Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 12, 2005
2000 VOLVO CONVENTIONAL TIRE WENT FLAT WHILE DRIVING. *TS THE TREAD ON THE RIGHT INSIDE TIRE SEPARATED FROM THE TIRE. THE TIRE DEBRIS STRUCK THE LEFT SIDE FUEL TANK BREAKING THE FUEL LINE. THE TRUCK SPILLED APPROXIMATELY 30 GALLONS OF DIESEL FUEL INTO A DITCH. *NM
Incident date: Aug 7, 2005
DT*: THE CONSUMER STATED AFTER PURCHASING THE VEHICLE SHE BEGAN HAVING NUMEROUS PROBLEMS. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE DRIVER'S SIDE WINDOW MODULE AND THE TAIL LIGHT BULBS WERE REPLACED. THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME WHEN THE SIGNAL LIGHT DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE BULB HOUSING ASSEMBLIES WERE REPLACED. N... Read more
Incident date: Aug 7, 2005
DT*: THE CONSUMER STATED AFTER PURCHASING THE VEHICLE SHE BEGAN HAVING NUMEROUS PROBLEMS. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE DRIVER'S SIDE WINDOW MODULE AND THE TAIL LIGHT BULBS WERE REPLACED. THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME WHEN THE SIGNAL LIGHT DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE BULB HOUSING ASSEMBLIES WERE REPLACED. N... Read more
Incident date: Aug 7, 2005
DT*: THE CONSUMER STATED AFTER PURCHASING THE VEHICLE SHE BEGAN HAVING NUMEROUS PROBLEMS. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE DRIVER'S SIDE WINDOW MODULE AND THE TAIL LIGHT BULBS WERE REPLACED. THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME WHEN THE SIGNAL LIGHT DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE BULB HOUSING ASSEMBLIES WERE REPLACED. N... Read more
Incident date: Jul 21, 2005
UNEXPLAINED, INVOLUNTARY ACCELERATION FROM LOW SPEED. 2000 VOLVO MODEL S70 PASSENGER CAR, AWD. DURING A SLOW-SPEED TURN THE VEHICLE ACCELERATED AT FULL THROTTLE. IMPACT WITH RESIDENTIAL STRUCTURE SEVERED A WHEEL AND BENT THE FRONT FRAME 90 DEGREES. WHAT HAPPENED: DURING A SLOW TURN INTO A NEIGHBORS DRIVEWAY, SPEED ABOUT 5 MPH, TURNING RIGHT, TOUCHING THE ACCELERATOR, THE CAR ENGINE ACCELERAT... Read more
Crash
2 injured
Incident date: Jan 10, 2006
I DRIVE A 2002 VOLVO S-60. SINCE AUGUST, I HAVE BEEN EXPERIENCING ENGINE FAILURE AT RANDOM TIMES, MOST NOTICABLY WHILE BREAKING. AFTER RESEARCHING ON LINE, IT SEEMS THAT OTHER VOLVOS ARE EXPERIENCING SIMILAR PROBLEMS. I TOOK THE CAR TO A DEALER 3 MONTHS AGO AND WAS TOLD THAT THEY HAVE NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THE PROBLEM HAS ESCALATED SINCE THAT TIME. I RETURNED TO THE DE... Read more
Incident date: Jul 1, 2003
NARRATIVE DESCRIPTION: #1: IN MID/LATE 2003, THE INTERIOR LEATHER DOOR PANELS BEGAN TO "BUBBLE" OR PULL AWAY FROM THE DOOR FRAME. HAVING PURCHASED A FOUR DOOR MODEL, EACH DOOR HAD NOTICABLE DEFECTS WHICH BECAME SIGNIFICANT OVER A SHORT PERIOD OF TIME. #2: UPON FURTHER INVESTIGATION THROUGH LOCAL VOLVO DEALERSHIPS, THE "BUBBLES" WERE ACTUALLY DUE TO A POOR QUALITY ENVIRONMENTALLY FRIENDLY GL... Read more
Incident date: Jan 15, 2005
NARRATIVE DESCRIPTION: #1: IN EARLY 2005, AN INTERMITTENT PROBLEM BEGAN OCCURRING WITH THE IGNITION AND STARTING OF THE VEHICLE. #2: UPON FURTHER INVESTIGATION THROUGH LOCAL VOLVO DEALERSHIPS, THE PROBLEM WAS IDENTIFIED AS THE IMMOBLIZER (ANTENNA RING) WHICH READS THE COMPUTER CHIP WITHIN THE KEY TO DETERMINE IF THE CORRECT KEY IS BEING USED TO START THE VEHICLE. INITIALLY, THE PROBLEM WAS ... Read more
Incident date: Jan 13, 2006
DT*: THE CONTACT STATED THE ABS, TRACTION CONTROL, CHECK ENGINE, AND TOTAL BRAKE FAILURE LIGHTS ILLUMINATE AT DIFFERENT TIMES. THERE IS A NOISE THAT SOUNDS AS IF THE ABS IS ACTIVATING. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALERSHIP OR AN INDEPENDENT REPAIR SHOP. *NM
Incident date: Jan 13, 2006
DT*: THE CONTACT STATED THE ABS, TRACTION CONTROL, CHECK ENGINE, AND TOTAL BRAKE FAILURE LIGHTS ILLUMINATE AT DIFFERENT TIMES. THERE IS A NOISE THAT SOUNDS AS IF THE ABS IS ACTIVATING. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALERSHIP OR AN INDEPENDENT REPAIR SHOP. *NM
Incident date: Jan 13, 2006
DT*: THE CONTACT STATED THE ABS, TRACTION CONTROL, CHECK ENGINE, AND TOTAL BRAKE FAILURE LIGHTS ILLUMINATE AT DIFFERENT TIMES. THERE IS A NOISE THAT SOUNDS AS IF THE ABS IS ACTIVATING. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALERSHIP OR AN INDEPENDENT REPAIR SHOP. *NM
Incident date: Mar 1, 2005
THROTTLE CONTROL MODULE OF MY 2001 VOLVO S60 FAILED. THE VEHICLE WOULD GO FROM A NORMAL DRIVING CONDITION (ROAD LOAD, APPROX. 45 MPH) TO A REDUCED SPEED OF A MAX. 20 - 25 MPH. AFTER TRAIL AND ERROR, I LEARNED THAT AFTER 5 TO 6 ENGINE RESTARTS, I COULD GET THE VEHICLE TO DRIVE NORMAL, WITHOUT THE REDUCED POWER. BUT OVER TIME THE VEHICLE WOULD GO BACK INTO THE SAME REDUCED POWER MODE. *JB
Incident date: Jun 11, 2005
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE SURGED AND HESITATED. THE CHECK ENGINE LIGHT AND ETS LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Incident date: Nov 28, 2005
DT*: THE CONTACT STATED WHILE STOPPING AT A RED LIGHT THE VEHICLE STALLED WITH NO WARNING. THE ENGINE WAS RESTARTED AND AGAIN STALLED. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE THE VEHICLE WAS INSPECTED. THE DEALER DETERMINED THAT THE THROTTLE BODY NEEDED CLEANING AND THE SOFTWARE UPDATED. AFTER THE REPAIRS WERE MADE THE VEHICLE WAS SOLD.*AK
Incident date: Jun 1, 2005
AUTOMOBILE: VOLVO V70 WAGON 1998 ON THE DRIVER'S SIDE DOOR, THERE IS A SWING ARM THAT ATTACHES TO THE DOOR AND THE CAR FRAME. ITS PURPOSE APPEARS TO STOP THE DOOR FROM HYPER EXTENDING. THE SWING ARM ATTACHES TO CAR FRAME VIA A BRACKET. THIS BRACKET IS WELDED ON THE FRAME. IN MY CASE THE BRACKET CAME UNWELDED AND ON THE FORWARD SIDE OF THE ATTACHED AREA, PUNCHED THREW THE FRAME COLUMN. ON THE REAR... Read more
Incident date: Jan 9, 2006
MY WIFE WAS ON ONE OF THE BUSIEST FREEWAYS IN SOUTHERN CALIFORNIA DURING RUSH HOUR TRAFFIC, WHEN OUR 2001 V-70 BEGAN MISSING AND LOSING POWER. BY THE TIME SHE LIMPED HOME TO THE NEXT OFF RAMP, SHE WAS TRAVELING AT APPROXIMATELY 20 MILES AN HOUR, IN TRAFFIC MOVING NEARLY 60 MILES AN HOUR. OBVIOUSLY, THIS CREATED A SIGNIFICANT SAFETY HAZARD FOR MY WIFE AND OTHER TRAVELERS. SHE WAS ABLE TO DRIVE... Read more
Incident date: Jul 27, 2005
IN MID 2005, I STARTED HAVING PROBLEMS WITH MY VOLVO S80 (YR 2000) IDLING AT STOP LIGHTS. THE IDLE WOULD FLUCTUATE FROM 400 TO 1100 RPMS. AT TIMES THIS WOULD CAUSE MY CAR TO DIE. WHILE IT WAS A NUISANCE AT STOP LIGHTS, IT STARTED TO FLUCTUATE AT HIGHER RPMS AND THREE TIMES WHILE ON THE INTERSTATE GOING APPROXIMATELY 55 MPH THE CAR DIED AND I HAVE TO PUT IN NEUTRAL AND RESTART WHILE IN RUSH HOUR T... Read more
Incident date: Jan 2, 2005
WHEN MERGING ONTO HWY. CAR LOST POWER WHILE TRYING TO ACCELERATE TO ENTER LANE. CAR BEHIND ME ALMOST HIT ME AND SWERVED INTO THE OTHER LANE WHERE HE WAS ALMOST HIT BY ANOTHER CAR. THE ELECTRONIC THROTTLE SYSTEM OF MY CAR FAILED. VOLVO IS REPLACING THESE PER AN EXTENDED WARRANTY. HAD I KNOWN ABOUT THIS PROBLEM, I WOULD HAVE HAD THE CAR REPAIRED BEFORE THERE WAS A PROBLEM. I HAD TO HAVE THE ... Read more
VOLVO
C70 CONVERTIBLE
(1999) — VEHICLE SPEED CONTROL
Jan 9, 2006
Incident date: Jan 9, 2006
ENGINE ROLLING W/VARYING RPM. ETS WARNING LIGHT CAME ON, CONTINUES TO DO SO INTERMITTENTLY. DEALER (TASCA VOLVO, SEEKONK, MA) STATED ON 01-09-06 THAT, BASED ON ORDERS FROM VOLVO NA,VEHICLE NEEDED A "SYSTEM UPGRADE" AND OTHER REPAIRS & DIAGNOSTICS BEFORE PART REPLACEMENT COULD BE PERFORMED. SAID UPGRADE DONE & PAID FOR. AFTER 6 MILES OF DRIVING, ETS LIGHT ON AGAIN. CAR SURGES, ACCELERATES FOR... Read more
Incident date: Dec 17, 2005
I OWN THE 2005 S40. THIS IS THE SECOND TIME IN 2.5 MONTHS THAT MY CAR HAS JUST DECIDED NOT TO START. THE FIRST TIME, IT HAD JUST BEEN SERVICED AND I DROVE ABOUT 20 MINUTES TO A GAS STATION, SHUT OFF THE ENGINE AND THEN IT WOULD NOT START. AFTER A FEW TRIES IT DECIDED TO START. I TOOK IT IMMEDIATELY BACK TO DEALER AND THEY KEPT IT FOR A DAY AND SAID NOTHING WRONG. IN THE MEAN TIMES, A FEW DAYS ... Read more
Incident date: Nov 10, 2005
THE ELECTRONIC THROTTLE MODULE ON MY 2000 VOLVO S70 MALFUNCTIONED CAUSING INABILITY TO ACCELERATE. MILEAGE = 61,694. THE ETS LIGHT CAME ON THE DAY PRIOR TO THE INCIDENT. ETM WAS REPLACED. AFTER THE ETM MODULE WAS REPLACED, THE ELECTRONIC WINDOWS WOULD NOT FUNCTION. I WAS INFORMED BY THE VOLVO TECHNICIAN THAT THIS WAS A COINCIDENCE AND NOT RELATED TO THE ETM REPLACEMENT. PRIOR TO ETM REPLACEM... Read more
Incident date: Dec 31, 2005
WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTI... Read more
Incident date: Jan 2, 2006
DT*: THE CONTACT STATED THE WINDSHIELD WIPER LINKAGES ARE OUT OF SYNC AND LOCK TOGETHER WHICH CAUSES A LOSS OF VISIBILITY. THIS PROBLEM OCCURRED ON BOTH THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPER LINKAGE ARMS. AFTER THE FIRST INCIDENT THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER SERVICE DEPARTMENT. THEY INSTRUCTED THE CONTACT TO OPEN THE HOUSING ON THE WINDSHIELD WIPER LINKAGE ARM AND TIG... Read more
Incident date: Jan 2, 2006
DT*: THE CONTACT STATED THE WINDSHIELD WIPER LINKAGES ARE OUT OF SYNC AND LOCK TOGETHER WHICH CAUSES A LOSS OF VISIBILITY. THIS PROBLEM OCCURRED ON BOTH THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPER LINKAGE ARMS. AFTER THE FIRST INCIDENT THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER SERVICE DEPARTMENT. THEY INSTRUCTED THE CONTACT TO OPEN THE HOUSING ON THE WINDSHIELD WIPER LINKAGE ARM AND TIG... Read more
Incident date: Dec 28, 2005
MY CAR IS A 1998 VOLVO V70 T5 WITH 75,000 MILES ON THE ODOMETER. AT ABOUT 7PM ON DECEMBER 28TH, 2005, I MOVED THE CAR FROM MY DRIVEWAY OUT ONTO THE STREET IN FRONT OF MY HOUSE, IN ORDER TO ALLOW A SECOND TANDEM-PARKED CAR OUT. THE VOLVO REMAINED PARKED ON THE STREET, DOORS LOCKED AND WINDOWS UP, UNTIL ABOUT 10PM. AT 10PM I WENT TO MOVE IT BACK INTO THE DRIVEWAY, ONLY TO DISCOVER THAT THE INTERI... Read more
Fire
Incident date: Jan 6, 2006
REPEATED FAILURE AND REPLACEMENT OF ELECTRONIC THROTTLE MANAGEMENT SYSTEM. SINCE THE MOST RECENT REPLACEMENT 3 MONTHS AGO, THE CAR HAS STUTTERED WHEN ROUNDING TIGHTER CORNERS. NOW, THE CAR STALLS ON TIGHT CORNERS, CAUSING A LOSS OF POWER STEERING AND BRAKES LEADING TO A LOSS OF VEHICLE CONTROL. A CRASH WAS AVOIDED BY NEARBY VEHICLES WHEN THE CAR STALLED MID CORNER, SENDING THE CAR AND DRIVER IN... Read more
Incident date: Jan 4, 2006
DT*:THE CONTACT STATED WHILE DRIVING, THE VEHICLE INTERMITTENTLY LOST POWER AND LURCHED FORWARD. THIS HAPPENED WHEN THE GAS PEDAL WAS DEPRESSED AFTER DEPRESSING THE BRAKE PEDAL. THEN, THE VEHICLE LURCHED FORWARD WITH FORCE. THE PROBLEM BECAME CURRENT AND HAPPENED SEVERAL TIMES A DAY. *AK
Incident date: Dec 29, 2005
AN S80, 2003 NEW, LOST THE RIGHT FRONT WHEEL WHEN THE BALL JOINT FAILED AT 27,000 MILES. VOVLVO REPLACED THE RIGHT AND LEFT FRONT BALL JOINTS UNDER WARRANTY. THEY SAID THIS HAPPENS SOMETIMES. HAD WE NOT BEEN ON A LOCAL ROAD TRAVELLING 20 MPH THERE COULD HAVE BEEN SERIOUS INJURY. THE STEERING PROBLEM HAS EXISTED SINCE 3/05. THE VOVLO DEALERSHIP SAID, IN MARCH OF 2005 THE STEERING PROBLEM WAS D... Read more
Incident date: Jan 5, 2006
UPON ENTERING MY VEHICLE I NOTICED A LARGE BUBBLE IN THE SIDE WALL OF THE RIGHT REAR TIRE. THE DECISION TO ATTEMPT TO DRIVE HOME WAS MADE AND WHILE TRAVELING AT APPROXIMATELY 55 MPH ON A PAVED ROAD THE FULDA ASSURO TIRE BLEW OUT IN THE SIDEWALL. THERE HAS BEEN NO EXPLANATION FOR THE BUBBLE IN THE TIRE ALTHOUGH THE TIRES WERE OBSERVED TO BE IN GOOD CONDITION TWO DAYS PRIOR. *NM
Incident date: Dec 31, 2005
VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT ROADS WET, BUT NOT FROZEN (LUCKILY). ON MAKING TURN IN RESIDENTIAL NEIGHBORHOOD, VOLVO S70 SURGED WITHOUT ACCELERATOR INPUT REQUIRING DRIVER TO TAKE CORRECTIVE ACTION AND BRAKE HARD. IN 2005, THIS VEHICLE EXPERIENCED ENGINE STALL, VEHICLE HESITATION UPON ACCELERATION. VEHICLE HESITATION WAS CONSISTENT AT APPROXIMATELY 2100 RPM AT FREEWAY SPE... Read more
Incident date: Dec 1, 2005
2001 VOLVO V70 BRAKING SYSTEM FAILED AND ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. *TS *NM *** NO ANSWER REQUIRED***
Incident date: Dec 1, 2005
2001 VOLVO V70 BRAKING SYSTEM FAILED AND ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. *TS *NM *** NO ANSWER REQUIRED***
Incident date: Dec 23, 2005
I HAVE INTERMITTENT FAILURE OF THE DIPPED BEAMS IN MY 2001 VOLVO V70 T5. I SEE AN ERROR REPORT ON THE DASH: BULB FAILURE. DIPPED BEAMS. BUT THERE IS NOTHING WRONG WITH MY BULBS. THERE IS AN ELECTRICAL PROBLEM THAT IS TOTALLY UNPREDICTABLE LEADING TO LOSS OF LOW BEAMS. VOLVO SERVICE MANAGERS SAY THEY DON'T KNOW WHAT CAUSES THE PROBLEM. AM I THE ONLY PERSON TO REPORT THIS DEFECT? IT STARTED ABOU... Read more
Incident date: Dec 23, 2005
I HAVE INTERMITTENT FAILURE OF THE DIPPED BEAMS IN MY 2001 VOLVO V70 T5. I SEE AN ERROR REPORT ON THE DASH: BULB FAILURE. DIPPED BEAMS. BUT THERE IS NOTHING WRONG WITH MY BULBS. THERE IS AN ELECTRICAL PROBLEM THAT IS TOTALLY UNPREDICTABLE LEADING TO LOSS OF LOW BEAMS. VOLVO SERVICE MANAGERS SAY THEY DON'T KNOW WHAT CAUSES THE PROBLEM. AM I THE ONLY PERSON TO REPORT THIS DEFECT? IT STARTED ABOU... Read more
Incident date: Dec 26, 2005
WARMED UP CAR FOR 2 MINUTES; DROVE 2 MILES TO DRUG STORE--LET ENGINE IDLE WHILE WIFE IN THE STORE; DROVE .1 MILE AND ENGINE BEGAN ACTING VERY ERRATIC! SPUTTERING AND STALLING AND NO ENGINE POWER CAR DIED INTO PARKING LOT; VERY LIGHT TRAFFIC IN MIDTOWN ALLOWED ME LIMP CAR TO DROP FAMILY AT TRANSIT STATION AND LEFT VOLVO AT OFFICE .3 MILES AWAY; AFTER RETURNING FROM VACATION CAR RAN OK--CHECK E... Read more
Incident date: Nov 2, 2005
VEHICLE DEFECT MAKE: VOLVO YEAR: 1999 MODEL: S80 NATURE OF PROBLEM: CHECK ENGINE LIGHT IS ON AND VOLVO TECHNICIAN DIAGNOSES THE PROBLEM AS A DEFECTIVE ELECTRONIC THROTTLE CONTROL MODULE WHICH I FOUND LATER TO BE A COMMON PROBLEM WITH VOLVOS. THE DEALERSHIP ESTIMATED THE REPAIR TO BE $850 PLUS THE COST OF THE DIAGNOSIS ($82.00). I REFUSED TO AUTHORIZE THE REPAIR AND SOUGHT ALTERNATIVES. ... Read more
Incident date: Jun 1, 2004
FAILURE OF THE ELECTRONIC THROTTLE MODULE RESIULTED IN ERRATIC THROTTLE RESPONSE. SURGING ON IDLE WAS CAUSING PROBLEMS IF BRAKE WAS NOT APPLIED STRONGLY ENOUGH. CRUISE CONTROL WAS ALSO ERRATIC IN FUNCTION. TOOK TO THE DEALER FOR REPLACEMENT @ $1200.00. THEY GAVE NO INDICATION THAT THIS WAS A CHRONIC PROBLEM. I ONLY DISCOVERED THE CHRONIC NATURE OF THE PROBLEM ON A BULLETIN BOARD WEB SITE FOR VOLVO... Read more
Incident date: Jun 1, 2003
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THE ELECTRONIC THROTTLE MODULE REPLACED. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE PROBLEM RECURRED AFTER REPAIRS MADE. THE VEHICLE SURGES AND STUTTERS VIOLENTLY THE MANUFACTURER HAS BEEN CONTACTED.*AK THE DOOR LATCH WAS BROKEN. A LOOSE BALL JOINT WAS R... Read more
Incident date: Jun 1, 2003
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THE ELECTRONIC THROTTLE MODULE REPLACED. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE PROBLEM RECURRED AFTER REPAIRS MADE. THE VEHICLE SURGES AND STUTTERS VIOLENTLY THE MANUFACTURER HAS BEEN CONTACTED.*AK THE DOOR LATCH WAS BROKEN. A LOOSE BALL JOINT WAS R... Read more
Incident date: Jun 1, 2003
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THE ELECTRONIC THROTTLE MODULE REPLACED. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE PROBLEM RECURRED AFTER REPAIRS MADE. THE VEHICLE SURGES AND STUTTERS VIOLENTLY THE MANUFACTURER HAS BEEN CONTACTED.*AK THE DOOR LATCH WAS BROKEN. A LOOSE BALL JOINT WAS R... Read more
Incident date: Jun 1, 2003
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THE ELECTRONIC THROTTLE MODULE REPLACED. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE PROBLEM RECURRED AFTER REPAIRS MADE. THE VEHICLE SURGES AND STUTTERS VIOLENTLY THE MANUFACTURER HAS BEEN CONTACTED.*AK THE DOOR LATCH WAS BROKEN. A LOOSE BALL JOINT WAS R... Read more
Incident date: Oct 30, 2005
I AM SUBMITTING ETM FAILURE IN MY 2000 VOLVO V70 SE WAGON IN OCTOBER OF 2005. I AM CONCERNED FOR MY SAFETY DRIVING THIS CAR BECAUSE THE CAR HESITATES UPON ACCELERATION, THERE'S SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE) AND SOMETIMES WHEN THE ETS INDICATOR HAS ENGAGED WHILE MY FOOT IS ON THE BRAKE THE CAR SURGES FORWARD AS IF I WERE GIVING IT A LOT OF GAS. I ... Read more
Incident date: Oct 1, 2005
VEHICLE REQUIRED A NEW ELECTRONIC THROTTLE BODY DESPITE BEING ONLY SIX YEARS OLD AND HAVING ONLY 56,410 MILES. VEHICLE WAS INITIALLY MILDLY HESITATING AND JERKING, THEN WORSENED TO THE POINT WHERE WE WERE CONCERNED FOR OUR SAFETY. WE HAD NO CHOICE BUT TO GO TO THE DEALER AND SPEND $1,078.93 TO REPLACE THE PART. (KBB VALUES VEHICLE AT $14,365, SO THIS REPAIR COST APPROX. 7.5% OF THE VALUE OF THE VE... Read more
Incident date: Dec 28, 2005
VOLVO 1998 MODEL V90--PARKING BRAKE FAILS TO RELEASE AND REAR BRAKE LOCKS. *NM
Incident date: Nov 21, 2005
CONSISTENT ENGINE PROBLEMS WITH 2001 VOLVO S40 RESULTING IN ENGINE DELAYS, IDLING, PAUSING, OVER HEATING AND BURNING WHILE ON THE FREEWAY AND AT BOTH ACCELERATED (65 MPH) AND RESIDENTIAL (35 MPH) SPEEDS. *NM
Incident date: Nov 21, 2005
CONSISTENT ENGINE PROBLEMS WITH 2001 VOLVO S40 RESULTING IN ENGINE DELAYS, IDLING, PAUSING, OVER HEATING AND BURNING WHILE ON THE FREEWAY AND AT BOTH ACCELERATED (65 MPH) AND RESIDENTIAL (35 MPH) SPEEDS. *NM
Incident date: Oct 26, 2005
200 S80 WAS ACCELERATING SPONTANEOUSLY AND LUNGING FORWARD. THE CAR CRASHED INTO A GARAGE WALL WHILE COASTING INTO A PARKING SPACE, AND THE ACCELERATOR WAS NOT DEPRESSED. THE ELECTRONIC THROTTLE MODULE WAS REPLACED. THE VOLVO DEALERSHIP MECHANIC COULD NOT GET THE COMPUTER ERROR CODE, OR APPRECIATE THE SYMPTOMS WHEN HE TEST DROVE THE VEHICLE, AND HAD TO CALL MY LOCAL MECHANIC (WHO IDENTIFIED TH... Read more
Crash
Incident date: Jan 24, 2003
NO WARNING THAT THERE WAS A PROBLEM. CAR DIED SUDDENLY WHILE DRIVING 20-30 MPH. MASS AIR FLOW SENSOR WAS REPLACED UNDER WARRANTY. *NM
Incident date: Jun 15, 2005
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE LOST SPEED. WHEN STOPPING AT A STOP SIGN OR AT A RED LIGHT THE ENGINE STALLED. SHE CONTACTED THE DEALERSHIP, AND THEY SAID THE THROTTLE MODULE NEEDED TO BE REPLACED. ALSO, SHE CONTACTED THE MANUFACTURER. THEY STATED THIS PROBLEM WAS UNDER INVESTIGATION. NO REPAIRS HAVE BEEN MADE.*AK
Incident date: Sep 1, 2005
I OWN A 99 VOLVO S70. THE ETS LIGHT HAS BEEN COMING ON REGULARLY. THE INFO IN THE OWNERS MANUAL JUST SAYS TO TURN THE CAR OFF AND THEN TURN IT ON AGAIN AND SEE IF THE LIGHT GOES AWAY. IT HAS IN THE PAST BUT IT'S COMING ON ALL THE TIME NOW. I LOOKED ON" EDMUNDS" TO SEE IF THERE WAS A RECALL.. AND THERE WAS NOTHING THERE.. BUT THEN I SAW A VOLVO OWNERS FORUM AND THERE WERE LOTS OF EMAILS ABOUT THI... Read more