Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: May 17, 2009
THE VEHICLE SPORADICALLY SURGE/HESITATE AND STALLS AT LOW REVS. THIS STARTED MAYBE ABOUT HALF A YEAR AGO AND HAS GOTTEN WORSE WITH THE PROBLEMS EVEN AT HIGH REVS. THE PROBLEM CULMINATED ON MAY 17TH 2009 OR THERE ABOUT WHEN I NEARLY GOT INTO AN ACCIDENT. I WAS TRAVELING ON THE MIDDLE AT ABOUT 60 MPH AND THERE WAS A SLOWER VEHICLE IN FRONT OF ME. I ACCELERATED TO TRY TO PASS THE VEHICLE ON THE FAST ... Read more
VOLVO
S80
(2000) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
May 26, 2009
Incident date: Feb 15, 2009
TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT THE TRANS SIGNAL (ALERT TO THE ABS AND SPEED SENSOR) WOULD ALTER THE ABS AND ALL OF THE INSTRUMENT PANEL LIGHTS WOULD ILLUMINATE. HE HAD NOT NOTICED ANY PERFORMANCE ISSUES WITH THE VEHICLE DUE TO THE FAILURE. HE TOOK THE VEHICLE TO A REPAIR SHOP FOR DIAGNOSTIC TESTING. THE RESULTS PRODUCED SIX CODES AND INDICATED THAT THE SPEED SENS... Read more
Incident date: Nov 1, 2008
2001 VOLVO S60 HAS INTERMITTENT SURGING AT HIGHWAY SPEEDS. AT IDLE, ENGINE RPM DROPS BELOW 500 AND NEARLY DIES. *TR
Incident date: Sep 2, 2008
TL*THE CONTACT OWNS A 2003 VOLVO V70. THE CONTACT STATED THAT THE FUEL PUMP ASSEMBLY SUCKS UP RAW GAS, WHICH CAUSES A STRONG SMELL OF FUEL. THE CONTACT USED A RAG TO SOAK UP THE GAS AFTER TURNING OFF THE VEHICLE, BUT THE FUEL RETURNS TO THE PUMP ASSEMBLY. HE FEELS THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE THE VEHICLE COULD CATCH FIRE. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 62,0... Read more
Incident date: Mar 10, 2009
DISPLAYS "CHECK ENGINE" MOST OF THE TIME AND DOWNLOADS TO A FUEL PRESSURE SENSOR. AUTO HESITATES PERIODICALLY AND HAS ON 4 SEPARATE OCCASIONS STALLED COMPLETELY. 07V226000 HAS A RECALL FOR THIS EXACT PROBLEM BUT VOLVO SAYS MY VIN NOT AFFECTED. SEEMS FROM SEEING OTHER COMPLAINTS WITH SAME PROBLEM THAT VOLVO UNDERESTIMATED THEIR PROBLEM. *TR
Incident date: May 9, 2009
I OWN A 2003 VOLVO XC90 T6. THE TRANSMISSION FAILED ONCE AT 66,000 MILES AND WAS REPLACED. AT THAT TIME VOLVO PAID 50% OF THE COST. MY COST WAS $2,700. IT HAS NOW FAILED AGAIN AT 107,000 AND IS NOW AWAITING ITS THIRD TRANSMISSION. I HAVE FILED A COMPLAINT AT VOLVO CUSTOMER SERVICE ON THE WEBSITE . VOLVO IS OFFERING TO PROVIDE THE PARTS IF I PAY FOR THE LABOR. THE CAR FAILED ON THE NEW YORK T... Read more
Incident date: May 11, 2009
I'VE BEEN GETTING A ROARING SOUND FROM UNDER MY '04 VOLVO XC90 T6. AFTER SPENDING $3000 REPLACING AN "ANGLE ARM" AT THE VOLVO DEALERSHIP, THERE'S BEEN NO IMPROVEMENT. I'M NOW TOLD I NEED TO REPLACE MY TRANSMISSION. COST ESTIMATE IS $7000. *TR
Incident date: Apr 18, 2009
FAILURE OF TRANSMISSION IN A 2004 VOLVO XC 90 WITH 64,000 MILES WHILE DRIVING ON THE HIGHWAY. ENTIRE TRANSMISSION AND RADIATOR HAD TO BE REPLACED. *TR
Incident date: May 14, 2006
TL*THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING LOW SPEEDS, THE VEHICLE WOULD ACCELERATE ABNORMALLY. THE CONTACT EXPERIENCED DIFFICULTY ACCELERATING AS IF THE VEHICLE WERE IN LIMP MODE. IN ADDITION, THE VEHICLE STALLS WITHOUT WARNING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE 2003 S60 WAS NOT INCLUDED IN NHTSA CA... Read more
Incident date: May 14, 2006
TL*THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING LOW SPEEDS, THE VEHICLE WOULD ACCELERATE ABNORMALLY. THE CONTACT EXPERIENCED DIFFICULTY ACCELERATING AS IF THE VEHICLE WERE IN LIMP MODE. IN ADDITION, THE VEHICLE STALLS WITHOUT WARNING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE 2003 S60 WAS NOT INCLUDED IN NHTSA CA... Read more
Incident date: Aug 1, 2006
I HAVE A 1996 VOLVO 850 TURBO STATION WAGON. IT HAS ONLY 41,000 MILES BUT THE ABS LIGHT WOULD COME ON AND OFF. I AM TOLD THIS IS A COMMON PROBLEM FOR THE CAR. VOLVO CLAIMS IT IS ONE OF THE SAFEST CAR ON THE ROAD AND QUITE RELIABLE. I DISAGREE. PLS. ASK VOLVO TO ISSUE A RECALL AS THIS IS ANNOYING AND COULD PROVE TO BE DANGEROUS. *TR
Incident date: Apr 28, 2009
2003 VOLVO XC90 - TRANSMISSION IS "STUCK" IN 3RD GEAR. I JUST FOUND OUT THE TRANSMISSION IS BUILT BY GM. NO WONDER THERE IS A PROBLEM! THE DEALER SAID TO "FIX" THE PROBLEM WOULD BR $6K+. HE SAID THE AXLE HAD LEAKED GREASE INTO THE TRANSMISSION AND IS CAUSING THE ISSUE. GM BUILT THE TRANSMISSION AND THIS IS NOT THE FIRST TIME I HAVE HEARD OR READ ABOUT THE SAME PROBLEM. THE CAR IS SLUGGISH FRO... Read more
Incident date: May 14, 2009
CONTINENTAL CONTIEXTREMECONTACT RADIALS SIZE 205/55 R16 V SPEED RATING, PURCHASED ON 7/10/08. TIRES HAVE APPROXIMATELY 10,000 MILES AT INCIDENT DATE. UPON ARRIVING AT DESTINATION AFTER A 9 HOUR TRIP TRAVELING AT APPROXIMATELY 67MPH AVERAGE, BOTH RIGHT SIDE TIRES HAD LARGE BULGES IN THE SIDEWALL. THE RIGHT REAR TIRE HAS A GOLFBALL SIZED BULGE, THE FRONT RIGHT TIRE SLIGHTLY SMALLER. THE SIDEWALL... Read more
Incident date: Apr 1, 2008
THE VOLVO XC90 T6 MODEL HAS A SIGNIFICANT SAFETY ISSUE WITH THE TRANSMISSION. MY 2003 XC90 T6 WITH LESS THAN 65K MILES ON IT HAD THE TRANSMISSION FAIL. I WAS DRIVING DOWN A LIMITED ACCESS HIGHWAY (HWY100 IN MINNEAPOLIS) WHEN THE TRANSMISSION FAILED. I COULD NOT DRIVE OVER 30 MPH ON THIS FAST MOVING HIGHWAY. IN RESEARCHING THIS PROBLEM, IT IS PAINFUL CLEAR THAT THIS MODEL HAS AN EXTENSIVE H... Read more
Incident date: Apr 15, 2009
VOLVO 1999 S80 - CAR WENT FROM 60 MPH TO 20 MPH ON FREEWAY. TOLD IT WAS THE ELECTRONIC THROTTLE BODY. ALSO TOLD IT WAS A MONTH OUT OF THE EXTENDED WARRANTY. *TR
Incident date: Apr 2, 2009
WHILE DRIVING DOWN THE ROAD, MY 2004 VOLVO S80 2.5T WILL SUDDENLY LOSE POWER, SURGE FORWARD OR ENTER 'LIMP MODE" WITH A MESSAGE OF "REDUCED ENGINE PERFORMANCE" FOLLOWED BY "ENGINE SERVICE REQUIRED." USING AN OBDII CODE READER I DISCOVERED THAT THESE MESSAGES AND MY ISSUE WERE CAUSED BY A PROBLEM WITHIN THE ELECTRONIC THROTTLE MODULE (ETM). I TOOK IT INTO A LOCAL VOLVO REPAIR SHOP AND THEY CONFI... Read more
Incident date: Apr 2, 2009
WHILE DRIVING DOWN THE ROAD, MY 2004 VOLVO S80 2.5T WILL SUDDENLY LOSE POWER, SURGE FORWARD OR ENTER 'LIMP MODE" WITH A MESSAGE OF "REDUCED ENGINE PERFORMANCE" FOLLOWED BY "ENGINE SERVICE REQUIRED." USING AN OBDII CODE READER I DISCOVERED THAT THESE MESSAGES AND MY ISSUE WERE CAUSED BY A PROBLEM WITHIN THE ELECTRONIC THROTTLE MODULE (ETM). I TOOK IT INTO A LOCAL VOLVO REPAIR SHOP AND THEY CONFI... Read more
Incident date: Apr 2, 2009
WHILE DRIVING DOWN THE ROAD, MY 2004 VOLVO S80 2.5T WILL SUDDENLY LOSE POWER, SURGE FORWARD OR ENTER 'LIMP MODE" WITH A MESSAGE OF "REDUCED ENGINE PERFORMANCE" FOLLOWED BY "ENGINE SERVICE REQUIRED." USING AN OBDII CODE READER I DISCOVERED THAT THESE MESSAGES AND MY ISSUE WERE CAUSED BY A PROBLEM WITHIN THE ELECTRONIC THROTTLE MODULE (ETM). I TOOK IT INTO A LOCAL VOLVO REPAIR SHOP AND THEY CONFI... Read more
Incident date: May 11, 2009
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHEN THE CONTACT ARRIVED HOME, SHE NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. FLAMES WERE PRESENT SOON AFTER. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. EVERYTHING UNDER THE HOOD WAS MELTED. A FIREFIGHTER STATED THAT IT APPEARED TO BE AN ELECTRICAL FIRE. A REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT STATED THAT SHE WILL CALL VOL... Read more
Fire
Incident date: Aug 1, 2004
1999 VOLVO S80 HAS ISSUES WITH RECALL NOTICE ON THE ELECTRONIC THROTTLE SYSTEM SOFTWARE. CONSUMER WANTS A REFUND FOR THE DEFECTS ON THE VEHICLE. *NJ PRIOR TO THE RECALL, THE CONSUMER NOTICED SOME IRREGULARITIES REGARDING THE PERFORMANCE SUCH AS THE SERVICE ENGINE LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS ON AN UPHILL AND THE ACCELERATOR WAS APPLIED, THE VEHICLE WOULD NOT MOVE. *JB
Incident date: Nov 16, 2008
TL*THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE WOULD IDLE HIGH AND THEN LOW. THE VEHICLE WOULD SLOW DOWN AS WELL. WHEN HE RELEASED THE ACCELERATOR PEDAL, THE VEHICLE WOULD LURCH INSTEAD OF GAIN SPEED. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOT ENOUGH VACUUM IN THE SYSTEM, WHIC... Read more
Incident date: Apr 25, 2009
WE OWN A 1999 VOLVO S70. WHILE DRIVING THE CAR IT STARTED TO SURGE WHILE AT A STOP WITHOUT AND FOOT ON THE GAS PEDAL AT ALL. WHILE TRYING TO PULL OUT FROM A STOP SIGN THE CAR HAD A MIND OF ITS OWN. IT DID WHAT IT WANTED TOO WITHOUT MY CONTROLLING IT. THE GAS PEDAL WENT UP AND DOWN ALL BY ITSELF. THE CAR THEN STALLED AND WOULD NOT START AND RUN. A CHECK ENGINE LIGHT CAME ON AND A ETS LIGHT CAME ON... Read more
Incident date: Apr 25, 2009
WE OWN A 1999 VOLVO S70. WHILE DRIVING THE CAR IT STARTED TO SURGE WHILE AT A STOP WITHOUT AND FOOT ON THE GAS PEDAL AT ALL. WHILE TRYING TO PULL OUT FROM A STOP SIGN THE CAR HAD A MIND OF ITS OWN. IT DID WHAT IT WANTED TOO WITHOUT MY CONTROLLING IT. THE GAS PEDAL WENT UP AND DOWN ALL BY ITSELF. THE CAR THEN STALLED AND WOULD NOT START AND RUN. A CHECK ENGINE LIGHT CAME ON AND A ETS LIGHT CAME ON... Read more
Incident date: Apr 27, 2009
MY 1995 VOLVO 850 DEVELOPED A GAS TANK LEAK AT A HEAT SHIELD ATTACHMENT. THIS IS THE SAME DEFECT THAT LED TO A SAFETY RECALL OF VOLVO 850'S IN CERTAIN SOUTHERN STATES AND A SERVICE RECALL IN THE OTHER STATES IN 2004 (SEE RECALL CAMPAIGN 04V368000). I WAS NEVER PROVIDED NOTICE OF THIS RECALL, AND VOLVO NOW REFUSES TO PAY FOR THE NECESSARY REPLACEMENT OF THE GAS TANK--A SUBSTANTIAL EXPENSE APPAREN... Read more
Incident date: Apr 27, 2009
MY 1995 VOLVO 850 DEVELOPED A GAS TANK LEAK AT A HEAT SHIELD ATTACHMENT. THIS IS THE SAME DEFECT THAT LED TO A SAFETY RECALL OF VOLVO 850'S IN CERTAIN SOUTHERN STATES AND A SERVICE RECALL IN THE OTHER STATES IN 2004 (SEE RECALL CAMPAIGN 04V368000). I WAS NEVER PROVIDED NOTICE OF THIS RECALL, AND VOLVO NOW REFUSES TO PAY FOR THE NECESSARY REPLACEMENT OF THE GAS TANK--A SUBSTANTIAL EXPENSE APPAREN... Read more
Incident date: Apr 27, 2009
CATASTROPHIC FAILURE OF FRONT PASSENGER COIL SPRING. *TR
Incident date: Apr 25, 2009
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AN... Read more
Incident date: Apr 25, 2009
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AN... Read more
Incident date: Apr 25, 2009
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AN... Read more
Incident date: Apr 20, 2009
ETM ISSUE CAR STOPPED ACCELERATING ENDED UP HAVING TO PULL OFF THE ROAD. ETM MAY ACT NORMAL OR GO INTO LIMP HOME MODE AT ANY MOMENT SOMETIMES YOU CAN DRIVE ALL DAY N PROBLEMS OTHER DAYS YOU CAN'T GO ANYWHERE. WHEN AFFECTED RPMS WILL NOT EXCEED 2500 AND TOP SPEED SEEMS TO BE ABOUT 20 MPH. *TR
Incident date: Nov 23, 2008
I OWN A 2002 VOLVO S60 ABOUT 4-5 MONTHS AGO I NOTICED MY CAR SMELT LIKE GAS. I THOUGHT THIS WAS ODD SINCE IT WAS WINTER. I TOOK IT INTO MY MECHANIC AND HE SAID IT WAS LEAKING GAS. HE THEN ADVISED ME ABOUT THE RECALL FOR 2002 S60S. I LOOKED ONLINE ABOUT THE RECALL AND SURE ENOUGH MY MAKE AND MODEL HAD A RECALL, SO I CALLED VOLVO, AND THEY QUICKLY DISMISSED MY CLAIM. THEY SAID THAT MY VIN DID NOT MA... Read more
Incident date: Dec 20, 2008
I HAVE A 2002 VOLVO S60 THAT IS RECALLING CARS WITH LEAKING FUEL PUMPS. WE HAVE HAD THIS CAR FOR ABOUT A YEAR AND IT'S BEEN LEAKING GAS SLOWLY AND NOW GAS IS COMING OUT OF OUR CAR A LOT. I CALLED VOLVO AND THEY AREN'T ABLE TO REPAIR THE CAR BECAUSE THE WARRANTY EXPIRED FOR MY VIN IN JULY 2002. I DO THINK THAT OUR CAR SHOULD QUALIFY TO BE REPAIRED. *TR
Incident date: Apr 17, 2009
1. THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE INTO THIRD GEAR AS QUICKLY AS IT SHOULD. ON APRIL 17TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN JUNE OF 2008. 3. I... Read more
Incident date: Apr 21, 2009
EXTENDED RECALL 07V152000 DESCRIPTION FOR FUEL PUMP REPLACEMENT - FIRE HAZARD. ASIDE FROM FUEL ODOR, IT SHOULD INCLUDE SETTING OF DASH MIL INDICATOR OF ODB11 SMALL EMISSIONS LEAK AS A PRECURSOR INDICATION OF FUEL LEAK. *TR
Incident date: Mar 25, 2009
MY VOLVO TRUCK STARTED HAVING LOW POWER PROBLEM AFTER A CERTIFIED VOLVO DEALER REPLACED COPPER CUPS ON IT. TO FIX THAT PROBLEM, I TOOK THE TRUCK TO ANOTHER CERTIFIED VOLVO DEALER, WHO REPLACED EGR VALVE,WHICH WAS UNDER WARRANTY. ACCORDING TO THEM, IT WAS SUPPOSED TO RESOLVE THE PROBLEM, BUT IT DID NOT. IT STILL HAD LOW POWER. I BROUGHT IT BACK TO THEM. AFTER TESTING IT FOR THE SECOND TIME, THEY SA... Read more
Incident date: Apr 17, 2007
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO DECELERATE AND THEN STALLED. THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. FIVE MINUTES AFTER THE FAILURE OCCURRED, THE VEHICLE RESTARTED ITSELF. TWO DAYS LATER, THE VEHICLE WOULD NOT START. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGI... Read more
Incident date: Apr 10, 2009
PURCHASED A VOLVO OVERSEAS IN 2005 AND IT RECENTLY BROKE DOWN LAST WEEK IN THE MIDDLE OF AN INTERSECTION. I HAD IT TOWED TO THE VOLVO DEALER IN FORT WALTON BEACH AND THEY TOLD ME MY PART WAS FAULTY AND WILL HAVE IT RUNNING BY THE NEXT DAY. I CALLED MY WARRANTY COMPANY AND THEY TOLD ME THAT PART HAD BEEN RECALLED AND VOLVO SHOULD PAY FOR IT BUT THEY DENIED THERE WAS A RECALL AND CALLED IT AN EXT... Read more
Incident date: Apr 10, 2009
PURCHASED A VOLVO OVERSEAS IN 2005 AND IT RECENTLY BROKE DOWN LAST WEEK IN THE MIDDLE OF AN INTERSECTION. I HAD IT TOWED TO THE VOLVO DEALER IN FORT WALTON BEACH AND THEY TOLD ME MY PART WAS FAULTY AND WILL HAVE IT RUNNING BY THE NEXT DAY. I CALLED MY WARRANTY COMPANY AND THEY TOLD ME THAT PART HAD BEEN RECALLED AND VOLVO SHOULD PAY FOR IT BUT THEY DENIED THERE WAS A RECALL AND CALLED IT AN EXT... Read more
Incident date: Feb 18, 2009
THE PASSENGER SIDE FRONT COIL SPRING ON OUR 2001 VOLVO XC70 SNAPPED. THE CAR HAD BEEN SITTING IN OUR GARAGE FOR TWO WEEKS AND WHEN I BACKED IT OUT I HEARD THIS AWFUL NOISE FROM THE FRONT END. UPON EXAMINATION THE BROKEN SPRING WAS DISCOVERED. DROVE SLOWLY TO GARAGE WHERE BOTH SPRINGS AND SEATS WERE REPLACED DUE TO INDICATIONS OF CORROSION AND TO ENSURE SPRING RATES WOULD BE THE SAME. IF THIS HAD O... Read more
Incident date: Apr 8, 2008
TL*THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT TOOK HER VEHICLE TO THE DEALER AT LEAST THREE TIMES BECAUSE A SEAT IN THE REAR ROW FAILED. THE SEAT CONTINUES TO FAIL AFTER EACH REPAIR. IN THE BACK OF THE SEAT IS A LATCH, BUT IT DOES NOT REMAIN FASTENED. THE SEAT IS UNDER WARRANTY, BUT THE DEALER WILL NOT REPLACE THE SEAT. THE DEALER STATED THAT THEY ONLY INSTALL NEW PARTS ON VEHICLES. THE... Read more
Incident date: Feb 24, 2007
I TOOK MY CAR TO A CAR WASH IN FEB. 2008 AND THE SUNROOF EXPLODED. IT COST ME ALMOST $1500.00 TO FIX. I SENT IN THE DOCUMENTATION TO THE CARWASH ASSOCIATION. THEY TOLD ME VOLVO WILL REIMBURSE ME. I PRAY THEY ARE RIGHT. *TR
Incident date: Apr 7, 2009
THERE IS OR WAS NO FAILURE OR CRASH , BUT WHAT IT SOUNDS LIKE THERE MIGHT BE ONE ON THE RECALL OF MY VOLVO V70 STATION WAGON 2002 BECAUSE OF A POSSIBLE MALFUNCTIONING SOFTWARE IN THE ELECTRONIC THROTTLE SYSTEM . THE RECALL NOTICE CAME FROM VOLVO CARS OF NORTH AMERICA, LLC. I NEED SOME MORE INFORMATION ON THIS TO SEE JUST HOW URGENT AND SERIOUS I SHOULD TAKE PRIORITY TO GET MY CAR IN TO SEE A VOL... Read more
Incident date: Apr 4, 2009
TL*THE CONTACT OWNS A 1996 VOLVO 850 GLT. WHILE PARKED IN THE CONTACT'S DRIVEWAY, THE VEHICLE BURST INTO FLAMES UNEXPECTEDLY. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE REPORT INDICATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED. THE GARAGE DOOR, HOUSE SIDING, AND DRIVEWAY SURFACE WERE DAMAGED. IN ADDITION, A SMALL ... Read more
Fire
Incident date: Dec 15, 2008
AFTER LETTING THE VEHICLE SIT OVER NIGHT...WHEN STARTING THE VEHICLE IN THE MORNING THERE IS NO BRAKE PRESSURE AFTER A HALF MILE OF DRIVING. THIS HAPPENS EVERYDAY AND THIS IS A COMMON PROBLEM WITH VOLVOS. THIS PROBLEM COULD RESULT IN VERY SERIOUS PROBLEMS AND MAYBE EVEN FATAL TO OTHER VOLVO OWNERS WHO ARE NOT AWARE OF THIS COMMON PROBLEM......I DO KNOW THAT ON THE VOLVO S40 2000 MODEL THIS WAS A... Read more
Incident date: Apr 1, 2009
MY VOLVO XC90 2004, DRIVER'S SIDE GETS FLOODED DURING HEAVY RAIN. DURING LIGHT RAIN, THE INTERIOR WILL GET DAMP. WHEN I START THE CAR, I HEAR A WATER SLUSHING SOUND, COMING SOMEWHERE FROM THE CAR. MY MECHANIC SAID THIS IS DUE TO A VOLVO DESIGN FLAW. THE SUNROOF DRAINS ARE NARROW, AND IT GETS CLOGGED AND REDIRECTS THE WATER INSIDE THE PANELS OF THE CAR. ALSO THE WINDSHIELD DRAINS HAVE THE SAME PROB... Read more
Incident date: Apr 1, 2009
AFTER MONTHS OF GEAR SLIPPAGE IN THE TRANSMISSION, THE "TRANSMISSION SERVICE URGENT" LIGHT CAME ON. TOOK THE CAR TO THE DEALER AND THEY SAID I NEED A NEW TRANSMISSION. THERE SEEMS TO BE A LARGE NUMBER OF THESE SAME COMPLAINTS FOR THIS SAME CAR FROM VOLVO. *TR
Incident date: Mar 24, 2009
I OWN AN 1999 VOLVO S80 (T6 TURBO) SEVERAL MONTHS AGO THE CAR DEVELOPED A ROUGH IDLE AND ENGINE SURGE WHEN THE RPMS WERE BELOW ABOUT 1200. I HAVE HAD THE CAR LOOKED AT BY A VOLVO DEALER AND INDEPENDENT MECHANICS. NO ONE HAS FOUND THE PROBLEM. THE ERROR CODES THAT ARE BEING GENERATED ARE INACCURATE. REPLACING THE INDICATED PARTS DOES NOT SOLVE THE PROBLEM. THE MOST DANGEROUS ASPECT O... Read more
Incident date: Jun 19, 2008
TRANSMISSION FAILURE AT LESS THAN 65000 MILES. ORIGINALLY REPORTED AT 54756 MILES. OEM WARRANTY EXPIRED AT 50,000 MILES. OWN EXTENDED WARRANTY BUT SO FAR DEALER HAS HAD VEHICLE 3 TIMES OVER COURSE OF LAST 9 MONTHS AND UNABLE TO GET EXTENDED WARRANTY COMPANY TO REPLACE TRANSMISSION. *TR
Incident date: Jan 3, 2009
RAPID LOSS OF POWER IN FAST LANE ON BUSY HIGHWAY. TWO INCIDENTS. FIRST TIME, GAUGE SAID 90 MILES TO EMPTY. SECOND TIME, 125 MILES TO EMPTY. NO INDICATION OF QUESTIONABLE LOW FUEL. CHECK ENGINE LIGHT CAME ON. LUCKILY BOTH TIMES WAS ABLE TO GET PAST SEMI'S, AS VEHICLE LOST POWER TOTALLY IN LESS THAN 30 SECONDS. FROM 65 TO 0. OCCURRED IN JANUARY 2009 AND MARCH 2009. JANUARY 2009 REPORTED TO S... Read more
Incident date: Mar 23, 2009
TL*THE CONTACT OWNS A 1999 VOLVO S80. THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD WHILE TRAVELING AT AN UNKNOWN SPEED. THERE WAS NO POWER AND THE VEHICLE FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MUST WAIT FOR A COUPLE OF MINUTES AND THEN DEPRESS THE ACCELERATOR PEDAL BEFORE THE VEHICLE WOULD START. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ELECTRONIC THRO... Read more