Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 21, 2008
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PRO... Read more
Fire
Incident date: Apr 21, 2008
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PRO... Read more
Fire
Incident date: Apr 21, 2008
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PRO... Read more
Fire
Incident date: Apr 21, 2008
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PRO... Read more
Fire
Incident date: Apr 21, 2008
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PRO... Read more
Fire
Incident date: Oct 2, 2007
STRONG FUEL ODOR AT THE REAR OF THE VEHICLE. THREE DEALER VISITS, A NEW FUEL PUMP AND $800 LATER IT IS FIXED. I HAVE READ NUMEROUS COMPLAINTS ON THIS ISSUE. IT CONCERNS ME GREATLY, AS I BOUGHT THE CAR WITH SAFETY IN MIND, YET THIS MATTER HAS NEVER BEEN ADDRESSED ACROSS THE BOARD BY VOLVO. *TR
Incident date: Apr 20, 2008
I OWN A 2002 VOLVO S60 AND HAVE HAD A STRONG FUEL ODOR. IT DOES NOT START RIGHT AWAY WHEN TURNING THE KEY, MOST TIMES IT TAKES PUMPING THE PEDAL FOR THE CAR TO START. I LIVE IN NORTH CAROLINA WHERE THE WEATHER IS HOT. I HAVE READ IN A RECALL (NHTSA HAS A CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176 ) THAT THIS PROBLEM IS A RECALL BUT ONLY FOR ARIZONA AND NEVADA. THIS RECALL SHOU... Read more
Incident date: Apr 17, 2008
2006 VOLVO S40-2.4I AND ACCORDING TO FORUMS ABOUT OTHERS WHO HAVE THE SAME HEATER BLOWER PROBLEMS THAT CAN CAUSE AN ACCIDENT, WHEN COLD WEATHER, THE HEATER DOES NOT DEFROST THE FRONT WINDSHIELD OR SIDE MIRRORS, HEATER STOPPED WORKING LIKE OTHERS REPORTED IN THE FORUM, THERE WAS AN ACTUAL RECALL FOR 2004 MODELS WITH THE SAME PROBLEM. PLEASE ADVISE. *TR
Incident date: Apr 16, 2008
LEAKING ANGLE GEAR ON 2003 VOLVO XC70. *TR
Incident date: Apr 16, 2008
MY 2000 VOLVO S80 HAS FAILED TO ACCELERATE PROPERLY. IN IDLE, IT SOMETIMES WORKS FINE, BUT AT OTHER TIMES IT IDLES ERRATICALLY. SEVERAL TIMES RECENTLY, I'VE NEEDED TO ACCELERATE QUICKLY, BUT THE CAR HESITATED AND DISPLAYED THE CHECK ENGINE LIGHT. A FEW TIMES, I ATTEMPTED TO ACCELERATE ANYWAY, AND THE LIGHT WOULD BEGIN TO BLINK, AND THE CAR WOULD STILL SPUTTER. THIS CREATED A DANGEROUS SITUATIO... Read more
Incident date: Sep 26, 2007
GRINDING NOISE IN DRIVE TRAIN RF WHEEL BEARING SEIZED , REPLACED FOR 257.50 LABOR CHARGE. VEHICLE IS MAKING NOISE AGAIN NOW. *TR
Incident date: Apr 13, 2008
CAN NOT REMOVE KEY FROM STEERING WHEEL IGNITION. *TR
Incident date: Dec 15, 2007
TL*THE CONTACT OWNS A 1994 VOLVO 854. AFTER THE CONTACT INSERTED GASOLINE INTO THE VEHICLE, HE NOTICED A LEAK NEAR THE EXTERIOR OF THE FUEL TANK. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE REFERENCED IN NHTSA CAMPAIGN ID NUMBER 04V368000 (FUEL SYSTEM, GASOLINE:STORAGE), HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE ... Read more
Incident date: Nov 15, 2005
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 60 MPH, THE CONTACT EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE. THE FIRST TIME HE TOOK THE VEHICLE TO THE DEALER, THEY STATED THAT HARD STEERING WAS A COMMON CHARACTERISTIC OF THAT MODEL VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE STEERING RACK AND PINION WOULD HAVE TO BE REPLACED AT HIS OWN EXPENSE BECAU... Read more
Incident date: Apr 5, 2008
TL*THE CONTACT OWNS A 2001 VOLVO V70. WHILE DRIVING 30 MPH, RADIATOR FLUID SATURATED THE DRIVER SIDE FLOORBOARD UNDERNEATH THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE SEALS OR HEATER CORE COULD HAVE CAUSED THE FAILURE. AS OF APRIL 8, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 86,000.
1 injured
Incident date: Jul 26, 2007
EXPERIENCE EXTREME GAS SMELLS WHICH PERMEATED INTO THE HOUSE VIA GARAGE WALLS. AFTER HAVING IT INSPECTED BY A MECHANIC, IT WAS DETERMINED THAT THERE WAS A CRACK IN THE DELIVERY MECHANISM OF THE TANK. REPLACED PARTS AND PROBLEM HAS BEEN CORRECTED. *TR
Incident date: Mar 15, 2008
APPROXIMATELY 10 MONTHS AGO MY 2004 VOLVO XC-90 AWD HAD A COMPLETE FAILURE OF MY RIGHT REAR WHEEL BEARING AT 68,000 MILES. THE DEALER RECOMMENDED REPAIRING BOTH WHEEL BEARINGS SINCE "IT IS A COMMON FAILURE ON VOLVO VEHICLES" WITH THAT IN MIND, I HAD THEM BOTH REPLACED AT A SIGNIFICANT FINANCIAL COST TO ME. NOW, I HAVE BEEN TOLD THE ANGLE GEAR (WHICH DRIVES AWD AND IS DIRECTLY TIED TO THE REAR W... Read more
Incident date: Apr 1, 2008
TL*THE CONTACT OWNS A 1999 VOLVO S70. THE FRONT DRIVER SIDE SEAT BELT HAS A METAL PIECE INSIDE THE BUCKLE THAT FAILED. THE FAILURE PREVENTS THE SEAT BELT FROM FASTENING. THE DEALER WAS UNABLE TO ASSIST. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 99,000.
Incident date: Mar 31, 2008
THE DEALER ALSO MADE A LIFE THREATENING MISTAKE BY SCREWING IN THE POWER STEERING PIPE AND LOSING POWER STEERING. THIS CAUSED A BAD NOISE AND A LIFE THREATENING SITUATION WITH MY CAR. *TR
Incident date: Apr 1, 2008
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHEN THE CONTACT ATTEMPTED TO LOWER THE PASSENGER SIDE WINDOW, IT SUDDENLY STOPPED FUNCTIONING. SHE PUSHED THE BUTTON TO RAISE THE WINDOW AND THE GLASS FELL OFF TRACK, WHICH RESULTED IN THE WINDOW RESTING AT A SLIGHT RIGHT ANGLE. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
Incident date: May 15, 2007
I BOUGHT MY 2006 VOLVO C70 IN AUGUST OF 2006 AT GALPIN MOTORS. I TOOK MY C70 INTO THE DEALERSHIP IN MAY OF 2007 BECAUSE ONE OF MY TIRES WAS GOING FLAT. IT TURNS OUT TWO OF MY 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THEM WAS CRACKED ON THE INTERIOR. NO OTHER DAMAGE WAS FOUND TO HAVE OCCURRED TO THE CAR. ONE TIRE HAD A SLIGHT SEPARATION DUE TO THE DEFECT OF THE RIM. THE CAR ONLY HAD 7... Read more
Incident date: Feb 13, 2008
WHILE ON VACATION TWO OF MY ORIGINAL 18" MIRZAM RIMS WENT OUT OF ROUND IN FEBRUARY OF 2008. THE CAR ONLY HAD 17000 MILES ON IT. I TOOK IT TO A VOLVO DEALERSHIP BECAUSE OF A TIRE GOING FLAT AND IT WAS DETERMINED THAT THE SECOND TWO ORIGINAL 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THE 18" MIRZAM RIMS WAS CRACKED ON THE INTERIOR. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THESE TWO RIMS ... Read more
Incident date: Nov 14, 2007
ON NOVEMBER 14, 2007, MY DAUGHTER, HAD A ACCIDENT WITH MY CAR, A 2005 VOLVO S.40, 24.1. SHE HIT A MEDIUM SIZE TREE HEAD ON. THE AIRBAGS DID NOT DEPLOYED. *TR
Crash
1 injured
Incident date: Sep 21, 2006
TL*THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT WAS INVOLVED IN A FENDER BENDER AND THE RSR (SEAT BELT RESTRAINT) LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT SERVICED. THE CURRENT MILEAGE WAS 89,580 AND FAILURE MILEAGE WAS 73,458. UPDATED 04/22/08. *LJ
Crash
Incident date: Mar 18, 2008
INFORMATION DISPLAY ON DASH SHOWED WAGON REAR DOOR NOT CLOSED. SUBSEQUENT INSPECTION SHOWED THE DOOR (GATE) WOULD NOT LOCK AND/OR LATCH AT RANDOM INTERVALS, PARTICULARLY DURING COLD WEATHER (0 F). TRIP TO DEALER RESULTED IN THE REAR LATCH BEING REPLACED AS DEFECTIVE. EN ROUTE TO THE DEALERSHIP ANOTHER WARNING SHOWED ON THE DISPLAY THAT THE THIRD BRAKE LIGHT WAS OUT. WHILE AT THE DEALERSHIP THE... Read more
Incident date: Mar 18, 2008
DASH WARNING MESSAGE SHOWED THIRD BRAKE LIGHT NOT WORKING. SUBSEQUENT TRIP TO DEALER DIAGNOSED AS DEFECTIVE WIRING HARNESS IN REAR TAILGATE. SCHEDULED FOR REPLACEMENT. *TR
Incident date: Feb 11, 2008
TOOK DELIVERY OF VOLVO XC90 ON FEB 4, 2008. ON FEB 11, 2008 WITH 435 MILES, THE CAR LOST ALMOST ALL ITS ENGINE OIL AND THE COMPUTER DISPLAYED "LOW OIL LEVEL" MESSAGE. ALL THE TIME, IT WAS SPEWING BLUISH/WHITE SMOKE DURING INITIAL START UP AND ACCELERATION. WAS FLAT-BEDDED TO THE DEALER AND IT TOOK 11 DAYS TO REPAIR. SPARK PLUG WAS INITIALLY REPLACED, DIDN'T WORK, THEN IT TURNED OUT TO BE THE I... Read more
Incident date: Mar 28, 2008
THE PROXIMITY OF THE GAS & BRAKE PEDAL IS A POTENTIAL PROBLEM THAT NEEDS TO BE ADDRESSED. THIS OBVIOUS PROBLEM WAS EVIDENT THE VERY FIRST TIME I DROVE THE CAR. REGULAR SNEAKERS ARE NOTICED, BUT IS COMPOUNDED WHEN IN WORK STYLE BOOTS. PLEASE RESEARCH THIS- *TR
Incident date: Mar 28, 2008
THE PROXIMITY OF THE GAS & BRAKE PEDAL IS A POTENTIAL PROBLEM THAT NEEDS TO BE ADDRESSED. THIS OBVIOUS PROBLEM WAS EVIDENT THE VERY FIRST TIME I DROVE THE CAR. REGULAR SNEAKERS ARE NOTICED, BUT IS COMPOUNDED WHEN IN WORK STYLE BOOTS. PLEASE RESEARCH THIS- *TR
Incident date: Jan 10, 2007
TL*THE CONTACT OWNS A 2007 VOLVO V70. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE WOULD SUDDENLY TURN OFF WITHOUT WARNING. THE VEHICLE WOULD RESTART ONCE STOPPED AND PLACED IN PARK. THE VEHICLE WAS TAKEN IN FOR SERVICE THREE TIMES. THE FIRST TIME THE VEHICLE WAS TAKEN TO AN AUTO SHOP TO BE SERVICED FOR THE RECALL, AND THE LAST TWO TIMES IT WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE C... Read more
Incident date: Mar 27, 2008
THIS IS A COMPLIANCE INVESTIGATION INSPECTION REQUEST FOR THE FOLLOWING PUBLIC TRANSPORTATION SYSTEMS: (1) HOUSTON - METRO BUS (2) SAN ANTONIO - VIA BUS. *TR
Incident date: Mar 8, 2008
TL*THE CONTACT OWNS A 2006 VOLVO VH. WHEN A TRAILER WAS PLACED ON THE VEHICLE, IT WEIGHED DOWN THE SUSPENSION AND CAUSED THE BRAKE LINE TO TOUCH THE DRIVESHAFT. THE DRIVESHAFT CAUSED A HOLE IN THE SERVICE BRAKE LINE. THE VEHICLE WAS TOWED AND THE BRAKE LINES WERE REPAIRED. THE DIAGNOSTIC SHOWED NO ERROR CODES. THE PURCHASE DATE, VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND TRANSMISSION TYPE WER... Read more
VOLVO
S80
(2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Mar 26, 2008
Incident date: Mar 25, 2008
RUPTURED BRAKE LINES TWICE. *TR
Incident date: Dec 7, 2007
I WAS DRIVING OUT OF A TOLL BOOTH AND WAS ACCELERATING. A TRACTOR TRAILER BEGAN COMING CLOSER TO ME. I MOVED OVER TO AVOID IMPACT WITH THE TRUCK. IN THE PROCESS MY FRONT AND REAR DRIVERS SIDE WHEELS RUBBED AGAINST A CURB CAUSING THE SIDE AIRBAGS TO DEPLOY. THERE WAS NO DAMAGE TO THE VEHICLE OTHER THAN A TWO INCH SCRAPE ON THE RIMS. THE EMPLOYEES IN THE BODY SHOP AND SERVICE DEPARTMENT STATED ... Read more
Incident date: Nov 1, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT SMELLED A STRONG GAS ODOR WHILE THE VEHICLE WAS PARKED. THE DEALER STATED THAT THE FUEL PUMP CAUSED THE FAILURE. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP (NHTSA CAMPAIGN ID # 07V152000) HOWEVER THE RECALL ONLY COVERS VEHICLES IN NEVADA, AND ARIZONA. AS OF MARCH 25, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE C... Read more
Incident date: Mar 18, 2008
THE TRANSMISSION WILL NOT ENGAGE AT TIMES, SLIPS AND BANGS INTO GEAR. *TR
Incident date: Jan 17, 2008
OIL PAN FAILURE, LEADING TO OIL LEAK. THIS WAS CAUSED BY OIL PAN IMPACT ON ROAD WHILE TRAVERSING A SLIGHT DIP IN THE ROADWAY. PAN CRACKED DUE TO DEFECTIVE DESIGN OF EITHER THE PAN OR THE VEHICLE SUSPENSION. DEALER AND MANUFACTURER DO NOT ACCEPT ANY RESPONSIBILITY FOR THIS. *TR
Incident date: Jan 17, 2008
OIL PAN FAILURE, LEADING TO OIL LEAK. THIS WAS CAUSED BY OIL PAN IMPACT ON ROAD WHILE TRAVERSING A SLIGHT DIP IN THE ROADWAY. PAN CRACKED DUE TO DEFECTIVE DESIGN OF EITHER THE PAN OR THE VEHICLE SUSPENSION. DEALER AND MANUFACTURER DO NOT ACCEPT ANY RESPONSIBILITY FOR THIS. *TR
Incident date: Jan 17, 2008
OIL PAN FAILURE, LEADING TO OIL LEAK. THIS WAS CAUSED BY OIL PAN IMPACT ON ROAD WHILE TRAVERSING A SLIGHT DIP IN THE ROADWAY. PAN CRACKED DUE TO DEFECTIVE DESIGN OF EITHER THE PAN OR THE VEHICLE SUSPENSION. DEALER AND MANUFACTURER DO NOT ACCEPT ANY RESPONSIBILITY FOR THIS. *TR
Incident date: Mar 21, 2008
I WAS IN A COLLISION THAT CAUSED SIGNIFICANT DAMAGE TO MY CAR. THE AIR BAG(S) DID NOT DEPLOY. I WONDER IF THE AIR BAG HAD DEPLOYED IF IT WOULD HAVE PREVENTED MY HEAD FROM GOING FORWARD. *TR
Crash
2 injured
Incident date: Mar 20, 2008
AT 65,000 MILES THE FRONT WHEEL BEARINGS ON MY 2002 VOLVO XC70 WENT BAD. AS WE ALL KNOW THIS CAN BE AN EXCEEDINGLY DANGEROUS CONDITION AS THE WHEELS MY FALL OFF. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE FOR THE XC70 AND THE VOLVO SUV. THIS SHOULD HAVE BEEN A RECALL. *TR
Incident date: Feb 7, 2008
TL*THE CONTACT OWNS A 2001 VOLVO S60. AFTER PARKING THE VEHICLE IN THE GARAGE, THE CONTACT SMELLED GASOLINE AND NOTICED A LEAK. THE VEHICLE WAS TAKEN TO THE LOCAL VOLVO DEALER AND THEY STATED THAT THE FUEL PUMP FAILED AND WOULD COST APPROXIMATELY $1,000 TO BE REPAIRED. THE CONTACT DISCOVERED A RECALL NUMBER AND INFORMED THE DEALER. THE DEALER LATER CALLED THE CONTACT TO INFORM HIM THAT THEY WO... Read more
Fire
Incident date: Feb 1, 2008
TL*THE CONTACT OWNS A 2005 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY STALLS. ON ONE OCCASION, THE VEHICLE STALLED WHILE DRIVING 60 MPH AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT NOTICED THAT WHEN SHE KEPT THE FUEL AMOUNT AT HALF A TANK, THE VEHICLE WOULD NOT STALL. THE DEALER STATED THAT THE FUEL SENSOR PRESSURE WAS CAUSING THE FAILURE. THE MANUFACTURER STATED THAT TH... Read more
Incident date: Mar 18, 2008
WE PURCHASED OUR 2000 V40 FROM THE ORIGINAL OWNER AT 81K. WE NEEDED BOTH REAR SPRINGS REPLACED RIGHT AWAY. THIS WAS THE SECOND TIME THEY WERE REPLACED. DEALER SAID A COMMON FLAW WITH THE V40. WE ARE ALSO NOTICING A SHAKING IN THE FRONT END WHEN ACCELERATING BETWEEN 50-60MPH. NOT SURE WHAT THIS IS. ALSO NOTICING THAT THERE IS A SHAKE IN THE BRAKE PEDAL AND TOLD NEED NEW BRAKE PADS AND ROTORS.... Read more
Incident date: Oct 1, 2006
TL*THE CONTACT OWNS A 2006 VOLVO S40. THE DRIVER SIDE DOOR WOULD NOT LOCK INTERMITTENTLY AND WOULD MAKING A HUMMING NOISE IN WARM WEATHER. THE DEALER REPAIRED THE DOOR SO THAT IT LOCKS, BUT IT CONTINUES TO HUM. THE FRONT PASSENGER SPEAKER DOES NOT WORK. THE DEALER HAS MADE THREE ATTEMPTS TO REPAIR THE SPEAKER AND THE HUMMING IN THE DOOR. THE CONTACT IS ALSO ATTEMPTING TO IMPLEMENT THE LEMON L... Read more
Incident date: Oct 1, 2006
TL*THE CONTACT OWNS A 2006 VOLVO S40. THE DRIVER SIDE DOOR WOULD NOT LOCK INTERMITTENTLY AND WOULD MAKING A HUMMING NOISE IN WARM WEATHER. THE DEALER REPAIRED THE DOOR SO THAT IT LOCKS, BUT IT CONTINUES TO HUM. THE FRONT PASSENGER SPEAKER DOES NOT WORK. THE DEALER HAS MADE THREE ATTEMPTS TO REPAIR THE SPEAKER AND THE HUMMING IN THE DOOR. THE CONTACT IS ALSO ATTEMPTING TO IMPLEMENT THE LEMON L... Read more
Incident date: Oct 1, 2006
TL*THE CONTACT OWNS A 2006 VOLVO S40. THE DRIVER SIDE DOOR WOULD NOT LOCK INTERMITTENTLY AND WOULD MAKING A HUMMING NOISE IN WARM WEATHER. THE DEALER REPAIRED THE DOOR SO THAT IT LOCKS, BUT IT CONTINUES TO HUM. THE FRONT PASSENGER SPEAKER DOES NOT WORK. THE DEALER HAS MADE THREE ATTEMPTS TO REPAIR THE SPEAKER AND THE HUMMING IN THE DOOR. THE CONTACT IS ALSO ATTEMPTING TO IMPLEMENT THE LEMON L... Read more
Incident date: Mar 6, 2008
FIVE LANE RUSH HOUR FREEWAY DRIVING, 1999 VOLVO S80 T6 WENT INTO LIMP HOME MODE WITHOUT WARNING. WITH HIGH SPEED TRACTOR TRAILERS COMING UP THE REAR, THERE WAS ABSOLUTELY NO ACCELERATION RESPONSE FROM MY VEHICLE. FORTUNATELY WAS ABLE TO QUICKLY PUSH THE HAZARD WARNING INDICATOR AND MOVE OVER TO THE SHOULDER. THIS IS POTENTIALLY VERY DANGEROUS AND COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR OTH... Read more
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2005 FASHION 250 SCOOTER (NA). WHILE RIDING 55 MPH, THE CONTACT HEARD STRANGE NOISES COMING FROM THE MUFFLER. SHORTLY AFTERWARDS, THE DRIVESHAFT WOULD NOT MOVE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE SHOP AND THEY REPAIRED THE EXHAUST AND DRIVESHAFT. SIX WEEKS LATER, THE FAILURE RECURRED. IN ADDITION, THE REAR WHEEL BEARINGS CAME APART AND CAUS... Read more
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2005 FASHION 250 SCOOTER (NA). WHILE RIDING 55 MPH, THE CONTACT HEARD STRANGE NOISES COMING FROM THE MUFFLER. SHORTLY AFTERWARDS, THE DRIVESHAFT WOULD NOT MOVE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE SHOP AND THEY REPAIRED THE EXHAUST AND DRIVESHAFT. SIX WEEKS LATER, THE FAILURE RECURRED. IN ADDITION, THE REAR WHEEL BEARINGS CAME APART AND CAUS... Read more