Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 16, 2009
TL*THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SKIP AND STUTTER AS IF IT WERE GOING TO SHUT OFF ON THE HIGHWAY. THE CONTACT TOOK HER VEHICLE TO THE LOCAL MECHANIC AND WAS ADVISED TO TAKE IT TO THE VOLVO DEALER. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE PRESSURE SENSOR AND THE MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE CONTACT PAID $7... Read more
Incident date: Mar 22, 2009
ON MARCH 22, 2009 I WAS TRAVELING WITH MY TWO DAUGHTERS EAST ON I-75 FROM NAPLES TO MIAMI WHEN THE CAR SUDDENLY JERKED AND THE DASHBOARD AND INSTRUMENTS FLICKERED AND LIT UP, AND THEN THE INSTRUMENT PANEL DISPLAYED THE MESSAGE "SRS - AIRBAG SERVICE URGENT". WAS ABLE TO CONTINUE DRIVING TO LOOK FOR A REST AREA AS THAT STRETCH OF I-75 IS IN THE EVERGLADES. AFTER A FEW MILES THE CAR JERKED AGAIN, BUT... Read more
Incident date: Mar 23, 2009
INTERMITTENT FAILURE OF ELECTRONIC THROTTLE IN 2001 VOLVO S60. FORTUNATELY OCCURRED IN PARKING LOT WITH VEHICLE AT REST. VEHICLE SUDDENLY STOPPED RESPONDING TO THROTTLE. TURNED OFF VEHICLE AND DID VISUAL AND TACTILE SURVEY OF THROTTLE PEDAL AREA. RESTARTED VEHICLE AND PROBLEM DISAPPEARED. COULD HAVE BEEN VERY SERIOUS SITUATION HAD VEHICLE BEEN AT SPEED. *TR
Incident date: Aug 1, 2008
TL*THE CONTACT OWNS A 1999 VOLVO S80. IN 2008, THE DEALER DOWNLOADED THE THROTTLE SOFTWARE ON THE VEHICLE; HOWEVER, IT CONTINUED TO STALL AND LOSE POWER WHILE DRIVING 30 MPH. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS CLOSED; THEREFORE, THEY WOULD NOT ASSIST. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 121,000 AND CURREN... Read more
Incident date: Dec 18, 2008
THE FRONT PASSENGER SEATBELT RETRACTED AND WOULD NOT MOVE TO ENGAGE THE PASSENGER. IT WAS STUCK IN PLACE. THE DEALER EXAMINED IT AND SAID IT WAS NOT POSSIBLE TO FIX BECAUSE IT IS A 'CLOSED SYSTEM' AND WOULD NEED TO BE REPLACED. THEY WOULD CHARGE OVER $650 TO REPLACE IT FOR PARTS AND LABOR. *TR
Incident date: Nov 1, 2008
MY 2001 VOLVO V70T HAS BEEN LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS AND HAS HAD VEHICLE HESITATION UPON ACCELERATION. THE DEALERSHIP, NALLEY VOLVO IN ATLANTA HAS HAD MY CAR FOR ALMOST A MONTH. VOLVO WAS INVOLVED IN A LAWSUIT WHICH LED TO A RECALL .RECALL CAMPAIGN NUMBER:06V441000. MY CAR RECEIVED THE SOFTWARE UPGRADE A FEW YEARS AGO BUT MY SYMPTOMS ARE EXACTLY WHAT THE RECALL WAS FO... Read more
Incident date: Mar 16, 2009
TOOK CAR SEATS TO PACIFIC SAFETY COUNCIL TO CHECK PROPER INSTALLATION OF TWO CAR SEATS. TECHNICIAN FOUND GRANDDAUGHTERS SEAT (BASE) STUCK IN REAR FACING POSITION. WOULD NOT RETURN TO FORWARD FACING POSITION. TECHNICIAN HAD SEEN ISSUE BEFORE SO WE REMOVED BASE, RETURNED BAR TO PROPER POSITION AND ATTACHED CAR SEAT. THIS WAS DONE WITH MY ASSISTANCE. DID NOT WANT CHILD RETURNING HOME IN IMPROPER... Read more
Incident date: Mar 4, 2009
ON 3/4/2009, WHILE DOING OTHER WORK TO THE CAR, A MECHANIC DISCOVERED THAT THE REAR PASSENGER SIDE COIL SPRING WAS BROKEN. IT WAS BROKEN AT THE LOWEST POINT AND THE CAR STILL SAT LEVEL, SO I WAS NOT EVEN AWARE. I DO NOT KNOW HOW LONG IT WAS BROKEN. IT LOOKED LIKE IT JUST DETERIORATED OVER TIME. ALTHOUGH OVER 9 YEARS OLD, THE CAR HAS LESS THAN 64,000 MILE, SO I WOULD NOT EXPECT A COIL SPRING TO... Read more
Incident date: Mar 3, 2009
2004 VOLVO S60 FUEL PRESSURE SENSOR. VOLVO ISSUED A RECALL FOR THIS FOR 2003-2004 MODELS. MY CAR HAD THIS PROBLEM AND ITS SYMPTOMS (CAR STALLING). VOLVO DEALERSHIP SAID MY CAR DID NOT FALL INTO RECALL DUE TO VIN # BREAK. VOLVO CORPORATION NEVER BOTHERED TO RETURN MY CALLS. I FEEL THAT I SHOULD BE REIMBURSED FOR THIS REPAIR AS IT CLEARLY MEETS THE RECALL DESCRIPTION. *TR
Incident date: Mar 17, 2009
WHILE OPERATING THE VEHICLE A LOUD "BANG" WAS HEARD FROM THE REAR OF THE VEHICLE CAUSING A MOMENTARY MOVING DISTURBANCE (SHIMMY). UPON STOPPING THE VEHICLE TO INSPECT, I NOTICED THERE WAS NO LONGER ANY TENSION ON THE PARKING BRAKE. CONTINUING TO DRIVE INDICATED THAT THE BRAKE WAS SEIZED ON ONE WHEEL AND LOOSE/RATTLING PARTS FROM SOMEWHERE NEAR THE REAR WHEEL. FURTHER INVESTIGATION HAS SO FAR R... Read more
Incident date: Jan 24, 2009
CAR STARTED MAKING A LOUD, METAL GRINDING SOUND WHILE PULLING OUT OF A SHOPPING CENTER PARKING LOT. NO PREVIOUS PROBLEMS OR FAILURES. NO SERVICE CODE. BROUGHT CAR TO DEALER AND CONFIRMED MY FEAR IT WAS THE TRANSMISSION. ONLY 69,000 MILES ON CAR. I'VE BEEN AWARE OF TRANSMISSION PROBLEMS ON XC90'S. I EVEN HAVE A NEIGHBOR WHO HAD TO REPLACE THE TRANSMISSION ON HIS 2004 XC90. HAVE ALWAYS HAD VO... Read more
Incident date: Feb 13, 2008
2000 S80 VOLVO ELECTRONIC THROTTLE BODY, CAR STALLING OF THE FREEWAY WITH CHILDREN IN CAR. VOLVO MALUFACTOR DEFECTED PART AND THEY CONTINUE TO CHARGE THEIR CUSTOMER FOR PARTS AND MAINTENANCE OF THIS DEFECTED PART. *TR
Incident date: Feb 13, 2008
2000 S80 VOLVO ELECTRONIC THROTTLE BODY, CAR STALLING OF THE FREEWAY WITH CHILDREN IN CAR. VOLVO MALUFACTOR DEFECTED PART AND THEY CONTINUE TO CHARGE THEIR CUSTOMER FOR PARTS AND MAINTENANCE OF THIS DEFECTED PART. *TR
Incident date: Mar 12, 2009
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND RELEASED WITH NO MAJOR INJURIES. THE MANUFACTURER STATED THAT THEY PERFORMED A COMPLETE SAFETY INSPECTION ON THE VE... Read more
Crash
1 injured
Incident date: Mar 9, 2009
THE IGNITION KEY CANNOT BE REMOVED FROM THE SWITCH AFTER THE ENGINE IS CUT OFF. *TR
Incident date: Mar 7, 2009
TL*THE CONTACT OWNS A 2001 VOLVO V70. WHEN THE CONTACT OPENED THE SUNROOF IN HER VEHICLE, A METAL BAR CRASHED DOWN ON HER HEAD. SHE SUSTAINED MINOR INJURIES AND A SLIGHT LACERATION TO HER HEAD. THE DEALER STATED THAT THEY COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS AVAILABLE. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 115,636. UPDATED 04-... Read more
1 injured
Incident date: Sep 9, 2005
VOLVO V70 2001 HESITATING TO CHANGE GEAR, PROBLEM OCCURS MORE FREQUENTLY DURING SLOW COMMUTE AT APROX. 20-40 MILES/HR. ONE DAY DRIVING THROUGH I-285 IN ATLANTA, GA CAR SUDDENLY STOPPED. THANK GOD I WAS AT AN EXIT AREA AND WAS ABLE TO SLIDE CAR TO A NON TRAFFIC AREA. CAR WAS ABLE TO START ENGINE AGAIN APROX. WITHIN 5-10 MINUTES. CAR PROBLEM WAS REPORTED TO NORTH POINT VOLVO, ALPHARETTA, GA. THE C... Read more
Incident date: Sep 9, 2005
VOLVO V70 2001 HESITATING TO CHANGE GEAR, PROBLEM OCCURS MORE FREQUENTLY DURING SLOW COMMUTE AT APROX. 20-40 MILES/HR. ONE DAY DRIVING THROUGH I-285 IN ATLANTA, GA CAR SUDDENLY STOPPED. THANK GOD I WAS AT AN EXIT AREA AND WAS ABLE TO SLIDE CAR TO A NON TRAFFIC AREA. CAR WAS ABLE TO START ENGINE AGAIN APROX. WITHIN 5-10 MINUTES. CAR PROBLEM WAS REPORTED TO NORTH POINT VOLVO, ALPHARETTA, GA. THE C... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:ELECTRICAL
Mar 7, 2009
Incident date: Dec 16, 2008
DECEMBER 16,2008 I HAD THE SERVICE RECALL "03V474000" NHTSA ID NUMBER SAFETY RECALL DONE ON MY CAR. SINCE THEN WHEN THE WEATHER IS WET THE CAR STILL HAS THE SAME FAILURE AND I HAVE TAKEN MY CAR INTO THE DEALERSHIP MARCH4TH,2009 AND TODAY MARCH 7TH STILL DO NOW WANT TO COMPLETE THE REPAIRS NEEDED TO CORRECT THIS ACTION. VOLVO DEALERSHIP IS JAFFARIAN IN HAVERHILL, MA. PLEASE HELP WITH THIS ISSUE ... Read more
Crash
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Mar 7, 2009
Incident date: Dec 16, 2008
DECEMBER 16,2008 I HAD THE SERVICE RECALL "03V474000" NHTSA ID NUMBER SAFETY RECALL DONE ON MY CAR. SINCE THEN WHEN THE WEATHER IS WET THE CAR STILL HAS THE SAME FAILURE AND I HAVE TAKEN MY CAR INTO THE DEALERSHIP MARCH4TH,2009 AND TODAY MARCH 7TH STILL DO NOW WANT TO COMPLETE THE REPAIRS NEEDED TO CORRECT THIS ACTION. VOLVO DEALERSHIP IS JAFFARIAN IN HAVERHILL, MA. PLEASE HELP WITH THIS ISSUE ... Read more
Crash
Incident date: Feb 26, 2009
MOST RECENT IS AN UPPER IDLER ARM WENT CAUSING THE TIMING BELT TO SKIP DAMAGING THE MOTOR: COST 4K TO FIX OR 5K TO INSTALL A USED MOTOR. PRESSURE TEST CAME BACK (NO PRESSURE)PISTONS ARE OK. SUNROOF CAVED IN ON MY HEAD. I DID GET CUTUP WITH THE GLASS. CAR STALLED, NEED NEW ALTERNATOR, FUEL LINK SHIELD FELL OFF BOTTOM OF CAR CAUSING THE FUEL LINE TO DRAG ON ROAD. I HAD TO TAPE THE RUBBER FUEL L... Read more
Incident date: Feb 26, 2009
MOST RECENT IS AN UPPER IDLER ARM WENT CAUSING THE TIMING BELT TO SKIP DAMAGING THE MOTOR: COST 4K TO FIX OR 5K TO INSTALL A USED MOTOR. PRESSURE TEST CAME BACK (NO PRESSURE)PISTONS ARE OK. SUNROOF CAVED IN ON MY HEAD. I DID GET CUTUP WITH THE GLASS. CAR STALLED, NEED NEW ALTERNATOR, FUEL LINK SHIELD FELL OFF BOTTOM OF CAR CAUSING THE FUEL LINE TO DRAG ON ROAD. I HAD TO TAPE THE RUBBER FUEL L... Read more
Incident date: Mar 7, 2009
I WAS PLANNING TO GO INTO WORK A BIT LATER THAN USUAL SO I LOADED UP MY TWO YOUNGEST BOYS INTO THE CAR FOR MY WIFE, AFTER SHE PULLED OUT I NOTICED NUMEROUS WET SPOTS ON MY CARPORT, THERE IS ENOUGH TREE POLLEN ON THE CARPORT THAT IT HOLDS THE FUEL EVIDENTLY FOR AN EXTENDED PERIOD OF TIME. UPON SEEING THE SPOTS ON THE CARPORT I RAN MY FINGER THROUGH THE AREA AND BEFORE I HAD MY HAND WITHIN A FOOT OF... Read more
Incident date: Mar 7, 2009
I WAS PLANNING TO GO INTO WORK A BIT LATER THAN USUAL SO I LOADED UP MY TWO YOUNGEST BOYS INTO THE CAR FOR MY WIFE, AFTER SHE PULLED OUT I NOTICED NUMEROUS WET SPOTS ON MY CARPORT, THERE IS ENOUGH TREE POLLEN ON THE CARPORT THAT IT HOLDS THE FUEL EVIDENTLY FOR AN EXTENDED PERIOD OF TIME. UPON SEEING THE SPOTS ON THE CARPORT I RAN MY FINGER THROUGH THE AREA AND BEFORE I HAD MY HAND WITHIN A FOOT OF... Read more
Incident date: Sep 29, 2008
ON/OFF CHECK ENGINE LIGHT WARNING ON MY V70 VOLVO 2004. I HAD 1 INCIDENT OF STALLING WITHOUT ANY WARNING. LUCKILY IT WAS NIGHT TIME AND NO ACCIDENT OCCURED.I HAD IT DIAGNOSED AT LOCAL VOLVO DEALERSHIP SERVICE DEPARTMENT AND IT TURNED TO BE FAULTY FUEL PRESSURE SENSOR. I DID MY RESEARCH OVER THE WEB AND THERE WAS A VOLUNTARY RECALL MADE BY VOLVO DATED 25MAY OF 2007. I FALL ON EVERY CATEGORY BUT WH... Read more
Incident date: Feb 25, 2009
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND WAS UNABLE TO DRIVE MORE THAN 15 TO 20 MILES PER HOUR. THE FAILURE OCCURS OFTEN WHILE BEING DRIVEN. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. ANOTHER MECHANIC STATED THAT NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS RELATED TO THE FAI... Read more
Incident date: Feb 15, 2008
SIBLING FILING COMPLAINT FOR FATHER (MY EMAIL HIS NAME AND ADDRESS LISTED). HEATED SEAT ELECTRICAL WIRE BURNT HOLE THROUGH LEATHER UPHOLSTERY. INSTRUCTED TO REMOVE FUSE FOR HEATED SEATS. *TR
Incident date: Feb 17, 2009
TRANSMISSION/RADIATOR FAILURE. COOLANTS MIXING WITH EACH OTHER AND CAUSING TRANSMISSION TO SLIP IN AND OUT OF GEAR AT LOWER SPEEDS. DEALER SAYS $5000.00 TO REPAIR/REPLACE BOTH TRANNY AND RADIATOR. I HAD TAKEN MY 2003 VOLVO C-70 CONVERTIBLE IN 6 MONTHS PRIOR COMPLAINING OF A LOW WHIRRING NOISE WHICH THEY COULD NOT DETECT OR WOULD NOT DETECT. I ASKED ABOUT WARRANTY/OR SECRET WARRANTY AND THEY SAID ... Read more
Incident date: Feb 17, 2009
TRANSMISSION/RADIATOR FAILURE. COOLANTS MIXING WITH EACH OTHER AND CAUSING TRANSMISSION TO SLIP IN AND OUT OF GEAR AT LOWER SPEEDS. DEALER SAYS $5000.00 TO REPAIR/REPLACE BOTH TRANNY AND RADIATOR. I HAD TAKEN MY 2003 VOLVO C-70 CONVERTIBLE IN 6 MONTHS PRIOR COMPLAINING OF A LOW WHIRRING NOISE WHICH THEY COULD NOT DETECT OR WOULD NOT DETECT. I ASKED ABOUT WARRANTY/OR SECRET WARRANTY AND THEY SAID ... Read more
Incident date: Feb 28, 2009
NOTICED ENGINE DYING OUT WHEN ACCELERATING, THE PROBLEM WAS NOTICEABLY GETTING WORSE. FINALLY THE CAR CAME TO A STOP AT THE LIGHT, LIGHT TURNED GREEN PRESSED ON THE ACCELERATOR PEDAL AND NO RESPONSE, CAR SAT THERE IN IDLE WITH NO RESPONSE TO PRESSING ON THE PEDAL. *TR
Incident date: Mar 1, 2009
I PURCHASED THIS 2001 VOLVO V70 XC NEW FROM SWEDEN, FACTORY DELIVERY.THE TRANSMISSION HAD TO BE REPLACED @ 19,000MI I HAVE SINCE THEN HAVE TAKEN IT IN FOR VARIOUS TRANSMISSION PROBLEMS. SUDDEN SURGES, HARSH UP SHIFTING AND DOWN SHIFTING. THE DEALERSHIP ALWAYS DOES EVERYTHING EXCEPT REPLACING IT AGAIN, I.E. SOFTWARE ISSUES ONLY. BUT THE PROBLEM STILL EXISTS. THEY ONLY DIFFERENCE IS THAT THE TRANSMI... Read more
Incident date: Mar 1, 2009
I PURCHASED THIS 2001 VOLVO V70 XC NEW FROM SWEDEN, FACTORY DELIVERY.THE TRANSMISSION HAD TO BE REPLACED @ 19,000MI I HAVE SINCE THEN HAVE TAKEN IT IN FOR VARIOUS TRANSMISSION PROBLEMS. SUDDEN SURGES, HARSH UP SHIFTING AND DOWN SHIFTING. THE DEALERSHIP ALWAYS DOES EVERYTHING EXCEPT REPLACING IT AGAIN, I.E. SOFTWARE ISSUES ONLY. BUT THE PROBLEM STILL EXISTS. THEY ONLY DIFFERENCE IS THAT THE TRANSMI... Read more
Incident date: Dec 31, 2008
MY 2003 VOLVO XC90'S TRANSMISSION WENT OUT JUST TEN DAYS AFTER THE WARRANTY EXPIRED. VOLVO CUSTOMER SERVICE OFFERED A GOOD FAITH REPAIR BUT STILL COST ME SEVERAL THOUSAND OUT-OF-POCKET IN REPAIR COSTS. SIX WEEKS AFTER REPAIR, I HAVE A PUDDLE ON MY GARAGE FLOOR. THIS PROBLEM, WITH THE T6 TRANSMISSION, IS RATHER COMMON AND WELL-DOCUMENTED. IF THE PROBLEM IS SO PREVALENT, WHY IS THERE NOT A FULL RECA... Read more
Incident date: Jan 22, 2009
COMING TO A STOP SIGN, ON A RURAL ROAD, FUNNY NOISE, THEN URGENT TRANSMISSION LIGHT CAME ON. DIDN'T HEAR ANYTHING, TRIED TO MOVE VEHICLE, GO UP A HILL AND IT SEEM AS IF I LOST FIRST AND SECOND GEAR. TOWED TO SHOP, THEY GOT THE LIGHT TO COME OFF, THEY BELIEVE IT NEEDS A TRANSMISSION BUT WON'T DO ANYTHING. I'M TRYING TO DRIVE IT OCCASIONALLY AND I'VE ALMOST GOTTEN STUCK TWICE. TRANSMISSION IS SL... Read more
Incident date: Feb 26, 2009
WITH EACH SERVICE AT POINT WEST VOLVO NOW PARK PLACE VOLVO SINCE PURCHASING THE CAR, DALLAS TX, I REPORTED A PROBLEM WITH MY 2004 XC90 T6 THAT MY ENGINE SURGES ON TAKEOFF. WITH EACH SERVICE, THEY COULD NOT DUPLICATE THE PROBLEM AND DID NOT LIST THIS ON THE INVOICE. WELL, SINCE THEY DID NOT FIND A PROBLEM, I DID NOT QUESTION WHY IT WAS NOT LISTED. TWO DAYS AGO THE 'TRANSMISSION SERVICE URGENT"... Read more
Incident date: Feb 23, 2009
DEAR SIR OR MADAM, I BOUGHT THE VOLVO S40 FOR ITS SAFETY RECORD. THIS ONE IS A 2004 VOLVO S40. AT THAT TIME, IT HAD ABOUT 43K MILES ON IT. NOW, IT HAS 53K MILES ON IT. ON 23RD FEBRUARY 2009, THE STEERING WHEEL COMPLETELY FROZE UP ON THE INTERSTATE MAKING IT VERY DIFFICULT TO CHANGE LANES, ETC. WITH GREAT DIFFICULTY, WE MANAGED TO BRING IT HOME. THE NEXT DAY, IT WAS STILL FROZEN AND WE C... Read more
Incident date: Feb 21, 2009
FRONT DRIVER COIL SPRING BROKE. THE FRONT DRIVER SIDE COIL SPRING BROKE OFF MY 2001 VOLVO XC70. THE COIL SPRING JUST SPLIT AND YOU COULD HEAR A LOUD CLACKING NOISE. THE COIL SPRING COULD HAVE RUPTURED MY TIRE BUT THANKFULLY MY FAMILY AND I WERE OK. AFTER FURTHER RESEARCH, IT TURNS OUT THERE HAVE BEEN A LOT OF FORUMS THAT COMPLAIN ABOUT THE COIL SPRING SNAPPING ON THE DRIVER SIDE OF THE VOLVO XC SE... Read more
Incident date: Feb 1, 2009
RECEIVED A TRANSMISSION URGENT SERVICE WARNING LIGHT. TOOK THE CAR TO DEALER AND THEY STATED I NEED A NEW TRANSMISSION. CAR HAS 62,000 MILES AND HAS ALWAYS BEEN SERVICED AT VOLVO. I DID A SEARCH ONLINE AND FOUND OVER 200 COMPLAINTS OF THE SAME FAILURES I STATED. VOLVO WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR
Incident date: Feb 8, 2009
THE FIRST INCIDENT OCCURRED WHEN MY WIFE AND I WERE PICKING UP MY GRANDDAUGHTER AT HER HOME LOCATED ON A STEEP HILLSIDE WITH A STEEP DRIVE PROBABLY 8 PLUS DEGREES. I PUT THE CAR IN REVERSE AND STARTED TO BACK DOWN THE DRIVE. I HAD TO BACK OVER THE CONCRETE DRIVE EDGE AS I HAD PULLED OFF INTO THE YARD TO MAKE ROOM FOR HER PARENTS VEHICLE. TO GET OVER THE EDGE I HAD TO PRESS LIGHTLY ON THE ACCEL... Read more
Crash
Incident date: Jan 1, 2009
2002 V70 VOLVO BRAKE LIGHT RELAY. I AM EXPERIENCING A SAFETY ISSUE WHERE I STEP ON MY BRAKES AND SOMETIMES MY SIDE BRAKE LIGHTS WORK AND MOST TIMES THEY DO NOT. THE HATCH BRAKE LIGHT ALWAYS WORKS. THERE WAS A 2004 RECALL FOR 2002 VOLVOS BUT ACCORDING TO VOLVO MY VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, I AM EXPERIENCING THE EXACT SAME SAFETY ISSUE AND HAD IT CONFIRMED BY A MECHANIC. IS TH... Read more
Incident date: Jan 20, 2009
I HAVE THE ILL FATED XC90 T6...LIKE CLOCKWORK AT 53000 MILES THE DREADED TRANSMISSION SERVICE URGENT LIGHT COMES ON....NOW I AM SUPPOSED TO FORK OVER 7000 BUCKS FOR A COMPLETELY DEFECTIVE TRANSMISSION! *TR
Incident date: Jan 20, 2009
I HAVE THE ILL FATED XC90 T6...LIKE CLOCKWORK AT 53000 MILES THE DREADED TRANSMISSION SERVICE URGENT LIGHT COMES ON....NOW I AM SUPPOSED TO FORK OVER 7000 BUCKS FOR A COMPLETELY DEFECTIVE TRANSMISSION! *TR
Incident date: Jan 20, 2009
I HAVE THE ILL FATED XC90 T6...LIKE CLOCKWORK AT 53000 MILES THE DREADED TRANSMISSION SERVICE URGENT LIGHT COMES ON....NOW I AM SUPPOSED TO FORK OVER 7000 BUCKS FOR A COMPLETELY DEFECTIVE TRANSMISSION! *TR
Incident date: Feb 4, 2009
TL*THE CONTACT OWNS A 2001 VOLVO S40. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. HE INVESTIGATED AND NOTICED THAT THE EXHAUST PIPE WAS LOOSE FROM THE BASE. THE MANUFACTURER STATED THAT A WARRANTY WAS OFFERED FOR THE DEFECT; HOWEVER, THE VIN WAS NOT INCLUDED IN THE WARRANTY. THE EXHAUST SYSTEM WILL BE REPLACED AT THE COST OF $1,000. T... Read more
Incident date: Jan 15, 2009
2004 VOLVO XC90 TRANSMISSION FAILURE. *TR
Incident date: Dec 10, 2008
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER,... Read more
Incident date: Dec 10, 2008
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER,... Read more
Incident date: Dec 10, 2008
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER,... Read more
Incident date: Dec 10, 2008
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER,... Read more
Incident date: Dec 10, 2008
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER,... Read more