Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 15,069 complaints for VOLVO

VOLVO V40 (2000) — ENGINE AND ENGINE COOLING Aug 15, 2008
Incident date: Feb 23, 2008
EVER SINCE I BOUGHT THE 2000 VOLVO V40 STATIONWAGON FROM A PRIVATE DEALERSHIP I'VE HAD NOTHING BUT PROBLEMS TRYING TO START THE CAR. WHEN TRYING TO CRANK UP VEHICLE IT TAKES A COUPLE OF SECONDS BEFORE THE CAR ACTUALLY STARTS AND IT SMELLS LIKE GAS AFTERWARDS. I'VE TAKEN IT TO THE MECHANICS AND THEY HAVE GIVEN IT A FULL TUNE UP AND REPLACED THE INJECTORS BUT STILL I HAVE THE SAME PROBLEM. *TR
VOLVO S80 (2000) — SERVICE BRAKES, HYDRAULIC Aug 15, 2008
Incident date: Aug 1, 2008
2000 VOLVO S80 2.9L HAD ABS MODULE FAILED TWICE AT 25K MILES (2006) AND 50K (8/2008) MILES. GOTTEN CLOSE TO ACCIDENTS ESPECIALLY DURING RAIN, SNOW, OR HUMID WEATHER. COMPLAINED TO AUTHORIZED DEALER/MECHANIC AT LEAST OVER THE LAST 4 YEARS WITHOUT ANY HELP UNTIL IT REQUIRES REPAIR. *TR
VOLVO 850 (1994) — AIR BAGS:FRONTAL Aug 14, 2008
Incident date: Aug 12, 2008
I OWN A 1994 VOLVO 850 SEDAN. I WAS PARKED ON A BUSY DOWNTOWN PORTLAND ST. AND GOT IN MY CAR, TURNED ON THE IGNITION AND MY AIRBAG DEPLOYED. IT WAS SO LOUD I THOUGHT I HAD BEEN SHOT. (AS DID PASSERSBY) MY CAR FILLED WITH WHAT I THOUGHT WAS SMOKE (DUE TO GUNPOWDER SMELL) AND GOT OUT QUICKLY. I WAS VERY DISTRAUGHT AND IN SHOCK...MY ARMS AND CHEST HAD BURNS AND CUTS AND BRUISES INSTANTLY. I WENT TO T... Read more
1 injured
VOLVO XC90 (2006) — TIRES Aug 14, 2008
Incident date: Jun 29, 2008
SUNDAY,JUNE 29, 2008 DRIVING ON I-83 SOUTH APPROACHING MD 695, REAR RIGHT TIRE SHREDDED AND BLEW. TIRE DRIVEN LESS THAN 18,000 MILES. RETURNED TO DEALERSHIP NEXT DAY. WE WERE INFORMED TIRES WERE DEFECTIVE AND HAD TO REPLACE BOTH REAR TIRES AT A COST OF $489. WE NOW HAVE CONCERN FOR THE SAFETY OF THE FRONT TIRES. WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR THE COST OF THE TIRES. *TR
VOLVO S80 (1999) — VEHICLE SPEED CONTROL Aug 13, 2008
Incident date: Nov 15, 2007
TL*THE CONTACT OWNS A 1999 VOLVO S80. THE VEHICLE FIRST BEGAN HESITATING AND STALLING INTERMITTENTLY WHILE DRIVING BETWEEN 50-60 MPH. THE FAILURE IS NOW OCCURRING MORE FREQUENTLY. THE VEHICLE HAS BEEN TO THE DEALER THREE OR FOUR TIMES FOR THIS FAILURE. THE ACCELERATOR PEDAL WAS REPLACED TWICE AND THE THROTTLE HOUSING MODULE WAS CLEANED; HOWEVER, THE FAILURE CONTINUED. THE LAST TIME THE VEHICL... Read more
VOLVO S90 (1997) — AIR BAGS:FRONTAL Aug 13, 2008
Incident date: Jun 5, 2006
1997 VOLVO S90 INVOLVED IN A MAJOR ACCIDENT ON JUNE 5, 2006. MY VEHICLE WAS HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE AT A RATE OF SPEED OF 60 MILES PER HOUR. VEHICLE AIRBAGS DID NOT DEPLOY. I NOTIFIED THE VOLVO MANUFACTURER AND WAS TOLD THAT THE AIRBAGS WAS PLACED INT HE VEHICLE FOR BASICALLY DECORATIONS AND NOT TO HELP SAVE LIVES. I HAD MY SEAT BELT ON WHICH WAS THE ONLY THING THAT KEPT... Read more
Crash 1 injured
VOLVO V70 (1999) — SERVICE BRAKES, HYDRAULIC Aug 13, 2008
Incident date: Jan 1, 2005
THE BRAKING SOMETIMES BECOMES DIMINISHED. THE PEDAL IS 'STIFF' AND NORMAL BAKING IS REDUCED. IT OCCURS SO RARELY THAT THERE IS NO WAY FOR ME TO EXPECT THAT IT WILL PRESENT FOR A MECHANIC ON A TEST DRIVE. OCCURRENCES ARE MANY DAYS OR EVEN WEEKS APART. THE SYMPTOM INVOLVES A DISTINCT VARIATION ON THE NORMAL BRAKING EXPERIENCE: A SLIGHT THROBBING OCCURS AND DIMINISHED STOPPING POWER IS AVAILAB... Read more
VOLVO V70 (1999) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 13, 2008
Incident date: Jun 1, 2008
THE INDICATOR LIGHT ON THE GEAR SELECTOR HAS BURNT OUT. THERE'S A 'SIGNAL-ORANGE' COLORED INDICATOR MARK THAT TRACKS THE GEAR SELECTOR AGAINST THE SLATE GREY COLOR SHIFT ASSEMBLY PUT THERE AS A SAFETY FEATURE SO YOU KNOW WHAT GEAR YOU'RE IN AND DON'T ACCIDENTALLY TAKE OFF IN AN UNINTENDED DIRECTION, FORWARD OR REVERSE, OR ROLL INTO SOMEONE WHILE UNINTENTIONALLY FINDING YOURSELF IN NEUTRAL. WELL ... Read more
VOLVO V70 (1999) — ELECTRICAL SYSTEM Aug 13, 2008
Incident date: Jun 1, 2008
THE INDICATOR LIGHT ON THE GEAR SELECTOR HAS BURNT OUT. THERE'S A 'SIGNAL-ORANGE' COLORED INDICATOR MARK THAT TRACKS THE GEAR SELECTOR AGAINST THE SLATE GREY COLOR SHIFT ASSEMBLY PUT THERE AS A SAFETY FEATURE SO YOU KNOW WHAT GEAR YOU'RE IN AND DON'T ACCIDENTALLY TAKE OFF IN AN UNINTENDED DIRECTION, FORWARD OR REVERSE, OR ROLL INTO SOMEONE WHILE UNINTENTIONALLY FINDING YOURSELF IN NEUTRAL. WELL ... Read more
VOLVO V70 (1999) — VISIBILITY Aug 13, 2008
Incident date: Jan 1, 2008
ABOUT A 1999 V70 GLT VOLVO: THE SUN VISOR IS SAGGING DOWN AND IT UNEXPECTEDLY COMES INTO MY LINE OF SIGHT WHILE DRIVING. TO BE CLEAR, IT'S STRAIGHT AND IN OTHERWISE GOOD CONDITION, BUT IT JUST DOESN'T LOCK UP FLAT TO THE CEILING THE WAY IT SHOULD. CURRENTLY WHILE DEBATING THE RELATIVELY HIGH REPLACEMENT COST - $200 JUST FOR THE PART BECAUSE IT HAS A MIRROR AND LIGHT, I'VE GOT IT STRAPPED UP WIT... Read more
VOLVO 855 (1996) — SERVICE BRAKES, ELECTRIC Aug 12, 2008
Incident date: Jul 1, 2008
THE ABS SENSOR HAS COME ON AND IT IS DUE TO THE FAILURE OF THE ABS CONTROL UNIT. THIS IS A VARY COMMON AND SERIOUS FAILURE FOR THE VOLVO 850 AND IS A WELL KNOW TO VOLVO. THEY OFFER REPAIR BUT IT IS AROUND $900. *TR
VOLVO S40 (2005) — ENGINE AND ENGINE COOLING Aug 11, 2008
Incident date: Aug 10, 2008
TL*THE CONTACT OWNS A 2005 VOLVO S40. WHILE DRIVING LOW SPEEDS, THE ENGINE MAKES A HOWLING NOISE. THE NOISE STOPS WHILE DRIVING HIGHER SPEEDS. THE DEALER STATED THAT THERE WAS AN OIL TRAP (PCV SYSTEM) IN THE INTAKE MANIFOLD THAT WAS CLOGGED AND COULD CAUSE THE CRANK CASE TO FAIL. THE FAILURE MILEAGE WAS UNKNOWN.
VOLVO S60 (2001) — FUEL SYSTEM, GASOLINE Aug 7, 2008
Incident date: Jul 1, 2008
RECENTLY NOTICED CAR WAS DIFFICULT TO START AND CAR SMELLS LIKE GAS. THESE EVENTS SEEMED TO HAVE STARTED AT APPROXIMATELY THE SAME TIME AND THERE HAS BEEN NO PHYSICAL EVENT (CRASH, IMPACT) THAT INITIATED THE COMPLAINT. IT APPEARS TO HAVE STARTED IN MID SUMMER WHERE IT IS OPERATED IN SOUTH FLORIDA, AND I GET IN THE CAR AT 4PM TO 107 DEGREES ON THE TEMP READING. I HAVE DONE NOTHING, BUT HAVE CONCE... Read more
VOLVO XC90 (2008) — ENGINE AND ENGINE COOLING Aug 6, 2008
Incident date: Jul 14, 2008
TL*THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING BETWEEN 10 - 30 MPH, THE STEERING WHEEL VIBRATES. THE DEALER STATED THAT THE FAILURE WAS DUE TO A FAULTY MOTOR MOUNT BUSHING. THE DEALER HAS NOT MADE A DECISION CONCERNING PAYMENT FOR THE REPAIR. NHTSA CAMPAIGN ID NUMBER 08V206000 (ENGINE AND ENGINE COOLING:ENGINE) WAS REFERENCED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 2,300 AND ... Read more
VOLVO V70 (2001) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Aug 6, 2008
Incident date: Aug 1, 2008
THE TRANSMISSION AND RADIATOR ON MY 2001 VOLVO V70 FAILED AND HAD TO BE REPLACED. I DID QUITE A BIT OF RESEARCH ON 2001 VOLVO V70 AND FOUND THAT MANY OF THIS PARTICULAR MAKE AND MODEL HAVE TRANSMISSION FAILURE. IN MY PARTICULAR CASE, THE TRANSMISSION GAVE ME "PROBLEMS" SEVERAL MONTHS PRIOR TO NEEDING TO BE REPLACED. I BROUGHT THE VEHICLE TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS TO HAVE IT ... Read more
VOLVO V70 (2001) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 6, 2008
Incident date: Aug 1, 2008
THE TRANSMISSION AND RADIATOR ON MY 2001 VOLVO V70 FAILED AND HAD TO BE REPLACED. I DID QUITE A BIT OF RESEARCH ON 2001 VOLVO V70 AND FOUND THAT MANY OF THIS PARTICULAR MAKE AND MODEL HAVE TRANSMISSION FAILURE. IN MY PARTICULAR CASE, THE TRANSMISSION GAVE ME "PROBLEMS" SEVERAL MONTHS PRIOR TO NEEDING TO BE REPLACED. I BROUGHT THE VEHICLE TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS TO HAVE IT ... Read more
VOLVO S60 (2002) — FUEL SYSTEM, GASOLINE Aug 5, 2008
Incident date: Mar 20, 2008
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT NOTICED A VERY STRONG FUEL ODOR COMING FROM THE FUEL PUMP. FROM THE EXTERIOR OF THE VEHICLE, THE ODOR WAS VERY OVERPOWERING, BUT WAS ALSO NOTICEABLE FROM INSIDE THE PASSENGER COMPARTMENT. THERE WERE ALSO FUEL STAINS ON THE FUEL TANK THAT WERE NOTICEABLE. THE DEALER REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE REPAIR WOULD COST $850.50 PLUS... Read more
VOLVO S40 (2001) — STRUCTURE Aug 4, 2008
Incident date: Apr 18, 2008
SOMETHING, POSSIBLY A RAIL, FLEW OFF OF MY VOLVO S40 (2001) ON THE HIGHWAY. SUBSEQUENTLY, THE SUNROOF WAS UNABLE TO CLOSE BECAUSE OF GETTING HUNG UP ON THE SUNSHADE. WHEN I BROUGHT IT INTO THE SHOP, I LEARNED THAT THE RAILS WHICH HAD HELD THE SUNROOF IN PLACE HAD BECOME DETACHED FROM THE GLASS BECAUSE THE GLUE APPLIED IN THE FACTORY TO ATTACH THE METAL RAILS TO THE GLASS WAS NO LONGER EVEN VISIB... Read more
VOLVO XC70 (2008) — FUEL SYSTEM, GASOLINE Aug 4, 2008
Incident date: Aug 1, 2008
TRAVELING ON A BUSY EXPWAY DURING RUSH HOUR IN LEFT LANE WHEN CAR STARTED BUCKING. I WAS ABLE TO SWITCH 2 LANES AND ALMOST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED AND WOULDN'T START AGAIN. CAR INFORMATION SYSTEM REPORTED THAT THE BATTERY POWER WAS CRITICALLY LOW. I PUT MY HAZARD LIGHTS ON AND CALLED THE POLICE. I COULD NOT GET OUT OF MY CAR BECAUSE THE TRAFFIC WAS GOING BY TOO QUICKLY (I ... Read more
VOLVO S80 (2002) — FUEL SYSTEM, GASOLINE Aug 4, 2008
Incident date: Jun 27, 2008
2002 VOLVO S80 ETM FAILURE SEVERAL TIMES OVER THE LAST 30 DAYS. *TR
VOLVO S80 (2002) — VEHICLE SPEED CONTROL Aug 4, 2008
Incident date: Jun 27, 2008
2002 VOLVO S80 ETM FAILURE SEVERAL TIMES OVER THE LAST 30 DAYS. *TR
VOLVO S40 (2005) — SEATS Aug 4, 2008
Incident date: Jul 5, 2005
DRIVER'S SIDE SEAT WILL SQUEAK WHEN MAKING LEFT OR RIGHT TURNS AS BODY WEIGHT SHIFTS. VOLVO HAS PUT 2 "BANDAGES" AROUND THE METAL PARTS THAT MAKE THIS NOISE. THEY KNOW ITS A PROBLEM AND ITS A DESIGN FLAW, AS THEY SHOULD HAVE USED BRONZE BUSHING OR SOMETHING SIMILAR TO AVOID THE 2 METALS CONTACTING EACH OTHER. IS THIS A SAFETY CONCERN? MAYBE, WHAT HAPPENS WHEN METALS CONSTANTLY RUBS OVER TIME? ... Read more
VOLVO XC90 (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 3, 2008
Incident date: Aug 1, 2008
MY 2004 VOLVO XC90 T6 HAS HAD SEVERAL RIDICULOUS ISSUES THAT I HAVE NEVER EXPERIENCED IN ANY OF THE GERMAN VEHICLES I HAVE OWNED OVER THE PAST 20 YEARS. I HAVE BEEN FEARFUL OF THIS CAR OF LATE MAINLY BECAUSE I READ SEVERAL COMPLAINTS ABOUT THE RELIABILITY OF THE TRANSMISSION ON THIS VEHICLE. WELL MY FEARS BECAME REALITY ON FRIDAY NIGHT WHILE MY WIFE AND 22 MONTH SON WERE COMING HOME FROM THE MARK... Read more
VOLVO XC90 (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Aug 2, 2008
Incident date: Nov 3, 2007
TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR
VOLVO XC90 (2004) — ENGINE AND ENGINE COOLING:ENGINE Aug 2, 2008
Incident date: Nov 3, 2007
TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR
VOLVO XC90 (2004) — WHEELS Aug 2, 2008
Incident date: Nov 3, 2007
TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR
VOLVO S60 (2002) — FUEL SYSTEM, GASOLINE Aug 2, 2008
Incident date: Jul 30, 2008
I HAVE A 2002 S60 VOLVO. IT IS HARD TO START WHEN COLD AND THERE IS A SLIGHT GAS ODOR. NHTSA CAMPAIGN # IS 07V15200 AND VOLVO CAMPAIGN IS R176. I UNDERSTAND IT IS A FAULTY FUEL PUMP AND VOLVO REFUSES TO REPLACE IT BECAUSE I DO NOT LIVE IN NEVADA OR ARIZONA. I LIVE IN FLORIDA ABD IT IS HOT HERE ALSO. *TR
VOLVO XC90 (2004) — POWER TRAIN Aug 1, 2008
Incident date: Jul 8, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT HE EXPERIENCED TONS OF FAILURES WITH THE VEHICLE. THE RACK AND PINION WAS REPLACED AT 52,000 MILES. THE STRUTS FAILED ON THE REAR OF THE VEHICLE AND THE DEALER HAD TO REPAIR THE U JOINT. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT SHIFT GEARS AND THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. LATER, THE CONTACT DISCOVERED H... Read more
VOLVO V40 (2000) — ENGINE AND ENGINE COOLING Jul 31, 2008
Incident date: Jul 19, 2008
ON JULY 19,2008, OUR 2000 VOLVO V40 LOST POWER WHILE DRIVING 65 MPH ON US 29 IN VIRGINIA. THE CAR WAS STILL RUNNING, BUT IT DID NOT RESPOND TO THE ACCELERATOR. WE WERE ABLE TO SAFELY PULL OFF THE ROAD, AND HAVE CAR TOWED TO OUR MECHANIC. WE WERE TOLD THE PROBLEM WAS A SENSOR FAILURE. ACCORDING TO OUR SERVICE RECORDS, THE BOOST PRESSURE SENSOR AND CAMSHAFT RESET VALVE WAS REPLACED. THREE DAYS LATER... Read more
VOLVO S60 (2001) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Jul 29, 2008
Incident date: Jul 14, 2008
IN OCTOBER 2007, I INQUIRED OF FIELDS VOLVO OF WAUKESHA WISCONSIN, ABOUT A MALFUNCTIONING TEMPERATURE GAGE. THE GAGE WOULD OFTEN DISPLAY A FAULTY READING, SHOWING THAT THE CAR WAS OVERHEATING WHEN IN FACT IT WAS NOT. WHEN I BOUGHT MY CAR IN FOR AN INSPECTION OF THE MATTER, JASON FISCHER SERVICE ADVISOR, INFORMED ME THAT I NEEDED AN ELECTRONICS BO ( SEE ATTACHED RECEIPT). HE ASSURED ME THA... Read more
VOLVO S60 (2001) — ELECTRICAL SYSTEM Jul 29, 2008
Incident date: Jul 14, 2008
IN OCTOBER 2007, I INQUIRED OF FIELDS VOLVO OF WAUKESHA WISCONSIN, ABOUT A MALFUNCTIONING TEMPERATURE GAGE. THE GAGE WOULD OFTEN DISPLAY A FAULTY READING, SHOWING THAT THE CAR WAS OVERHEATING WHEN IN FACT IT WAS NOT. WHEN I BOUGHT MY CAR IN FOR AN INSPECTION OF THE MATTER, JASON FISCHER SERVICE ADVISOR, INFORMED ME THAT I NEEDED AN ELECTRONICS BO ( SEE ATTACHED RECEIPT). HE ASSURED ME THA... Read more
VOLVO V70 (2004) — FUEL SYSTEM, GASOLINE Jul 29, 2008
Incident date: Jul 29, 2008
MY REGULARLY SERVICED VOLVO WAGON'S "SERVICE ENGINE" LIGHT CAME ON. LIKE A GOOD CUSTOMER, TOOK IT TO THE DEALERSHIP. THEY DETERMINED IT TO BE A DEFECT IN THE LEAK DETECTION PROBLEM. SOAKED ME FOR OVER $500 FOR THE REPAIR, WHICH THEY STARTED WITHOUT MY PERMISSION. THE CAR ONLY HAS 50,770 MILES ON IT AND IS A 2004, PURCHASE IN JAN. '04. I AM BEGINNING TO THINK IT IS A CASE OF PRE-PLANNED FAILUR... Read more
VOLVO S60 (2004) — AIR BAGS Jul 28, 2008
Incident date: Mar 21, 2007
2004 VOLVO S60 2.5 TURBO: NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, THE CAR FEELS AS IF IT HAS HIT A LARGE OBJECT, TEMPORARILY LURCHES AND APPEARS TO MOMENTARILY STALL CREATING A TEMPORARY LOSS OF VEHICLE CONTROL. THIS IS FOLLOWED BY AN IMMEDIATE LOSS OF ALL INSTRUMENT GAUGES, AIR CONDITIONER, WINDOW CONTROLS AND DOOR LOCKS. THE FAN DID CONTINUE TO WORK. THE ABS WARNING LIGHT ALSO INDI... Read more
VOLVO S60 (2004) — SERVICE BRAKES, ELECTRIC Jul 28, 2008
Incident date: Mar 21, 2007
2004 VOLVO S60 2.5 TURBO: NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, THE CAR FEELS AS IF IT HAS HIT A LARGE OBJECT, TEMPORARILY LURCHES AND APPEARS TO MOMENTARILY STALL CREATING A TEMPORARY LOSS OF VEHICLE CONTROL. THIS IS FOLLOWED BY AN IMMEDIATE LOSS OF ALL INSTRUMENT GAUGES, AIR CONDITIONER, WINDOW CONTROLS AND DOOR LOCKS. THE FAN DID CONTINUE TO WORK. THE ABS WARNING LIGHT ALSO INDI... Read more
VOLVO S60 (2004) — ENGINE AND ENGINE COOLING Jul 28, 2008
Incident date: Mar 21, 2007
2004 VOLVO S60 2.5 TURBO: NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, THE CAR FEELS AS IF IT HAS HIT A LARGE OBJECT, TEMPORARILY LURCHES AND APPEARS TO MOMENTARILY STALL CREATING A TEMPORARY LOSS OF VEHICLE CONTROL. THIS IS FOLLOWED BY AN IMMEDIATE LOSS OF ALL INSTRUMENT GAUGES, AIR CONDITIONER, WINDOW CONTROLS AND DOOR LOCKS. THE FAN DID CONTINUE TO WORK. THE ABS WARNING LIGHT ALSO INDI... Read more
VOLVO S60 (2004) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Jul 28, 2008
Incident date: Mar 21, 2007
2004 VOLVO S60 2.5 TURBO: NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, THE CAR FEELS AS IF IT HAS HIT A LARGE OBJECT, TEMPORARILY LURCHES AND APPEARS TO MOMENTARILY STALL CREATING A TEMPORARY LOSS OF VEHICLE CONTROL. THIS IS FOLLOWED BY AN IMMEDIATE LOSS OF ALL INSTRUMENT GAUGES, AIR CONDITIONER, WINDOW CONTROLS AND DOOR LOCKS. THE FAN DID CONTINUE TO WORK. THE ABS WARNING LIGHT ALSO INDI... Read more
VOLVO S70 (1999) — FUEL SYSTEM, GASOLINE Jul 27, 2008
Incident date: Jul 26, 2008
I WAS DRIVING NORMALLY ON A PARKWAY IN WASH DC. SUDDENLY THE ENGINE LOST POWER AND WOULD NOT GO MORE THAN 10 MPH. I "LIMPED" TO A GAS STATION AND TURNED OFF THE ENGINE, INSPECTED FOR LOOSE WIRES, OR OTHER OBSERVABLE DEFECTS. WHEN I STARTED THE CAR AGAIN THE ETS LIGHT WAS ON AND STAYED ON. NOW THE CAR RUNS ERRATICALLY LURCHING FORWARD OR SPUTTERING OR JUST PLAIN LOSING POWER AT RANDOM. *TR
VOLVO S70 (1999) — VEHICLE SPEED CONTROL Jul 27, 2008
Incident date: Jul 26, 2008
I WAS DRIVING NORMALLY ON A PARKWAY IN WASH DC. SUDDENLY THE ENGINE LOST POWER AND WOULD NOT GO MORE THAN 10 MPH. I "LIMPED" TO A GAS STATION AND TURNED OFF THE ENGINE, INSPECTED FOR LOOSE WIRES, OR OTHER OBSERVABLE DEFECTS. WHEN I STARTED THE CAR AGAIN THE ETS LIGHT WAS ON AND STAYED ON. NOW THE CAR RUNS ERRATICALLY LURCHING FORWARD OR SPUTTERING OR JUST PLAIN LOSING POWER AT RANDOM. *TR
VOLVO S80 (2000) — FUEL SYSTEM, GASOLINE Jul 25, 2008
Incident date: Jun 20, 2008
AT THE END OF JUNE OF 2008 I NOTICED THAT MY 2000 VOLVO S-80 SMELLED OF GAS. SUBSEQUENTLY, ON 06/20/2008 ABBY CAR CARE (559-438-7181) MECHANIC KEVIN DETERMINED, PER MY RECEIPT, THAT 'DIAGNOSE FUEL LEAK-FUEL LEAKING FROM THE TOP TANK FOUND DEFECTIVE AT FLANGE FOR EVAP SYSTEM LEAKING WERE IT ATTACHES TO TOP OF THE FUEL TANK NOT REPAIRABLE.' I WAS ALSO ADVISED BY KEVIN THAT THE LEAK WAS NOT CAUSED BY... Read more
VOLVO S80 (2000) — ENGINE AND ENGINE COOLING Jul 22, 2008
Incident date: Jul 11, 2008
PAPERWORK WAS COMPLETED, I WAS ON MY WAY OUT, THE SALESMAN SAID, "MAKE SURE YOU PUT SOME OIL IN THE ENGINE, IT HAS NO OIL, WE DIDN'T HAVE A CHANCE TO INSPECT THE CAR." HE WENT ON TO SAY, "BRING IT IN SOMETIME NEXT WEEK AND WE'LL INSPECT IT."CAR WAS BROUGHT IN FOLLOWING WEEK, THEY HAD NO TIME TO INSPECT IT. IT WENT ON FOR THREE WEEKS. THE ENGINE TEMPERATURE WOULD RISE VERY QUICKLY, I PULLED OVER AN... Read more
VOLVO S80 (2000) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Jul 22, 2008
Incident date: Jul 11, 2008
PAPERWORK WAS COMPLETED, I WAS ON MY WAY OUT, THE SALESMAN SAID, "MAKE SURE YOU PUT SOME OIL IN THE ENGINE, IT HAS NO OIL, WE DIDN'T HAVE A CHANCE TO INSPECT THE CAR." HE WENT ON TO SAY, "BRING IT IN SOMETIME NEXT WEEK AND WE'LL INSPECT IT."CAR WAS BROUGHT IN FOLLOWING WEEK, THEY HAD NO TIME TO INSPECT IT. IT WENT ON FOR THREE WEEKS. THE ENGINE TEMPERATURE WOULD RISE VERY QUICKLY, I PULLED OVER AN... Read more
VOLVO 660 (2005) — UNKNOWN OR OTHER Jul 22, 2008
Incident date: Jul 22, 2008
M RELOCATION, INC WAS MOVING AN INDIVIDUAL WITH AN 18 WHEELER ONTO THE APARTMENT COMMUNITY THAT I MANAGE. WHILE DRIVING ON MY PROPERTY, THE DRIVER DESTROYED A SECTION OF LANDSCAPING AND THE SPRINKLER SYSTEM. THE DRIVER REFUSED TO GIVE INSURANCE INFORMATION. *TR
Crash
VOLVO 660 (2005) — EQUIPMENT Jul 22, 2008
Incident date: Jul 22, 2008
M RELOCATION, INC WAS MOVING AN INDIVIDUAL WITH AN 18 WHEELER ONTO THE APARTMENT COMMUNITY THAT I MANAGE. WHILE DRIVING ON MY PROPERTY, THE DRIVER DESTROYED A SECTION OF LANDSCAPING AND THE SPRINKLER SYSTEM. THE DRIVER REFUSED TO GIVE INSURANCE INFORMATION. *TR
Crash
VOLVO S70 (2000) — VEHICLE SPEED CONTROL Jul 22, 2008
Incident date: Jul 18, 2008
**APPROX. INCIDENT DATE IS ACTUALLY ONGOING FOR PAST FOUR YEARS.*** I HAVE A 2000 VOLVO S70 WHICH I PURCHASED NEW IN MAY 2000 FROM VOLVO ATHENS, GA. DEALER. I CURRENTLY HAVE 190,000+ MILES. OVER THE PAST EIGHT YEARS I HAVE OWNED THE VEHICLE I HAVE HAD CONSISTENT PROBLEMS WITH THE ETM SITUATION. AT FIRST, BEING NEW TO VOLVO CARS AND REPAIR SITUATIONS, VOLVO DENIED THE ETM PROBLEM AND STUCK IT O... Read more
VOLVO S60 (2004) — EQUIPMENT Jul 21, 2008
Incident date: Aug 1, 2007
LATE LAST SUMMER, UPON STARTING UP MY CAR, I NOTICED A HISSING NOISE COMING FROM THE CENTER PANEL ON THE DASHBOARD. DIDN'T REALLY THINK ANYTHING OF IT UNTIL I TRIED TO TURN ON THE AIR CONDITIONER AND THE CAR MADE THE SAME HISSING NOISE. NOISE LASTS ONLY 5-10 SECONDS UPON STARTUP OF THE CAR OR THE AC, BUT NOW THE AC ONLY BLOWS HOT AIR. TOOK CAR TO VOLVO DEALERSHIP HERE IN SOUTHERN CALIFORNIA WHE... Read more
VOLVO S60 (2004) — TIRES Jul 21, 2008
Incident date: Aug 1, 2007
LATE LAST SUMMER, UPON STARTING UP MY CAR, I NOTICED A HISSING NOISE COMING FROM THE CENTER PANEL ON THE DASHBOARD. DIDN'T REALLY THINK ANYTHING OF IT UNTIL I TRIED TO TURN ON THE AIR CONDITIONER AND THE CAR MADE THE SAME HISSING NOISE. NOISE LASTS ONLY 5-10 SECONDS UPON STARTUP OF THE CAR OR THE AC, BUT NOW THE AC ONLY BLOWS HOT AIR. TOOK CAR TO VOLVO DEALERSHIP HERE IN SOUTHERN CALIFORNIA WHE... Read more
VOLVO XC90 (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Jul 21, 2008
Incident date: Jul 1, 2008
VEHICLE UNABLE TO SHIFT PROPERLY, COMPUTER READING "TRANSMISSION URGENT SERVICE" LOCKS IN THIRD GEAR IN "LIMP MODE". VEHICLE CAUSED VERY NEAR FATAL ACCIDENT WHEN STOPPED ON A HILL AND AFTER INITIALLY MOVING OUT INTO TRAFFIC, SEIZED TO OPERATE. TOWED TO DEALER, DEALER FIRST FLUSHED OUT TRANSMISSION AT $240.00, THEN WITHOUT ROAD TESTING, SUGGESTED WE TRY AGAIN. VEHICLE FAILED ONCE AGAIN WHILE IN... Read more
VOLVO XC90 (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Jul 21, 2008
Incident date: Jul 18, 2008
THE GEARS STARTED SLIPPING . I BROUGHT INTO VOLVO DEALERSHIP AND THEY SAY I NEED A NEW TRANSMISSION. AFTER READING UP ON INTERNET THIS IS A PROBLEM ALOT OF PEOPLE ARE HAVING. TRANSMISSIONS SHOULD NOT FAIL AT 60, 000 MILES. *TR
VOLVO V70 (1999) — VEHICLE SPEED CONTROL Jul 21, 2008
Incident date: Jul 14, 2008
BACK IN JUNE OF 2008 - ON START UP MY 99 VOLVO V70 - WOULD ROUGH IDLE, REV TO 4000 AND WOULD NOT EXCEED 20 MPH. THE IDLE SOUNDED LIKE SNEAKERS IN A DRYER. I TOOK THE CAR TO MY GARAGE AND WAS QUOTED $2000.00 TO REPLACE THE ETM - I WAS TOLD BY MY GARAGE THAT THE ETM MAY STILL BE UNDER WARRANTY. AFTER SPEAKING WITH VOLVO USA - I WAS ADVISED THAT THIS PART WAS UNDER WARRANTY AND I SHOULD BRING TO T... Read more
VOLVO V70 (1999) — ENGINE AND ENGINE COOLING Jul 21, 2008
Incident date: Jul 14, 2008
BACK IN JUNE OF 2008 - ON START UP MY 99 VOLVO V70 - WOULD ROUGH IDLE, REV TO 4000 AND WOULD NOT EXCEED 20 MPH. THE IDLE SOUNDED LIKE SNEAKERS IN A DRYER. I TOOK THE CAR TO MY GARAGE AND WAS QUOTED $2000.00 TO REPLACE THE ETM - I WAS TOLD BY MY GARAGE THAT THE ETM MAY STILL BE UNDER WARRANTY. AFTER SPEAKING WITH VOLVO USA - I WAS ADVISED THAT THIS PART WAS UNDER WARRANTY AND I SHOULD BRING TO T... Read more
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