Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 1, 2008
TRANSMISSION FAILURE AFTER 76,000 MILES. ALSO HIGH PITCH SQUEAL COMES FROM REAR WHEELS IN SLUSHY SNOW. MUST SLOW OR STOP TO HALT SQUEALING AND GRINDING SOUND. *TR
Incident date: Sep 4, 2008
RIGHT WHEEL AXEL BEARING FAILED. VEHICLE MILES 61,000. *TR
Incident date: Jun 3, 2008
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MA... Read more
Incident date: Jun 3, 2008
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MA... Read more
Incident date: Jun 3, 2008
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MA... Read more
Incident date: Jun 3, 2008
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MA... Read more
Incident date: Jun 3, 2008
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MA... Read more
Incident date: Aug 1, 2008
2003 VOLVO XC90 AWD. 55K MILES REPLACED LR WHEEL HUB ASSEMBLY, 72K MILES REPLACED RF WHEEL HUB ASSEMBLY. *TR
Incident date: Aug 1, 2008
2003 VOLVO XC90 AWD. 55K MILES REPLACED LR WHEEL HUB ASSEMBLY, 72K MILES REPLACED RF WHEEL HUB ASSEMBLY. *TR
Incident date: May 10, 2008
WHEN I SIGNED A PURCHASE ORDER ON 5/10/08, THE ODOMETER DISCLOSURE STATEMENT WAS 6225 MILES. JACKSON VOLVO SERVICE AT HILO DID NOT GIVE ME THE COPY OF ODOMETER DISCLOSURE STATEMENT. IT WAS DELIVERED ON 5/12/2008. THEN THE ODOMETER DISCLOSURE STATEMENT SHOWED 106,225 MILES. THE A/C ALSO BECAME VERY POLLUTED. *TR
1 injured
Incident date: May 10, 2008
WHEN I SIGNED A PURCHASE ORDER ON 5/10/08, THE ODOMETER DISCLOSURE STATEMENT WAS 6225 MILES. JACKSON VOLVO SERVICE AT HILO DID NOT GIVE ME THE COPY OF ODOMETER DISCLOSURE STATEMENT. IT WAS DELIVERED ON 5/12/2008. THEN THE ODOMETER DISCLOSURE STATEMENT SHOWED 106,225 MILES. THE A/C ALSO BECAME VERY POLLUTED. *TR
1 injured
Incident date: Jul 30, 2005
IGNITION COIL FAILURE. *TR
Incident date: Sep 11, 2008
TL*THE CONTACT OWNS A 2001 VOLVO S40. SHORTLY AFTER PURCHASING THE VEHICLE, AND DRIVING AT ANY SPEED, THERE WAS EXCESSIVE VIBRATION INSIDE THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED MOSTLY WHILE IDLING AND HAS PROGRESSIVELY WORSENED OVER TIME. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE AND THE VIBRATION WAS TYPICAL. RECENTLY, THE VEHICLE WAS TAKEN TO A VOLVO SPECIALIST... Read more
Incident date: Sep 4, 2008
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOL... Read more
Incident date: Sep 4, 2008
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOL... Read more
Incident date: Sep 4, 2008
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOL... Read more
Incident date: Sep 4, 2008
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOL... Read more
Incident date: Sep 4, 2008
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOL... Read more
Incident date: Mar 18, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 15 MPH (AT THE LOWEST). THE CONTACT FREQUENTLY NOTICED THE FAILURE AND ALSO OBSERVED THAT THE TACHOMETER WOULD FLUCTUATE UP AND DOWN. SHE TOOK THE VEHICLE TO A MECHANIC, WHO RETRIEVED AN ERROR CODE AND REFERRED HER TO THE DEALER. THE DEALER RETRIEVED THE FAILURE CODE FOR THE THROTTLE POSITIONING SENSOR. THE... Read more
Incident date: Feb 10, 2008
TL*THE CONTACT OWNS A 1989 VOLVO 745. WITHIN A MONTH OF PURCHASING THE VEHICLE, THE BATTERY DRAINED AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A LOCAL WAL-MART AND THE BATTERY WAS REPLACED WITH A LARGER SIZED BATTERY WITH HIGHER WATTAGE. THE FAILURE CONTINUED SEVERAL TIMES AFTER THE REPLACEMENT. THE ALTERNATOR WAS TESTED AT SEVERAL DIFFERENT SERVICE STATIONS, BUT APPEARED TO BE ... Read more
Incident date: Sep 8, 2008
I WAS DRIVING ABOUT 65 MILES AN HOUR IN THE LEFT HAND LANE OF AN INTERSTATE YESTERDAY WHEN MY CAR STALLED AND DIED. THE VOLVO DEALERSHIP STATES IT IS NOT SUBJECT TO RECALL, YET THE INCIDENT IS IDENTICAL TO PROBLEM DESCRIBED IN NHTSA CAMPAIGN NUMBER 07V226000. *TR
Incident date: Aug 28, 2008
CAR WOULD NOT START. MY MECHANIC DETERMINED THAT THE FUEL PUMP HAD FAILED. I HAD TO REPLACE THE FUEL PUMP AT MY OWN EXPENSE - A LENGTHY REPAIR THAT COST MORE THAN $1000. ALTHOUGH VOLVO RECALL 181 DOES NOT APPLY TO MY VEHICLE, I WONDER WHETHER THE FUEL PUMP ISSUE IN VOLVO RECALL 181 SHOULD APPLY TO MORE VEHICLES SUCH AS MY OWN. THIS MAY BE WORTH MORE INVESTIGATION. *TR
Incident date: Aug 23, 2008
MY 1 1/2 YEARS OLD VOLVO S40 DID THIS TWICE, SHORTLY AFTER STARTING IT AND MOVING IT FOR A COUPLE OF MILES. IT DISPLAYED THE MESSAGE "BRAKE FAILURE STOP CAR SAFELY", "ANTI-SKID SYSTEM FAILURE", "REDUCED ENGINE PERFORMANCE". THE CAR COULD NOT GO MORE THAN 15 MPH. AFTER PARKING IT, I COULD NOT RESTART THE ENGINE AND THE MESSAGES KEPT REPEATING IN RANDOM ORDER. THE FIRST TIME THAT I TOOK IT TO THE... Read more
Incident date: Aug 23, 2008
MY 1 1/2 YEARS OLD VOLVO S40 DID THIS TWICE, SHORTLY AFTER STARTING IT AND MOVING IT FOR A COUPLE OF MILES. IT DISPLAYED THE MESSAGE "BRAKE FAILURE STOP CAR SAFELY", "ANTI-SKID SYSTEM FAILURE", "REDUCED ENGINE PERFORMANCE". THE CAR COULD NOT GO MORE THAN 15 MPH. AFTER PARKING IT, I COULD NOT RESTART THE ENGINE AND THE MESSAGES KEPT REPEATING IN RANDOM ORDER. THE FIRST TIME THAT I TOOK IT TO THE... Read more
VOLVO
S80
(2000) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Sep 8, 2008
Incident date: Aug 8, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHEN APPROACHING A COMPLETE STOP, THE VEHICLE LUNGES FORWARD. SECONDLY, THE VEHICLE WOULD STALL WHILE IDLING AND THEN RESTART IMMEDIATELY. THE ENGINE LIGHT WOULD ILLUMINATE SIMULTANEOUSLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE EXHAUST MANIFOLD, TURBO BACK FIELD, AND TORQUE MOUNT NEEDED TO BE REPLACED, AS WELL AS PERFORM A TC-B SERVICE ... Read more
Incident date: Aug 8, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHEN APPROACHING A COMPLETE STOP, THE VEHICLE LUNGES FORWARD. SECONDLY, THE VEHICLE WOULD STALL WHILE IDLING AND THEN RESTART IMMEDIATELY. THE ENGINE LIGHT WOULD ILLUMINATE SIMULTANEOUSLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE EXHAUST MANIFOLD, TURBO BACK FIELD, AND TORQUE MOUNT NEEDED TO BE REPLACED, AS WELL AS PERFORM A TC-B SERVICE ... Read more
Incident date: Jun 15, 2008
1.FRONT AND REAR WHEEL HUB ASSEMBLY FAILURES ON VOLVO XC90. I HAVE MODEL YEAR 2003, BUT I UNDERSTAND THE FAILURE IN ALSO FOR OTHER MODEL YEARS 2. PARTS ARE KNOWN DEFECT TO VOLVO NORTH AMERICA. I HAVE REPLACED MINE THREE (3) TIMES WITHIN 40,000 MILES. 3. VOLVO DEALERSHIP ACKNOWLEDGES THIS IS A SYSTEMIC SUPPLY CHAIN DEFECT, BUT NATIONAL CUSTOMER CARECENTER REFUSES TO MAKE A WRITTEN EXTENDED WARRAN... Read more
Incident date: Sep 3, 2008
ABOUT EVERY 2-3 MONTH WHEN I GO TO START MY VOLVO S60 THE FRONT LEFT LIGHT BLOWS OUT. I HAVE HAD MY CAR FOR A LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE HEADLAMPS 5 TIMES. THE FIRST TIME I CHANGED THE LIGHTS I DID NOT WEAR GLOVES SO IT COULD HAVE POSSIBLE BEEN MY FAULT. EVERYTIME AFTER I HAVE WORN GLOVES TO CHANGE THE LIGHTS AND STILL HAVE THE SAME PROBLEM. *TR
Incident date: Aug 27, 2008
TL*THE CONTACT OWNS A 2000 VOLVO V70. THE VEHICLE WOULD SHUT OFF WHILE DRIVING AT ANY SPEED. THE DEALER REPLACED SOME OF THE COMPONENTS. THE CONTACT MERGED INTO HEAVY TRAFFIC AND THE VEHICLE SHUT OFF AGAIN. THE FAILURE HAS OCCURRED TWICE AND BEEN REPAIRED TWICE; HOWEVER, THE CONTACT IS CONCERNED THAT THE FAILURE WILL RECUR. THE FAILURE MILEAGE WAS 110,000.
Incident date: Aug 25, 2008
AT 78,000 MILES MY 2004 VOLVO XC90 T6 TRANSMISSION JERKS AND THE "URGENT TRANSMISSION LIGHT" SHINES 25 MILES FROM OUR HOUSE. THE SERVICE CENTER SAYS WE NEED NEW TRANSMISSION $5,200 BUT FOR NOW THEY DROP PAN AND FLUSH. NOT SURE HOW LONG IT WILL LAST. PLUS THEY BILL ME FOR UPGRADING "SOFTWARE" $300+. TRANSMISSION FAILURE IS COMMON DUE TO INADEQUATE DESIGN (GM) RELATIVE TO POWER PLANT IN CAR. THI... Read more
Incident date: Aug 28, 2008
CAR DOES NOT ACCELERATE AND SKIPS AS IT SHIFTS GEARS DEALER SAYS TRANSMISSION NEEDS TO BE REPLACED. *TR
Incident date: Aug 26, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING BETWEEN 25-30 MPH, THE CONTACT STRUCK A DEER AND THE VEHICLE FLIPPED OVER. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED BACK AND NECK INJURIES. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 41,000.
Crash
1 injured
Incident date: Jun 5, 2008
2007 VOLVO VNL SEMI-TRUCK WAS LEAKING DIESEL FUEL DUE TO A HOLE IN THE FUEL TANK. *NJ (OHIO TRAFFIC CRASH REPORT # 10-0413-90) *JB UPDATED02/24/10 *BF
Incident date: Aug 18, 2008
I HAD SLIGHT JERKING AND SLIPPING DURING RECENT TWO YEARS. BUT SINCE THIS MONTH (AUG. 2008), MY 2001 S60 T5 BECOMES WORSE WITH FREQUENT JERKING AND SLIPPING DURING TRAFFIC AND ACCELERATING FROM A STOP. DRIVING WITH THOSE SYMPTOMS IS VERY DANGEROUS. VISITED DEALER SHOP FOR SEVERAL TIMES, THE SUGGESTIONS WERE ALWAYS NEW TRANSMISSION REPLACEMENT WHICH COST OVER $4,000. I WAS ALSO TOLD MANY S60 2001 A... Read more
Incident date: Aug 23, 2008
I HAVE A 2004 VOLVO XC90 WITH 65,000 MILES ON THE VEHICLE. WE RECENTLY NOTICED NOISE WHILE DRIVING THE VEHICLE. WE TOOK IT TO THE DEALER AND THEY SAID THAT BOTH REAR WHEEL BEARINGS ARE GOING BAD FOR ONE TO GO BAD IS ONE THING, FOR BOTH HIGHLY UNLIKELY. FORTUNATELY, WE TOOK IT TO THE DEALER FOR REPAIR. IF THE REAR WHEELS WOULD HAVE LOCKUP UP, IT COULD HAVE RESULTED IN AN ACCIDENT. I SPOKE T... Read more
Incident date: Apr 1, 2006
I BOUGHT A COMMERCIAL VOLVO TRUCK VT880 IN FEBRUARY 2006 AND SINCE THAN I'VE BEEN IN SERVICES 27 TIMES FOR A TOTAL OF 17 WEEKS AND FOR THIS MATTER I AM IN A VERY BAD FINANCIAL SITUATION,THE MATTER OF FACT I'M THINKING TO DECLARE BANKRUPTCY AND I WANT TO HOLD VOLVO RESPONSIBLE FOR THE BAD TRUCK THAT THEY DELIVER TO ME AND FOR MY FINANCIAL SITUATION. I CONTACT A LEMON LAW LAWYER IN FEBRUARY THIS YE... Read more
Incident date: Aug 19, 2007
TL*THE CONTACT OWNS A 2005 VOLVO V70R. THE CONTACT STATED THAT HIS VEHICLE WOULD LOSE POWER WHEN ACCELERATING. THE ACCELERATION WOULD "DROP OUT" AND PICK BACK UP FOR A SECOND OR TWO. IT APPEARED AS IF THE BRAKES HAD BEEN APPLIED, BUT NO BRAKE LIGHTS WOULD ILLUMINATE. AS A RESULT, OTHER DRIVERS COULD NOT BE FOREWARNED ABOUT THE DECELERATION, POTENTIALLY CAUSING THE RISK FOR A CRASH. THE FAILUR... Read more
Incident date: Aug 20, 2008
MY VOLVO 2004 XC90 T6 HAS TRANSMISSION PROBLEMS. THE FIRST INDICATION OF FAILURE WAS A LACK OF MOTION WHEN INITIALLY ACCELERATING DESPITE THE TACHOMETER READING 3500 RPM. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM AND DID A FIRMWARE UPDATE TO THE TRANSMISSION CONTROLLER. THE SECOND FAILURE WAS THE SAME AS THE FIRST. THE THIRD TIME THE ENGINE ENGAGED THE GEARS WITH A SERIES OF SHUDDERING JE... Read more
Incident date: Aug 22, 2008
MY DAUGHTER WAS IN A FRONTAL COLLISION WITH ANOTHER CAR (2001 VOLVO S60), THERE WERE NO OTHER PASSENGERS. MOST OF THE DAMAGE WAS TO THE FRONT LEFT OF HER CAR; HOWEVER, ONLY THE PASSENGER SIDE AIRBAG DEPLOYED. HER SPEED BEFORE BREAKING WAS ~50 MPH; THE CAR WAS TOTALED. ALTHOUGH MY DAUGHTER WAS NOT SERIOUSLY INJURED I CONSIDER THIS A SAFETY ISSUE SINCE THE VELOCITY WAS GREAT ENOUGH FOR THE PASSEN... Read more
Crash
1 injured
Incident date: Apr 25, 2008
TL*THE CONTACT OWNS A 1989 VOLVO 740. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO EXCESSIVELY OVERHEAT. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND NOTICED AN OIL LEAK UNDER THE HOOD. WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE PC VALVE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE F... Read more
Incident date: Aug 8, 2002
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHENEVER THE VEHICLE IS AT A STOP, IT WILL SURGE FORWARD UNLESS THE CONTACT APPLIES A GREAT AMOUNT OF PRESSURE ON THE BRAKE PEDAL. ALSO, WHILE DRIVING AT ANY SPEED, THE ENGINE WILL SUDDENLY STALL AND SHUT OFF. THE VEHICLE IS ABLE TO BE RESTARTED IMMEDIATELY AFTER THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL... Read more
Incident date: Aug 8, 2002
ETM (ELECTRIC THROTTLE MODULE INTAKE MANIFOLD) NEEDS TO BE REPLACED! (VOLVO ONLY HAS A VERY LIMITED EXTENDED WARRANTY ISSUED ON 4/2006. THE ETM WAS CLEANED 3 DIFFERENT TIMES SINCE 8/8/02; AND A SOFTWARE UPGRADE WAS COMPLETED ON 10/19/06. MY LAST 2 COMPLAINTS TO MY VOLVO DEALERSHIP MECHANIC HAS RESULTED IN DENIAL ON 10/19/06 AND REFUSAL TO REPAIR UNDER THE EXTENDED WARRANTY ON 8/18/08 DUE TO... Read more
Incident date: Aug 8, 2002
ETM (ELECTRIC THROTTLE MODULE INTAKE MANIFOLD) NEEDS TO BE REPLACED! (VOLVO ONLY HAS A VERY LIMITED EXTENDED WARRANTY ISSUED ON 4/2006. THE ETM WAS CLEANED 3 DIFFERENT TIMES SINCE 8/8/02; AND A SOFTWARE UPGRADE WAS COMPLETED ON 10/19/06. MY LAST 2 COMPLAINTS TO MY VOLVO DEALERSHIP MECHANIC HAS RESULTED IN DENIAL ON 10/19/06 AND REFUSAL TO REPAIR UNDER THE EXTENDED WARRANTY ON 8/18/08 DUE TO... Read more
Incident date: Aug 8, 2002
ETM (ELECTRIC THROTTLE MODULE INTAKE MANIFOLD) NEEDS TO BE REPLACED! (VOLVO ONLY HAS A VERY LIMITED EXTENDED WARRANTY ISSUED ON 4/2006. THE ETM WAS CLEANED 3 DIFFERENT TIMES SINCE 8/8/02; AND A SOFTWARE UPGRADE WAS COMPLETED ON 10/19/06. MY LAST 2 COMPLAINTS TO MY VOLVO DEALERSHIP MECHANIC HAS RESULTED IN DENIAL ON 10/19/06 AND REFUSAL TO REPAIR UNDER THE EXTENDED WARRANTY ON 8/18/08 DUE TO... Read more
Incident date: Feb 1, 2008
TWIN TURBO HAD TO BE REPLACED IN FEBRUARY 2008. NOT CHEAP. BUT EVER SINCE THEN, THERE HAS BEEN A LACK OF POWER AND VERY SLUGGISH ON TAKE OFF AND WHEN TRYING TO PASS ON THE HIGHWAY. HAD THE CONTROL VALVE REPLACED JUST RECENTLY, HELPED SOME, BUT STILL VERY SLUGGISH. THINK THE VOLVO DEALER HERE HAVE MORONS FOR SERVICE TECH'S. *TR
Incident date: Feb 1, 2008
TWIN TURBO HAD TO BE REPLACED IN FEBRUARY 2008. NOT CHEAP. BUT EVER SINCE THEN, THERE HAS BEEN A LACK OF POWER AND VERY SLUGGISH ON TAKE OFF AND WHEN TRYING TO PASS ON THE HIGHWAY. HAD THE CONTROL VALVE REPLACED JUST RECENTLY, HELPED SOME, BUT STILL VERY SLUGGISH. THINK THE VOLVO DEALER HERE HAVE MORONS FOR SERVICE TECH'S. *TR
Incident date: Aug 18, 2008
VOLVO S60 DRIVEN ON FREEWAY AT 65 MPH FOR 30 MINUTES, LARGE BANG, THEN COMPLETE BLOWOUT - ALL THE TREAD SEPARATED FROM THE MICHELIN TIRE IN THE BACK RIGHT SIDE. TIRES HAD BEEN INSPECTED VISUALLY AUG. 17 BY OWNER, MAY 6 BY VOLVO DEALER AND WERE IN GOOD SHAPE. IN MAY, 2008, THE FRONT RIGHT TIRE, SAME MICHELIN BRAND, HAD BEEN DESTROYED BY PERFORATIONS OF THE TIRE EVEN THOUGH NO IMPACT OCCURRED. TH... Read more
Incident date: Aug 13, 2008
STALLS ALL THE TIME MECHANIC CAN'T FIND PROBLEM THIS HAS BEEN GOING ON FOR ABOUT TWO YEARS. IT STALLS AT 60MPH AND IT STALLS WHILE IDLING. IT STALLED 7 TIMES GOING A TOTAL OF 4.5 MILES. HELP *TR
Incident date: Aug 15, 2008
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Incident date: Aug 14, 2008
FAILURE OCCURRED WITH PIRELLI P-ZERO ROSSO 235/40-18 TIRES. FAILURE OCCURRED IN CONSTRUCTION ZONE WITH VEHICLE TRAVELING 5 MI OVER POSTED SPEED LIMIT. ROAD WAS BEING REFINISHED. LEFT FRONT TIRE IMPACTED WITH RAISED MANHOLE. IMPACT CAUSED BULGE IN TIRE SIDEWALL. SIMILAR EVENT ALSO HAPPENED IN APRIL 2006 WHEN DRIVING SAME CAR IN ANOTHER CONSTRUCTION ZONE. DROVE OVER STEEL PLATE IN ROAD AT SLIG... Read more