Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 1, 2004
2001 V70 DID NOT SHIFT PROPERLY AND CLUNKED IN AND OUT OF GEAR. CONSUMER WAS TOLD THAT THE STABILIZER MOTOR MOUNT WAS FAULTY. *TS THE THROTTLE BODY, CAM SHAFT SENSOR AND VACUUM BOOST SENSOR NEEDED TO BE REPLACED. *JB
Incident date: Jan 8, 2006
CAR STALLED IN THE MIDDLE OF A BUSY INTERSECTION. CAR HAS STALLED INTERMITTENTLY SEVERAL TIMES. *NM
Incident date: Feb 3, 2006
ON 2/3/06 OUR VOLVO V70 YEAR 2000, 74000M SHOWED AN ETS LIGHT AND CHECK ENGINE LIGHT. CAR STALLED AT UPON STOPPING AND ALSO UPON STOPPING AT A STOP LIGHT THE VEHICLE WOULD NOT ACCELERATE. UPON TURNING THE CAR OFF AND BACK ON I WAS ABLE TO HAVE IT ACCELERATE. THE CAR WOULD RUN OK FOR ABOUT 20 MILES THEN LIGHTS CAME ON AGAIN. CONTACTED VOLVO BYERS IN COLS OH 614-864-0780 WHOM INFORMED ME THAT TH... Read more
Incident date: Feb 3, 2006
ON 2/3/06 OUR VOLVO V70 YEAR 2000, 74000M SHOWED AN ETS LIGHT AND CHECK ENGINE LIGHT. CAR STALLED AT UPON STOPPING AND ALSO UPON STOPPING AT A STOP LIGHT THE VEHICLE WOULD NOT ACCELERATE. UPON TURNING THE CAR OFF AND BACK ON I WAS ABLE TO HAVE IT ACCELERATE. THE CAR WOULD RUN OK FOR ABOUT 20 MILES THEN LIGHTS CAME ON AGAIN. CONTACTED VOLVO BYERS IN COLS OH 614-864-0780 WHOM INFORMED ME THAT TH... Read more
Incident date: Feb 10, 2006
WE HAVE EXPERIENCED THE "REDUCED POWER MODE" ON OUR 2001 VOLVO XC70 NUMEROUS TIMES BETWEEN DEC '05 AND FEB '06. THE VEHICLE REFUSED TO GO OVER 15 MPH UNTIL THE ENGINE WAS SHUT-OFF AND RESTARTED. THIS OCCURRED TWICE PULLING OUT OF OUR NEIGHBORHOOD ONTO A MAJOR ROAD, ENTERING THE HIGHWAY WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEED AND WHILE ATTEMPTING A PASSING MANEUVER ON THE HIGHWAY AROUND 6... Read more
Incident date: Feb 11, 2004
LOUD NOISE FROM REAR WHEELS. FIRST THOUGHT TO BE WORN TIRES. TURNED OUT TO BE THE BEARINGS FAILED. CAUSED DAMAGE TO SPEED SENSOR, ROTOR, REAR AXLE DRIVE SHAFT. CAR SHOOK VIOLENTLY AS SPEEDS WHERE REDUCED. DEALER WILL NOT FIX PROBLEM. ALL PARTS TO BE REPLACED AT OWNERS EXPENSE. *NM
Incident date: Aug 10, 2005
DT*: THE CONTACT STATED WHILE IN REVERSE THE VEHICLE ACCELERATED SUDDENLY AND RAN INTO A CACTUS. AS A RESULT, THE VEHICLE SUSTAINED BODY DAMAGE. THE DEALERSHIP INSPECTED THE VEHICLE; HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH REPLACED THE REAR PASSENGER DOOR AND PANEL. THE MANUFACTURER WAS NOTIFIED; HOWEVER NO ADDITIONAL REPAI... Read more
Crash
Incident date: Feb 13, 2006
DT*: THE CONTACT STATED THERE WAS AN ODOR OF FUEL WHEN STARTING THE VEHICLE, AND THERE WAS A NOTICEABLE DRIPPING OF FUEL FROM THE FUEL FAIL. AN INDEPENDENT REPAIR SHOP DETERMINED THE FUEL RAIL MUST BE REPLACED. THE DEALERSHIP STATED A NEW FUEL RAIL HAD BEEN MANUFACTURED AND THERE WAS NOW A BUFFER FOR THE FUEL RAIL. THE LEADK RESULTED DUE TO A MANUFACTURING DEFECT. THE CONSUMER STATED THERE IS... Read more
Incident date: Feb 1, 2005
DT*: THE CONTACT STATED IN FEBRUARY 2005 THE ENGINE SURGED WHILE IDLING AT STOP SIGNS. THE DEALERSHIP REPLACED THE ELECTRIC THROTTLE MODULE. IN 2002 AND ON JULY 25, 2005 THE VEHICLE VEERED TO THE RIGHT. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE ENGINE MOUNTS NEEDED TO BE REPLACED. ALSO, ON JANUARY 20, 2005 THERE WAS A NOISE COMING FROM THE DRIVE SHAFT. UPON INSPECTION THE IN... Read more
Incident date: Feb 1, 2005
DT*: THE CONTACT STATED IN FEBRUARY 2005 THE ENGINE SURGED WHILE IDLING AT STOP SIGNS. THE DEALERSHIP REPLACED THE ELECTRIC THROTTLE MODULE. IN 2002 AND ON JULY 25, 2005 THE VEHICLE VEERED TO THE RIGHT. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE ENGINE MOUNTS NEEDED TO BE REPLACED. ALSO, ON JANUARY 20, 2005 THERE WAS A NOISE COMING FROM THE DRIVE SHAFT. UPON INSPECTION THE IN... Read more
Incident date: Feb 1, 2005
DT*: THE CONTACT STATED IN FEBRUARY 2005 THE ENGINE SURGED WHILE IDLING AT STOP SIGNS. THE DEALERSHIP REPLACED THE ELECTRIC THROTTLE MODULE. IN 2002 AND ON JULY 25, 2005 THE VEHICLE VEERED TO THE RIGHT. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE ENGINE MOUNTS NEEDED TO BE REPLACED. ALSO, ON JANUARY 20, 2005 THERE WAS A NOISE COMING FROM THE DRIVE SHAFT. UPON INSPECTION THE IN... Read more
Incident date: Feb 12, 2006
AFTER REPORTING SEVERAL PROBLEMS TRACED TO EMT MALFUNCTION I HAD TO PAY OUT OF POCKET IN EXCESS OF $800.00 TO HAVE EMT REPLACED IN 11/2002. LESS THAN TWO YEARS AFTER THAT, I'VE EXPERIENCED THE SAME PROBLEMS LISTED ON PREVIOUS COMPLAINTS, TO THE POINT WHERE I CONSIDER THE VEHICLE UNSAFE. I HAVE EXPERIENCED NO LESS THAN 15-20 INCIDENTS IN THE PAST 6 MONTHS ALONE. THE LAST ONE BEING JUST YESTERDAY WH... Read more
Incident date: Feb 11, 2006
MY VOLVO V70 XC ALSO HAS REQUIRED REPLACEMENT OF THE ETM - ELECTRONIC THROTTLE MODULE COSTING $1350. AFTER, LIKE MANY OTHERS HAVE STATED, LOSING ALL POWER, SHUTTING DOWN, LOCKING UP, CAUSING ME AND THOSE AROUND ME A NEAR DEATH EXPERIENCE ON THE HIGHWAY. I HAD THE CAR TOWED TO THE GARAGE ONLY TO BE TOLD THEY COULD NOT FIND ANYTHING WRONG. THE CAR CONTINUED TO DRIVE IN A VERY UNPREDICTABLE MANNER... Read more
Incident date: Aug 17, 2005
DT*: THE CONTACT STATED THE TOWING CAPACITY LISTED IN THE OWNER'S MANUAL CONFLICTS WITH A BROCHURE PROVIDED BY THE DEALER. THE BROCHURE MADE NO MENTION OF THIRD ROW SEATING HAVING AN IMPACT ON TOWING CAPACITY WHILE THE OWNER'S MANUAL INDICATED THE THIRD ROW SEATING REDUCED TOWING CAPACITY. WHILE TOWING A SNOWMOBILE TRAVELING 30MPH THE VEHICLE EXPERIENCED A LOSS OF POWER, THE REAR OF THE VEHICLE... Read more
Incident date: Jan 31, 2006
VOLVO S60R 2005 HAD SEVERAL INSPECTIONS IN AUTHORIZED VOLVO DEALERS, BEING CHECKED FOR SUSPENSION NOISES X 3. HAD FLAT TIRE AND TIRE SHOP REALIZED THERE WAS THREE 17 INCHES TIRE AND THE FLAT ONE WAS 18 INCHES TIRE. CAR BROUGHT FROM RICHARDSON, HAD MAINTENANCE/SERVICE IN MCALLEN TEXAS. *NM
Incident date: Dec 11, 2005
IN AUGUST 2005, WE TOOK OUR VEHICLE IN FOR ROUTINE MAINTENANCE AT 67500 MILES. I AM THE PRIMARY DRIVER OF THIS VEHICLE AND HAD NOTICED SOME PROBLEMS WHICH WERE DISCUSSED WITH THE SERVICE DEPARTMENT. THIS VEHICLE HAD STALLED AT PARKING LOT SPEEDS AND IT HAD BEEN SPUTTERING AT TAKE-OFF. MY HUSBAND PRESENTED THE SERVICE DEPARTMENT WITH A PUBLICATION FROM THE HIGHWAY SAFETY BOARD WHICH DISCUSSED A ... Read more
Incident date: Feb 2, 2006
CAR WAS IN DRIVEWAY WARMING UP PRIOR TO DRIVING FOR SCHOOL. AFTER ABOUT 5 TO 10 MINUTES DASH CAUGHT FIRE AND FLAMES WERE COMING FOR HEATER VENTS. USED A GARDEN HOSE TO EXTINGUISH FIRE AND FIRE DEPARTMENT WAS CALLED. DASH AND INTERIOR WAS DAMAGED BUY SMOKE, WATER AND FIRE. *NM
Fire
Incident date: Dec 22, 2004
ON 12/22 I WAS DRIVING MY 2003 VOLVO S 60 AWD. I WAS VERY SLOWLY AND CAREFULLY PULLING INTO A FRONT IN PARKING SPOT. I WAS PARTICULARLY CAREFUL BECAUSE THERE WAS A DRIVER SITTING IN THE CAR PARKED TO MY RIGHT, AND I DID NOT WANT TO GET TOO CLOSE TO HIS CAR. WITH MY FOOT ON THE BRAKE I WAS SLOWLY MOVING INTO THE SPOT. MY FRONT FENDER TAPPED THE SHORT CONCRETE BARRIER AT THE FRONT OF THE PARKING SPO... Read more
Crash
Incident date: Feb 3, 2006
DT*: THE CONTACT STATED THE DRIVER SIDE DOOR IS COMING OFF THE HINGES. THE DEALERSHIP DETERMINED THE VEHICLE SHOULD BE SEEN BY AN AUTO BODY SHOP TO BE WELDED.
Incident date: Apr 29, 2005
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE TRAVELING 30- 40 MPH THE VEHICLE IDLES ROUGHLY. ALSO WHILE STOPPED AT STOP SIGNS THE VEHICLE LURCHED FORWARD. THE VEHICLE STARTED HAVING DIFFERENT ERROR CODES ILLUMINATE IN THE VEHICLE. IT HAS BEEN TAKEN TO THE DEALERSHIP A TOTAL OF THREE TIMES. AFTER DIAGNOSTICS WERE RAN ON THE VEHICLE THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY MODULE. ALL... Read more
VOLVO
C70
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Feb 1, 2006
Incident date: Jul 7, 2004
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE ABS AND TRACTION CONTROL LAMPS ILLUMINATED. THIS HAS BEEN A REGULAR OCCURRENCE FOR THE PAST 2 YEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP DETERMINED THE ABS MODULE NEEDED REPLACED TO REPAIR THE PROBLEM. THE DEALERSHIP OFFERED TO REPAIR THE VEHICLE. THE CONTACT HAS NOT HAD THE VEHICLE REP... Read more
Incident date: Jan 30, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING LEFT OR RIGHT THE TIRES TOUCHES THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION ON FOUR OCCASIONS. THE FIRST TIME THE DEALER PLACED STEERING BLOCKS ON THE VEHICLE. THE SECOND, THIRD AND FOURTH TIMES THE DEALER ADJUSTED THE CONTROL ARMS. HOWEVER NONE OF THESE EFFORTS REMEDIED THE PROBLEM. THE PROBL... Read more
Incident date: Jan 30, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING LEFT OR RIGHT THE TIRES TOUCHES THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION ON FOUR OCCASIONS. THE FIRST TIME THE DEALER PLACED STEERING BLOCKS ON THE VEHICLE. THE SECOND, THIRD AND FOURTH TIMES THE DEALER ADJUSTED THE CONTROL ARMS. HOWEVER NONE OF THESE EFFORTS REMEDIED THE PROBLEM. THE PROBL... Read more
Incident date: Jan 8, 2006
WITH ONLY 80,000 MILES, AFTER 5 YEARS OF DRIVING, THE ENGINE IS WARNING THAT THE ELECTRONIC THROTTLE SYSTEM' (ETS) FAILED. THE DEALER AND AN INDEPENDENT REPAIR SHOP ONLY CAN REPLACE THE ETS MODULE AT A COST OF $1,200. THE REPLACEMENT PART IS ACTUALLY THE SAME AS THE FAILED PART WITH NO IMPROVEMENT. SEARCHES ON THE INTERNET SHOWED THAT THIS PART FAILED OVER AND OVER AGAIN. WHEN IT FAILED THE ... Read more
Incident date: Jan 8, 2006
WITH ONLY 80,000 MILES, AFTER 5 YEARS OF DRIVING, THE ENGINE IS WARNING THAT THE ELECTRONIC THROTTLE SYSTEM' (ETS) FAILED. THE DEALER AND AN INDEPENDENT REPAIR SHOP ONLY CAN REPLACE THE ETS MODULE AT A COST OF $1,200. THE REPLACEMENT PART IS ACTUALLY THE SAME AS THE FAILED PART WITH NO IMPROVEMENT. SEARCHES ON THE INTERNET SHOWED THAT THIS PART FAILED OVER AND OVER AGAIN. WHEN IT FAILED THE ... Read more
Incident date: Jan 30, 2006
2001 VOLVO S60 2.4T WITH 88,000 MILES AND RECORD OF REGULAR MAINTENANCE BEGAN SPUTTER AND SHOW A PERFORMANCE REDUCED MESSAGE, CAUSING THE ENGINE TO STOP ACCELERATING AND SLOW DOWN TO A CRAWL. THIS HAPPENED ONCE ON A MAJOR STREET, AND THEN AGAIN ON THE INTERSTATE. BOTH TIMES I WAS ABLE TO GET OUT OF TRAFFIC QUICKLY, THANKFULLY PREVENTING ANY POTENTIAL INCIDENTS. THE MECHANIC, WHO HAS IT NOW, IN... Read more
Incident date: Sep 1, 2005
I HAVE A 2000 VOLVO V70XC CROSS COUNTRY. I HAD A PROBLEM WITH THE ELECTRONIC THROTTLE MODULE ( THROTTLE BODY) ACCORDING TO MANY OWNERS WITH 98-00 V70, C70, S70, THEY ALSO HAVE HAD THE SAME PROBLEM. THESE PARTS AREN'T SUPPOSE TO BREAK ,THEY ARE PART OF THE ACCELERATOR. MY CAR STOPPED IN THE MIDDLE OF THE EXPRESSWAY DUE THE THE THROTTLE BODY. IT COST ME A LOT OF MONEY CLOSE TO A $1000. INSTEAD OF R... Read more
Incident date: Jan 28, 2006
SEVERAL EPISODES OF SUDDEN LOSS OF POWER WHILE DRIVING. EPISODE 1/28/06 NEARLY RESULTED IN COLLISION AT INTERSECTION WHEN ATTEMPTING TO ACCELERATE THROUGH TURN. ENGINE WARNING LIGHT CAME ON, INDICATING: "REDUCED POWER" MAX SPEED 18 MPH, UPHILL 5 MPH. ENGINE ROUGH, ETM FAILURE.*AK
Incident date: Jan 10, 2003
ENGINE SHUT DOWN ON NUMEROUS OCCASIONS WHILE DRIVING ON THE HIGHWAY. NO STEERING RESPONSE OR POWER BRAKES TO HELP TO STOP THE CAR. VERY DANGEROUS! THE ELECTRONIC THROTTLE MODULE (ETM) ON 1999 VOLVO S80 WAS REPLACED AT THE COST OF 843$. *AK
VOLVO
C70 CONVERTIBLE
(1999) — VEHICLE SPEED CONTROL
Jan 28, 2006
Incident date: Sep 2, 2005
VOLVO C70 PRESENTED A PROBLEM WITH THE ENGINE REVVING AND DOWN BY ITSELF, AND MOSTLY NOTICEABLE WHILE STANDING STILL AT IDLE. I TOOK THE CAR TO THE DEALER, AND THEY INFORMED ME THAT THEY HAD TO REPLACE THE ELECTRONIC THROTTLE MODULE (ETM AND THROTTLE) BODY ALONG WITH SOME OTHER PARTS. I PAID AND HAD THE REPAIRS COMPLETED. THE DEALER INFORMED ME THAT THEY PUT A NEW ETM IN, BUT THAT THE ETM LIG... Read more
Incident date: Mar 23, 2005
2000 VOLVO V40 FRONT WHEELS BECOME LOOSE. (1) CAR WAS TAKEN TO DEALERSHIP FOR RECALL ON BRAKING SYSTEM. (2) DEPARTING DEALERSHIP, RUMBLE FROM FRONT WAS NOTED. TWO MILES FROM DEALERSHIP, EXTREME VIBRATION CAUSED ME TO STOP. THE PASSENGER FRONT WHEEL HAD NEARLY COME OFF. (3) CAR WAS RETURNED TO DEALERSHIP. I WAS INFORMED THE LUGS: NUTS MUST HAVE BECOME LOOSE. I POINTED OUT THAT TECHNICIAN HAD TAK... Read more
Incident date: Apr 1, 2005
DRIVER'S SIDE VEHICLE DOOR HAS DEFECTIVE DOOR HINGES. MAKES A LOUD POPING NOISE WHEN OPENED AND CLOSED. TAKEN TO CAR DEALER, AND WAS TOLD NOT A WARRANTY ITEM. VEHICLE IS BEING DRIVEN UNDER UNSAFE CONDITION DUE TO FACTORY DEFECT.*AK
Incident date: Aug 1, 2003
ELECTRONIC THROTTLE MODULE (ETM) FAILED TWICE AT 8/1/03 68,000 MILES AND ON 9/8/05 AT 76,000 MILES. VOLVO DEALERSHIP IN MEDFORD, OREGON CHARGED OVER $800 EACH TIME TO REPAIR THE DEFECT.*AK
Incident date: Dec 15, 2005
VOLVO XC90 AWD: THIS VEHICLE HAS FAILED THREE TIMES WITH ME AND ONCE WITH THE DEALER. DECEMBER 2005 THE VEHICLES FAILED TO START. I HAD IT TOWED TO THE LOCAL DEALERSHIP. THE PROBLEM WAS A FUEL PUMP MALFUNCTION. FUEL PUMP WAS REPLACED, AND I DROVE THE TRUCK MAYBE A GOOD TWO WEEKS AND EARLY ONE MORNING ON THE INTERSTATE THE VEHICLE JUST SLOWED SPEED TO 20 MPH. I MERGED RIGHT AND THE VEHICLE CUT OF... Read more
Incident date: Dec 15, 2005
VOLVO XC90 AWD: THIS VEHICLE HAS FAILED THREE TIMES WITH ME AND ONCE WITH THE DEALER. DECEMBER 2005 THE VEHICLES FAILED TO START. I HAD IT TOWED TO THE LOCAL DEALERSHIP. THE PROBLEM WAS A FUEL PUMP MALFUNCTION. FUEL PUMP WAS REPLACED, AND I DROVE THE TRUCK MAYBE A GOOD TWO WEEKS AND EARLY ONE MORNING ON THE INTERSTATE THE VEHICLE JUST SLOWED SPEED TO 20 MPH. I MERGED RIGHT AND THE VEHICLE CUT OF... Read more
Incident date: Dec 15, 2005
VOLVO XC90 AWD: THIS VEHICLE HAS FAILED THREE TIMES WITH ME AND ONCE WITH THE DEALER. DECEMBER 2005 THE VEHICLES FAILED TO START. I HAD IT TOWED TO THE LOCAL DEALERSHIP. THE PROBLEM WAS A FUEL PUMP MALFUNCTION. FUEL PUMP WAS REPLACED, AND I DROVE THE TRUCK MAYBE A GOOD TWO WEEKS AND EARLY ONE MORNING ON THE INTERSTATE THE VEHICLE JUST SLOWED SPEED TO 20 MPH. I MERGED RIGHT AND THE VEHICLE CUT OF... Read more
Incident date: Jan 11, 2006
VOLVO S60 2004, 9000 MILES, AUTOMATIC TRANSMISSION. WHILE LEAVING A TRAFFIC LIGHT (ACCELERATING) AND AT A SPEED OF ABOUT 20 MPH THE ENGINE SUDDENLY STOPPED. NO POWER FOR STEERING AND BRAKES. WHAT COULD HAPPEN IF THE DEFECT OCCURRED ON THE HIGHWAY? THE CAR WAS SERVICED AT VOLVO GARAGE ACCORDING TO MAINTENANCE PROGRAM (6000 MILES). NOW THEY SAID THAT THE DEFECT WAS DUE TO THE AIR ADMISSION SYSTEM... Read more
Incident date: Dec 1, 2005
2001 S80, MULTIPLE FAILINGS OF THE ELECTRONIC THROTTLE MODULE. THIS HAS HAPPENED REPEATEDLY OVER THE LAST 2 WEEKS. TOO MANY TIMES TO COUNT. CAR W/O NOTICE WILL NOT ACCELERATE BEYOND 20 MPH, IDLES ROUGHLY. HAS ALMOST CAUSED SEVERAL ACCIDENTS.*AK
Incident date: Dec 1, 2005
2001 S80, MULTIPLE FAILINGS OF THE ELECTRONIC THROTTLE MODULE. THIS HAS HAPPENED REPEATEDLY OVER THE LAST 2 WEEKS. TOO MANY TIMES TO COUNT. CAR W/O NOTICE WILL NOT ACCELERATE BEYOND 20 MPH, IDLES ROUGHLY. HAS ALMOST CAUSED SEVERAL ACCIDENTS.*AK
Incident date: Jan 18, 2006
THEELECTRONIC THROTTLE SYSTEM (ETS) LIGHT HAS BEEN ON DASHBOARD INTERMITTENTLY SINCE A 50,000 MILES. THE CAR CURRENTLY HAS NEARLY 95,000 MILES. ON NUMEROUS OCCASIONS THE TACHOMETER REACHED INTO THE RED LINE WHEN CRANKED WITHOUT ANY USE OF THE ACCELERATOR. IN TRAFFIC, WHEN BEGINNING TO COAST AT CRUISING SPEEDS, THE CAR WILL SURGE SLIGHTLY WITHOUT THE HELP OF THE ACCELERATOR. THE ETS LIGHT WILL ... Read more
Incident date: Jan 21, 2006
WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND IT DROVE NORMALLY SO WE COULD GET HOME. UPON GETTING HOME AND SHUTTIN... Read more
Incident date: Jan 13, 2006
VEHICLE STALL WITHOUT WARNING. ALMOST CAUSE AN ACCIDENT. DEALER REFUSE TO ACKNOWLEDGE THE PROBLEM AND STATED THAT EVERY IS FINE. SEND ME BACK WITHOUT ANY WORK DONE. *NM
Incident date: Jan 21, 2006
STARTED CAR WHEN PARKED IN PARKING SPACE, AND CAR WENT FORWARD WHEN SHIFT LEVER WAS IN REVERSE. MOVED SHIFT LEVER THROUGH 'GEARS' TO REVERSE TWO MORE TIMES. THREE TIMES CAR MOVED FORWARD WHEN LEVER WAS IN REVERSE. TURNED OFF ENGINE AND RE-STARTED CAR, THEN CAR WOULD GO BACKWARDS WHEN IN REVERSE. *JB
Incident date: Jan 18, 2006
MY 1999 VOLVO S70 HAS BEEN STALLING ON A DAILY BASIS FOR SOME TIME NOW. I STALL ON MY WAY TO WORK; A SEVEN MILE DRIVE. I HAVE TRIED TO GET IT IN FOR SERVICE AT A LOCAL VOLVO DEALERSHIP, BUT THEY ARE "BOOKED UP". I HAVE NO OTHER MEANS OF TRANSPORTATION BESIDE THIS DEATH TRAP. I PRAY ALL THE WAY TO WORK. TODAY IT REFUSED TO IDLE UP TO A NORMAL SPEED (35) AND STUCK SOMEWHERE AT 15, SO I COASTED ... Read more
Incident date: Jan 1, 1901
CONSUMER WAS REFUSED RENTAL VEHICLE WHILE 2001 VOVLO S80 WAS HAVING RECALL WORK DONE. CONSUMER HAS HAD PROBLEMS WITH FAULTY FUEL SENDING UNIT. *TS ****NO ANSWER REQUIRED*** THE CONSUMER STATED IT TOOK 4 TIMES TO FINALLY GET A WINDOW LIFT MOTOR REPLACED. *JB
Incident date: Jan 8, 2006
I HAVE HAD PROBLEMS WITH THIS CAR STALLING FOR OVER TWO YEARS. I HAVE HAD THE THROTTLE BODY REPLACED TWICE. IN THE MONTH THE CAR HAS BEEN STALLING AT ALL SPEEDS AND SURGING WHEN BRAKING. THIS LAST STALLING EPISODE OCCURRED WHILE PULLING OUT INTO A THOROUGHFARE WHILE I WAS ACCELERATING TO GO SLIGHTLY UPHILL. SINCE I HAD NO POWER, I COULD NOT EVEN STEER THE CAR OFF TO THE SIDE OF THE ROAD QUICKL... Read more
Incident date: Jan 7, 2006
(1) AT AROUND 6:30AM, SATURDAY, JANUARY 7, 2006, I WAS DRIVING IN SAN FRANCISCO GOING DOWNHILL. ONCE I HIT THE BOTTOM OF THE HILL, I BEGAN TAKING A LEFT TURN. (2) IN THE PROCESS OF CONDUCTING MY LEFT TURN, MY CAR COMPLETELY STALLED AND ALL POWER STEERING WAS LOST. HAD THERE BEEN PARKED CARS ON THE ROAD THAT MORNING, I WOULD HAVE DIRECTLY HIT THEM DUE TO THE LACK OF POWER STEERING AS I SLAMMED... Read more
Incident date: Dec 22, 2005
I HAVE A VOLVO V70 XC, AWD, 1998. I BROUGHT THE CAR TO A VOLVO DEALER, SMYTHE VOLVO, FOR A ROUTINE REPAIR OF CLUNKING NOISE I HEARD. THEY SAID IT WAS DUE TO A STRUT PROBLEM, BUT ALSO FOUND SEVERAL UN-RELATED REPAIR ITEMS. ALL TOGETHER, THEY SPENT TWO DAYS ON REPAIR AND CHARGED ME $1700 FOR IT. ON THE SAME NIGHT THAT I GOT THE CAR BACK, THE ENGINE DIED ON THE FREEWAY WITHOUT ANY WARNING BEFORE, D... Read more
Incident date: Dec 22, 2005
I HAVE A VOLVO V70 XC, AWD, 1998. I BROUGHT THE CAR TO A VOLVO DEALER, SMYTHE VOLVO, FOR A ROUTINE REPAIR OF CLUNKING NOISE I HEARD. THEY SAID IT WAS DUE TO A STRUT PROBLEM, BUT ALSO FOUND SEVERAL UN-RELATED REPAIR ITEMS. ALL TOGETHER, THEY SPENT TWO DAYS ON REPAIR AND CHARGED ME $1700 FOR IT. ON THE SAME NIGHT THAT I GOT THE CAR BACK, THE ENGINE DIED ON THE FREEWAY WITHOUT ANY WARNING BEFORE, D... Read more
Incident date: Dec 22, 2005
I HAVE A VOLVO V70 XC, AWD, 1998. I BROUGHT THE CAR TO A VOLVO DEALER, SMYTHE VOLVO, FOR A ROUTINE REPAIR OF CLUNKING NOISE I HEARD. THEY SAID IT WAS DUE TO A STRUT PROBLEM, BUT ALSO FOUND SEVERAL UN-RELATED REPAIR ITEMS. ALL TOGETHER, THEY SPENT TWO DAYS ON REPAIR AND CHARGED ME $1700 FOR IT. ON THE SAME NIGHT THAT I GOT THE CAR BACK, THE ENGINE DIED ON THE FREEWAY WITHOUT ANY WARNING BEFORE, D... Read more