Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 1, 2007
CAR ENGINE SURGES WITHOUT TOUCHING GAS PEDAL AND CAR ACCELERATES WITHOUT WARNING. ENGINE OFTEN STALLS WHEN TRYING TO ACCELERATE. ENGINE IDLE SPEED CHANGES CONSTANTLY. DEALERSHIP UPDATED PROGRAM TWICE AND CLEANED THE THROTTLE TWICE AND CAR IS OK FOR ABOUT 3 DAYS AND THEN ALL THE SAME PROBLEMS RETURN. DEALERSHIP WILL NOT REPLACE THROTTLE UNDER THE WARRANTY OR EVEN IF I PAY FOR IT MYSELF.. *TR
Incident date: Dec 2, 2008
SERVICE LIGHT ILLUMINATED INDICATING FAILURE IN THE SRS AIRBAG SYSTEM ON MY 2003 VOLVO CROSS COUNTRY WAGON. DEALER INVESTIGATED AND STATED THE CENTRAL COMPUTER ON THE AUTO HAD FAILED RESULTING IN A $980 REPAIR. DEALER INDICATED THAT IF COMPUTER WAS NOT REPAIRED, AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT AND PRESENTS SERIOUS SAFETY ISSUE. DEALER INDICATED AUTOMOBILE WOULD NOT BE SAFE TO DRIVE WITH... Read more
Incident date: Dec 3, 2008
CONSUMER HAS ISSUES ABOUT 1996 VOLVO 850 ENGINE. *NJ THE CONSUMER STATED THAT CARBON MONOXIDE SEEPED INTO THE VEHICLE AND WHITE SMOKE EMITTED FROM THE TAILPIPE. THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. A MECHANIC INFORMED THE CONSUMER THE VEHICLE NEEDED SERIOUS ENGINE WORK. THE CONSUMER WAS INFORMED A ONE-TIME RECALL HAD BEEN PERFORMED ONE YEAR BEFORE SHE PURCHASED THE VEHICLE. *JB
Incident date: Nov 18, 2008
FAILURE OF UPPER STRUT MOUNT BUSHINGS CAUSING LOSS OF SUSPENSION / STEERING. REPLACED FOR THE THIRD TIME ON 2000 V-40 VOLVO. RECENTLY VOLVO OFFERED A NEWLY DESIGNED HEAVY DUTY MOUNT AT THREE TIME THE REPLACEMENT COST DEMONSTRATING THAT ORIGINAL EQUIPMENT MOUNT WAS SEVERELY UNDER DESIGNED. *TR
Incident date: Nov 18, 2008
FAILURE OF UPPER STRUT MOUNT BUSHINGS CAUSING LOSS OF SUSPENSION / STEERING. REPLACED FOR THE THIRD TIME ON 2000 V-40 VOLVO. RECENTLY VOLVO OFFERED A NEWLY DESIGNED HEAVY DUTY MOUNT AT THREE TIME THE REPLACEMENT COST DEMONSTRATING THAT ORIGINAL EQUIPMENT MOUNT WAS SEVERELY UNDER DESIGNED. *TR
Incident date: Sep 9, 2007
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A TELEPHONE POLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPAIRED THE DAMAGES AT THE COST OF $8,000. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 37,171 AND CURRENT MILEAGE W... Read more
Crash
Incident date: Nov 26, 2008
MY DAUGHTER USED FAMILY CAR, VOLVO 1997, 850 WAGON AND THE ACCELERATOR FAILED WIDE OPEN. SHE NARROWLY MISSED 5 YOUNG CHILDREN PLAYING STREET HOCKEY. CAR IS INOPERABLE AND MUST BE TOWED TO SERVICE STATION FOR EVALUATION AND REPAIR. *TR
Incident date: Nov 18, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE TIRE DETACHED FROM THE AXLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE AXLE AND BALL JOINT FAILED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Incident date: Nov 24, 2008
TRANSMISSION BEGAN SLIPPING AT ABOUT 80,000 MILES. REPLACED TRANSMISSION LAST YEAR, NOW JERKS AT 3RD GEAR. 92,000 MILES. *TR
Incident date: Oct 4, 2008
ON OCTOBER 4TH I WAS INVOLVED IN A CAR ACCIDENT IN WHICH A DRIVER HIT MY CAR ON THE DRIVER'S SIDE PUSHING MY CAR DOWN A PTH IN THE WOODS IN FAIRFAX, VA. MY AIRBAGS DID NOT DEPLOY ALTHOUGH THE SENSORS WERE ACTIVATED ACCORDING TO THE COLLISION CENTER. *TR
Crash
1 injured
Incident date: Oct 28, 2008
TIRES ON VEHICLE FAILED. BELTS BROKEN CAUSING IMPAIRED DRIVABILITY. TIRES WITH LESS THAN 10K MILEAGE W/95+ % TREAD LEFT. *TR
Incident date: Oct 28, 2008
TIRES ON VEHICLE FAILED. BELTS BROKEN CAUSING IMPAIRED DRIVABILITY. TIRES WITH LESS THAN 10K MILEAGE W/95+ % TREAD LEFT. *TR
Incident date: Nov 19, 2008
THE TRANSMISSION ON THE 2007 VOLVO XC 90 T6 ARE FAILING EARLY AT AN ALARMING RATE. MINE HAS FAILED AT 70K MILES, LEAVING ME STRANDED. THIS IS NOTED TO BE A COMMON OCCURRENCE AND IS WELL DESCRIBED IN DISCUSSION FORUMS, WITH MANY TRANSMISSIONS FAILING BEFORE 30K MILES. *TR
Incident date: Oct 5, 2008
WHILE DRIVING NORTHBOUND ON INTERSTATE 405, MY WIFE HEARD A LOUD "THUMP" FROM THE ENGINE COMPARTMENT. IMMEDIATELY AFTER THIS NOISE, THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN, AND ALL THE DASH LIGHTS AND ASSOCIATED ELECTRONICS SHUT DOWN. *T
Incident date: Nov 19, 2008
I HAVE A 2001 VOLVO V70 AND I WAS DRIVING SOUTH ON I-95 WHEN THE CAR FAILED TO ACCELERATE, JUST WENT LIMB, I TRIED TO ACCELERATE AND NOTHING HAPPENED, THE CAR BEHIND ALMOST HIT ME AND THE SAME WITH THE 2 BEHIND HIM. THIS IS THE SECOND TIME SOMETHING LIKE THIS HAPPEN, THAT ME ALONG WITH MY FAMILY ARE EXPOSED TO SUCH A DANGER. THE FIRST TIME I CHECKED THE RECALLS AND TOOK IT TO THE DEALER WHERE THEY... Read more
Incident date: Nov 18, 2002
2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART TO FAIL. I HAVE SEARCHED THE INTERNET REFERENCES ON THE TOPIC AND ... Read more
Incident date: Oct 21, 2008
ON 10/21/2008 I WAS DRIVING MY 2004 VOLVO XC90 ON THE HIGHWAY RT.93. IT WAS RAINING AND THE INTERIOR OF THE CAR WAS FOGGY. I COULD NOT SEE OUTSIDE SO I TURNED ON THE A/C BUT IT WAS NOT FUNCTIONING. ALSO, THE CD PLAYER WAS NOT WORKED. I BOUGHT MY CAR NEW IN 2004 WITH HAS ONLY 32,014 MILES ON THE CAR NOW. THE BOSTON VOLVO VILLAGE DEALER INSPECTED THE CAR AND SAID THE BLOWER MOTOR, RESISTOR AND THE C... Read more
Incident date: Nov 15, 2008
2003 VOLVO XC 90. TRANSMISSION FAILED AT 30,000 MILES, NO UNUSUAL CIRCUMSTANCES AND CAR WELL MAINTAINED. TRANSMISSION FAILED AGAIN AT 46,000 MILES. REPLACED AGAIN BY DEALERSHIP. CAR NOT YET AT 50,000 MILES ALREADY SHOWING SIGNS OF TRANSMISSION PROBLEMS AGAIN. DEALERSHIP REPLACING ORIGINAL VOLVO TRANSMISSION (NO LONGER IN PRODUCTION) WITH A FORD MODEL TRANSMISSION THAT THE DEALERSHIP ACKNOWLED... Read more
Incident date: Aug 15, 2008
2004 VOLVO XC90 T6 AWD TRANSMISSION FAILURE AT 55,000 MILES - WHEN PURCHASED FROM CARMAX BOTH VOLVO DEALERSHIP (WHO FIXED AN ALTERNATOR PROBLEM CARMAX COULDN'T) AND PRIVATE MECHANIC STATED "THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED" AND "IT IS STILL A BABY" - ALL SERVICE DONE AS RECOMMENDED. NO SUITABLE REPLACEMENT TRANSMISSION, SEEMS RIDICULOUS TO REPLACE WITH ANOTHER TRANSMISSION TO FAIL AS... Read more
Incident date: May 31, 2006
SHORTLY AFTER BRINGING CAR HOME JUST AT RANDOM THE DRIVERS SEATBELT POPS OPEN. AT FIRST I THOUGHT OH I MUST NOT OF CLICKED IT . BUT IN YEAR IN HALF I'VE HAD CAR I'D SAY 5 TIMES ITS RELEASED IT SELF AND WITH NOT ONLY ME BUT MY PREGNANT SISTER AS WELL. *TR
Incident date: Jul 25, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE AND PULLED THE VEHICLE OFF THE ROAD. HE OPENED THE HOOD AND NOTICED FLAMES. HE WAS UNSUCCESSFUL AT EXTINGUISHING THE FIRE AND CALLED THE FIRE DEPARTMENT, WHO STATED THAT THE COOLING FAN CAUSED AN ELECTRICAL FIRE. THE CONTACT'S MECHANIC INFORMED HIM OF A RECALL REGARDING THE COOLING FAN. THE VIN ... Read more
Fire
Incident date: Jul 25, 2008
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE AND PULLED THE VEHICLE OFF THE ROAD. HE OPENED THE HOOD AND NOTICED FLAMES. HE WAS UNSUCCESSFUL AT EXTINGUISHING THE FIRE AND CALLED THE FIRE DEPARTMENT, WHO STATED THAT THE COOLING FAN CAUSED AN ELECTRICAL FIRE. THE CONTACT'S MECHANIC INFORMED HIM OF A RECALL REGARDING THE COOLING FAN. THE VIN ... Read more
Fire
Incident date: Sep 12, 2008
TL*THE CONTACT OWNS A 2005 VOLVO V50. THE CONTACT STATED THAT THE OIL PAN UNDERNEATH HIS VEHICLE RUPTURED TWICE. WHILE DRIVING VARIOUS SPEEDS, THE FIRST FAILURE OCCURRED AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE WAS NOTICED THE SECOND TIME WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT NOTICED OIL LEAKING ONTO THE GARAGE FLOOR. HE STATED THAT THE FAILURE WAS DUE TO POOR DESI... Read more
Incident date: Oct 20, 2008
1995 VOLVO 940 TURBO ODOMETER SUDDENLY BECAME INOPERATIVE. PROCEEDING THROUGH SCHOOL ZONES IS PRIMARY SAFETY ISSUE. INTERNET INVESTIGATION SHOWS PROBLEM IS NOT UNIQUE. COULD NOT MAKE CONTACT AT THEIR WEB SITE TO ALERT THEM. MAYBE YOU HAVE GREATER ACCESS. ODOMETER APPEARS TO BE MECHANICAL/ELECTRICAL DEVICE. COULD NOT DETERMINE REPAIR OR ITS COST. IS THIS A TRUE SAFETY ISSUE? AL *TR
Incident date: Sep 20, 2008
IN VOLVO 2001 S60 T5. THE CAR SOMETIMES STOP ACCELERATING FOR SECONDS, AND THEN SUDDENLY IT CLICKS WITH A JOLT AFTER ABOUT A SECOND AND THE CAR LURCHES FORWARD. THE PROBLEM SEEMS TO BE HAPPENING WITH A LOT OF PEOPLE DUE TO A PROBLEM WITH THE VALVE BODY AS THE DEALER AND ANOTHER MECHANIC SUGGESTED (TRANSMISSION PART). THIS REQUIRE REPLACEMENT OF TRANS. VALVE BODY, SEALING KIT AND TCM UPGRADE. THEN... Read more
Incident date: Nov 6, 2008
LAST YEAR MY S80 VOLVO STALLED ON THE HIGHWAY DUE TO AN ETM DEFECT. TWO DAYS, I EXPERIENCED ANOTHER SERIOUS SAFETY ISSUE WITH THE VOLVO. I WAS DRIVING THE CAR ON A BUSY STREET. SUDDENLY, AN ELECTRONIC MESSAGE CAME UP INDICATING A PROBLEM WITH THE AIR BAG. THEN TWO SECONDS LATER, A 'CHECK ENGINE MESSAGE' CAME UP. WITHIN ANOTHER MINUTE ANOTHER MESSAGE INDICATED 'TRANSMISSION SERVICE REQUIRED URG... Read more
Incident date: Nov 6, 2008
LAST YEAR MY S80 VOLVO STALLED ON THE HIGHWAY DUE TO AN ETM DEFECT. TWO DAYS, I EXPERIENCED ANOTHER SERIOUS SAFETY ISSUE WITH THE VOLVO. I WAS DRIVING THE CAR ON A BUSY STREET. SUDDENLY, AN ELECTRONIC MESSAGE CAME UP INDICATING A PROBLEM WITH THE AIR BAG. THEN TWO SECONDS LATER, A 'CHECK ENGINE MESSAGE' CAME UP. WITHIN ANOTHER MINUTE ANOTHER MESSAGE INDICATED 'TRANSMISSION SERVICE REQUIRED URG... Read more
Incident date: Oct 8, 2008
I DRIVE A 2001 VOLVO S60. I PURCHASED IT NEW IN 2002. IT HAS A TOTAL OF 35,000 MILES. I DRIVE THE CAR SHORT DISTANCES AND IN TOWN ONLY. IT STARTED GIVING ME PROBLEMS A COUPLE OF WEEKS AGO WITH JERKING FORWARD. THE "TRANSMISSION REQUIRED" "CHECK ENGINE" MESSAGES CAME ON TODAY. I IMMEDIATELY BROUGHT IT TO A VOLVO DEALER WHO COULD NOT EXPLAIN TO ME WHAT THE PROBLEM IS UNTIL AFTER THEY PERFORM A... Read more
Incident date: Nov 3, 2008
THE SUN VISORS IN MY CAR HAVE FAILED MULTIPLE TIMES, TYPICALLY THROUGH BREAKAGE OF THE PLASTIC PIVOT SHAFT. THIS MAKES IT DIFFICULT TO MOVE THE VISOR TO THE DOWN POSITION, AND CAN PREVENT THE DRIVER FROM REDUCING GLARE WHEN DRIVING INTO THE SUN. THIS IS A SAFETY HAZARD ISSUE. FURTHER, THE SHAFT BREAKAGE USUALLY CAUSES WIRING SHORTS THAT CAN DISCHARGE THE BATTERY, OR AT THE VERY LEAST RENDER THE... Read more
Incident date: Nov 3, 2008
THE SUN VISORS IN MY CAR HAVE FAILED MULTIPLE TIMES, TYPICALLY THROUGH BREAKAGE OF THE PLASTIC PIVOT SHAFT. THIS MAKES IT DIFFICULT TO MOVE THE VISOR TO THE DOWN POSITION, AND CAN PREVENT THE DRIVER FROM REDUCING GLARE WHEN DRIVING INTO THE SUN. THIS IS A SAFETY HAZARD ISSUE. FURTHER, THE SHAFT BREAKAGE USUALLY CAUSES WIRING SHORTS THAT CAN DISCHARGE THE BATTERY, OR AT THE VERY LEAST RENDER THE... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Nov 6, 2008
Incident date: Nov 3, 2008
THE SUN VISORS IN MY CAR HAVE FAILED MULTIPLE TIMES, TYPICALLY THROUGH BREAKAGE OF THE PLASTIC PIVOT SHAFT. THIS MAKES IT DIFFICULT TO MOVE THE VISOR TO THE DOWN POSITION, AND CAN PREVENT THE DRIVER FROM REDUCING GLARE WHEN DRIVING INTO THE SUN. THIS IS A SAFETY HAZARD ISSUE. FURTHER, THE SHAFT BREAKAGE USUALLY CAUSES WIRING SHORTS THAT CAN DISCHARGE THE BATTERY, OR AT THE VERY LEAST RENDER THE... Read more
Incident date: Oct 31, 2008
MY 2004 VOLVO XC90 TRANSMISSION HAD TO REPLACED AND THEY HAD TO TOW THE CAR TWICE BECAUSE THE FIRST TIME THEY TOLD ME THE PROBLEM WAS FIXED . MY LITTLE CHILDREN WERE IN THE CAR THAT JUST ABOUT MADE IT HOME. *TR
Incident date: Oct 1, 2008
THE SEAT BELT CAN NOT BE PULLED OUT AND THEREFORE DOES NOT WORK. *TR
Incident date: Oct 23, 2008
TL*THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PRESSURE SENSOR. THE VEHICLE WAS REPAIRED. THE VIN... Read more
Incident date: Nov 3, 2008
I PURCHASED MY CAR NEW. AT 95,000 MILES, THE TRANSMISSION FAILED. BECAUSE MY EXTENDED WARRANTY REFUSED TO REPLACE THE FAILED TRANSMISSION WITH A NEW ONE, I TOOK IT TO AAMCO TO INSTALL A USED TRANSMISSION. THE CAR NOW HAS 120,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. I HEAR CONSISTENTLY FROM OWNERS, THE LOCAL DEALER PARTS DEPARTMENT, AND MY REPAIR SHOP THAT THIS FAILURE IS COMMON IN THIS M... Read more
Incident date: Oct 11, 2008
ENGINE FAILURE. CAR STALLED WHILE ON HIGHWAY. UPON ARRIVAL AT VOLVO SERVICE DEALER, I WAS TOLD THAT A DRIVE BELT BROKE, LEADING TO THE BREAKAGE OF THE TIMING BELT AND SUBSEQUENT EXTREME DAMAGE TO THE ENGINE. ALL BELTS, PISTONS, VALVES AND TOP PART OF ENGINE NEEDED REPLACING. APPROXIMATE DAMAGE WAS $5000. CAR HAS ONLY 85K ON IT, DRIVE BELT AND TIMING BELT HAVE A RECOMMENDED REPLACEMENT IN MANU... Read more
Incident date: Feb 10, 2006
HESITATION, SURGING, LOSS OF POWER, ETC. THIS CAR RUNS SO ERRATICALLY THAT I AM EVEN AFRAID TO CHANGE LANES IN TRAFFIC BECAUSE I AM JUST AFRAID THAT IT IS GOING TO STOP RIGHT IN THE MIDDLE AND I AM GOING TO BE HIT BY THE CAR BEHIND ME. I AM AFRAID TO STOP AT TRAFFIC LIGHTS BECAUSE THE CAR WONT ACCELERATE AND RUN NORMALLY THEREFORE ILL HAVE UPSET DRIVERS IN BACK OF ME WAITING UNTIL THE CAR DECIDES ... Read more
Incident date: Oct 4, 2008
THE COMPLAINT THAT I HAVE WITH MY 98 V70 XC AWD IS WITH A RECENT TIRE ROTATION WITH MY OIL CHANGE A WEEK AFTER IT STARTED TO SOUND AS IF MY MUFFLER WAS DRAGGING AND IT ALSO SOUNDED LIKE REAR TIRES ARE DRAGGING. MY MECHANIC THINK IT MAY POSSIBLY BE THE DRIVE SHAFT AND FROM THE INTERNET WHAT I'VE THIS SEEMS TO BE A CONSISTENT PROBLEM. I WOULD LIKE TO KNOW WHY ISN'T VOLVO TAKING ACCOUNTABILITY TO F... Read more
Incident date: Sep 30, 2008
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHEN THE CONTACT STARTED THE VEHICLE, A WARNING INDICATOR ILLUMINATED STATING THAT THE TRANSMISSION NEEDED TO BE CHECKED. SHE TOOK HER VEHICLE TO THE DEALER AND THEY STATED THAT A NEW TRANSMISSION WAS NEEDED. THE CONTACT WANTS TO FILE A CLASS ACTION LAW SUIT. THE FAILURE MILEAGE WAS 90,000.
Incident date: Oct 23, 2008
MY 2004 VOLVO XC90 T6 TRANSMISSION HAS FAILED. I BOUGHT THE VEHICLE IN JANUARY 2007, WITH NO EXTENDED WARRANTY. I HAVE ABOUT 67K MILES ON IT AND BOUGHT IT WITH 38K. THE DEALERSHIP IS CHARGING ME $4,200 TO REPLACE IT. I HAVE BEEN READING MANY COMPLAINTS FROM PEOPLE HAVING THE SAME COMPLAINT. I FEEL THAT THIS TRANSMISSION IS A LEMON AND SHOULD BE RECALLED. *TR
Incident date: Aug 28, 2008
2007 VOLVO S60: WHEN IN DRIVE, VEHICLE WOULD ROLL ON AN INCLINE. WOULD HAVE TO KEEP FOOT ON BRAKE, SLIGHT PRESSURE ON GAS OR PUT IN PARK. WHEN TOLD ABOVE, CUST STATES VEH ROLLS BACK ON AN INCLINE WHEN IN DRIVE ROAD: TEST CK TRANSMISSION--PERFORMING TO FACTORY SPECS, TRANSMISSION IS NOT SUPPOSED TO LOCK AT IDLE, ROLLBACK IS NORMAL. *TR
Incident date: Oct 26, 2007
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. SPEED WAS NOT A FACTOR DURING THE FAILURES. A MECHANIC INSPECTED THE VEHICLE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). AS OF OCTOBER 28, 2008, THE VEHICLE HAS NOT BEEN REPAIRED... Read more
Incident date: Oct 20, 2008
WHILE DRIVING MY 2004 VOLVO XC-90, THE TRANSMISSION WENT OUT ON THE HIGHWAY AND THE VEHICLE WOULD NOT ACCELERATE. THERE WAS NOT WARNING, AND WE ALMOST GOT INTO A CAR ACCIDENT WITH A TRUCK. MY WIFE IS 8 MONTHS PREGNANT, AND WE WERE VERY SCARED. *TR
Incident date: Oct 20, 2008
THE TRANSMISSION OF MY CAR MAKES MY CAR LURCH FORWARD WHEN GOING BETWEEN GEARS. THE RPMS REV UP AND THEN THE GEAR GRABS, SENDING MY CAR FORWARD IN A GIANT LURCH. AFTER ALMOST HITTING CARS IN FRONT OF ME SEVERAL TIMES, I NOW MAKE SURE TO KEEP EXTRA DISTANCE BETWEEN MYSELF AND THE CAR IN FRONT OF ME. AFTER HAVING THE "TRANSMISSION NEEDS MAINTENANCE" AND ENGINE CHECK LIGHTS COME ON, THE DEALER HAS... Read more
Incident date: Oct 11, 2008
ANGLE GEAR FAILURE IN VOLVO S60R AWD. *TR
Incident date: Aug 1, 2008
IN AUGUST OF 08 MY 2004.5(NEW BODY STYLE) VOLVO S40 T5'S ENGINE BEGAN TO MAKE A HIGH SCREECHING NOISE AT IDLE AND THE CHECK ENGINE LIGHT CAME ON. IT HAD 61,000MILES AND I BROUGHT IT TO THE DEALERSHIP WHERE THEY DIAGNOSED THAT IT NEEDED A NEW OIL TRAP. THE PROBLEM HAS NOT RECURRED. MY WIFE'S 05 S40 T5 HAS 58,000MILES AND THE SAME PROBLEM HAS OCCURRED IN HER'S. THERE MUST BE AN ISSUE WITH THIS VEH... Read more
Incident date: Oct 18, 2008
ON OCTOBER 18 AT APPROXIMATELY 8PM WE WERE TRAVELING WEST BOUND ON I-4 WHEN WE EXPERIENCED A SEVERE "JERK" OF THE VEHICLE AND THE INTERIOR SEATBELTS LIGHTS LIT UP. WE CONTINUED TO DRIVE AND EXPERIENCED THE SAME THING A FEW MILES LATER. WE DECIDED TO EXIT AND THEN THERE WAS ANOTHER "JERK" OF THE VEHICLE AND WE LOST ALL INTERIOR ELECTRICAL, NO DASH LIGHTS, NO A/C, NO WINDOWS, NOTHING! WE LIMPED T... Read more
Incident date: Aug 13, 2008
NUMEROUS DEFECTS IN THE AIRBAG SYSTEM, ONE TIME IT WAS THE BUMPER CONNECTION, ANOTHER TIME THE SEAT BELT TENSIONER, AND THEN THE CONNECTION IN THE STEERING WHEEL, THEN IT GOES OUT OF WARRANTY AND THEY CANNOT FIND THE PROBLEM AND I SPEND 800.00 THEN IT HAPPENS AGAIN AND THE DEALER SAYS TOO BAD IT MUST BE SHORTED SOMEWHERE.....JOKES ON YOU. *TR
Incident date: Oct 23, 2008
VOLVO XC90 65,000 MILES - REGULARLY FACTORY MAINTENANCE AT VOLVO DEALERSHIP - TRANSMISSION FAILURE. ALMOST HAD AN ACCIDENT ACCELERATING WHEN TRANSMISSION SLIPPED BETWEEN 3 AND 4TH GEAR AND CAR SLIPPED INTO NEUTRAL. VOLVO AGREES TO PAY FOR PARTS, BUT NOT FOR LABOR WHICH IS EXPENSIVE ON THIS LUXURY VEHICLE. MANY OTHERS (EDMUNDS.COM) HAVE THIS SAME ISSUE AND IT IS A SAFETY HAZARD. *TR
Incident date: Oct 20, 2008
DURING SUN ROOF RETRACTION A 30" METAL BRACE FELL FROM THE INTERNAL ROOF SLOT FOR THE SUN ROOF ON MY HEAD. THE METAL MEMBER APPEARS TO BE A STURDY CROSS BRACE HELD IN PLACE BY SOME TYPE OF ADHESIVE. I WAS IMMENSELY DISTRACTED AND WAS ALMOST INVOLVED IN A ACCIDENT. *TR