Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jan 5, 2008
THE FOLLOWING COMPLAINT IS REGARDING A 2008 VOLVO TRUCK (MODEL VNM 200, 2 AXLE DAYCAB). I WAS DRIVING THIS MODEL OF TRUCK PULLING TWO TRAILERS AT THE TIME OF MY CRASH. THIS VEHICLE SUSTAINED SIGNIFICANT FRONT-END DAMAGE. HOWEVER, THE AIRBAG FAILED TO DEPLOY. THIS ACCIDENT OCCURRED ON INTERSTATE 15 NEAR EXIT 36 IN UTAH. I WAS TRAVELING SOUTHBOUND AT APPROXIMATELY 55 MPH WHEN I COLLIDED WITH A ... Read more
Crash
1 injured
Incident date: Feb 15, 2008
REAR LEFT SUSPENSION PART KNOWN AS "STAY BAR" BROKE CAUSING REAR LEFT TIRE TO WOBBLE UNCONTROLLABLY. FAILURE OCCURRED AT LOW SPEED WHILE COMING TO A STOP SO DAMAGE WAS LIMITED AND INJURIES AVOIDED. *TR
Incident date: Dec 10, 2007
THE ALL WHEEL DRIVE FEATURE WENT OUT HENCE LEAVING THE DRIVE TO TWO WHEEL DRIVE ; THE TWO WHEEL DRIVE IS VERY UNBALANCE IN SNOW / ICE AS OPPOSE TO A NORMAL FRONT WHEEL DRIVE VEHICLE; ENDED UP ON THE SIDE OF THE ROAD AVOIDING ACCIDENT; CONTACTED THE MANUFACTURER AND THEY CLAIM THIS IS NOT A SAFETY ISSUE WHICH I DISAGREE; CURRENTLY DO NOT DRIVE THE VEHICLE IN SNOW / ICE DUE TO UNSAFE DRIVING COND... Read more
Incident date: Jan 1, 2008
TL*THE CONTACT OWNS A 2003 VOLVO V70. WHILE ACCELERATING FROM A STOP OR DRIVING ON AN INCLINE, THE TRANSMISSION SLIPPED WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE IS CURRENTLY WITH THE DEALER AND THEY STATED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE RESET. THE POWERTRAIN AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 6,000.
Incident date: Feb 1, 2008
DURING NORMAL DRIVING CONDITIONS AT NIGHT, THE LOW BEAM (DIPPED BEAM) HEADLIGHTS FAILED WHILE OUT OF TOWN WITH MY WIFE AND TWO DAUGHTERS. I WAS ABLE TO DRIVE TO A SAFE LOCATION USING THE HIGH BEAMS. A CHECK OF HEADLAMP BULBS AND FUSES SHOWED THAT EVERYTHING WAS IN GOOD WORKING ORDER AND I WAS LEFT SCRATCHING MY HEAD. THE HEADLIGHTS ARE STILL NOT WORKING THREE WEEKS LATER, AND I FINALLY KNOW WHY. V... Read more
Incident date: Feb 1, 2008
DURING NORMAL DRIVING CONDITIONS AT NIGHT, THE LOW BEAM (DIPPED BEAM) HEADLIGHTS FAILED WHILE OUT OF TOWN WITH MY WIFE AND TWO DAUGHTERS. I WAS ABLE TO DRIVE TO A SAFE LOCATION USING THE HIGH BEAMS. A CHECK OF HEADLAMP BULBS AND FUSES SHOWED THAT EVERYTHING WAS IN GOOD WORKING ORDER AND I WAS LEFT SCRATCHING MY HEAD. THE HEADLIGHTS ARE STILL NOT WORKING THREE WEEKS LATER, AND I FINALLY KNOW WHY. V... Read more
Incident date: Jan 11, 2008
2005 VOLVO S80 WAS STRUCK ON PASSENGER DOOR. THERE WAS NO ONE SEATED IN THE PASSENGER SEAT. PASSENGER SIDE AIR BAG DEPLOYED. DRIVER'S SIDE AIR BAG DID NOT DEPLOY. WHEN CAR WAS HIT, DRIVER'S HEAD HIT DRIVER SIDE WINDOW. *TR
Crash
1 injured
Incident date: Jan 11, 2008
2005 VOLVO S80 WAS STRUCK ON PASSENGER DOOR. THERE WAS NO ONE SEATED IN THE PASSENGER SEAT. PASSENGER SIDE AIR BAG DEPLOYED. DRIVER'S SIDE AIR BAG DID NOT DEPLOY. WHEN CAR WAS HIT, DRIVER'S HEAD HIT DRIVER SIDE WINDOW. *TR
Crash
1 injured
Incident date: Feb 14, 2008
I OWN A 2004 VOLVO S60. I RECENTLY FOUND OUT THAT THERE IS A RECALL ON MY VEHICLE AFTER MY MECHANIC TOLD ME MY CHECK ENGINE LIGHT WAS DUE TO THIS RECALL. VOLVO SAYS THERE IS NO SUCH RECALL AT FIRST, BUT UPON CALLING THE CUSTOMER SERVICE NUMBER I FOUND OUT THAT THERE IS. HOWEVER, THEY SAY IT IS VIN SPECIFIC AND THAT MINE IS NOT COVERED. MY MECHANIC SAYS THAT THIS NEEDS TO BE TAKEN CARE OF, FOR THIS... Read more
Incident date: Feb 25, 2008
FRONT TIRES ARE RUBBING THE BODY ON THE INSIDE OF THE TIRE. VEHICLE HAS ORIGINAL WHEELS AND TIRES. CHRONIC PROBLEM WITH VOLVO. *TR
Incident date: Feb 22, 2008
I WAS LEAVING UCLA PARKING GARAGE (I'M AN RN THERE) WHEN I PUT MY VOLVO 2004 S60 INTO GEAR AND IT TOOK OFF BACKWARDS LIKE A ROCKET, CAR WAS THROWN INTO A CONCRETE POST FAR AWAY FROM WHERE I BEGAN. I IMMEDIATELY PUT CAR IN PARK SINCE I THOUGHT I'D GET OUT AND SEE WHAT ON EARTH HAPPENED, BUT IT THEN LUNGED FORWARD BY ITSELF AND TOOK OFF WITHOUT STOPPING!!! THANK GOD IT WAS 6PM AND NOT AN HOUR EARLIE... Read more
Crash
1 injured
Incident date: Feb 22, 2008
I WAS LEAVING UCLA PARKING GARAGE (I'M AN RN THERE) WHEN I PUT MY VOLVO 2004 S60 INTO GEAR AND IT TOOK OFF BACKWARDS LIKE A ROCKET, CAR WAS THROWN INTO A CONCRETE POST FAR AWAY FROM WHERE I BEGAN. I IMMEDIATELY PUT CAR IN PARK SINCE I THOUGHT I'D GET OUT AND SEE WHAT ON EARTH HAPPENED, BUT IT THEN LUNGED FORWARD BY ITSELF AND TOOK OFF WITHOUT STOPPING!!! THANK GOD IT WAS 6PM AND NOT AN HOUR EARLIE... Read more
Crash
1 injured
Incident date: Feb 22, 2008
I WAS LEAVING UCLA PARKING GARAGE (I'M AN RN THERE) WHEN I PUT MY VOLVO 2004 S60 INTO GEAR AND IT TOOK OFF BACKWARDS LIKE A ROCKET, CAR WAS THROWN INTO A CONCRETE POST FAR AWAY FROM WHERE I BEGAN. I IMMEDIATELY PUT CAR IN PARK SINCE I THOUGHT I'D GET OUT AND SEE WHAT ON EARTH HAPPENED, BUT IT THEN LUNGED FORWARD BY ITSELF AND TOOK OFF WITHOUT STOPPING!!! THANK GOD IT WAS 6PM AND NOT AN HOUR EARLIE... Read more
Crash
1 injured
Incident date: Feb 24, 2008
MY FIANCE WENT OUT TO THE VEHICLE WHICH WAS PARKED TO RETRIEVE AN ITEM SHE LEFT IN IT. UPON HER SITTING DOWN IN THE DRIVER SEAT, MIND YOU THE ENGINE WAS NOT ON NOR WAS THE KEY IN THE IGNITION, THE SIDE AIRBAG DEPLOYED STRIKING THE LEFT SIDE OF HER FACE. THE FORCE STUNNED HER FOR A FEW SECONDS, LEAVING HER CONFUSED ON WHAT HAD HAPPENED. HER HEARING WAS ALSO AFFECTED. SHE WENT TO THE EMERGENCY ... Read more
1 injured
Incident date: Nov 15, 2007
2001 VOLVO V70XC WITH SERIOUS TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE TRANSMISSION WILL LOSE POWER WHILE SHIFTING. CONSUMER STATES THAT IT COULD BE VERY DANGEROUS WHEN IT HAPPENS WHILE MAKING A LEFT HAND TURN. *KB THE CONSUMER STATED THE TRANSMISSION FAILED MOMENTARILY BETWEEN SECOND AND THIRD GEAR. *JB
Incident date: Jan 23, 2008
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHENEVER THE CONTACT ATTEMPTS TO DRIVE HIS VEHICLE, HE SMELLS GASOLINE OUTSIDE OF THE VEHICLE. THE SMELL IS ALSO IN THE PASSENGER COMPARTMENT, BUT IS NOT AS STRONG. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 60,000. UPDATED 03/26/08. *LJ
Incident date: Jan 10, 2008
BRAKE BOOSTER LEAKING VACUUM CAUSING THE CAR TO MIS FIRE AND RUN ERRATIC AND DIE IN MIDDLE OF TRAFFIC. THE BOOSTER QUITS WORKING WHICH MAKE IT A DEATH TRAP AND HARD TO STOP. LOSE OF POWER BRAKES. *TR
Incident date: Jan 24, 2008
VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT-. AUTHORMESSAGE JANICE G MAZUREK DDS JAN 24,2008 LOCATION: VENTURA CALIFORNIA VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT- ________________________________________ WITHOUT ANY WARNING WHILE DRIVING MY XC90 WITH 14,000 MILES THE RIGHT FRONT BALL JOINT FRACTURED CAUSING ME TO LOOSE STEERING CONTROL AND VEER OFF THE ROAD. LUCKILY I WAS... Read more
Incident date: Feb 12, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING 15-20 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT ENGAGE. AS A RESULT, THE DRIVER STRUCK HIS HEAD ON THE WINDSHIELD AND SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. AS OF FEBRUARY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE... Read more
Crash
1 injured
Incident date: Feb 12, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING 15-20 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT ENGAGE. AS A RESULT, THE DRIVER STRUCK HIS HEAD ON THE WINDSHIELD AND SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. AS OF FEBRUARY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE... Read more
Crash
1 injured
Incident date: Feb 7, 2008
WE RECENTLY HEARD A LOUD "GROWL" COMING FROM THE LEFT REAR WHEEL. THE NOISE GREW FROM A SLIGHT WHINE TO A MODERATE GROWL AS WE HEADED HOME, A JOURNEY OF ~700 MILES. THE SHOP REPLACING THE BEARING STATED THEY HAD HAD A HUGE INCREASE IN VOLVO AWD REAR BEARINGS OF LATE. MODELS FROM '02 THROUGH 07 WITH MILEAGE OF 40-90,000 BEING ABNORMALLY AFFECTED. HAD THE BEARING BEEN ALLOWED TO GET WORSE, THERE... Read more
Incident date: Feb 18, 2008
THE PLASTIC HEADLIGHT LENSES OF MY 2004 VOLVO XC90 HAVE BECOME CLOUDY AND APPEAR TO PREMATURELY AGING. THIS IS A SAFETY ISSUE AND BOTH THE DEALER -- DON BEYER VOLVO IN FALLS CHURCH, VA -- AND VOLVO REFUSE TO ACKNOWLEDGE THE PROBLEM OR REPAIR IT UNDER THE VEHICLE'S WARRANTY. OTHERS HAVE EXPERIENCED THIS PROBLEM AS WELL: HTTP://WWW.VOLVO-FORUMS.COM/T4575-XC-90-HEADLIGHT-LENS-CRAZING.HTM AND ... Read more
Incident date: Feb 17, 2008
I HAVE HAD THE SAME PROBLEM OF THE CAR STALLING AROUND TURNS AND ON ABRUPT STOPS. IT SEEMED TO FIRST BE RESOLVED BY THE RECALL OF THE PRESSURE SENSOR. RECENTLY THOUGH THE CAR HAS BEEN STALLING SOMETIMES 5 TIMES PER DAY WHEN DOING THE SAME. THE DEALER CLAIMS IT IS A PVC PROBLEM THAT NEEDS TO BE CLEANED AND WANTS TO CHARGE $1000 DOLLARS TO DO IT. *TR
Incident date: Feb 12, 2008
CAR STALLED TWICE AT 65MPH WHILE ON FREEWAY. FIRST INCIDENT WAS 24NOV06, 2ND INCIDENT WAS 12 FEB 07. ON FIRST INCIDENT ALL CAR FUNCTIONS COMPLETELY DIED AND WENT INTO "LIMP MODE" AFTER SWERVING TO STOP, AND WAS TOWED TO BELLINGHAM WA (KING VOLVO) DEALER FOR "SOFTWARE UPGRADE ON FUEL PUMP". ON 2ND INCIDENT CAR WENT INTO "REDUCED ENGINE PERFORMANCE" AFTER RESTART. I DROVE THE CAR HOME 350MILES ALTH... Read more
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
VOLVO
V70XC
(2000) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Feb 17, 2008
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Feb 17, 2008
Incident date: Dec 8, 2007
PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER ... Read more
Fire
Incident date: Feb 9, 2008
MY 2005 T6 HAS ALREADY HAD A TRANSMISSION REPLACED AT 25K MILES (UNDER WARRANTY). THE REPLACEMENT TRANSMISSION RECENTLY SLIPPED GEARS WITH 32K MILES AND THE DEALER SAID THAT IT WAS "OLDER" VERSION OF THE ENGINE MANAGEMENT SOFTWARE CODE WHICH CAUSED IT TO HAPPEN. *TR
Incident date: Jan 18, 2008
TL*THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 65 MPH, THE THROTTLE CONTROL AND PCV COMPONENTS FAILED AND WOULD NOT PERFORM CORRECTLY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE CONTROL AND PCV MAY HAVE BEEN CLOGGED. THE FAILURE COULD RESULT IN SERIOUS INJURY OR DEATH. THE DEALER DID NOT STATE WHICH ONE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS ... Read more
Incident date: Feb 1, 2008
2001 VOLVO V70XC WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE VEHICLE FELT LIKE IT PULLED BACK AND WENT FORWARD. SECOND INCIDENT THE VEHICLE DECREASED IN SPEED AND WENT FROM ABOUT 65 MPH TO 40 MPH AND THEN LUNGED FORWARD. *KB THE CONSUMER STATED THE SECOND TIME THE INCIDENT HAPPENED, THERE WAS NO THIRD GEAR. AT A COMPLETE STOP, THE VEHICLE WOULD NOT ACCELERATE THROUGH FIRST, SECOND OR TH... Read more
Incident date: Feb 8, 2008
I OWN A 2000 VOLVO S-80. WHILE PROCEEDING THROUGH AUTOMATIC CAR WASH, THE SUNROOF SHATTERED DURING THE BLOWER/DRYER OPERATION. CAR WASH MANAGER INFORMED ME THAT THESE MODELS HAVE A PROPENSITY TO BREAK AT THE SAME SPOT IN THE CAR WASH PROCESS. HE STATED THAT VOLVO REPLACES THE SUNROOF UNDER WARRANTY, BUT WHEN I CONTACTED VOLVO, THEY DENIED ANY KNOWLEDGE OF THE PROBLEM. *TR
Incident date: Feb 4, 2008
TL*THE CONTACT'S CUSTOMER OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS INITIALLY BROUGHT INTO HIS SHOP DUE TO A LEAK IN THE POWER STEERING PUMP. THE CONTACT REPLACED THE POWER STEERING PUMP PURCHASED FROM A DEALER. THE CUSTOMER RETRIEVED THE VEHICLE AND, APPROXIMATELY 3 WEEKS LATER, IT SHUT OFF WITHOUT WARNING WHILE DRIVING. THE DEALER HAS BEEN NOTIFIED. THE SPEED WAS UNKNO... Read more
Incident date: Jan 10, 2008
THE DRIVER'S SIDE AIRBAG HAS FAILED FOR NO APPARENT REASON. THE COST OF REPAIR WILL BE AROUND $900.00 THE CAR WAS PURCHASED 4 YEARS AGO. THAT IS A VERY COSTLY REPAIR FOR A RELATIVELY YOUNG VEHICLE. I ASKED THE SERVICE REPRESENTATIVE AT MY AUTHORIZED VOLVO REPAIR SHOP IF I SHOULD EXPECT THE RIGHT SIDE TO FAIL AS SOON AS I REPAIR THE LEFT ONE. HE SAID "NO, THE RIGHT NEVER GOES OUT." "I HAD ONE IN ... Read more
VOLVO
S60
(2006) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Feb 7, 2008
Incident date: May 15, 2007
I OWN A 2006 VOLVO S60 R AND I AM FILING A COMPLAINT FOR THE LOSS OF BRAKING POWER WHEN GOING UPHILL SLOWLY OR MODERATELY FAST. THE CONDITION WILL OCCUR IN ANY TYPE OF WEATHER. TIRES OR BRAKES SUCH AS ROTORS AND PADS HAVE NO ROLL IN THE PROBLEM AS REPORTED BY OTHER OWNERS AND MYSELF. MY CAR HAS HAD THIS PROBLEM WHEN IT WAS BRAND NEW, WITH ONLY A FEW THOUSAND MILES. THE ONLY WAY TO GET PROPER BRAKE... Read more
Incident date: Feb 5, 2008
I OWN A 2004 VOLVO S60 2.5T AND RECENTLY HAD PROBLEMS WITH THE ENGINE STALLING IN THE MIDDLE OF A BUSY ROAD. THIS CONCERNS ME BECAUSE OF THE HIGH RISK OF BEING INVOLVED IN A MAJOR ACCIDENT. I'M WORRIED THIS MAY HAPPEN AGAIN. I'VE CONTACTED MY DEALER (PHILLIPS VOLVO 4980 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23462) AND THEY INFORMED ME I DO NOT HAVE A RECALL ON MY VEHICLE. I AM STILL TAK... Read more
Incident date: Jan 4, 2008
VOLVO S40 YEAR 2004.5 PROBLEMS WITH ENGINE START AND ENGINE CHECK LIGHT COMING ON DUE TO POSSIBLE PROBLEM WITH FUEL PUMP ELECTRONICS. RECALLS ARE ONLY IMPACTING CERTAIN U.S. STATES TO HAVE THE PART REPLACED. WHAT ABOUT RECALLS FOR OWNERS RESIDING OVERSEAS UNDER GOVERNMENT ORDERS? *TR
Incident date: Sep 20, 2007
LOSS OF BRAKING POWER WHILE TRYING TO SLOW ON AN INCLINE OF APPROXIMATELY 8%. ACCOMPANIED BY "CLICKING" THAT SOUNDS LIKE ABS ENGAGING. RELEASING BRAKE AND REAPPLYING RESOLVED. SPEED APPROXIMATELY 15MPH. *TR
VOLVO
V70
(2007) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Feb 5, 2008
Incident date: Sep 20, 2007
LOSS OF BRAKING POWER WHILE TRYING TO SLOW ON AN INCLINE OF APPROXIMATELY 8%. ACCOMPANIED BY "CLICKING" THAT SOUNDS LIKE ABS ENGAGING. RELEASING BRAKE AND REAPPLYING RESOLVED. SPEED APPROXIMATELY 15MPH. *TR
Incident date: Jan 26, 2007
ON OCCASION, I WILL LOSE BRAKE PRESSURE AND STOPPING STRENGTH/ABILITY WHEN PRESSING THE BRAKE PEDAL ON A SLIGHT UPHILL WHILE ATTEMPTING TO COME TO A STOP. I CAN LIFT MY FOOT OFF THE PEDAL AND REAPPLY IT AND THE FULL PEDAL FEEL AND STOPPING POWER WILL RETURN. THERE ARE CERTAIN LOCATIONS THAT I CAN, AT WILL, REPRODUCE THIS OCCURRENCE, AND THERE ARE OTHER TIMES WHEN IT HAS HAPPENED UNEXPECTEDLY AND... Read more
Incident date: Dec 16, 2007
SUPER HOT AIR BLOWS FROM THE DRIVER SIDE VENTS EVEN WITH THE AIR CONDITIONER TURNED ON LOW. ALSO THE DRIVERS SIDE HEATED SEAT DOESN'T WORK. *TR
Incident date: Dec 16, 2007
SUPER HOT AIR BLOWS FROM THE DRIVER SIDE VENTS EVEN WITH THE AIR CONDITIONER TURNED ON LOW. ALSO THE DRIVERS SIDE HEATED SEAT DOESN'T WORK. *TR
Incident date: Jan 30, 2008
TL*THE CONTACT OWNS A 1995 VOLVO 850. THE CONTACT NOTICED GAS LEAKING FROM THE FUEL TANK. THE DEALER STATED THAT THE LEAKED OCCURRED WHERE THE HEAT SHIELD WAS ATTACHED. THERE IS A RECALL FUEL SYSTEM, GASOLINE: STORAGE (NHTSA CAMPAIGN ID #04V368000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,750 AND CURRENT MILEAGE WAS 113,000. THE VIN WAS UNAVAILABLE... Read more
Incident date: Feb 4, 2008
TL*THE CONTACT OWNS A 2005 VOLVO S40. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V033000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE CONTACT WAS CONCERNED OF A FAILURE OCCURRING SINCE THE STATE OF KENTUCKY USES SALT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 43,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Incident date: Nov 25, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. HE ALSO NOTICED A PUDDLE OF GASOLINE UNDERNEATH THE MIDDLE REAR OF THE VEHICLE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY REPLACED THE FUEL PUMP. HE HAS NOT NOTIFIED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE... Read more
Fire
Incident date: Jan 28, 2008
REAR HUB (BEARINGS) ON PASSENGER SIDE FAILED. THIS IS THE THIRD TIME A REAR HUB FAILED. THE FIRST TIME IN 2005 THE VEHICLE HAD 28,000 MILES. THIS TIME THE REAR WHEEL WAS HELD ON BY THE BRAKE CALIPER ACCORDING TO THE VOLVO DEALER THAT REBUILT IT. THE SECOND WAS THE DRIVER SIDE REAR HUB FAILED IN 2007 WITH 72,000 MILES. THE THIRD WAS THE PASSENGER SIDE REAR HUB THAT FAILED ABOUT A WEEK AGO. TH... Read more