMANCE. SHE WAS TRAVELING ALONG A BUSY INTERSTATE AND SHE MANAGED TO GET THE CAR INTO THE EMERGENCY LANE WHILE HOLDING UP TRAFFIC BEHIND HER. THE FOLLOWING MSG APPEARED ON THE DASH, "ENGINE PERFORMANCE REDUCED". WHEN SHE GOT THE CAR TO THE SIDE OF THE ROAD, SHE TURNED THE CAR OFF AND CALLED ME TO... Read more
Incident date: May 3, 2005
ON OR ABOUT MAY 3RD, 2005, MY WIFE WAS DRIVING OUR 2001 VOLVO T6 WHEN SHE SUDDENLY LOST ENGINE PERFORMANCE. SHE WAS TRAVELING ALONG A BUSY INTERSTATE AND SHE MANAGED TO GET THE CAR INTO THE EMERGENCY LANE WHILE HOLDING UP TRAFFIC BEHIND HER. THE FOLLOWING MSG APPEARED ON THE DASH, "ENGINE PERFORMANCE REDUCED". WHEN SHE GOT THE CAR TO THE SIDE OF THE ROAD, SHE TURNED THE CAR OFF AND CALLED ME TO... Read more
Incident date: Aug 1, 2005
1. ETS (ELECTRONIC THROTTLE CONTROL SYSTEM) WARNING LIGHT CAME ON WHILE DRIVING. THIS CAN AFFECT DRIVABILITY OF A VEHICLE. 2. THROTTLE BODY FOR VOLVO 2001 C70 HAD TO BE REPLACED AT A COST OF $1075. 3. THIS IS WIDE SPREAD PROBLEM WITH VOLVO CARS MADE FROM 1999 TO 2001 AFFECTING MODELS S70, V70, C70, S80 AND S60, BUT VOLVO REFUSES TO COMPENSATE FOR THE COST OF REPAIRS OR ISSUE A RECALL. *JB
Incident date: Jul 16, 2005
IT HAS BEEN 4 TIMES ALREADY (SINCE AUGUST 2002) THAT MY CAR'S ENGINE HAS STALLED WHILE DRIVING. IN ALL INSTANCES THE ENGINE STARTS BACK UP AGAIN. I NOTICE RIGHT AWAY BECAUSE I LOOSE THE POWER STEERING. FIRST TIME [AUGUST 2, 2002]: THE FIRST DAY I BOUGHT THE CAR (BRAND NEW) I WAS AT A RED LIGHT AND THE CAR TURNED OFF. SECOND TIME: THIS WAS LIKE SEVERAL MONTHS AFTER. I WAS DRIVING ON THE HIG... Read more
Incident date: Oct 26, 2004
DT: THE VEHICLE STALLED/DIED, AND LOST POWER DUE TO THROTTLE BODY FAILURE. THE CONSUMER WAS INVOLVED IN SEVERAL NEAR MISSES. *AK *NM
Incident date: Aug 19, 2004
DT: VEHICLE STALLED/DIED, AND LOST POWER DUE TO THROTTLE BODY FAILURE. *AK WHILE DRIVING THE CONSUMER NOTICED THAT THE VEHICLE WAS NOT HOLDING AT A CONSTANT SPEED. THIS OCCURRED WHETHER THE CONSUMER USED THE CRUISE CONTROL OR MANUALLY OPERATED THE ACCELERATOR PEDAL. THE CONSUMER CONTACTED THE DEALER WHO DETERMINED THAT EH PROBLEM WAS THE THROTTLE BODY. *NM
Incident date: May 4, 2005
ON VACATION, DRIVING 50 MPH ON FOUR-LANE HWY 17 IN SOUTH CAROLINA WHEN THE CAR SUDDENLY AND WITHOUT WARNING LOST POWER AND CAME TO A COMPLETE STOP IN THE HIGHWAY. IT WOULD NOT RESTART. AS TRAFFIC RUSHED BY, MY WIFE AND I HAD TO PUSH THE CAR OFF THE ROAD. AFTER ABOUT 5 MINUTES OF TRYING TO RESTART, THE CAR FINALLY STARTED AND ACTED NORMALLY. WE WERE WITHIN 20 MILES OF OUR DESTINATION, SO WE START... Read more
Incident date: Jul 23, 2005
DT: THE CONSUMER OWNS VOLVO S80 2004, SUDDENLY THE TIRE BECAME PARTIALLY SEPARATED FROM THE RIM ON THE FRONT PASSENGER SIDE. THE CONSUMER LOST CONTROL OF VEHICLE. THE CAR CRASHED, THEN ROLLED AND FLIPPED OVER INTO A DITCH UPSIDE DOWN. THE PASSENGER IN THE REAR BEHIND THE DRIVER SUSTAINED INJURIES, INCLUDING HEAD TRAUMA. THE CONSUMER CALLED VOLVO AND REQUESTED THAT AN INVESTIGATOR COME AND CHEC... Read more
Crash
1 injured
Incident date: Jun 1, 2005
DT: THE CONSUMER OWENS A 2000 VOLVO V70 XC AND AT 30,000 MILES HAD TO REPLACE THE THROTTLE. WOULD TRY TO ACCELERATE AND THE CAR WOULD NOT GO, AND THEN STALLED. HAD ELECTRICAL PROBLEMS. WHILE ON THE FREEWAY THE CAR STARTED SHAKING UNCONTROLLABLY. THE THROTTLE WAS REPLACED, AND THE REPAIRMAN TOLD THE CONSUMER THAT THEY WOULD HAVE TO REPLACE THE THROTTLE AGAIN BECAUSE IT WAS DEFECTIVE. SINCE THE... Read more
Incident date: Jun 1, 2005
DT: THE CONSUMER OWENS A 2000 VOLVO V70 XC AND AT 30,000 MILES HAD TO REPLACE THE THROTTLE. WOULD TRY TO ACCELERATE AND THE CAR WOULD NOT GO, AND THEN STALLED. HAD ELECTRICAL PROBLEMS. WHILE ON THE FREEWAY THE CAR STARTED SHAKING UNCONTROLLABLY. THE THROTTLE WAS REPLACED, AND THE REPAIRMAN TOLD THE CONSUMER THAT THEY WOULD HAVE TO REPLACE THE THROTTLE AGAIN BECAUSE IT WAS DEFECTIVE. SINCE THE... Read more
Incident date: Mar 6, 2004
CAR BEGAN RUNNING POORLY, STALLING ON OCCASION AND HESITATING TO ACCELERATE. UPON SERVICING THE CAR, THE DEALER INFORMED ME THAT THE ELECTRONIC THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED. WHEN I TOOK IT TO THE DEALER FOR REPLACEMENT, THEY CLEANED IT INSTEAD. I SUBSEQUENTLY RETURNED TO HAVE IT REPLACED. THE DEALER DISCOUNTED THE REPLACEMENT COST BY THE AMOUNT I HAD PAID FOR THE EARLIER CLEANI... Read more
Incident date: Jun 15, 2005
DT: THE VEHICLE STALLED/DIED, AN LOST POWER DUE TO THROTTLE BODY FAILURE. *AK THE THROTTLE MODULE WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *JB
Incident date: Nov 19, 2004
VERY LOW FUEL EFFICIENCY APPROXIMATELY 13 MPG. DEALER ADVISED ETC CLEANED. THE SERVICE WAS PERFORMED IN WINTER 2004. THE CLEANING INCREASED FUEL EFFICIENCY TO 15 MPG. TOTAL COST TO ME. *JB
Incident date: Mar 26, 2005
I WAS ON THE RAMP GETTING ON TO THE HIGHWAY, AND ALL OF A SUDDEN THE CAR STALLED. I COULD NOT ACCELERATE, AND A SEMI WAS GOING TO HIT THE BACK OF MY CAR BECAUSE I GOT OUT THERE IN FRONT OF HIM AND THEN I CAN'T MOVE. SO TO AVOID THE ACCIDENT, I DARTED OF THE HIGHWAY UNTO THE SHOULDER WITH THE DISMAY OF THE TRUCK DRIVER. THE INFORMATION IN THE LEFT CORNER GAVE "PERFORMANCE REDUCED". I DIDN'T KNO... Read more
Incident date: Mar 26, 2005
I WAS ON THE RAMP GETTING ON TO THE HIGHWAY, AND ALL OF A SUDDEN THE CAR STALLED. I COULD NOT ACCELERATE, AND A SEMI WAS GOING TO HIT THE BACK OF MY CAR BECAUSE I GOT OUT THERE IN FRONT OF HIM AND THEN I CAN'T MOVE. SO TO AVOID THE ACCIDENT, I DARTED OF THE HIGHWAY UNTO THE SHOULDER WITH THE DISMAY OF THE TRUCK DRIVER. THE INFORMATION IN THE LEFT CORNER GAVE "PERFORMANCE REDUCED". I DIDN'T KNO... Read more
Incident date: May 18, 2005
1. WIFE AND CHILD DRIVING VEHICLE ON STRAIGHT SECTION OF FREEWAY AT APPROX 60 MPH. 2. VEHICLE SUDDENLY DECELERATED ABRUPTLY CAUSING WIFE TO QUICKLY CHANGE LANES AND EVENTUALLY EXIT FREEWAY VIA OFF RAMP. VEHICLE CONTINUED TO RUN AT "LIMP HOME"MODE (APPROX. 20 MPH) OFF OFF RAMP, ONTO FREEWAY FEEDER, AT IDLE, AND THEN FOR ANOTHER APPROX 20 MILES ON FREEWAY FEEDER ROADS AND CITY ROADS TO RESIDENCE. ... Read more