Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 15,069 complaints for VOLVO

VOLVO V70XC (2001) — VEHICLE SPEED CONTROL Sep 13, 2005
Incident date: Mar 21, 2005
MY WIFE WAS DRIVING OUR VOLVO XC (2001) BACK FROM THE GROCERY STORE. IN EXITING THE STORE PARKING LOT SHE HAD MAKE A LEFT TURN ONTO RT. 24W IN MENDHAM, NJ FROM A STOP SIGN. AS SHE GOT ON TO THE SINGLE LANE HIGHWAY THE CAR STALLED LEAVING HER WITHOUT POWER IN THE MIDDLE OF A SINGLE LANE HIGHWAY WITH OUR 2 YEAR OLD SON IN THE BACK SEAT. INCOMING TRAFFIC SUDDENLY HAD TO COME TO A STOP IN ORDER NOT ... Read more
VOLVO XC70 (2001) — ENGINE AND ENGINE COOLING Sep 13, 2005
Incident date: Sep 11, 2005
SUSPECT FAILURE OF ELECTRONIC THROTTLE CONTROL MODULE. VEHICLE STALLS WITHOUT WARNING AND DOES NOT ALWAYS RESTART UNTIL VEHICLE COOLS. A FOREIGN CAR SERVICE TECHNICIAN LOOKED AT THE PROBLEM AND INFORMED ME THAT THE CURRENT ELECTRONIC THROTTLE CONTROL WAS NOT FUNCTIONING IN HIS OPINION. ON 9/13/05 I CALLED VOLVO SERVICE REPRESENTATIVE B.J. ALGER AT DON BEYER VOLVO, DULLES, VIRGINIA WHO ADVISED M... Read more
VOLVO V70 (2000) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Sep 12, 2005
Incident date: Jul 20, 2005
DT: WHILE DRIVING AT 35 MPH VEHICLE STALLED LOST POWER DUE TO THROTTLE BODY FAILURE. DEALER REPLACED THROTTLE BODY. *AK
VOLVO S80 (2000) — VEHICLE SPEED CONTROL Sep 12, 2005
Incident date: Aug 30, 2005
THE VEHICLE WAS NOT IDLING PROPERLY. WHILE STOPPED AT A STOP LIGHT, THE ENGINE WOULD SPEED UP AND SLOW DOWN. WHEN STARTING TO MOVE FROM A STOP, THE CAR WOULD LURCH FORWARD AS THE ENGINE SPEED INCREASED. THIS RESULTED IN NUMEROUS CLOSE CALLS OF ME HAVING TO STOP SUDDENLY BEFORE HITTING THE CAR IN FRONT OF ME, ALSO INCREASING THE CHANCE OF BEING HIT FROM BEHIND FROM CARS AS I STOPPED SUDDENLY. TH... Read more
VOLVO V70 (2000) — VEHICLE SPEED CONTROL Sep 12, 2005
Incident date: Jun 15, 2005
DT: THE CONSUMER SAID THE ELECTRONIC THROTTLE CONTROL MODULE (ETCM) ON 2000 VOLVO V70 HAD TO BE REPLACED. THE DASHBOARD LIGHT KEPT COMING ON AND OFF INTERMITTENTLY. THE VEHICLE STALLED DUE TO ETCM FAILURE. THE DEALER REPLACED THE ETCM. *AK *NM
VOLVO S80 (2001) — ELECTRICAL SYSTEM:IGNITION:MODULE Sep 12, 2005
Incident date: Jun 4, 2003
CAR RAN ROUGH RPMS UP & DOWN FELT LIKE CAR WOULD STALL IF FOOT DID NOT STAY ON GAS PEDAL. DID NOT FEEL SAFE DRIVING BECAUSE OF POTENTIAL TO STALL AT ANY TIME. TOOK TO DEALER WHO REPLACED THE ELECTRONIC THROTTLE MODULE (AT OUR EXPENSE). NOW WE ARE READING THAT VOLVO HAS REVERSED ITS POSITION--BUT ONLY IN SWEDEN NOT NORTH AMERICA. NOW CAR IS RUNNING ROUGH AGAIN AND RPMS ARE STICKING HIGH, THEN DROP... Read more
VOLVO S60 (2003) — VEHICLE SPEED CONTROL Sep 12, 2005
Incident date: Sep 9, 2005
RECENTLY WHILE DRIVING AT SPEEDS AROUND 40 MPH MY CAR EXPERIENCED A LOSS OF SPEED AND THEN STALLED. EACH EXPERIENCE HAS BEEN PRECEDED BY A BRIEF LOSS AND THEN BY A MORE PROLONGED LOSS AND FINALLY A COMPLETE ENGINE FAILURE WHICH LOCKS UP STEERING. IN EACH INSTANCE THE CAR HAS RESTARTED. THE MECHANIC SAID IT WAS MOST LIKELY A FAILURE OF THE ELECTRONIC THROTTLE CONTROL MODULE (ETM). STEPS ARE CURR... Read more
VOLVO V70 (2001) — VEHICLE SPEED CONTROL Sep 12, 2005
Incident date: Aug 16, 2005
I HAD BEEN EXPERIENCING A HESITATION FOR APPX SIX MONTHS, JUST WONDERING WHEN THE CAR WOULD FINALLY FAIL AND WHERE. I DROVE THE CAR HOME ON LIMP MODE TWICE. I'D TAKEN THE CAR TO THE DEALERSHIP ON 4 SEPARATE OCCASIONS TO FIGURE OUT THE PROBLEM. EACH TIME THEY COULD NOT FIGURE OUT THE PROBLEM AND CHARGED ME TO LOOK AT THE CAR. THE FOURTH TIME THE CAR PUT OUT AN ETM CODE AND THEY REPLACED THE ETM. ... Read more
VOLVO S80 (2000) — ELECTRICAL SYSTEM Sep 12, 2005
Incident date: Jul 25, 2005
MY 2000 S80 VOLVO HAS A DEFECT WITH THE EMISSION CONTROL MODULE IT WAS LOSING POWER AND IDLING VERY BAD. BECAUSE OF THIS PROBLEM THE CAT CONVERTER AND O2 SENSORS ALSO MISS FUNCTIONED WHICH COST OVER $4000 TO REPAIR AFTER I GOT THE CAR BACK 2 DAYS LATER THE EMISSION MESSAGE APPEARED AGAIN AND THE CAR IS NOT RUNNING WELL. *NM
VOLVO V70 (2000) — VEHICLE SPEED CONTROL Sep 12, 2005
Incident date: Sep 8, 2005
ENGINE LIGHT AND ETS WARNING LIGHTS COME ON. WAS SUPPOSEDLY REPAIRED AT DEALER BUT LIGHTS ARE COMING ON AGAIN. HAVE READ ON A NUMBER OF FORUMS THAT THE ETS FAILURE CAN CAUSE DANGEROUS DRIVING CONDITIONS...SUDDEN LOSS OF POWER. IF THIS PROBLEM CAN CAUSE THIS PROBLEM VOLVO SHOULD OFFER A RECALL ON THE DEVICE. I HAVE ALSO RESEARCHED THAT INCORRECT DIAGNOSTIC SOFTWARE WAS INSTALLED ON SOME MODELS.... Read more
VOLVO S80 (1999) — VEHICLE SPEED CONTROL Sep 11, 2005
Incident date: Sep 9, 2005
ON SEPTEMBER 10, 2005 AT APPROXIMATELY 2:30 PM, MY ENGINE ABRUPTLY STALLED WHILE TRAVELING AT HIGHWAY SPEEDS WITH CRUISE CONTROL ENGAGED. I PULLED THE CAR OFF TO THE SIDE OF THE ROAD. IT WOULD NOT RESTART. UPON EACH ATTEMPT TO RESTART, THE ENGINE WOULD ACTUALLY RUN ROUGHLY FOR 1-2 SECONDS AND THEN STALL. I HAD THE CAR TOWED ABOUT 35 MILES TO MY VOLVO DEALER. WHEN IT ARRIVED, IT STARTED. THI... Read more
VOLVO S80 (1999) — ENGINE AND ENGINE COOLING:ENGINE Sep 11, 2005
Incident date: Sep 9, 2005
ON SEPTEMBER 10, 2005 AT APPROXIMATELY 2:30 PM, MY ENGINE ABRUPTLY STALLED WHILE TRAVELING AT HIGHWAY SPEEDS WITH CRUISE CONTROL ENGAGED. I PULLED THE CAR OFF TO THE SIDE OF THE ROAD. IT WOULD NOT RESTART. UPON EACH ATTEMPT TO RESTART, THE ENGINE WOULD ACTUALLY RUN ROUGHLY FOR 1-2 SECONDS AND THEN STALL. I HAD THE CAR TOWED ABOUT 35 MILES TO MY VOLVO DEALER. WHEN IT ARRIVED, IT STARTED. THI... Read more
VOLVO S70 (1999) — ELECTRICAL SYSTEM Sep 11, 2005
Incident date: Jan 1, 2005
1999 VOLVO S70 T5, DURING 2004 CAR STARTED AN IDLE/SURGE PROBLEM. TOOK IT TO DEALER WHO SAID THE MASS AIR FLOW CONTROL REGULATOR NEEDED CLEANING. PAID AROUND $200 AND CAR SEEMED FINE FOR AWHILE. IN JAN 2005 THE PROBLEM RETURNED, BUT WORSE. TOOK IT TO TWO DIFFERENT VOLVO CERTIFIED MECHANICS WHO SAID THERE WERE NO CODES IN COMPUTER, THEY COULD SEE THERE WAS A PROBLEM BUT HAD NO CLUE WHAT WAS CAUSIN... Read more
VOLVO S80 (1999) — ELECTRICAL SYSTEM Sep 10, 2005
Incident date: Sep 2, 2005
FAULTY ELECTRONIC THROTTLE MODULE (ETM) ON 1999 VOLVO S80 T6 ON A REPLACEMENT PART. CAR HAS STALLED NUMEROUS TIMES ON OPEN HIGHWAY RESULT IN A SEVERE SAFETY SITUATION. THE MILEAGE ON THE CAR IS ONLY 43,000 DESPITE BEING A 6 YEAR OLD VEHICLE. THE ORIGINAL ETM WAS DETERMINED FAULTY AND A REPLACEMENT UNIT WAS PUT IN ON SEPTEMBER 19, 2002. INDEPENDENT VOLVO REPAIR DEALER HAS DETERMINED THAT THE RE... Read more
VOLVO TOW HITCH (9999) — EQUIPMENT:ELECTRICAL Sep 10, 2005
Incident date: Sep 2, 2005
FAULTY ELECTRONIC THROTTLE MODULE (ETM) ON 1999 VOLVO S80 T6 ON A REPLACEMENT PART. CAR HAS STALLED NUMEROUS TIMES ON OPEN HIGHWAY RESULT IN A SEVERE SAFETY SITUATION. THE MILEAGE ON THE CAR IS ONLY 43,000 DESPITE BEING A 6 YEAR OLD VEHICLE. THE ORIGINAL ETM WAS DETERMINED FAULTY AND A REPLACEMENT UNIT WAS PUT IN ON SEPTEMBER 19, 2002. INDEPENDENT VOLVO REPAIR DEALER HAS DETERMINED THAT THE RE... Read more
VOLVO XC70 (2001) — ELECTRICAL SYSTEM Sep 10, 2005
Incident date: Sep 9, 2005
HELLO, THE ETM (ELECTRONIC THROTTLE MODULE) IN OUR 2001 VOLVO XC70 FAILED ON MY WIFE IN THE MIDDLE OF HEAVY TRAFFIC ON COLORADO HIGHWAY 83. SHE WAS IN THE MIDDLE LANE OF THREE AND WAS TRAVELING ABOUT 50 MPH. THE ENGINE DIED COMPLETELY AND SHE HAD A HARD TIME MAKING IT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE HAD TO LET TRAFFIC PASS BEFORE DOING SO. SHE HAD TO SIT ON THE SHOULDER FOR ABOUT... Read more
VOLVO XC70 (2001) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Sep 10, 2005
Incident date: Sep 9, 2005
HELLO, THE ETM (ELECTRONIC THROTTLE MODULE) IN OUR 2001 VOLVO XC70 FAILED ON MY WIFE IN THE MIDDLE OF HEAVY TRAFFIC ON COLORADO HIGHWAY 83. SHE WAS IN THE MIDDLE LANE OF THREE AND WAS TRAVELING ABOUT 50 MPH. THE ENGINE DIED COMPLETELY AND SHE HAD A HARD TIME MAKING IT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE HAD TO LET TRAFFIC PASS BEFORE DOING SO. SHE HAD TO SIT ON THE SHOULDER FOR ABOUT... Read more
VOLVO XC70 (2001) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Sep 10, 2005
Incident date: Sep 9, 2005
HELLO, THE ETM (ELECTRONIC THROTTLE MODULE) IN OUR 2001 VOLVO XC70 FAILED ON MY WIFE IN THE MIDDLE OF HEAVY TRAFFIC ON COLORADO HIGHWAY 83. SHE WAS IN THE MIDDLE LANE OF THREE AND WAS TRAVELING ABOUT 50 MPH. THE ENGINE DIED COMPLETELY AND SHE HAD A HARD TIME MAKING IT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE HAD TO LET TRAFFIC PASS BEFORE DOING SO. SHE HAD TO SIT ON THE SHOULDER FOR ABOUT... Read more
VOLVO XC70 (2001) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Sep 10, 2005
Incident date: Sep 9, 2005
HELLO, THE ETM (ELECTRONIC THROTTLE MODULE) IN OUR 2001 VOLVO XC70 FAILED ON MY WIFE IN THE MIDDLE OF HEAVY TRAFFIC ON COLORADO HIGHWAY 83. SHE WAS IN THE MIDDLE LANE OF THREE AND WAS TRAVELING ABOUT 50 MPH. THE ENGINE DIED COMPLETELY AND SHE HAD A HARD TIME MAKING IT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE HAD TO LET TRAFFIC PASS BEFORE DOING SO. SHE HAD TO SIT ON THE SHOULDER FOR ABOUT... Read more
VOLVO XC70 (2001) — ELECTRICAL SYSTEM Sep 10, 2005
Incident date: Mar 10, 2005
CAR STALLED (POWER LOST) SEVERAL TIMES EVEN AFTER DRIVING FOR AWHILE. STALLED OUT AT STOP SIGN, RED LIGHT, AND WHILE DRIVING AT LOW RATE OF SPEED. TOOK TO MARTENS VOLVO DEALER. THEY CHARGED US $400+ TO CLEAN THE THROTTLE AND SOME PART NEAR THE THROTTLE. *JB
VOLVO S80 (2000) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Sep 10, 2005
Incident date: Jul 7, 2005
(1)CAR STALLED IN TRAFFIC FOUR TIMES OVER THREE MONTHS. POWER STEERING/BRAKES FAILED.(2) CAR STALLED AND WOULD NOT MAINTAIN IDLE IN DRIVE-LIMPED HOME TO DEALER 30 MILES AWAY. CAR WOULD START AND RUN IF RPM WERE OVER 1500. LOWER THAN THAT WOULD RESULT IN STALL...AND RESTART TO GET HOME. (3) PARTS REQUIRED WERE MAP SENSOR, THROTTLE BODY, ETM RELOAD. *JB
VOLVO XC90 (2005) — INTERIOR LIGHTING Sep 10, 2005
Incident date: Aug 20, 2005
THE LIGHTING OF DASH INSTRUMENTS, I.E. RADIO AND HVAC CONTROLS IS TOO DIM TO READ DURING NORMAL SUNNY DAYLIGHT CONDITIONS. THIS CONDITION CREATES A SAFETY HAZARD IN THAT THE DRIVER CANNOT SEE IMPORTANT INFORMATION.*JB
VOLVO V50 (2005) — ELECTRICAL SYSTEM Sep 9, 2005
Incident date: Feb 1, 2005
REMOTE KEY TRANSMITTER ON 2005+ VOLVO V50 IS A PERSONAL SAFETY HAZARD AND POTENTIAL SWINDLE FOR VOLVO ON SELLING REPLACEMENT TRANSMITTERS. THE DESIGN IS SUCH THAT THE KEY WILL INADVERTENTLY FALL OFF THE VALET KEY (WHICH INCIDENTALLY CANNOT BE USED TO START THE CAR). THE LATCHING MECHANISM IS IN CLOSE PROXIMITY (+/- 3MM) TO THE KEY RING IT WOULD NORMALLY SIT ON AND WHEN THE KEY RING BUMPS AGAINST... Read more
VOLVO S70 (1999) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Sep 9, 2005
Incident date: Aug 1, 2004
DT: THE RPMS WOULD DROP TO 500 OR BELOW, AND THE CAR WOULD STALL. TOOK VEHICLE TO THE DEALER, AND THEY CLEANED THE THROTTLE. WITHIN 2-3 MONTHS, IT WAS THE SAME PROBLEM OR WORSE. THIS WAS A SAFETY ISSUE. THE CONSUMER SENT VOLVO A LETTER, AND THEY SAID NHTSA WAS IN THE MIDDLE OF AN INVESTIGATION AND WOULDN'T DO ANYTHING UNTIL THE RESULTS WERE PUBLISHED.*AK
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 9, 2005
Incident date: Aug 1, 2005
DT: THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING AT SPEED OF 25-40 MPH VEHICLE WOULD CUT OUT WHILE IDLING OR SLOWING DOWN. THEN IT WOULD LURCH FORWARD. THE CONTACT WOULD PUT VEHICLE IN NEUTRAL TO TRY AND KEEP THIS FROM HAPPENING. THE VEHICLE IS CURRENTLY DEALER FOR REPAIRS. THIS HAS BEEN GOING ON SINCE AUGUST 2005 AND HAS BEEN GETTING PROGRESSIVELY WORSE. THE PROBLEM WAS DIAGNOSED AS FLUCTUATI... Read more
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: Aug 18, 2005
ROUGH ENGINE IDLE, FLUCTUATING IDLE SPEED, UNPREDICTABLE ACCELERATION RATE. *JB
VOLVO V70XC (1999) — ELECTRICAL SYSTEM Sep 8, 2005
Incident date: Sep 8, 2005
ETM FAILURE ON MY VOLVO. THIS HAS BEEN A VERY BIG ISSUE WITH 99-00 70 SERIES MODELS. MINE FAILED AS WELL AS MANY OTHERS. *JB
1 injured
VOLVO S70 (1999) — STRUCTURE Sep 8, 2005
Incident date: Aug 4, 2005
DASHBOARD BEGAN MAKING VERY LOUD NOISES. DEALERSHIP INFORMED ME THAT THE DASH HAS COME LOOSE FROM THE FIREWALL. DEALERSHIP INFORMED ME THAT THIS IS VERY COMMON IN THE 1997 AND 1998 MODELS. DEALERSHIP SAID THAT I NEED A NEW DASHBOARD BECAUSE THE CLIPS HOLDING IT ARE BROKEN. VOLVO IS WELL AWARE OF THIS DEFECT AND STATED THAT IF THE DASH HAD COME LOOSE FROM THE FIREWALL DURING THE FIRST 4 YEARS O... Read more
VOLVO V70XC (2001) — ELECTRICAL SYSTEM Sep 8, 2005
Incident date: Mar 6, 2004
2001 VOLVO XC70 CROSS COUNTRY WAGON SPUTTERS AND STALLS SIGNALS FAIL ETC... WE BOUGHT THIS CAR USED FROM A VOLVO DEALER 1 YEAR AGO AND HAVE HAD TROUBLE SINCE CANT GET ANY HELP FROM VOLVO THE CAR ONLY HAS ABOUT 40,000 MILES WE FEEL VERY UNSAFE IN THIS VEHICLE ESPECIALLY WITH OUR SMALL KIDS IN THE CAR THANK YOU. *JB
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: Feb 15, 2004
DT: THE THROTTLE WILL FLUTTER AND THE ACCELERATOR WILL CUT OUT WHEN PRESSING THE ACCELERATOR PEDAL AS WELL AS VIBRATE. THE VEHICLE STALLED/DIED AND LOST POWER. THE PROBLEM WAS FIXED IN FEBRUARY 2004, BUT IT RECURRED. *AK *MR WHEN THE CRUISE CONTROL FAILS THE ODOMETER FAILS AS WELL. THE ABS AND BRAKE LIGHT ILLUMINATED AS WELL. *JB
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: Aug 2, 2005
WHILE DRIVING MY VOLVO S70 2000 WESTBOUND ON I-90 JUST PAST THE GARY , IN EXIT 10, DURING THE MORNING RUSH HOUR, THE CAR LOST POWER AND WOULD NOT ACCELERATE FASTER THAN 30 MPH. BETWEEN EXIT 10 AND THE NEXT EXIT 5 THE ROAD IS ELEVATED THERE IS NO USABLE SHOULDER. AS A RESULT FOR 5 MILES I DROVE AT 30 MPH WHILE CARS AND TRUCKS APPROACHED ME FROM BEHIND AT 55-75 MPH. NUMEROUS CARS AND TRUCKS HAD ... Read more
VOLVO S80 (1999) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: May 1, 2005
DT: WHILE DRIVING AT 20-25 MPH THE VEHICLE ACCELERATED AND SURGED ON ITS OWN. THE CONSUMER WAS THE VEHICLE'S SECOND OWNER. THE FIRST OWNER EXPERIENCED A SIMILAR PROBLEM. THE PROBLEMS WAS FIRST NOTICED ON 05/01/2005. *AK *MR
VOLVO V70XC (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Sep 8, 2005
Incident date: Aug 14, 2005
SUDDEN LOSS OF SPEED AND RANDOM STALLING. *NM
VOLVO V70XC (2001) — ELECTRICAL SYSTEM Sep 8, 2005
Incident date: Sep 7, 2005
ON SEPTEMBER 7, 2005, MY WIFE WAS DRIVING OUR 2001 VOLVO V70XC IN THE LEFT LANE OF A BUSY FOUR-LANE STREET DURING RUSH HOUR. WITHOUT WARNING, THE CAR SUDDENLY LOST POWER. FORTUNATELY, MY WIFE WAS ABLE TO MANEUVER THE CAR ACROSS THE LANES OF ON-COMING TRAFFIC INTO A PARKING LOT. IN IDLE, THE CAR WAS SHUDDERING. ONCE TURNED OFF, THE CARE WOULD NOT INITIALLY RESTART. AFTER A FEW ATTEMPTS, THE CA... Read more
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: Aug 1, 2005
DT: THE CONSUMER STATED THAT 2000 VOLVO S70 HAD TO HAVE THE ELECTRONIC THROTTLE CONTROL MODULE (ETCM ) REPLACED ON AUGUST 1, 2005 WHILE DRIVING AT 65 MPH. THE ETCM LIGHT CAME ON, AND THE VEHICLE STALLED. THE CONSUMER HAD TO TURN THE CAR OFF AND RESTART IT. BEFORE THE CONSUMER COULD GET HELP THE CAR STALLED ABOUT 6 OR 7 TIMES. THEY HAD THE VEHICLE TOWED TO A VOLVO DEALER. THE DEALER SAID IT ... Read more
VOLVO XC90 (2005) — WHEELS:LUGS/NUTS/BOLTS/STUDS Sep 8, 2005
Incident date: Aug 16, 2005
ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. ... Read more
VOLVO XC90 (2005) — TIRES Sep 8, 2005
Incident date: Aug 16, 2005
ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. ... Read more
VOLVO XC90 (2005) — EQUIPMENT Sep 8, 2005
Incident date: Aug 16, 2005
ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. ... Read more
VOLVO TOW HITCH (9999) — EQUIPMENT Sep 8, 2005
Incident date: Aug 16, 2005
ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. ... Read more
VOLVO S80 (2001) — VEHICLE SPEED CONTROL Sep 8, 2005
Incident date: Sep 8, 2005
THE VEHICLE BEGAN IDLING ROUGHLY ABOUT 2 WEEKS AGO. IT HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT WHERE IT STALLS IN TRAFFIC AND AT STOP LIGHTS. IT ALSO FREQUENTLY REVS ITSELF UP. THE SERVICE DEPARTMENT AT MY DEALER HAS TOLD ME THAT THE THROTTLE CONTROLLER HAS FAILED AND THAT IT WILL COST $880 TO REPAIR. I READ THAT THERE IS AN INVESTIGATION IN TO THE FAILURE OF THIS PART. IT SEEMS VERY DANGEROUS... Read more
VOLVO S80 (2000) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: Jun 7, 2002
ETM FAILED ON MY 2000, VOLVO S80 IN THE SUMMER OF 2002. LOST POWER ON AN EXPRESSWAY IN FLORIDA. I WAS ABLE TO PROCEED SAFELY TO THE TAMPA AIRPORT PARKING LOT, RENTED A CAR TO GET HOME. NEXT DAY HAD THE CAR TOWED TO A DEALER NEAR THE AIRPORT, ETM REPLACED UNDER WARRANTY. NO RECURRING PROBLEM,TRADED THE CAR IN FEB 2003. *NM
VOLVO S80 (2001) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: Apr 17, 2004
CAR SURGED AND RAN UNEVENLY. IT WAS DIFFICULT TO ACCELERATE WITHOUT SURGING AHEAD. TOOK IT IN FOR SERVICE AND THEY "PERFORMED SOFTWARE UPGRADES TO ECM AND ETM." THEN, A MONTH LATER, THE CAR STALLED IN THE MIDDLE IF AN INTERSECTION AND WOULD NOT RESTART. THE CAR WAS TOWED TO THE DEALER AND THE ETM WAS REPLACED AS WELL AS THE MASS AIR FLOWMETER. SOFTWARE WAS THEN RELOADED. IT HAS WORKED WELL SINCE ... Read more
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: Sep 23, 2004
THE VOLVO BEGAN TO SPORADICALLY LOSE POWER AND STALL. I CALLED THE VOLVO DEALER AND MADE AN APPOINTMENT AFTER IT STALLED WHILE CORNERING AND MY WIFE HAD ALMOST LOST CONTROL OF THE VEHICLE. ON 9/23/04 THE VEHICLE WAS TOWED TO VOLVO. THEY CHECKED FOR CODES, BATTERY CABLES, FUEL AND IGNITION AND BATTERY AND FOUND NOTHING WRONG. THEY REPLACED A RELAY. TOTAL COST WAS $173.15. THE PROBLEM WAS STIL... Read more
VOLVO S70 (1999) — ELECTRICAL SYSTEM Sep 7, 2005
Incident date: May 15, 2005
ROUGH IDLE ETS LIGHT CAME ON CAR DIED REPLACED ETM. *NM
VOLVO S80 (2000) — FUEL SYSTEM, GASOLINE:DELIVERY Sep 7, 2005
Incident date: Jun 15, 2005
LOSS OF POWER - THE ELECTRONIC THROTTLE CONTROL MODULE FAILED. I HAD JUST LEFT HOME AND WAS STILL IN MY SUB-DIVISION. MY AUTO CAME TO A STOP, WAS STILL RUNNING BUT HAD NO POWER. I TURNED THE MOTOR OFF AND THEN RESTARTED IT. PROBLEM WAS RESOLVED BUT I AM CONCERNED WHEN & WHERE IT MIGHT HAPPEN AGAIN. *NM
VOLVO V70 (2003) — FUEL SYSTEM, GASOLINE Sep 7, 2005
Incident date: Sep 3, 2005
8/16/05-CAR STALLED AND SUDDENLY LOST POWER 3 TIMES WHILE CAR WAS OPERATING AT LOW SPEED ON CITY ROADS. NO CHECK ENGINE LIGHT CAME ON. EACH TIME IT STALLED, THE CAR RESTARTED AND WAS ABLE TO PROCEED OUT OF TRAFFIC AND, AFTER THE THIRD STALL TO THE DEALERSHIP FOR REPAIR. 8/17/05-8/18/05-CAR REPAIRED AT SESI VOLVO DEALERSHIP, ANN ARBOR MICHIGAN. THE THROTTLE BODY WAS CLEANED, MASS AIR FLOW SENSOR R... Read more
VOLVO XC70 (2001) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: Sep 1, 2005
1) IN THE 6 WEEKS PRIOR TO THE FAILURE WE HAD NOTICED WORSENING SYMPTOMS OF WHAT WE NOW KNOW IS THE FAILURE OF THE ELECTRONIC THROTTLE MODULE (ETM) IN OUR 2001 VOLVO XC70. AT HIGHWAY SPEEDS THERE WOULD BE INTERMITTENT SURGING THAT WAS NOT CAUSED BY THE DRIVER 2) ON SEPT. 1, 2005, THERE WERE TWO SEPARATE INSTANCES WHERE THE VEHICLE SUDDENLY LOST SPEED AND THE MOTOR BEGAN TO VIOLENTLY SHAKE AS IF... Read more
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING ON THE INTERSTATE AT 55-70 MPH THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE MODULE LIGHT (ETM) ILLUMINATED. THE ELECTRONIC THROTTLE MODULE HAD FAILED CAUSING THE VEHICLE TO STALL/DIE AND LOSE POWER. *AK *MR *NM
VOLVO S70 (2000) — ELECTRICAL SYSTEM:IGNITION:MODULE Sep 7, 2005
Incident date: Nov 10, 2004
THE AUTOMOBILE WOULD BEGIN TO SHAKE AND STALL WHEN APPROACHING LOWER SPEEDS. ALSO WHEN ACCELERATING, THE ENGINE WOULD HAVE A DELAYED RESPONSE AND NOT ACCELERATE PROPERLY. THE ETS WARNING LIGHT WOULD COME ON JUST PRIOR TO THE EVENT. AFTER THE CAR WAS RESTARTED, THE VEHICLE WOULD OPERATE FINE UNTIL THE NEXT OCCURRENCE. AFTER THE ETM MODULE WAS REPLACED AT MY EXPENSE, NO PROBLEMS. *JB
VOLVO V70 (2001) — VEHICLE SPEED CONTROL Sep 7, 2005
Incident date: Aug 20, 2005
ENGINE THROTTLE MODULE ON 2001 VOLVO, MODEL V70, IS DEFECTIVE. ENGINE RPM SURGES BACK AND FORTH AND CAR SOMETIMES STALLS. TODAY, SEPT. 7, 2005, RPM INCREASED DRAMATICALLY BY SEVERAL THOUSAND FOR NO REASON. TOOK TO VOLVO 1 WEEK AGO AND THEY WANTED 834.00 + TAX TO FIX. VEHICLE HAS ONLY 53,000 MILES. PART IS DEFECTIVE.*JB
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