Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 20, 2008
MY 2004 VOLVO XC90 T6 HAS PRODUCED A "TRANSMISSION SERVICE URGENT" MESSAGE BUT THE DEALER COULD NOT FIND A PROBLEM IN THE VEHICLE MEMORY. IT INTERMITTENTLY WOULD REV OVER 3K RPM WITH NO ACCELERATION AND WOULD VIOLENTLY JERK INTO GEAR FROM A STOP AFTER REVVING FOR A FEW SECONDS WITHOUT ACCELERATION. JUST BEFORE THE DEALER FINALLY AGREED TO REPLACE THE TRANSMISSION (71K MILES) IT WAS JERKING REPEA... Read more
Incident date: Jul 19, 2008
VOLVO XC90 TAKEN INTO DEALERSHIP FOR AXLE REPLACEMENT ON 07/09/08 CONTACTED THAT THE TRANSMISSION WILL BE REPLACED THEN WHEN QUESTION GIVEN VAGUE STATEMENT NO WILL BE A TRANSMISSION FLUSH. CAR RETURNED ON 07/16/08 ADVISED GIVEN NEW TRANSMISSION. DRIVING CAR ON 07/19/08 COME TO A STOP TO CROSS 4 LANE PARKWAY WHEN HIT GAS PEDAL CAR DOES NOT RESPOND RECEIVE MESSAGE REDUCE ENGINE PERFORMANCE. AFTE... Read more
Incident date: Jan 28, 2008
I HAVE AIR AND WATER LEAKS. THE CAR HAS BEEN TO THE MATTUSCH VOLVO DEALER IN KAISERSLAUTERN, GERMANY, FOUR TIMES FOR THESE LEAKS; MATTUSCH HAS HAD THE CAR FOR OVER 3 MONTHS (CUMULATIVE) TRYING TO CORRECT THE LEAKS TO NO AVAIL. IN FACT THE REPAIRS HAVE MADE THE LEAKS WORSE. IT STARTED WITH SMALL WATER LEAKS IN THE REAR WINDOWS. AFTER THE "REPAIRS" THE LEAKS GOT WORSE AND WORSE AND AIR NOISE WAS... Read more
Incident date: Jul 4, 2008
TL*THE CONTACT OWNS A 2000 VOLVO V70 CROSS COUNTRY. THE CONTACT IS CURRENTLY EXPERIENCING DIFFICULTY STARTING THE VEHICLE. WHILE DRIVING 60 MPH, THE THROTTLE LIGHT ILLUMINATES INTERMITTENTLY. SHE RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). THE RECALL REPAIR WAS PERFORMED AND THE SURGING AND STALLING CEASED FOR A SHORT PERIOD OF TIME; HOWEVER,... Read more
Incident date: Jul 15, 2008
WHILE DRIVING MY 2005 VOLVO XC90 NOTICED THE TRANSMISSION SLIPPING. THE SLIPPING STARTED IN THE JUST TWO AFTER PURCHASED AND IT WAS TAKEN TO THE DEALERSHIP AT THE FACTORY SCHEDULE MAINTENANCE INTERVALS. ON JULY 15, 2008 WHILE MY WIFE WAS DRIVING THE VEHICLE WITH MY TWO CHILDREN THAT TRANSMISSION SLIPPED AND GOT STUCK IS A GEAR THAT PREVENTED MY WIFE GOING MORE THAN TWENTY MILES PER HOUR ON A VER... Read more
VOLVO
S80
(2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Jul 17, 2008
Incident date: Jul 17, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SPONTANEOUSLY DECELERATE. PRIOR TO THE FAILURE, THE ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT THE ABS MODULE NEEDED TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE ... Read more
Incident date: Jul 17, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SPONTANEOUSLY DECELERATE. PRIOR TO THE FAILURE, THE ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT THE ABS MODULE NEEDED TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE ... Read more
Incident date: Feb 8, 2008
WATER LEAKS THROUGH THE REAR LEFT AND RIGHT WINDOWS. I HAVE TAKEN THE CAR IN THREE TIMES SINCE FEB 8, 2008 TO GET THIS REPAIRED. THE SOLUTIONS HAVE RANGED FROM INJECTING SEALANT TO REPLACING THE SEALS. HOWEVER, THE LEAK PERSISTS. FOLLOWING THE MOST RECENT REPAIR (REPLACING THE SEALS ON JULY 8), THE RIGHT REAR SIDE WINDOW RATTLES AND THE LEAK IS WORST THAN EVER. THIS HAS BEEN A VERY FRUSTRATIN... Read more
Incident date: Jul 9, 2008
CLEAR PLASTIC BUBBLED UP IN FRONT OF SPEEDOMETER CAUSING BLURRY VIEW OF SPEED AND OTHER INFORMATION. *TR
Incident date: Apr 15, 2008
THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE ASSEMBLY BROKE. DEALER SAID THE ONLY FIX WAS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL. DEALER ESTIMATE TO REPLACE PANEL $575. IT APPEARS LIKE VEHICLES HAVE HAD THE SAME ISSUE. THE MANUFACTURER SHOULD STEP UP TO RESOLVE THIS ISSUE WITH LITTLE FINANCIAL IMPACT TO THE OWNER(S). *TR
Incident date: Jul 12, 2008
TL*THE CONTACT OWNS A 1997 VOLVO 850 WAGON. THE VEHICLE WAS TAKEN TO A SERVICE STATION FOR TIRE REPAIR AND THE FOLLOWING FAILURES WERE DISCOVERED: BOTH REAR BRAKES AND CALIPERS WERE SEIZED AND COMPLETELY INOPERABLE, THE EMERGENCY BRAKE WAS ALSO INOPERABLE, AND BOTH FRONT INNER AND OUTER TIE RODS NEEDED TO BE REPLACED. THE ESTIMATED REPAIR COST WAS $1,230. THE VOLVO DEALER DIAGNOSED THE FOLLOWI... Read more
Incident date: Jul 12, 2008
TL*THE CONTACT OWNS A 1997 VOLVO 850 WAGON. THE VEHICLE WAS TAKEN TO A SERVICE STATION FOR TIRE REPAIR AND THE FOLLOWING FAILURES WERE DISCOVERED: BOTH REAR BRAKES AND CALIPERS WERE SEIZED AND COMPLETELY INOPERABLE, THE EMERGENCY BRAKE WAS ALSO INOPERABLE, AND BOTH FRONT INNER AND OUTER TIE RODS NEEDED TO BE REPLACED. THE ESTIMATED REPAIR COST WAS $1,230. THE VOLVO DEALER DIAGNOSED THE FOLLOWI... Read more
Incident date: Jul 12, 2008
TL*THE CONTACT OWNS A 1997 VOLVO 850 WAGON. THE VEHICLE WAS TAKEN TO A SERVICE STATION FOR TIRE REPAIR AND THE FOLLOWING FAILURES WERE DISCOVERED: BOTH REAR BRAKES AND CALIPERS WERE SEIZED AND COMPLETELY INOPERABLE, THE EMERGENCY BRAKE WAS ALSO INOPERABLE, AND BOTH FRONT INNER AND OUTER TIE RODS NEEDED TO BE REPLACED. THE ESTIMATED REPAIR COST WAS $1,230. THE VOLVO DEALER DIAGNOSED THE FOLLOWI... Read more
Incident date: Jul 2, 2008
I HAVE A 2005 VOLVO XC90 T6. THE TRANSMISSION FAILED AT 60,000 MILES AND WILL COST $4600+ TO REPAIR. THE TRANSMISSION SHOULD LAST LONGER THAN 60,000 MILES UNLESS THERE IS A DEFECT IN DESIGN. *TR
Incident date: Jul 12, 2008
MY WIFE LEFT FOR WORK & GOT TO THE END OF THE DRIVEWAY & HAD NO BRAKE ASSIST IE VERY HARD PEDAL. THIS OCCURRED WITHOUT WARNING(NO WARNING LIGHTS,ETC).SHE PARKED THE VEHICLE&TOOK ANOTHER TO GET TO WORK(RN).I LATER DROVE THE CAR,BRAKES WORKED FINE. THE NEXT DAY I DROVE IT AGAIN & NO POWER BRAKES. *TR
Incident date: Feb 2, 2008
FAULTY VOLVO S60 TRANSMISSION THE CAR HAS NO GAS/POWER THEN SUDDENLY JERKS INTO 1ST AND 2ND GEAR. THERE WAS TROUBLE EARLY ON WHILE IT WAS UNDER WARRANTY BUT THE DEALERSHIP DOWNPLAYED THE PROBLEM AND DIDN'T TELL ME IT HAD ANYTHING TO DO WITH THE TRANSMISSION. *TR
Incident date: Jul 14, 2008
2004 VOLVO XC90 T6: TRANSMISSION FAILURE AT 64,000 MILES. OTHER ISSUES: BRAKES EVERY 1.5YRS (15,000 MILES); TIRES EVERY TWO YEARS (20,000 MILES). *TR
Incident date: Jun 28, 2008
ON JUNE 28, 2008, MY GARAGE DOOR CAME DOWN ON MY 2007 VOLVO S40 SEDAN, WITHOUT WARNING, CAUSING DAMAGE TO THE ROOF OF THE CAR (EST. $2000.00) AS WELL AS IRREPARABLE DAMAGE TO THE GARAGE DOOR (REPLACED AT A COST OF $1150.00). A TECHNICIAN FROM GENIE (MFG OF GARAGE DOOR OPENER) THOROUGHLY INSPECTED AND TESTED THE OPENER ON JUNE 30, 2008, AND FOUND THE UNIT TO BE WORKING PROPERLY. IT WAS DISCOVERED... Read more
Incident date: Jun 28, 2008
ON JUNE 28, 2008, MY GARAGE DOOR CAME DOWN ON MY 2007 VOLVO S40 SEDAN, WITHOUT WARNING, CAUSING DAMAGE TO THE ROOF OF THE CAR (EST. $2000.00) AS WELL AS IRREPARABLE DAMAGE TO THE GARAGE DOOR (REPLACED AT A COST OF $1150.00). A TECHNICIAN FROM GENIE (MFG OF GARAGE DOOR OPENER) THOROUGHLY INSPECTED AND TESTED THE OPENER ON JUNE 30, 2008, AND FOUND THE UNIT TO BE WORKING PROPERLY. IT WAS DISCOVERED... Read more
Incident date: Jun 6, 2008
NORMAL DRIVING. BOUGHT CAR AT 50K. AT 58K INFORMATION MESSAGE CAME ON ABOUT URGENT TRANSMISSION SERVICE. HAD TO REPLACE ENTIRE TRANSMISSION. DROVE CAR FOR 1 MONTH. FOUND FLUID LEAK. DEALER IS NOW REPLACING THE ANGLE GEAR. *TR
Incident date: Jun 27, 2008
WHILE DRIVING ON THE INTERSTATE HIGHWAY, THE 'TRANSMISSION SERVICE URGENT' MESSAGE APPEARED ON THE DISPLAY OF MY 2004 VOLVO XC90. I WAS FORTUNATELY ABLE TO DRIVE THE CAR HOME (<1 MILE) AND GET IT TO A VOLVO SERVICE CENTER (20 MILES) THE FOLLOWING MORNING. THE SERVICE CENTER INDICATED THAT 3RD GEAR OF OUR AUTOMATIC TRANSMISSION WAS 'GONE' AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRAN... Read more
Incident date: Jul 5, 2008
MY CAR IS NOT DRIVING WELL WHEN I DRIVE IT HESITATES WHICH IS VERY DANGEROUS WHEN I DRIVING ESPECIALLY ON THE HIGHWAY I JUST RECENTLY NOTICED THAT THE TRANSMISSION LIGHT CAME ON, AND WHEN I BROUGHT IT TO BE SERVICE THE SAID IT IS GOING TO BE $2,500 I JUST HAD IT SERVICED IT HAS 94,000 MILES ON IT BUT WHEN I CHECKED ONLINE I SEE THAT OTHERS WITH LESS MILES HAVE THE SAME COMPLAINT WITH LESS MILES. W... Read more
Incident date: Jun 10, 2008
TL*THE CONTACT OWNS A 2003 VOLVO XC90. ON JUNE 10, 2008, WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP SIGN, THE CONTACT HEARD A LOUD NOISE. SHORTLY AFTERWARDS, THE BRAKES FAILED TO RESPOND; HOWEVER, SHE WAS ABLE TO BRING THE VEHICLE UNDER CONTROL WITH THE EMERGENCY BRAKE. THE CONTACT SLOWLY DROVE THE VEHICLE TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE BRAKE BOOSTER POWER CYL... Read more
Incident date: Jul 3, 2008
TL*THE CONTACT OWNS A 2005 (NA) VOLVO 660. WHILE DRIVING 65 MPH, THE CONTACT SUDDENLY LOST ALL STEERING CONTROL. HE COULD NOT TURN THE STEERING WHEEL LEFT OR RIGHT. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE STEERING DRAG LINK HAD SEPARATED FROM THE FRONT AXLE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND RE... Read more
Incident date: Jun 27, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S80. THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED AND THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR PAYING $350.00. THE HOSE WAS INSTALLED; HOWEVER, THE PROBLEM RECURRED. THE CONTACT ALSO PAID $4,200 FOR REPAIRS THAT DIDN'T REMEDY THE FAILURE. THE DEALER ALSO STATED THE THROTTLE ASSEMBLY IS NOT REALTED TO THE RECALL. THE FAILURE MILEAGE WAS 67,000.
Incident date: Jun 26, 2008
MY 4 YEAR OLD SON WAS IN AN ACCIDENT WITH OUR BRAND NEW VOLVO XC90. I GOT OUT OF CAR TO TAKE A PICTURE (LEAVING THE ENGINE ON FOR AIR CONDITIONING) AND HE SHIFTED THE CAR OUT OF PARK, CRASHING THANK GOODNESS INTO A FENCE THAT SLOWLY STOPPED HIM. KNOWING HE CANNOT REACH THE BREAK I IMMEDIATELY TESTED THE GEAR SHIFT AND FOUND THAT IT EASILY SHIFTS OUT OF PARK WITHOUT YOUR FOOT ON THE BRAKE. WE HA... Read more
Crash
Incident date: Jun 20, 2008
I HAVE A 2004 VOLVO XC90 THAT HAS 52,000 MILES ON IT. I STARTED RECEIVING A "BRAKE FAILURE" WARNING AND TOOK IT IN TO MY MECHANIC. HE SAID IT WAS ABS/DSTC CONTROL MODULE WHICH REGULATES THE ANTI-LOCK BRAKES AND DYNAMIC STABILITY CONTROL. THIS IS A SAFETY FEATURE, AND ACCORDING TO MY MECHANIC, HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. IT REQUIRES REPLACING WITH A FACTORY PART, AND REPROGRAM... Read more
Incident date: Jun 1, 2008
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, A PUDDLE OF FUEL WAS FOUND UNDERNEATH THE REAR SEAT. OIL WAS SEEPING FROM THE FUEL PUMP. THE CONTACT WAS INFORMED THAT THERE WERE NO HOLES IN THE FUEL PUMP ITSELF, ONLY A LEAK. THE MECHANIC REPLACED THE FUEL PUMP AND THE LEVEL SENSOR UNIT. NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUM... Read more
Incident date: Jun 24, 2008
I HAVE A 2004 VOLVO S60 WITH 57,700 MILES. ALL WORK ON THE VEHICLE HAS BEEN DONE BY VOLVO. RECENTLY, WHEN THE AC IS ON, THE FAN SPEED HAS STOPPED RESPONDING TO ADJUSTMENTS. NOTHING HAPPENS WHEN I TRY TO ADJUST THE SPEED AND THEN, ON ITS OWN, THE SPEED WILL CHANGE A FEW MINUTES LATER. WHEN I TURN THE CAR OFF, THE FAN CONTINUES TO RUN FOR AT LEAST FIVE MINUTES. I'M AFRAID THAT ONE DAY IT WON'T TU... Read more
Incident date: Jun 24, 2008
I HAVE A 2004 VOLVO S60 WITH 57,700 MILES. ALL WORK ON THE VEHICLE HAS BEEN DONE BY VOLVO. RECENTLY, WHEN THE AC IS ON, THE FAN SPEED HAS STOPPED RESPONDING TO ADJUSTMENTS. NOTHING HAPPENS WHEN I TRY TO ADJUST THE SPEED AND THEN, ON ITS OWN, THE SPEED WILL CHANGE A FEW MINUTES LATER. WHEN I TURN THE CAR OFF, THE FAN CONTINUES TO RUN FOR AT LEAST FIVE MINUTES. I'M AFRAID THAT ONE DAY IT WON'T TU... Read more
Incident date: Jul 14, 2007
TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 25 MPH, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE DEALER COULD NOT DUPLICATE THE FAILURE. TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE COMPLETELY LOST POWER. THE FAILURE PREVENTED THE CONTACT FROM SAFELY MANEUVERING TO THE SIDE OF THE ... Read more
Incident date: Jul 14, 2007
TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 25 MPH, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE DEALER COULD NOT DUPLICATE THE FAILURE. TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE COMPLETELY LOST POWER. THE FAILURE PREVENTED THE CONTACT FROM SAFELY MANEUVERING TO THE SIDE OF THE ... Read more
Incident date: Jun 9, 2008
INCREDIBLY STRONG GAS SMELL AFTER 4 CONSECUTIVE WEEKS OF TEMPS OVER 100 DEGREES. SLIGHT GAS LEAKAGE AT FUEL PUMP. I HAVE 2 SMALL CHILDREN TRANSPORTED IN THIS CAR EVERYDAY AND VOLVO WILL NOT EXTEND THE RECALL TO ANY OTHER STATES. *TR
Incident date: Jan 10, 2008
MY CAR IS A 1995 960 MODEL VOLVO, ABOUT 6 MONTHS AGO THE LEATHER STARTED PULLING AWAY FROM THE WINDOWS ON ALL FOUR DOORS. IT LOOKS TERRIBLE AND I WOULD LIKE TO GET IT FIX , BUT CANNOT FIND ANYONE THAT IS WILLING TO FIX IT. HELP ME PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANKS *TR
Incident date: Jun 24, 2008
TRANSMISSION COMPLAINT FOR VOLVO XC90 T6 2004. DEALERSHIP SAYING TRANSMISSION NEEDS TO BE REPLACED. VEHICLE IS ONLY AT 60,000 MILES. MANY OTHER CONSUMERS DEALING WITH THE SAME ISSUE. *TR
Incident date: Jun 23, 2008
TL*THE CONTACT OWNS A 2005 VOLVO S40. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLS AND HESITATES. THE FAILURE ALSO OCCURS AT HIGHWAY SPEEDS AND HAS OCCURRED FOR APPROXIMATELY 8 MONTHS TO A YEAR. THE FAILURE GRADUALLY WORSENS WHENEVER THE VEHICLE IS DRIVEN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V033000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). TH... Read more
Incident date: Jun 20, 2008
THROUGH NORMAL USE, IN THE COURSE OF THE LAST TWO YEARS BOTH OF THE FRONT INTERIOR DOOR HANDLE ASSEMBLIES HAVE BROKEN. MANUFACTURER'S SUGGESTED FIX IS TO REPLACE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL, AN EXORBITANT COST AND EXTRAVAGANT FIX FOR SOMETHING SO SMALL. BROKEN INTERIOR DOOR LINKAGE MEANS OCCUPANTS MUST ROLL WINDOWS DOWN, AND ACCESS EXTERIOR DOO... Read more
Incident date: May 13, 2008
I WAS DRIVING ON THE FREEWAY AND WITHOUT WARNING THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I COASTED OFF TO THE SHOULDER AND THE ENGINE WOULD ONLY IDLE, AND EVEN THAT WAS ROUGH. THE MESSAGE INDICATOR ON THE DASH SAID SOMETHING LIKE "REDUCED ENGINE PERFORMANCE". I HAD THE CAR TOWED TO GENGRAS VOLVO IN MERIDEN. THEY REPLACED THE ETM , SOFTWARE AND THROTTLE BODY AT THE COST OF $1195.4... Read more
Incident date: Jun 1, 2008
WE HAVE A 2001 V70 T5 VOLVO WAGON. WE BOUGHT THE CAR NEW, AND WHEN IT WAS ABOUT 1 YEAR OLD THE RECEPTACLE OF THE SAFETY BELT WHICH LATCHED IN MY SON'S CAR SEAT CRACKED STRAIGHT DOWN THE MIDDLE. I ONLY DISCOVERED IT WHEN I WAS CHECKING THE BASE OF HIS INFANT CAR SEAT TO MAKE SURE IT WAS STILL TIGHT. VOLVO REPAIRED THE RECEPTACLE FOR FREE, AS THE CAR WAS UNDER WARRANTY. THE CAR IS NOW SEVEN YEARS OL... Read more
Incident date: Jun 17, 2008
I CURRENTLY OWN A VOLVO XC90 T-6 2005. THE TRANSMISSION BEGAN TO SLIP IN FIRST GEAR, I HAD A VOLVO DEALERSHIP TAKE A LOOK AT IT ABOUT 6,000 MILES AGO. NOW, THE URGENT SERVICE LIGHT CAME ON AND VOLVO STATES THAT THE TRANSMISSION NEEDS TO BE REPLACED. MANY OTHERS HAVE EXPERIENCED THESE SAME ISSUES, SO WHAT IS VOLVO NOT FIXING THESE ISSUES. I WILL NEVER, NEVER PURCHASE A VOLVO AGAIN. *TR
Incident date: Jun 9, 2008
AT APPROXIMATELY 206,000 MILES MY CAR WOULDN'T DRIVE OVER 40 MPH, THE ENGINE WOULD REV UP ON ITS OWN AND SPUTTERED THROUGHOUT THE REDUCED RPM RANGE. RPMS WOULD NOT GO OVER ABOUT 3500. CHECK ENGINE LIGHT CAME ON. DROVE IT TO VOLVO DEALER AND THEY REPLACED THE THROTTLE BODY AT AN OUT OF POCKET COST TO ME OF APPROXIMATELY $1,000. THEY STATED THAT IT WOULD HAVE BEEN COVERED UP TO 200,000 MILES AS ... Read more
Incident date: Jun 9, 2008
AT APPROXIMATELY 206,000 MILES MY CAR WOULDN'T DRIVE OVER 40 MPH, THE ENGINE WOULD REV UP ON ITS OWN AND SPUTTERED THROUGHOUT THE REDUCED RPM RANGE. RPMS WOULD NOT GO OVER ABOUT 3500. CHECK ENGINE LIGHT CAME ON. DROVE IT TO VOLVO DEALER AND THEY REPLACED THE THROTTLE BODY AT AN OUT OF POCKET COST TO ME OF APPROXIMATELY $1,000. THEY STATED THAT IT WOULD HAVE BEEN COVERED UP TO 200,000 MILES AS ... Read more
Incident date: Jun 16, 2008
YESTERDAY I PARKED MY 1999 VOLVO IN A STORE PARKING LOT, AND WHEN I PULLED THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR IT DID NOT WORK. I WAS ALSO UNABLE TO OPEN THE DOOR MANUALLY WITH A KEY. WHILE THIS DID NOT RESULT IN A DEATH, IT IS CERTAINLY A SAFETY ISSUE AND COULD POTENTIALLY HAVE BEEN VERY SERIOUS. IT COST ME OVER $500 TO HAVE THE LOCK FIXED; IN RESPONSE TO MY HUSBAND'S QUESTION AS TO... Read more
Incident date: May 22, 2008
IN HEAVY TRAFFIC MY VOLVO XC70 STA. WAGON (36K MI) SUDDENLY, AND W/OUT WARNING, SHUT DOWN. HAD BEEN DRIVING NON-STOP FOR 4-5 HRS. WD. NOT RESTART UNTIL 1.5 HRS. LATER. GRINDING NOISE NOTED WHEN KEY TURNED OVER. NO PRIOR HISTORY OF SAME. EXT. WARRANTY. DEALER "FOUND NO PROBLEMS" WHEN EXAMINED NEXT DAY. ONLY DROVE CAR 26MI. TO FURTHER TEST. VOLVO REP ALSO "TESTED" VEHICLE W/ OWN EQUIPMT. ... Read more
Incident date: Dec 10, 2006
VARIABLE SPEED POWER STEERING. NO POWER STEERING AT -0- MILES PER HOUR. NEEDED NEW STEERING PUMP AT 70,000 MILES. *TR
Incident date: Jun 1, 2008
FRONT AXLE ON DRIVER'S SIDE SPLIT IN TWO THROUGH THE CROSS-SECTION. *TR
Incident date: Jun 9, 2008
AFTER A SIDE IMPACT THE SIDE/CURTAIN AIR BAGS FAILED TO DEPLOY. IMPACT TO THE PASSENGER REAR AND FRONT DOOR. THE IMPACT WAS BETWEEN 30-35 MILES PER HOUR. *TR
Crash
1 injured
Incident date: Apr 25, 2008
I WAS DRIVING BACK FROM THE STORE AND THE TRANSMISSION STARTED TO SLIP. I TURNED AROUND TO MOVE THE CAR FROM MY PARKING GARAGE TO THE STREET AND THE TRANSMISSION WARNING LIGHT CAME ON AS MY CAR STOPPED ACCELERATING AS I PARKED. THE CAR HAD BEEN SERVICED BY THE DEALER 2 DAYS PRIOR INCLUDING A SERVICE AND TRANSMISSION FLUID FLUSH. THE VEHICLE HAD 45,000 MILES ON IT. THE DEALER REPLACED THE TRANSMISS... Read more
Incident date: Jun 9, 2008
TRANSMISSION FAILURE. *TR
Incident date: Sep 10, 2007
FUEL LEAK DEVELOPS AROUND FUEL PUMP AND TANK. RISK OF FUEL IGNITION AND VAPOR INHALATION TO DRIVE AND PASSENGERS. *TR