Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 16, 2005
CAR HAS ON NUMEROUS OCCASION LOST COMPLETE POWER AND WILL BASICALLY JUST IDLE. THIS HAS HAPPENED BOTH WILL STARTING FROM A DEAD STOP AS WELL AS AT HIGHWAY SPEEDS. THIS ON SEVERAL OCCASIONS HAS ALMOST RESULTED IN ACCIDENTS DUE TO HIGH TRAFFIC VOLUME AT THE TIME OF FAILURE. CAR IS CURRENTLY AT SHOP FOR REPAIR WITH ESTIMATE OVER $1000. *JB
Incident date: Oct 12, 2005
(1) DRIVING NORMALLY DOWN THE ROAD, SUDDENLY (2) THE CAR HAD NO POWER (COULD NOT ACCELERATE, IT FELT LIKE THE POWER STEERING AND POWER BRAKES WERE GONE), BUT THE ENGINE APPEARED TO BE RUNNING (I COULD STEP ON THE ACCELERATOR PEDAL AND CHANGE THE ENGINE RPMS), BUT DIDN'T GENERATE ANY POWER (IMPROPER AIR/FUEL RATIO?). ONCE I TOOK MY FOOT OFF THE ACCELERATOR, THE ENGINE STALLED. (3) I PULLED OVER TO... Read more
Incident date: Oct 12, 2005
(1) DRIVING NORMALLY DOWN THE ROAD, SUDDENLY (2) THE CAR HAD NO POWER (COULD NOT ACCELERATE, IT FELT LIKE THE POWER STEERING AND POWER BRAKES WERE GONE), BUT THE ENGINE APPEARED TO BE RUNNING (I COULD STEP ON THE ACCELERATOR PEDAL AND CHANGE THE ENGINE RPMS), BUT DIDN'T GENERATE ANY POWER (IMPROPER AIR/FUEL RATIO?). ONCE I TOOK MY FOOT OFF THE ACCELERATOR, THE ENGINE STALLED. (3) I PULLED OVER TO... Read more
VOLVO
C70 CONVERTIBLE
(1999) — ELECTRICAL SYSTEM
Oct 18, 2005
Incident date: Jul 1, 2005
1999 VOLVO C70 WITH 52,000 MILES. CAR STARTED RUNNING STAGGERED AT ABOUT 48,000 MILES. CHECK ENGINE AND ETS LIGHTS SOMETIMES COME ON. TOOK IT IN FOR COMPUTER DIAGNOSIS AND MECHANIC'S TEST DRIVE. PROBLEM IS FAULTY ELECTRONIC THROTTLE MODULE. NEEDS REPLACEMENT AT COST OF $900.00.*JB
Incident date: Oct 14, 2005
DT: 2000 VOLVO V70 CROSS COUNTRY. WHILE DRIVING 30 MPH THE VEHICLE STALLED AND LOST POWER. THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE. *AK UPDATED 11/29/2005 - *NM
Incident date: Oct 11, 2005
DT: CONTACT OWNS A 2000 VOLVO. WHILE DRIVING THE VEHICLE LOST SPEED AND STALLED. THE PROBLEM WAS THE ELECTRONIC THROTTLE CONTROL MODULE. THE NHTSA CAMPAIGN, PE05041. *AK
Incident date: Oct 18, 2005
PURCHASED 2001 VOLVO S80 ABOUT A MONTH AND A HALF AGO. IN THE PAST TWO WEEKS THE VEHICLE HAS DEVELOPED AN ENGINE SURGE AND ON TWO OCCASIONS HAS SIMPLY LOST POWER WHILE TRAVELING AT 55 MILES PER HOUR. BOTH TIMES A MESSAGE WAS DISPLAYED STATING REDUCED PERFORMANCE BUT THE VEHICLE HAD NO POWER AT ALL. AFTER PULLING ON TO THE SHOULDER I WAS ABLE TO GET IT STARTED AGAIN. THE PROBLEM HAS SUBSEQUENTL... Read more
Incident date: Oct 15, 2005
WE JUST BOUGHT A USED 2001 VOLVO V70XC WITH 70,000 MILES AND A 90 DAY WARRANTY. THE DAY I REMOVED THE 30 DAY TEMP TAG THE TROUBLE. ON THE INTERSTATE GOING 70 MPH AT 1:00AM ABOUT 6 HOURS FROM HOME THE CAR LOST POWER AND DIED. IT RESTARTED AFTER A FEW MINUTES. WE THOUGHT IT WAS BAD FUEL. LATER THAT WEEKEND, OCT 15, 2005, WE LOST POWER GOING THROUGH A TUNNEL. I THOUGHT WE WERE GOING TO DIE. LUCKILY W... Read more
Incident date: Oct 18, 2005
WEEK OF 10/10/05 AS TRAVELING UPHILL, MY CAR SPUTTERED AND LOSS POWER. AFTER NEARLY BEING REAR ENDED ON THE BUSY ROAD, I WAS ABLE TO LIMB MY CAR INTO A PARKING LOT AND TURN OFF THE ENGINE. AFTER A FEW MINUTES, I WAS ABLE TO RESTART MY CAR AND CONTINUE DRIVING. TODAY, 10/18/05, AS I WAS ENTERING I-85, MY CAR ONCE AGAIN SPUTTERED AND STALLED. THE ENTRANCE RAMP WAS DOWNHILL, SO I WAS ABLE TO COAS... Read more
Incident date: Oct 26, 2004
DT: THE CONTACT STATED THAT 1999 VOLVO S70 EXPERIENCED THE SAME PROBLEM WITH STALLING WHILE DRIVING UNDER 40 MPH. THE ENGINE LIGHT WAS COMING ON AND THE CAR WAS UNCONTROLLABLE. THE CAR WOULD SHAKE AND JERK, SPEED AHEAD AND SLOW DOWN. T THE CONTACT TOOK VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FUEL THROTTLE BODY, PUT IN NEW SPARK PLUGS, AND REPROGRAMMED THE COMPUTER. THE CAR HAS SINCE TH... Read more
Incident date: Oct 26, 2004
DT: THE CONTACT STATED THAT 1999 VOLVO S70 EXPERIENCED THE SAME PROBLEM WITH STALLING WHILE DRIVING UNDER 40 MPH. THE ENGINE LIGHT WAS COMING ON AND THE CAR WAS UNCONTROLLABLE. THE CAR WOULD SHAKE AND JERK, SPEED AHEAD AND SLOW DOWN. T THE CONTACT TOOK VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FUEL THROTTLE BODY, PUT IN NEW SPARK PLUGS, AND REPROGRAMMED THE COMPUTER. THE CAR HAS SINCE TH... Read more
Incident date: Oct 26, 2004
DT: THE CONTACT STATED THAT 1999 VOLVO S70 EXPERIENCED THE SAME PROBLEM WITH STALLING WHILE DRIVING UNDER 40 MPH. THE ENGINE LIGHT WAS COMING ON AND THE CAR WAS UNCONTROLLABLE. THE CAR WOULD SHAKE AND JERK, SPEED AHEAD AND SLOW DOWN. T THE CONTACT TOOK VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FUEL THROTTLE BODY, PUT IN NEW SPARK PLUGS, AND REPROGRAMMED THE COMPUTER. THE CAR HAS SINCE TH... Read more
Incident date: Oct 9, 2005
CAR HAD A SUDDEN LOSS OF SPEED WHEN DRIVING ON THE HIGHWAY. WHEN THE VEHICLE WAS RESTARTED IT WOULD DRIVE A LITTLE BIT AND THEN STALL AGAIN. THIS HAPPENED SEVERAL TIMES. WE WERE ON A BUSY HIGHWAY AND I WAS WITH MY 2 YOUNG CHILDREN. IT WAS SLOWLY DRIVEN TO THE VOLVO DEALER AND WAS IMMEDIATELY DIAGNOSED TO BE THE "THROTTLE". THE THROTTLE,GASKET AND HOSE CLAMP WAS REPLACED. *NM
Incident date: Sep 22, 2005
I HAVE A 1998 VOLVO S 70 WHICH HAS FAILED DC INSPECTION BECAUSE THE OBD SCANNER USED BY THE DMV CANNOT GET A READOUT FOR CATALYTIC CONVERTER, OXYGEN SENSOR AND A COUPLE OF OTHER EMISSIONS RELATED ITEMS. THE CAR ECU SIGNALS "NOT READY". THE CAR RUNS FINE. WE HAVE DRIVEN THE CAR IN ACCORD WITH VOLVO'S RECOMMENDED "STRUCTURED DRIVE" WHICH IS SUPPOSED TO RESET THE COMPUTER. THIS DID NOT WORK. ONE... Read more
Incident date: Sep 22, 2005
I HAVE A 1998 VOLVO S 70 WHICH HAS FAILED DC INSPECTION BECAUSE THE OBD SCANNER USED BY THE DMV CANNOT GET A READOUT FOR CATALYTIC CONVERTER, OXYGEN SENSOR AND A COUPLE OF OTHER EMISSIONS RELATED ITEMS. THE CAR ECU SIGNALS "NOT READY". THE CAR RUNS FINE. WE HAVE DRIVEN THE CAR IN ACCORD WITH VOLVO'S RECOMMENDED "STRUCTURED DRIVE" WHICH IS SUPPOSED TO RESET THE COMPUTER. THIS DID NOT WORK. ONE... Read more
Incident date: Sep 22, 2005
I HAVE A 1998 VOLVO S 70 WHICH HAS FAILED DC INSPECTION BECAUSE THE OBD SCANNER USED BY THE DMV CANNOT GET A READOUT FOR CATALYTIC CONVERTER, OXYGEN SENSOR AND A COUPLE OF OTHER EMISSIONS RELATED ITEMS. THE CAR ECU SIGNALS "NOT READY". THE CAR RUNS FINE. WE HAVE DRIVEN THE CAR IN ACCORD WITH VOLVO'S RECOMMENDED "STRUCTURED DRIVE" WHICH IS SUPPOSED TO RESET THE COMPUTER. THIS DID NOT WORK. ONE... Read more
Incident date: Aug 1, 2005
DT: 2001 VOLVO V70 ALL WHEEL DRIVE CROSS-COUNTRY THE THROTTLE MODULE FAILED AND IT HAD TO BE REPLACED. THE CONSUMER DONE RESEARCH AND FOUND THAT VOLVO MODELS 1999- 2001, AND BETWEEN 40,000-60000 MILES THE THROTTLE MODULE HAS TO BE REPLACED ON ALL THOSE VEHICLES. CONSUMER'S VEHICLE T WA SOWED OVER 100 MILES TO NEAREST DEALERSHIP. THEY SAID THE THROTTLE MODULE MALFUNCTIONED AND NEEDED R... Read more
Incident date: Aug 31, 2005
MY VEHICLE STALLS WITH NO WARNING. 1. NO WARNING, SEEMINGLY NO EVENTS LEADING UP TO THE FAILURE. 2. FAILURE MANIFESTS ITSELF IN A COMPLETE SHUT-DOWN OF CAR. THE CAR BECOMES A HAZARD WHEREVER FAILURE OCCURS, ESPECIALLY ON THE FREEWAY. NO POWER STEERING OR POWER BRAKES. 3. THE CAR HAS BEEN SERVICED FOR THIS PROBLEM ON 6 OCCASIONS. DEALER REPLACED THROTTLE BODY TWICE, ABS CONTROL MODULE TH... Read more
Incident date: Oct 17, 2005
ETS LIGHT IS ON AND THROTTLE IS ERRATIC. FOR A DAY OR SO TURNING THE KEY OFF AND ON FIXED THE PROBLEM BUT NOW IT SEEMS TO BE ON CONTINUOUSLY. *JB
Incident date: Oct 17, 2005
I WAS IN A 2001 VOLVO XC 70, MAKING A LEFT TURN WHEN THE ENGINE SUDDENLY CUT OFF LEAVING ME WITH NO ACCELERATION AS I TRIED TO CROSS A BUSY INTERSECTION. I HAD TWO KIDS IN THE CAR AND THANK GOD NO ONE WAS COMING THE OTHER WAY. THE CAR THEN STARTED TO SHUDDER AND I TURNED IT OFF. *JB
Incident date: Oct 9, 2005
IN JULY 2005, I NOTICED THE CAR SURGING, PARTICULARLY AT HIGHWAY SPEEDS. IT CUT OFF, GIVING A MESSAGE OF "REDUCED PERFORMANCE" BUT NO "CHECK ENGINE" MESSAGE. THE "REDUCED PERFORMANCE" MESSAGE IS NOT LISTED IN THE OWNER'S MANUAL. I WAS ABLE TO DRIVE THE CAR AT ABOUT 5 MPH TO A TURNOFF POINT. I CUT THE CAR OFF TO CONSULT THE OWNER'S MANUAL AND IT RESTARTED WITHOUT A PROBLEM. I ATTRIBUTED THE PROBLEM... Read more
Incident date: Oct 15, 2005
CHARRED BATTERY CABLE - COULD CAUSE FIRE. *NM
Incident date: Oct 10, 2005
ELECTRIC FRONT SEATS WORK SPORADICALLY. SAFETY HAZARD WHEN ANOTHER DRIVER DRIVES THE CAR. SOMETIMES CANNOT ADJUST SEATS. PROBLEM SINCE PURCHASING CAR. *NM
Incident date: Oct 15, 2005
TURBO RETURN LINES ARE LEAKING - RUBBER HOSES ARE STIFFENING FROM HEAT - SHOULDN'T THESE HAVE BEEN METAL LINES TO BEGIN WITH. THIS IS A POLLUTION AND FIRE HAZARD. *NM
VOLVO
V70XC
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 15, 2005
Incident date: May 15, 2005
ABS CONTROL UNIT SPORADICALLY FAILS, ABS AND TRACTION CONTROL LIGHTS GO ON NOTIFYING DRIVER THAT THESE SYSTEMS ARE NOT WORKING. IF THE SYSTEM FAILS AT A CRITICAL TIME, COULD RESULT IN LOSS OF CONTROL OF VEHICLE. *NM
Incident date: Oct 13, 2005
VOLVO S60 2001 THE VEHICLE EXHIBITS A SUDDEN LOSS OF SPEED AND ENGINE POWER. THIS HAPPENS WHILE DRIVING IN HIGHWAY TRAFFIC WITHOUT WARNING. I HAVE HAD THE VEHICLE TO THE VOLVO DEALER TWICE AN THEY CAN'T FIND ANYTHING WRONG. I SUSPECT THAT THE ELECTRONIC THROTTLE CONTROL IS THE PROBLEM. *NM
Incident date: Oct 14, 2005
THE MAJOR PROBLEM WITH VOLVO'S COMPUTERIZED THROTTLE (ETM, S80 1999-2001, E.G.) IS TO DESCRIBE THE SYMPTOMS. IT'S BLURRY LIKE A STOMACH DISORDER IF YOU DON'T FIND AN EXACT DESCRIPTION. IN MY CASE IT'S LIKE THE ENGINE LOOSES POWER AND YOU CAN'T COMPENSATE FAST ENOUGH BY GIVING MORE THROTTLE. IT'S IMPOSSIBLE TO MEET CLUTCH AND THROTTLE NO MATTER WHAT. NOW, IF YOU TAKE IT REALLY SLOWLY SO THE COMPUTE... Read more
Incident date: Aug 1, 2005
CAR SURGED PERIODICALLY WITHOUT GAS PEDAL ENGAGED. WHEN COMING TO A STOP OR SLOWING DOWN IN TRAFFIC. IDLE WAS ERRATIC AND SOMETIMES CAR STALLED CAUSING SAFETY CONCERNS. WHEN CAR STALLED IT WAS DIFFICULT TO RESTART DUE TO IDLE DROPPING. CAR HAS STALLED WHEN PULLING INTO TRAFFIC. *JB
Incident date: Oct 14, 2005
FUEL ODOR IN VEHICLE, AND FUEL LEAKING UNDER VEHICLE. FUEL PUMP ASSEMBLY HAS STRESS CRACKED AT FUEL PRESSURE LINE. FUEL PUMP ASSEMBLY REQUIRED TO REPAIR LEAK. REPLACED FUEL PUMP. *JB
Incident date: Oct 12, 2005
ELECTRONIC THROTTLE MODULE FAILURE LEFT MY FAMILY STRANDED. REPAIR COST $1000. I'VE READ THAT THIS ISSUE IS VERY COMMON IN MY VEHICLE AND THAT VOLVO HAS NOT MADE ANY ATTEMPT TO RECTIFY. THE SPUTTERING THAT LED UP TO THE FAILURE COULD HAVE EASILY RESULTED IN A MERGE ACCIDENT WITH MY FAMILY IN THE CAR. THE NHTSA AND VOLVO SHOULD NOT WAIT FOR FURTHER EXPENSE AND INJURY TO FORCE A RECALL. *NM
Incident date: Feb 7, 2005
WHILE DRIVING LOST STEERING POWER AND ENGINE COMPLETELY SHUT DOWN, UNSAFE ON THE TURNPIKE, I SCARED. TOOK CAR TO DEALERSHIP WHILE UNDER WARRANTY REPLACED THROTTLE UNIT. CAR SHUT DOWN AND LUNGES FORWARD AT A LIGHT/TOOK TO DEALER AND FIXED RESET VALVE STICKING AND GASKET HAPPENED AGAIN REPLACED BOX AND PIPE REMOVED TRAP BOX IN PIPE, SHUT DOWN AGAIN REPLACED DID TOTAL CAN UP GRADE FAILED AGAIN. UNT... Read more
Incident date: Feb 7, 2005
WHILE DRIVING LOST STEERING POWER AND ENGINE COMPLETELY SHUT DOWN, UNSAFE ON THE TURNPIKE, I SCARED. TOOK CAR TO DEALERSHIP WHILE UNDER WARRANTY REPLACED THROTTLE UNIT. CAR SHUT DOWN AND LUNGES FORWARD AT A LIGHT/TOOK TO DEALER AND FIXED RESET VALVE STICKING AND GASKET HAPPENED AGAIN REPLACED BOX AND PIPE REMOVED TRAP BOX IN PIPE, SHUT DOWN AGAIN REPLACED DID TOTAL CAN UP GRADE FAILED AGAIN. UNT... Read more
Incident date: Jul 27, 2005
I RECENTLY PURCHASED A USED 2001 VOLVO XC V70. SINCE THE SECOND OR THIRD DAY OF OWNERSHIP I HAVE HAD ONGOING PROBLEMS WITH THE ELECTRONIC THROTTLE MODULE. THE CAR WILL OFTEN IDLE VERY LOW AND THEN DIE, AND WHEN THIS HAPPENS, SOMETIMES IT WON'T RESTART FOR A WHILE. SOMETIMES THE CAR WILL START, IDLE UP TO ABOUT 2000 RPMS THEN DIE. WHEN THIS HAPPENS, THE CAR USUALLY WON'T START FOR HOURS. THE CAR OF... Read more
Incident date: Oct 14, 2005
AT TIME OF PURCHASE, A VIBRATION FROM THE FRONT OF VEHICLE OCCURS UPON TURNING, MANUFACTURER REPLACED ENTIRE STEERING ASSEMBLY AFTER 5K MILES. OTHER VOLVO XC90 OWNERS HAVE HAD SIMILAR PROBLEMS AND REPAIRS OF STEERING ASSEMBLY AT THIS TIME I WOULD LIKE TO BRING THE ISSUE TO NSTB AS IT MAY REFLECT POTENTIAL SAFETY ISSUES IF NOT REPAIRED.
Incident date: Sep 25, 2005
TRAVELING ON LOCAL ROAD, LOST POWER GOING UP HILL. WITHIN SECONDS CAR COMPLETELY DEAD. SOME ALARMING MESSAGE CAME ON, LIKE "TOTAL SYSTEM FAILURE" WITH THE EXCLAMATION POINT IN RED. CAR WOULD NOT START. CALLED VOLVO ON CALL AND WAS TOWED AFTER WAITING AN HOUR ON ROAD. NO SHOULDER ON ROAD. PAID $1300 TO HAVE ETM REPLACED BY VOLVO SERVICE IN WESTPORT, CT. NOT TOLD THAT THIS WAS VERY COMMON PAR... Read more
Incident date: Oct 1, 2005
MY THROTTLE IS DEFECTIVE ON MY 1999 VOLVO S70. THE CAR IDLES TOO LOW AND WILL DIE AT A STOP. MY MECHANIC INFORMED ME ONLY VOLVO CAN REPAIR THIS. *JB
Incident date: Sep 13, 2005
THE OUTER FACING ON THE GLOVE BOX FELL OFF WHILE CONSUMER WAS DRIVING ON A LOCAL ROADWAY. *TS THE FACING WAS ONLY SECURED TO THE METAL BACKING WITH AN ADHESIVE. THE CONSUMER FELLS THAT IF A PASSENGER HAD BEEN SITTING IN THE SEAT THEY WOULD HAVE SUSTAIN KNEE/LEG INJURIES BECAUSE THE FACING WEIGHS 1 LB 9 OZ. *NM
Incident date: Oct 1, 2005
MY 1999 VOLVO V70XC HAD BEEN PERFORMING SLUGGISHLY, WITH INCONSISTENT POWER AT HIGHWAY SPEEDS WHEN UNDER MANUAL CONTROL OR CRUISE. I HAD AN INTERMITTENT CHECK ENGINE LIGHT. I TOOK MY VEHICLE TO A VOLVO DEALERSHIP ON 8/16/05 WHERE THEY REPLACED THE AIR MASS METER AND EVAP VALVE FOR THE CHARCOAL CANISTER. AFTER THIS SERVICE THE PERFORMANCE OF MY VEHICLE REMAINED THE SAME. ON OCTOBER 1, 2005 I... Read more
VOLVO
V70
(2001) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 12, 2005
Incident date: Oct 10, 2005
ABS MODULE SHOWS INTERMITTENT ERRORS. WHEN ABS MODULE HAS ERRORS THE ABS SYSTEM DOES NOT WORK. DEALER SUGGESTS THAT IT BE REPLACED AT MY COST OF $915.*JB
Incident date: Sep 3, 2005
ETS DASH LIGHT CAME ON, CAR BEGAN TO LOSE POWER, WOULD NOT ACCELERATE. PER THE DIRECTIONS IN THE MANUAL, I STOPPED FOR A WHILE, RESTARTED. THE LIGHT DID NOT COME ON IMMEDIATELY, BUT AFTER SEVERAL MORE MINUTES ON THE ROAD, THE ETS LIGHT CAME ON AGAIN. I WAS ON A HIGHWAY IN ANOTHER STATE WITH MY ELDERLY MOTHER IN THE CAR. THIS WAS A WEEKEND AWAY TO ATTEND A FAMILY WEDDING. I SOUGHT THE ADVI... Read more
Incident date: Aug 10, 2005
I WAS DRIVING A 2001 VOLVO S80 T6 ON THE HIGHWAY PREPARING TO PASS A VEHICLE IN ORDER TO MAKE MY EXIT. AT THIS TIME THE CAR LOST POWER AND I RECEIVED A MESSAGE "PERFORMANCE REDUCTION". AFTER DODGING A COUPLE OF CARS I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AT THAT TIME THE CAR WOULD NOT START BACK UP, I DECIDED TO LET THE CAR SIT AND COOL DOWN FOR ABOUT 15 MINUTES. THE CAR WOULD STILL NOT ... Read more
Incident date: Oct 8, 2005
DRIVING TO DENVER ON SUNDAY 10/8/2005 AND MY CAR STARTED TO MISS AND JERK SEVERELY. THERE WAS A LOT OF TRAFFIC BEHIND ME GOING WELL OVER 60 MPH AND NO PLACE TO PULL OVER. I ALMOST GOT REAR ENDED. I DON'T HAVE THE MONEY TO FIX THE CAR AS I WAS TOLD THE COST IS OVER $1000. IT NOW DOES THIS INTERMITTENTLY SO I CAN DRIVE IT PART TIME ANYWAY. *NM
Incident date: Oct 12, 2005
CAR WOULD DIE WHEN DRIVING WITHOUT WARNING. OCCURRED 4 TIMES, ONCE ON HIGHWAY. ALMOST RESULTED IN ACCIDENTS. HAD TO HAVE CAR SERVICED 4 TIMES UNTIL THE ELECTRONIC THROTTLE MODULE WAS FINALLY REPLACED AT GREAT EXPENSE AND TIME WASTED. *NM
Incident date: Sep 10, 2005
ELECTRONIC THROTTLE MODULE FAILURE, LOST STEERING AND POWER ON INTERSTATE AT 80 MILES PER HOUR. REPLACED CONTROL, REPLACED ALTERNATOR, FINALLY REPLACED EMT. PART OUT OF WARRANTY I PUT MYSELF AT RISK OF DEATH BECAUSE OF THIS PART FAILURE. PART NOT COVERED BY WARRANTY 80,000 MILES ON CAR. *NM
Incident date: Sep 10, 2005
DT: 18 INCH RIM AND TIRES. TIRE CITY RECOMMENDED 18 INCH SACCHI RIMS AND TIRES FOR VEHICLE. CONSUMER ORDERED THE RIMS AND TIRES AND DID NOT GET TO SEE THEM. CALLED THE MECHANIC, AND HE ADVISED THE CONSUMER NOT TO GET THEM BECAUSE THEY WERE NOT SAFE FOR THIS VEHICLE , THEY WERE TOO LARGE. CALLED TO CANCEL THE ORDER, AND THEY WOULD NOT CANCEL THE ORDER BECAUSE THEY SAID THEY WERE SPECIALLY OR... Read more
Incident date: Sep 10, 2005
DT: 18 INCH RIM AND TIRES. TIRE CITY RECOMMENDED 18 INCH SACCHI RIMS AND TIRES FOR VEHICLE. CONSUMER ORDERED THE RIMS AND TIRES AND DID NOT GET TO SEE THEM. CALLED THE MECHANIC, AND HE ADVISED THE CONSUMER NOT TO GET THEM BECAUSE THEY WERE NOT SAFE FOR THIS VEHICLE , THEY WERE TOO LARGE. CALLED TO CANCEL THE ORDER, AND THEY WOULD NOT CANCEL THE ORDER BECAUSE THEY SAID THEY WERE SPECIALLY OR... Read more
Incident date: Oct 8, 2005
DT: THE CONTACT STATED THAT 2001 VOLVO V70 XC EXPERIENCED SUDDEN LOSS OF POWER WHILE DRIVING. AT 70 MPH. IT LOST POWER AND DECELERATED TO 5 MPH IN FAST LANE DUE TO THROTTLE MODULE FAILURE. *AK
VOLVO
960
(1993) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Oct 11, 2005
Incident date: Sep 21, 2005
DT: CONTACT OWNS A 1993 VOLVO STATION WAGON 960. WHILE DRIVING ON THE HIGHWAY HEARD A LOUD NOISE, MOST OF THE LIGHTS ON DASHBOARD LIT UP. VEHICLE WAS IN TRAFFIC AND THE TEMPERATURE HAND DID NOT RISE. THE CONTACT CONTINUED TO DRIVE HOME. THE THERMOSTAT BROKE. THIS CAUSED THE TEMPERATURE HAND NOT TO RISE. THE NEXT DAY WENT OUT TO CHECK UNDER HOOD AND BASICALLY FOUND THE SERPENTINE BELT OFF TR... Read more
Incident date: Sep 21, 2005
DT: CONTACT OWNS A 1993 VOLVO STATION WAGON 960. WHILE DRIVING ON THE HIGHWAY HEARD A LOUD NOISE, MOST OF THE LIGHTS ON DASHBOARD LIT UP. VEHICLE WAS IN TRAFFIC AND THE TEMPERATURE HAND DID NOT RISE. THE CONTACT CONTINUED TO DRIVE HOME. THE THERMOSTAT BROKE. THIS CAUSED THE TEMPERATURE HAND NOT TO RISE. THE NEXT DAY WENT OUT TO CHECK UNDER HOOD AND BASICALLY FOUND THE SERPENTINE BELT OFF TR... Read more
Incident date: Aug 15, 2005
WHILE TEACHING MY SON TO DRIVE OUR 2000 VOLVO S70, OUR CAR STARTED JERKING AS HE WAS COMING TO A STOP. AT THE STOP LIGHT,THE CAR CONTINUED TO HAVE A JERKING MOTION. THE ETS LIGHT CAME ON SO I LOOKED THIS PROBLEM UP IN OUR MANUAL. IT SAYS, 'IF THE LIGHT REMAINS ON, THE SYSTEM SHOULD BE INSPECTED BY AN AUTHORIZED VOLVO RETAILER'. THE LIGHT WENT OUT SO WE DIDN'T THINK THAT THIS WAS GOING TO BE AN... Read more