Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 1998 VOLVO VN610. WHILE DRIVING 55 MPH, THE VEHICLE LOST STEERING POWER. THE CONTACT LOST CONTROL AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS TOWED FROM THE SCENE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT BROUGHT IN FOR INSPECTION. THE CONTACT STATED THAT THE BALL JOINT THAT WAS ATTACHED TO THE DRAG LINK FELL APART. THERE WERE NO INJURIES. THE ENGINE SIZE WA... Read more
Crash
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 1998 VOLVO VN610. WHILE DRIVING 55 MPH, THE VEHICLE LOST STEERING POWER. THE CONTACT LOST CONTROL AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS TOWED FROM THE SCENE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT BROUGHT IN FOR INSPECTION. THE CONTACT STATED THAT THE BALL JOINT THAT WAS ATTACHED TO THE DRAG LINK FELL APART. THERE WERE NO INJURIES. THE ENGINE SIZE WA... Read more
Crash
Incident date: Aug 14, 2007
I OWN A 2001 VOLVO S60. I SMELLED GASOLINE WHEN I STARTED THE VEHICLE, BUT THE MANUFACTURER HAS NOT INDICATED A PROBLEM. WHEN I REVIEWED THE RECALLS FOR THIS VEHICLE ON WWW.NHTSA.GOV, I NOTED THE FOLLOWING PROBLEM UNDER REVIEW: PE06-053 2001 VOLVO S60 FUEL PUMP LEAKAGE 15-NOV-2006 I BELIEVE THE PROBLEM I AM EXPERIENCING IS RELATED TO THIS ITEM. I WISH TO BE CONTACTED IF THIS BECOMES A R... Read more
Incident date: Mar 15, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT NOTICED GAS LEAKING FROM HIS VEHICLE AFTER IT HAD BEEN PARKED OVERNIGHT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 104,000.
Incident date: Jul 25, 2007
TL*THE CONTACT OWNS A 1993 VOLVO 940. THE VEHICLE HAS DUNLOP TIRES, SIZE P205/60R15. THE CONTACT STATED THAT THE VALVE STEMS ON THREE OUT OF THE FOUR TIRES WERE BAD AND CAUSED THE TIRES TO FLATTEN. HE STATED THAT THE TIRES HAD ONLY BEEN ON THE ROAD FOR SIX MONTHS, WHEN DURING THE COURSE OF ONE WEEK, THE VALVE STEM FAILED ON THREE DIFFERENT TIRES. THE TIRES WERE REPLACED AT THE MANUFACTURER'S E... Read more
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2000 VOLVO V70XC. THE CONTACT BELIEVES THAT THE ELECTRONIC THROTTLE MODULE IS A SAFETY HAZARD. SHE STATED THAT THE VEHICLE WILL SUDDENLY HESITATE AND COME TO A COMPLETE STOP. WHILE DRIVING 60 MPH, THE VEHICLE HAD A SUDDEN LOSS OF POWER. ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE POWER STEERING FAILED. THE SPEED DECREASED FROM 60 MPH TO 0. SHE WAS ABLE TO PUL... Read more
Incident date: Jul 26, 2007
7/26/07 TRAVELING ON I-77 AND THE CAR RAN GREAT. SUDDENLY, IN SAME MANNER AS CAR DID APPROX 2 YRS AGO ON SAME INTERSTATE RPMS DROPPED, CAR LOST SPEED, NO RESPONSE AT THROTTLE, AND WITHIN A FEW SECONDS WE LOST POWER, BRAKES, STEERING. SINCE THIS SEEMED JUST LIKE 2 YRS AGO (WE REPORTED THIS INCIDENT IN 2005) WE THOUGHT MAYBE THE CAR WILL START IN 10-15M. AFTER 15-20 M OF ATTEMPTS WHERE CAR START... Read more
Incident date: Jul 26, 2007
7/26/07 TRAVELING ON I-77 AND THE CAR RAN GREAT. SUDDENLY, IN SAME MANNER AS CAR DID APPROX 2 YRS AGO ON SAME INTERSTATE RPMS DROPPED, CAR LOST SPEED, NO RESPONSE AT THROTTLE, AND WITHIN A FEW SECONDS WE LOST POWER, BRAKES, STEERING. SINCE THIS SEEMED JUST LIKE 2 YRS AGO (WE REPORTED THIS INCIDENT IN 2005) WE THOUGHT MAYBE THE CAR WILL START IN 10-15M. AFTER 15-20 M OF ATTEMPTS WHERE CAR START... Read more
Incident date: Aug 7, 2007
1. SEVERE SUMMER THUNDERSTORMS AND RAIN. 2. DROVE APPROXIMATELY 1 MILE AND RIGHT BLINKER STAYED SOLID GREEN AFTER TURNING. DROVE ABOUT A MILE FURTHER ONTO HIGHWAY ENTRANCE RAMP AND CAR INDICATOR LIGHTS FLASHED ABS BRAKE FAILURE AND AIR BAG FAILURE, THEN ALL CAR INSTRUMENTS (GAS GAUGE, SPEEDOMETER, TACHOMETER, ETC) FAILED FOR ABOUT FIVE MINUTES. INSTRUMENTS CAME BACK ON BUT ABS BRAKE AND AIR BAG F... Read more
Incident date: Aug 7, 2007
1. SEVERE SUMMER THUNDERSTORMS AND RAIN. 2. DROVE APPROXIMATELY 1 MILE AND RIGHT BLINKER STAYED SOLID GREEN AFTER TURNING. DROVE ABOUT A MILE FURTHER ONTO HIGHWAY ENTRANCE RAMP AND CAR INDICATOR LIGHTS FLASHED ABS BRAKE FAILURE AND AIR BAG FAILURE, THEN ALL CAR INSTRUMENTS (GAS GAUGE, SPEEDOMETER, TACHOMETER, ETC) FAILED FOR ABOUT FIVE MINUTES. INSTRUMENTS CAME BACK ON BUT ABS BRAKE AND AIR BAG F... Read more
Incident date: Jan 1, 1901
1994 940 VOLVO SEDAN WITH RIM BLOWOUT PROBLEMS CUSTOMER STATES THAT TWO RIMS BLEW WHILE DRIVING AT 10 MILES PER HOUR OVER A SMALL POT HOLE**CC THE CONSUMER STATED THE TIRE WAS NOT DAMAGED. *JB
Incident date: Jul 31, 2007
31 JULY 2007 - FAILED AIR CONDITIONING CONDENSER, 2 AUGUST 2007 - FAILED AIR CONDITIONING COMPRESSER. VEHICLE HAS 47,400 MILES. *TR
Incident date: Aug 3, 2007
I FILLED THE CAR UP WITH GASOLINE AND UPON RETURNING HOME FROM THE GAS STATION, NOTICED THERE WAS A PUDDLE OF GASOLINE UNDER THE REAR RIGHT PASSENGER SIDE OF THE VEHICLE. CAR NOW HAS A CONSTANT DRIP OF GASOLINE SO THAT IT IS UNSAFE TO DRIVE. *JB
Incident date: Jul 31, 2007
2005 VOLVO S40 T5 : MULTIPLE FAILURES OF OIL TRAP HOUSING AT 22,500 AND 68,330 MILES. FIRST FAILURE OCCURRED 10 MONTHS AFTER PURCHASE. VOLVO CHECKED VALVE (30677524), AND REPLACED OIL HOUSING (30684381), HOSE CLAMP (976561) UPGRADED ECM PETROL (30668282)...ALL UNDER WARRANTY. SECOND FAILURE OCCURRED AT 68,330 MILES, VOLVO AGAIN UPGRADED ECM (30668282), REPLACED HOSE CLAMP (976561), HOSE (8670008),... Read more
Incident date: Jan 24, 2007
HEAT GENERATED IN THE ENGINE COMPARTMENT CAUSES ABS CONTROL MODULE AND TRACTION CONTROL MODULE TO FAIL IN MY '96 VOLVO 850R. AS OF TODAY, THERE'S 3 MODULES ALREADY REPLACED (EACH COSTING $800). THE DEALER SAID THAT THE CONTROL MODULE FAILS BECAUSE IT'S NOT DESIGNED BY THE MANUFACTURER TO WITHSTAND TYPICAL ENGINE HEAT. THE CHATROOM OF VOLVO OWNERS (WWW.BRICKBOARD.COM) IS FILLED WITH THE SAME C... Read more
VOLVO
850
(1996) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 1, 2007
Incident date: Jan 24, 2007
HEAT GENERATED IN THE ENGINE COMPARTMENT CAUSES ABS CONTROL MODULE AND TRACTION CONTROL MODULE TO FAIL IN MY '96 VOLVO 850R. AS OF TODAY, THERE'S 3 MODULES ALREADY REPLACED (EACH COSTING $800). THE DEALER SAID THAT THE CONTROL MODULE FAILS BECAUSE IT'S NOT DESIGNED BY THE MANUFACTURER TO WITHSTAND TYPICAL ENGINE HEAT. THE CHATROOM OF VOLVO OWNERS (WWW.BRICKBOARD.COM) IS FILLED WITH THE SAME C... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 VOLVO VNL. WHILE DRIVING 55 MPH, THE STEERING WHEEL LOCKED AND THEN EASED UP. WHILE TURNING THE STEERING WHEEL TO MAKE A LEFT TURN, THE STEERING WHEEL MADE A CLANKING SOUND AND THE LOAD SHIFTED AND RELOCKED. THE CONTACT HAD TO FORCEFULLY TURN THE WHEEL TO THE RIGHT TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE DRAGGED FOR 150 FEET AND THE GUARD RAIL SAVED HIS LIFE. HE... Read more
Crash
1 injured
Incident date: Mar 1, 2007
TL*THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE HAS OCCURRED ON THREE OCCASIONS AND THE MECHANIC HAS BEEN UNABLE TO DIAGNOSE THE FAILURE EACH TIME. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN RECALL NUMBER 07V226000 (ENGINE A... Read more
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 1999 VOLVO S70. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED, BUT NEVER COMPLETELY SHUT OFF. THE FAILURE OCCURS DURING ACCELERATION AND WHEN STARTING THE VEHICLE. NO OTHER SYSTEMS OF THE VEHICLE WERE AFFECTED AND NO WARNING LIGHTS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VIN AND DEALER INFORMATION WERE UNAVAILABLE. THE CURREN... Read more
Incident date: Mar 7, 2007
TL*THE CONTACT OWNS A 2006 VOLVO S40. WHILE DRIVING AT ANY SPEED, THE AIR CONDITION EMITS HOT AIR. THE FAILURE OCCURS WHILE THE AIR CONDITIONER IS SET AT 65 DEGREES. THE OUTSIDE TEMPERATURE GAUGE WAS REPLACED, BUT THAT DID NOT REMEDY THE FAILURE. THE VEHICLE HAS BEEN TAKEN TO TWO DEALERS ON APPROXIMATELY TWELVE OCCASIONS. THE VEHICLE STILL HAS NOT BEEN PROPERLY REPAIRED. THE CURRENT MILEAGE ... Read more
Incident date: Jul 13, 2007
2001 VOLVO V70 XC CUSTOMER STATES THAT THE CAR WOULD NOT ACCELERATE AND WAS SHAKING**NAR**CC THE CONSUMER STATED THERE WAS RECALL ON THIS VEHICLE FOR VEHICLE SPEED CONTROL AND THE CONSUMER WAS NOT ABLE TO GET TO THE DEALER TO TAKE CORRECTIVE ACTION. THE CONSUMER STATED THE CAR STARTED TO SHAKE AND WOULD NOT ACCELERATE WHILE HER 2 CHILDREN WERE IN THE VEHICLE. THE CONSUMER DID NOT WANT TO ENTER TH... Read more
Incident date: May 25, 2007
I WAS DRIVING APPROX. 65 MILES AN HOUR ON I395 AND I WAS IN THE PASSING LANE. I WENT TO ACCELERATE AND MOVE INTO THE TRAVEL LANE AND I WAS NOT ABLE TO ACCELERATE. MY SPEED STARED TO REDUCE AND ALL OF THE POWER SHUT OFF IN THE VEHICLE. NO WARNING LIGHTS CAME ON AND NO INDICATION ON WHAT THE CAR WAS SHUTTING DOWN. I CHECKED FOR VEHICLES BEHIND ME AND AROUND ME AND PUT ON MY HAZARD LIGHTS. I QUICKLY ... Read more
VOLVO
S70
(2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Jul 24, 2007
Incident date: Mar 13, 2007
THE ABS AND STC LIGHT CAME ON AND CRUISE CONTROL BECAME INOPERABLE. IT WOULD OFTEN RESET AFTER TURNING ENGINE OFF. AFTER SEVERAL WEEKS, THE CAR BEGAN TO ALSO LOOSE POWER AND IT WOULD ONLY RUN IN A HIGHER GEAR. *TR
Incident date: Mar 13, 2007
THE ABS AND STC LIGHT CAME ON AND CRUISE CONTROL BECAME INOPERABLE. IT WOULD OFTEN RESET AFTER TURNING ENGINE OFF. AFTER SEVERAL WEEKS, THE CAR BEGAN TO ALSO LOOSE POWER AND IT WOULD ONLY RUN IN A HIGHER GEAR. *TR
Incident date: May 30, 2007
TL*THE CONTACT OWNS A 2001 VOLVO V70XC. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WAS SURGING AND HESITATING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. A WEEK LATER, SHE DECIDED TO TAKE THE VEHICLE BACK AND THE DEALER REPLACED THE AIR HOSE. HOWEVER, THIS DID NOT CORRECT THE FAILURE. SHE RECEIVED RECALL NOTICE NUMBER 06V441000 (VEHICLE SPEED CONTROL) FROM THE PREVIOUS OWNER O... Read more
Incident date: Jan 7, 2004
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER STEERING AND THE BRAKES FAILED. THE CONTACT SHIFTED INTO NEUTRAL AND THEN TURNED OFF AND RESTARTED THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 32,000 AND FAILURE MILEAGE WAS 7,800.
VOLVO
C70 CONVERTIBLE
(2000) — ELECTRICAL SYSTEM
Jul 19, 2007
Incident date: Jul 14, 2007
DRIVING HOME FROM THEATER, SMELLED ELECTRICAL TYPE SMELL. TURNED OFF RADIO, AIR CONDITIONER ETC...WE WERE CLOSE TO HOME AND IT WAS DARK. PARKED CAR. NEXT MORNING WENT OUT AND LOOKED UNDER THE HOOD OF CAR AND FOUND A HOLE IN THE SUPPLEMENTAL FUSE BOX (MELTED PLASTIC). PRIED OFF AND DISCOVERED A ROW OF FUSES BURNT TO A CRISP. AIR IS NOW NOT WORKING...OBVIOUSLY SOME TYPE OF ELECTRICAL SHORT OR F... Read more
Fire
VOLVO
C70 CONVERTIBLE
(2000) — EQUIPMENT
Jul 19, 2007
Incident date: Jul 14, 2007
DRIVING HOME FROM THEATER, SMELLED ELECTRICAL TYPE SMELL. TURNED OFF RADIO, AIR CONDITIONER ETC...WE WERE CLOSE TO HOME AND IT WAS DARK. PARKED CAR. NEXT MORNING WENT OUT AND LOOKED UNDER THE HOOD OF CAR AND FOUND A HOLE IN THE SUPPLEMENTAL FUSE BOX (MELTED PLASTIC). PRIED OFF AND DISCOVERED A ROW OF FUSES BURNT TO A CRISP. AIR IS NOW NOT WORKING...OBVIOUSLY SOME TYPE OF ELECTRICAL SHORT OR F... Read more
Fire
Incident date: Jul 14, 2007
DRIVING HOME FROM THEATER, SMELLED ELECTRICAL TYPE SMELL. TURNED OFF RADIO, AIR CONDITIONER ETC...WE WERE CLOSE TO HOME AND IT WAS DARK. PARKED CAR. NEXT MORNING WENT OUT AND LOOKED UNDER THE HOOD OF CAR AND FOUND A HOLE IN THE SUPPLEMENTAL FUSE BOX (MELTED PLASTIC). PRIED OFF AND DISCOVERED A ROW OF FUSES BURNT TO A CRISP. AIR IS NOW NOT WORKING...OBVIOUSLY SOME TYPE OF ELECTRICAL SHORT OR F... Read more
Fire
Incident date: Jul 19, 2007
TL*THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THAT THE SIDEWALL ON ONE OF HIS SUMITOMO TIRES COMPLETELY FAILED WHILE DRIVING 50 MPH. THE CONTACT WAS UNSURE OF THE DOT NUMBER. THE CURRENT AND FAILURE MILEAGES WERE 124,000. THE TIRE INFORMATION WAS UNAVAILABLE.
Incident date: Jul 16, 2007
I HAVE A 99 VOLVO V70 T5, ON JULY 3RD OF 2006 WE HAD THE VEHICLE IN AS THE ETM LIGHT WAS ON, THE DEALER UPGRADED THE SOFTWARE OF THE ETM AT NO COST, NOW A YEAR LATER THE VEHICLE IS UNDRIVABLE. IT SURGES AT LOW IDLE CAUSING THE VEHICLE TO JUMP FORWARD, IT CONSISTENTLY STALLS OUT AND NOW IS BEGINNING TO SURGE WHILE DRIVING DOWN THE ROAD AT ANY RPM. I FEEL THAT THIS IS A EXTREME HAZARD AND I AM NO L... Read more
Incident date: Jul 16, 2007
I HAVE A 99 VOLVO V70 T5, ON JULY 3RD OF 2006 WE HAD THE VEHICLE IN AS THE ETM LIGHT WAS ON, THE DEALER UPGRADED THE SOFTWARE OF THE ETM AT NO COST, NOW A YEAR LATER THE VEHICLE IS UNDRIVABLE. IT SURGES AT LOW IDLE CAUSING THE VEHICLE TO JUMP FORWARD, IT CONSISTENTLY STALLS OUT AND NOW IS BEGINNING TO SURGE WHILE DRIVING DOWN THE ROAD AT ANY RPM. I FEEL THAT THIS IS A EXTREME HAZARD AND I AM NO L... Read more
Incident date: Dec 1, 2003
TL*THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED THAT THE TAILGATE FAILED TO LATCH WHEN CLOSED. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW LOCKING MECHANISM, BUT THAT HER VIN WAS EXCLUDED FROM RECALL # 00V239000 (LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH). THE CURRENT MILEAGE IS 82,000 AND FAILURE MILEAGE WAS 32,000.
VOLVO
V70XC
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Jul 16, 2007
Incident date: Jul 17, 2005
SINCE OWNING THE VEHICLE (PURCHASED USED) I HAVE HAD ISSUES WITH THE ABS AND TRACS SYSTEMS. I NOTICED IF THE CAR WAS "COLD" IN A COLD CLIMATE, THE ABS/TRACS SYSTEM APPEARED TO BE FUNCTIONING PROPERLY, IF ONLY FOR A FEW MINUTES. OTHERWISE, THE ABS/TRACS SYSTEM FAILED TO FUNCTION ALTOGETHER. THE BRAKES WOULD FAIL COMPLETELY WHEN THE ABS MODULE WOULD TRANSFER FROM FUNCTIONING TO NON-FUNCTIONING. ... Read more
Incident date: May 23, 2007
WHILE DRIVING ON INTERSTATE 40 AT 80 MPH MY CAR BEGAN SHAKING VIOLENTLY AND SHUT OFF. IT WAS TRAILORED TO THE NEAREST VOLVO DEALERSHIP WHERE IT TOOK 3 WEEKS TO REPAIR , 1 WEEK TO IDENTIFY THE PROBLEM). THEY FOUND THAT THE VALVE SPRING" ON THE 2007 VOLVO XC90'S ENGINE HAD BROKEN, CAUSING THE CAR TO OPERATE ON ONLY 4 OF ITS 6 CYLINDERS. THIS CAR BARELY HAD 2500 MILES ON IT AT THE TIME OF THE FAI... Read more
Incident date: May 1, 2007
I HAVE MY 2004 XC90 T6. AT ABOUT 34K MILES A NOTICEABLE 'THRUM' BEGAN SOMEWHERE IN THE DRIVETRAIN. ORIGINAL DIAGNOSIS WAS WORN TIRES. AFTER REPLACING TIRES, THE NOISE HAS BECOME WORSE. NOW AT 35K MILES IS VERY LOUD. NEW DIAGNOSIS IS FAILING WHEEL BEARING. A BIT OF RESEARCH INDICATES I AM NOT THE ONLY XC90 OWNER WITH A WHEEL BEARING FAILURE. WHEEL BEARING FAILURES AT 35K MILES THIS SHOULD BE... Read more
Incident date: May 1, 2007
I HAVE MY 2004 XC90 T6. AT ABOUT 34K MILES A NOTICEABLE 'THRUM' BEGAN SOMEWHERE IN THE DRIVETRAIN. ORIGINAL DIAGNOSIS WAS WORN TIRES. AFTER REPLACING TIRES, THE NOISE HAS BECOME WORSE. NOW AT 35K MILES IS VERY LOUD. NEW DIAGNOSIS IS FAILING WHEEL BEARING. A BIT OF RESEARCH INDICATES I AM NOT THE ONLY XC90 OWNER WITH A WHEEL BEARING FAILURE. WHEEL BEARING FAILURES AT 35K MILES THIS SHOULD BE... Read more
Incident date: May 1, 2007
I HAVE MY 2004 XC90 T6. AT ABOUT 34K MILES A NOTICEABLE 'THRUM' BEGAN SOMEWHERE IN THE DRIVETRAIN. ORIGINAL DIAGNOSIS WAS WORN TIRES. AFTER REPLACING TIRES, THE NOISE HAS BECOME WORSE. NOW AT 35K MILES IS VERY LOUD. NEW DIAGNOSIS IS FAILING WHEEL BEARING. A BIT OF RESEARCH INDICATES I AM NOT THE ONLY XC90 OWNER WITH A WHEEL BEARING FAILURE. WHEEL BEARING FAILURES AT 35K MILES THIS SHOULD BE... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 VOLVO S40. THE CONTACT HAS RECENTLY RENTED THREE ZIP-CARS WITHIN THE PAST FEW MONTHS AND HAS DETECTED AN UNUSUAL SCENT COMING FROM THE VENTS. THE PANTS HE HAD HANGING INSIDE THE VEHICLE HAD A FAINT SMELL TO THEM ONCE HE ARRIVED HOME. HE BELIEVES THERE COULD BE ASBESTOS INSIDE THE VEHICLES. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN AND ENGINE SIZE W... Read more
Incident date: Jul 11, 2007
I OWN A VOLVO S60 AND HAVE UNDER 30,000 MILES ON THE VEHICLE. YESTERDAY I SUFFEREDTHE SECOND BLOW OUT ON THE CONTINENTAL CONTITOURING CONTACT TIRES, 215/55R16 93H CH95. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS AS THESE TIRES APPEAR TO BE DEFECTIVE WITH TWO BLOW OUTS IN UNDER 30,000 MILES. THE TIRES ARE RATED TO 60,000 MILES. *AK
Incident date: Jun 26, 2007
I EXPERIENCED A TIRE SIDEWALL BLOWOUT ON A MICHELIN ENERGY MXV4 PLUS V RATED TIRE SIZE 205 55 16 WITH 9000 MILES AT APPROXIMATELY 70 MPH. THIS CAUSED CAR TO BECOME EXTREMELY HARD TO CONTROL SWERVING ACROSS SEVERAL LANES OF TRAFFIC, AND THEN SPINNING OFF THE HIGHWAY, ENDING UP NEXT TO A CANAL FACING TRAFFIC. I WAS EXTREMELY FORTUNATE NOT TO HIT ANOTHER VEHICLE OR END UP IN THE CANAL. THE BLOWO... Read more
Incident date: Jun 27, 2007
THE ROAD: 2 LANES EACH WAY, WIDE MEDIAN, PAVED SHOULDERS WHICH ROLLED OFF INTO A DRAINAGE DITCH, 60 MPH LIMIT WITH STO PLIGHTS. WHILE IN LEFT BEGAN TO PASS VEHICLE2 [SUV] IN RIGHT LANE. VEHICLE 2 MOVED INTO LEFT LANE FORCING ME ONTO SHOULDER. WHILE ON SHOULDER AND ATTEMPTING TO REENTER LANE AFTER COMPLETING PASS BEGAN TO LOSE CONTROL OF CAR. THAT WAS THE LAST MEMORY OF THE EVENTS LEADING UP TO T... Read more
Crash
1 injured
Incident date: May 31, 2007
2004 VOLVO V70 2.5T TIRE DEFECT CUSTOMER STATES HE PROVED "V" AND "H" RATED PIRELLI ARE EXACTLY THE SAME IN DIMENSION CAUSING THE EXACT SAME PROBLEMS AS THE OEM TIRE. CUSTOMER WANT INVESTIGATION TO CORRECT SAFETY PROBLEM ON HIS VEHICLE NOT AT HIS EXPENSE**SB THE CONSUMER STATED THE TIRE RUBBED ON THE INNER WHEEL WELL, WHICH CAUSED THE TIRES TO WEAR PREMATURELY. *JB
Incident date: Jan 30, 2007
BEGINNING JANUARY 2007, OUR 2001 V70 WOULD "SHIFT HARD" WHEN SHIFTING FROM "P" TO "D" OR FROM "R" TO "D" OR WHEN ACCELERATING FROM A LOW SPEED. WE THOUGHT IT WAS THE WEATHER CAUSING THE ISSUE DUE TO IT BEING INTERMITTENT. IT BECAME WORSE AND SHIFT BECAME HARDER. APPT IN APRIL CONCLUDED IT "MAY BE" THE TCM. SOFTWARE WAS UPGRADED AND WE WERE TOLD THERE WOULD BE AN "ADJUSTMENT" PERIOD. ALL UNDER... Read more
VOLVO
V70
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 10, 2007
Incident date: Feb 1, 2006
TL*THE CONTACT OWNS A 1999 VOLVO V70. WHILE DRIVING 55 MPH, THE ABS WARNING LIGHTS ILLUMINATED, THE SPEEDOMETER STOPPED WORKING, AND THE TRANSMISSION FAILED TO SHIFT. THE DEALER STATED THAT THE ABS MODULE FAILED AND THEY MADE THE REPLACEMENT. NO OTHER FAILURES HAVE OCCURRED SINCE THE REPLACEMENT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 140,000 AND FAILURE MILEAGE WAS 102,000.
Incident date: Feb 12, 2007
TL*THE CONTACT OWNS A 1999 VOLVO V70. WHILE DRIVING 25 MPH, THE CONTACT MADE A SUDDEN STOP. AS A RESULT, THE INTEGRATED CHILD SEAT UNLATCHED AND SLAMMED HER CHILD INTO THE FRONT SEAT. THE CHILD'S CHEST WAS INJURED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THEY WILL REPLACE THE SEAT. THE PURCHASE DATE, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE IS 61,000 AND F... Read more
1 injured
Incident date: Dec 29, 2006
DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. ... Read more
Incident date: Dec 29, 2006
DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. ... Read more
Incident date: Dec 29, 2006
DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. ... Read more
Incident date: Dec 29, 2006
DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. ... Read more