Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 11, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S40. EACH MORNING, THE BRAKES WOULD FAIL. THE CONTACT HAD TO LEAVE THE VEHICLE RUNNING FOR APPROXIMATELY FIVE MINUTES BEFORE THE BRAKES BECAME OPERATIONAL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PUMP NEEDED TO BE REPLACED AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V474000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE C... Read more
Incident date: Oct 27, 2007
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WOULD NOT START AND WAS TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE JACK CRANK HANDLE CAUSED THE FAILURE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V221000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE CURRENT AND FAILURE MILEAGES... Read more
Incident date: Aug 20, 2007
THE BRAKE PEDAL AND GAS PEDAL ON MY 2006 VOLVO S40 ARE TOO CLOSE TOGETHER. *TR
Incident date: Oct 26, 2007
TRANSMISSION FAILURE AT 50,000 MILES. THERE WERE NO WARNING INDICATORS OR PRIOR PROBLEMS WITH TRANSMISSION. DEALER ADVISED JUST AN INTERNAL FAILURE. CHECK OF FLUID WAS GOOD, PROPER LEVEL AND NO METAL INDICATED. *TR
Incident date: Sep 28, 2007
CAR BEGAN TO LEAK FUEL FROM TOP OF FUEL TANK NEAR EXHAUST. INVESTIGATION DETERMINED THE FUEL PUMP ASSEMBLY DEVELOPED A CRACK NEAR FUEL LINE CONNECTION, CAUSING FUEL LEAKAGE WHEN SYSTEM PRESSURIZED DURING OPERATION. DEALER REPLACED ENTIRE FUEL PUMP ASSEMBLY. *TR
Incident date: Oct 25, 2007
SRS LIGHT IS ON AND DOESN'T TURN OFF. IT IS PART OF A RECALL. *TR UPDATED 01-14-08. *KB
Incident date: Sep 21, 2007
(1) STRONG GASOLINE ODOR COMING FROM THE CAR. TOOK VEHICLE TO VOLVO DEALER WHO CLAIMED THEY COULD NOT DISCERN ANY ODOR NOR FIND ANY GAS LEAK (THEY DID CHARGE A $95 DIAGNOSTICS CHARGE FOR THE GAS ODOR, AND DID MANAGE TO "FIND" MULTIPLE OTHER SERVICE "REQUIREMENTS" DURING THIS VISIT). PICKED UP CAR AND RETURNED HOME WITH GASOLINE SMELL STILL APPARENT. (2) THE FOLLOWING DAY THE SMELL WAS SO BAD TH... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Oct 5, 2001
WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY. I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED. THE CAR WAS RETURNED TO ME. ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN ... Read more
Incident date: Sep 20, 2007
AFTER PURCHASING A VOLVO S80 IN APRIL 2003 FROM VOLVO NORTH SCOTTSDALE, MY WIFE (WHO DRIVES THE CAR) BEGAN EXPERIENCING A FUEL INJECTION PROBLEM. EACH TIME THE CAR WAS ROUTINELY SERVICED AT VOLVO NORTH SCOTTSDALE, SHE COMPLAINED OF THE PROBLEM, BUT THE DEALER FAILED TO REPAIR IT. AFTER TIRING OF THE DETERIORATING SERVICE QUALITY AT VOLVO NORTH SCOTTSDALE, MY WIFE BEGAN HAVING THE CAR SERVICED AT... Read more
Incident date: Sep 20, 2007
AFTER PURCHASING A VOLVO S80 IN APRIL 2003 FROM VOLVO NORTH SCOTTSDALE, MY WIFE (WHO DRIVES THE CAR) BEGAN EXPERIENCING A FUEL INJECTION PROBLEM. EACH TIME THE CAR WAS ROUTINELY SERVICED AT VOLVO NORTH SCOTTSDALE, SHE COMPLAINED OF THE PROBLEM, BUT THE DEALER FAILED TO REPAIR IT. AFTER TIRING OF THE DETERIORATING SERVICE QUALITY AT VOLVO NORTH SCOTTSDALE, MY WIFE BEGAN HAVING THE CAR SERVICED AT... Read more
Incident date: Oct 7, 2007
TL*THE CONTACT OWNS A 2007 VOLVO XC90. ON OCTOBER 7, 2007, THE CONTACT'S DAUGHTER ACCIDENTALLY PULLED THE GEAR SHIFT WHILE CLIMBING INTO THE BACK SEAT OF THE VEHICLE. AS A RESULT, THE VEHICLE ROLLED OUT OF THE DRIVEWAY. THE ENGINE WAS NOT RUNNING AND THE KEYS WERE NOT IN THE IGNITION. THE CONTACT'S HUSBAND WAS ABLE TO GET IN THE VEHICLE AND PLACE IT IN PARK WITHOUT A CRASH. THE CONTACT STATED... Read more
VOLVO
XC90
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Oct 24, 2007
Incident date: Oct 7, 2007
TL*THE CONTACT OWNS A 2007 VOLVO XC90. ON OCTOBER 7, 2007, THE CONTACT'S DAUGHTER ACCIDENTALLY PULLED THE GEAR SHIFT WHILE CLIMBING INTO THE BACK SEAT OF THE VEHICLE. AS A RESULT, THE VEHICLE ROLLED OUT OF THE DRIVEWAY. THE ENGINE WAS NOT RUNNING AND THE KEYS WERE NOT IN THE IGNITION. THE CONTACT'S HUSBAND WAS ABLE TO GET IN THE VEHICLE AND PLACE IT IN PARK WITHOUT A CRASH. THE CONTACT STATED... Read more
Incident date: Apr 25, 2005
STEERING FEELS SLOPPY AND CAR PULLS TO THE LEFT. DEALER SENT IT FOR ALIGNMENT FOR MORE THAT 10 TIMES. PROBLEM NOT RECTIFIED. DEALER ALSO REPLACED THE FLANGE NUT IN THE STEERING WHEEL BUT FEELS STILL SLOPPY. *TR
Incident date: Oct 1, 2007
CONSUMER COMPLAINT FOR MICHELIN ENERGY TIRES. SHE STATES IN THE PAST 2.5 YEARS SHE HAS HAD 6 SIDEWALL BLOWOUTS WITH THESE TIRES. SHE IS CONCERNED FOR THE SAFETY OF HER SELF AND CHILDREN AND WANTS THEM RECALLED. *KB THE CONSUMER STATED HAS 2.5 YEARS LEFT ON THE WARRANTY OF THIS TIRE AND WOULD LIKE TO HAVE A DIFFERENT TIRE FOR THE VEHICLE. THE CHECK ENGINE LIGHT ILLUMINATED DUE TO AN EVAPORATOR LE... Read more
Incident date: Jan 1, 1901
2000 VOLVO S70 WOULD LIKE REIMBURSEMENT FOR BAD REPAIRS. HE HAD REPAIRS AND A RECALL REPAIR DONE THAT WERE NOT DONE PROPERLY AND WOULD LIKE TO BE REIMBURSED FOR THE BAD REPAIRS. *KB
Incident date: Aug 17, 2007
WHEEL BEARINGS - 3 SIMULTANEOUSLY ON 2004 VOLVO XC-70 REPLACED BY THE DEALER AT A COST OF $1,000.00. NOT UNDER WARRANTY SINCE WE WERE 3,000 MILES PAST WARRANTY MILEAGE. *TR
Incident date: Aug 17, 2007
WHEEL BEARINGS - 3 SIMULTANEOUSLY ON 2004 VOLVO XC-70 REPLACED BY THE DEALER AT A COST OF $1,000.00. NOT UNDER WARRANTY SINCE WE WERE 3,000 MILES PAST WARRANTY MILEAGE. *TR
Incident date: Sep 18, 2007
2002 VOLVO V70XC STARTED LEAKING FUEL AFTER NORMAL DRIVING. TOOK THE VEHICLE TO A DEALERSHIP AND THEY DISCOVERED A CRACKED FUEL PUMP HOUSING AT ONLY 108,000 MILES. THE PUMP DID NOT HAVE A MECHANICAL FAILURE. THE PART WAS REPLACED WITH AN "IMPROVED" PART DUE TO FAULTY/INFERIOR DESIGN/MANUFACTURE. THE PART IS CURRENTLY ON NATIONAL BACK ORDER DUE TO A HIGH DEMAND AS OTHER CONSUMERS ARE EXPERI... Read more
VOLVO
V70
(1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Oct 19, 2007
Incident date: Aug 2, 2002
TL*THE CONTACT OWNS A 1998 VOLVO V70. WHILE DRIVING BETWEEN 10-60 MPH, THE ENGINE REVVED. THE VEHICLE SHOOK AND THE BRAKES MADE A GRINDING NOISE, ALTHOUGH THEY WERE NOT APPLIED. THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STOPPED NORMALLY. THE ABS CONTROL UNIT (PART NUMBER 860266) WAS REPLACED. THE FAILURE CEASED FOR 30,000 MILES BEFORE IT RECUR... Read more
Incident date: Oct 3, 2007
NO ACCIDENT. *JB
Incident date: Sep 9, 2007
I HAD THE VERY VERY STRONG GAS SMELL WITH MY 2001 S60 T5 A MONTH AGO BOTH DURING DRIVING AND PARKING. TURNED OUT TO BE A LEAKING FUEL ON THE TOP OF TANK WHICH CAUSE KIND OF WET AT BOTTOM OF CAR AROUND THE TANK. FLOOR DRIPPING ALSO CAN BE SEEN AFTER SEVERAL HOURS PARKING. RECENTLY, SEVERAL COLD ENGINE STAT BECAME HARDER. VOLVO DIAGNOSED AS FAILURE OF FUEL PUMP WHICH NEEDS TO BE REPLACED(POORLY DE... Read more
Incident date: Oct 3, 2007
I HAVE NOW EXPERIENCED THE FAILURE OF THE SECOND REAR WHEEL BEARING ON MY 2004 VOLVO XC-90 AWD, WITH THE SECOND FAILURE RESULTING IN THE PARTIAL SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGHWAY SPEEDS. THERE IS A DEFECT IN THE DESIGN OF THE WHEEL BEARING, AND THESE BEARINGS SHOULD BE REPLACED IN THE FIELD BEFORE THER IS A FATALITY OR SERIOUS INJURY. ALTHOUGH VOLVO HAS REPLACED BOTH BEARINGS U... Read more
Incident date: Oct 3, 2007
I HAVE NOW EXPERIENCED THE FAILURE OF THE SECOND REAR WHEEL BEARING ON MY 2004 VOLVO XC-90 AWD, WITH THE SECOND FAILURE RESULTING IN THE PARTIAL SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGHWAY SPEEDS. THERE IS A DEFECT IN THE DESIGN OF THE WHEEL BEARING, AND THESE BEARINGS SHOULD BE REPLACED IN THE FIELD BEFORE THER IS A FATALITY OR SERIOUS INJURY. ALTHOUGH VOLVO HAS REPLACED BOTH BEARINGS U... Read more
Incident date: Aug 18, 2007
2001 VOLVO V70XC WITH VEHICLE SPEED CONTROL MALFUNCTION. CUSTOMER STATES THE VEHICLE LOST ALL POWER WHEN THEY HIT THE CRUISE CONTROL RESUME BUTTON. DEALER CLEANED THE ETM AND DEALER TOLD THE CONSUMER THE PROBLEM WAS INTERMITTENT. *KB *TR
Incident date: Sep 15, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT SMELLED A GASEOUS ODOR NEAR THE FUEL FILLER DOOR. A MECHANIC STATED THAT THE FUEL PUMP FAILED, BUT NO REPLACEMENT WAS MADE. THE CURRENT MILEAGE WAS 72,800 AND FAILURE MILEAGE WAS 71,500. THE CONSUMER STATED THE PUMP HAS NOT FAILED AS OF YET, BUT WILL EVENTUALLY NEED TO BE REPLACED AT THE COST OF $550 OR ABOVE. UPDATED 10/31/07 *TR
Incident date: Jun 21, 2007
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE VEHICLE UNNECESSARILY GOES INTO UNEVEN ENGINE IDLING WHEN DRIVING BETWEEN 10-30 MPH. THE FAILURE PREVENTS THE BRAKES FROM WORKING PROPERLY. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD CONTINUE TO ROLL INSTEAD OF STOPPING. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPLACED THE THROTTLE, INSTALLED A NEW ECM, AND REPLACED THE MASS AIR F... Read more
Incident date: Jun 21, 2007
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE VEHICLE UNNECESSARILY GOES INTO UNEVEN ENGINE IDLING WHEN DRIVING BETWEEN 10-30 MPH. THE FAILURE PREVENTS THE BRAKES FROM WORKING PROPERLY. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD CONTINUE TO ROLL INSTEAD OF STOPPING. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPLACED THE THROTTLE, INSTALLED A NEW ECM, AND REPLACED THE MASS AIR F... Read more
Incident date: Sep 30, 2007
LEAKING GAS FROM THE TOP OF THE GAS TANK. CURRENTLY HAVE A NHTSA CAMPAIGN NUMBER 07V152000 THAT ONLY COVERS CARS IN ARIZONA AND NEVADA. *TR
Incident date: Sep 26, 2007
TL*THE CONTACT OWNS A 2001 VOLVO V70. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO SURGE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT VOLVO SHOP AND THEY STATED THAT THERE WAS AN ETM CODE OF ECM91A7. THEY ADVISED HIM TO TAKE THE VEHICLE TO AN AUTHORIZED VOLVO DEALER BECAUSE OF NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). THE CONTACT TOOK THE VEHICLE TO POWER VOL... Read more
Incident date: Oct 11, 2007
WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIO... Read more
Incident date: Oct 11, 2007
WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIO... Read more
VOLVO
S40
(2000) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Oct 9, 2007
Incident date: Oct 9, 2007
BRAKE FAILURE, THIS ISSUE WAS ON A RECALLED PROBLEM THAT HAS NOT BEEN PROPERLY RESOLVED. *JB
Incident date: Oct 12, 2006
TL*THE CONTACT OWNS A 2006 VOLVO XC90. THE VEHICLE HAS PIRELLI, SIZE P235/55R17 TIRES. IN OCTOBER OF 2006, THE CONTACT TOOK HIS VEHICLE IN FOR INSPECTION. HE WAS INFORMED THAT THE VEHICLE FAILED INSPECTION AND NEEDED FOUR NEW TIRES. VOLVO STATED THAT THEY REPLACED THE TIRES AT 12,000 MILES WITH PIRELLI'S CONSENT. IN OCTOBER OF 2007, THE VEHICLE FAILED INSPECTION AGAIN FOR THE SAME REASON AS T... Read more
Incident date: Oct 9, 2007
I OWN A 2001 VOLVO V70 T5 AND HAD AN INDEPENDENT VOLVO SHOP BRING UP CODE ECM 91A7 WHICH IS AN ( ETM ) RECALL AND WARRANTY ISSUE . (CARB) HAS INCREASED AN ADDITIONAL 10 YEARS AND OR 200,000. WARRANTY ON THE ETM. MY INDEPENDENT SHOP ERASED THE CODE BUT KEPT A PRINT OUT OF THE FAILURE. POWER VOLVO IN CERRITOS CALIFORNIA OWN MECHANIC AND SERVICE MANAGER AGREE THAT THE ETM IS EXHIBITING ALL THE ISSUES... Read more
Incident date: Jun 30, 2006
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. A... Read more
Incident date: Jun 30, 2006
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. A... Read more
Incident date: Jun 30, 2006
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. A... Read more
Incident date: Jun 30, 2006
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. A... Read more
Incident date: Jun 30, 2006
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. A... Read more
Incident date: Jan 1, 1901
2006 VOLVO TRACTOR WITH UNSAFE TOP STEP CONNECTED TO THE BATTERY CASE. CUSTOMER STATES HE WAS INJURED DUE TO THIS POOR BUILDING OF THE STEPS. HE WOULD LIKE TO KNOW WHY THE STEP IS ONLY CONNECTED TO THE BATTERY CASE. *KB THE CONSUMER STATED THE ONLY THING THAT HELD THE STEPS TOGETHER WERE TWO LARGE PIECES OF RUBBER. THE CONSUMER STATED THE STEPS NEED TO BE SECURED PROPERLY. *JB
1 injured
Incident date: Oct 4, 2007
SENSORS IN VEHICLE SUDDENLY REPORT PROBLEMS WITH MULTIPLE INDEPENDENT SYSTEMS. SEVERAL WARNING LIGHTS COME ON AND VEHICLE GOES INTO CREEP HOME MODE. SYSTEM CAN BE RESET BY REMOVING BATTERY TERMINAL AND WILL THEN WORK FINE FOR SOME PERIOD OF TIME BEFORE SENSORS AGAIN REPORT PROBLEM AND GO INTO CREEP HOME MODE. *JB UPDATED 10/23/07 *TR
Incident date: Aug 20, 2007
1. THERE IS A WHOOPING CRANE SOUND WHEN I STEP ON THE FOOT FEED AND THEN RELEASE. THE DEALER SAID IT WAS REPAIRED AND THEN WHEN I DROVE IT HOME IT WAS STILL MAKING THE NOISE. AFTER NO RESPONSE FROM MY COMPLAINT TO THEM I STOPPED THE PAYMENT VIA AE AND HAVE STILL HEARD NOTHING. I THINK I PUT THE WRONG YEAR OF MY VEHICLE IN THE BEGINNING AND IF I TRY TO GO BACK I LOOSE EVERYTHING. IT IS A 2003... Read more
Incident date: Aug 20, 2007
1. THERE IS A WHOOPING CRANE SOUND WHEN I STEP ON THE FOOT FEED AND THEN RELEASE. THE DEALER SAID IT WAS REPAIRED AND THEN WHEN I DROVE IT HOME IT WAS STILL MAKING THE NOISE. AFTER NO RESPONSE FROM MY COMPLAINT TO THEM I STOPPED THE PAYMENT VIA AE AND HAVE STILL HEARD NOTHING. I THINK I PUT THE WRONG YEAR OF MY VEHICLE IN THE BEGINNING AND IF I TRY TO GO BACK I LOOSE EVERYTHING. IT IS A 2003... Read more
Incident date: Aug 22, 2007
VEHICLE OUTPUT SENSORS CODES SHOWED UP, AND THE TRANSMISSION SERVICE LIGHT CAME ON. REPLACED SPEED SENSORS, AND 4 DAYS LATER, THE SAME PROBLEM HAPPENED. THE VEHICLE TRANSMISSION SERVICE LIGHT CAME BACK ON, AND THE VEHICLE WILL NOT MOVE AT ALL NOW. *JB