Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Dec 18, 2008
THE TRANSMISSION IN MY 2005 VOLVO XC 90, FAILED IN TRAFFIC ON DEC. 18TH. AFTER DOING SOME RESEARCH THIS IS A VERY COMMON ISSUE. THE CAR ONLY HAD 63,200 MILES ON IT AND HAD BEEN REGULARLY SERVICED. THE LINKS BELOW, SHOW THAT THIS IS A COMMON ISSUE WHICH VOLVO IS AWARE OF BUT FAILING TO MAKE PUBLIC. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/132 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOM... Read more
Incident date: Jan 6, 2009
ON JANUARY 6, 2009, MY WIFE AND DAUGHTER WERE DRIVING ON I-20 WHEN THEY HEARD A "THUMP" AND THEN EXPERIENCED A SUDDEN LOSS OF POWER WITH THE ELECTRICAL SYSTEMS. THE ENGINE NEVER STOPPED, BUT THE RADIO, WINDSHIELD WIPERS, DOOR LOCKS, DASHBOARD AND EVERYTHING SUDDENLY STOPPED WORKING. THEY CONTINUED TO DRIVE AND ABOUT 5 MINUTES LATER IT HAPPENED AGAIN. THEY NEVER STOPPED AND ABOUT 5 MINUTES LATER... Read more
Incident date: Sep 14, 2008
1. EVENTS = REGULAR TIRE ROTATION IN SEPTEMBER 2008. TECHNICIAN POINTED OUT TO ME THE CORROSION AND CRACK/FAILURE IN BOTH REAR COIL SPRINGS. MILEAGE ON THE VEHICLE ABOUT 68,000 AT TIME OF DISCOVERY ON MY 2000 VOLVO S40. 2. CORRODED AND CRACKED REAR COIL SPRINGS (BOTH). THE CORROSION AND CRACK WERE ALMOST IN THE SAME LOCATION WITH THE SAME AMOUNT OF CORROSION NEAR THE BOTTOM (THE FIRST HALF-MOON C... Read more
Incident date: Dec 19, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT HEARD A LOUD BANGING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE WHILE DRIVING IN REVERSE. THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED. THE VEHICLE WAS DRIVEN TO THE REPAIR SHOP AND THEY REMOVED THE FRONT STRUTS. THEY REASSEMBLED THE FRONT STRUT ASSEMBLY WITH NEW, ORIGINAL VOLVO MANUFACTURED FRONT STRUTS, MOUNTS, BUSHINGS, AND SPRINGS.... Read more
Incident date: Jan 7, 2009
ADD ME TO THE GROWING LIST OF XC90 OWNERS THAT HAVE EXPERIENCED THE REPLACEMENT OF FRONT AXLES AND REAR WHEEL BEARINGS. MY 2004 XC90 HAS LESS THAN 50K MILES AND BOTH OF THE AFOREMENTIONED ITEMS WERE REPLACE AT A COST OF $2K......THIS SEEMS A BIT OF EXCESSIVE FOR VEHICLE THAT IS MARKETED UNDER THE BANNER OF SAFE AND RELIABLE..."BUILT FOR LIFE." *TR
Incident date: Jan 3, 2009
2004 VOLVO S60 ENGINE STALLS WITHOUT WARNING, ERROR CODE OF "FUEL PRESSURE SENSOR" INDICATED BY CHECK ENGINE LIGHT/ONBOARD DIAGNOSTICS. EXACT SAME PROBLEM IS ALREADY PART OF NHTSA RECALL BULLETIN REFERENCE NUMBER(S): 07V226000 HOWEVER, NOT ALL 2004 S60 VIN'S ARE BEING COVERED. THIS IS AN EXTREMELY DANGEROUS SITUATION! SUDDEN LOSS OF ENGINE POWER/STALLING AT HIGHWAY SPEEDS COULD EASI... Read more
Incident date: Dec 10, 2008
MULTIPLE CHECK ENGINE LIGHTS BUT NO CLEAR ISSUE DISCOVERED. NOW THE CAR VIBRATES WHEN I START DRIVING IT AND AT TIMES I CAN FLOOR THE GAS PEDAL AND NOT GO OVER 20 MPH. I AM TOLD IT IS THE FUEL PUMP THAT NEEDS REPLACING THOUGH IT DID NOT SHOW UP AS AN ISSUE FROM THE CHECK ENGINE LIGHT DIAGNOSIS. ALSO, SPARK PLUGS WERE CHANGED IN SEPT 0'7 YET WERE CHANGED AGAIN AT THE 60K CHECK UP TWO WEEKS AGO. ... Read more
Incident date: Dec 31, 2008
POWER TRAIN - AUTOMATIC TRANSMISSION FAILURE. DAYS AFTER COMPLETING A 90,000 MILE SERVICE AND OTHER REPAIRS (BRAKES, BROKEN ENGINE MOUNT BRACKET) AND TRIP TO BOSTON FROM WASHINGTON DC, THE "TRANSMISSION SERVICE URGENT" MESSAGE CAME UP FOR THE FIRST TIME SINCE PURCHASING THE VEHICLE NEW IN 2003 FROM DON BEYER VOLVO IN FALLS CHURCH, VIRGINIA. THE FAILURE OCCURRED ON NEW YEAR'S EVE DURING A SNOW ST... Read more
Incident date: Dec 31, 2008
POWER TRAIN - AUTOMATIC TRANSMISSION FAILURE. DAYS AFTER COMPLETING A 90,000 MILE SERVICE AND OTHER REPAIRS (BRAKES, BROKEN ENGINE MOUNT BRACKET) AND TRIP TO BOSTON FROM WASHINGTON DC, THE "TRANSMISSION SERVICE URGENT" MESSAGE CAME UP FOR THE FIRST TIME SINCE PURCHASING THE VEHICLE NEW IN 2003 FROM DON BEYER VOLVO IN FALLS CHURCH, VIRGINIA. THE FAILURE OCCURRED ON NEW YEAR'S EVE DURING A SNOW ST... Read more
Incident date: Oct 14, 2008
ENGINE HEATER BLOCK CONTACT SURFACE DOES NOT MATCH CORRECTLY WITH THE ENGINE BLOCK AS INTENDED.,VEHICLE SPEED CONTROL, COLD WEATHER CONDITION ICE CRYSTALS CAN FORM AT THE THROTTLE IN THE ENGINE INTAKE SYSTEM, PREVENT THROTTLE FROM RETURNING TO IDLE. FUEL SYSTEM , THE FUEL TANK MAY SEEP OR LEAK FUEL AT THE ONTO WHERE THE HEAT SHIELD IS ATTACHED. THESE ARE POTENTIAL PROBLEMS AND NEED TO BE FIXED NO ... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Jan 6, 2009
Incident date: Oct 14, 2008
ENGINE HEATER BLOCK CONTACT SURFACE DOES NOT MATCH CORRECTLY WITH THE ENGINE BLOCK AS INTENDED.,VEHICLE SPEED CONTROL, COLD WEATHER CONDITION ICE CRYSTALS CAN FORM AT THE THROTTLE IN THE ENGINE INTAKE SYSTEM, PREVENT THROTTLE FROM RETURNING TO IDLE. FUEL SYSTEM , THE FUEL TANK MAY SEEP OR LEAK FUEL AT THE ONTO WHERE THE HEAT SHIELD IS ATTACHED. THESE ARE POTENTIAL PROBLEMS AND NEED TO BE FIXED NO ... Read more
Incident date: Oct 1, 2008
NOTICED DECREASED VISIBILITY DRIVING AT NIGHT. THE AIMING MECHANISM ON BOTH HEADLAMPS HAS DISINTEGRATED CAUSING LOSS OF THE HEADLAMP CALIBRATION AND ALLOWING THE HEADLAMPS TO AIM DOWNWARD TO A POINT APPROXIMATELY 30' IN FRONT OF THE VEHICLE. THE FAILURE IS CONTINUOUS, RESULTS IN REDUCED VISIBILITY. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. REPLACEMENT PARTS ARE PROHIBITIVELY EXPENSIVE AND V... Read more
Incident date: Jan 1, 2005
ABS MODULE FAILED. LOOKS LIKE MAJOR DEALER REPAIR. THIS IS A MAJOR COMPONENT OF THE VEHICLE AND SHOULD BE TREATED AS SUCH AND NO LONGER TREATED AS AN ACCESSORY ITEM. FOR THESE DEVICES TO BE CONSIDERED AN "ACCESSORY" THEY SHOULD THEN BE MADE AS USER REPLACEABLE WHICH IS NOT THE CASE. THEN AGAIN, IS IT A GOOD IDEA TO HAVE EVERY SUNDAY-MECHANIC REPLACING SUCH A CRITICAL ITEM? I HAVE HAD AN ABS WARNIN... Read more
VOLVO
850
(1997) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Jan 3, 2009
Incident date: Jan 1, 2005
ABS MODULE FAILED. LOOKS LIKE MAJOR DEALER REPAIR. THIS IS A MAJOR COMPONENT OF THE VEHICLE AND SHOULD BE TREATED AS SUCH AND NO LONGER TREATED AS AN ACCESSORY ITEM. FOR THESE DEVICES TO BE CONSIDERED AN "ACCESSORY" THEY SHOULD THEN BE MADE AS USER REPLACEABLE WHICH IS NOT THE CASE. THEN AGAIN, IS IT A GOOD IDEA TO HAVE EVERY SUNDAY-MECHANIC REPLACING SUCH A CRITICAL ITEM? I HAVE HAD AN ABS WARNIN... Read more
Incident date: Dec 30, 2008
I WAS DRIVING ALONE IN NAPA, CA AT NIGHT ON TUESDAY, DECEMBER 30TH. I SIGNALED TO MAKE A RIGHT HAND TURN FROM 30MPH (SO I WAS BRAKING AT THE BEGINNING OF THE TURN AND DURING THE TURN). ABOUT HALF WAY THROUGH THE TURN, I LOST ALL POWER, POWER STEERING, BRAKES, ETC. ALL OF THE DASHBOARD LIGHTS WENT ON - CAR WAS DEAD. I WAS TRYING TO BRAKE AND STEER TO MISS COLLIDING WITH A PARKED CAR - TO NO AVA... Read more
Incident date: Dec 30, 2008
I WAS DRIVING ALONE IN NAPA, CA AT NIGHT ON TUESDAY, DECEMBER 30TH. I SIGNALED TO MAKE A RIGHT HAND TURN FROM 30MPH (SO I WAS BRAKING AT THE BEGINNING OF THE TURN AND DURING THE TURN). ABOUT HALF WAY THROUGH THE TURN, I LOST ALL POWER, POWER STEERING, BRAKES, ETC. ALL OF THE DASHBOARD LIGHTS WENT ON - CAR WAS DEAD. I WAS TRYING TO BRAKE AND STEER TO MISS COLLIDING WITH A PARKED CAR - TO NO AVA... Read more
Incident date: Dec 22, 2008
FUEL PUMP LEAKING CAUSING INTERNAL GAS FUMES WITH PASSENGER HAZARD AND VISIBLE LEAKING OF GASOLINE ONTO ROAD FROM THE PUMP-GAS TANK ASSEMBLY. THE FUEL PUMP WAS ON A WARRANTY FROM STATE OF CALIFORNIA. HOWEVER WHEN DEALER REPLACED FUEL PUMP KIT THE PUMP-ASSEMBLY CONTINUES TO LEAK. CAR IS A 2004 XC-90 VOLVO WITH 60K MILES. *TR
Incident date: Nov 20, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING LESS THAN 50 MPH AND SLOWING DOWN TO MAKE A TURN, THE VEHICLE STALLED. THIS BECAME A PATTERN WHEN ATTEMPTING TO MAKE LEFT AND RIGHT TURNS. THE DEALER STATED THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). NO REPAIRS HAVE BEEN MADE TO DATE. THE VIN W... Read more
Incident date: Feb 20, 2007
TL*THE CONTACT OWNS A 2002 VOLVO C70. THE CONTACT STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION AT 60,000 MILES. THE VEHICLE FAILS TO SHIFT INTO SECOND GEAR. WHEN IT FINALLY SHIFTS INTO GEAR, THE VEHICLE JERKS. THE CONTACT DISCOVERED NUMEROUS COMPLAINTS OF CONSUMERS EXPERIENCING THE SAME FAILURES. THE DEALER HAS NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS 57,000 AND CURRENT MILEAGE WA... Read more
Incident date: May 14, 2008
AT APPROXIMATELY 62,500 MILES, THE TRANSMISSION OF MY 2004 VOLVO XC90 FAILED. AFTER RESEARCHING, I FOUND THIS TO BE A COMMON PROBLEM FOR THIS PARTICULAR MODEL CAR, AS WELL AS THE 2003 AND PART OF THE 2005 YEAR. I HAD THE TRANSMISSION REBUILT BY AN INDEPENDENT TRANSMISSION REPAIR SHOP, THEY WERE ABLE TO PROVIDE ME ATRA MANUALS, WHICH I HAVE COPIES OF, THAT SHOWS THE PARTICULAR DEFECT WITH THE T... Read more
Incident date: Dec 24, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 30 MPH, THE VEHICLE RAPIDLY ACCELERATED AUTOMATICALLY. THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD A DIFFICULT TIME PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND HER NOTIFIED HER THAT THE VEHICLE WAS ON FIRE. FLAMES APPEARED WHILE ATTEMPTING TO PULL OVER THE VEHICLE. THE POLICE ... Read more
Fire
Incident date: Dec 24, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 30 MPH, THE VEHICLE RAPIDLY ACCELERATED AUTOMATICALLY. THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD A DIFFICULT TIME PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND HER NOTIFIED HER THAT THE VEHICLE WAS ON FIRE. FLAMES APPEARED WHILE ATTEMPTING TO PULL OVER THE VEHICLE. THE POLICE ... Read more
Fire
Incident date: Nov 12, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS THE FUEL TANK DOOR DISENGAGED WITHOUT WARNING. THE CONTACT OBSERVED THE DETACHMENT OF THE FUEL TANK DOOR AFTER REACHING HIS DESTINATION. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNK... Read more
Incident date: Dec 28, 2008
RECURRING TRANSMISSION PROBLEM. CAR JERKS AND STALLS REPEATEDLY AT LOW SPEEDS. LOUD CLUNK FOLLOWED BY SUDDEN ACCELERATION OR DECELERATION. DEALER HAS BEEN INEFFECTIVE AT SOLVING THE PROBLEM. *TR
Incident date: Dec 14, 2008
FUEL ODOR WHEN EXITING VEHICLE AFTER PARKING. FUEL RESIDUE OBSERVED ON THE SIDE OF THE GAS TANK WHEN LOOKING UNDER THE VEHICLE. DEALER NOT SURE IF COVERED BY EXTENDED WARRANTY.*TR UPDATE 1/9/09: WEB USER COMMENTS: ISSUE RESOLVED, VEHICLE REPAIRED UNDER EXTENDED WARRANTY. HOWEVER, TO BE SURE I WAS COVERED BEFORE VISITING THE DEALER, I HAD TO REMOVE THE SEAT BOTTOM AND THE PUMP COVER AND VERIFY ... Read more
Incident date: Dec 28, 2008
THERE IS AN ELECTRICAL SHORT IN THE TAIL-LIGHTS AND INTERIOR PANEL. *TR
Incident date: Dec 28, 2008
THERE IS AN ELECTRICAL SHORT IN THE TAIL-LIGHTS AND INTERIOR PANEL. *TR
Incident date: Dec 26, 2008
VOLVO S-80 AIRBAG FAILURE IN A SEVERE CRASH. 2000 VOLVO S-80 INVOLVED IN A SINGLE CAR ACCIDENT (DRIVER WAS THE ONLY OCCUPANT). WENT OFF ROAD AT 55+MPH, SPUN INTO A DITCH HIT THE SIDE OF A MOUNTAIN, TOSSED BACK ACROSS THE ROAD AND LANDED IN THE MEDIAN. TOTALED THE CAR. ALTHOUGH THE SIDE CURTAIN, SIDE IMPACT (IN DRIVER SIDE SEAT) AND PASSENGER FRONT AIRBAGS DEPLOYED, THE MAIN DRIVER AIRBAG IN THE... Read more
Crash
1 injured
Incident date: Oct 20, 2008
I HAVE A VOLVO S60 2002 AND IN OCTOBER IN A CHEKPOINT THE BORDER PATROL AGENT NOTICED AN ODOR OF FUEL AND A LEAK HE WAS SOME WHAT ALARMED AND SO I WAS INSPECTED AND SO ON I STARTED TO RESEARCH FOR THIS PROBLEM AND FOUND THAT MY CAR HAD A RECALL ON THE FUEL PUMP NHTSA CAMPAIGN 07V152000 THAT MATCHED ALL THE SY MPTOMS AND SO I CALL TO VOLVO AND THEY SAID THAT I DON'T HAVE A RECALL BUT AN EXTENDED WA... Read more
1 injured
Incident date: Dec 10, 2008
I GOT THE ETM VEHICLE SPEED CONTROL RECALL FIXED BUT MY CAR IS DOING IT AGAIN. IS IT NORMAL FOR THIS TO HAPPEN AGAIN AND CAN I GET IT FIXED FOR FREE AGAIN? PLEASE LET ME KNOW BECAUSE MY CAR IS STARTING TO STALL OUT ON ME AND I'M AFRAID OF GETTING INTO AN ACCIDENT. THANK YOU *TR
Incident date: Dec 18, 2008
TRANSMISSION REPLACEMENT ON 2004 VOLVO XC90 WITH 41,000 MILES. *TR
Incident date: Dec 23, 2008
REAR BRAKE ROTORS WEAR DOWN QUICKLY. WE HAD THEM REPLACED IN THE SUMMER OF 2007 AND THEY ARE WORN DOWN NOW, DEC 2008. *TR
Incident date: Dec 22, 2008
DRIVING ALONG DOWN AN INTERSTATE I HIT THE GAS TO DRIVE AROUND A CAR WHEN MY TRANSMISSION CAME OUT OF GEAR AND THE SERVICE ENGINE LIGHT CAME ON I LOST ALL POWER TO THE WHEELS AND WAS ALMOST REAR ENDED I HAD NO POWER TO MAKE IT TO THE SIDE OF THE ROAD IT IS KICKING BACK IN BUT I CAN NOT DRIVE ABOVE 20 MPH OR ABOVE 3000 RPM OR IT WILL SLIP OUT AND RED LINE ALSO MY ENGINE MOUNT HAS BROKEN FOR THE SE... Read more
Incident date: Dec 22, 2008
DRIVING ALONG DOWN AN INTERSTATE I HIT THE GAS TO DRIVE AROUND A CAR WHEN MY TRANSMISSION CAME OUT OF GEAR AND THE SERVICE ENGINE LIGHT CAME ON I LOST ALL POWER TO THE WHEELS AND WAS ALMOST REAR ENDED I HAD NO POWER TO MAKE IT TO THE SIDE OF THE ROAD IT IS KICKING BACK IN BUT I CAN NOT DRIVE ABOVE 20 MPH OR ABOVE 3000 RPM OR IT WILL SLIP OUT AND RED LINE ALSO MY ENGINE MOUNT HAS BROKEN FOR THE SE... Read more
Incident date: Dec 13, 2008
I HAVE A FIVE YEAR OLD 2004 VOLVO XC90 T6 THAT HAS HAD TWO TRANSMISSION FAILURES. IT IS CURRENTLY AT THE DEALER AWAITING A THIRD TRANSMISSION. THE FIRST TRANSMISSION FAILURE WAS IN AUGUST 2007, THE SECOND WAS IN DECEMBER 2008. I WAS TOLD BY THE DEALER THAT THE FIRST TRANSMISSION FAILED DUE TO "EXCESS METAL" AND THAT THE METAL SOMEHOW TRAVELED TO THE COOLING SYSTEM AND THEN TO THE SECOND TRANSMI... Read more
Incident date: Dec 18, 2008
VOLVO XC70 ANGLE GEAR BURNED UP! 2004 WITH 90K ON IT. SEEMS TO BE AN ONGOING ISSUE WITH VOLVO'S - NEED TO PURCHASE NEW OR USED PART. PRICE IS ANYWHERE BETWEEN $1000 - $2000. NOT GOOD. VOLVO CLAIMS NO REAL ISSUE. *TR
Incident date: Dec 7, 2008
THE AUTOMATIC TRANSMISSION FAILS TO SHIFT AT TIMES CAUSING LURCHES (SOMETIME VIOLENT) ESPECIALLY WHEN UNDER HEAVIER LOADS. *TR
Incident date: Dec 14, 2008
TL*THE CONTACT OWNS A 1995 VOLVO 850. THE CONTACT NOTICED FUEL LEAKING ON THE FLOOR OF HIS GARAGE UNDERNEATH THE VEHICLE. THROUGH RESEARCH, HE DISCOVERED NHTSA ACTION NUMBER EA03008, NHTSA CAMPAIGN ID NUMBER 04V368000 (FUEL SYSTEM, GASOLINE:STORAGE). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT SINCE THE FAILURES WERE IDENTICAL, HIS VIN SHOULD BE INCLU... Read more
Incident date: Nov 24, 2008
WE HAD TONS OF PROBLEMS WITH THE CAR IMMED. AFTER PURCHASE-CHECK ENGINE LIGHT WAS ALWAYS COMING ON,CAR STALLING,LIGHT COMING ON DASHBOARD,CAR NOISES, ENGINE LEAKS. THE CAR COULD NOT BE FIXED BY CARMAX AS FAR AS CHECK ENGINE LIGHT IS CONCERNED SO WE BROUGHT THE CAR TO A VOLVO DEALER. CHECK ENGINE LIGHT WAS REPAIRED NUMEROUS TIMES YET STILL CAME BACK ON. I NEVER GOT ANY RECALL LETTERS CONCERNING F... Read more
Crash
1 injured
Incident date: Dec 11, 2007
TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT SHE WAS A BENEFICIARY OF A CLASS ACTION SETTLEMENT REGARDING A DEFECTIVE THROTTLE MODULE IN THE ENGINE. THE VOLVO DEALER WOULD NOT REPAIR THE FAILURE DUE TO THE WARRANTY LAWSUIT. THE LAWSUIT WILL EXPIRE WHENEVER THE VEHICLE BECOMES TEN YEARS OLD OR REACHES 200,000 MILES. THE FAILURE CAUSES THE ENGINE TO SURGE FROM FAST TO SLOW OR VI... Read more
Incident date: Oct 10, 2008
TL*THE CONTACT OWNS A 2005 VOLVO XC70. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDSHIELD WIPER FAILED. HE CANNOT SWITCH THE LEFT BLADE WITH THE RIGHT BLADE OR PURCHASE A BLADE FROM SOMEWHERE OTHER THAN THE DEALER AT A LOWER PRICE. IT WOULD COST $60 TO REPLACE THE WINDSHIELD BLADE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THIS MANNER; THEREFORE, THEY WOULD NOT ASSIST WI... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
VOLVO
S80
(1999) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 11, 2008
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
VOLVO
S80
(1999) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Dec 11, 2008
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 4, 2004
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THE ABS AND ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TROLLIS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE ... Read more
Incident date: Dec 8, 2008
I HAVE HAD 3 COMPLETE TRANSMISSION FAILURES IN A VOLVO XC90 T6 WITHOUT WARNING REQUIRING REPLACEMENT OF THE TRANSMISSION. THE FIRST TWO FAILED ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT AS THE TRANSMISSION CUT OUT COMPLETELY. THE LAST ONCE OCCURRED ON A BUSY 2 LANE HIGHWAY WHILE MAKING A TURN ACROSS TRAFFIC. THE FIRST ONE FAILED AT 28,000 MILES, THE SECOND AT 55,000 MILES AND THE THIRD AT 80,000 ... Read more