Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 28, 2006
FRONT SIGNAL HOUSING /LENS COVER KEEPS FALLING OFF. REPAIRED BUT PLASTIC BREAKS. *JB
Incident date: Apr 14, 2006
I PURCHASED THIS CAR, A 1999 VOLVO V-70 STATION WAGON, IN 2002. THE CAR INTERMITTENTLY AND REPEATEDLY STALLS IN TRAFFIC IN ADDITION TO RANDOMLY ACCELERATING AND DECELERATING ON ITS OWN SO THAT DRIVING IS HAZARDOUS. CAR HAS BEEN SERVICED NUMEROUS TIMES FOR THESE PROBLEMS AND MOST OF THE WORK HAS BEEN ON ELECTRONIC THROTTLE SYSTEM. PROBLEMS MAY APPEAR TO BE FIXED FOR A SHORT TIME BUT NOT REALLY F... Read more
Incident date: Jul 17, 2003
ETM CLEANED & ADJUSTED AT 48,474 MILES FOR STALLING AND ENGINE SURGING: 10/13/03 ETM REPLACED FOR STALLING; 4/13/05 ENGINE SURGING DIAGNOSED AS ETM AT 79,386, 4/27/05 SOFTWARE UPDATE TO CORRECT SURGING, DID NOT HELP. 5/26/05 ETM REPLACED FOR SURGING IDLE AND TRANS BANGING INTO GEAR, ALSO SOFTWARE UPDATED; 4/24/06 ETM SOFTWARE UPGRADE FOR ENGINE SURGING AND BEING IN LIMP HOME MODE TWICE [S.MCH FRO... Read more
Incident date: May 16, 2001
MY CAR IS A VOLVO S70 1999 2.5L NON-TURBO ENGINE. I STARTED EXPERIENCING UNEVEN ENGINE IDLE IN MAY OF 2001, AT FIRST I FEARED THAT MY ENGINE WOULD JUST DIE OUT. A FEW TIMES THE ENGINE REALLY DID JUST STOP WORKING AS I WAS SLOWING DOWN. I'VE HAD A VOLVO DEALER/SERVICE IN LONG ISLAND NY TAKE A LOOK AT THE PROBLEM AND THEY SIMPLY "CLEANED" THE ELECTRONIC THROTTLE. THE CLEANING SOLUTION DID NOT L... Read more
Incident date: Apr 25, 2006
DT*: THE CONTACT STATED BOTH REAR OUTBOARD SEAT BELTS HAVE A PLASTIC SHIELD ON THEM, WHICH CAUSES THE SEAT BELT TO BECOME ENTANGLED. IF THE SEAT BELTS ARE BEING OCCUPIED AND THE PASSENGER LEANS FORWARD, THE SEAT BELT GETS ENTANGLED IN THE PLASTIC SHIELD CAUSING EXCESSIVE SLACK THAT WILL NOT RETRACT. THE DEALER IS ORDERING A NEW RETRACTOR FOR THE SEAT BELTS. THE MANUFACTURER HAS NOT BEEN ALERTE... Read more
Incident date: Oct 15, 2005
CAR BEGAN TO LOSE ACCELERATION ON 10-15-05 AND WOULD TAKE A FULL 2 MIN TO REACH 55 MPH WITH ONLY MINIMAL THROTTLE DEPRESSION (ANY MORE THAN ONLY THE LEAST WOULD CAUSE THE DRIVE TRAIN TO JERK AND REFUSE TO PROPEL THE CAR AT ALL). IF THE CAR WAS PULLED OVER AND RESTARTED THE PROBLEM WOULD CORRECT ITSELF FOR A WHILE (SOMETIMES THE GAP IN BETWEEN MALFUNCTIONS WOULD BE SEVERAL HOURS INITIALLY) BUT WOUL... Read more
Incident date: Oct 15, 2005
CAR BEGAN TO LOSE ACCELERATION ON 10-15-05 AND WOULD TAKE A FULL 2 MIN TO REACH 55 MPH WITH ONLY MINIMAL THROTTLE DEPRESSION (ANY MORE THAN ONLY THE LEAST WOULD CAUSE THE DRIVE TRAIN TO JERK AND REFUSE TO PROPEL THE CAR AT ALL). IF THE CAR WAS PULLED OVER AND RESTARTED THE PROBLEM WOULD CORRECT ITSELF FOR A WHILE (SOMETIMES THE GAP IN BETWEEN MALFUNCTIONS WOULD BE SEVERAL HOURS INITIALLY) BUT WOUL... Read more
Incident date: Oct 15, 2005
CAR BEGAN TO LOSE ACCELERATION ON 10-15-05 AND WOULD TAKE A FULL 2 MIN TO REACH 55 MPH WITH ONLY MINIMAL THROTTLE DEPRESSION (ANY MORE THAN ONLY THE LEAST WOULD CAUSE THE DRIVE TRAIN TO JERK AND REFUSE TO PROPEL THE CAR AT ALL). IF THE CAR WAS PULLED OVER AND RESTARTED THE PROBLEM WOULD CORRECT ITSELF FOR A WHILE (SOMETIMES THE GAP IN BETWEEN MALFUNCTIONS WOULD BE SEVERAL HOURS INITIALLY) BUT WOUL... Read more
Incident date: Apr 7, 2006
2004 S60AWD ANGLE GEAR LEAK REQUIRED REPLACEMENT OF GEAR AT 14,300 MILES. THE ANGLE GEAR SENDS POWER TO THE REAR WHEELS, AND IF IT FAILS, IT TAKES THE TRANSMISSION WITH IT. WHILE MINE WAS CAUGHT EARLY AND REPLACED UNDER WARRANTY, A TRACK RECORD OF THE ANGLE GEAR LEAKING AND FAILING IS BEING SEEN. VOLVO NEEDS TO EXTEND WARRANTY ON THIS ITEM. *NM
Incident date: Apr 16, 2006
AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING FROM ONE CORNER WHEN THE VOLVO FACTORY INSTALLED IT IN MY 2002 S60 T5 V... Read more
Incident date: Apr 17, 2006
THE ETS (ELECTRONIC THROTTLE SYSTEM) LIGHT CAME ON REPEATEDLY OVER A PERIOD OF TWO WEEKS. ON TWO OCCASIONS, ON THE HIGHWAY, THE CAR LOST POWER TOTALLY WHEN THE LIGHT ILLUMINATED. THE DEALER SAID THE CAR NEEDS A NEW ELECTRONIC THROTTLE MODULE (ETM), WHICH WILL COST ABOUT $1,500. THIS CAR HAS 85,000 MILES, VIRTUALLY ALL OF WHICH WERE HIGHWAY MILES AS IT IS USED TO COMMUTE FROM MA TO CT. A SE... Read more
Incident date: Apr 17, 2006
DT*: THE CONTACT STATED WHILE TURNING OR DRIVING ON AN UNLEVELED ROAD, THERE WAS A METAL GRINDING NOISE COMING FROM THE FRONT SUSPENSION. THIS CAUSED THE VEHICLE TO HIT A CURB AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS PUSHED TO THE COTNACT'S RESIDENCE, WHERE IT HAS BEEN PARKED.
Incident date: Mar 28, 2006
PULLING INTO A STORE PARKING LOT WITH MY FOOT ON THE BRAKE AND OPERATING AT VERY SLOW SPEED, THE VEHICLE DRAMATICALLY ACCELERATED BY ITSELF CAUSING A WRECK AGAINST A TREE. *NM
Crash
Incident date: Sep 24, 2005
1999 S80 LOSS POWER WHILE DRIVING, SERVICE URGENT LIGHT ILLUMINATED. *TS THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE.
Incident date: Apr 14, 2006
DT*: WHILE BRAKING THE CHECK BRAKE LIGHTS WARNING ILLUMINATES. THERE IS A NHTSA RECALL, # 04V051000, REGARDING THE BRAKE LIGHTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 5/10/2006 - THE RIGHT AND LEFT BRAKE LIGHTS DID NOT WORK, ONLY THE CENTER BRAKE LIGHT WORKED. *NM
Incident date: Apr 11, 2006
WHEN I STEP ON THE BRAKES, SOMETIMES I GET A WARNING ON MY DASHBOARD TO CHECK BRAKE LIGHTS, WHEN I CHECK, I GET THE WARNING WHENEVER THE LEFT AND RIGHT BRAKE LIGHTS DO NOT LIGHT UP, AND ONLY THE CENTER DOES. IF I PRESS MULTIPLE TIMES THEY MAY WORK. I FOUND A SIMILAR RECALL ON THE 2002 MODEL, I HAVE THE 2001 MODEL THE NUMBER IS 04V051000. *NM
Incident date: Apr 9, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE REAR HATCHBACK OPENED WITHOUT WARNING DUMPING THE CARGO ONTO THE HIGHWAY. A CRASH WAS AVOIDED AND THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS SEEN BY A DEALER WHO DETERMINED THE HATCHBACK LOCK WAS INOPERABLE AND NEEDED TO BE REPLACED. THE HATCHBACK LOCK WAS REPLACED ONCE BEFORE DUE TO A SIMILAR INCIDENT. UPDATED 05/04/06. *JB
Incident date: Oct 9, 2004
CONSUMER 1998 S70 ENGINE HAS FAILED ON TWO DIFFERENT OCCASIONS, TIMING BELT SERPENTINE BELT HAS BEEN REPLACED. *TS ***NAR*** THE CONSUMER BELIEVED THIS WAS A PREMATURE FAILURE. THE WATER PUMP WAS LEAKING. THE FRONT SPRING SEAT WAS REPLACED. *JB
Incident date: Oct 9, 2004
CONSUMER 1998 S70 ENGINE HAS FAILED ON TWO DIFFERENT OCCASIONS, TIMING BELT SERPENTINE BELT HAS BEEN REPLACED. *TS ***NAR*** THE CONSUMER BELIEVED THIS WAS A PREMATURE FAILURE. THE WATER PUMP WAS LEAKING. THE FRONT SPRING SEAT WAS REPLACED. *JB
Incident date: Apr 3, 2006
DT*: THE CONTACT STATED WHILE MAKING A LEFT U-TURN AT LOW SPEEDS THERE WAS A KNOCKING SOUND HEARD COMING FROM THE PASSENGER SIDE FRONT NEAR THE TIRE. THE DEALER INSPECTED AND DETERMINED THE LINK ARM WAS BROKE IN HALF AND NEEDED TO BE REPLACED. ALSO, THE COOLANT LIGHT ILLUMINATED AND THE SUNROOF WOULD NOT OPEN. THE DEALER DETERMINED THERE WAS A CRACK IN THE RADIATOR AND THE SUNROOF MODULE WAS I... Read more
Incident date: Apr 3, 2006
DT*: THE CONTACT STATED WHILE MAKING A LEFT U-TURN AT LOW SPEEDS THERE WAS A KNOCKING SOUND HEARD COMING FROM THE PASSENGER SIDE FRONT NEAR THE TIRE. THE DEALER INSPECTED AND DETERMINED THE LINK ARM WAS BROKE IN HALF AND NEEDED TO BE REPLACED. ALSO, THE COOLANT LIGHT ILLUMINATED AND THE SUNROOF WOULD NOT OPEN. THE DEALER DETERMINED THERE WAS A CRACK IN THE RADIATOR AND THE SUNROOF MODULE WAS I... Read more
Incident date: Apr 3, 2006
DT*: THE CONTACT STATED WHILE MAKING A LEFT U-TURN AT LOW SPEEDS THERE WAS A KNOCKING SOUND HEARD COMING FROM THE PASSENGER SIDE FRONT NEAR THE TIRE. THE DEALER INSPECTED AND DETERMINED THE LINK ARM WAS BROKE IN HALF AND NEEDED TO BE REPLACED. ALSO, THE COOLANT LIGHT ILLUMINATED AND THE SUNROOF WOULD NOT OPEN. THE DEALER DETERMINED THERE WAS A CRACK IN THE RADIATOR AND THE SUNROOF MODULE WAS I... Read more
Incident date: Apr 8, 2006
I HAVE A 2000 VOLVO S80 T6 WITH SEVERAL ETM OR THROTTLE CONTROL FAILURES. I HAVE HAD IST SERVICED TWICE AND IT CONTINUES TO FAIL. MY NEIGHBOR HAS THE SAME PROBLEM. THE VEHICLE STALLS INADVERTENTLY AND HAS STRANDED ME IN THE MIDDLE OF TRAFFIC WHERE I NARROWLY MISSED BEING HIT BY A TRACTOR TRAILER. MY WIFE ALSO WAS ALMOST HIT WHILE MAKING A LEFT HAND TURN AND STALLING IN THE MIDDLE OF AN INTERSE... Read more
Incident date: Apr 3, 2006
NOTICED A GAS SMELL OUTSIDE CAR, COMING FROM REAR OF CAR. CAR WAS UNDER WARRANTY, SO WE RETURNED IT TO THE DEALER. THE DEALER TOOK SEVERAL ATTEMPTS TO REMEDY THE PROBLEM. FINALLY, THE DEALER DISCOVERED AND INFORMED US THAT THE GAS TANK HAD A CRACK AND THE GASOLINE WAS LEAKING FROM THE CRACK. AFTER PART WAS REPLACED, THE GAS SMELL WENT AWAY. PROBLEM WAS FIXED FOR A FEW MONTHS, AND NOW GAS SMELL... Read more
Incident date: Apr 3, 2006
I PURCHASED A 2001 V70 XC IN NOVEMBER 2004, WITH ABOUT 37K MILES. IT NOW HAS ABOUT 64K MILES AND YESTERDAY (MONDAY, APRIL 3, 2006) IS WHEN SHE TOOK A DIVE. I HAD JUST RETURNED FROM A 1200 MILE TRIP EARLY MONDAY MORNING. ON MONDAY AFTERNOON, I STARTED ON AN ERRAND; BACKED OUT OF THE DRIVEWAY AND DROVE ABOUT 100 YARDS TO THE ENTRANCE/EXIT OF OUR SUBDIVISION. THIS HAPPENS TO BE A BUSY INTERSECTION A... Read more
Incident date: Apr 5, 2006
DT*: THE CONTACT STATED THE DRIVER SIDE HEADLIGHT BURNS OUT AT LEAST ONCE A YEAR. THE BULB HAS BEEN REPLACED EACH TIME, BUT NO FURTHER REPAIRS HAVE BEEN ATTEMPTED.
Incident date: Mar 25, 2006
POWER STEERING INOPERABLE DUE TO PUMP FAILURE. DUE TO WEIGHT, THE VOLVO S80 IS DIFFICULT TO CONTROL WITHOUT POWER STEERING. *JB
Incident date: Mar 28, 2006
I WAS DRIVING ON I95, I WAS IN THE MIDDLE LANE AND MY CAR STARTED LOSING POWER. I HAD TO GET ALL THE WAY TO THE BREAK DOWN LANE AND SHUT OFF MY CAR FOR A FEW MINUTES. I STARTED THE CAR UP AND IT SEEMED TO BE FINE BUT ABOUT 5 MINUTES LATER IT DID IT TO ME AGAIN AND COMPLETELY LOST POWER. I CALLED MY MOM AND TOLD HER ABOUT WHAT HAPPENED AND SHE TOLD ME THAT THE SAME THING HAPPENED TO HER WHEN SHE WA... Read more
Incident date: Mar 16, 2006
ELECTRONIC THROTTLE MODULE FAILED ON 2001 VOLVO V70 T5 AT 75,400 MILES. FAILURES OF THIS COMPONENT ARE COMMON DUE TO POOR DESIGN OF ETM. VEHICLE GOES INTO "LIMP HOME" MODE AT UNPREDICTABLE TIMES. MOST RECENT FAILURE WAS AS MY WIFE WAS MERGING WITH TRAFFIC ONTO FREEWAY. FROM 55 MPH VEHICLE SUDDENLY LOST POWER AND REDUCED SPEED TO 20 MPH IN TRAFFIC!. MY WIFE CREPT OVER TO THE SHOULDER AND CALLED A T... Read more
Incident date: Mar 29, 2006
DT*: THE CONTACT STATED THE CLUTCH DOES NOT ALWAYS ENGAGE AND THE VEHICLE ACCELERATES AND DECELERATES ON ITS OWN. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP, BUT THERE ARE NO CODES ON THE COMPUTER.
Incident date: Mar 29, 2006
DT*: THE CONTACT STATED THE CLUTCH DOES NOT ALWAYS ENGAGE AND THE VEHICLE ACCELERATES AND DECELERATES ON ITS OWN. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP, BUT THERE ARE NO CODES ON THE COMPUTER.
Incident date: Mar 27, 2006
FAILURE OF "ELECTRONIC THROTTLE MODULE (ETM)". LOSS OF POWER WHILE DRIVING WITH NO ADVANCED WARNING OR OTHER INDICATION IMMANENT FAILURE. CAR WENT INTO "LIMP HOME MODE" WHICH PROVIDES ENOUGH POWER FOR THE VEHICLE TO BE DRIVEN, BUT BECAUSE THE ENGINE MANAGEMENT COMPUTER ATTEMPTS TO KEEP A FIXED, SOMEWHAT ABOVE IDLE, THROTTLE SETTING, RELEASING THE THROTTLE DOES NOT RESULT IN ENGINE BRAKING AS NORMA... Read more
Incident date: Mar 19, 2006
BOTH FRONT SPRINGS HAVE BROKEN DURING NORMAL DRIVING CONDITIONS. ON BOTH OCCASIONS THIS CREATED A TRAFFIC HAZARD WHEN THE CAR BECAME SUDDENLY DIFFICULT TO STEER AND IMPOSSIBLE TO DRIVE. THE PASSENGER-SIDE FRONT SPRING BROKE 2 YEARS AGO WHILE DRIVING ON A WELL-PAVED, MAJOR THOROUGHFARE. THE DRIVER-SIDE FRONT SPRING BROKE 9 DAYS AGO WHILE DRIVING ON A WELL-PAVED SIDE STREET. ON BOTH OCCASIONS TH... Read more
Incident date: Mar 7, 2006
2001 S80 VOLVO ETM FAILURE. IT STARTED AS VEHICLE HESITATION, THEN PROCEEDED TO SURGING FORWARD WITH NO THROTTLE INPUT, THEN PROGRESSED TO NO ACCELERATOR RESPONSE WHEN APPLYING THE BRAKE PEDAL, THEN TO STALLING WHEN COASTING LEAVING THE DRIVER WITH NO POWER STEERING OR BRAKES AT SPEEDS UP TO 55 MPH, THEN TO ROUGH IDLE AND CHECK ENGINE LIGHT. ALL SYMPTOMS WERE PRESENT UPON TAKING TO THE DEALER B... Read more
Incident date: Dec 10, 2005
DT*: THE CONTACT STATED THE POWER STEERING RESERVOIR HOSE CONNECTING CLAMP LEAKED FLUID. THE VEHICLE WAS SEEN BY A DEALER AND CONNECTING CLAMP WAS REPLACED. AFTERWARDS, THE POWER STEERING FLUID CONTINUED TO LEAK AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE DEPARTMENT DETERMINED THE CLAMP NEEDED TO BE REPLACED AGAIN.
Incident date: Jul 1, 2005
DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET... Read more
Incident date: Jul 1, 2005
DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET... Read more
Incident date: Jul 1, 2005
DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET... Read more
Incident date: Mar 21, 2006
I RECENTLY BEGAN HAVING PROBLEMS WITH MY 2001 VOLVO V70 STATION WAGON. IT TURNS OUT THAT THE PCV SYSTEM HAD BECOME CLOGGED AS A RESULT OF PROBLEMS WITH THE ETM. WHEN THEY TESTED THE VEHICLE AT THE DEALERSHIP THEY DID NOT FIND ANY COMPUTER CODES RELATED TO THE ETM SO THEY ARE REFUSING TO COVER THE DAMAGE DONE TO THE PCV BY THE FAULTY ETM UNDER WARRANTY. WHEN THEY CLEAN OR REPLACE THE ETM THEY SERVI... Read more
Incident date: Mar 21, 2006
I RECENTLY BEGAN HAVING PROBLEMS WITH MY 2001 VOLVO V70 STATION WAGON. IT TURNS OUT THAT THE PCV SYSTEM HAD BECOME CLOGGED AS A RESULT OF PROBLEMS WITH THE ETM. WHEN THEY TESTED THE VEHICLE AT THE DEALERSHIP THEY DID NOT FIND ANY COMPUTER CODES RELATED TO THE ETM SO THEY ARE REFUSING TO COVER THE DAMAGE DONE TO THE PCV BY THE FAULTY ETM UNDER WARRANTY. WHEN THEY CLEAN OR REPLACE THE ETM THEY SERVI... Read more
Incident date: Mar 22, 2006
WHILE RUNNING SLOWLY MY VOLVO 98 XC JUST SLOWED UP AND STOPPED. I WAS ABLE TO RESTART AFTER ABOUT A HALF MINUTE AND 3 TRIES. WHEN IT DID NOT START, THERE WAS NO SOUND OF "TURNOVER" OCCURRING. NO DAMAGE HAPPENED, SINCE I WAS DRIVING SLOWLY WITHIN A PARKING GARAGE. THE FIRST FAILURE (THAT MIRRORED THE MOST RECENT) WAS ABOUT A MONTH AGO WHILE DRIVING SLOWLY DOWN A RESIDENTIAL STREET. THE DEALER ... Read more
Incident date: Feb 21, 2006
I WAS DRIVING MY 1999 VOLVO V70 ON THE HIGHWAY, AND IT CONSTANTLY ACCELERATES AND DECELERATES ON ITS OWN WITH NO ACTION DONE BY ME. IN ONE CASE IT ACCELERATED TO THE POINT IN WHICH I LOST CONTROL AND CAUSED AN ACCIDENT. VEHICLE IS IN THE PROCESS OF HAVING THE ETM REPLACED AT THE DEALERSHIP AT A COST OF 1000.00 TO ME BECAUSE IT IS OUTSIDE OF WARRANTY COVERAGE. *NM
Crash
Incident date: Dec 15, 2005
RE: VOVLO S80 2000 MODEL YEAR; CAR INDEPENDENTLY ACCELLERATED WHILE BEING DRIVEN THE CAR SURGED WHEN IN IDLE, THEN WHEN PUT INTO DRIVE, IT SUDDENLY ACCELLERATED WITHOUT MY PRESSING THE GAS. I WAS ABLE TO STOP THE CAR USING THE BRAKE. WHEN I TOOK MY FOOT OFF THE BRAKE, THE CAR AGAIN ACCELLERATED. I STOPPED THE CAR AGAIN, AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ACCELLERATED A THIRD TIME. I TUR... Read more
Incident date: Mar 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING, AT VARIOUS SPEEDS, THE ELECTRONIC THROTTLE CONTROL MODULE LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE OPERATING AT A REDUCED SPEED. THE VEHICLE WAS SEEN BY AN AUTHORIZED DEALERSHIP FOR INSPECTION AND REPLACED THE COMPUTER, BUT THE PROBLEM RETURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE DEPARTMENT REPLACED THE BATTERY. AFTERWARDS, THE PROBLE... Read more
Incident date: Mar 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING, AT VARIOUS SPEEDS, THE ELECTRONIC THROTTLE CONTROL MODULE LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE OPERATING AT A REDUCED SPEED. THE VEHICLE WAS SEEN BY AN AUTHORIZED DEALERSHIP FOR INSPECTION AND REPLACED THE COMPUTER, BUT THE PROBLEM RETURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE DEPARTMENT REPLACED THE BATTERY. AFTERWARDS, THE PROBLE... Read more
Incident date: Mar 17, 2006
DT*: THE CONTACT STATED WHILE IN STOP AND GO TRAFFIC THE VEHICLE STALLED THREE TIMES. THE VEHICLE RESTARTED EACH TIME AND WAS TAKEN TO THE DEALERSHIP FOR THE 60,000 MILES CHECKUP. ALTHOUGH THERE WERE NO CODES ON THE COMPUTER, THE DEALERSHIP PERFORMED A SOFTWARE UPDATE FOR THIS PROBLEM. UPDATED 4/19/2006 - 25 MILES AFTER THE 60000 MILE CHECK UP THE VEHICLE STALLED AGAIN AND THE VEHICLE WAS TA... Read more
VOLVO
S80
(2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Mar 15, 2006
Incident date: Jan 3, 2006
I HAVE BEEN HAVING PROBLEMS WITH MY 2000 VOLVO S80 HESITATING AS IF IT'S NOT GETTING ANY GAS WHEN FIRST BEGINNING TO DRIVE IT EVERYDAY. I HAVE COMPLAINED ABOUT THIS PROBLEM SINCE PURCHASING THIS VEHICLE BUT THE VOLVO REPAIR SHOP HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND THEY SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. ALSO MY CHECK ENGINE LIGHT, STC LIGHT, AND ABS LIGHT KEEPS COMING ON. I HAVE ... Read more
Incident date: Jan 3, 2006
I HAVE BEEN HAVING PROBLEMS WITH MY 2000 VOLVO S80 HESITATING AS IF IT'S NOT GETTING ANY GAS WHEN FIRST BEGINNING TO DRIVE IT EVERYDAY. I HAVE COMPLAINED ABOUT THIS PROBLEM SINCE PURCHASING THIS VEHICLE BUT THE VOLVO REPAIR SHOP HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND THEY SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. ALSO MY CHECK ENGINE LIGHT, STC LIGHT, AND ABS LIGHT KEEPS COMING ON. I HAVE ... Read more
Incident date: Jan 3, 2006
I HAVE BEEN HAVING PROBLEMS WITH MY 2000 VOLVO S80 HESITATING AS IF IT'S NOT GETTING ANY GAS WHEN FIRST BEGINNING TO DRIVE IT EVERYDAY. I HAVE COMPLAINED ABOUT THIS PROBLEM SINCE PURCHASING THIS VEHICLE BUT THE VOLVO REPAIR SHOP HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND THEY SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. ALSO MY CHECK ENGINE LIGHT, STC LIGHT, AND ABS LIGHT KEEPS COMING ON. I HAVE ... Read more
Incident date: Jan 3, 2006
I HAVE BEEN HAVING PROBLEMS WITH MY 2000 VOLVO S80 HESITATING AS IF IT'S NOT GETTING ANY GAS WHEN FIRST BEGINNING TO DRIVE IT EVERYDAY. I HAVE COMPLAINED ABOUT THIS PROBLEM SINCE PURCHASING THIS VEHICLE BUT THE VOLVO REPAIR SHOP HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND THEY SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. ALSO MY CHECK ENGINE LIGHT, STC LIGHT, AND ABS LIGHT KEEPS COMING ON. I HAVE ... Read more