Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 15,069 complaints for VOLVO

VOLVO V70XC (2000) — ELECTRICAL SYSTEM:IGNITION:MODULE Sep 28, 2005
Incident date: Jun 25, 2003
THE ELECTRONIC THROTTLE MODULE (ETM) HAS FAILED TWICE ON MY 2000 VOLVO V70XC. THE FIRST TIME IT WAS STILL UNDER WARRANTY, THE SECOND WAS ABOUT 17K MILES AFTER THE FIRST. BOTH TIMES IT FAILED WHILE DRIVING ON HIGHWAY AT HIGH SPEED. BOTH TIMES ENGINE STALLED IN TRAFFIC. BOTH TIMES MANAGED TO GET TO SHOULDER, RESTART, AND GET HOME WITH CAR ALTERNATELY SURGING AND STALLING THE WHOLE WAY. BOTH TIM... Read more
VOLVO TOW HITCH (9999) — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Sep 28, 2005
Incident date: Jun 25, 2003
THE ELECTRONIC THROTTLE MODULE (ETM) HAS FAILED TWICE ON MY 2000 VOLVO V70XC. THE FIRST TIME IT WAS STILL UNDER WARRANTY, THE SECOND WAS ABOUT 17K MILES AFTER THE FIRST. BOTH TIMES IT FAILED WHILE DRIVING ON HIGHWAY AT HIGH SPEED. BOTH TIMES ENGINE STALLED IN TRAFFIC. BOTH TIMES MANAGED TO GET TO SHOULDER, RESTART, AND GET HOME WITH CAR ALTERNATELY SURGING AND STALLING THE WHOLE WAY. BOTH TIM... Read more
VOLVO S80 (2000) — ELECTRICAL SYSTEM Sep 28, 2005
Incident date: Sep 26, 2005
SURGING ENGINE RPM NOTED ON NUMEROUS OCCASIONS WHILE STOPPED. SEEMS TO BE WHEN USING AIR CONDITIONER OUR SAFETY CONCERN IS THE POSSIBILITY OF THE ENGINE OVERPOWERING THE BRAKES. DEALER SAYS IT IS THE ELECTRONIC THROTTLE MODULE AND NOTED IT IS AN ON-GOING PROBLEM WITH THIS MODEL CAR AS WELL AS A SAFETY AND RELIABILITY CONCERN. *NM
VOLVO S80 (2000) — ELECTRICAL SYSTEM Sep 28, 2005
Incident date: May 28, 2005
I OWN A VOLVO S80 AND HAVE SEEN SOME PERFORMANCE PROBLEMS SIMILAR TO THOSE DESCRIBED BY HTTP://VEXEDVOLVO.ORG/. STALLING ON A HIGHWAY IS ONE OF THE BIGGEST PROBLEMS ALTHOUGH MY STALLS USUALLY DON''T CAUSE THE CAR TO TOTALLY STOP. I RECENTLY CONTACTED VOLVO SINCE I FEEL THAT THIS TYPE OF SITUATION IS UNSAFE. THEY NEVER RESPONDED TO MY REQUEST, WHICH WAS FOR A REPLACEMENT PART, THAT I WOULD PAY F... Read more
VOLVO S60 (2001) — ELECTRICAL SYSTEM Sep 28, 2005
Incident date: Aug 19, 2005
THE ELECTRONIC THROTTLE MODULATOR (ETM) IN MY 01' VOLVO S60, LIKE MANY OTHERS, HAS BECOME FAULTY. WHILE SITTING IDLE OR IN DRIVE, THE RPM'S WILL FLUCTUATE ERRATICALLY CAUSING WHAT SEEMS TO BE BURSTS IN ACCELERATION AND NEAR STALLS. CONSEQUENCES OF THIS DEFECT INCLUDE IMPROMPTU BREAKING TO CORRECT RPM FLUCTUATIONS. THE CAR WAS DIAGNOSED A MONTH AGO BY A CERTIFIED VOLVO DEALER WITH A FAILING ETM.... Read more
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 28, 2005
Incident date: May 31, 2005
CAR WAS STALLING, SLOWING DOWN AND STOPPING. RUNNING ROUGH AND LURCHING FORWARD AFTER IT HAD BEEN STALLED FOR A FEW SECONDS. THE CHECK ENGINE LIGHT WAS ON AND THE ETM FAILED ON MY 2000 S70. THE ETM WAS REPLACED TWICE ON THIS VEHICLE BUT IT REQUIRED 4 TRIPS TO THE DEALER BOTH TIMES BEFORE THEY WOULD REPLACE THE ETM. EACH TIME THEY TRIED TO FIX IT WITH OUT INCURRING ANY COSTS TO THEM AND THE CAR... Read more
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Sep 28, 2005
Incident date: Sep 22, 2005
CAR WAS STALLING, SLOWING DOWN AND STOPPING. IT WAS LURCHING FORWARD WHEN I STEPPED ON THE THROTTLE ALMOST CAUSING AN ACCIDENT. THE ETM HAS BEEN REPLACED ONCE ON THIS VEHICLE. *NM
VOLVO V70 (2001) — VEHICLE SPEED CONTROL Sep 27, 2005
Incident date: Sep 26, 2005
THE VEHICLE EXPERIENCES SUDDEN, UNEXPECTED, DECELERATION AND ACCELERATIONS WHILE DRIVING UNDER NORMAL CONDITIONS. MUST TURNOFF VEHICLE AND ATTEMPT TO RE-START. DOESN'T ALWAYS RESTART IMMEDIATELY. *NM
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Sep 27, 2005
Incident date: Sep 25, 2005
1999 VOLVO V70 W/61,000. ELECTRONIC THROTTLE MODULE FAILURE (ETS AND CHECK ENGINE LIGHTS: ROUGH IDLE ON START (SURGING);SLOW SPEED ONLY. DEALER SERVICE MGR. INDICATED THEY REPLACE MANY, BUT NOT AT SUCH LOW MILEAGE. NO INDICATION THAT FAILURE WAS IMMINENT EXCEPT SLIGHT, OCCASIONAL HESITATION AFTER STARTUP. TRIP LENGTH OF 3 MILES. SUBSEQUENT STARTUP AND COMMUTE TO DEALER UNEVENTFUL EXCEPT CHECK E... Read more
VOLVO V70XC (2000) — VEHICLE SPEED CONTROL Sep 27, 2005
Incident date: Sep 6, 2005
FIVE YEARS AGO, WE BOUGHT A NEW 2000 VOLVO V70-XC. IT CURRENTLY HAS 39,600 MILES ON IT. STARTING IN ABOUT 2003, THE CAR BEGAN EXPERIENCING REPEATED ENGINE MALFUNCTIONS -- ROUGH IDLE, JERKY ACCELERATION, STALLING AND, MOST ALARMINGLY, SUDDEN LOSS OF POWER WHILE MOVING. I ONCE LOST POWER ON A TRAFFIC CIRCLE, WHICH WAS TRULY TERRIFYING -- ESPECIALLY SINCE THE MAIN REASON WE PURCHASED THE CAR WAS T... Read more
VOLVO V70XC (1999) — ELECTRICAL SYSTEM Sep 27, 2005
Incident date: Sep 1, 2005
DT: THE CONSUMER WANTED THE ETM REPLACED. THE MANUFACTURER WOULD NOT COMPLY WITH THE CONSUMERS REQUEST, BECAUSE THE PART HAD NOT FAILED. THE CONSUMER HAD DIFFICULTY REMOVING THE KEY FROM THE IGNITION. THE CONSUMER WAS TOLD A DRINK WAS SPILLED IN IT, HOWEVER THE CONSUMER DISAGREED WITH THAT THEORY. THE BATTERY LIGHT ILLUMINATED, AFTER SHOWING SIGNS OF BEING WEAK, HOWEVER THE LIGHT CAME BACK ON ... Read more
VOLVO S70 (1998) — ELECTRICAL SYSTEM Sep 27, 2005
Incident date: Jul 28, 2005
ENGINE STALLED LEAVING ME STRANDED IN AN INTERSECTION IN RUSH HOUR TRAFFIC. ENGINE WOULD NOT RESTART. POLICE OFFICER HAD TO PUSH ME OFF THE STREET BECAUSE CAR WOULD NOT RESTART. DEALER STILL HAS NOT IDENTIFIED THE PROBLEM. *NM
VOLVO S70 (1998) — ENGINE AND ENGINE COOLING:ENGINE Sep 27, 2005
Incident date: Jul 28, 2005
ENGINE STALLED LEAVING ME STRANDED IN AN INTERSECTION IN RUSH HOUR TRAFFIC. ENGINE WOULD NOT RESTART. POLICE OFFICER HAD TO PUSH ME OFF THE STREET BECAUSE CAR WOULD NOT RESTART. DEALER STILL HAS NOT IDENTIFIED THE PROBLEM. *NM
VOLVO S80 (2005) — ENGINE AND ENGINE COOLING:ENGINE Sep 27, 2005
Incident date: Sep 17, 2005
1) EVENTS LEADING UP TO FAILURE: PURCHASED NEW VOLVO S80 CAR ON 9/3/2005 WITH 813 MILES, DROVE IT HOME. NO INFORMATION WAS GIVEN ON THE 813 MILES ALREADY ON THE CAR. THE NEXT DAY THERE WERE OIL PUDDLES UNDERNEATH CAR AND OIL WAS ALL OVER THE PASSENGER SIDE FRAME UNDERNEATH THE CAR. THE CAR WAS TAKEN IN FOR SERVICE TUES 9/6 MORNING FOR OIL LEAKING. THE LEAKING OIL PUMP AND SEALS WERE REPLACED... Read more
Crash
VOLVO S80 (2005) — SUSPENSION:FRONT:CONTROL ARM Sep 27, 2005
Incident date: Sep 17, 2005
1) EVENTS LEADING UP TO FAILURE: PURCHASED NEW VOLVO S80 CAR ON 9/3/2005 WITH 813 MILES, DROVE IT HOME. NO INFORMATION WAS GIVEN ON THE 813 MILES ALREADY ON THE CAR. THE NEXT DAY THERE WERE OIL PUDDLES UNDERNEATH CAR AND OIL WAS ALL OVER THE PASSENGER SIDE FRAME UNDERNEATH THE CAR. THE CAR WAS TAKEN IN FOR SERVICE TUES 9/6 MORNING FOR OIL LEAKING. THE LEAKING OIL PUMP AND SEALS WERE REPLACED... Read more
Crash
VOLVO S80 (2001) — VEHICLE SPEED CONTROL Sep 27, 2005
Incident date: Oct 15, 2004
DT: THE CALLER SAID THAT WHILE DRIVING VEHICLE SPUTTERED AND STALLED. THE CALLER SAID THAT WHEN THE PROBLEM STARTED IT WOULD HAPPEN ABOUT ONCE A WEEK, AND IT GOT PROGRESSIVELY WORSE. IT WOULD STALL APPLYING THE BRAKES. HE SAID THIS PROBLEM MADE IT VERY HARD TO DRIVE IN DAILY TRAFFIC. THE CALLER WAS ABLE TO GET VEHICLE OFF THE ROAD. THEN, IT STARTED BACK UP. HE HAD THE ELECTRONIC THROTTLE MODUL... Read more
VOLVO V70XC (2000) — VEHICLE SPEED CONTROL Sep 27, 2005
Incident date: Sep 22, 2005
ETS LIGHT COMING ON - IMMEDIATE LOSS OF POWER. VERY DANGEROUS AT 70 MPH IN 3-4 LANES OF HEAVY TRAFFIC. I PUT MY EMERGENCY BLINKERS ON AND TRIED TO SAFELY GET OFF THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON, THE LIGHT WENT AWAY AND I PROCEEDED TO DRIVE TO THE DEALERSHIP. ENROUTE, IT HAPPENED AGAIN JUST AS I WAS PULLING TO A STOP AT A RED LIGHT. I TURNED THE CAR OFF AND BACK ON, IT DID NOT HELP TH... Read more
VOLVO S80 (2001) — ELECTRICAL SYSTEM Sep 27, 2005
Incident date: Sep 26, 2005
CAR WAS RACING AND STALLING ON HIGHWAY AND WHILE IDLING. TOOK IT IN AND DIAGNOSTIC CODES IDENTIFIED A FAULTY MASS AIR FLOW SENSOR AND ELECTRONIC THROTTLE MODULE/RELOAD AND THROTTLE BODY. CAR HAS 48,800 MILES ON IT. THESE REPAIRS COST OVER $1400. PLEASE HAVE VOLVO LOOK INTO THIS AND A RECALL IS JUSTIFIED. *JB
VOLVO S80 (2000) — FUEL SYSTEM, OTHER Sep 27, 2005
Incident date: Sep 27, 2005
VOLVO 2000 S-80 2.9 105,000 MILES 1. STALLING, LACK OF ACCELERATION, HESITATION AT HIGHWAY SPEEDS AND AROUND TOWN 2. COMPLETE SHUT DOWN OF ENGINE AT SPEED ON ROUTE 95 DURING RUSH HOUR 3. THROTTLE MODULE REPLACED AT A COST $1200.00 TASCA VOLVO STATED I REPLACE DOZENS OF THESE. THE MANUFACTURER KNOWS ABOUT THE PROBLEM AND DOES NOTHING. *JB
VOLVO S70 (1999) — ELECTRICAL SYSTEM:IGNITION:MODULE Sep 26, 2005
Incident date: Sep 22, 2005
WE HAVE 1999 VOLVO GLT. DURING ROUTINE MAINTENANCE OUR MECHANIC NOTED THAT OUR ELECTRONIC THROTTLE MODULATOR (?) NEEDED TO BE REPLACED. HE SAID THAT HE HAS SEEN THIS PROBLEM ON MANY 1999-2001 VOLVOS. THE CLUE FOR HIM WAS THE IRREGULAR AND HIGH IDLE OF THE CAR. IT COST APPROXIMATELY $1000.00 TO REPAIR. THE CAR ONLY HAS 54K MILES. *JB
VOLVO V70 (2001) — VEHICLE SPEED CONTROL Sep 26, 2005
Incident date: Aug 20, 2005
WE PURCHASED A 2001 VOLVO V70 2.4T WAGON 12-16-01 FROM THE DEALER, WHO HAD USED IT AS A LOANER VEHICLE. THIS COMPLAINT IS REGARDING THE THROTTLE CONTROL. FOR ABOUT A MONTH IT WOULD FEEL AS IF A PLUG WAS BAD OR A FUEL LINE CLOGGED WHEN DRIVING AT A STEADY SPEED. IT WASN'T AT FIRST NOTICEABLE DURING ACCELERATION. THEN A "REDUCED PERFORMANCE" MESSAGE CAME ON THE DASH. FINALLY, ON 8-20-05, THE CA... Read more
VOLVO V70 (1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Sep 26, 2005
Incident date: Oct 20, 2004
I'VE HAD NUMEROUS ELECTRONIC PROBLEMS WITH MY VOLVO V70 SINCE I BOUGHT IT IN 1998. THE VEHICLE HAS BEEN BROUGHT BACK TO THE VOLVO REPAIR DEALER FOR MANY REPAIRS (I HAVE ORGANIZED DOCUMENTS OF ALL THE REPAIR ORDERS) CLEARLY IDENTIFIED AS "LOST OF POWER" WHILE DRIVING. MOSTLY ON SMALL ROADS AND ONLY ONCE ON AN INTERSTATE. ORIGINALLY STARTED UNDER WARRANTY, I WAS TOLD THAT THE SAME PROBLEM WAS NOT... Read more
VOLVO V70 (1999) — ELECTRICAL SYSTEM Sep 26, 2005
Incident date: Oct 20, 2004
I'VE HAD NUMEROUS ELECTRONIC PROBLEMS WITH MY VOLVO V70 SINCE I BOUGHT IT IN 1998. THE VEHICLE HAS BEEN BROUGHT BACK TO THE VOLVO REPAIR DEALER FOR MANY REPAIRS (I HAVE ORGANIZED DOCUMENTS OF ALL THE REPAIR ORDERS) CLEARLY IDENTIFIED AS "LOST OF POWER" WHILE DRIVING. MOSTLY ON SMALL ROADS AND ONLY ONCE ON AN INTERSTATE. ORIGINALLY STARTED UNDER WARRANTY, I WAS TOLD THAT THE SAME PROBLEM WAS NOT... Read more
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Sep 26, 2005
Incident date: Oct 20, 2004
I'VE HAD NUMEROUS ELECTRONIC PROBLEMS WITH MY VOLVO V70 SINCE I BOUGHT IT IN 1998. THE VEHICLE HAS BEEN BROUGHT BACK TO THE VOLVO REPAIR DEALER FOR MANY REPAIRS (I HAVE ORGANIZED DOCUMENTS OF ALL THE REPAIR ORDERS) CLEARLY IDENTIFIED AS "LOST OF POWER" WHILE DRIVING. MOSTLY ON SMALL ROADS AND ONLY ONCE ON AN INTERSTATE. ORIGINALLY STARTED UNDER WARRANTY, I WAS TOLD THAT THE SAME PROBLEM WAS NOT... Read more
VOLVO V70XC (1999) — VEHICLE SPEED CONTROL Sep 26, 2005
Incident date: Sep 10, 2005
DT: THE CONSUMER STATED THAT THE 1999 VOLVO V70 HAD TO HAVE THE THROTTLE MODULE REPLACED. THE CAR HAD ALL THE LIGHTS COME ON BEFORE THE CAR LOST POWER. THE CAR WOULD INTERMITTENTLY STOP GIVING ANY INFORMATION AT ALL FROM THE DASH. THERE WAS AN ARROW IN THE DASH THAT INDICATED THAT THERE WAS A THROTTLE PROBLEM. THE CONSUMER WAS THE SECOND OWNER OF THIS VEHICLE, AND IT COST HER $904.00 TO REPLACE T... Read more
VOLVO S80 (2000) — VEHICLE SPEED CONTROL Sep 26, 2005
Incident date: Mar 4, 2005
DT: WHILE DRIVING AT 65 MPHICLE STALLED/HESITATED, AND OPERATED AT REDUCED SPEED OF 20 MPH. THE THROTTLE MODULE MALFUNCTIONED, CAUSING THE VEHICLE TO STALL. THE THROTTLE MODULE WAS REPLACED. *AK
VOLVO XC70 (2002) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Sep 26, 2005
Incident date: Sep 4, 2005
DT: THE CALLER SAID WHILE DRIVING AT 55 MPH COOLANT LIGHT ON DASHBOARD CAME ON AND THE VEHICLE BROKE DOWN AND CAUGHT ON FIRE. SHE SAID THE LIGHT CAME ON BEFORE SHE LEFT FOR A TRIP, AND THE DEALER SAID THEY FIXED IT. THE CALLER SAID WHILE ON THE TRIP THE LIGHT CAME ON AGAIN AND SHE CALLED DEALER, AND WAS TOLD AS LONG AS THE TEMPERATURE WAS NOT RISING THE VEHICLE WOULD BE OKAY. THE DEALER SAI... Read more
Fire
VOLVO S80 (1999) — ELECTRICAL SYSTEM:IGNITION:MODULE Sep 26, 2005
Incident date: Sep 24, 2005
VEHICLE SURGES IN RPM WHILE DRIVING,VEHICLE STARTED BY NO ACCELERATION WARNING LIGHT ON ENGINE MALFUNCTION. SHUT OFF WHILE DRIVING. *NM
VOLVO S80 (2001) — FUEL SYSTEM, GASOLINE Sep 26, 2005
Incident date: Sep 23, 2005
I OWN A 2001 VOLVO S 80. IT DIED ON THE HIGHWAY IN THE MIDDLE OF BUSY RUSH HOUR TRAFFIC. HAD IT TOWED TO VOLVO AND REPAIRED. NEED A NEW THROTTLE BODY AND MASS AIR FLOW SENSOR. VERY EXPENSIVE REPAIR AND WAS TOLD OFF THE RECORD THAT THIS PART FAILURE HAS BEEN MUCH MORE COMMON THAN IT SHOULD BE. I AM NOTIFYING YOU SO THAT YOU WILL LOOK INTO MANNER. SEEMS THIS SHOULD BE A RECALL ITEM. THANK YOU. *NM
VOLVO S80 (1999) — ELECTRICAL SYSTEM:WIRING Sep 25, 2005
Incident date: Sep 8, 2005
1,2) VOLVO S80 STALLED WHILE MY WIFE WAS DRIVING 60 MPH IN RUSH HOUR INTERSTATE HIGHWAY TRAFFIC. CAR LOST POWER, WOULD NOT ACCELERATE, POWER STEERING LOST; SHE GOT THE CAR TO THE SIDE OF THE ROAD JUST IN TIME BEFORE A ONE-LANE CONSTRUCTION BARRIER; OTHERWISE, TRAFFIC WOULD HAVE BEEN BACKED UP FOR MILES FOR A LONG TIME (THERE WAS NO TURN AROUND AVAILABLE FOR TOW-TRUCK IN THIS PART OF THE INTERSTATE... Read more
VOLVO V70XC (1999) — VEHICLE SPEED CONTROL Sep 24, 2005
Incident date: Sep 10, 2005
INITIALLY, I NOTICED THE CAR WOULD SURGE UPON ACCELERATION IN 1ST GEAR. SOMETIMES, MAYBE 40% OF THE TIME, I WOULD START OFF FROM A STOP, BUT THE CAR WOULD HESITATE BEFORE GOING. ALSO, THE CAR WOULD IDLE ROUGHLY WHEN FIRST STARTED, AND WOULD 'SHUTTER' WHEN TURNED OFF. ONCE, I TURNED OFF THE CAR AND REMOVED THE KEY, AND THE CAR CONTINUED TO SPUTTER ROUGHLY UNTIL I RESTARTED IT. IT WAS RECOMMEN... Read more
VOLVO S80 (2001) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Sep 23, 2005
Incident date: Aug 4, 2004
WE OWN A 2001 VOLVO S80 WITH AN ELECTRONIC THROTTLE MODULE PROBLEM THAT WE ATTEMPTED TO HAVE THE VOLVO DEALER FIX IN AUGUST 04. THE CAR HAD 98,000 MILES ON IT AT THAT TIME. THE DEALER CLAIMED TO NOT BE AWARE OF ANY PROBLEMS WITH THE ETM, BUT THAT THEY COULD ATTEMPT TO CLEAN THE SYSTEM, WHICH THEY PROCEEDED TO DO AT $566. THE PROBLEM WASN'T FIXED, BUT THE DEALER SAID THEY COULD NOW FIX THE PROBL... Read more
VOLVO S80 (2001) — VEHICLE SPEED CONTROL Sep 23, 2005
Incident date: Aug 24, 2005
CAR STALLED IN TRAFFIC AND THEN FAILED TO ACCELERATE AT AN INTERSECTION. PAID $900 FOR A NEW ELECTRONIC THROTTLE MODULE AND THE LEARNED VOLVO IS WELL AWARE OF PROBLEM WITH THE PART AND THAT MANY, MANY VEHICLES HAVE THE PROBLEM. *NM
VOLVO V70XC (2000) — ELECTRICAL SYSTEM Sep 23, 2005
Incident date: Jul 4, 2005
DT: THE CONSUMER STATES: THE ETM LIGHT WAS COMING ON AND THE VEHICLE WOULD LOSE POWER WHEN THIS OCCURRED. THE CONSUMER HAD TO STOP THE VEHICLE AND RESTART IT. THIS WOULD HAPPEN AT ALL SPEEDS. THE CONSUMER WAS THE ORIGINAL OWNER OF THE VEHICLE. THE CONSUMER HAD NOT REPLACED THE ETM AND HAD BEEN TOLD BY THE DEALER THAT THE ETM WAS BAD. *AK (11/17/05) *SC
VOLVO S80 (2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Sep 23, 2005
Incident date: Apr 2, 2004
THE ABS CONTROL MODULE FUNCTIONS INTERMITTENTLY AND IS USUALLY IN THE FAILURE MODE. ABS BRAKES DO NOT FUNCTION PROPERLY. A NEW MODULE IS REQUIRED AT A QUOTED PRICE OF $950 FROM VOLVO DEALER. THIS IS A CONTINUOUS AND ONGOING PROBLEM.
VOLVO 850 (1994) — ENGINE AND ENGINE COOLING Sep 23, 2005
Incident date: Jul 1, 2005
MY 1994 850 VOLVO STATION WAGON WOULD SUDDENLY LOOSE POWER AND STALL. I BROUGHT THE CAR TO MY VOLVO MECHANIC ( AN UNAUTHORIZED DEALER) WHO TRIED 3 TIMES TO FIX THE PROBLEM. I READ SOME CONSUMER ALERTS THAT DESCRIBED THE SAME PROBLEMS BUT DID NOT INCLUDE MY YEAR. I CALLED VOLVO AND THEY WOULD NOT HELP UNLESS I WENT TO AN AUTHORIZED DEALER. THE AUTHORIZED DEALER WOULD NOT WORK WITH MY MECHANIC.... Read more
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Sep 23, 2005
Incident date: Dec 24, 2003
DT: THE CONTACT STATED BASICALLY THE WARNING LIGHT WAS COMING ON IN THE LATTER PART OF 2003. IT HAPPENED SEVERAL TIMES. HE TOOK THE VEHICLE TO THE DEALER, AND THE DEALER TOLD HIM THAT HE COULD HAVE IT CLEANED, BUT THE WARNING LIGHT COULD STILL COME ON. HE WOULD EVENTUALLY HAVE TO REPLACED THE ELECTRONIC THROTTLE MODULE (ETM). THE CONTACT HAD IT REPLACED IN 2-04, AND JUST FOUND OUT ABOUT THE ... Read more
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Sep 23, 2005
Incident date: Sep 21, 2005
DT: VEHICLE HESITATED AND STALLED, WOULD NOT GO FASTER THAN 10 MPH. IT HAPPENED ON SEPTEMBER 25, 2005. DEALER CLEANED THE THROTTLE TWICE, BUT ID DID NOT SOLVE THE PROBLEM. *AK
VOLVO V70XC (2001) — VEHICLE SPEED CONTROL Sep 23, 2005
Incident date: Sep 14, 2005
TRAVELING ALONG I10 I JUST CROSSED THE LA BORDER INTO TEXAS IN MY 2001 VOLVO CROSS COUNTRY WITH 60,000 MILES ON IT. THE CAR GIVES ME A MESSAGE OF PERFORMANCE REDUCED AND SLOWS TO 10 MILES AN HOUR. THIS IS CONSIDERED A LIMP MODE AS I LEARNED LATER. I WAS IN LA TAKING A FRIEND OUT OF NEW ORLEANS AFTER HURRICANE KATRINA. TRAFFIC ON I10 WAS FILLED WITH MILITARY AND SEMI TRACTORS. I PUT ON MY FLAS... Read more
VOLVO S80 (1999) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Sep 22, 2005
Incident date: Sep 20, 2005
(1) ON MORE THAN ONE OCCASION THE VOLVO S80 HAS HAD SHUTTERING OF THE ENGINE AT IDLE. (2) ON MORE THAN ONE OCCASION THE VOLVO S80 HAS PLACED THE OCCUPANTS AT RISK OF BODILY INJURY DUE TO THE LOSS OF POWER AND SUDDEN ACCELERATION IN HIGH TRAFFIC SITUATIONS. (3) THE VOLVO S80 HAS BEEN TO THE DEALER ON TWO OCCASIONS - THE FIRST OCCASION, I BELIEVE THE THROTTLE BODY COMPONENTS WERE CLEANED AND THE WAR... Read more
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Sep 22, 2005
Incident date: Sep 10, 2005
WE OWN A 1999 VOLVO S70 AWD SEDAN. WE HAVE BEEN EXPERIENCING DIFFICULTIES RELATED TO THE LACK OF ACCELERATION AT UNANTICIPATED TIMES OR A SUDDEN DECLINE IN POWER AT OTHER TIMES. THE ETS WARNING LIGHT IS ON. THIS UNEXPECTED LOSS OF ACCELERATION IS ESPECIALLY HAZARDOUS/DANGEROUS WHEN PULLING OUT INTO TRAFFIC THINKING THAT YOU HAVE PLENTY OF SPACE AND TIME ONLY TO FIND OUT THAT YOU CANNOT ACCELERAT... Read more
VOLVO S40 (2000) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR Sep 22, 2005
Incident date: Sep 21, 2005
BOUGHT A NEW 2000 VOLVO S40 IN APRIL OF 2000. THE CAR NOW HAS 60,000 MILES ON IT....LIGHT DRIVING BY MOST STANDARDS. AT 18,000 MILES REAR BRAKES AND ROTORS WERE REPLACED AT A COST OF MORE THAN $400. FRONT AND REAR BRAKES HAVE BEEN REPLACED ANOTHER TIME SINCE THEN. ON 9/21/05, I HAVE NOW ALSO HAD TO REPLACE THE ALTERNATOR AT A COST OF $600. THIS CAR ONLY HAS 60,000 MILES ON IT. I HAVE READ A LO... Read more
VOLVO S40 (2000) — SERVICE BRAKES, HYDRAULIC Sep 22, 2005
Incident date: Sep 21, 2005
BOUGHT A NEW 2000 VOLVO S40 IN APRIL OF 2000. THE CAR NOW HAS 60,000 MILES ON IT....LIGHT DRIVING BY MOST STANDARDS. AT 18,000 MILES REAR BRAKES AND ROTORS WERE REPLACED AT A COST OF MORE THAN $400. FRONT AND REAR BRAKES HAVE BEEN REPLACED ANOTHER TIME SINCE THEN. ON 9/21/05, I HAVE NOW ALSO HAD TO REPLACE THE ALTERNATOR AT A COST OF $600. THIS CAR ONLY HAS 60,000 MILES ON IT. I HAVE READ A LO... Read more
VOLVO V70 (2000) — VEHICLE SPEED CONTROL Sep 22, 2005
Incident date: Aug 8, 2005
MY 2000 V70 VOLVO'S ETS SYSTEM BROKE DOWN THIS SUMMER, HAVING BEEN ON THE ROAD FOR APPROX. 5 HRS. I WAS TRAVELING HOME ON 95 FROM NY, & I WAS ON THE DC BELTWAY (495) WHEN THE INCIDENT OCCURRED. I WAS IN THE CENTER LANE, GOING WITH THE PACE OF TRAFFIC (OR A LITTLE SLOWER - I HAD MY 23-MONTH-OLD SON IN THE CAR WITH ME), WHEN THE CAR STARTED BUCKLING A LITTLE BIT. ABOUT .10 MILE LATER, THE CRUIS... Read more
VOLVO S70 (1999) — ELECTRICAL SYSTEM Sep 22, 2005
Incident date: Sep 22, 2005
REGARDING VOLVO THROTTLE CONTROL JULY 2001-PURCHASED 1999 S70 WITH 22,600 MILES; CRUISE CONTROL QUIT, WARNING LIGHTS LIT, CAR BEGAN DECELERATING. DEALERSHIP SAID CHECK GAS CAP SECURELY-FITTING. AFTER RESTARTING, CRUISE CONTROL WORKED AND WARNING LIGHTS OFF. 30,000 MILE SERVICE- TOLD AGAIN TO CHECK GAS CAP WHENEVER CRUISE PROBLEM OCCURRED. AUGUST 2002-USING CRUISE CONTROL, ACCELERATION WI... Read more
VOLVO S70 (1999) — FUEL SYSTEM, GASOLINE:DELIVERY Sep 22, 2005
Incident date: Sep 22, 2005
REGARDING VOLVO THROTTLE CONTROL JULY 2001-PURCHASED 1999 S70 WITH 22,600 MILES; CRUISE CONTROL QUIT, WARNING LIGHTS LIT, CAR BEGAN DECELERATING. DEALERSHIP SAID CHECK GAS CAP SECURELY-FITTING. AFTER RESTARTING, CRUISE CONTROL WORKED AND WARNING LIGHTS OFF. 30,000 MILE SERVICE- TOLD AGAIN TO CHECK GAS CAP WHENEVER CRUISE PROBLEM OCCURRED. AUGUST 2002-USING CRUISE CONTROL, ACCELERATION WI... Read more
VOLVO S70 (1999) — FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM Sep 22, 2005
Incident date: Sep 22, 2005
REGARDING VOLVO THROTTLE CONTROL JULY 2001-PURCHASED 1999 S70 WITH 22,600 MILES; CRUISE CONTROL QUIT, WARNING LIGHTS LIT, CAR BEGAN DECELERATING. DEALERSHIP SAID CHECK GAS CAP SECURELY-FITTING. AFTER RESTARTING, CRUISE CONTROL WORKED AND WARNING LIGHTS OFF. 30,000 MILE SERVICE- TOLD AGAIN TO CHECK GAS CAP WHENEVER CRUISE PROBLEM OCCURRED. AUGUST 2002-USING CRUISE CONTROL, ACCELERATION WI... Read more
VOLVO S70 (1999) — ELECTRICAL SYSTEM Sep 22, 2005
Incident date: Sep 20, 2005
THIS IS THE SECOND SUBMISSION (PART TWO, ACTUALLY) OF COMPLAINT # 10137311, REGARDING VOLVO THROTTLE CONTROL MODULE AND CRUISE CONTROL. I HAD TO DIVIDE THE DESCRIPTION INTO TWO SECTIONS DUE TO SPACE LIMITATIONS. PART TWO OF ODI # 10137311: MAY 2004 (45,000 MILE SERVICE) -CAR IDLING ROUGHLY, NOT ACCELERATING SMOOTHLY, AND CLUNKING SOUND WHEN ACCELERATING. UPPER ENGINE TORQUE MOUNT. CLUNKING NO... Read more
VOLVO V70 (2001) — VEHICLE SPEED CONTROL Sep 22, 2005
Incident date: Jul 19, 2005
DT: THE CALLER SAID ON JULY 19, 2005 AFTER DRIVING TWO HOURS THE REDUCED PERFORMANCE WARNING LIGHT CAME ON. THE VEHICLE STARTED SHAKING AND HAD NO ACCELERATION. THE CALLER SAID THE REDUCED PERFORMANCE LIGHT CAME ON AGAIN ON THE WAY HOME. SHE GOT VEHICLE OFF THE ROAD AND WAITED A FEW MINUTES AND THE VEHICLE STARTED BACK UP. VEHICLE WAS TAKEN TO THE DEALER AND THE THROTTLE WAS REPLACED. THE CAL... Read more
VOLVO S80 (2000) — VEHICLE SPEED CONTROL Sep 22, 2005
Incident date: Jul 20, 2005
DT: 2000 VOLVO S80. THE VEHICLE STALLED/ DIED AND LOST POWER DUE TO THROTTLE MODULE FAILURE. *AK .
Previous 1 2 3 4 5 ... 182 183 184 ... 301 302 Next