Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 30, 2009
AFTER ALMOST 6 MONTHS OF NOT USING MY VEHICLE AND AFTER TAKING IT TO GET ITS MANDATORY MAINTENANCE, ALL OF A SUDDEN I WAS SMELLING GAS FUMES IN MY GARAGE. NOW I HAVE TO REPLACE THE FUEL PUMP AND PAY MORE THAN $1100. IT IS HEALTH HAZARDOUS AND DANGER SITUATION AND I CAN'T BELIEVE THAT VOLVO HASN'T RECALLED THIS PART AFTER SO MANY COMPLAINTS. NO INJURIES, FIRES OR PROPERTY DAMAGE BECAUSE I TOOK MY ... Read more
Incident date: Jul 20, 2009
FAILURE OF WELD OF LEFT FRONT (DRIVER) DOOR CHECK - SEPARATED FROM FRAME OF CAR. SECOND OCCURRENCE IN 9 YEARS *TR
Incident date: Jul 23, 2009
TL*THE CONTACT OWNS A 2005 VOLVO V50. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE PROCEEDED TO MOVE FORWARD. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE KEY WOULD NOT RELEASE FROM THE IGNITION. IN ADDITION, THE VEHICLE WOULD NOT DRIVE IN REVERSE. WHILE WALKING HOME IN THE RAIN, THE CONTACT SLIPPED AND FELL AND BROKE HER RIGHT WRIS... Read more
1 injured
Incident date: Jul 24, 2009
I HAVE A 2005 VOLVO XC90 T6 WITH 71000 MILES ON IT. ON 7/23/09 THE TRANSMISSION BEGAN TO "SLIP" AND I TOOK IT TO THE VOLVO DEALERSHIP ON 7/24/09 FOR THEM TO DIAGNOSE THE PROBLEM. THE TRANSMISSION ON THIS 4 YEAR OLD VEHICLE NEED TO BE REPLACED AT A COST OF $5,300.00. VOLVO HAS BEEN AWARE OF THE PROBLEM AND SO FAR HAS NOT OWNED UP TO RESPONSIBILITY. THE TRANSMISSION SLIPS IN LOW GEARS AND UPON A... Read more
Incident date: Jul 24, 2009
I HAVE A 2005 VOLVO XC90 T6 WITH 71000 MILES ON IT. ON 7/23/09 THE TRANSMISSION BEGAN TO "SLIP" AND I TOOK IT TO THE VOLVO DEALERSHIP ON 7/24/09 FOR THEM TO DIAGNOSE THE PROBLEM. THE TRANSMISSION ON THIS 4 YEAR OLD VEHICLE NEED TO BE REPLACED AT A COST OF $5,300.00. VOLVO HAS BEEN AWARE OF THE PROBLEM AND SO FAR HAS NOT OWNED UP TO RESPONSIBILITY. THE TRANSMISSION SLIPS IN LOW GEARS AND UPON A... Read more
Incident date: Jul 28, 2009
1. PREMATURE WEAR OF THE ETM. 2. CAR HAS ROUGH IDLE, STALLS, SURGES IN TRAFFIC. 3. REPLACING THE ETM. FOR THE THIRD TIME. *TR
Incident date: Jul 23, 2009
TRANSMISSION FAILURE ON VOLVO MODEL YEAR 2001. FAILURE NOT DUE TO ABNORMAL DRIVING CONDITIONS. NORMAL DRIVING CONDITIONS, MOSTLY HIGHWAY TRANSMISSION FAILED AT 99,000 MILES. THE VEHICLE WAS WELL MAINTAINED WITH ALL DEALER SUGGESTED MAINTENANCE COMPLETED. TRANSMISSION FAILURE, ACCORDING TO TRANSMISSION EXPERTS DUE TO POORLY MANUFACTURED "CHEAP" COMPONENTS. *TR
Incident date: Jul 24, 2009
HARD STARTING AND FAINT SMELL OF FUEL, ESPECIALLY IN HOT WEATHER. *TR
Incident date: Jul 15, 2009
BRAKES FAILED AFTER COMPLETE REPLACEMENT DUE TO OVERHEATING. REAR CALIPER FAILED AND CAUSED BRAKE LINE TO CLOSE AND PEDAL TO GO TO FLOOR. CAR HAD TO BE TOWED BACK 50 MILES TO DEALER. *TR
Incident date: Jul 18, 2009
2005 VOLVO XC-90, TRANSMISSION FAILURE. "TRANSMISSION SERVICE URGENT' LIGHT CAME ON AND THE TRANSMISSION BEGAN SLIPPING AT 131,997 MILES; IN JULY 2009. THIS WAS A NEW TRANSMISSION, REPLACED BY THE DEALER AT 76,994 MILES IN JANUARY 2008. THE VEHICLE HAS ONLY BEEN SERVICED BY THAT DEALERSHIP. THE NEW TRANSMISSION LASTED LESS THAN 18 MONTHS AND LESS THAN 54,000 MILES AT A COST OF OVER $5,000.00. THE... Read more
Incident date: Jul 10, 2009
WE PURCHASED A 2004 VOLVO XV 90 IN AUGUST 2006. LAST MONTH, JULY OF 2009, MY SEVEN YEAR-OLD DAUGHTER REACHED FOR HER SEAT BELT IN THIRD ROW OF THE VEHICLE AND ANNOUNCED IT WAS BROKEN. NOTHING UNUSUAL HAPPENED TO THE VEHICLE TO CAUSE THIS. OUR MECHANIC, HABEGGAR AUTO IN MILWAUKEE, WISCONSIN, INFORMED US THIS SEAT BELT WAS A RECALLED ITEM AND ADVISED I CONTACT VOLVO IMMEDIATELY TO HAVE IT FIXED. THE... Read more
Incident date: Jul 23, 2009
TRANSMISSION ON A 2005 VOLVO XC90 FAILED WHILE DRIVING ON I-95 HEADING ONTO RI RT 37. THIRTY-FIVE MILES PRIOR TO THIS FAILURE VOLVO DEALER UPGRADED THE SOFTWARE TO REMEDY THE "TRANSMISSION SERVICE URGENT" PROBLEM AT A COST OF $200. THIS SEEMS TO BE A COMMON AND EXTREMELY COSTLY PROBLEM AMONG XC90S AND MUST BE REMEDIED BY VOLVO. *TR
Incident date: Jul 6, 2009
I HAVE A 2003 VOLVO AND TWICE I HAVE HAD TO HAVE THE FRONT LENS ON THE HEAD :LIGHT REPLACED, NOT BECAUSE IT WAS DAMAGED BY AN ACCIDENT BUT BECAUSE WHEN WATER HITS IT THE LENS CRACKS ( IT HAPPENS WHEN THE AUTO HAS BEEN RUNNING OR SITTING OUT OUTSIDE ) I BELIEVE THERE IS SOME KIND OF DEFECT IN THE LENS . THIS IS NOT A CHEAP EXPENSE, I HAVE PAID OVER $500.00 EACH TIME I HAVE IT REPAIRED. THE VOLV... Read more
Incident date: Jul 2, 2009
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY,THE ENGINE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STARTED THE ENGINE, BUT WAS UN... Read more
Incident date: Jul 2, 2009
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY,THE ENGINE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STARTED THE ENGINE, BUT WAS UN... Read more
Incident date: Jul 10, 2009
WE LIVE IN A MOUNTAINOUS RURAL AREA AND I WAS GOING GROCERY SHOPPING IN THE AFTERNOON. MY CAR SEEMED TO BE RUNNING FINE. AFTER I BUCKLED MY TWO CHILDREN INTO THEIR CARSEATS AND LOADED MY CAR WITH MY BAGS OF GROCERIES, THE CAR DIDN'T HAVE THE POWER TO GET OUT OF THE PARKING LOT. IT WOULDN'T ACCELERATE. I PUT IT IN 1ST GEAR AND IT WAS NOT REVVING UP. I MANAGED TO GET ON THE MAIN ROAD AND BEFORE ... Read more
Incident date: Jul 11, 2009
HORTON FAN HUB FAILURE SIMILAR TO ACTION NUMBER EA09-008 FOR FAILURE IN KENWORTH AND PETERBILIT TRUCKS. I HAVE A VOLVO TRUCK (2007 VHD) THAT IS ON ITS THIRD HORTON FAN HUB. VERY EXPENSIVE FAILURE, IDENTICAL DESIGN PROBLEM TO KENWORTH AND PETERBILT, ITS TIME TO LINK THIS PROBLEM TO VOLVO TOO. *TR
Fire
Incident date: Jun 6, 2009
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC. *TR
Incident date: Jun 6, 2009
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC. *TR
Incident date: Jun 6, 2009
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC. *TR
Incident date: Jun 6, 2009
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC. *TR
Incident date: Jul 3, 2006
TL*THE CONTACT OWNS A 2000 VOLVO S70. IN 2006, THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WILL NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 78,447 AND CURRENT MILEAGE WAS 98,000.
Incident date: Jun 8, 2009
MY ETM ON VOLVO S80, T6 MODEL (YEAR 2001) HAS A RECALL ON IT ISSUED BY VOLVO BUT THE PROBLEM IS THAT THIS PART ALONG WITH THE THROTTLE BODY IS DEFECTIVE AND NEEDS CONSTANT COMPUTER UPDATE, AND THAN THE ETM FAULTS WITHOUT NOTICE AND TAKES WITH IT THE WHOLE INFRASTRUCTURE DESPITE ETM BEING SERVICED AND NEW SOFTWARE BEING INSTALLED BY DEALER. THE DEALER IS NOT ALWAYS KEEN ON WORKING ON ETM OR TH... Read more
Incident date: Apr 26, 2009
I WAS DRIVING ON THE HIGHWAY AND I FELT A LOSS OF POWER. I PULLED OVER AND THE CAR SHUT DOWN. I TRIED STARTING IT BUT IT BACKFIRED AND STALLED. IT TOOK ME A WHILE TO FIND OUT WHAT WAS GOING WRONG. FINALLY I UNPLUGGED THE MAF (MASS AIR FLOW SENSOR) AND DROVE BACK HOME WITH AN EXTREMELY WEAK AND DANGEROUS CAR. I DROVE IT LIKE THAT FOR A FEW DAYS. I HAD NO CHOICE BECAUSE I HAD NO OTHER WAY TO GO... Read more
Incident date: Jun 21, 2009
I HAVE A 2004 VOLVO XC70 WITH ONLY 53,000 MILES.ON JUNE 20TH, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF 20 MINUTES LATER. THE NEXT DAY AFTER DRIVING FOR ABOUT 20 MINUTES, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT... Read more
Incident date: Jun 23, 2009
TL*THE CONTACT OWNS A 1989 VOLVO 240. THE VEHICLE HAS GOODYEAR EAGLE GPH TIRES, SIZE P195/65/R15 (NA). WHILE DRIVING LESS THAN 60 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE SOUND WAS SIMILAR TO A FLAPPING NOISE AND THE VEHICLE BEGAN PERFORMING DIFFERENTLY. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS SHREDDED AROUND THE ENTIRE C... Read more
Incident date: Jun 11, 2009
2004 VOLVO S60, STALLS /CUTS-OFF WHILE DRIVING FOR NO REASON. DEALER UNABLE TO DIAGNOSIS PROBLEM. *TR
Incident date: Jun 19, 2009
I PURCHASED A 1999 S70 VOLVO IN MARCH OF 1999 I WAS TOLD THAT I WOULD GET THE SAME WARRANTY AS A NEW CAR. THE DEALER HAD PUT 5000 MILES ON THE CAR. AFTER THE CAR WAS APPROX. 4 YRS OLD IT STARTED TO LOOSE POWER THE SPEED WOULD DROP TO ZERO THE CAR WOULD REDUCE SPEED. IN 2006 IT STARTED TO SHUT DOWN WHILE DRIVING. EACH TIME I HAD IT TOWED TO THE DEALER. THE DEALER NEVER SPOKE TO ME REF THE ETM. T... Read more
Incident date: Oct 14, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT NOTICED TRANSMISSION AND RADIATOR FLUID NEAR HER VEHICLE. SHE EXPERIENCED HARD SHIFTING WHEN CHANGING GEARS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE VEHICLE WOULD NO LONGER "PULL" AND WAS TOWED TO THE DEALER. SHE WAS INFORMED THAT ... Read more
Incident date: Oct 14, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT NOTICED TRANSMISSION AND RADIATOR FLUID NEAR HER VEHICLE. SHE EXPERIENCED HARD SHIFTING WHEN CHANGING GEARS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE VEHICLE WOULD NO LONGER "PULL" AND WAS TOWED TO THE DEALER. SHE WAS INFORMED THAT ... Read more
Incident date: Jun 21, 2009
VOLVO C30 2008 HAS VERY SMALL SPACE BETWEEN BRAKE PEDAL,ACCELERATOR AND CONSOLE WHICH MAKE THE SHOE TRAPPED UNDER THE BRAKE PEDAL. THIS MAY VERY SERIOUS ACCIDENT. *TR
Incident date: Jun 18, 2009
ON JUNE 18 2009 I WAS DRIVING THE CAR AND ALL THE SUDDEN THE CAR JUST DIED COMPLETELY. NO ACCIDENT OCCURRED AS I WAS DRIVING IN MY SUBDIVISION AND THERE WERE NO CARS AROUND ME. I COULD IMAGINE THERE MIGHT WELL BE A SERIOUS ACCIDENT INVOLVED IF I WAS DRIVING ON A BUSY STREET OR ON THE HIGHWAY. IN ADDITION TO THIS INSTANCE, ON MAY 11, 2009, I EXPERIENCED A SUDDEN ACCELERATION OF THE VEHICLE ... Read more
Crash
Incident date: Nov 1, 2001
TL*THE CONTACT OWNS A 1999 VOLVO S70. IN 2001, THE SPEEDOMETER FAILED AND DISPLAYED ZERO WHEN THE VEHICLE WAS TRAVELING 10 MPH. EVENTUALLY, THE VEHICLE BEGAN TO SHUT OFF IN TRAFFIC AND WHILE DRIVING BETWEEN 60-65 MPH. THE DEALER REPLACED THE SENSORS SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND THE SENSORS WERE REPLACED AGAIN. SHE WAS UNSURE ABOUT THE NAME OF THE SENSOR; HO... Read more
Incident date: Nov 1, 2001
TL*THE CONTACT OWNS A 1999 VOLVO S70. IN 2001, THE SPEEDOMETER FAILED AND DISPLAYED ZERO WHEN THE VEHICLE WAS TRAVELING 10 MPH. EVENTUALLY, THE VEHICLE BEGAN TO SHUT OFF IN TRAFFIC AND WHILE DRIVING BETWEEN 60-65 MPH. THE DEALER REPLACED THE SENSORS SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND THE SENSORS WERE REPLACED AGAIN. SHE WAS UNSURE ABOUT THE NAME OF THE SENSOR; HO... Read more
Incident date: May 15, 2009
DRIVER'S DOOR HAD BAD POPPING SOUND. IT WAS DETERMINED THAT THE VOLVO S70 DOOR NOISE WAS TYPICAL, AND ALWAYS DUE TO FAILURE OF HINGE WELDING. DEALER SAID TAKE IT TO AUTO BODY REPAIR. BODY REPAIR SHOP INDICATED HE PERFORMED THIS TYPE OF JOB THOUSANDS OF TIMES. COST: $250. *TR
Incident date: Mar 10, 2009
ACCUMULATION OF AIRBORNE DEBRIS SUCH AS LEAVES AND DIRT IN THE DRAIN TUBES FOR THE SUN ROOF PLUGS DRAINS CAUSING WATER TO RUN INTO CABIN AND ACCUMULATE (GALLONS) UNDER CARPETING ON BOTH DRIVER AND PASSENGER SIDES. YAW SENSOR IS UNDER PASSENGER SEAT AND FAILS DUE TO EXPOSURE TO WATER. SKID CONTROL SYSTEM FAILS WITHOUT INPUT FROM YAW SENSOR. MUCH ONLINE RESEARCH WAS REQUIRED TO LEARN CAUSE OF FAILUR... Read more
Incident date: Jun 2, 2009
I HAVE A 2005 VOLVO XC90 T6 THE TRANSMISSION JUST FAILED AT ONLY 75000 MILES. MY SON BOUGHT THE SAME CAR AT THE SAME TIME AS ME BRAND NEW. HIS TRANSMISSION HAS BEEN REPLACED TWICE. *TR
Incident date: Nov 16, 2008
I OWN A VOLVO S60 AND AM HAVING PROBLEMS (RACING IDLE, UNCONTROLLABLE CRUISE CONTROL, AND COMPLETE DYING OF ENGINE RANDOMLY) WHICH ARE RELATED TO EVENTUAL FAILURE OF THE ETM WHICH COULD BE A CATASTROPHIC EVENT, RESULTING IN SERIOUS INJURY OR DEATH. VOLVO HAS ISSUED A LIMITED RECALL BUT IN ORDER TO BE GRANTED THIS FIX ONE'S VEHICLE MUST FAIL A CERTAIN TEST. IF THERE IS NO FAILURE, NO FIX.(THE TES... Read more
Incident date: May 15, 2009
TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THERE WAS A LOSS OF POWER STEERING, WHICH REQUIRED GREATER EFFORT TO TURN THE STEERING WHEEL. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE ENGINE WAS RESTARTED AFTER WAITING A FEW MOMENTS AND THE VEHICLE RESUM... Read more
Incident date: Jun 2, 2009
I HAVE A 2004 XC70 WITH 56,000 MILES. RECENTLY, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF THE NEXT TIME I DROVE THE CAR. A FEW DAYS LATER, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHT... Read more
Incident date: May 30, 2009
WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVE... Read more
Incident date: May 30, 2009
WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVE... Read more
Incident date: May 31, 2009
TL*THE CONTACT OWNS A 2006 VOLVO XC70. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF GLASS FRACTURED AND COMPLETELY SHATTERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SUN ROOF GLASS WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Incident date: May 31, 2009
SEVERAL TIMES I TOOK MY VOLVO S40 TO THE DEALERSHIP BEFORE MY WARRANTY EXPIRED ON THE PROBLEM WITH STARTING MY CAR. WHEN INSERTING THE KEY IN THE IGNITION NOTHING WORKED. NOW THE WARRANTY IS EXPIRED (59,000 MILES) AND NO ONE AT THE VOLVO DEALERSHIP "RECALLS" OUR MANY CONVERSATIONS! AFTER TRYING TO START IT SEVERAL TIMES AND CALLING A TOW TRUCK FOR A JUMP, STILL NOTHING. IT DISPLAYED THE MESSAGE "... Read more
Incident date: May 22, 2009
THE TRANSMISSION (WITHOUT WARNING) IN MY 2003 VOLVO XC90 T6 WENT OUT (NO REVERSE & WONT SHIFT OUT OF 3RD GEAR). IT IS AN AUTOMATIC. THERE ARE MANY OWNERS OF THIS VEHICLE WHO HAVE EXPERIENCED THE SAME PROBLEM IT HAS BEEN INDEPENDENTLY DIAGNOSED AS A DEFECT WITH THE PARTICULAR TRANSMISSION THAT VOLVO CHOOSE TO PUT IN THIS MODEL VEHICLE. MOST OWNERS HAVE BEEN TOLD BY DEALERS THERE IS NOTHING THAT CAN... Read more
Incident date: May 1, 2009
WHEN WORKING ON THE AUDIO/CD/RADIO OF THE CAR, THIS GENERATES AN SRS SERVICE URGENT MESSAGE TO BE DISPLAYED ON THE DASH. THIS APPEARS TO BE A COMMON PROBLEM WITH VOLVOS IF YOU CHECK THE MESSAGE BOARDS. PEOPLE SHOULD BE ABLE TO WORK/CHANGE OUT THEIR STEREOS WITHOUT THE FEAR OF THE AIRBAGS WORKING AFTER WORDS. *TR
Incident date: May 1, 2009
WHEN WORKING ON THE AUDIO/CD/RADIO OF THE CAR, THIS GENERATES AN SRS SERVICE URGENT MESSAGE TO BE DISPLAYED ON THE DASH. THIS APPEARS TO BE A COMMON PROBLEM WITH VOLVOS IF YOU CHECK THE MESSAGE BOARDS. PEOPLE SHOULD BE ABLE TO WORK/CHANGE OUT THEIR STEREOS WITHOUT THE FEAR OF THE AIRBAGS WORKING AFTER WORDS. *TR
Incident date: May 25, 2009
1. SINCE DAY 1, THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE TROUGH GEAR AS QUICKLY AS IT SHOULD. ON MAY 25TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN APRIL OF 2009... Read more
Incident date: May 25, 2009
1. SINCE DAY 1, THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE TROUGH GEAR AS QUICKLY AS IT SHOULD. ON MAY 25TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN APRIL OF 2009... Read more
Incident date: May 17, 2009
THE VEHICLE SPORADICALLY SURGE/HESITATE AND STALLS AT LOW REVS. THIS STARTED MAYBE ABOUT HALF A YEAR AGO AND HAS GOTTEN WORSE WITH THE PROBLEMS EVEN AT HIGH REVS. THE PROBLEM CULMINATED ON MAY 17TH 2009 OR THERE ABOUT WHEN I NEARLY GOT INTO AN ACCIDENT. I WAS TRAVELING ON THE MIDDLE AT ABOUT 60 MPH AND THERE WAS A SLOWER VEHICLE IN FRONT OF ME. I ACCELERATED TO TRY TO PASS THE VEHICLE ON THE FAST ... Read more