Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 14, 2007
TL*THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE ONTO THE GARAGE FLOOR. THE MECHANIC STATED THAT THE FUEL SENDING UNIT CRACKED AND CAUSED THE LEAK. THE UNIT WAS REPLACED. THE DEALER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Incident date: Aug 14, 2007
DRIVER SIDE AIR BAG DEPLOYED WHEN DOOR WAS SHUT AND CAR WAS OFF. VOLVO N.A. WAS CONTACTED AND REQUESTED THAT THEIR SPECIALIST LOOK AT VEHICLE. THEY CLAIM THAT SOMETHING WAS STUCK IN THE DOOR, WHICH CAUSED THE DEPLOYMENT. THIS WAS NOT THE CASE. VOLVO CLAIMS THAT A MARK ON THE DOOR IS PROOF. HOWEVER, JIM DOWNY FROM NATIONWIDE INSURANCE TOOK PICTURES AND INVESTIGATED MY CLAIM AND FAILED TO FIND ... Read more
Incident date: Jan 5, 2007
LTR RE 2004 VOLVO S60 2.5 T STEERING DEFECT; SEEKING STEERING OF MY VEHICLE BE CORRECTED, RE-ENGINEERED TO THAT OF ANY CURRENT VOLVO SEDAN; PLEASE CONTACT HER BY MAIL OR PHONE WITHIN 14 DAYS OF THIS LETTER. *KB THE CONSUMER STATED THE TIRES WERE RUBBING AGAINST THE STEERING WELL WHEN MAKING TURNS. THE DEALER PERFORMED A TEMPORARY FIX BY INSTALLING A STEERING RACK LIMITER TO PREVENT THE TIRE RUB... Read more
Incident date: Jan 5, 2007
LTR RE 2004 VOLVO S60 2.5 T STEERING DEFECT; SEEKING STEERING OF MY VEHICLE BE CORRECTED, RE-ENGINEERED TO THAT OF ANY CURRENT VOLVO SEDAN; PLEASE CONTACT HER BY MAIL OR PHONE WITHIN 14 DAYS OF THIS LETTER. *KB THE CONSUMER STATED THE TIRES WERE RUBBING AGAINST THE STEERING WELL WHEN MAKING TURNS. THE DEALER PERFORMED A TEMPORARY FIX BY INSTALLING A STEERING RACK LIMITER TO PREVENT THE TIRE RUB... Read more
Incident date: Jun 16, 2007
TL*THE CONTACT OWNS A 2005 VOLVO V70. WHILE APPROACHING A STOP SIGN AT 55 MPH, THE VEHICLE BEGAN SMOKING UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE RIGHT BEFORE IT BURST INTO FLAMES. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE FIRE INSPECTORS STATED THAT THE FIRE WAS CAUSED BY A LEAK IN THE FUEL INJECTION PIPE.... Read more
Fire
Incident date: Sep 21, 2007
I HAVE A 2001 VOLVO V70 AWD STATION WAGON. THE TRANSMISSION FAILED WHILE I WAS DRIVING WITH MY 2 SMALL CHILDREN IN THE CAR. AS I WAS LURCHING ALONG CARS WERE PASSING ME AT 55+ MILES PER HOUR, MY FAMILY AND I WERE PLACED IN A DANGEROUS SITUATION AND OUR SAFETY WAS JEOPARDIZED. LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD BEFORE I WAS REAR ENDED OR HIT BY ANOTHER VEHICLE. I TOOK MY VOLVO... Read more
Incident date: Sep 13, 2007
AIR CONDITION WENT OUT UNDER 200 MILES, SAID THEY FIXED IT. 1,000 MILES ROTORS HAD TO BE REPLACED. 3,000 MILES CAR OVER HEATED, THEY COULD NOT TRACE A PROBLEM, 1 WEEK LATTER CAR CAUGHT ON FIRE. TOWED TO VOLVO DEALER SHIP. THEY SAID CAR DID NOT CATCH ON FIRE. THAT AIR CONDITIONING FAN NEEDED TO BE REPLACED. ASKED FOR A COMPUTER PRINT OUT , THEY REFUSED TO GIVE IT OUT, THEY SAID THEY ERASED IT. *T... Read more
Fire
Incident date: Sep 13, 2007
AIR CONDITION WENT OUT UNDER 200 MILES, SAID THEY FIXED IT. 1,000 MILES ROTORS HAD TO BE REPLACED. 3,000 MILES CAR OVER HEATED, THEY COULD NOT TRACE A PROBLEM, 1 WEEK LATTER CAR CAUGHT ON FIRE. TOWED TO VOLVO DEALER SHIP. THEY SAID CAR DID NOT CATCH ON FIRE. THAT AIR CONDITIONING FAN NEEDED TO BE REPLACED. ASKED FOR A COMPUTER PRINT OUT , THEY REFUSED TO GIVE IT OUT, THEY SAID THEY ERASED IT. *T... Read more
Fire
Incident date: Sep 21, 2007
ON JUNE 15, 2007, WHILE ON A HIGHWAY TRAVELING 65 MPH, MY 2004 VOLVO XC90 MADE A JERK, AS IF IT HAD SUDDENLY FALLEN OUT OF GEAR. ABOUT 5 MINUTES LATER, THE SAME THING HAPPENED. IT FELT AS IF SOMETHING LOCKED THE TIRES FOR AN INSTANT, THEN LET GO. ABOUT ANOTHER 5 MINUTES LATER, WE RECEIVED AN ERROR MESSAGE THAT SAID "BRAKE FAILURE, STOP SAFELY". MOMENTS LATER, WE LOST ALL CONTROL OF THE CAR - T... Read more
Incident date: Sep 9, 2007
ON SEPTEMBER 9, 2007 THE DRIVER WAS DRIVING HER 1999 VOLVO S70 SOUTH ON ROUTE 15 IN PENNSYLVANIA. I WAS IN THE FRONT PASSENGER SEAT. THE DRIVER TURNED RIGHT INTO A SHORT ACCESS DRIVE TO A RESTAURANT. THE DRIVER THEN TURNED RIGHT INTO THE PARKING LOT, SLOWED FURTHER, DRIVING ABOUT 40 FEET, AND TURNED LEFT INTO A PARKING SPACE DIRECTLY PERPENDICULAR TO THE STORE?S FRONT ENTRANCE. SHE HAD COME TO... Read more
Crash
1 injured
Incident date: Sep 5, 2007
WHILE THE CAR WAS PARKED IN THE GARAGE THERE WAS AN OVERWHELMING SMELL OF GASOLINE. I TOOK THE CAR TO MY MECHANIC. THEY OBSERVED A FUEL LEAK COMING FROM FUEL PUMP HOUSING. A NEW FUEL PUMP WAS INSTALLED. *TR
Incident date: Sep 15, 2007
225/50R-17 94V PROXES TPT ALL SEASON BLACKWALL HAD A SIDEWALL FAILURE WHILE TRAVELING STRAIGHT ON A HIGHWAY AT 70 MPH, OUTSIDE TEMP WAS 84 DEGREES F. TIRE CORE REMAINED INTACT LEAVING 1 OR 2 INCHES OF EACH SIDEWALL GLUED TO RIM. TIRE HAD 22K MILES ON IT. AIR PRESSURE SHOULD HAVE BEEN OKAY SINCE IT WAS CHECKED A FEW WEEKS EARLIER. OPPOSING TIRE WAS AT 33 WHEN CHECKED COLD THE NEXT DAY. DOOR PA... Read more
Incident date: Sep 14, 2007
STRONG SMELL OF FUEL WITHIN THE PASSENGER COMPARTMENT. LOCAL VOLVO SERVICE HAD TO REPLACE THE FUEL PUMP WHICH IS LOCATED DIRECTLY UNDER THE REAR SEAT OF THE PASSENGER COMPARTMENT. APPEARS TO BE SIMILAR TO THE RECALL OF CARS IN NEVADA AND ARIZONA, BUT ALTHOUGH FLORIDA ALSO EXHIBITS SIMILAR CLIMATE CONDITIONS, DOES NOT PERTAIN TO FL VEHICLES PER VOLVO. GASOLINE FUMES WERE VERY STRONG & COULD HA... Read more
Incident date: Jan 1, 1901
2000 VOLVO V-40 REAR COIL SPRING FAILURE. CUSTOMER STATED THAT REAR COIL SPRINGS HAVE FRACTURED TWICE. MANUFACTURER WOULD NOT ANSWER WHEN WRITTEN TO. *KB
Incident date: Aug 13, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT SMELLED GAS FUMES INSIDE THE PASSENGER COMPARTMENT. HE CHECKED THE VEHICLE AND DID NOT FIND ANY LEAKS UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE FUEL PUMP, LOCATED UNDERNEATH THE BACK SEAT, CAUSED THE FAILURE. THE CONTACT SPOKE WITH VOLVO AND THEY ACKNOWLEDGED THE FAILURE. THE CURRENT MILEAGE WA... Read more
Incident date: Sep 6, 2007
THERE IS A RECALL # 07V152000 FOR VOLVO S60 2001 T5 CARS IN ARIZONA AND NEVADA. IT IS REGRADING FALIURE IN THE FEUL PUMP DUE TO GAS ODOR AND CLIMATE CONDITIONS. I AM USING THE BEST KIND OF GAS AVAILABLE HERE AND I BELEIVE THIS SUMMER WE HAD THE SAME CLIMATE CONDITIONS IN NEVADA AND ARIZONA. THEREFORE, I HAVE THE SAME PROBLEM, WHICH IS LEAKING GAS FROM THE FEUL PUMP. THIS IS KIND OF DANGEROUS SI... Read more
Incident date: Sep 12, 2007
PASSENGER RESTRAINT SYSTEM FAILED TO ALLOW THE BELT TO BE PULLED FROM THE RETRACTOR FAR ENOUGH FOR THE CLIP TO SECURE IN THE LATCH. INTERMITTENT PROBLEM BEGAN WITH THE FRONT PASSENGER RESTRAINT AFTER 1 MONTH OF USE, 'LOCKING UP' AT A DIFFERENT LENGTH WITH EACH ATTEMPT. ATTEMPTS ARE ALWAYS MADE WITH THE CAR AT A COMPLETE STOP. PROBLEM HAS INCREASED IN FREQUENCY AND SEVERITY OVER TIME. AFTER 2 M... Read more
Incident date: Sep 10, 2007
I HAVE A 2001 VOLVO S80 T6 WITH 61000 MILES. WITHIN THE LAST TWO WEEKS IT FELT AS THOUGH THE CAR WAS "SLIPPING" OUT OF GEAR ON SEVERAL OCCASIONS... THE RPMS WOULD FLAIR THEN NORMALIZE. YESTERDAY THE CAR JUST QUIT MOVING. IT WAS TOWED TO THE VOLVO DEALER AND I WAS JUST TOLD THE TRANSMISSION IS SHOT AND WOULD COST $4000 TO REPLACE WITH A REMANUFACTURED ONE. MY PROBLEM DOES NOT SEEM TO BE AN ISO... Read more
Incident date: Sep 10, 2007
MY VOLVO LEAKS GASOLINE FUMES. UPON SOME INVESTIGATION I FOUND THE NHTSA HAS A CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176 ADDRESSING THIS EXACT PROBLEM. VOLVO WILL ONLY FIX THESE PROBLEMS AT DEALER COST IN ARIZONA AND NEVADA. HOW IS THIS? THIS MAKES NO SENSE. *TR
Incident date: Sep 7, 2007
IN A HIGH SPEED HEAD-ON COLLISION WITH A TREE (TREES), WITH ONLY A DRIVER OCCUPANT IN THE CAR, THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVER AIRBAG DID NOT DEPLOY. I AM SUBMITTING THIS COMPLAINT FOR MY MOTHER, WHO WAS THE SOLE OCCUPANT AND DRIVER OF THE CAR. AS A RESULT OF THE INJURIES SUSTAINED IN THE CRASH, MY MOTHER HAS SUFFERED FROM IMPAIRED SHORT-TERM MEMORY. *TR
Crash
1 injured
Incident date: Aug 21, 2007
REPLACED TIMING BELT AT 76,000 MI. PER VOLVO MAINTENANCE SCHEDULE. AT 107,000 MI. TIMING BELT TENSIONER AND PULLEY FAILURE RESULTING IN TIMING BELT SLIPPING OFF AND CAUSING MASSIVE VALVE DAMAGE. THANKFULLY, VOLVO OF NA SERVICE STEPPED UP AS DID DARELL WALTRIP VOLVO AND HELPED TO COVER OVER HALF OF THE $4,600 IN DAMAGE THAT WAS CAUSED. STILL I WAS STUCK WITH A $2,000 UNEXPECTED REPAIR BILL. ATTE... Read more
Incident date: Sep 5, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S40. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL SAFELY OFF THE ROAD. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY COOLANT LEAKING FROM THE ENGINE. THE CAUSE OF THE LEAKAGE WAS UNKNOWN. THE CONTACT HAD A MAINTENANCE PACKAGE PERFORMED ON AUGUST 9, 2007 AND NO FAILURES WERE FOUND IN THE ENGINE. THE CURRENT AND FAIL... Read more
Incident date: Sep 5, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S40. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL SAFELY OFF THE ROAD. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY COOLANT LEAKING FROM THE ENGINE. THE CAUSE OF THE LEAKAGE WAS UNKNOWN. THE CONTACT HAD A MAINTENANCE PACKAGE PERFORMED ON AUGUST 9, 2007 AND NO FAILURES WERE FOUND IN THE ENGINE. THE CURRENT AND FAIL... Read more
Incident date: Sep 10, 2007
NHTSA CAMPAIGN NUMBER: 07V152000 I HAVE THE SAME ISSUE WITH MY FUEL PUMP ON MY 2002 VOLVO S60, BUT BECAUSE I AM NOT IN ARIZONA OR NEVADA, VOLVO WON'T REPLACE MY FUEL PUMP. JUST BECAUSE I LIVE IN CALIFORNIA DOESN'T MEAN HAVE LESS CHANCE OF A FIRE. *JB
Incident date: Aug 24, 2007
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING 15 MPH, THE CONTACT SMELLED GASOLINE THROUGHOUT THE ENTIRE VEHICLE. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). HE TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPLACEMENT, BUT STATED TH... Read more
Incident date: Sep 7, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT SMELLED GASOLINE FUMES OUTSIDE AND INSIDE OF THE VEHICLE. THE MECHANIC STATED THAT THE FUEL PUMP HOUSING CRACKED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). AS OF SEPTEMBER 10, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN WAS UNKNOWN. THE FA... Read more
Incident date: Aug 1, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR. I LIVE IN TENNESSEE AND MY CAR DOES THE SAME THING. WE HAVE HAD OVER 3 WEEKS OF 100 PLUS DEGREE TEMPS HERE. *TR THE ... Read more
Incident date: Aug 25, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS A RECALL FOR HIS VEHICLE REGARDING THE ACCELERATOR. WHEN HE RETRIEVED HIS VEHICLE FROM THE DEALER, HE SMELLED GASOLINE FUMES INSIDE THE VEHICLE, WHICH REMAINED FOR A WEEK. THE CONTACT STATED THAT NO FLUIDS WERE LEAKING. THE DEALER STATED THAT THE FUEL PUMP FAILED. THROUGH ONLINE RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID N... Read more
Incident date: Mar 10, 2007
2004 VOLVO 60 SERIES ENGINE SHUTS OFF WHILE DRIVING.*KB THE CONSUMER STATED SHE RECEIVED A RECALL IN THE MAIL DESCRIBING THE SAME PROBLEM THAT SHE EXPERIENCED. *JB
Incident date: Sep 2, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S80. WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER THAT WILL PERFORM THE REPAIR. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED BEFORE AND SHE BELIEVES THAT THE CAUSE IS THE VEHICLE SPEED CON... Read more
Incident date: Sep 2, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S80. WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER THAT WILL PERFORM THE REPAIR. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED BEFORE AND SHE BELIEVES THAT THE CAUSE IS THE VEHICLE SPEED CON... Read more
Incident date: Aug 8, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE THE VEHICLE WAS PARKED IN THE GARAGE THE ODOR OF FUEL WAS PRESENT IN HER 2 STORY HOME. THE ODOR WAS STRONGER WHEN THE FUEL TANK WAS FILLED TO THE CAPACITY. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP AND ELBOW ASSEMBLY WERE CRACKED. THE MECHANIC REMOVED THE SEATS, DRAINED THE FUEL PUMP, REPLACED THE SEATS AND TESTED THE VEHICLE AND FOUND IT TO BE OPERA... Read more
Incident date: Aug 24, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING 5 MPH, THE LEFT BALL JOINT ASSEMBLY DETACHED AND CAUSED THE FRONT AXLE TO FAIL. THE CONTACT STATED THAT THE LEFT FRONT WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC AND WAS SOLD TO HIM. THE CURRENT AND FAILURE MILEAGES WERE 73,000. UPDATED 09/18/07. *JB
Incident date: Aug 29, 2007
I AM THE ORIGINAL OWNER OF A 2001 VOLVO S60; NOTED A STRONG GASOLINE ODOR IN THE GARAGE AND AT THE RIGHT SIDE OF THE VEHICLE (NOTED DURING EXTREME SUMMER WEATHER IN SOUTH). CAR WAS TAKEN TO VOLVO CERTIFIED REPAIRSHOP AND WAS NOTED TO HAVE A LEAK AT THE FUEL PUMP. THE PUMP NEEDED TO BE REPLACED- TOTAL EXPENSE OF $810.00. THE VEHICLE HAS 92,000 MILES ON IT AND HAS BEEN METICULOUSLY MAINTAINED. *T... Read more
Incident date: Aug 30, 2007
I HAVE A 2004 VOLVO S60. IN THE PAST ONE YEAR IT KEEPS STALLING BOTH IN MOTION AND WHEN GOING INTO DRIVE FROM PARK. THIS CREATES A DANGEROUS SITUATION WHILE OPERATING THE VEHICLE, ESPECIALLY WHEN IN MOTION AT HIGHWAY SPEEDS. I HAVE TAKEN THE VEHICLE TO VOLVO AUTHORIZED SERVICE TWICE WITH NO RESOLUTION. THE LAST STALL WAS ON AUGUST 30, 2007 RESULTING IN THE CAR BEING TOWED TO VOLVO SERVICE. A RECAL... Read more
Incident date: Jun 1, 2007
I BOUGHT THIS VOLVO USED W/ 120K MILES. I SAW RECORDS OF MAJOR WORK DONE AT THE DEALER JUST PREVIOUS TO 100,000 AND FIGURED IT WOULD BE GOOD FOR ANOTHER 100K. AT 131K, IT BEGAN CONSTANTLY STALLING AND LUNGING. I DID A TINY BIT OF RESEARCH AND LEARNED OF THE RECALL. I TOOK IT TO THE DEALER AND THEY TRIED TO CHARGE ME 200 TO DO NOTHING OTHER THAN READ THE CODES AND TELL ME THE ETM SOFTWARE HAD A... Read more
Incident date: Jun 1, 2007
I BOUGHT THIS VOLVO USED W/ 120K MILES. I SAW RECORDS OF MAJOR WORK DONE AT THE DEALER JUST PREVIOUS TO 100,000 AND FIGURED IT WOULD BE GOOD FOR ANOTHER 100K. AT 131K, IT BEGAN CONSTANTLY STALLING AND LUNGING. I DID A TINY BIT OF RESEARCH AND LEARNED OF THE RECALL. I TOOK IT TO THE DEALER AND THEY TRIED TO CHARGE ME 200 TO DO NOTHING OTHER THAN READ THE CODES AND TELL ME THE ETM SOFTWARE HAD A... Read more
Incident date: May 16, 2007
2002 VOLVO XC70 WITH TRANSMISSION PROBLEMS. CUSTOMER STATES THAT THE TRANSMISSION IS SLIPPING, BUCKING, AND JERKING WHEN SHIFTING INTO LOWER GEARS. *KB THE VEHICLE HAD A SIGNIFICANT OIL LEAK FROM THE ENGINE TURBO OIL RETURN. THE HEADLIGHT AND REAR MARKER LIGHT WOULD FLICKER WHEN THE CONSUMER DROVE OVER BUMPY ROADS *JB
Incident date: May 16, 2007
2002 VOLVO XC70 WITH TRANSMISSION PROBLEMS. CUSTOMER STATES THAT THE TRANSMISSION IS SLIPPING, BUCKING, AND JERKING WHEN SHIFTING INTO LOWER GEARS. *KB THE VEHICLE HAD A SIGNIFICANT OIL LEAK FROM THE ENGINE TURBO OIL RETURN. THE HEADLIGHT AND REAR MARKER LIGHT WOULD FLICKER WHEN THE CONSUMER DROVE OVER BUMPY ROADS *JB
Incident date: May 16, 2007
2002 VOLVO XC70 WITH TRANSMISSION PROBLEMS. CUSTOMER STATES THAT THE TRANSMISSION IS SLIPPING, BUCKING, AND JERKING WHEN SHIFTING INTO LOWER GEARS. *KB THE VEHICLE HAD A SIGNIFICANT OIL LEAK FROM THE ENGINE TURBO OIL RETURN. THE HEADLIGHT AND REAR MARKER LIGHT WOULD FLICKER WHEN THE CONSUMER DROVE OVER BUMPY ROADS *JB
Incident date: Jan 9, 2007
TL*THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT WAS ATTEMPTING TO BRAKE WHEN THE VEHICLE SURGED FORWARD AND STRUCK THE PRECEDING VEHICLE. AT THE TIME, SHE THOUGHT THAT THE BRAKES FAILED. THE CONTACT LEARNED OF NHTSA RECALL NUMBER 06V441000 (VEHICLE SPEED CONTROL) AFTER THE CRASH. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT END (HOOD BRACKET, HOOD HINGE, MARKER LIGHT, FRONT BUMPER COVER, WIPER... Read more
Crash
Incident date: Apr 9, 2006
2005 (SEP/NOV/DEC): ENGINE CHECK LIGHT ON 3 TIMES. DEALER REPAIRED ALL 3 TIMES AND FOLLOWING MONTHS, WHICH IS 2006, HAVING SUDDEN SHIFTING/ACCELARATING AT LOW SPEED. DEALER FIXED 2 TIMES AND 1 TIME COULDNOT FIND THE ISSUE. AUG. 18, 2007: CONTINUED HAVING SAME PROBLEMS PLUS CAR WAS JERKING ON FWY SPEED. TWO DAYS LATER, I COULDN'T START THE CAR. DEALER REPLACE NEG. BATTERY CABLE AND #4 IGNITIO... Read more
Incident date: Aug 29, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S70. THE CONTACT STATED THAT IN CONDITIONS OVER 100 DEGREES, THE KEY FOB WILL NOT UNLOCK THE DOORS TO THE VEHICLE. HE WOULD HAVE TO MANUALLY OPEN THE DOORS. WHEN THE FAILURE OCCURS WHILE THE CONTACT IS SITTING IN THE FRONT SEAT, HE CANNOT OPEN THE REAR DOORS BECAUSE THE REAR POWER DOOR LOCKS ALSO FAIL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND THEY STATED T... Read more
Incident date: Aug 29, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S70. THE CONTACT STATED THAT IN CONDITIONS OVER 100 DEGREES, THE KEY FOB WILL NOT UNLOCK THE DOORS TO THE VEHICLE. HE WOULD HAVE TO MANUALLY OPEN THE DOORS. WHEN THE FAILURE OCCURS WHILE THE CONTACT IS SITTING IN THE FRONT SEAT, HE CANNOT OPEN THE REAR DOORS BECAUSE THE REAR POWER DOOR LOCKS ALSO FAIL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND THEY STATED T... Read more
Incident date: Jan 12, 2007
2001VOLVO S60 TURBO - TRANSMISSION SLIPPING; HAVING PROBLEMS CHANGING GEARS; EITHER IT IS STRAINING TO CHANGE GEARS OR I HEAR AND FEEL A LOUD (CLUNCK). PROBLEM HAPPENS A LOT IN STOP AND GO TRAFFIC. DEALER SAYS I NEED TO REPLACE THE TRANSMISSION AT A COST OF $4000. READ OTHER FORUMS AND OTHER VOLVO OWNERS ARE HAVING THE SAME PROBLEMS. *JB
Incident date: Jun 7, 2007
TRANSMISSION WARNING LIGHT APPEARED. BROUGHT TO DEALER AND THE 'UPDATED' THE SOFTWARE WHICH WAS NOT COVERED BY MY WARRANTY. CAR NOW JERKS INTO GEAR. WARRANTY NOW EXPIRED, AND DEALER SAYS THE TRANSMISSION IS 'GOING OUT AND TIME TO TRADE UP' (BUY A NEW VOLVO) *JB
Incident date: Aug 19, 2007
TL*THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING 35 MPH, THE ENTIRE VEHICLE BEGAN TO SHAKE, THE SERVICE ENGINE LIGHT ILLUMINATED, AND THE VEHICLE SHUT OFF. THE WEATHER CONDITIONS WERE RAINY AT THE TIME OF FAILURE. THE FAILURE OCCURRED IN THE MIDDLE OF THE ROAD. THE CONTACT PULLED OFF THE HIGHWAY AND THE VEHICLE RESTARTED AFTER 2-3 MINUTES. THE DEALER REPLACED THE FUEL PRESSURE SENSOR, BUT ... Read more
Incident date: Apr 20, 2005
AUTOMATIC TRANSMISSION SLIPPAGE, DATE IS ONGOING. *TR
Incident date: Aug 1, 2006
A HISSING SOUND COMING FROM THE BRAKE PEDAL AREA BEGAN OCCURING AND I TOOK TO THE CAR TO THE DEALER AND WAS INFORMED THAT IT WAS A DEFECTIVE "BRAKE BOOSTER" AND THAT IT IS A VERY DANGEROUS SITUATION THAT IF NOT CORRECTED COULD LEAD TO TOTAL BRAKE FAILURE. THE CAR IS USED TWICE A WEEK AND THE BRAKE BOOSTER HAS NOT BEEN REPLACED AND IS AVAILABLE FOR INSPECTION. *TR
Incident date: Aug 17, 2007
THE HEADLIGHTS CEASED OPERATING ON MY 1998 VOLVO V90. AFTER CHECKING FOR FAULTY BULBS AND FUSES, I FOUND NHTSA SAFETY RECALL # 04V504000 FOR 1998 VOLVOS OF THE S70/VIA/C70 SERIES. I TOOK MY CAR TO THE DEALER TO CHECK THE REASON FOR THE FAILURE OF MY HEADLIGHTS TO OPERATE. THE DEALER FOUND THE HEADLIGHT SWITCH TO BE FAULTY AND REPLACED THE HEADLIGHT SWITCH. V90S ARE NOT CURRENTLY COVERED BY MENTI... Read more