Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 15,069 complaints for VOLVO

VOLVO S40 (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Mar 19, 2007
Incident date: Mar 1, 2007
MY 2003 S40 HAS BEEN SLIPPING GEAR BETWEEN 3RD AND 4TH GEAR AND OCASSIONAL HARD SHIFT BETWEEN 2ND AND 3RD GEAR. THE CAR ONLY HAS 49000 MILES. I HAVE GONE TO THE DEALER AND THEY SAID, THERE IS NO SOFTWARE UPDATE FOR THE TCM (TRANSMISSION CONTROL MODULE)AND IT NEEDS TO BE REPLACED. COST $800. THIS GEAR SLIP MAKES DRIVING VERY BOTHERSOME AND DANGEROUS ON OCCASION. IF YOU NEED TO SPEED UP TO GET OUT O... Read more
VOLVO XC90 (2006) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS Mar 19, 2007
Incident date: Jan 29, 2006
ON JANUARY 29, 2007 I TOOK MY 2006 VOLVO XC90 2WD TO THE VOLVO DEALER FOR THE 15,000 MILE SCHEDULED SERVICE TO INCLUDE THE SCHEDULED TIRE ROTATION AND BALANCE. THE CAR HAD 14,764 MILES. THE SERVICE ADVISOR CALLED LATER IN THE DAY TO STATE THAT (1) I NEEDED FRONT BRAKE PADS, AND (2) NEEDED FOUR NEW TIRES BECAUSE THE ORIGINAL EQUIPMENT TIRES WERE COMPLETELY WORN OUT. WHEN I ASKED WHY THOSE ITEMS WE... Read more
VOLVO 740 (1990) — VEHICLE SPEED CONTROL Mar 18, 2007
Incident date: Mar 13, 2007
IN A PARKING LOT AT A LOCAL GROCERY STORE, MY DAUGHTER AND I WENT INTO THE CAR, STARTED IT AND SHIFTED THE GEAR, WHILE HOLDING THE BRAKE, FROM PARK MODE TO REVERS MODE TO GET OUT OF THE PARKING LOT. AS SOON AS I SHIFTED IT, THE CAR TOOK OFF IN FULL SPEED BACKWARD AS IF IT WAS CRAZY, HITTING A CAR AND A PASSENGER THAT WAS COMING OUT OF THE CAR. AS MY CAR HIT THE 2ND VEHICLE'S OPEN DOOR, IT BOUNCED ... Read more
Crash 1 injured
VOLVO XC90 (2003) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Mar 16, 2007
Incident date: Mar 15, 2007
TL*- THE CONTACT OWNS A 2003 VOLVO XC90, WHEN PRESSING THE POWER WINDOW SWITCH THE SWITCH SEEMED BACKWARD. WHEN PRESSING ON THE POWER WINDOW SWITCH TO PUT THE WINDOW UP SHE HAD TO PRESS THE SWITCH DOWN . TO PUT THE WINDOW DOWN SHE HAD TO PUT THE SWITCH UP. SHE INJURED HER ARM DUE TO THE MALFUNCTION OF THE POWER WINDOW SWITCH. THE CURRENT MILEAGE WAS 35,000.*AK
1 injured
VOLVO V70XC (2001) — STEERING:RACK AND PINION Mar 15, 2007
Incident date: Feb 9, 2007
WHILE DRIVING TO WORK I LOST CONTROL OF THE VEHICLE WHILE ATTEMPTING A SLIGHT RIGHT TURN WHILE TRAVELING APPROX 15/20 MPH AND HIT A GUARD RAIL THEN A SNOW BANK. UPON INVESTIGATION I NOTICED THAT BOTH FRONT WHEELS WERE POINTING INWARD. ORIGINAL SUSPECT WAS THE TIE RODS. REPAIR FACILITY FOUND THE RACK/PINION HAD SEVERED.*JB
Crash
VOLVO S60 (2003) — ENGINE AND ENGINE COOLING:ENGINE Mar 14, 2007
Incident date: Mar 10, 2007
I OWN A VOLVO S60 AND IT HAS STALLED THREE TIMES IN THE LAST TWO WEEKS, I TOOK IT IN TO BE LOOKED AT AND THEY FOUND NOTHING WRONG WITH THE ENGINE TO FIX MY PROBLEM. *JB
VOLVO S80 (2000) — SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Mar 14, 2007
Incident date: Mar 13, 2007
TL* - THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT THERE WAS SAFETY RECALL 00V238000 THAT DID NOT APPLY TO THIS VEHICLE DUE TO THE VIN. THE CONTACT STATED THAT THE PROBLEMS HE HAD CURRENTLY WITH THIS VEHICLE WAS DIRECTLY RELATED TO THE SAFETY RECALL. THERE WAS FRONT SUSPENSION NOISE PRIOR TO TAKING THE VEHICLE THROUGH INSPECTION, AND THE RESPONSE TIME WHEN MAKING A TURN WAS NO... Read more
VOLVO XC90 (2005) — ELECTRICAL SYSTEM Mar 13, 2007
Incident date: Feb 28, 2007
I WAS DRIVING MY 2005 VOLVO XC90 AWD A FROM MY HOME TO WORK(ABOUT 20 MILES) WHEN I WAS PARKING THE CAR ON A PARKING LOT, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE NEXT MOMENT I SAW A LITTLE FIRE COMING FROM UNDER THE HOOD. I STOPPED THE CAR AND GOT OUT. THE FIRE WAS GETTING BIGGER AND BIGGER. I IMMEDIATELY CALLED 911. BY THE TIME THE FIRE ENGINE ARRIVED THE CAR WAS IN FLAMES, AND THE FRONT ... Read more
Fire
VOLVO V70XC (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION Mar 13, 2007
Incident date: Mar 1, 2007
TL*- WHILE PARKING HER VEHICLE THE CONTACT HEARD A CRACKING NOISE COMING FROM UNDER THE HOOD OF THE 2000 VOLVO V70 XC. THE CRACKING NOISE WAS DUE TO THE TRANSMISSION ANGLE GEAR CRACKING. FIRST TIME THE CONTACT HAD TO REPLACE THE ANGLE GEAR WAS ON 04/17/03 AT 64,745 MILES, PART NUMBER WAS 8601587-2. THE CONTACT COULD PROVIDE INVOICE IF NEEDED. THE CURREN MILEAGE WAS 148,000.*AK
VOLVO XC90 (2006) — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Mar 12, 2007
Incident date: Jan 16, 2007
3/7/2007. 2006 VOLVO X90. CONTACT HAS A REAR BACK UP SENSOR AND SIRRIUS RADIO AND BLUETOOTH PHONE INSTALLED CONTACT STATES THAT THE REAR SENSOR WOULD GO OFF FOR LONG PERIODS WHEN NOTHING WAS VISIBLY NEAR THE VEHICLE. *MC THE CONSUMER STATED THAT SOMETIMES THE REAR BACK UP SENSOR WOULD NOT RESPOND AT ALL WHEN AN OBJECT WAS NEAR THE VEHICLE. THE CONSUMER STATED HE STRUCK A WOODEN POLE THAT WAS IN... Read more
Crash
VOLVO XC90 (2006) — EQUIPMENT:ELECTRICAL Mar 12, 2007
Incident date: Jan 16, 2007
3/7/2007. 2006 VOLVO X90. CONTACT HAS A REAR BACK UP SENSOR AND SIRRIUS RADIO AND BLUETOOTH PHONE INSTALLED CONTACT STATES THAT THE REAR SENSOR WOULD GO OFF FOR LONG PERIODS WHEN NOTHING WAS VISIBLY NEAR THE VEHICLE. *MC THE CONSUMER STATED THAT SOMETIMES THE REAR BACK UP SENSOR WOULD NOT RESPOND AT ALL WHEN AN OBJECT WAS NEAR THE VEHICLE. THE CONSUMER STATED HE STRUCK A WOODEN POLE THAT WAS IN... Read more
Crash
VOLVO S40 (2000) — EXTERIOR LIGHTING:HEADLIGHTS Mar 12, 2007
Incident date: Jan 1, 1901
3/6/2007. VOLVO S40 2000. CONTACT HAS A CONCERN WITH THE BRAKES AND THE HEADLIGHTS.*MC THE HEADLIGHTS AND BRAKES FAILED. *JB
VOLVO S40 (2000) — SERVICE BRAKES, HYDRAULIC Mar 12, 2007
Incident date: Jan 1, 1901
3/6/2007. VOLVO S40 2000. CONTACT HAS A CONCERN WITH THE BRAKES AND THE HEADLIGHTS.*MC THE HEADLIGHTS AND BRAKES FAILED. *JB
VOLVO S40 (2001) — ELECTRICAL SYSTEM Mar 12, 2007
Incident date: Mar 9, 2006
A DEFECT HAS OCCURRED SINCE I PURCHASED THE CAR IN 2005. THE VEHICLE IS A 2001 VOLVO S40 . THE DEFECT IS WITH A RESISTOR FOR THE HEATER BLOWER MOTOR THAT OPERATES ERRATICALLY. THIS TYPE OF DEFECT WAS IDENTIFIED AS NHTSA RECALL NUMBER 01V169000. THE DEALER REFUSES TO REPAIR FOR FREE. THE RESISTOR THAT IS DEFECTIVE AND CAUSING THE PROBLEM. THEY CLAIM THAT THERE ARE NO OUTSTANDING RECALLS ON THI... Read more
VOLVO V70XC (1999) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Mar 12, 2007
Incident date: Mar 9, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1999 VOLVO V70XC WITH 114000 FAILURE MILEAGE AT 65 MPH THE ETS LIGHT TURNED ON AND THE VEHICLE BEGAN TO REDUCE SPEED. THE CONTACT PRESSED ON THE GAS PEDAL, BUT NOTHING HAPPENED. THE SPEED WENT DOWN TO 35 MPH, THEN THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE MECHANIC. THE MECHANIC STATED THAT THERE WAS A PROBLEM WITH ... Read more
VOLVO S60 (2004) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Mar 8, 2007
Incident date: Mar 6, 2007
I HAVE A VOLVO S60 2004. AROUND JANUARY 2007, IT STARTED STALLING WITHOUT WARNING IN THE MIDDLE OF THE HIGHWAY AT 60 MPH. IT DID THIS ABOUT 3 TIMES IN 2 WEEKS, SO I TOOK IT TO THE VOLVO DEALER. THEY COULDN'T REPRODUCE THE PROBLEM, BUT SUPPOSEDLY UPGRADED THE SOFTWARE AND CLEANED THE THROTTLE INTAKE, AND RETURNED THE CAR TO ME. THE CAR WAS FINE UNTIL MARCH 6, WHEN THE SAME PROBLEM OCCURRED. TH... Read more
VOLVO V70XC (2001) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Mar 4, 2007
Incident date: Feb 21, 2007
IN DEC 2005, MY VOLVO WAS SERVICED AT THE DEALERSHIP. VEHICLE HAD 48,300 MI. DEALERSHIP NOTED THAT FRONT AND REAR SUSPENSION NEEDED TO BE REPLACED. VEHICLE HAS NEVER BEEN DRIVEN OFF ROAD. IT IS PRIMARILY A SHORT DISTANCE COMMUTER CAR. AT TIME, COULD NOT AFFORD REPAIRS. WAITED ONE YEAR (FEB 2007 - 54,000MI) AND TOOK VEHICLE TO INDEPENDENT REPAIR SHOP WHERE THEY VERIFIED THAT THE FRONT LOW CONTROL A... Read more
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Mar 2, 2007
Incident date: Dec 5, 2001
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 VOLVO S70 AT APPROXIMATELY 15 MPH THE VEHICLE SURGED FORWARD WITHOUT WARNING, CAUSING THE CONTACT'S VEHICLE TO CRASH INTO THE BACK OF AN SUV. THE FRONT BUMPER OF THE CONTACTS VEHICLE WAS UNDERNEATH BUMPER OF THE SUV. THE MANUFACTURER SENT A TECHNICIAN TO INSPECT THE THROTTLE CONTROL MODULE. THE TECHNICIAN WAS UNABLE TO COMPLETE INSPECTION DU... Read more
Crash 2 injured
VOLVO S60 (2001) — AIR BAGS Feb 28, 2007
Incident date: Jan 19, 2007
MY DAUGHTER WAS STOPPED AT A RED LIGHT AND SURROUNDED BY CARS ON A FOUR LANE ROAD. ALL OF SUDDEN THE PASSENGER SIDE AIR BAGS DEPLOYED CAUSING MY DAUGHTER TO PANIC THINKING SHE WAS ON FIRE DUE TO THE SMOKE AND EXPLOSION. SHE EXITED THE CAR IN TRAFFIC AND CALLED ME AND THE POLICE. NOBODY ELSE WAS IN THE CAR AT ANY TIME AND NO EVENT INSIDE OR OUTSIDE TOOK PLACE THAT CAUSED THE DEPLOYMENT. POLICE ... Read more
VOLVO S60 (2004) — VEHICLE SPEED CONTROL Feb 28, 2007
Incident date: Feb 25, 2007
TL*- WHILE PARKING THE 2004 VOLVO S60 IN THE DRIVEWAY THE VEHICLE SUDDENLY LURCHED FORWARD, CAUSING THE FRONT WHEELS TO GO OVER A CEMENT BLOCK, HITTING THE HOUSE LIGHTLY. SMOKE STARTED COMING FROM THE ENGINE, AND THE SERVICE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT HAD THE VEHICLE TOWED TO A BODY SHOP SINCE THERE WAS SOME SLIGHT DAMAGE IN THE FRONT OF THE VEHICLE. CONTACT COULD... Read more
Crash
VOLVO V70 (2005) — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Feb 24, 2007
Incident date: Aug 1, 2006
AFTER SEVERAL REPAIR EFFORTS, THE PASSENGER SEAT AIR BAG SENSOR DOES NOT OPERATE PROPERLY. WHEN PERSONS ARE RIDING IN THE PASSENGER SEAT, THE PASSENGER AIRBAG OFF LIGHT IS LIT. *NM
VOLVO S40 (2005) — EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT Feb 21, 2007
Incident date: Feb 17, 2007
1) I HAD TO CHANGE A FLAT TIRE AND USED THE VEHICLE SUPPLIED SCISSOR JACK. I NOTICED THAT IT GOT INCREASINGLY DIFFICULT TO TURN THE JACK TO RAISE THE CAR. EVENTUALLY IT GOT SO STIFF THAT IT REQUIRED BOTH ARMS TO TURN THE LEVER. 2) THE JACK SUDDENLY FAILED AND THE CAR CAME CRASHING DOWN ONTO THE PAVEMENT. NO DAMAGE TO THE VEHICLE AS THE TIRE WAS STILL ON THE AXLE. NO PERSONAL INJURY AS BOTH ARMS... Read more
VOLVO S80 (2000) — VEHICLE SPEED CONTROL Feb 20, 2007
Incident date: Nov 10, 2005
TL*- THE CONTACT STATED THAT THE 2000 VOLVO S80 HAD REPAIRS DONE ON 11/10/05 FOR THE ELECTRONIC THROTTLE MODULE. HE ORIGINALLY HAD THE REPAIR COMPLETED ON 11/10/05. THE CONTACT STATED THAT THE RECALL WAS REPAIRED AGAIN ON 02/09/07, AND HE STILL HASDTHE SAME PROBLEMS WITH THE VEHICLE. THE DEALERSHIP INFORMED HIM THAT HE WOULD HAVE TO BE FULLY RESPONSIBLE FOR THE COST OF THE REPAIRS HIMSELF. ... Read more
VOLVO S60 (2004) — TIRES Feb 18, 2007
Incident date: Feb 14, 2007
2004 VOLVO S60 R WITH 18" TIRES. INSIDE DRIVER TIRE CONTACTS INSIDE DRIVER TIRE WALL. WEAR WILL CAUSE PREMATURE TIRE FAILURE. DEALER HAS ALWAYS MAINTAINED THAT THIS "RUBBING" IS NOT A PROBLEM. I HAVE COMPLAINED MULTIPLE TIMES. I HAVE PHOTOS OF THE TIRE DAMAGE. THE SIDE WALL AND CORNER TREAD IS WORN THROUGH TO THE STEEL BELT AND CORD. I HAVE BEEN TOLD THAT THIS IS NOT DUE TO ALIGNMENT, BUT MATCHE... Read more
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Feb 17, 2007
Incident date: Dec 25, 2002
1999 S70 VOLVO. DEC. 2002 REPLACED ETM WITH SOFTWARE UPGRADE DUE TO CAR GOING INTO LIMP MODES TWICE. JAN. 2007 RECALL NOTICE TO UPGRADE SOFTWARE ON 2ND ETM. ETM WARRANTY BY VOLVO WILL EXPIRE ON MY CAR NOV. 2008. I FEEL WARRANTY SHOULD BE LIFETIME SINCE ETM WILL CERTAINLY FAIL AGAIN AS PART WAS NOT REDESIGNED FROM ORIGINAL 1999 PART. *JB
VOLVO V70 (2004) — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Feb 17, 2007
Incident date: Feb 17, 2007
HEATED SEATS MALFUNCTIONED AND CAUGHT SEAT ON FIRE. *NM
Fire
VOLVO S70 (1998) — ENGINE AND ENGINE COOLING:ENGINE Feb 17, 2007
Incident date: Feb 15, 2007
I HAVE A 1998 VOLVO S70 WITH ABOUT 88K MILES ON IT. I HAD A LOT OF WORK DONE ON IT DEC 20, 2006 INCLUDING REPLACING THE TIMING BELT. ON 2/15, WE WERE DRIVING AND THE ENGINE SUDDENLY STOPPED - WE LOST POWER STEERING AND BRAKING, ETC. WE MANAGED TO SLOW THE CAR AND GET INTO A PARKING LOT AND HAD THE CAR TOWED TO THE DEALER, JORDAN VOLVO IN MISHAWAKA, IN. WE FOUND THAT THE TENSIONER HAD FAILED CA... Read more
VOLVO S80 (2001) — ENGINE AND ENGINE COOLING Feb 15, 2007
Incident date: Jan 3, 2007
TL* - THE CONTACT CALLED REGARDING THE 2000 VOLVO S80. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND THE EMISSION SERVICE LIGHT KEPT TURNING ON, THE FAILURE MILEAGE WAS 32,000. THE LOCAL VOLVO DEALER REFUSED TO DIAGNOSE THE VEHICLE BECAUSE OF PAST PROBLEMS REGARDING THE BILL. THE CONTACT STATED THAT THERE WERE NO OTHER VOLVO DEALERS IN HIS AREA. THE CURRENT MILEAGE WAS 55000. FAILURE M... Read more
Crash
VOLVO S40 (2002) — ELECTRICAL SYSTEM:WIRING Feb 15, 2007
Incident date: Feb 2, 2007
TL*- THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE 2002 VOLVO S40 HE TURNED THE KEY IN THE IGNITION AND A THICK BLACK SMOKE CAME FROM THE FRONT DRIVER SIDE DOOR PANEL AND FILLED THE INTERIOR OF THE VEHICLE IMMEDIATELY. THE CONTACT TURNED THE VEHICLE OFF AND EXITED THE VEHICLE. THE VEHICLE WAS TAKEN TO A VOLVO DEALER AND THEY COULD NOT FIND THE CAUSE OF THE SMOKE. THE CURRENT AND FAILUR... Read more
VOLVO C70 (2006) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Feb 15, 2007
Incident date: Jan 4, 2007
TL*- THE CONTACT STATED THAT THE 2006 VOLVO C-70 CONVERTIBLE HAS HAD SEVERAL PROBLEMS WITH THE AIRBAG LIGHT CONTINUOUSLY STAYING ON. HE HAS TAKEN HIS VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS FOR THE AIRBAG LIGHT BEING ON CONSTANTLY. THE DEALERSHIP INFORMED HIM THAT THE AIRBAG LIGHT CAME ON DUE TO SOME TYPE OF PINS IN THE DOOR THAT NEEDED CHANGING. THE CONTACT DID NOT KNOW WHICH DOOR NEEDED N... Read more
VOLVO C70 (2006) — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Feb 15, 2007
Incident date: Jan 4, 2007
TL*- THE CONTACT STATED THAT THE 2006 VOLVO C-70 CONVERTIBLE HAS HAD SEVERAL PROBLEMS WITH THE AIRBAG LIGHT CONTINUOUSLY STAYING ON. HE HAS TAKEN HIS VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS FOR THE AIRBAG LIGHT BEING ON CONSTANTLY. THE DEALERSHIP INFORMED HIM THAT THE AIRBAG LIGHT CAME ON DUE TO SOME TYPE OF PINS IN THE DOOR THAT NEEDED CHANGING. THE CONTACT DID NOT KNOW WHICH DOOR NEEDED N... Read more
VOLVO S40 (2000) — VEHICLE SPEED CONTROL Feb 14, 2007
Incident date: Feb 13, 2007
TL* THE CONTACT OWNS A 2000 VOLVO S40. WHILE DRIVING UNDER WET CONDITIONS AT 25 MPH THE VEHICLE BEGAN TO ACCELERATE. THE DRIVER WAS ABLE TO STOP THE VEHICLE. HOWEVER, THE ENGINE CONTINUED TO ACCELERATE. WITHOUT ACCELERATING THE VEHICLE CONTINUED TO MOVE FORWARD. IN AN ATTEMPT TO PARK THE VEHICLE, THE ENGINE BEGAN TO REDLINE AND THE DRIVER TURNED THE IGNITION OFF. THE VEHICLE WAS TOWED TO T... Read more
VOLVO S60 (2003) — ELECTRICAL SYSTEM Feb 11, 2007
Incident date: Aug 1, 2006
THE CAR STALLED REPEATEDLY WHILE THE ENGINE WAS IDLING. ALL POWER WAS LOST MAKING THE CAR VERY DIFFICULT TO STEER AND BRAKE. I NEARLY GOT INTO SEVERAL ACCIDENTS THE ENGINE STALLED WHILE: 1) STOPPED AT A RED LIGHT 2) WHILE SHIFTING GEARS ON THE HIGHWAY 3) WHILE SHIFTING GEARS IN HEAVY TRAFFIC I TOOK THE CAR TO THE DEALERSHIP 4 TIMES BEFORE THE PROBLEM CORRECTLY FIXED. THE FOLLOWING ITEMS WE... Read more
VOLVO S60 (2003) — FUEL SYSTEM, GASOLINE:DELIVERY Feb 11, 2007
Incident date: Aug 1, 2006
THE CAR STALLED REPEATEDLY WHILE THE ENGINE WAS IDLING. ALL POWER WAS LOST MAKING THE CAR VERY DIFFICULT TO STEER AND BRAKE. I NEARLY GOT INTO SEVERAL ACCIDENTS THE ENGINE STALLED WHILE: 1) STOPPED AT A RED LIGHT 2) WHILE SHIFTING GEARS ON THE HIGHWAY 3) WHILE SHIFTING GEARS IN HEAVY TRAFFIC I TOOK THE CAR TO THE DEALERSHIP 4 TIMES BEFORE THE PROBLEM CORRECTLY FIXED. THE FOLLOWING ITEMS WE... Read more
VOLVO 960 (1996) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Feb 9, 2007
Incident date: Jan 4, 2006
AT 110K I NOTICED COOLANT LEVEL DROPPING FASTER THAN USUAL, AND COOLANT ON GARAGE FLOOR. DEALER REMOVED SIDE ENGINE COVER AND SHOWED ME A LINE OF PINHOLE LEAKS IN THE ALUMINUM BLOCK. TECHNICIAN SAID THIS WAS A MANUFACTURING DEFECT HE HAD SEEN BEFORE, AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. VOLVO OFFERED NO HELP, "OUT OF WARRANTY." I PURCHASED A USED 1998 960 ENGINE FOR $1900 AND DEALER ... Read more
VOLVO V70 (2006) — ELECTRICAL SYSTEM Feb 7, 2007
Incident date: Jan 13, 2007
I WANTED TO BRING TO YOUR ATTENTION AN INCIDENT REGARDING A CAR FIRE, AND RESULTING TOTAL LOSS OF MY LEASED 2006 VOLVO V70. I LEASED THE CAR ON JANUARY 20, 2006. ON SATURDAY AFTERNOON, JANUARY 13, 2007, I WAS DRIVING WITH MY TWO YOUNG GRANDSONS. WE WERE JUST STARTING TO HEAD SOUTH ON THE CHARTER OAK BRIDGE WHEN I LOST POWER. I WAS ABLE TO COAST THE CAR TO A STOP ON THE EAST HARTFORD, CT SIDE ... Read more
Fire
VOLVO V70 (2001) — UNKNOWN OR OTHER Feb 5, 2007
Incident date: Jan 1, 1901
THE CONSUMER'S 2001 VOLVO V70 IS BEING RECALLED. **CC THE CONSUMER IS CURRENTLY STATIONED OVERSEAS AND WOULD LIKE TO KNOW HOW TO HAVE THIS RECALL WORK REPAIRED. *NM
VOLVO V70 (1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Feb 5, 2007
Incident date: Feb 5, 2007
ABS / TRAC LIGHTS INTERMITTENT FAILURE, CAUSING OCCASIONAL LOSS OF BRAKING FOR 1-2 SECONDS. *JB
VOLVO V70 (2001) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Feb 2, 2007
Incident date: Jan 27, 2007
ANTILOCK SYSTEM AND STABILITY TRACKING SYSTEM FAILED ABRUPTLY DURING BREAKING. NO CRASH OCCURRED, ONLY THE SYSTEM'S WARNING LIGHTS CAME ON AND STAYED ON. LUCKY I WAS NOT IN A PANIC BREAK POSITION AS THEN THE ABS WOULD NOT HAVE FUNCTIONED. I HAVE MADE ARRANGEMENTS TO REPAIR THE SYSTEM INDEPENDENT OF THE VOLVO DEALERSHIP SINCE IT IS MUCH CHEAPER AND A MORE EFFECTIVE FIX IS POSSIBLE THAN USING VOL... Read more
VOLVO 245 (1989) — TIRES:SIDEWALL Feb 2, 2007
Incident date: Jan 31, 2007
I WAS DRIVING SLOWLY AROUND A CORNER IN TOWN WHEN MY LEFT REAR TIRE BLEW OUT. THE PROPER PRESSURE WAS MAINTAINED ALWAYS. THERE WAS NOTHING IN THE ROAD TO DAMAGE THE TIRE. THE TIRE HAS ABOUT 24,000 MILES ON IT.&IT IS A 80,000 MILE TIRE. KELLY SPRINGFIELD NAVIGATOR GOLD. *NM
VOLVO XC70 (2004) — AIR BAGS Feb 1, 2007
Incident date: Mar 11, 2006
I WAS T BONED AT AN INTERSECTION FROM THE RIGHT SIDE, BY A VEHICLE TRAVELING 45 MPH AND THE AIRBAGS DID NOT DEPLOY! FRONT WHEEL, BOTH DOORS, FRAME, SEAT, POST AND SUSPENSION WERE DAMAGED. $10,000 WORTH. I WAS TEMPORARILY PARALYZED FROM THE IMPACT, I RECEIVED A CONCUSSION FROM HITTING THE AIR BAG CURTAIN EMBLEM. I SUSTAINED HEAD, NECK, BACK, LEFT SHOULDER AND RIGHT KNEE INJURY. VOLVO REPLIED, "... Read more
Crash 1 injured
VOLVO XC90 (2005) — STEERING:LINKAGES:TIE ROD ASSEMBLY Feb 1, 2007
Incident date: Jan 20, 2007
TL* - THE CONTACT OWNS A 2005 XC90 VOLVO. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE WHICH WAS ISSUED MAY 3 2006. SHE WAS NOT NOTIFIED OF THE SAFETY RECALL UNTIL SHE TOOK THE VEHICLE TO DEALER FOR SCHEDULED MAINTENANCE IN JANUARY 2007. THE CONTACT BELIEVED THAT THE PROBLEMS SHE CURRENTLY HAD WITH THE TIRES HAVING UNEVEN WEAR AND WEARING DOWN TO THE INDICATORS, ... Read more
VOLVO XC90 (2005) — TIRES:SIDEWALL Feb 1, 2007
Incident date: Jan 20, 2007
TL* - THE CONTACT OWNS A 2005 XC90 VOLVO. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE WHICH WAS ISSUED MAY 3 2006. SHE WAS NOT NOTIFIED OF THE SAFETY RECALL UNTIL SHE TOOK THE VEHICLE TO DEALER FOR SCHEDULED MAINTENANCE IN JANUARY 2007. THE CONTACT BELIEVED THAT THE PROBLEMS SHE CURRENTLY HAD WITH THE TIRES HAVING UNEVEN WEAR AND WEARING DOWN TO THE INDICATORS, ... Read more
VOLVO 960 (1997) — ENGINE AND ENGINE COOLING:ENGINE Jan 31, 2007
Incident date: Nov 1, 2006
CUSTOMER 1997 VOLVO 960 ENGINE FAILED DUE TO TIMING BELT PULLEY FAILURE. **CC THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE A HEAD BOLT HAD SEIZED IN THE ENGINE BLOCK. *JB
VOLVO S40 (2002) — ENGINE AND ENGINE COOLING Jan 30, 2007
Incident date: Mar 1, 2002
TL* - THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE ENGINEWAS IDLING HIGH. VOLVO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE RPM SURGE OCCURRED FREQUENTLY WHEN THE CONTACTWAS DRIVING THE VEHICLE. THE CHECK ENGINE LIGHT CAME ON PERIODICALLY. THERE WAS A RECALL FOR THIS FAILURE ON ALL VOLVO MODELS, BUT NOT FOR THE 240 MODEL. *AK
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Jan 25, 2007
Incident date: Jan 1, 2007
TL* - THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS A 1999 VOLVO S70, THE CONTACT TOOK THE VEHICLE TO A MECHANIC ,AND HE INFORMED HER THAT THERE WAS A RECALL ON THE THROTTLE BODY ,AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A VOLVO DEALER. THE VOLVO DEALER PERFORMED A COMPUTER DOWNLOAD. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE HESITATION WHEN ACCELER... Read more
VOLVO S70 (1999) — ELECTRICAL SYSTEM Jan 25, 2007
Incident date: Jan 1, 2007
TL* - THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS A 1999 VOLVO S70, THE CONTACT TOOK THE VEHICLE TO A MECHANIC ,AND HE INFORMED HER THAT THERE WAS A RECALL ON THE THROTTLE BODY ,AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A VOLVO DEALER. THE VOLVO DEALER PERFORMED A COMPUTER DOWNLOAD. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE HESITATION WHEN ACCELER... Read more
VOLVO XC90 (2005) — TIRES:TREAD/BELT Jan 23, 2007
Incident date: Jan 7, 2007
THE TYPE OF TIRES VOLVO IS PUTTING ON THE XC90 IS TOO SOFT LEADING TO PREMATURE TIRE FAILURE. VOLVO REPLACED THE TIRES WITH THE SAME TYPE/BRAND AND THE TIRES HAVE AGAIN WORN. I HAVE HAD TWO SETS OF TIRES WITH IN 35,000 MILES. RESEARCHING THE WEB HAS CONFIRMED THIS IS A PROBLEM VOVLO XC90 WIDE. *NM
VOLVO S80 (2000) — FUEL SYSTEM, GASOLINE:DELIVERY Jan 21, 2007
Incident date: Dec 12, 2006
MY 2000 VOLVO S80 T6 ETM THEY SAID THEY WOULD NOT FIX IT UNLESS I BOUGHT A CEM THEY SAID CAR WOULDN'T WORK WITHOUT IT. SO THEY FIXED IT TO A TUNE OF $900.00 FOR CEM SO I CHARGED IT BACK ON MY CREDIT CARD BECAUSE IT'S ALL COVERED ON ETM UPDATE. IN THE MORNING THE CAR STILL REVS MORE I WANT VOLVO TO BUY THIS CAR BACK FROM ME BECAUSE NO ONE INFORMED ME OF THIS PROBLEMS. THEY WOULDN'T GIVE ME OLD CEM ... Read more
1 injured
VOLVO S80 (1999) — SUSPENSION:FRONT Jan 17, 2007
Incident date: Dec 1, 2006
I'VE REPLACED THE STRUTS AND STRUT MOUNTS TWICE; ORIGINAL OWNER REPLACED THEM ONCE.... SWAY BAR REPLACED LAST YEAR AND WHOLE FRONT END HAS BEEN RE-BUILT.... NOW I HAVE STEERING PROBLEMS.. REPLACED U-JOINT AND RACK.... *NM
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