Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 8, 2009
MY 1999 S70 WITH APPROXIMATELY 92,000 HAS THE FOLLOWING ISSUES: - SOMETIMES THE ENGINES START SHAKING? - HARD TO BRAKE - NO POWER EVEN IF YOU PEDAL IS AT THE MAX - CRUISE CONTROL STOP WORKING MY CAR HAS A MALFUNCTION WITH THE ELECTRONIC THROTTLE MODULE AND I HAVE BEEN TO THE DEAL TO GET THE SOFTWARE UPGRADE. SINCE THE UPGRADE MY CHECK ENGINE LIGHT CAME ON AND HAVE HAD TO REPLACE MY FRONT 02... Read more
Incident date: Jul 27, 2009
TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT DISCOVERED THAT NHTSA CAMPAIGN ID NUMBER 09V343000, ELECTRICAL SYSTEM, SOFTWARE RECALL IS RELATED TO HIS YEAR, MAKE AND MODEL VEHICLE. HE WAS DISPLEASED TO KNOW THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 999.
Incident date: Sep 8, 2009
I BEGAN NOTICING A STRONG GASOLINE ODOR IN MY GARAGE. SINCE NO FUEL IS STORED THERE I KNEW IT WAS COMING FROM MY VEHICLE, A 2001 VOLVO S60. I TRIED TO IDENTIFY A LEAK SOURCE BUT WAS UNABLE TO DO SO. THE GAS SMELL IS STRONGEST AT THE PASSENGER SIDE FRONT WHEEL WELL. I AM CONCERNED THAT AT SOME POINT A FIRE MAY RESULT. I TOOK THE CAR IN TO A LOCAL SHOP AND HAD IT UP ON A LIFT. NEITHER THE TECH NOR I... Read more
Incident date: Aug 1, 2009
FUEL ODOR AND/OR FUEL LEAKAGE. *TR
Incident date: Aug 18, 2009
TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT STATED WHILE DRIVING SHE NOTICED A VERY LOUD NOISE IN THE FRONT END OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HOSE THAT PROVIDED STEERING FLUID TO THE STEERING SYSTEM CAUSED THE STEERING RACK TO FAIL. THE STEERING RACK IS CURRENTLY BEING REPAIRED AT NO COST TO THE CONTACT. THE CONTACT IS IN THE PROCESS OF NOTIFYING T... Read more
Incident date: Jul 12, 2008
BRAKE FAILURE DURING SLOW-TO-STOP WHILE MOVING VEHICLE INTO GARAGE. BRAKES WENT STIFF WITH LITTLE BRAKING ACTION. LIFTED AND REPLANTED ON PEDAL REGAINED BRAKING ABILITY. *TR
Incident date: Aug 4, 2009
MY VOLVO'S ENGINE STARTED TO SPUTTER THEN DIED AND LOST ALL POWER. THIS OCCURRED IN SECONDS AND LEFT MY TWO YOUNG CHILDREN AND I IN A VERY DANGEROUS, POTENTIALLY DEADLY TRAFFIC SITUATION. MY GAS GAUGE READ 150 MILES WORTH OF GAS LEFT IN GAS TANK. THE VOLVO WAS TOWED TO THE DEALERSHIP WHERE IT WAS FOUND TO HAVE A FAULTY FUEL PUMP AND CONTROL MODULE. BOTH WERE REPLACED. *TR
Incident date: Aug 4, 2009
MY VOLVO'S ENGINE STARTED TO SPUTTER THEN DIED AND LOST ALL POWER. THIS OCCURRED IN SECONDS AND LEFT MY TWO YOUNG CHILDREN AND I IN A VERY DANGEROUS, POTENTIALLY DEADLY TRAFFIC SITUATION. MY GAS GAUGE READ 150 MILES WORTH OF GAS LEFT IN GAS TANK. THE VOLVO WAS TOWED TO THE DEALERSHIP WHERE IT WAS FOUND TO HAVE A FAULTY FUEL PUMP AND CONTROL MODULE. BOTH WERE REPLACED. *TR
Incident date: Aug 1, 2009
OCCASIONAL POWER FAILURE, LIKELY DUE TO HEAT. A PROBLEM WITH THE CEM DUE TO HEAT SOAK ON A LONG DRIVE - 2004 VOLVO XC 90 HAS A SPLIT-SECOND SEVERE "THUMP" IN THE FRONT END DUE TO THE POWER LOSS, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, ETC) POWER FAILURE. POWER THEN RETURNS AND THE CAR CONTINUES TO DRIVE - HOWEVER, THIS IS CLEAR... Read more
Incident date: Jul 23, 2009
2004 VOLVO XC90 2.5L TRANSMISSION. COMPLETE FAILURE AT 65,000 MILES REQUIRING REPLACEMENT OF ENTIRE TRANSMISSION. FOUR DAYS AFTER REPAIR, VEHICLE HAS LOUD ENGINE THUMP AND CHECK ENGINE LIGHT COMES BACK ON. REPEATS THUMP WITH ENTIRE ELECTRICAL SYSTEM GOING OUT REQUIRING A 3.5 HOUR TOW HOME FROM 1/2 TO OUR VACATION DESTINATION. DEALER REPLACED ALTERNATOR. HAD FOR 2 DAYS AND CHECK ENGINE LIGHT CO... Read more
Incident date: Jul 23, 2009
2004 VOLVO XC90 2.5L TRANSMISSION. COMPLETE FAILURE AT 65,000 MILES REQUIRING REPLACEMENT OF ENTIRE TRANSMISSION. FOUR DAYS AFTER REPAIR, VEHICLE HAS LOUD ENGINE THUMP AND CHECK ENGINE LIGHT COMES BACK ON. REPEATS THUMP WITH ENTIRE ELECTRICAL SYSTEM GOING OUT REQUIRING A 3.5 HOUR TOW HOME FROM 1/2 TO OUR VACATION DESTINATION. DEALER REPLACED ALTERNATOR. HAD FOR 2 DAYS AND CHECK ENGINE LIGHT CO... Read more
Incident date: Jun 2, 2009
TL*THE CONTACT OWNS A 2007 VOLVO V70. THE CONTACT STATED THAT IF HE DID NOT AGGRESSIVELY ACCELERATE WHILE DRIVING UP HILL, THE VEHICLE WOULD ROLL BACKWARDS. HE NOTIFIED THE MANUFACTURER AND WAS ADVISED BY A REPRESENTATIVE THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO A TRANSMISSION SPECIALIST. THE CURRENT MILEAGE IS 54000 UPDATED 09... Read more
Incident date: Jun 5, 2007
I FIRST EXPERIENCED THIS BRAKE FAILURE 2 YEARS AGO DURING AN EXIT FROM A HIGHWAY ON AN UPHILL OFF-RAMP. WHEN I PRESSED THE BRAKE PEDAL, THERE WAS ABSOLUTELY NO BRAKING POWER. ONLY AFTER I LIFTED MY FOOT FROM THE BRAKE AND REAPPLIED PRESSURE DID I HAVE ANY BRAKING POWER. THIS HAS ONLY HAPPENED A FEW TIMES AND IS VERY INFREQUENT AND RANDOM IN ITS APPEARANCES, BUT IS A RECIPE FOR DISASTER AND IS O... Read more
Incident date: Sep 1, 2009
THE EVENTS THAT ARE OCCURRING ARE THAT MY VEHICLE WILL DIE ON ME, AT TIMES IT WON'T START, AND IT LUNGES FORWARD AS I START THE ENGINE. IT IS ALSO IDLING VERY HIGH. IT HAPPENS ALMOST DAILY. I HAVE HAD MY VEHICLE CHECKED FOR ANY RECALLS, AND HAVE HAD SENSORS REPLACED SEVERAL TIMES. NOW MY VEHICLE IS SMELLING OF GAS AS I TRY AND START IT. I HAD IT REPAIRED ON 7/22/09, AS THE VEHICLE WOULDN'T PAS... Read more
Incident date: Aug 10, 2009
MY 1999 VOLVO S-70 RECEIVED SOFTWARE UPGRADE CODE #155 IN 2006 SUBJECT TO RECALL AND IN AUGUST 2009 STARTED TO EXPERIENCE RANDOM THROTTLE SURGING AND LOSS OF POWER ,ESPECIALLY ON HIGHWAY DRIVING CONDITIONS(I-95), MAKING VEHICLE UNSAFE TO OPERATE,ALONG WITH INTERMITTENT ETS LIGHT COMING ON. I AM NOW TOLD BY DEALER THAT CAUSE IS DUE TO FAILURE OF ELECTRONIC THROTTLE MODULE & NOT COVERED BY 10 YEAR O... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:ELECTRICAL
Aug 31, 2009
Incident date: Aug 10, 2009
MY 1999 VOLVO S-70 RECEIVED SOFTWARE UPGRADE CODE #155 IN 2006 SUBJECT TO RECALL AND IN AUGUST 2009 STARTED TO EXPERIENCE RANDOM THROTTLE SURGING AND LOSS OF POWER ,ESPECIALLY ON HIGHWAY DRIVING CONDITIONS(I-95), MAKING VEHICLE UNSAFE TO OPERATE,ALONG WITH INTERMITTENT ETS LIGHT COMING ON. I AM NOW TOLD BY DEALER THAT CAUSE IS DUE TO FAILURE OF ELECTRONIC THROTTLE MODULE & NOT COVERED BY 10 YEAR O... Read more
Incident date: Apr 13, 2009
FRONT DRIVER SIDE COIL SPRING SNAPPED. *TR
Incident date: Apr 13, 2009
FRONT DRIVER SIDE COIL SPRING SNAPPED. *TR
Incident date: Aug 8, 2009
THE CARS AUTOMATIC TRANSMISSION WILL SHIFT TO THE REVERSE POSITION WITHOUT GIVING ANY WARNING UNDER THE NORMAL DRIVING CONDITION IN ITS DRIVE POSITION. WHEN IT SHIFTS TO REVERSE BY ITSELF ON THE FREEWAY I NOTICE THE NOSE OF THE CAR WILL DROP LOWER AND IF MY FOOT PRESS ON THE GAS PADDLE THE CAR WILL ACT AS BRAKING AND ENGINE IS MAKING NOISE. I NOTICE ON THE DASHBOARD AND SHIFTER THE GEAR SIGN INDI... Read more
Incident date: Aug 8, 2009
THE CARS AUTOMATIC TRANSMISSION WILL SHIFT TO THE REVERSE POSITION WITHOUT GIVING ANY WARNING UNDER THE NORMAL DRIVING CONDITION IN ITS DRIVE POSITION. WHEN IT SHIFTS TO REVERSE BY ITSELF ON THE FREEWAY I NOTICE THE NOSE OF THE CAR WILL DROP LOWER AND IF MY FOOT PRESS ON THE GAS PADDLE THE CAR WILL ACT AS BRAKING AND ENGINE IS MAKING NOISE. I NOTICE ON THE DASHBOARD AND SHIFTER THE GEAR SIGN INDI... Read more
Incident date: Aug 18, 2009
LAST COUPLE OF DAYS I NOTICED STRONG GAS SMELLS IN THE GARAGE. DROVE THE CAR A SHORT DISTANCE AND PARKED IT BACK IN THE GARAGE. CHECKED A COUPLE MINUTES LATER AND THE GARAGE REEKED OF GASOLINE. WHEN I CHECKED UNDERNEATH I FOUND GAS STAINING THE UNDERSIDE OF THE GAS TANK AND DRIPS ON THE FLOOR. *TR
Incident date: Mar 10, 2009
TL*THE CONTACT OWNS A 2005 VOLVO VNL. THE CONTACT STATED THAT IN WARMER WEATHER CONDITIONS THE ENGINE WOULD STALL WITHOUT ANY PRIOR WARNINGS. AS A CONSEQUENCE HIS RISK FOR VEHICLE CRASH IS INCREASED. IT WOULD TAKE APPROXIMATELY THIRTY MINUTES TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER IN WHICH THE TECHNICIAN DID NOT IDENTIFY THE CAUSE OF THE FAILURE. 10/26/09. *LJ THE POWER STEERING WAS INO... Read more
Incident date: Mar 10, 2009
TL*THE CONTACT OWNS A 2005 VOLVO VNL. THE CONTACT STATED THAT IN WARMER WEATHER CONDITIONS THE ENGINE WOULD STALL WITHOUT ANY PRIOR WARNINGS. AS A CONSEQUENCE HIS RISK FOR VEHICLE CRASH IS INCREASED. IT WOULD TAKE APPROXIMATELY THIRTY MINUTES TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER IN WHICH THE TECHNICIAN DID NOT IDENTIFY THE CAUSE OF THE FAILURE. 10/26/09. *LJ THE POWER STEERING WAS INO... Read more
Incident date: Aug 26, 2009
REAR WINDOW IN 2010 VOLVO XC60 EXPLODED AFTER SMALL IMPACT INTO THOUSANDS OF VERY SHARP SHARDS (NOT THE "PEBBLES" AS IS SUPPOSED TO HAPPEN). SHARDS WERE SENT THROUGHOUT THE CABIN INCLUDING TO THE PASSENGER SEATS, WINDSCREEN, SPEEDO, ETC. THIS DOES NOT SEEM THE APPROPRIATE WAY FOR TEMPERED GLASS TO BEHAVE. *TR
Incident date: Aug 1, 2009
WE TO HAVE A 2003 S60 WITH A VERY BAD FUEL SMELL. WE BOUGHT IT USED IN 2006 FROM A VOLVO DEALER IN CARY, NC. OF COURSE, WHEN I CALLED VOLVO AND GAVE THEM THE VIN #, THEY SAID THAT WE WERE NOT COVERED. OUR CERTIFIED PRE OWNED STATUS EXPIRED IN FEB. OF THIS YEAR. I REALLY DON'T WANT TO SPEND $700+ TO GET SOMETHING FIXED THAT HAS BEEN A RECURRING PROBLEM FOR VOLVO. *TR
Incident date: Aug 21, 2009
I LIVE IN GA AND LAST FRIDAY I WAS COMING HOME FROM WORK IN THE RAIN, I HIT A BIG PUDDLE AND MY CAR STALLED OUT THEN CAME BACK ON AFTER I CLEARED THE PUDDLE, I CHECKED UNDERNEATH WHEN I GOT HOME AND THERE WAS NOTHING LOOSE THAT I COULD SEE. THIS WAS THE FIRST TIME THIS HAS EVER HAPPENED TO ME. MY CAR IS A 1996 VOLVO 960 WITH 177,000 MILES ON IT, IT RUNS GOOD BUT DOES HAVE OTHER ELECTRICAL ISSUES T... Read more
Incident date: Nov 15, 2007
I HAVE A 2001 VOLVO S40 WITH BRAKE PROBLEMS. IN THE MORNINGS WHEN I GET IN MY CAR AND BACK UP I HAVE TO ALMOST STAND UP ON THE BRAKES TO STOP MY CAR. I HAVE ALMOST WENT OUT IN FRONT OF OTHERS CARS BECAUSE MY BRAKES WILL NOT HARDLY STOP. THIS OCCURS DAILY. IF MY CAR SITS FOR A FEW HOURS IT DOES IT ALL OVER AGAIN. THIS TO ME IS A SAFTY ISSUE BECAUSE ONE DAY THEY ARE NOT GOING TO STOP AND I'LL HAVE A... Read more
Incident date: Dec 19, 2007
I HAVE A 2001 VOLVO S40. AT ABOUT 90,000 MILES THE GEAR SHIFT BUTTON BROKE. NOW YOU CAN CHANGE THE GEARS WITH OUT PRESSING THE BRAKE PEDAL. I HAVE SMALL CHILDREN SO I HAVE TO KEEP MY CAR LOCKED AT ALL TIMES WHEN I'M NOT IN IT. IF THEY WERE TO BE IN IT THEY COULD PULL IT OUT OF PARK WITH NO PROBLEM AND THE CAR WOULD START TO ROLL. I AM VERY CONCERNED ABOUT THE PROBLEM BECAUSE I'M SURE I'M NOT THE ... Read more
Incident date: Aug 14, 2009
WHILE DRIVING ON I-81 IN VIRGINIA MY LEFT REAR TIRE DISINTEGRATED. I WAS ABLE TO MOVE RIGHT TO SAFETY AND WHEN DOING SO THE UPPER HALF OF THE TIRE ROLLED PAST ME AND CAME TO REST 50 FEET AHEAD OF THE CAR AGAINST THE RAILING. ALL TIRES ARE NEW, WITH LESS THAN 200 MILES ON THEM. I CALLED 911, THE STATE POLICE CAME AND CALLED A WRECKER. I WAS TOWED AND RECEIVED A REPLACEMENT TIRE AT A CAR SHOP AND RE... Read more
Incident date: Aug 20, 2009
CONSUMER HAS ISSUES WITH THE POOR CUSTOMER SERVICE HE RECEIVED RECENTLY AT HIS LOCAL VOLVO DEALERSHIP. *NJ THE CONSUMER WAS TRYING TO GET A RECALL ISSUE RESOLVED REGARDING THE FAN CONTROL MODULE. HOWEVER, HE WAS TOLD PREFERENTIAL WAS GIVEN TO CLIENTS THAT PURCHASED VEHICLES FROM THEM AND THE PART WOULD HAVE TO BE ORDERED. THE CONSUMER WENT TO ANOTHER DEALER AND WAS TOLD THE PART WOULD BE REPLACE... Read more
VOLVO
CROSS COUNTRY
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 19, 2009
Incident date: Aug 4, 2009
VOLVO XC 70 2001. WOULD JUST DISENGAGE AS IN NEUTRAL, ENGINE WOULD ROAR. VOLVO DEALER ADVISED TO GET TO A LOCAL MECHANIC SINCE I'M 90 MILES AWAY FROM DEALERSHIP. MECHANIC SAID TRANSMISSION FLUID COMPLETELY BURNT UP, CHANGED. TOOK TO VOLVO 8/8/09, CHECKED IT OUT, EVERYTHING WAS FINE. OFFERED A SOFTWARE UPGRADE FOR $72. 8/10/09 DID THE SAME THING, LOCAL MECHANIC SAID BURNT WORSE THAN THE FIRST... Read more
Incident date: Aug 15, 2009
VOLVO XC90 2004 FUEL PUMP LEAK AT FUEL TANK. *TR
Incident date: Aug 14, 2009
DEFECTIVE REAR SEATBELT (DRIVER SIDE) IN 2000 VOLVO V70. SEATBELT BINDS UP, CANNOT BE PULLED OUT AND WON'T RETRACT. THIS IS THE SECOND OCCURRENCE FOR THIS CAR WHICH HAS 100,000 MILES ON IT. *TR
Incident date: Aug 14, 2009
DEFECTIVE REAR SEATBELT (DRIVER SIDE) IN 2000 VOLVO V70. SEATBELT BINDS UP, CANNOT BE PULLED OUT AND WON'T RETRACT. THIS IS THE SECOND OCCURRENCE FOR THIS CAR WHICH HAS 100,000 MILES ON IT. *TR
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Aug 18, 2009
Incident date: Aug 14, 2009
DEFECTIVE REAR SEATBELT (DRIVER SIDE) IN 2000 VOLVO V70. SEATBELT BINDS UP, CANNOT BE PULLED OUT AND WON'T RETRACT. THIS IS THE SECOND OCCURRENCE FOR THIS CAR WHICH HAS 100,000 MILES ON IT. *TR
Incident date: Aug 16, 2009
2000 VOLVO S70 4 DOOR, AWD, TURBO SEDAN STALLED OUT IN TRAFFIC, NEARLY CAUSING A SERIOUS ACCIDENT. CAR WAS ON A HILL WHEN IT HAPPENED IN UPSTATE NEW YORK. TOOK 6 TRIES TO GET IT RESTARTED IN HEAVY TRAFFIC. *TR
Incident date: Aug 16, 2009
LUGNUTS CAME LOOSE ON RIGHT FRONT WHEEL, CAR IS ALWAYS SERVICED HERE AND WE ALWAYS HAND TORQUE LUG NUTS. ODD THIN IS THIS IS THE 2ND 2000 VOLVO S40 WE HAVE SEEN DO THIS AND I ASSUME MANY ARE NOT REPORTED AND CONSIDERED INSTALLER ERROR. *TR
Incident date: Aug 10, 2009
2001 VOLVO S60 GAS LEAK AT TOP OF GAS TANK. STRONG SMELL OF GAS IN GARAGE. GAS LEAK CLOSE TO EXHAUST PIPE. LEAK NOT LARGE. SMALL PUDDLE ON GROUND AND PASSENGER SIDE OF GAS TANK WET FROM TOP OF TANK DOWN (MID WAY UP TANK). *TR
Incident date: Aug 8, 2009
2000 VOLVO S70 (50,000: WHILE CHANGING LEFT LOW BEAM HEADLIGHT, NOTICED THE INSULATION WAS FLAKING OFF THE WIRES. INSPECTED THE OTHER SIDE. IT WAS WORSE WITH MAJOR BEAR SECTIONS OF WIRE. ALSO NOTED THE WIRE IS VERY THIN GAGE FOR HEADLIGHT CIRCUITS, ESPECIALLY IN SUCH A HOT, HIGH USE AREA. HIGH BEAM OK. CHECKED VOLVO FORUMS. FOUND THIS WAS A COMMON PROBLEM WITH VOLVO AND A MECHANIC POSTED A REPAI... Read more
Incident date: Aug 4, 2009
FOR ABOUT A WEEK OUR 2002 VOLVO S60 HAS HAD A STRONG GASOLINE ODOR INSIDE AND HAS BEEN HARD TO START. THE GASOLINE SMELL IS ALWAYS THERE, AND STARTING THE CAR IS A PROBLEM EVERY TIME. WE LIVE IN TEXAS, WHERE IT HAS BEEN EXTREMELY HOT, AND A LITTLE RESEARCH SEEMED TO POINT TO A PROBLEM WITH THE FUEL PUMP. WE WILL BE TAKING THE CAR INTO THE VOLVO DEALERSHIP SOON TO BE REPAIRED. WE BELIEVE THIS R... Read more
Incident date: Feb 14, 2009
AUTOMATIC TRANSMISSION ON 2001 VOLVO V70 T5 IS TRIGGERING CHECK ENGINE WARNING LIGHT ON DASH. NO SIGNIFICANT PERFORMANCE PROBLEMS AS YET BUT WILL LIKELY BE UNABLE TO PASS MY NEXT EMISSION TEST DUE TO THE CHECK ENGINE WARNING LIGHT. NEED TO KNOW HOW TO SOLVE THIS WITHOUT REPLACING THE TRANSMISSION. *TR
Incident date: Jan 29, 2004
VOLVO S80 1999 - I HAVE HAD 3 INSTANCES OF THE CAR LURCHING FORWARD FOR NO APPARENT REASON WHEN I AM COMING TO A STOP. IN ALL 3 CASES THE THROTTLE BODY ASSEMBLY REQUIRED REPLACEMENT. EACH TIME I THOUGHT THE PROBLEM WAS CORRECTED FOR GOOD. THE FIRST OCCURRENCE WAS IN 04, THEN 05, AND NOW AGAIN IN 09. I WAS LEAD TO BELIEVE THAT THE DESIGN HAD BEEN CHANGED AND THE PROBLEM CORRECTED. I HAVE BEEN FORT... Read more
Incident date: Apr 2, 2009
ADD ME TO THE LIST OF XC90 T6 OWNERS THAT HAD TO REPLACE A DEFECTIVE TRANSMISSION. I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AT A BUSY INTERSECTION. THERE ARE THOUSANDS OF POSTS ON VARIOUS FORUMS DETAILING SIMILAR EXPERIENCES. VOLVO HAS DONE NOTHING TO ADDRESS THIS IRREFUTABLE PROBLEM. WHAT IS THE NHTSA DOING TO POTENTIALLY SAVE LIVES? LIKE SO MANY OTHERS, I HAVE BEEN QUIE... Read more
Incident date: May 2, 2009
AT APPROXIMATELY 85,000 MILES ON MY 2003 VOLVO S60, THE PASSENGER FRONT DOOR FAILED TO OPEN. THE DEALER SAID A PLASTIC PART HAD BROKEN INSIDE THE DOOR PANEL AND TO CORRECTLY FIX, IT WOULD BE $845 AND THAT THE ENTIRE DOOR PANEL WOULD NEED TO BE REPLACED. THEY THEN SAID THAT IF WE WANTED TO ACCEPT THE RISK, THEY COULD GO IN AND GLUE THE PIECE AND TIE IT FOR $162. VOLVO SAID THEY WOULDN'T BE RESP... Read more
Incident date: Mar 5, 2006
WHILE TRAVELING AT 25 MPH, I APPLIED BRAKES TO STOP ABOUT 30-35 FEET BEHIND ANOTHER VEHICLE, WHEN MY VEHICLE SUDDENLY ACCELERATED (WITH MY FOOT ON THE BRAKES AND) AND LAUNCHED FORWARD AND STRUCK THE VEHICLE AHEAD OF ME, CAUSING INJURY TO THE DRIVER AND THE PASSENGER AND RESULTED IN A LAWSUIT AGAINST ME. THE LAWSUIT IS SET FOR TRIAL ON NOVEMBER 30, 2009. *TR
Crash
Incident date: Jul 28, 2009
SLIPPAGE OF THE TRANSMISSION LEADING TO FAILURE OF THE TRANSMISSION AT 70,000 MILES. CAR FAILED ON THE HIGHWAY. VOLVO STATES THAT DO TO SO MANY FAILURES THERE ARE NO REPLACEMENT TRANSMISSIONS AVAILABLE. *TR
Incident date: Oct 13, 2008
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING) IN OCTOBER OF 2008. THE FAILURE HAS RECENTLY RECURRED. THE VEHICLE WAS TAKEN TO THE DE... Read more
Incident date: Jun 21, 2007
NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVE... Read more
Incident date: Jun 21, 2007
NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVE... Read more
Incident date: May 10, 2009
DISCOLORING OF HOOD NOTICE THE HOOD PAINT IS CRACKING AND PEELING. TAKEN IT TO AND BODY SHOP AND IT WAS A VOLVO SPECIAL STATED THE CAR WAS HOOD WAS REPAINTED BEFORE PURCHASE NOW ITS PEELING AND DISCOLORING WHICH IT WILL SPREAD. *TR