Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 7, 2009
TL*THE CONTACT OWNS A 2004 VOLVO XC90. SHE STATED THAT WHILE STARTING THE VEHICLE IT IDLES EXCESSIVELY AND THEN THE ENGINE SHUTS OFF. AFTER SHE TURNS THE VEHICLE BACK ON AND OPERATES NORMALLY AND THEN BEGINS IDLING ONCE AGAIN. THE MECHANIC STATED THAT THE COMPUTER INDICATED THAT THE AIR FLOW METER AND THE THROTTLE BODY GASKET NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND THEY STATED THAT T... Read more
Incident date: Nov 14, 2007
TL*THE CONTACT OWNS A 2001 VOLVO S40. WHENEVER THE VEHICLE WAS PARKED LONGER THAN 2 HOURS THE CONTACT NOTICED THAT THE BRAKES FAILED TO OPERATE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 112,131 AND THE FAILURE MILEAGE WAS AT 88000.
Incident date: Dec 18, 2009
ON A ROAD TRIP ONE NIGHT, MY CAR LOST ALL ELECTRICAL POWER ON THE DASH. I CANNOT READ ANY GAUGES, TURN ON BLINKERS OR EMERGENCY FLASHER. WINDOWS AND RADIO, A/C IS DISABLED. AFTER ARRIVING, I RESTARTED THE CAR AND HAS AN "SRS FAILURE MESSAGE". I READ THAT THIS HAPPENS TO MANY XC90 OWNERS AND THE DEALERS/MANUFACTURE CANNOT CONFIDENTLY FIX THE PROBLEM. THEY THINK IT'S A CENTRAL ELECTRICAL MODULE ... Read more
Incident date: Dec 5, 2009
I HAD A COIL SPRING BREAK ON THE FRONT OF MY 2004 VOLVO XC70. I HAD IT REPLACED 3 WEEKS AGO. TONIGHT, ANOTHER COIL SPRING IN THE REAR PASSENGER SNAPPED (REALLY LOUD!!! I CAN'T IMAGINE FLYING METAL IS SAFE). I'M JUST GLAD NEITHER INCIDENT HAPPENED WHILE WE WERE DRIVING. THAT MAKES 2 COIL SPRINGS IN LESS THAN A MONTH. *TR
Incident date: Dec 15, 2009
WE OWN A 2005 VOLVO XC90 AND IT HAS 54K MILES ON IT. WE HEARD A WHINING SOUND FROM THE REAR AND TOOK IT TO THE DEALER AND THEY SAID THE REAR HUB BEARINGS NEED TO BE CHANGED. WE WERE NOT CONVINCED AND TOOK IT TO OUR AUTO MECHANIC WHO WORKS ON OUR AVALON, HE LOOKED AT IT AND AFTER SPENDING 5HRS ON IT CAME TO THE CONCLUSION THAT IT WAS THE REAR DIFFERENTIAL. WE WENT BACK TO THE VOLVO DEALER AND ASKED... Read more
Incident date: Dec 15, 2009
WE OWN A 2005 VOLVO XC90 AND IT HAS 54K MILES ON IT. WE HEARD A WHINING SOUND FROM THE REAR AND TOOK IT TO THE DEALER AND THEY SAID THE REAR HUB BEARINGS NEED TO BE CHANGED. WE WERE NOT CONVINCED AND TOOK IT TO OUR AUTO MECHANIC WHO WORKS ON OUR AVALON, HE LOOKED AT IT AND AFTER SPENDING 5HRS ON IT CAME TO THE CONCLUSION THAT IT WAS THE REAR DIFFERENTIAL. WE WENT BACK TO THE VOLVO DEALER AND ASKED... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT
Dec 29, 2009
Incident date: Dec 15, 2009
WE OWN A 2005 VOLVO XC90 AND IT HAS 54K MILES ON IT. WE HEARD A WHINING SOUND FROM THE REAR AND TOOK IT TO THE DEALER AND THEY SAID THE REAR HUB BEARINGS NEED TO BE CHANGED. WE WERE NOT CONVINCED AND TOOK IT TO OUR AUTO MECHANIC WHO WORKS ON OUR AVALON, HE LOOKED AT IT AND AFTER SPENDING 5HRS ON IT CAME TO THE CONCLUSION THAT IT WAS THE REAR DIFFERENTIAL. WE WENT BACK TO THE VOLVO DEALER AND ASKED... Read more
Incident date: Dec 28, 2009
DRIVING ~30MPH STRAIGHT ON SNOW COVERED ROAD. FRONT LEFT COIL SPRING FAILED. *TR
Incident date: Jul 28, 2009
I OWN A 1999 VOLVO S70 T5. IT STALLS UNEXPECTEDLY AND AT TIMES WONT EVEN START. THIS IS VERY INCONVENIENT, ESPECIALLY WHEN YOU HAVE IMPORTANT THINGS TO DO. I HAVE SPENT SEVERAL THOUSANDS OF DOLLARS TRYING TO HAVE THIS PROBLEM REPAIRED. WHENEVER I BRING IT IN THE PROBLEM IS NEVER DIAGNOSED AND I GET STUCK WITH SOME OTHER PROBLEM THEY THINK COULD BE THE PROBLEM. I WOULD ALWAYS END UP WITH THE S... Read more
Incident date: Dec 13, 2009
I AM WRITING THIS LETTER TO NOTIFY THE NHTSA OF A TOTAL SYSTEM FAILURE OF MY 2005 VOLVO XC90 THAT I BELIEVE WAS DUE TO A MANUFACTURER DEFECT WHICH SHOULD BE PART OF A RECALL. AFTER DRIVING ON THE INTERSTATE (IN EXTREME RAINY CONDITIONS) FOR APPROX 2 HRS, THE CAR DISPLAYED A WARNING MESSAGE THAT READ ?ANTI-SKID DISABLED? AND THEN ?BRAKE SYSTEM FAILURE? AT WHICH POINT WE EXPERIENCED TOTAL BRAKE ... Read more
Incident date: Oct 1, 2008
HEADLIGHT LENSES OF MY 2006 VOLVO V70 HAVE BECOME CLOUDY AND THEREFORE REDUCE MY NIGHT VISIBILITY. THIS IS A SAFETY ISSUE. *TR
Incident date: Dec 13, 2008
TL*THE CONTACT OWNED A 1999 VOLVO S80. THE CONTACT STATED THAT THERE WAS A FUEL LEAKING INTO THE AIR VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER, THERE ARE NO EXISTING RECALLS OR RELATED WARRANTIES. THE CONTACT IS RESPONSIBLE FOR THE REPAIR COSTS. THERE WAS ALSO A PROBLEM WITH THE THROTTLE BODY. THE FAILURE MILEAGE WAS 107,396.
Incident date: Dec 13, 2008
TL*THE CONTACT OWNED A 1999 VOLVO S80. THE CONTACT STATED THAT THERE WAS A FUEL LEAKING INTO THE AIR VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER, THERE ARE NO EXISTING RECALLS OR RELATED WARRANTIES. THE CONTACT IS RESPONSIBLE FOR THE REPAIR COSTS. THERE WAS ALSO A PROBLEM WITH THE THROTTLE BODY. THE FAILURE MILEAGE WAS 107,396.
Incident date: Dec 17, 2007
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING ON THE HIGHWAY IN RAINY CONDITIONS, THE ELECTRICAL SYSTEM SHUT DOWN FOR A FEW SECONDS. THE LIGHTS, RADIO, WINDSHIELD WIPERS, AND STEERING ALSO SHUT OFF. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHIN MINUTES UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. HE ONLY NOTICED THE FAILURE WHILE HE WAS DRIVING ON THE HIGHWAY. THE DEALE... Read more
Incident date: Dec 18, 2009
FUEL PRESSURE SENSOR MIS-COMMUNICATES TO THE ECM ABOUT THE FUEL PRESSURE, AND SO THE ECM GIVES A MIS-COMMUNICATION TO THE FUEL PUMP HOW MUCH PRESSURE TO EXERT. ACCORDING TONHTSA RECALL 07V22600 FOR VOLVO V70 2003-2004, "MISFIRE MAY OCCUR DURING DRIVING ... THE ENGINE MAY STALL WITHOUT WARNING;IN CERTAIN TRAFFIC SITUATIONS THIS COULD CAUSE AN UNSAFE SITUATION AND POSSIBLE A CRASH." THE VOLVO DEALE... Read more
Incident date: Dec 20, 2009
IT HAS BEEN VERY COLD HERE IN GERMANY. OUR TEMPERATURES HAVE DROPPED BELOW ZERO. I WENT OUTSIDE ON THE 20TH TO CLEAN OFF THE SNOW FROM MY CAR. I WALKED UPON MY DRIVERS SIDE WINDOW SHATTERED INTO A MILLION PIECES. MY CAR WAS TOWED TO THE DEALER ONLY TO FIND IT'S NOT UNDER WARRANTY. I LOVE MY VOLVO, I HAVE ONLY HAD IT FOR TWO MONTHS AND NOW WE HAVE TO COME OUT OF THE POCKET FOR SOMETHING THAT HAPPEN... Read more
Incident date: Dec 20, 2009
BRAKE SYSTEM FAILURE 3 MONTHS AFTER BRAKE SYSTEM SERVICE BY AN AUTHORIZED DEALER. I HAD MY 2007 VOLVO XC90 SERVICED BY MOMENTUM VOLVO IN HOUSTON TEXAS. THEY HAVE SERVICED BRAKE SYSTEM AND INSTALLED NEW BRAKE PADS. 3 MONTHS LATER, THE BRAKE SYSTEM STARTED TO PERFORM POORLY, CAR WAS UNSTABLE WHEN BRAKING AND BRAKES WOULD MAKE A SCREECHING NOISE. ANOTHER VOLVO DEALER DIAGNOSED FAILURE OF BRAKE PADS... Read more
Incident date: Dec 20, 2009
BRAKE SYSTEM FAILURE 3 MONTHS AFTER BRAKE SYSTEM SERVICE BY AN AUTHORIZED DEALER. I HAD MY 2007 VOLVO XC90 SERVICED BY MOMENTUM VOLVO IN HOUSTON TEXAS. THEY HAVE SERVICED BRAKE SYSTEM AND INSTALLED NEW BRAKE PADS. 3 MONTHS LATER, THE BRAKE SYSTEM STARTED TO PERFORM POORLY, CAR WAS UNSTABLE WHEN BRAKING AND BRAKES WOULD MAKE A SCREECHING NOISE. ANOTHER VOLVO DEALER DIAGNOSED FAILURE OF BRAKE PADS... Read more
Incident date: Dec 20, 2009
BRAKE SYSTEM FAILURE 3 MONTHS AFTER BRAKE SYSTEM SERVICE BY AN AUTHORIZED DEALER. I HAD MY 2007 VOLVO XC90 SERVICED BY MOMENTUM VOLVO IN HOUSTON TEXAS. THEY HAVE SERVICED BRAKE SYSTEM AND INSTALLED NEW BRAKE PADS. 3 MONTHS LATER, THE BRAKE SYSTEM STARTED TO PERFORM POORLY, CAR WAS UNSTABLE WHEN BRAKING AND BRAKES WOULD MAKE A SCREECHING NOISE. ANOTHER VOLVO DEALER DIAGNOSED FAILURE OF BRAKE PADS... Read more
Incident date: Jun 10, 2009
MY VOLVO XC90 (2006) ABRUPTLY STALLS AND DIES ON FREEWAY WHEN USING CRUISE CONTROL (TYPICALLY AT 70-75 MPH). HAVE HAD TWO REPEATED INCIDENTS, SO FAR LUCKY HAVE NOT BEEN HIT. DEALERSHIP FOUND NO PROBLEM., CAR DIED AGAIN. FIRST INCIDENT WAS AT ABOUT 59,000 MILES, SECOND WAS NEXT TIME I USED CRUISE ON FREEWAY. I ALWAYS USE PREMIUM FUEL, REGULAR SERVICE. *TR
Incident date: Dec 10, 2009
MY WIFE WAS IN REVERSE, BACKING UP IN HER 2005 VOLVO XC70 WITH HER FOOT SOLIDLY ON THE BRAKE. CAR ACCELERATED AND BRAKING WOULDN'T STOP THE CAR. WHEN IT HIT A LIGHT POLE IT STOPPED. MY WIFE IS POSITIVE HER FOOT WAS ON BRAKE. THE DEALER AND VOLVO FACTORY PEOPLE RAN TESTS AND FOUND NOTHING WRONG WITH CAR. THERE IS APPROX $2000 IN DAMAGE TO CAR AND POLE. ONLY HAPPENED ONCE. AS STATED, VOLVO FOUND N... Read more
Crash
1 injured
Incident date: Nov 10, 2009
THIS IS A CORRECTION TO COMPLAINT #10296298. VEHICLE IN CONNECTION TO THIS COMPLAINT IS A 2005 VOLVO XC70, NOT A 2009. *TR
Crash
1 injured
Incident date: Dec 15, 2009
APPROXIMATELY TWO MONTHS AGO, MY CAR BEGAN SHUDDERING AND BUCKING IN A RANDOM FASHION, AND GETTING NO POWER TO THE ACCELERATOR. I CONTACTED MY MECHANIC, AND SINCE IT COULDN'T BE DUPLICATED AND AT THAT TIME THERE WAS NO "CHECK ENGINE" LIGHT ON, THERE WAS NOTHING THAT HE COULD CHECK. THIS CONTINUED WITH VARYING DEGREES OF INTENSITY UNTIL LAST EVENING(12/15/09) AT APPROXIMATELY 6:00 PM. AS I WAS MERG... Read more
Incident date: Dec 7, 2009
TL* THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING APPROXIMATELY BETWEEN 25-30 MPH ON AN INCLINE. THE "TRANSMISSION" AND "ENGINE" WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THEN THE VEHICLE UNEXPECTEDLY LURCHED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE TRANSMISSION REQUIRED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. ... Read more
Incident date: Dec 12, 2009
TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 50 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE STALLED. AFTER A PERIOD OF WAITING SHE WAS ABLE TO RESTART THE VEHICLE. THE VOLVO MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.
Incident date: Sep 5, 2009
2004 XC 90 T6 TRANSMISSION FAILURE AT 68K MILES, TRANSMISSION SHUTS TO "LIMP" MODE IN MIDDLE OF MANHATTAN (NYC) AND REQUIRES IMMEDIATE ASSISTANCE. VOLVO NA REFUSED ANY FINANCIAL HELP AND DENIED ANY OTHER REPORTS OF SIMILAR OCCURRENCES. *TR
Incident date: Dec 1, 2009
2001 VOLVO S60 - GAS LEAK FROM ABOVE THE FUEL TANK. STRONG GAS ODOR, DISCOVERED FUEL DRIPPING DOWN SIDE OF TANK UNDER VEHICLE ON PASSENGER'S SIDE. DROVE FOR AT LEAST 2 WEEKS OR MORE BEFORE I FIGURED OUT IT WAS MY CAR THAT CREATING THAT GAS SMELL AT LIGHTS (ONLY NOTICED WHEN WINDOW WAS DOWN). UNTIL VEHICLE BEGAN LEAKING A LOT OF GAS AND ODOR WAS OVER POWERING. WAS TOLD VOLVO'S "EXTENDED WARRANTY"... Read more
Incident date: Dec 1, 2009
2001 VOLVO S60 - GAS LEAK FROM ABOVE THE FUEL TANK. STRONG GAS ODOR, DISCOVERED FUEL DRIPPING DOWN SIDE OF TANK UNDER VEHICLE ON PASSENGER'S SIDE. DROVE FOR AT LEAST 2 WEEKS OR MORE BEFORE I FIGURED OUT IT WAS MY CAR THAT CREATING THAT GAS SMELL AT LIGHTS (ONLY NOTICED WHEN WINDOW WAS DOWN). UNTIL VEHICLE BEGAN LEAKING A LOT OF GAS AND ODOR WAS OVER POWERING. WAS TOLD VOLVO'S "EXTENDED WARRANTY"... Read more
Incident date: Dec 12, 2009
2004 S60 VOLVO STALLS WHILE DRIVING. MOST RECENT OCCURRENCE STALLED WHILE TURNING, FORCING THE DRIVER TO DRIVE OFF THE ROAD TO AVOID TRAFFIC. CAR HAS BEEN KNOWN TO STALL MULTIPLE TIMES DAY...DASHBOARD LIGHTS UP AT TIME OF OCCURRENCE AND ENGINE STOPS...POWER STEERING FAILS. DIFFICULT TO CONTROL WHEN IT OCCURS BECAUSE OF THIS. *TR
Incident date: Jan 1, 1901
INQUIRY ABOUT THE ISSUES OF VOLVO V70'S ETM. *NJ THE CONSUMER WORKS FOR THE CONSUMER AFFAIRS OF THE TOKYO METROPOLITAN GOVERNMENT IN JAPAN. HE FOUND RECALL 06V441000. HE STATED NHTS'A REPORT STATED THERE WAS A DEFECT WITH THE THROTTLE MODULE. HE RECEIVED A JAPANESE CONSUMER COMPLAINT ABOUT THE SAME VOLVO WHICH WAS SIMILAR TO THE RECALL IN THE USA. THE CONSUMER WAS INFORMED THE REASON FOR THE R... Read more
Incident date: Nov 18, 2001
A STRONG GAS SMELL FROM THE BOTTOM OF THE CAR INDICATING GAS LEAK FROM EITHER A FAULTY FUEL PUMP OF CRACKED GAS TANK. *TR
Incident date: Dec 5, 2009
I HAVE 70K MILES ON MY 2004 VOLVO XC70 AND NOTICED STRONG GASOLINE SMELL FROM THE GAS TANK AREA. THE CAR OFTEN WOULD NOT START, ESPECIALLY IF PARKED ON THE INCLINE. UPON INSPECTION, AN INDEPENDENT MECHANIC FOUND A GASOLINE LEAK AROUND THE GAS PUMP AREA AND SUGGESTED TO FIX IT AS A SAFETY HAZARD. THE GAS PUMP PIPE HAS A CRACK IN IT. *TR
Incident date: Sep 1, 2009
I OWN A 2004 VOLVO XC90 AWD T6. THERE ALWAYS IS A STRONG ODOR OF FUEL OUTSIDE THE CAR AND SOMETIMES INSIDE THE CAR. THIS SMELL BEGAN IN SEPTEMBER 2009. I LIVE IN THE TAMPA AREA OF FLORIDA. *TR
Incident date: Dec 2, 2009
I RECENTLY PURCHASED A 1999 VOLVO V70XC, SHORTLY AFTER, THE CAR WENT INTO WHAT'S CALLED LIMP HOME MODE. I LOOKED ONLINE TO SEE WHAT WOULD CAUSE THIS AND SAW THAT THERE WAS A RECALL IN 2006 TO REPAIR THIS PROBLEM. I CALLED VOLVO TO SEE IF MY CAR WAS BROUGHT IN FOR SERVICE, I WAS INFORMED THAT IT WAS REPAIRED. I BROUGHT MY CAR TO A REPAIR SHOP AND WAS TOLD THAT IT NEEDED A THROTTLE MODULE, THE SAME ... Read more
Incident date: Nov 3, 2009
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE BEARINGS THAT WERE INSTALLED ARE STEEL. THE BEARINGS HAVE DETERIORATED BECAUSE THEY ARE NOT GREASED.. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HE WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AT AN EXPENSE OF $16,000. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.
Incident date: Dec 8, 2009
YESTERDAY, OUR 2005 VOLVO XC90 STALLED COMPLETELY AT AROUND 84,000 MILES AND WAS TOWED FOR SERVICE. A DIAGNOSIS DETERMINED THAT THE RADIATOR LEAKED INTO THE TRANSMISSION CAUSING A MECHANICAL FAILURE. THIS WILL LIKELY REQUIRE THE REPLACEMENT OF THE TRANSMISSION AND POSSIBLY THE RADIATOR. OUR EXTENDED WARRANTY WILL COVER THE COST OF MAJOR COMPONENTS SUCH AS THE TRANSMISSION AND RADIATOR BUT WILL NOT... Read more
Incident date: Dec 1, 2009
ENGINE FAILURE. CAR STALLED WHILE DRIVING ON HIGHWAY. CAR WAS TOWED TO WYNN VOLVO. WAS TOLD THAT THE BELTS BROKE, LEADING TO THE BREAKAGE OF THE TIMING BELT, LOCATED INSIDE THE ENGINE, RESULTING IN MAJOR DAMAGE TO THE ENGINE. WAS GIVEN A QUOTE OF $5600 TO REPAIR. THE CAR HAS 63000 MILES AND THE MANUAL DOES SAY THAT THE BELTS NEED TO BE REPLACE AT 125 THOUSAND MILES. THE SERVICES SUGGESTED P... Read more
Incident date: Nov 25, 2009
URGENT SERVICE TRANSMISSION LIGHT CAME ON 2005 VOLVO XC90 T6 WITH 80,000 KM. FLUSH AND NEW SOFTWARE TRIED TO FIX PROBLEM. IT DIDN'T SOLVE ANYTHING. ONE MONTH OR TWO LATER THE GEARS STARTING SLIPPING FROM STOPPED POSITION AND WHILE DRIVING. LIGHT CAME ON AGAIN. A LARGE AMOUNT OF SLUDGE AND FILING WERE FOUND IN THE PAN. HAD TO HAVE TO A COMPLETE REBUILD OF THE TRANSMISSION. *TR
Incident date: Sep 30, 2008
WEST BOUND ON 288. DID MY PRE TRIP. I WAS FULLY LOADED. I WAS IN THE MIDDLE LANE. ALL OF THE SUDDEN MY STEERING WHEEL GOT LIGHT. IT DID NOT HAVE ANY CONTROL. THE TRUCK STARTED DRIFTING TO THE RIGHT. I TRIED TO STEER TO THE LEFT. THE TRUCK DID NOT RESPOND. I STARTED TO APPLY THE BRAKES. I WAS ABLE TO BRING THE TRUCK TO A STOP WITHOUT CRASHING. I CAME WITH IN A FEW INCHES OF THE GUARD RAI... Read more
Incident date: Nov 11, 2009
1. STRONG FUEL ODOR AROUND VEHICLE, ESPECIALLY AT NIGHT IN GARAGE. 2. LEAKING FUEL PUMP ON TOP OF FUEL TANK. 3. FUEL PUMP REPLACED BY VOLVO DEALER. *TR
Incident date: Nov 1, 2009
2004 VOLVO XC90-STRONG ODOR OF GASOLINE IN GARAGE AND INSIDE OF VEHICLE. THE SMELL BECOMES STRONGER AFTER DRIVING AND FILLING UP. *TR
Incident date: Apr 10, 2009
TL* THE CONTACT 1999 VOLVO XC70 CROSS COUNTRY. SHE RECEIVED A RECALL NOTICE REGARDING THE THROTTLE CONTROL MODULE . THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS, BUT A TECHNICIAN STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE REMEDY. HOWEVER HER VEHICLE GOES INTO LIMP HOME MODE, AS REFERENCE IN THE RECALL NOTICE. ALSO THE VEHICLE WILL HESITATE BEFORE ACCELERATING. NO REPAIRS WERE MADE. THE... Read more
Incident date: Nov 22, 2009
OUR 2004 VOLVO XC90 TRANSMISSION RECENTLY "GAVE OUT". AFTER LOOKING UP THE PROBLEM ON THE INTERNET I DISCOVERED MANY INSTANCES OF THE SAME ISSUE. IT APPEARS TO OCCUR IN 2003-2005 VEHICLES. VOLVO REALIZES THERE IS A MAJOR PROBLEM BUT HAS REFUSED OUR REQUEST FOR COMPENSATION. *TR
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Oct 1, 2009
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROT... Read more
Incident date: Nov 2, 2009
I HAVE HAD MY 2004 VOLVO XC90 FOR 2 YEARS, NO ISSUE UNTIL 3 WEEKS AGO STARTED SMELLING FUEL ODOR. 1 WEEK AGO, STARTED HAVING SLOW SLUGGISH ENGINE STARTS. I CHECKED UNDER VEHICLE NEAR GAS TANK AND NOTICED TANK WAS SATURATED WITH FUEL. NO REPAIRS TO VEHICLE AT THIS TIME, WAITING FOR RECALL. THIS APPEARS TO BE AN ISSUE WITH A LARGE NUMBER OF SAME YEAR AND MODEL WITH ISSUE. *TR