Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 2, 2005
SERVICE ENGINE LIGHT CAME ON. COMPUTER CHECK AT SHOP SPECIALIZING IN VOLVOS SHOWED THROTTLE BODY WAS DEFECTIVE. IT REQUIRED REPLACEMENT. OUR SERVICE SHOP ESTIMATES THEY HAVE HAD TO REPLACE APPROXIMATELY 75 OF THESE.*JB
Incident date: Sep 30, 2005
1999 VOLVO V70 ETM (ELECTRONIC THROTTLE MODULE) FAILURE - MY WIFE AND 3 YEAR OLD DAUGHTER WERE DRIVING THE CAR ON A MAJOR FOUR LANE AVENUE, IN HEAVY TRAFFIC, WHEN THE ETM FAILED. THE CAR STARTED IDLING ROUGH. WHEN SHE CAME TO A STOP LIGHT, SHE HAD TO PRESS THE BRAKE EXTREMELY HARD TO PREVENT THE CAR FROM LUNGING INTO THE VEHICLE IN FRONT OF HER. WHEN SHE ACCELERATED TO PROCEED, THE CAR WOULD ON... Read more
Incident date: Aug 6, 2005
WHILE DRIVING THE CAR AT HIGHWAY SPEED (APPROXIMATELY 65 MPH) THE VOLVO V70 T5 LOST POWER AND BEGAN RUNNING EXTREMELY ROUGH. CAR HAD TO BE PULLED OVER IMMEDIATELY TO THE BREAK DOWN LANE. ON THE DASH, THE INDICATOR PANEL STATED PERFORMANCE REDUCED. AFTER TURNING ENGINE OFF AND RESTARTING, CAR BEGAN TO RUN FINE AGAIN ONLY TO HAPPEN AGAIN A FEW MILES DOWN THE ROAD. CAR HAD TO BE LIMPED TO THE ... Read more
Incident date: Oct 3, 2005
NEW VOLVO V70 WAGON. TESTED LAYING REAR SEATS DOWN TO INCREASE CARGO SPACE. RIGHT REAR BELT WOULD NOT EXTEND AND WAS LOCKED IN A RETRACTED POSITION AFTER THE SEAT WAS LAYED DOWN AND RESTORED TO IT'S ORIGINAL OPERATING POSITION. THIS SEAT AND BELT WERE NOT SUITABLE FOR OCCUPANCY AS THE SEAT BELT WOULD NOT FUNCTION. CAR WAS RETURNED TO VOLVO FOR REPAIRS. UNKNOWN TYPE OF REPAIR AT THIS TIME. *J... Read more
Incident date: Jul 1, 2005
1) NORMAL DRIVING 65 MPH WESTBOUND ON I-25/I-40 INTERSECTION, PASSING A SEMI-TRUCK ON THE LEFT. 2)ENGINE WARNING LIGHT CAME ON, CAR SLOWED TO 20 MPH, SWERVED TO AVOID ALL TRAFFIC DUE TO SUBSTANTIAL LOSS OF SPEED 3)TOWED TO VOLVO DEALERSHIP, REPLACED ELECTRONIC BRAKE SENSOR, THROTTLE BODY ASSEMBLY, AND HAD TO BUY NEW CODING FOR COMPUTER:$1300 REPAIR COST. OLD PARTS AT CORROLEY VOLVO, ALBUQUERQU... Read more
Incident date: Jul 1, 2005
1) NORMAL DRIVING 65 MPH WESTBOUND ON I-25/I-40 INTERSECTION, PASSING A SEMI-TRUCK ON THE LEFT. 2)ENGINE WARNING LIGHT CAME ON, CAR SLOWED TO 20 MPH, SWERVED TO AVOID ALL TRAFFIC DUE TO SUBSTANTIAL LOSS OF SPEED 3)TOWED TO VOLVO DEALERSHIP, REPLACED ELECTRONIC BRAKE SENSOR, THROTTLE BODY ASSEMBLY, AND HAD TO BUY NEW CODING FOR COMPUTER:$1300 REPAIR COST. OLD PARTS AT CORROLEY VOLVO, ALBUQUERQU... Read more
Incident date: Oct 5, 2005
ETS LIGHT CAME ON STALLING, RUNNING ROUGH ECT... DEALER INSTALLED NEW THROTTLE BODY (ELECTRONIC THROTTLE SYSTEM) COST TO CORRECT $1041.00. *JB
Incident date: Aug 31, 2005
I EXPERIENCED A PROBLEM WITH THREE OUT OF A SET OF FOUR GOODYEAR AMERICAN EAGLE TIRES PURCHASED AT WALMART IN NORTH CAROLINA ON 09/25/2003. THESE WERE 60,000 MILE RATED (TREAD WEAR RATING 420) RADIAL TIRES SIZE: P205/55R16. THESE WERE FOR MY VOLVO S-60...THE MANUFACTURER'S RECOMMENDED SIZE. I KEPT THE RECOMMENDED PSI @ 38 TIRE PRESSURE. I HAD THEM ROTATED AND REBALANCED SEVERAL TIMES, USUALLY ... Read more
Incident date: Jul 12, 2003
HAD TAKEN MY S80 TO THE VOLVO DEALERSHIP A NUMBER OF TIMES COMPLAINING OF ENGINE HESITATION AND STALLING. VOLVO"S DIAGNOSTIC COMPUTER SYSTEM "VADIS" OUTPUT CODES CLEARLY SHOWED DEFAULT CODES INDICATING A FAULTY MODULE. THE SERVICE MANAGER AT THIS STEADFASTLY REFUSED TO REPLACE THE MODULE "DUE TO COST". I WARNED HIM OF THE POTENTIAL CONSEQUENCES OF TRYING TO OPERATE THIS VEHICLE WITH UNRELIABLE E... Read more
Crash
Incident date: May 20, 2005
MILEAGE APPROX 115,000 WHEN PURCHASED NOW 120,000 WITHIN 8 MONTHS. HARDLY HARD USE. FAILURE OF ECM AND O2 SENSORS, ON TWO OCCASIONS THE SECOND WITHIN 1000 MILES AND 1 MONTH OF FIRST REPAIR. CAUSED THE CAR TO SURGE, IF RESTARTED MIGHT STALL AND GENERALLY BECOME DANGEROUS TO DRIVE. NO WARNING OF FAILURE. VOLVO DEALERSHIPS WELL AWARE OF PROBLEM AND OFFERED IMMEDIATE AND CORRECT DIAGNOSIS PRIOR TO CH... Read more
Incident date: May 20, 2005
MILEAGE APPROX 115,000 WHEN PURCHASED NOW 120,000 WITHIN 8 MONTHS. HARDLY HARD USE. FAILURE OF ECM AND O2 SENSORS, ON TWO OCCASIONS THE SECOND WITHIN 1000 MILES AND 1 MONTH OF FIRST REPAIR. CAUSED THE CAR TO SURGE, IF RESTARTED MIGHT STALL AND GENERALLY BECOME DANGEROUS TO DRIVE. NO WARNING OF FAILURE. VOLVO DEALERSHIPS WELL AWARE OF PROBLEM AND OFFERED IMMEDIATE AND CORRECT DIAGNOSIS PRIOR TO CH... Read more
Incident date: May 20, 2005
MILEAGE APPROX 115,000 WHEN PURCHASED NOW 120,000 WITHIN 8 MONTHS. HARDLY HARD USE. FAILURE OF ECM AND O2 SENSORS, ON TWO OCCASIONS THE SECOND WITHIN 1000 MILES AND 1 MONTH OF FIRST REPAIR. CAUSED THE CAR TO SURGE, IF RESTARTED MIGHT STALL AND GENERALLY BECOME DANGEROUS TO DRIVE. NO WARNING OF FAILURE. VOLVO DEALERSHIPS WELL AWARE OF PROBLEM AND OFFERED IMMEDIATE AND CORRECT DIAGNOSIS PRIOR TO CH... Read more
Incident date: May 20, 2005
MILEAGE APPROX 115,000 WHEN PURCHASED NOW 120,000 WITHIN 8 MONTHS. HARDLY HARD USE. FAILURE OF ECM AND O2 SENSORS, ON TWO OCCASIONS THE SECOND WITHIN 1000 MILES AND 1 MONTH OF FIRST REPAIR. CAUSED THE CAR TO SURGE, IF RESTARTED MIGHT STALL AND GENERALLY BECOME DANGEROUS TO DRIVE. NO WARNING OF FAILURE. VOLVO DEALERSHIPS WELL AWARE OF PROBLEM AND OFFERED IMMEDIATE AND CORRECT DIAGNOSIS PRIOR TO CH... Read more
VOLVO
V70XC
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 7, 2005
Incident date: May 20, 2005
MILEAGE APPROX 115,000 WHEN PURCHASED NOW 120,000 WITHIN 8 MONTHS. HARDLY HARD USE. FAILURE OF ECM AND O2 SENSORS, ON TWO OCCASIONS THE SECOND WITHIN 1000 MILES AND 1 MONTH OF FIRST REPAIR. CAUSED THE CAR TO SURGE, IF RESTARTED MIGHT STALL AND GENERALLY BECOME DANGEROUS TO DRIVE. NO WARNING OF FAILURE. VOLVO DEALERSHIPS WELL AWARE OF PROBLEM AND OFFERED IMMEDIATE AND CORRECT DIAGNOSIS PRIOR TO CH... Read more
Incident date: Aug 8, 2005
CAR WOULD NOT START - APPEARED TO BE DEAD BATTERY - REPLACED BATTERY - CAR STARTED, NEXT DAY CAR BATTERY DEAD - JUMPED BATTERY, CAR STARTED-2 HOURS LATER CAR BATTERY DEAD - TESTED NEW BATTERY TESTED OK. JUMPED BATTERY TOOK CAR TO VOLVO DEALER - LAWRENCE MOTORS IN WALNUT CREEK - TOOK SERVICE DEPARTMENT 1 DAY? TO DIAGNOSE - "WIRING HARNESS NEEDS TO BE REPLACED AT $2,000 COST!! CAR TO BE READY IN 3 T... Read more
Incident date: Oct 4, 2005
FIRST EVENT--NORMAL VEHICLE OPERATION- 33000 MILES 48 MONTHS OLD. STALLED TURNING LEFT THROUGH BUSY INTERSECTION AT RUSH HOUR--LOSS POWER STEERING CAPABILITY ALMOST RAN OFF ROAD TOWARD LIGHT POST--NO ACCIDENT OCCURRED. (MAY, 2005) NO REPAIRS. SECOND EVENT--NORMAL VEHICLE OPERATION (35,250)-STALLED GOING THROUGH INTERSECTION OCT. 4 2005. NO ACCIDENT.--ELECTRONIC THROTTLE MODULATOR CLEANED --{GIV... Read more
Incident date: Oct 3, 2005
I AM A CAR DEALER AND I JUST PURCHASED A 2001 VOLVO V70 CROSS COUNTRY WITH 57,400 MILES AT AUCTION FOR MY CAR LOT. THE CAR HAD A BAD BRAKE BOOSTER AND THIS WAS CONFIRMED BY MIDAS. THE BRAKE BOOSTER SHOULD NOT HAVE FAILED ALREADY. I CALLED VOLVO AND THE WARRANTY ENDED AT 50,000 MILES AND THERE IS NO RECALL CAMPAIGN. I AM FILING THIS COMPLAINT IN THE HOPE THAT YOU WILL GET ENOUGH COMPLAINTS TO FORC... Read more
Incident date: Aug 26, 2005
VOLVO V70 2001 WHEN USING CRUISE CONTROL ACCELERATES ON ITS ON TO EXCESSIVE SPEEDS AND DOES NOT RESPOND TO EITHER BRAKING OR TURNING OFF CRUISE CONTROL. *NM
Incident date: Oct 5, 2005
3 INDEPENDENT ISSUES: THROTTLE MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY SURGES FORWARD, PARTICULARLY DURING IDLE OR LOW SPEEDS WHILE IN FORWARD OR REVERSE EITHER STOPPED OR MOVING, CAUSING POTENTIAL SAFETY PROBLEMS. TRANSMISSION MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY LOOSES POWER, PRESENTING THE DRIVING PERFORMANCE OF A "SLIPPING" TRANSMISSION, CAUSING UNPREDICTABLE RESPONSIVENESS T... Read more
Incident date: Oct 5, 2005
3 INDEPENDENT ISSUES: THROTTLE MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY SURGES FORWARD, PARTICULARLY DURING IDLE OR LOW SPEEDS WHILE IN FORWARD OR REVERSE EITHER STOPPED OR MOVING, CAUSING POTENTIAL SAFETY PROBLEMS. TRANSMISSION MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY LOOSES POWER, PRESENTING THE DRIVING PERFORMANCE OF A "SLIPPING" TRANSMISSION, CAUSING UNPREDICTABLE RESPONSIVENESS T... Read more
Incident date: Oct 5, 2005
3 INDEPENDENT ISSUES: THROTTLE MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY SURGES FORWARD, PARTICULARLY DURING IDLE OR LOW SPEEDS WHILE IN FORWARD OR REVERSE EITHER STOPPED OR MOVING, CAUSING POTENTIAL SAFETY PROBLEMS. TRANSMISSION MODULE - VEHICLE SUDDENLY AND UNPREDICTABLY LOOSES POWER, PRESENTING THE DRIVING PERFORMANCE OF A "SLIPPING" TRANSMISSION, CAUSING UNPREDICTABLE RESPONSIVENESS T... Read more
Incident date: Oct 5, 2005
THE ETS SYSTEM ON MY 2000 VOLVO S70 IS FAILING. THE DEALER IS TELLING ME THAT THIS WILL COST $1000 TO FIX. MY CAR ONLY HAS 62,000 MILES ON IT, AND IS NOW STALLING IN TRAFFIC DUE TO THE ETB NEEDING TO BE REPLACED. THIS IS A SERIOUS MATTER AND COULD CAUSE INJURY WHILE DRIVING. MY CAR STALLED IN TRAFFIC THE OTHER DAY AND I FEARFUL TO DRIVE IT ON THE HIGHWAY OR WHEN CROSSING AN INTERSECTION. VOLV... Read more
Incident date: Oct 3, 2005
VOLVO S80 ELECTRONIC THROTTLE MODULE (ETM) PRODUCTION DEFECT NOT COVERED UNDER WARRANTY AS THE DEFECT OCCURRED JUST OUTSIDE OF WARRANTY. DEALER COST TO CORRECT IS OUTRAGEOUS GIVEN THIS IS CLEARLY A MANUFACTURER ENGINEERING DEFECT WITHIN THE THROTTLE BODY MECHANISM ITSELF. *JB
Incident date: Oct 3, 2005
VOLVO S80 ELECTRONIC THROTTLE MODULE (ETM) PRODUCTION DEFECT NOT COVERED UNDER WARRANTY AS THE DEFECT OCCURRED JUST OUTSIDE OF WARRANTY. DEALER COST TO CORRECT IS OUTRAGEOUS GIVEN THIS IS CLEARLY A MANUFACTURER ENGINEERING DEFECT WITHIN THE THROTTLE BODY MECHANISM ITSELF. *JB
Incident date: Jun 10, 2005
JUST DRIVING ALONG AND THE ETS LIGHT WENT ON. BROUGHT TO THE DEALER AND THEY REPLACED THE ETM MODULE, FOR $1500. THE CAR HAD 73,760 MILES, AND THE UNIT IS THE EXACT SAME AS THE ONE THEY REPLACED. THE DEALER TOLD ME TO EXPECT THIS ONE TO LAST THE SAME AMOUNT OF TIME, MAYBE MORE, MAYBE LESS. *JB
Incident date: Jan 1, 2005
FAULTY FUEL THROTTLE COMPONENT CAUSING OSCILLATING ACCELERATION AND DECELERATION AT HIGHWAY SPEEDS. *JB
Incident date: Oct 4, 2005
I HAVE HAD INTERMITTENT PROBLEMS WITH DRIVABILITY WITH MY 1999 VOLVO V70. WARNING LIGHTS WOULD COME ON AND OFF AND ERRATIC DRIVING PERFORMANCE WERE EXPERIENCED. THEN THE ETS LIGHT CAME ON AND STAYED ON. DRIVABILITY WORSENED TO THE POINT OF FEARING GETTING STRANDED IN THE MIDDLE OF THE INTERSECTION OR HIGHWAY. SAFETY SEEMS TO BE COMPROMISED BY THE UNPREDICTABILITY OF THE CARS PERFORMANCE. IN SPEAKI... Read more
Incident date: Sep 10, 2005
DT: WHILE DRIVING ON 09/10/2005 THE VEHICLE HESITATED/LOST POWER AND DIED. ALSO ETS LIGHT APPEARED. IN ADDITION, BRAKES WERE NOT HOLDING. THIS STARTED IN 2002. *AK
VOLVO
V70
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 4, 2005
Incident date: Sep 10, 2005
DT: WHILE DRIVING ON 09/10/2005 THE VEHICLE HESITATED/LOST POWER AND DIED. ALSO ETS LIGHT APPEARED. IN ADDITION, BRAKES WERE NOT HOLDING. THIS STARTED IN 2002. *AK
Incident date: Jul 19, 2005
1999 VOLVO V70 XC DEVELOPED PROBLEMS WITH THE ELECTRONIC THROTTLE SYSTEM. *MR RECALL CAMPAIGN#10131400. WHILE IN MOTION THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER. THE CONSUMER NOTICED THAT THE ETS LIGHT HAD ILLUMINATED. *SC
VOLVO
850
(1995) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 4, 2005
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Mar 20, 2005
. I HAVE SPENT $2200 IN THE LAST 3 MONTHS WHILE HERB GORDON TRIES TO FIGURE OUT THE PROBLEM WITH THE BRAKES. THEY HAVE REPLACED THE BRAKE MASTER CYLINDER, CLEANED AND RESEALED THE BRAKE CALIPERS AND NOW AS A LAST RESORT ARE REPLACING THE INTERNAL ABS SYSTEM, WHICH FINALLY FIXED THE PROBLEM. IGNITION SWITCH REPLACED, THE WINDSHIELD WIPER BOLTS CAME LOOSE CAUSING THE WINDSHIELD WIPERS TO STOP IN... Read more
Incident date: Aug 5, 2005
SIRS - I FILE THIS COMPLIANT TO ADD TO THOSE ALREADY FILED BY OTHERS THAT DOCUMENT MALFUNCTIONING ELECTRONIC THROTTLE MODULES IN 1999 TO 2001 VOLVO 60/70/80-SERIES VEHICLES. MY 1999 V70 T5 CURRENTLY EXHIBITS THE CONDITIONS INDICATIVE OF ETM MALFUNCTION (E.G., ROUGH STARTING, UNEVEN ACCELERATION, AND INTERMITTENT SURGING WHEN DRIVING AT STEADY STATE HIGHWAY SPEEDS). THE ETS DASH PANEL LIGHT IS IL... Read more
VOLVO
V70XC
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 3, 2005
Incident date: Oct 3, 2005
I JUST RECEIVED WORD FROM A DEALER THAT THE ABS CONTROL UNIT HAS FAILED. I WAS QUOTED APPROX 900 FOR THIS REPAIR. THIS IS NOT A NORMAL WEAR AND TEAR PART AND THEREFORE I THINK NHTSA SHOULD FORCE THE QUESTION TO VOLVO AS TO WHETHER OR NOT THIS PART WAS POORLY DESIGNED AND/OR WHY DO SO MANY OWNERS HAVE THIS SAME PROBLEM.. *NM
Incident date: Sep 30, 2005
DRIVER SIDE WINDSHIELD WIPER BLADES NO LONGER CONTACTS GLASS BECAUSE MOTOR SPINDLE AXIS HAS BECOME MISALIGNED FORCING WIPER ARM UP. SUSPECT THAT MOUNTING PLATE OR BRACKET FOR MOTOR HAS BECOME DISTORTED/BENT. I BENT ARM FOR TEMPORARY FIX. OTHER OWNERS OF VOLVO 850 HAVE REPORTED SIMILAR PROBLEMS (WWW.BRICKBOARD).*JB
Incident date: Sep 21, 2005
ETM FAILED ON 2000 VOLVO V70XC. FIRST INTERMITTENTLY, THEN COMPLETELY LEFT MY WIFE AND GRANDKIDS STRANDED. LIMPED HOME EVENTUALLY. UNSAFE CONDITION, NO REAL WARNING OTHER THAT DASH LIGHT. NEEDED REPLACED/REPROGRAMMED AT OUR COST. 77,000 MILE ON CAR. *JB
Incident date: Sep 29, 2005
OUR 2000 VOLVO V70XC ETS LIGHT CAME WHILE DRIVING IN TRAFFIC AND I LOST CONTROL OF THE CAR. I COULD NOT ACCELERATE AND HAD A TRUCK BEARING DOWN ON ME AND MY FAMILY IN THE CAR. I HAD TO COAST TO A STOP AND PULL OVER AND SHUT CAR OFF IN A BAD SPOT. IT WOULD NOT RESTART AND WHEN IT DID THE ENGINE RAN VERY ROUGH. AFTER A FEW MINUTES I RESTARTED THE CAR AND WAS ABLE TO MAKE IT HOME BUT WITH NOT MUCH FA... Read more
Incident date: Sep 27, 2005
I WAS IN HEAVY COMMUTE TRAFFIC, GOING ABOUT 60 MPH, WHEN MY VOLVO CROSS COUNTRY [2001] SUDDENLY LOST POWER. AFTER TOWING, I WAS TOLD THAT MY ELECTRONIC THROTTLE MODULE HAD FAILED. THE REPLACEMENT COST WAS ABOUT $1100. SUBSEQUENTLY, I WAS MADE AWARE THAT THIS IS UNDER INVESTIGATION AND A CLASS ACTION IS FILED IN CA. I HAD NO EARLIER PROBLEMS OF THIS NATURE, AND HAVE ALWAYS MAINTAINED MY CAR. I... Read more
Incident date: Sep 26, 2005
2000 S80 VOLVO T6, HAS STALLED IN TRAFFIC NINE TIMES, INCLUDING A SUDDEN LOSS OF SPEED AND POWER STEERING WHILE DRIVING IN HIGHWAY TRAFFIC WITHOUT WARNING. I HAVE HAD CAR TOWED TO OUR DEALER SEVERAL TIMES, THEY KEEP IT FOR A WEEK, TRYING TO SEE IF THE CAR WILL STALL FOR THEM. WE ARE FRUSTRATED WITH THE DEALER, WILL IT TAKE A DEATH BEFORE THERE IS ANY ACTION. CAN YOU PLEASE HELP US? *NM
Incident date: Sep 28, 2005
I HAVE EXPERIENCED REPEATED PROBLEMS WITH THE ELECTRONIC THROTTLE MODULE ON MY 2000 S80 VOLVO. FOR THE LAST COUPLE YEARS I HAVE TAKEN MY VEHICLE TO THE VOLVO SERVICE DEALER FOR REPEATED PROBLEMS WITH THE CAR ENGINE SURGING WHEN COMING TO A STOP. THE VOLVO DEALER SERVICE WORKED ON THE ISSUE MULTIPLE THROUGHOUT THE WARRANTY PERIOD, STATING THEY KNEW OF A PROBLEM WITH THE ETM AND TO WATCH IT. NOW ... Read more
Incident date: Sep 23, 2005
DT: THGE CONTACT STATED THE THROTTLE CONTROLLER COMPUTER IS BAD ON 2000 VOLVO S-80. A . THE VEHICLE STALLS/DIES, AND LOSES POWER. *AK
Incident date: Sep 28, 2005
CAR SUDDENLY LOSES POWER AT HIGHWAY SPEEDS. *NM
Incident date: Sep 21, 2005
SINCE MID JULY, 05 CAR HAS HAD AN INTERMITTENT STALLING PROBLEM. WHEN YOU STOP, AFTER THE CAR IS AT OPERATING TEMP. IT WILL SEEK IDLE, RUN UP TO ABOUT 1,000 RPM & EITHER DROP TO BELOW 500 RPM OR STALL OUT. IT DOES THIS ON SEVERAL MAKES OF PREMIUM GAS, MOBIL, SHELL, TEXICO/AMACO, AND OR MARATHON. IT WILL RESTART EASILY AND THEN DOES NOT LOSE IDLE AGAIN FOR SOME TIME. I HAD IT CHECKED BY DEALER... Read more
Incident date: Aug 27, 2005
DT: 2005 VOLVO S60 T5. THE CONSUMER STATED THE WINDSHIELD HAS A GLARE FROM THE DASHBOARD WHICH INTERFERES WITH DRIVER'S VISIBILITY. THE GLARE HAS BEEN ON WINDSHIELD SINCE THE CONSUMER PURCHASED THE CAR. THERE HAS NOT BEEN ANY ACCIDENT YET. THE CONSUMER CONTACTED THE DEALERSHIP, AND THE DEALERSHIP TOLD THE CONSUMER TO BUY SOMETHING FROM A STORE AND PAINT THE DASHBOARD. THE SERVICE MANA... Read more
Incident date: Sep 26, 2005
2000 VOLVO S-80 T6 STARTED OUT BY CUTTING OFF AT TRAFFIC LIGHTS FOR NO REASON. DIAGNOSTIC TEST REVEALED MULTIPLE FAULTS IN ETM. *JB
Incident date: Sep 19, 2005
FOR SEVERAL MONTHS PRIOR TO FAILURE, ENGINE TORQUE WOULD FLUCTUATE AT STEADY HIGHWAY SPEEDS WITH OR WITHOUT CRUISE CONTROL ON. ALTHOUGH IT DID NOT AFFECT THE SPEED OF THE VEHICLE VISIBLY, I COULD FEEL IT IN THE SEAT OF MY PANTS. AFTER GETTING OFF OF THE HIGHWAY (IN A BAD DETROIT NEIGHBORHOOD AND IN THE MIDDLE OF AN INTERSECTION), THE ENGINE FAILED TO ACCELERATE THE CAR AND THE INFORMATION DISPLAY ... Read more