Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jan 16, 2000
I PURCHASED A 2000 VOLVO V70, 5DR, WAGON A/T AWD, VIN: [XXX] FROM PUTNAM VOLVO 3 CALIFORNIA DRIVE BURLINGAME CA., AN AUTHORIZED VOLVO DEALERSHIP AND REPAIR SERVICE PROVIDER. JAN 14, 2000. ALL WARRANTY AND SUBSEQUENT ROUTINE SERVICE WAS PERFORMED ON THE VEHICLE BY PUTNAM VOLVO THRU MAY 2004. SHORTLY AFTER PURCHASE OF THE VEHICLE MY WIFE AND I DISCOVER THAT THE REAR HATCH LATCH WOULD NOT PROPER... Read more
Incident date: Sep 10, 2005
SMELL OF GAS, CHECKED UNDER HOOD GAS LEAK AT FUEL RAIL, DEFECTIVE END CAP ON FUEL RAIL CAUSE OF LEAK REPLACED FUEL RAIL WITH NEW IMPROVED FUEL RAIL FROM DEALER,ORIGINAL FUEL RAIL DEFECTIVE COULD CAUSE FIRE. OLD PART IS AVAILABLE. *NM
Incident date: Mar 15, 2005
IN LATE FEBRUARY 2005, MY WIFE NOTICED THAT THE CHILD SEATS IN OUR 1998 VOLVO V70 WOULD LOOSEN UP WHEN OUR CHILDREN WOULD GET IN OR MOVE IN THEIR SEATS. THESE CHILD SEATS WERE OF THE STATIONARY TYPE AND OF DIFFERENT MAKES. AS ONE OF THE REAR OUTBOARD SEAT BELTS HAD ALREADY BEEN REPLACED AT NO CHARGE FOR A SIMILAR CONCERN IN JUNE 2003, WE VISITED OUR REGIONAL VOLVO DEALERSHIP TO REPORT THE ISSUE. N... Read more
Incident date: Aug 27, 2005
CARS STALLS WITHOUT WARNING AT VARYING SPEEDS. SOMETIMES I JUST LOSE ACCELERATION WITHOUT WARNING- HAS CAUSED TWO NEAR CAUSES. I HAVE WRITTEN IN THE DATE OF MY LAST INCIDENT -BUT IT HAS OCCURRED INTERMITTENTLY FOR THE PAST YEAR. *NM
Incident date: Sep 7, 2005
DT: THE CONSUMER COMPLAINED ABOUT A THROTTLE CONTROL MODULE PROBLEM ON HIS 2000 VOLVO C70. THE VEHICLE HESITATED/ STALLED AND LOST POWER WHILE DRIVING BETWEEN 50-70 MPH. THE CONSUMER TOOK THE VEHICLE TO DEALER. THEY PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE AND DISCOVERED THAT THROTTLE CONTROL MODULE FAILED. REPAIRS WOULD COST THE CONSUMER ABOUT $1000.00. *AK *JB
Incident date: Sep 2, 2005
DT: WHILE DRIVING VEHICLE STALLED AND SHUT DOWN AT ALL SPEEDS DUE TO THROTTLE MODULE FAILURE. IT WAS REPLACED IN FEBRUARY 2004, BUT CURRENTLY PROBLEM RECURRED. *AK
Incident date: Sep 19, 2005
THE ELECTRONIC THROTTLE MODULE ON OUR VEHICLE HAS CAUSED US TO ENCOUNTER HAZARDOUS CONDITIONS ON MORE THAN ONE OCCASION. IN JANUARY, 2004, THE ETS WARNING LIGHT CAME ON AND BEFORE WE COULD DRIVE THE 60 MILES TO THE NEAREST VOLVO SERVICE CENTER, OUR CAR WAS SPUTTERING AND SURGING AND LOSING POWER ON A CONTINUAL BASIS. THIS WAS A DANGEROUS SITUATION FOR US TO BE IN. THE REPAIR THAT WAS MADE INVOL... Read more
Incident date: Sep 19, 2005
THE ELECTRONIC THROTTLE MODULE ON OUR VEHICLE HAS CAUSED US TO ENCOUNTER HAZARDOUS CONDITIONS ON MORE THAN ONE OCCASION. IN JANUARY, 2004, THE ETS WARNING LIGHT CAME ON AND BEFORE WE COULD DRIVE THE 60 MILES TO THE NEAREST VOLVO SERVICE CENTER, OUR CAR WAS SPUTTERING AND SURGING AND LOSING POWER ON A CONTINUAL BASIS. THIS WAS A DANGEROUS SITUATION FOR US TO BE IN. THE REPAIR THAT WAS MADE INVOL... Read more
Incident date: Sep 21, 2005
I WAS DRIVING 65 MILES PER HOUR AND MY VEHICLE BEGAN TO SLOW DOWN. I GOT A "REDUCED PERFORMANCE" WARNING, AND MY SPEED REDUCED GRADUALLY. I TOOK MY CAR TO THE DEALER AND HE STATED THAT THIS WAS NOT A RECALL ITEM EVENTHOUGH I HAD HEARD OF IT HAPPENING TO OTHER VOLVO OWNERS ON THE NEWS BROADCAST. THIS IS UNSAFE AND HOW CAN MANY PEOPLE HAVE THE SAME PROBLEM.
Incident date: Sep 19, 2005
FAILURE OF ELECTRONIC THROTTLE SYSTEM OCCURRED. NO INJURIES DUE TO IMMEDIATE DISCONTINUED USE AFTER WARNING LIGHT ILLUMINATED. AFTER LIGHT ILLUMINATED, I DROVE THE CAR STRAIGHT HOME FROM WORK, PARKED IT AND AM CURRENTLY RESEARCHING WHERE I WILL TAKE IT TO GET REPAIRED. I HAVE RECENTLY READ NUMEROUS ARTICLES ON THIS PROBLEM THAT OTHERS ARE HAVING AS WELL, AND WANTED TO NOTE THIS INCIDENT AS WELL... Read more
Incident date: Sep 13, 2005
1. A TRI AXLE TRUCK OWNED BY DAHN TIBBETT AND MANUFACTURED BY VOLVO MODEL VHD-84F WAS INVOLVED IN THREE SEPARATE FAILURES OF THE WHEEL STUDS WHICH ARE PART OF THE REAR WHEEL HUB ASSEMBLY. THE REFERENCED TRUCK WAS USED ON PAVED ROADWAY HAULING OF SAND, LOAM AND AGGREGATE MATERIAL. ALL HAULING WAS DONE WITH LEGAL LOADS THAT WERE WEIGHED ON REGISTERED SCALES. 2. THE THREE FAILURES ARE DESCRIBED IN ... Read more
Incident date: Jun 10, 2005
MY 2001 VOLVO V70 SPONTANEOUSLY LOST POWER AND DIED. I WAS STRANDED FAR FROM HOME WITH MY DAUGHTER ON A FRIDAY NIGHT. AFTER SUPPOSEDLY BEING REPAIRED AT THE DEALERSHIP, SEVERAL MONTHS LATER ON A ROAD TRIP, AGAIN FAR FROM HOME, MY CAR ALL OF A SUDDEN STARTED COUGHING AND LOSING POWER, ON THE HIGHWAY AT HIGHWAY SPEED, PUTTING ME AND MY PASSENGERS AT RISK. I WAS ABLE TO CRIPPLE IT ON, AND THE DEALE... Read more
VOLVO
C70 CONVERTIBLE
(2000) — VEHICLE SPEED CONTROL
Sep 20, 2005
Incident date: Aug 11, 2005
WE SOLD VEHICLE TO RETAIL CUSTOMER ON JULY 23, 2005. CUSTOMER COMPLAINED SOON AFTER THAT THEY EXPERIENCE LOSS OF POWER AT TIMES. WE THEN HAD THE VEHICLE SERVICED AT BOBBY RAHAL VOLVO ON 08/11/05 AND THEY REPLACED THE ETM MODULE. *JB
Incident date: Aug 26, 2005
CAR WAS SURGING WHILE DRIVING. ELECTRONIC THROTTLE MODULE (ETM) WAS CLEANED AT COST OF $88.00. PROBLEM CONTINUED UNTIL CAR LOST POWER AT 65 MPH ON THE FREEWAY. I WAS UNABLE TO ACCELERATE OR DECELERATE. HAD TO SHIFT FROM DRIVE TO NEUTRAL IN ORDER TO SLOW DOWN UNTIL I WAS ABLE TO SAFELY PULL OFF THE ROAD. PROBLEM DID NOT REOCCUR AFTER RESTART OF ENGINE FOR ABOUT ONE WEEK, WHEN IT HAPPENED REPEA... Read more
VOLVO
C70 CONVERTIBLE
(1999) — VEHICLE SPEED CONTROL
Sep 20, 2005
Incident date: Sep 16, 2005
WE SOLD THIS VEHICLE TO A RETAIL CUSTOMER ON AUGUST 12, 2005. SOON AFTER, CUSTOMER COMPLAINED TO US THAT ETS LIGHT WAS ON AND THEY HAD EXPERIENCED LOSS OF POWER. WE REIMBURSED CUSTOMER FOR HAVING "FAULTY THROTTLE UNIT" REPLACED AT BILL GRAY VOLVO. *NM
Incident date: Sep 19, 2005
THE ENGINE ON OUR 2001 VOLVO XC PERIODICALLY BEGINS TO BUCK AND THEN GOES INTO LIMP HOME MODE WITH THE "REDUCED ENGINE PERFORMANCE" ERROR MESSAGE DISPLAYED. *NM
Incident date: Jan 3, 2005
THE THROTTLE SURGES AT TIMES WITHOUT ME CHANGING THE THROTTLE PEDAL...ELECTRONIC THROTTLE BODY MAY BE BAD.... *NM
Incident date: Sep 17, 2005
VEHICLE STALLS WITHOUT WARNING. IT HAS OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS, ON STRAIGHT AWAYS, ON CORNERS AND WHEN COMING TO A STOP. THE CAR , ON OCCASION, WILL ATTEMPT TO LURCH FORWARD WHILE COMING TO A STOP WITH THE FOOT ON THE BRAKE. *NM
Incident date: May 16, 2004
MAY 2004 1) NO PRIOR WARNING OR INDICATION 2)CAR DIED WHILE DRIVING ON THE FREEWAY IN HEAVY TRAFFIC. I WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. IT RAN RATHER ROUGH FOR SEVERAL MINUTES, BUT I WAS ABLE TO GET OFF OF THE FREEWAY. IT THEN BEGAN TO RUN SMOOTHLY WITH THE CHECK ENGINE LIGHT ON. OVER THE NEXT SEVERAL DAYS THE CAR DIED WITHOUT WARNING (OTHER THAN THE CONSTANTLY LIT ... Read more
Incident date: Sep 17, 2005
I HAVE A 2000 VOLVO S80 2.9 SEDAN. ABOUT ONE YEAR AGO, THE CAR STALLED AS I WAS DRIVING THE VEHICLE. THERE WAS NO WARNING SIGN IT SIMPLY LOST POWER AND STALLED. I WAS ABLE TO USE THE EMERGENCY BRAKE TO COME TO A STOP AND AVOID AND ACCIDENT (AT THE TIME I HAD A 4 YEAR OLD AND A 2 YEAR OLD IN THE CAR). THE INCIDENT OCCURRED CLOSE TO MY HOME, SO AFTER A BRIEF PERIOD, I WAS ABLE TO START THE CAR A... Read more
Incident date: Aug 5, 2005
ON THREE OCCASIONS (BETWEEN JAN. 2005 AND AUG. 2005), WHILE DRIVING MY 2000 VOLVO S80 IT HAS CUT OFF ON ME. THE FIRST TIME I WAS PULLING INTO A PARKING SPOT AT A SHOPPING CENTER. WHILE GIVING THE CAR GAS AND PULLING INTO THE PARKING SPOT THE CAR SHUT OFF ON ME. THE SECOND TIME I HAD COASTED PROBABLY 20 FEET AND WAS GOING TO PULL INTO A DRIVEWAY AND WHEN I GAVE THE CAR GAS IT SHUT DOWN ON ME. T... Read more
Incident date: Nov 14, 2004
2001 VOLVO S60 STALLED AT HIGHWAY SPEEDS.*MR AFTER THE VEHICLE STALL THE CONSUMER WAS ABLE TO RESTART IT IMMEDIATELY. THE VEHICLE WAS TAKEN TOT HE DEALER BUT THEY WERE UNABLE O DETERMINE THE CAUSE OF THE PROBLEM. *NM
Incident date: Sep 15, 2005
MY CAR IS A 2005 VOLVO V70R PURCHASED NEW IN JULY 2005. THREE WEEKS AGO, WITH NO WARNING, THE CAR SUDDENLY LOST POWER, BUT KEPT RUNNING WITH GREAT HESITATION (I WAS DRIVING AT ONLY 30 MPH AT THE TIME). TOWED TO DEALER AND THROTTLE SENSOR REPLACED UNDER WARRANTY. YESTERDAY (9/15), THE SAME THING HAPPENED AGAIN, AFTER ONLY ABOUT 250 MILES OF DRIVING. CAR WAS TOWED TO DEALER AGAIN AM I AWAITING WORD... Read more
Incident date: Sep 15, 2005
MY CAR IS A 2005 VOLVO V70R PURCHASED NEW IN JULY 2005. THREE WEEKS AGO, WITH NO WARNING, THE CAR SUDDENLY LOST POWER, BUT KEPT RUNNING WITH GREAT HESITATION (I WAS DRIVING AT ONLY 30 MPH AT THE TIME). TOWED TO DEALER AND THROTTLE SENSOR REPLACED UNDER WARRANTY. YESTERDAY (9/15), THE SAME THING HAPPENED AGAIN, AFTER ONLY ABOUT 250 MILES OF DRIVING. CAR WAS TOWED TO DEALER AGAIN AM I AWAITING WORD... Read more
Incident date: Sep 15, 2005
MY CAR IS A 2005 VOLVO V70R PURCHASED NEW IN JULY 2005. THREE WEEKS AGO, WITH NO WARNING, THE CAR SUDDENLY LOST POWER, BUT KEPT RUNNING WITH GREAT HESITATION (I WAS DRIVING AT ONLY 30 MPH AT THE TIME). TOWED TO DEALER AND THROTTLE SENSOR REPLACED UNDER WARRANTY. YESTERDAY (9/15), THE SAME THING HAPPENED AGAIN, AFTER ONLY ABOUT 250 MILES OF DRIVING. CAR WAS TOWED TO DEALER AGAIN AM I AWAITING WORD... Read more
Incident date: Sep 16, 2005
I HAVE HAD MULTIPLE PROBLEMS WITH THIS CAR: 1) ENGINE/THROTTLE SYSTEM: A) INTERMITTENTLY, THE CAR WILL NOT START WHEN THE ENGINE IS WARM, WHETHER FROM DRIVING OR IT IS A HOT DAY. I HAD IT TOWED TO THE VOLVO DEALER FROM MY GARAGE WHEN IT HAD <20K MILES AND WAS TOLD THAT I WAS NOT DRIVING IT HARD ENOUGH. THEY ADVISED THAT THE ENGINE HAD TO BE BLOWN OUT AND SUGGESTED THAT I REV-UP THE ENGINE WHILE... Read more
Incident date: Sep 9, 2005
1) DRIVING IN A 35 MPH ZONE. SLOWING DOWN TO TURN TO SIDE STREET, APPROXIMATELY 5 MPH. 2) WITHOUT WARNING, THE CAR STALLED. LOST POWER STEERING AND BRAKES. I COASTED TO THE INTERSECTION AND STOPPED. PLACED CAR IN PARK AND RESTARTED ON SECOND ATTEMPT. 3)TOOK THE CAR INTO DEALER JIM FISHER VOLVO, PORTLAND OREGON. THEY CHECKED THE THROTTLE CONTROL MODULE FOR CLEANING. IT WAS CLEAN SO NO WORK ... Read more
Incident date: Nov 27, 2004
DURING LAST THANKSGIVING BREAK, MY HUSBAND AND I DROVE OUR 2000 VOLVO XC FROM NEW MEXICO HOME TO FORT COLLINS, CO. THE MORNING OF OUR DEPARTURE, THE ETS (ELECTRONIC THROTTLE MODULE) LIGHT CAME ON, THEN WENT OUT. ON THE WAY HOME, THE CARE SHUDDERED AND LURCHED, AND LOST POWER WITH ACCELERATION. IT TOOK US 6 HOURS TO TRAVEL 125 MILES FROM COLORADO SPRINGS TO FORT COLLINS, AND WE WERE TRYING TO BEAT ... Read more
Incident date: Aug 8, 2005
DRIVING 01 VOLVO XC ALONG IN RUSH HOUR INTERSTATE TRAFFIC BOSTON. CAR ENGINE CUTS OUT. I SWERVE THREE TIMES NEARLY IN HUGE ACCIDENT! CAR RESTARTED BUT DID IT AGAIN ONE MORE TIME. PROGRESSIVELY DID IT MORE OFTEN UNTIL I REPLACED THROTTLE CONTROL MODULE WHICH VOLVO SAWEDEN IS REPLACING FREE ON RECALL. US VOLVO DENYING PROBLEM. IS THIS A FORD INFLUENCE? *NM
Crash
Fire
Incident date: Sep 9, 2005
IN THE SUMMER OF 2004 I THOUGHT I FELT MY BRAKES FREEZE UP, BUT JUST THOUGHT IT WAS ME, THINKING "I'M IN A YEAR OLD VOLVO, THERE'S NO WAY THAT COULD HAVE HAPPENED." A FEW MONTHS LATER IT DID HAPPEN AND I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED THE MASTER CYLINDER. THAT WAS 11/19/04. ON 2/28/05 I RETURNED THE VEHICLE TO THE DEALERSHIP AGAIN FOR THE SAME PROBLEM. THIS TIME THEY REPLACED TH... Read more
Incident date: Aug 4, 2005
EMT FAILURE IN 1999 S80T6 VOLVO. THE VEHICLE LOST POWER, THIS WAS THE SECOND TIME IN 2 WEEKS. THE FIRST TIME THE DEALER REPLACED THE ALTERNATOR >$900. THE NEXT TIME W/IN 2 WEEKS IT LOST POWER AND THEY REPLACED THE EMT >$1000. ONLY 41K MILES ON THE VEHICLE. *NM
Incident date: Aug 24, 2004
DRIVING ON HIGHWAY IN LEFT HAND LANE WHEN VEHICLE LOST POWER AND SUDDENLY DECREASED TO 10 MPH WITH NO PRIOR WARNING. DRIVER VEERED OVER TO LEFT HAND SHOULDER TO AVOID REAR END COLLISION. WARNING LIGHT APPEARED STATING POWER FAILURE! STATE TROOPER WITNESSED INCIDENT. THE NEXT DAY MY VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE. I ASKED FOR THE OLD PART AND THEY WOULD NOT GIVE IT TO ME. *NM
Incident date: Jul 27, 2005
1998 VOLVO S70 LOST POWER THEN STALLED MULTIPLE TIMES (9) WHILE DRIVING APPROXIMATELY JULY 27, 2005 . I AM CONCERNED ABOUT DANGER OF STALLING IN TRAFFIC AND GETTING REAR ENDED OR IF STALLS IN INTERSECTION. OR BEING STRANDED. WAS ABLE TO GET IT TO THE DEALER. THEY FOUND "FAILING MASS AIR FLOW SENSOR". THEY REPLACED IT AND IT RUNS FINE NOW. OLD PART IS NOT AVAILABLE. BUT SERVICE AND REPAIR COST $... Read more
Incident date: Jun 9, 2005
MY 2001 VOLVO S80 WITH 43,000 MILES WAS LURCHING SO BADLY THAT I HAD TO RIDE THE BRAKE PEDAL TO KEEP THE CAR UNDER CONTROL. ON 6-9-05, I TOOK THE CAR TO THE VOLVO DEALER IN SANTA ANA, CA WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT THEIR DIAGNOSTIC SOFTWARE SHOWED THAT I HAD A THROTTLE PROBLEM; I WAS CHARGED (AS I'M OUT OF WARRANTY) FOR THE DIAGNOSIS AND CLEANING OF THE THROTTLE. I TOLD THE S... Read more
Incident date: Aug 6, 2005
SEE EXISTING NHTSA ACTION NUMBER PE05041 FOR THIS FAILURE TYPE (1) DROVE THROUGH PUDDLE (2) "ENGINE SYSTEM SERVICE REQUIRED" LIGHT; LOSS OF POWER (LIMP-HOME MODE) (3) FAILED ELECTRONIC THROTTLE MODULE REPLACED (TOTAL COST $1106.82); FAILED MODULE IS AVAILABLE ALTHOUGH I TOOK IT APART TO FIND PROBLEM - WORN-THROUGH BUTTERFLY VALVE POSITION SENSOR AS DESCRIBED AT HTTP://VEXEDVOLVO.ORG/. *JB
Incident date: Jul 26, 2005
1) 1999 VOLVO V70. ETS LIGHT APPEARED ON DASHBOARD. 2) THROTTLE BODY ASSEMBLY DEFECTIVE 3) PARTS REPLACED WITH NEW. *JB
Incident date: Jul 16, 2005
DT: THE CONTACT OWNS A 2001 VOLVO S80. THE VEHICLE WILL BEGIN TO BUCK AT HIGHWAY SPEEDS. THE CRUISE CONTROL WILL DROP OFF AT RANDOM AND STOP WORKING BEFORE THE BUCKING STARTS. SOMETIMES AT START UP IT WILL IDLE REALLY ROUGH. THE CONTACT PURCHASED THE VEHICLE ON JULY 16, 2005 AND THIS PROBLEM HAS BEEN OCCURRING EVER SINCE HE PURCHASED THE VEHICLE. THE VEHICLE WILL COMPLETELY STALL AS WELL AS RUN... Read more
Incident date: Sep 13, 2005
I PURCHASED A 2000 VOLVO XC AND HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. I UNDERSTAND SOME OF THEM ARE VERY VERY COMMON AND I WAS TOLD I SHOULD REPORT THIS TO YOU. PROBLEM 1 ETS SYSTEM LIGHT IS NOW ON. PROBLEM 2..HAD TO REPLACE AWD UNIT. PROBLEM 3 HAD TO REPLACE BLOWER MOTOR FOR HEAT/AC. *JB
Incident date: May 12, 2003
AT ABOUT 8,000 MILES, MY 2001 (PURCHASED SUMMER 2002) VOLVO V70 SUDDENLY STOPPED WHEN I SLOWED DOWN ON A ROAD NEAR MY HOME. THE CAR RESTARTED, BUT DID NOT SEEM TO HAVE THE SAME PICK-UP AS BEFORE. I SUBSEQUENTLY TOOK THE CAR INTO THE VOLVO DEALERSHIP AND WAS TOLD THE THROTTLE MECHANISM NEEDED CLEANING. AFTER THIS WAS DONE, THE CAR SEEMED FINE FOR SEVERAL MONTHS. AT ABOUT 15,000 MILES, THE SAME ... Read more
Incident date: Sep 5, 2005
I OWN A 1999 VOLVO V70 AWD WAGON WITH 55,000 MILES. WE WERE TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH AND THE CAR STARTED TO SURGE. THE ETS LIGHT CAME ON. WE WERE ABLE TO DRIVE HOME, BUT THE CAR WAS RUNNING ROUGHLY. I CONTACTED THE DEALER AND MADE AN APPOINTMENT TO BRING IT IN. I WAS TOLD THAT THE ELECTRONIC THROTTLE BODY MODULE NEEDED TO BE REPLACED. THEY ALSO SUGGESTED A COMPLETE VEHICLE SOFT... Read more
Incident date: Sep 8, 2005
DT: THE CONSUMER STOPPED A TRAFFIC LIGHT, AND AFTER THE LIGHT CHANGED, THE CONSUMER STEPPED ON THE ACCELERATOR AND THE CAR MOVED FORWARD ABOUT TEN FEET , AND THERE WAS A DECREASE IN POWER TO THE POINT OF STALLING. THE CONSUMER FELT AS THOUGH IT COASTED THROUGH, SHE IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. THE ELECTRONIC THROTTLE SYSTEM ( ETS) LIGHT ILLUMINATED. SHE REFERRED TO OWNER'S MANUA... Read more
Incident date: Sep 10, 2005
ETM FAILURE ON MY 2001 VOLVO S80 HAS LEFT IT INOPERABLE AND A SERVICE BILL OF $1004.00 THIS IS A COMMON PROBLEM THAT HAS ALREADY BEEN STATED BY SEVERAL OTHER CUSTOMERS. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS. VOLVO HAS A BETTER REPUTATION THAN THIS!PLEASE HELP. *NM
Incident date: Sep 2, 2005
I PURCHASED A 1999 VOLVO S80 ON AUGUST 30, 2005. WITHIN 2 WEEKS OF OWNERSHIP, THE CAR WOULD RACE AT A STOP SIGN, WHILE I APPLIED THE BRAKES. THE NEXT DAY, IT RAN ROUGH IN MY DRIVE WAY WHILE IT IDLED. I TOOK IT DIRECTLY TO THE VOLVO DEALER IN MEMPHIS. THEY TOLD ME I NEEDED A ETM AND AIR FLOW METER. THESE WERE REPLACED AT A COST TO ME OF $848.21 PARTS AND LABOR. *NM
Incident date: Jun 21, 2005
MY S70 VOLVO, STALLED ON FREEWAY A NUMBER OF TIMES WITHIN A ONE DAY PERIOD, WOULD RESTART AND GOT IT TO VOLVO OF ESCONDIDO CA, HAD MY CAR FOR 3 DAYS AND I RENTED ( I AM A SINGLE MOM AND CANNOT AFFORD THIS OR TO BE WITHOUT A CAR) RECEIVED MY CAR& BILL $457.69 TO CLEAN THE THROTTLE BODY. ON 7/ 18 I RETURNED IT TO VOLVO BECAUSE IT BEGAN DOING IT AGAIN ON SEVERAL OCCASIONS. THAT TIME VOLVO HAD IT ... Read more
Incident date: Sep 9, 2005
ETS FAILURE. HAD TO BUY A NEW THROTTLE BODY ASSEMBLY. *NM
Incident date: Aug 1, 2005
DT: THE VEHICLE STALLED/DIED AND LOST POWER DUE TO ELECTRONIC THROTTLE MODULE FAILURE. *AK *JB
Incident date: Jun 1, 2003
DT: ON SEPTEMBER 12, 2005 THE CONSUMER'S HUSBAND HAD HIS FOOT ON THE BRAKE AND THE VEHICLE SURGED FORWARD. THE ELECTRONIC THROTTLE MODULE FAILED AND WAS REPLACED. *AK *JB
Incident date: Sep 6, 2005
HAD PROBLEMS WITH CAR STALLING AT SLOW SPEEDS, BUT ALL OF A SUDDEN WHILE DRIVING ON A MAJOR HIGHWAY AT 65 MPH AND CAR LOST POWER. WE WERE ABLE TO GLIDE TO SHOULDER WHERE CAR STALLED. IT RESTARTED IMMEDIATELY, BUT ABOUT EVERY 5 MI. THE CAR WOULD STALL AGAIN. THE SERVICE DEPT. AT STAMFORD VOLVO TOLD ME I HAD BAD GAS AND THEY REPLACE A SENOR IN THE FUEL SYSTEM. AS SOON AS I LEFT THE DEALERSHIP A... Read more
Incident date: Jun 15, 2002
THE THROTTLE BODY HAS FAILED IN TRAFFIC AND ON THE HWY. THE PART HAS BEEN REPLACED 2 TIMES AND WAS CLEANED 2 - 3 TIMES. AT THIS TIME I AM UNABLE TO DRIVE IT OVER 15 MPH. NEEDLESS TO SAY IT IS SITTING. I AM GUESSING AT THE DAY IT STATED. *NM
Incident date: Sep 8, 2005
I OWN A 1999 VOLVO V70XC. WHILE DRIVING TO WORK ON 9/8/05, SUDDENLY THE ELECTRONIC THROTTLE SYSTEM (ETS) LIGHT LIT UP ON MY DRIVER CONTROL PANEL, AND I LOST A CONSIDERABLE AMOUNT OF ACCELERATION AS I WAS DRIVING THROUGH AN INTERSECTION. I QUICKLY PULLED OVER TO THE SIDE OF THE ROAD, AND CHECKED MY OWNER'S MANUAL. AS THE MANUAL INSTRUCTED, I CONTACTED MY MECHANIC FROM THE ROAD AND HE SUGGESTED I... Read more