Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 17, 2008
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING LESS THAN 70 MPH, THE VEHICLE BEGAN SURGING ON ITS OWN. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, AS WELL AS AN ERROR MESSAGE STATING, "TRANSMISSION SERVICE URGENT." THE DEALER STATED THAT THERE WAS EXCESSIVE DAMAGE TO THE TRANSMISSION ALONG WITH SHARDS OF METAL IN THE TRANSMISSION. THE DEALER ALSO STATED THAT A... Read more
Incident date: Jun 15, 2008
TRANSMISSION DISENGAGES AT LOW RPM (AT ABOUT 20MPH) WITH SLIGHT PRESSURE ON THE ACCELERATOR PEDAL - FEELS LIKE THE CAR WANTS TO UPSHIFT TO THE NEXT HIGHER GEAR (POSSIBLY 2ND GEAR), TRANSMISSION THEN DISENGAGES...THE ENGINE RPMS SURGE TO 3,000-4,000 AND THEN THE TRANSMISSION ENGAGES WITH A HUGE CLUNK AND SURGES FORWARD. WHEN COMING TO A STOP WITHOUT ANY GAS PEDAL PRESSURE, TRANSMISSION DOES NOT DIS... Read more
Incident date: Sep 28, 2008
GAS SMELL ON 02 VOLVO S60 LIKE LISTED ON NHTSA CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176. THIS RECALL SHOULD BE EXTENDED TO ALL STATES AS WE ALL HAVE HIGH TEMPERATURES. *TR
Incident date: Oct 11, 2008
IT APPEARS MY STORY HAS BEEN WRITTEN HERE BY MANY OTHERS. I OWN A 2004 XC90 T6. LAST SATURDAY MY HUSBAND RETURNED HOME IN OUR XC90 AND TOLD ME HE HAD CAR TROUBLE. THE CAR WAS SLUGGISH AND THE TRANSMISSION SERVICE URGENT LIGHT HAD COME ON. I TOOK IT TO OUR VOLVO CERTIFIED MECHANIC TWO DAYS LATER WHO SAID HE HAD 3 OTHER XC90'S IN DURING THE MONTH OF OCTOBER FOR THE SAME THING. HIS COURSE OF ACTION ... Read more
Incident date: Oct 13, 2008
TRANSMISSION SLIPS WHEN SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. THIS PRESENTS A SERIOUS HAZARD FOR COLLISIONS FROM THE SIDE AND REAR BECAUSE THE CAR DOES NOT ACCELERATE FROM A STOP OR WHEN CROSSING A STREET. *TR
Incident date: Oct 12, 2008
I WAS DRIVING MY 2000 VOLVO C70 UP A HILL 80 MILES INTO A ROAD TRIP AND THE CAR LOST POWER AND COULD NOT ACCELERATE. THE CHECK ENGINE LIGHT DID NOT COME ON AND I THOUGHT GAS WAS NOT GETTING TO THE ENGINE, I PULLED OFF GOT GAS, THEN PROCEEDED BACK ON THE HIGHWAY, THEN THE SAME THING HAPPENED. I PULLED OFF THE ROAD AND THERE WAS SMOKE COMING OUT THE TAIL PIPE AND UNDER THE HOOD, ALSO THERE WAS OIL... Read more
Incident date: Sep 10, 2008
TL*THE CONTACT OWNS A 2001 VOLVO S40. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FOLLOWING DAY, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT A COOLANT FLUSH WAS NEEDED. THE REPAIRS WERE PERFORMED ON THE VEHICLE. A MONTH LATER, THE CONTACT STARTED THE VEHICLE AND SMOKE APPEARED. SHE N... Read more
Incident date: Oct 12, 2008
MY VEHICLE HAS 61,400 MILES AND THE TRANSMISSION NEEDS TO BE REPLACED. OUT OF THE BLUE IT STARTED SLIPPING OUT OF GEAR CAUSING EXTREMELY HIGH REVVING AND THE A TRANSMISSION FAILURE LIGHT CAME ON. VEHICLE IS WELL TAKEN CARE OF AND THERE WERE NO WARNING SIGNS OF THIS DEFECT. DEALER SAYS A NEW TRANSMISSION IS NEEDED. *TR
Incident date: Oct 7, 2008
1996 VOLVO 850 - ABS LIGHT INTERMITTENT - NOT SURE IF ABS IS WORKING OR NOT - TOLD BY VOLVO REPAIR SPECIALISTS THAT THIS IS A COMMON OCCURRENCE ON THE 96 & 97 MODELS - ALSO TOLD THAT ABS COMPUTER HAS TENDENCY TO BURN OUT RELATIVELY QUICKLY ON THIS MODEL & YEAR - TOLD TO GO AHEAD AND REPLACE IT - AGAIN - HAD IT REPLACED LESS THAN 4 YEARS AGO - *TR
Incident date: Oct 13, 2008
I HAVE A 2000 VOLVO S70 WITH THE ELECTRONIC THROTTLE MODULE PROBLEM. MY CAR EXHIBITS THE CLASSICS SYMPTOMS ALREADY NOTED IN NHTSA'S FINDINGS. I JUST WANT TO ADD MY NAME TO THE LIST OF COMPLAINTS THAT VOLVO IS NOT DOING ENOUGH TO FIX THE PROBLEM. THE VOLVO DEALERSHIP I HAVE BEEN TAKING MY CAR TO (IN FIFE, WA) FOR CHRONIC ETS LIGHT COMING ON, CAR RUNNING ROUGH, STALLING, ETC. WILL NOT REPLACE THE... Read more
Incident date: Oct 13, 2008
THE TURN SIGNAL LEVER BROKE WITHOUT MUCH FORCE BEING PLACED ON IT. THE PLASTIC USED TO CONSTRUCT IT MAY NOT HAVE BEEN OF GOOD QUALITY. THE PART ITSELF IS COSTING ME $100 FOR THE LEVER AND ANOTHER $100 FOR LABOR. THIS SHOULD NOT BE AN ISSUE WITH CARS. I'VE NEVER HAD ANYTHING LIKE THAT HAPPEN TO ME BEFORE. THE TURN SIGNAL LEVER HAS A STEEL REINFORCEMENT BAR GOING UP PART OF IT. WHERE THE BAR STOPS I... Read more
Incident date: Oct 2, 2008
ABS BRAKE MODULE FAILURE BOTH ABS AND TRACTION CONTROL WARNING LIGHTS COME ON INTERMITTENTLY. DEALER STATED IT IS KNOWN PROBLEM WITH ABS BRAKING MODULE. *TR
Incident date: Oct 2, 2008
ABS BRAKE MODULE FAILURE BOTH ABS AND TRACTION CONTROL WARNING LIGHTS COME ON INTERMITTENTLY. DEALER STATED IT IS KNOWN PROBLEM WITH ABS BRAKING MODULE. *TR
Incident date: Sep 28, 2008
A RAIN STORM CAUSED FLOODING INTO MY 2004 VOLVO XC90 DESTROYING THE INTERIOR. THE WATER DAMAGE CAME INTO THE CAR FROM THE SUN ROOF I WAS TOLD BY A VOLVO SERVICE ADVISOR THAT THE DRAIN IN THE SUN ROOF WAS CLOGGED WHICH CAUSED THE INTERIOR FLOOD. THE PROBLEM IS THAT DURING ROUTINE VOLVO MAINTENANCE THIS SO CALLED DRAINED WAS NOT CLEANED. I WAS NEVER TOLD THAT THERE WAS A DRAIN IN THE SUN ROOF . TH... Read more
Incident date: Oct 8, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE THE VEHICLE WAS BEING EXAMINED, THE CONTACT WAS INFORMED THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. PRIOR TO THIS INFORMATION, HE NOTICED THAT THE TIRES ON THE VEHICLE WERE WEARING FASTER THAN EXPECTED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Incident date: Oct 1, 2008
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURES WERE RELATED TO RECALL#07V152... Read more
Incident date: Oct 1, 2008
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURES WERE RELATED TO RECALL#07V152... Read more
Incident date: Sep 30, 2008
TL*THE CONTACT OWNS A 2008 VOLVO C70. THE CONTACT DISCOVERED THAT HE HAD A FLAT TIRE AND WOULD FREQUENTLY INFLATE IT WITH AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT BOTH FRONT RIMS WERE CRACKED. THEY REFUSED TO MAKE THE REPAIRS UNDER WARRANTY AND STATED THAT THE FAILURE WOULD BE CONSIDERED "WEAR AND TEAR." THE RIMS WERE REPLACED AT THE ESTIMATED COST OF $1,000. THE FAILURE ... Read more
Incident date: Oct 5, 2008
I HAVE HAD MY 2005 T6 XC90 FOR 5 MONTHS AND UNTIL TODAY HAVE ONLY DEALT WITH SMALL ISSUES. TODAY I WAS ON THE FREEWAY AND LOST TRANSMISSION POWER AT 65 MPH AND THE EVENT COULD HAVE BEEN CATASTROPHIC, HOWEVER I WAS LUCKY ENOUGH TO REGAIN TRANSMISSION CONTROL AND COULD GET TO AN EXIT AND PARK MY VEHICLE IN A SAFE PLACE TO AWAIT A TOW. I HAD NO IDEA THAT THE T6 WAS KNOWN FOR THIS TYPE OF FAILU... Read more
Incident date: Jan 1, 1901
2006 VOLVO V70. LETTER FROM THE LAW OFFICE ENCLOSING A LETTER TO VOLVO REGARDING THEIR EXTENDED WARRANTY NOTICE RE THE ENGINE MANAGEMENT SYSTEM SOFTWARE. *NJ
Incident date: Jan 1, 1901
2006 VOLVO V70. LETTER FROM THE LAW OFFICE ENCLOSING A LETTER TO VOLVO REGARDING THEIR EXTENDED WARRANTY NOTICE RE THE ENGINE MANAGEMENT SYSTEM SOFTWARE. *NJ
Incident date: Oct 2, 2008
WHILE STOPPING AT A TRAFFIC LIGHT, I NOTICED ALL THE WARNING LIGHTS ON THE LOWER RIGHT SIDE OF THE INSTRUMENT PANEL CAME ON AND IMMEDIATELY WENT OFF, NO OTHER INDICATIONS. WHILE WAITING AT THE LIGHT, EVERYTHING APPEARED NORMAL. WHEN THE LIGHT CHANGED TO GREEN, I PUSHED ON THE GAS PEDAL TO PULL AWAY AND NOTHING HAPPENED. THE CAR WOULD NOT ACCELERATE AT ALL. NO LIGHTS WERE ON. I PUSHED TO GAS P... Read more
Incident date: Oct 2, 2008
WHILE STOPPING AT A TRAFFIC LIGHT, I NOTICED ALL THE WARNING LIGHTS ON THE LOWER RIGHT SIDE OF THE INSTRUMENT PANEL CAME ON AND IMMEDIATELY WENT OFF, NO OTHER INDICATIONS. WHILE WAITING AT THE LIGHT, EVERYTHING APPEARED NORMAL. WHEN THE LIGHT CHANGED TO GREEN, I PUSHED ON THE GAS PEDAL TO PULL AWAY AND NOTHING HAPPENED. THE CAR WOULD NOT ACCELERATE AT ALL. NO LIGHTS WERE ON. I PUSHED TO GAS P... Read more
Incident date: Sep 20, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING LESS THAN 60 MPH, THE CONTACT HEARD A LOUD DRILLING NOISE WHENEVER SHE RELEASED THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED AT THE COST OF $3,400. THE RADIATOR ALSO NEEDED TO BE REPLACED AT THE COST OF $2,100. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 74,000.
Incident date: Oct 3, 2008
TL*THE CONTACT OWNS A 2006 VOLVO S40. WHILE IDLING AT A TRAFFIC LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. SECONDLY, THE DOORS AUTOMATICALLY LOCKED THE CONTACT INSIDE THE PASSENGER COMPARTMENT, THE WINDSHIELD WIPERS BEGAN MOVING, AND ALL THE LIGHTING WAS INOPERATIVE. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPEC... Read more
Incident date: Aug 3, 2008
TL*THE CONTACT'S SPOUSE OWNS A 2004 VOLVO S60. ON APPROXIMATELY TWENTY OCCASIONS, THE VEHICLE WOULD COMPLETELY SHUT OFF AND NEED TO BE RESTARTED INTERMITTENTLY. THE FAILURE OCCURRED WHILE BRAKING OR TURNING THE VEHICLE. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT GET AN ERROR CODE FROM THE DIAGNOSTIC MACHINE. RECALL NUMBER 07V226000 IS REGARDING THE SAME ISSUE; HOWEVER, THE VIN I... Read more
Incident date: Aug 3, 2008
TL*THE CONTACT'S SPOUSE OWNS A 2004 VOLVO S60. ON APPROXIMATELY TWENTY OCCASIONS, THE VEHICLE WOULD COMPLETELY SHUT OFF AND NEED TO BE RESTARTED INTERMITTENTLY. THE FAILURE OCCURRED WHILE BRAKING OR TURNING THE VEHICLE. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT GET AN ERROR CODE FROM THE DIAGNOSTIC MACHINE. RECALL NUMBER 07V226000 IS REGARDING THE SAME ISSUE; HOWEVER, THE VIN I... Read more
Incident date: Sep 16, 2008
I AM HAVING AN ISSUE WITH MY BRAKE WARNING LIGHT/ENGINE LIGHT. I HAVE NOT HAD THE CAR A MONTH. THE WARNING MESSAGE SAYS BRAKE FAILURE STOP IMMEDIATELY. I TOOK BACK TO DEALERSHIP AND THEY SAID THAT I HAD NO FLUID. BUT IT IS STILL HAPPENING. I NOTICED THE RECALL ON THE 2000 VOLVO S-80. NOT SURE IF IS THE SAME THING, BUT IF IT IS SHOULD THE VOLVO DEALERSHIP FIX FOR FREE. THE RECALL WAS SENT OUT ... Read more
Incident date: Sep 16, 2008
I AM HAVING AN ISSUE WITH MY BRAKE WARNING LIGHT/ENGINE LIGHT. I HAVE NOT HAD THE CAR A MONTH. THE WARNING MESSAGE SAYS BRAKE FAILURE STOP IMMEDIATELY. I TOOK BACK TO DEALERSHIP AND THEY SAID THAT I HAD NO FLUID. BUT IT IS STILL HAPPENING. I NOTICED THE RECALL ON THE 2000 VOLVO S-80. NOT SURE IF IS THE SAME THING, BUT IF IT IS SHOULD THE VOLVO DEALERSHIP FIX FOR FREE. THE RECALL WAS SENT OUT ... Read more
Incident date: Sep 20, 2008
DRIVING ALONG THE HIGHWAY AT BOUT 70 MPH, THE CAR SUDDENLY HESITATES AND LOSES POWER (THE RPM READER, AND SPEEDOMETER FALL TO 0). THE CAR THEN REGAINS POWER AND THEN IT JERKS AND HESITATES, ONCE AGAIN LOSING POWER. THIS TIME THE POWER STAYS OUT. HAVEN'T HAD THE PROBLEM FIXED YET THE INITIAL ACCELERATION OF THE CAR IS EXTREMELY SLOW AND IT REQUIRES A HARD PRESS ON THE GAS TO GET THE CAR IN MOT... Read more
Incident date: Sep 18, 2008
2003 VOLVO XC90 - TRANSMISSION FAILURE @ ~ 30,000. RESULTING IN LOSS OF POWER AND ACCELERATION. TRANSMISSION WAS REPLACED UNDER WARRANTY. AT ~80,000 WAS INFORMED THAT TRANSMISSION WAS AGAIN FAILING (DURING ROUTINE SERVICE) AND AGAIN NEEDED TO BE REPLACED. *TR
Incident date: Sep 22, 2008
THE CAR WOULD SUDDENLY CEASE TO ACCELERATE NOT GOING OVER TWENTY MILES PER HOUR. THE CAR WAS TAKEN TO THE VOLVO DEALERSHIP WHERE THE EMT WAS CLEANED. UNDER AN EXTENDED WARRANTY. 10 DAYS LATER THE CAR WITHOUT WARNING WENT INTO THE 'LIMP HOME MODE AGAIN" THE CAR WAS RETURNED TO VOLVO THIS TIME I WAS TOLD THE ENGINE CONTROL MODULE WAS FAULTY AND NEEDED REPLACEMENT AND THE ETM WAS NOT THE PROBLEM THI... Read more
Incident date: Aug 22, 2008
2008 VOLVO XC70 HAD A DEFECTIVE FUEL TANK. CONSUMER STATES THAT THE FUEL TANK WAS DEFECTIVE BECAUSE IT REGISTERED A HALF TANK OF FUEL ON THE GAUGE, BUT THE VEHICLE RAN OUT OF GAS. *NJ
Incident date: Sep 23, 2008
BULBS CONTINUOUSLY BURNS OUT CAUSING ERRORS THAT CANNOT BE READILY FIX BY THE OWNER. BULBS SUCH AS FOR HEADLIGHTS, TURN SIGNALS AND REAR LIGHTS BURN OUT CONSTANTLY. WE ARE AVERAGING A BULB REPLACEMENT EVERY 2 MONTHS. *TR
Incident date: Sep 23, 2008
BULBS CONTINUOUSLY BURNS OUT CAUSING ERRORS THAT CANNOT BE READILY FIX BY THE OWNER. BULBS SUCH AS FOR HEADLIGHTS, TURN SIGNALS AND REAR LIGHTS BURN OUT CONSTANTLY. WE ARE AVERAGING A BULB REPLACEMENT EVERY 2 MONTHS. *TR
Incident date: Sep 19, 2008
I HAVE A 2002 VOLVO V40 AND IT HAS 50,200 MILES. MY DAUGHTER DRIVES THE CAR. I HAVE NOTICED THAT THE CAR ENGINE STALLS WHILE DRIVING AT SLOWER SPEEDS. THIS HAS HAPPENED TO ME OCCASIONALLY AND I CAN COUNT LIKE 20 TIMES. MY DAUGHTER EXPERIENCED THIS AND I DO NOT HAVE A COUNT. I CALLED CARLSEN VOLVO (650 - 493-1515 X 254) IN PALO ALTO AND THE SERVICE REP, DAN SAID THAT THE CAR HAS NO RECALL. ... Read more
Incident date: Jun 19, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. APPROXIMATELY THREE MONTHS LATER, THE ELECTRONIC THROTTLE SYSTEM (ETS) LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLEANED THE ETS. WHEN THE CONTACT WENT TO RETRIEVE THE VEHICLE, THE ETS LIGHT ILLUMINATED AGAIN AND THE VEHICLE ... Read more
Incident date: Jun 19, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. APPROXIMATELY THREE MONTHS LATER, THE ELECTRONIC THROTTLE SYSTEM (ETS) LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLEANED THE ETS. WHEN THE CONTACT WENT TO RETRIEVE THE VEHICLE, THE ETS LIGHT ILLUMINATED AGAIN AND THE VEHICLE ... Read more
Incident date: Sep 20, 2008
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED THAT THE SPACE BETWEEN THE ACCELERATOR AND BRAKE PEDALS WAS ONLY 4 1/2 INCHES WIDE. THE WIDTH OF HIS FOOT IS 5 INCHES WIDE. THERE IS AN INSUFFICIENT AMOUNT OF SPACE TO ADEQUATELY APPLY PRESSURE TO THE ACCELERATOR PEDAL WITHOUT ALSO DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT HAVE NOT MADE ANY ... Read more
Incident date: Sep 20, 2008
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED THAT THE SPACE BETWEEN THE ACCELERATOR AND BRAKE PEDALS WAS ONLY 4 1/2 INCHES WIDE. THE WIDTH OF HIS FOOT IS 5 INCHES WIDE. THERE IS AN INSUFFICIENT AMOUNT OF SPACE TO ADEQUATELY APPLY PRESSURE TO THE ACCELERATOR PEDAL WITHOUT ALSO DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT HAVE NOT MADE ANY ... Read more
Incident date: Sep 19, 2008
OUR COMPANY OWNS 3 - 2004 VOLVO XC90 VEHICLES. ALL THREE HAVE REQUIRED TRANSMISSION REPLACEMENTS AT LOW MILEAGES (77,000, 90,000 AND 106,000 MILES). WE BELIEVE THIS IS AN EXTRAORDINARILY LOW MILEAGE FOR A VEHICLE TO HAVE TRANSMISSION FAILURE WHEN IT IS A $50,000 VEHICLE NEW. AFTER DOING MUCH RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH THIS VEHICLE AS EVIDENCED BY THE FACT THAT THEY CANNOT... Read more
Incident date: Sep 12, 2007
I BOUGHT MY 2001 VOLVO S60 N/A BRAND NEW AT THE END OF 2001. SINCE UP TO ABOUT SEPTEMBER OF 2007, I HAD NO PROBLEMS WITH THE VEHICLE EXCEPT ROUTINE SERVICE. THEN I NOTICED LOUD "CLANGING" AND "METALLIC THUMPING" WHENEVER I WENT OVER ROUGH ROADS AT ANY SPEED. TURNS OUT THAT MY CONTROL ARM BUSHINGS (BE THEY EVER POORLY MADE) CRACKED INTO PIECES. TOOK MY VEHICLE TO MY INDEPENDENT VOLVO SHOP TO RE... Read more
Incident date: Sep 2, 2008
TRANSMISSION DISENGAGES AT LOW RPM (AT ABOUT 20MPH) WITH SLIGHT PRESSURE ON THE ACCELERATOR PEDAL - FEELS LIKE THE CAR WANTS TO UPSHIFT TO THE NEXT HIGHER GEAR (POSSIBLY 2ND GEAR), TRANSMISSION THEN DISENGAGES...THE ENGINE RPMS SURGE TO 3,000-4,000 AND THEN THE TRANSMISSION ENGAGES WITH A HUGE CLUNK AND SURGES FORWARD. WHEN COMING TO A STOP WITHOUT ANY GAS PEDAL PRESSURE, TRANSMISSION DOES NOT DI... Read more
Incident date: Aug 7, 2008
MY 2004 VOLVO T6 AWD TRANSMISSION HAD BEEN SLIPPING SLIGHTLY SHIFTING FROM 2ND TO 3RD GEAR, BUT THERE WAS NO WARNING OR SERVICE LIGHT. I WAS DRIVING UP A HILL IN VICTOR N.Y. WHEN THE TRANSMISSION TOTALLY DISENGAGED, THE ENGINE REVVED UP TO 4,000 RPM'S AND I NEEDED TO SWERVE OFF ONTO THE SHOULDER IN ORDER FOR TRAFFIC GET AROUND ME. NO ONE WAS HURT, I CAME TO A STOP ON THE SHOULDER, RESTARTED THE CA... Read more
Incident date: Aug 18, 2008
GASOLINE OVERFLOWS FROM THE FILL NECK SPILLING DOWN THE CAR AND ONTO THE GROUND. THIS IS A FIRE RISK AND AN ENVIRONMENTAL VIOLATION. THIS HAS HAPPENED WITH VARIOUS PUMPS AT VARIOUS GAS STATIONS. THIS NEVER HAPPENED TO ME WITH ANY OTHER CAR IN 30 YEARS. I HAVE FOUND OTHERS REPORTING THE SAME PROBLEM ON THE WEB. *TR
Incident date: Aug 27, 2008
1996 VOLVO 850 ABS LIGHT INTERMITTENT NOT SURE IF ABS IS WORKING OR NOT COMES AND GOES. *TR
Incident date: Mar 17, 2008
IN MARCH OF 2008 I NOTICED A STRONG ODOR OF GASOLINE IN THE GARAGE WERE THE VEHICLE WAS STORED. THIS ODOR HAD ALSO PERMEATED THROUGH OUT THE INTERIOR OF THE VEHICLE. CHECKED VEHICLE FOR FUEL LEAKS AND COULD NOT DETERMINE SOURCE DUE TO QUICK EVAPORATION OF FUEL. ON MARCH 17, 08 LOCAL DEALER FOUND LEAK AT TOP OF FUEL TANK UNDER 2ND ROW SEATS. REPLACED FUEL PUMP AND "FAULTY" LEVEL SENSOR. ON ... Read more
Incident date: Aug 29, 2008
WHILE DRIVING ON I-10 AT NIGHT AT APPROXIMATELY 75MPH WITH MY FAMILY, WE EXPERIENCE COMPLETE FAILURE OF THE VEHICLE'S ELECTRONICS SUCH AS LOSS OF BRAKING, STEERING, ODOMETER, SPEEDOMETER, ALL INSTRUMENTS, AND TRANSMISSION. WE HAD A TOTAL LOSS OF EVERY ELECTRICAL FUNCTION OF THE VEHICLE AT THE MOST DANGEROUS POINT AND TIME OF OUR TRAVEL - AT NIGHT, ON AN INTERSTATE, AND FAR FROM MAJOR CITIES. AFT... Read more
Incident date: Aug 14, 2008
THE OEM JACK THAT CAME WITH MY VOLVO FAILED MISERABLY WHEN I HAD A FLAT TIRE. THE JACK WAS NEVER USED BEFORE THIS INCIDENT. WHILE THE JACK WAS PLACED ON A LEVEL SURFACE AND WAS COMPLETELY VERTICAL, THE FORCE NECESSARY TO SPIN THE JACK HANDLE CAUSED THE JACK TO VERY SLOWLY SLIDE SIDEWAYS IN AN INCREASINGLY PRECARIOUS POSITION. I STOPPED AND STARTED OVER SEVERAL TIMES ONLY TO RENDER THE SAME RESULT.... Read more
Incident date: Sep 15, 2008
TL*THE CONTACT OWNS A 2005 VOLVO S60. THE VEHICLE SHUT OFF TWICE WHILE APPROACHING A STOP SIGN AND WHILE DRIVING APPROXIMATELY 70 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE SLOWED DOWN AND LOST ALL POWER, INCLUDING THE BRAKES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE CURRENT AND FAILURE MILEAGES WERE 94,000.