Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Nov 15, 2002
TL*THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT HAS EXPERIENCED FAILURES WITH THE VEHICLE'S TAILGATE THAT HAVE BECOME PROGRESSIVELY WORSE. THE TAILGATE DOOR WILL NOT OPEN AT ALL. THE VEHICLE IS CURRENTLY AT THE DEALER AND HAS BEEN FOR SEVEN DAYS. THE DEALER STATED THAT THEY ARE HAVING A HARD TIME REPLACING THE ENTIRE LOCKING MECHANISM. NHTSA SAFETY RECALL # 00V239000 (LATCHES/LOCKS/LINKAGES... Read more
Incident date: Jan 31, 2007
HENDRICKSON AIR RIDE FRONT SUSPENSION FOA CLASS 8 TRUCKS: SUSPENSION HAS BEEN INSPECTED BY TRUCK DEALER AND SAID TO BE OPERATING NORMALLY. HOWEVER AT SPEEDS OVER 50 MPH CHASSIS LEANING AND ROCKING MAKES DIRECTIONAL CONTROL DIFFICULT. STEERING INPUT WAS VAGUE AND TURN-IN WHEN NAVIGATING CORNERS INDUCES DIRECTIONAL CONTROL PROBLEMS AS WELL AS AGGRAVATING STABILITY PROBLEMS. *AK
Incident date: Jun 17, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THERE WAS A COLOR DIFFERENTIAL ON THE REARVIEW MIRROR, WHICH MADE VISIBILITY DIFFICULT. THE DEALER STATED THAT THE COMPUTER WAS THE CAUSE OF THE FAILURE. AS OF JULY 5, 2007, THE REARVIEW MIRROR HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 87,400 AND FAILURE MILEAGE WAS 87,200.
Incident date: Apr 28, 2007
I AM APPEALING FOR YOUR ASSISTANCE REGARDING THE CAR'S INCLUSION IN NHTSA CAMPAIGN 06V-441000. IN PARTICULAR, I HAVE A 2002 VOLVO S60 2.4T W/37,500 MILES. WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, MY CAR'S ENGINE BEGAN SPUTTERED, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO LIMP MODE, WHEREBY IT WENT 5 MPH MAXIMUM. *AK THE SUDDEN CHANGE IN SPEED ALMOST RESULTE... Read more
Incident date: Dec 1, 2006
TL*THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT HEARD A LOUD, UNFAMILIAR NOISE WHILE DRIVING. HE DISCOVERED THAT THE REAR COIL SPRINGS HAD FAILED ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS UNUSUAL FOR BOTH SPRINGS TO FAIL SIMULTANEOUSLY. THE DEALER DID NOT STATE WHETHER OR NOT THE VEHICLE WAS RELATED TO ANY RECALL(S) B... Read more
Incident date: Jun 29, 2007
TL*THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE ATTEMPTING TO CHANGE THE VEHICLE'S OIL, THE MECHANIC NOTICED THAT IT WAS BROWN. HE STATED THAT SOMETHING, POSSIBLY COOLANT, WAS LEAKING INTO THE OIL. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,682.
Incident date: Jun 21, 2007
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE. HOWEVER, THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A NEW TRANSMISSION WAS NEEDED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
Incident date: Jun 22, 2007
TL*THE CONTACT OWNS A 2002 VOLVO S40. THE VEHICLE HESITATED WHEN IT WAS STARTED BY THE CONTACT. THE WINTER WEATHER DRIVING WARNING INDICATOR ARROW AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 5 MPH. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AFTER TURNING THE VEHICLE ON AN OFF. ON JUNE 23, 2007, THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS DIAGNOSED. THE DEALE... Read more
Incident date: Apr 18, 2007
WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, THE ENGINE OF MY 2002 VOLVO S60 2.4T W/37,500 MILES, BEGAN SPUTTERING, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO "LIMP" MODE, WHEREBY IT WENT 5 MILES PER HOUR MAXIMUM. THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE... Read more
Incident date: Feb 2, 2005
2001 VOLVO S60 2.4T STALLED ON NJ STATE HIGHWAY 21 IN NEWARK, NJ DUE TO A FAILED ETM. THIS RESULTED IN THE CAR BEING REAR ENDED IN THE RIGHT LANE CAUSING $6927.61 IN BODY DAMAGE. THE COST OF REPLACING THE ETM WAS AN ADDITIONAL $753.33. *AK
Crash
Incident date: Jul 7, 2006
WHEEL BEARING FAILURE. VOLVO XC90 PUT AN SUV ONTOP OF A CAR CHASSIS CAUSING TOO MUCH LOAD ON WHEELS AND WHEEL BEARING. TIRES WEAR OUT OFTEN AND BEARINGS NEED TO BE REPLACED REPEATEDLY. IF YOU SEARCH FORUMS LIKE:HTTP://TOWNHALLTALK.EDMUNDS.COM/DIRECT/VIEW/.F0ED3F5/0 HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=77305 HTTP://WWW.VOLVO-FORUMS.COM/T7392-RELIABILITY-CONCERNS-ABOUT-2006-XC90.HTM YOU ... Read more
VOLVO
S80
(2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jun 21, 2007
Incident date: Jun 18, 2007
2004 VOLVO S80 2.5T, LEFT FRONT BRAKE LINE FELL OFF. CONNECTION BETWEEN FITING AND HOSE FAILED, CAUSING TOTAL LOSS OF BRAKES.
Incident date: Jun 21, 2007
THE OTHER DAY, MY '01 VOLVO V70 CROSSCOUNTRY DEVELOPED A "REDUCED PERFORMANCE" WARNING ON THE DASH. TWO MINUTES LATER WHILE SLOWLY APPROACHING A RR TRACK THE CAR LUNGED AND STOPPED, RIGHT ON THE TRACK. FROM A DISTANCE I COULD HEAR A TRAIN'S WARNING BLAST. MY NINE YEAR-OLD WAS ASLEEP IN THE BACK SEAT SO I ENDEAVORED TO RESTART THE CAR ASAP. IT WOULDN'T. THIS IS A PRETTY RURAL AREA AND I STILL ... Read more
VOLVO
V40
(2000) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Jun 19, 2007
Incident date: Jun 13, 2007
THE VEHICLE BOTH ACCELERATED AND DECELERATED WITHOUT INPUT, PLACING ME IN A VERY UNSAFE SITUATION. WHEN I STOPPED THE CAR THE ENGINE, WHICH HAD OVERHEATED, THE RADIATOR HOSE BLEW OUT. THE RADIATOR HOSE WAS REPLACED. I AM CURRENTLY DISCUSSING CORRECTION TO THE ELECTRONIC THROTTLE MODULE WHICH APPEARED TO BE A PROBLEM WITH THIS MAKE AND MODEL. *AK
Incident date: Jun 13, 2007
THE VEHICLE BOTH ACCELERATED AND DECELERATED WITHOUT INPUT, PLACING ME IN A VERY UNSAFE SITUATION. WHEN I STOPPED THE CAR THE ENGINE, WHICH HAD OVERHEATED, THE RADIATOR HOSE BLEW OUT. THE RADIATOR HOSE WAS REPLACED. I AM CURRENTLY DISCUSSING CORRECTION TO THE ELECTRONIC THROTTLE MODULE WHICH APPEARED TO BE A PROBLEM WITH THIS MAKE AND MODEL. *AK
Incident date: Jan 6, 2007
ON 1/6/07 I WAS TRAVELING VIA INTERSTATE WHEN THE 2004 VOLVO S60T EXPERIENCED WHAT WAS DISPLAYED ON THE SCREEN AS REDUCED ENGINE PERFORMANCE, AND QUICKLY SLOWED TO ABOUT 40 MPH. I WAS VERY NEARLY REAR-ENDED AS I WAS IN THE FAST LANE IN THE PROCESS OF PASSING A SLOWER VEHICLE. I PROCEEDED TO THE NEAREST EXIT AND COASTED INTO A GAS STATION. I TURNED OFF THE CAR AND TRIED TO RESTARTED IT. HOWEVER, ... Read more
Incident date: Apr 1, 2007
TL*THE CONTACT OWNS A 1994 VOLVO 850. THE VEHICLE CHECK STRAP HAS FAILED AND IS CAUSING THE METAL TO WEAR OUT AND DAMAGE THE HINGES. THE FAILURE IS CREATING A HOLE IN THE DOOR. THE DEALER STATED THAT THE PILLARS NEED TO BE REPLACED. THE COST FOR THE REPAIR IS $947. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,700.
Incident date: Mar 20, 2007
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED WITH A MESSAGE STATING "TRANSMISSION SERVICE URGENT". THE DEALER STATED THAT THE VALVE BODY WAS FAULTY AND THERE WAS MECHANICAL FAILURE WITH THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. THE CONTACT FELT THERE MAY BE A DEFECT WITH THE SOFTWARE. T... Read more
Incident date: Nov 23, 2003
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE BURST INTO FLAMES. THE INSURANCE AGENCY AND VOLVO INVESTIGATORS DETERMINED THAT THE CAUSE OF FAILURE WAS DUE TO A SHORT IN THE WIRE HARNESS. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Fire
Incident date: Jun 3, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S80. WHILE DRIVING 55 MPH DOWNHILL, THE CONTACT SMELLED BURNING AND SAW SMOKE. THE VEHICLE HAD NO ACCELERATION, POWER STEERING, OR BRAKE FUNCTION. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. ALL OF THE WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE BURST INTO FLAMES FIFTEEN SECONDS AFTER STOPPING. THE VEHICLE WAS TOWED. THE VOLVO INVESTIG... Read more
Fire
Incident date: Jun 15, 2007
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT HEARD A NOISE WHILE DRIVING 25-30 MPH. THERE WERE NO WARNING INDICATORS. THE REAR BEARING AXLE WAS REPLACED. THE TUMBLER IGNITION LOCK FAILED AND THE KEY COULD NOT BE REMOVED. THE VEHICLE WAS TOWED AND THE IGNITION LOCK WAS REPLACED. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 74,000 AND FAILURE MILEAGE WAS ... Read more
Incident date: Jun 15, 2007
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT HEARD A NOISE WHILE DRIVING 25-30 MPH. THERE WERE NO WARNING INDICATORS. THE REAR BEARING AXLE WAS REPLACED. THE TUMBLER IGNITION LOCK FAILED AND THE KEY COULD NOT BE REMOVED. THE VEHICLE WAS TOWED AND THE IGNITION LOCK WAS REPLACED. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 74,000 AND FAILURE MILEAGE WAS ... Read more
Incident date: Jun 1, 2006
TL*THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING 35 MPH, THE VEHICLE SPUTTERED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DID NOT LOSE POWER. THE VOLVO DEALER DIAGNOSED THE VEHICLE AS NEEDING THE ELECTRONIC THROTTLE MODULE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Incident date: Jun 11, 2007
2001 V70 HEADLIGHT BULB SOCKET ON RUNNING LIGHTS H& BULB BURNED UP. THIS CAUSED THE HEADLIGHT ON DRIVERS SIDE TO FAIL.
Incident date: Jun 8, 2007
THE 2004 VOLVO XC70 WILL JUST STOP WHILE I AM DRIVING. IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 1.5 YEARS. THERE IS NO PATTERN TO THE PROBLEM. IT IS VERY INTERMITTENT. I WAS IN A SITUATION WHEREBY I WAS DRIVING 65 MPH ON A MAJOR NJ HIGHWAY WITH A TRACTOR TRAILER BARRELING DOWN ON ME WHEN THE CAR JUST STOPPED, LOSING ALL POWER, - INCLUDING POWER STEERING AND FLASHERS SO THAT I CAN WARN OTHE... Read more
Incident date: Dec 3, 2001
TL*THE CONTACT OWNS A 2001 VOLVO V40. THE CURRENT MILEAGE WAS 105000. THE CHECK ENGINE WARNING INDICATOR LIGHT TURNS ON. THE VEHICLE HAS BEEN TAKEN TO BOTH VOLVO REPAIR SHOPS AND LOCAL MECHANICS NUMEROUS TIMES FOR THIS FAILURE. THEY ARE ABLE TO TURN THE LIGHT OFF; HOWEVER, IT USUALLY COMES BACK ON WITHIN THREE WEEKS. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 25,00... Read more
Incident date: Feb 5, 2007
2001 S80 VOLVO, HEADLIGHTS GATHER MOISTURE ANYTIME IT RAINS. HAD TO REPLACE BEFORE PASSING INSPECTION. *TR
Incident date: May 20, 2007
I OWN A 2000 VOLVO S70 AND AM WAS EXPERIENCING RPM SURGING. I TOOK THE CAR TO AN INDEPENDENT VOLVO REPAIR SPECIALIST, SOUTHWEST AUTOMOTIVE, WHO IDENTIFIED THE CAUSE OF THE SURGING AS AN ELECTRONIC THROTTLE MODULE PROBLEM, AND THAT I SHOULD TAKE THE CAR TO A VOLVO DEALERSHIP. I TOOK THE CAR TO A DEALERSHIP,VOLVO OF RICHARDSON, WHO INFORMED ME THAT THE ETM HAD BEEN REPLACED UNDER VOLVO?S WARRA... Read more
Incident date: Jun 3, 2007
TL*THE CONTACT OWNS A 1995 VOLVO 850. HE NOTICED A GAS SMELL COMING FROM THE REAR OF THE VEHICLE. HE STATED THAT GAS LEAKS FROM THE GAS TANK WHEN HE FILLS IT UP. HE HAS NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGE WAS 132,000.
Incident date: Jun 4, 2007
TL*THE CONTACT OWNS A 2002 VOLVO XC70. ON JUNE 4, 2007, THE VEHICLE WILL NOT EXCEED 20 MPH WHEN ACCELERATING FROM A STOP. THE CONTACT STATED THAT THIS HAS OCCURRED ON TWO DIFFERENT OCCASIONS. THERE IS SAFETY RECALL # 06V441000 (VEHICLE SPEED CONTROL). SHE WAS TOLD THAT THE SAFETY RECALL DOES NOT APPLY TO HER VIN. THE CURRENT MILEAGE IS 33,000 AND FAILURE MILEAGE WAS 32,800.
Incident date: Jun 4, 2007
CUSTOMER'S SEAT BELT ON A 2001 VOLVO V70 WOULD NOT PULL OUT. THE PLASTIC TRIM PIECE IN THE "B" PILLAR WHERE THE SEAT BELT SLIDES THROUGH HAD BROKEN, CAUSING THE BELT TO DOUBLE UP ON RETRACTION AND SEIZE UP. THIS IS A BRITTLE PIECE OF PLASTIC AND BREAKS FAIRLY OFTEN WITH MINOR IMPACTS. THIS WOULD SEEM TO BE A CRITICAL FAULT IN A MAJOR SAFETY DEVICE.
Incident date: Jan 9, 2006
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE AT THE MECHANIC, THE POWER STEERING RESERVOIR AND HOSE NEEDED TO BE REPLACED BECAUSE THE FLUID WAS LEAKING. THE MECHANIC NOTICED THAT THE POWER STEERING FLUID WAS LEAKING AGAIN WHILE PERFORMING AN OIL CHANGE. THE CURRENT MILEAGE IS 67,780 AND FAILURE MILEAGE WAS 50,000.
Incident date: Nov 11, 2005
65,000 MILES - TRANSMISSION FAILURE ON A REGULARLY DEALER SERVICED VEHICLE. *TR
Incident date: May 31, 2007
VOLVO OEM TIRES ON THE 2004 V70 2.5T WITH 17" WHEELS RUB ON THE INNER WHEEL WELL WHEN DOING 1+MPH FULL TURNS. THIS CAUSES WEAR WHICH MAY AFFECT FUTURE PERFORMANCE/SAFETY. OEM TIRES ARE 235/45/17 94V PIRELLI. INDEPENDENT TEST WAS DONE AT A GOODYEAR STORE. RUBBING AREA WAS DOCUMENTED AND PHOTOGRAPHED. VOLVO REFUSES TO ACCEPT RESULTS AND DID NOT SUGGEST ANY INDEPENDENT TIRE TESTING. DEFECT MAY BE A S... Read more
Incident date: May 27, 2007
I OWN A VOLVO S60 AND HAVE EXPERIENCED AN ELECTRONIC THROTTLE MODULE FAILURE. AS THE VOLVO DEALER HAS TOLD ME. "OH YEAH, WE KEEP THOSE IN STOCK. MANUFACTURING FLAW. THEY ARE BURNING OUT LIKE CRAZY." THE REPAIR IS GOING TO COST ME $900 USD AND I AM ABSOLUTELY LIVID. SOME RESEARCH HAS YIELDED THAT AN EXCESS OF 200,000 VEHICLES COULD BE AFFECTED AND SO FAR TENS OF THOUSANDS HAVE BEEN DIAGNOSED ... Read more
Incident date: May 4, 2007
TL*THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND THE STEERING BECAME DIFFICULT. THE DEALER STATED THAT THE TIE RODS WERE UNDER RECALL AND REPLACED THEM. AFTER RETURNING HOME, THE CONTACT EXAMINED THE PAPERWORK WHICH STATED THAT THE TIRES WERE COMPLETELY BALD. SHE CALLED THE DEALER AND THEY PICKED UP HER VEHICLE. THE DEALER IS CURRENTLY REPLACING ALL FOU... Read more
Incident date: May 7, 2007
PIRELLI TIRES P6 FOUR SEASON FAILED AFTER ONLY 28,000 MILES- WITH 2 SIDEWALL BULGES & TIRE WITH ROLLED BELT**CC THE CONSUMER WAS TOLD THE PROBLEM WAS DUE TO RUNNING THE TIRES FLAT ON THE VEHICLE. GM STATED, THE CONSUMER MUST HAVE HIT SOMETHING LARGE TO CAUSE THE PROBLEM, EVEN THOUGH THERE WERE NO DENTS, SCRAPES OR RIM DAMAGE TO SUPPORT THE THEIR CLAIM.*TR
VOLVO
V70
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
May 29, 2007
Incident date: May 21, 2007
1) PULLED OUT OF MY DRIVEWAY 2) COMPLETE BRAKE FAILURE 3)TBD - CAR AT DEALERSHIP, BUT DEALERSHIP AND VOLVO USA REFUSES TO ACKNOWLEDGE THE BRAKE FAILURE. *TR
Crash
Incident date: May 21, 2007
1) PULLED OUT OF MY DRIVEWAY 2) COMPLETE BRAKE FAILURE 3)TBD - CAR AT DEALERSHIP, BUT DEALERSHIP AND VOLVO USA REFUSES TO ACKNOWLEDGE THE BRAKE FAILURE. *TR
Crash
Incident date: Jan 10, 1998
MICHELIN TIRES CUSTOMER STATES THAT THE TIRES ARE DEFECTIVE AND HAS BEEN REPLACED MANY TIMES**NAR**CC THE CONSUMER STATED MOST OF THE TIRES SUFFERED TREAD SEPARATION. THE CONSUMER STATED MICHELIN HAS DISCONTINUED THE TIRES, WHICH LED HER TO BELIEVE THEY KNEW THERE WAS A PROBLEM WITH THE TIRES. *JB THE CONSUMER STATED THE FLAT TIRE THAT WAS REPAIRED WAS NOT DONE PROPERLY. THE PATCH WAS APPLIED WI... Read more
Incident date: May 11, 2007
I'M A NEW OWNER OF A 2001 S80 T6 WITH 66K MILES. SECOND DAY OF OWNERSHIP I'M ON MY WAY HOME IN THE PASSING LANE OF A FREEWAY IN MA, TRAFFIC SLOWS TO A STOP. AS I ACCELERATE THE CAR STALLS. I PULL TO THE LEFT OF THE TRAVELING LANE, PUT THE CAR IN PARK, RESTART THE VEHICLE. THE NEXT DAY, I PULL UP TO A RED LIGHT, ACCELERATE AND THE CAR STALLS. I PUT IT IN PARK, RESTART THE CAR, AND AWAY I GO. ... Read more
Incident date: May 18, 2007
TYPES OF RECURRING ISSUES WITH VOLVO S40: HEADLIGHTS, DRIVER FRONT WINDOW MOTOR, EARLY BRAKE PAD WEAR. HEADLIGHT BULBS WERE REPLACED 2-3 TIMES A YEAR AT CONSUMER'S COST. WHEN BROUGHT TO THE ATTENTION OF VOLVO DEALER THEY REPORTED THAT IT WAS PROBABLY DUE TO LIGHTS BEING USED DURING DAYLIGHT. THEY CHECK ELECTRICAL AND REPORTED NO ISSUE. HAD BRAKE PAD AND ROTOR ISSUED SHORTLY AFTER PURCHASING TH... Read more
Incident date: May 18, 2007
TYPES OF RECURRING ISSUES WITH VOLVO S40: HEADLIGHTS, DRIVER FRONT WINDOW MOTOR, EARLY BRAKE PAD WEAR. HEADLIGHT BULBS WERE REPLACED 2-3 TIMES A YEAR AT CONSUMER'S COST. WHEN BROUGHT TO THE ATTENTION OF VOLVO DEALER THEY REPORTED THAT IT WAS PROBABLY DUE TO LIGHTS BEING USED DURING DAYLIGHT. THEY CHECK ELECTRICAL AND REPORTED NO ISSUE. HAD BRAKE PAD AND ROTOR ISSUED SHORTLY AFTER PURCHASING TH... Read more
Incident date: May 18, 2007
TYPES OF RECURRING ISSUES WITH VOLVO S40: HEADLIGHTS, DRIVER FRONT WINDOW MOTOR, EARLY BRAKE PAD WEAR. HEADLIGHT BULBS WERE REPLACED 2-3 TIMES A YEAR AT CONSUMER'S COST. WHEN BROUGHT TO THE ATTENTION OF VOLVO DEALER THEY REPORTED THAT IT WAS PROBABLY DUE TO LIGHTS BEING USED DURING DAYLIGHT. THEY CHECK ELECTRICAL AND REPORTED NO ISSUE. HAD BRAKE PAD AND ROTOR ISSUED SHORTLY AFTER PURCHASING TH... Read more
Incident date: May 18, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60 T5. THE CONTACT SMELLED GAS FUMES INSIDE THE VEHICLE. THE MECHANIC STATED THAT THERE WAS A CRACK IN THE FUEL SYSTEM. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL # 9515498898. THE POWERTRAIN INFORMATION WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Incident date: Feb 1, 2006
TL*THE CONTACT OWNS A 2003 VOLVO XC 90. THE CURRENT MILEAGE WAS 75000 AND THE FAILURE MILEAGE WAS 47000. THE VEHICLE IS HAVING TRANSMISSION PROBLEMS. WHILE DRIVING 45 MPH AND TRYING TO ACCELERATE, THE ACCELERATIONS DIES, MAKING THE VEHICLE UNABLE TO MOVE AS NEEDED. THIS INCIDENT OCCURED TWICE LAST YEAR, AND LAST WEEK. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT... Read more
Incident date: May 14, 2007
THE CAR HESITATES WHEN PRESSURE IS APPLIED TO THE GAS PEDAL, AND IN ORDER TO SPEED UP THE PEDAL HAS TO BE PUSHED AGAIN. I HAVE COMPLAINED TO THE SERVICE DEPARTMENT SEVERAL TIMES. THE SECOND TIME I COMPLAINED THE SERVICE MANAGER DROVE THE CAR AND SAID IT THE WAY THE CAR WAS SUPPOSE TO BE, THE COMPUTER SYSTEM WORKED THAT WAY. I BROUGHT IT BACK IN WITH THE SAME COMPLAINT AND THEY SAID OTHER CARS HA... Read more
Crash
Incident date: Apr 15, 2005
CONSISTENT GRINDING SOUND WHEN DRIVING. IT WAS DRIVESHAFT FAILURE. 2000 VOLVO XC HAD ONLY 56,021 MILES ON IT AND WAS DRIVEN 4 1/2 YEARS WHEN THIS BEGAN HAPPENING. PARTS/LABOR REPLACED. *AK
Incident date: Apr 30, 2007
TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE'S STEERING WHEEL SHAKES AND MAKES A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. ON THE FIRST VISIT, THEY ROTATED THE TIRES AND, ON THE SECOND VISIT, THEY REPLACED THE ENGINE MOUNTS. THE STEERING WHEEL CONTINUES TO SHAKE. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 28,00... Read more
Incident date: May 8, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING 35 MPH, ALL OF THE DASHBOARD WARNING LIGHTS ILLUMINATED AND THE ENGINE COMPLETELY FAILED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THE CAUSE OF FAILURE WAS A FAILED TIMING BELT TENSIONER. THE CURRENT AND FA... Read more