Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 22, 2009
I PURCHASED A 2002 VOLVO S80 IN MARCH OF 2009 AND STATED HEARING A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE CAR & WHEN I WENT & GOT IT CHECKED THE MECHANIC SAID THAT I NEEDED NEW STRUTS SO I GOT THE STRUTS FIXED FOR A WARPING $600 BUT THE PROBLEM HAS RECURRED 3 TIMES SINCE THE REPAIR,I HAVE HAD IT REPAIR 2 TIMES BY THE SAME SHOP BUT SINCE THEY TRIED TO CHARGE ME LABOR ON THE LAST VISIT I'M... Read more
Incident date: Aug 13, 2009
VOLVO S60R: AT LESS THAN 50,000 MILES BOTH REAR WHEEL BEARINGS WERE REPLACED. MECHANIC STATED THAT IT APPEARED THEY WERE FROM A "BAD BATCH" AND WERE IN THE PROCESS OF FAILING. DRIVERS SIDE FRONT WHEEL NOW (AT 56,000 MILES) EXHIBITING SAME CHARACTERISITICS.
Incident date: Feb 7, 2010
WHEN DRIVING MY CAR, HE START GOING FASTER WITHOUT PRESSING A GAS PEDAL WHEN I PRESS THE BRAKE THE CAR TURN OFF, I PUT THE GEAR CHANGING ON PARK AND START THE CAR AGAIN, THE RPM START GOING CRAZY, THE CAR HAVE ONLY 30000 MILES. *TW
Incident date: Jan 10, 2010
BRAKE BOOSTER STARTS LEAKING AIR FROM VACUUM PRESSURE. READ ONLINE THAT THIS IS QUITE OFTEN FROM OTHER VOLVO OWNERS AROUND THE TIME WHEN THE MILEAGE GETS TO BETWEEN 95,000 AND 100,000. REDUCED BRAKING POWER AS A RESULT OF DEFECT. *TW
Incident date: Dec 20, 2009
IN MID-DECEMBER THE CAR STARTED BUT RAN ROUGH AND LACKED POWER. PREVIOUS TO THAT IT RAN FINE; SINCE THEN IT HAS HAD VARIOUS INTERMITTENT PROBLEMS RELATED TO ACCELERATION. SOMETIMES THE ENGINE RUNS ROUGH AND LACKS POWER. OTHER TIMES THE ENGINE RUNS FINE BUT THE CAR DOES NOT RESPOND TO ACCELERATOR INPUT TO INCREASE SPEED. SOMETIMES THE CAR STUMBLES BUT ACCELERATES ADEQUATELY. MORE OFTEN THE CAR WILL... Read more
Incident date: Oct 17, 2009
TOTAL TRANSMISSION SYSTEM FAILURE IN A 2001 VOLVO V70 CROSS COUNTRY ALL WHEEL DRIVE WAGON MODEL. I HAD TO WAIT NEARLY SIX WEEKS FOR A REPLACEMENT PART BECAUSE THE REPLACEMENT TRANSMISSIONS WERE ON BACK ORDER. THE DEALER EVEN SAID THAT THERE WAS SUCH A DEMAND FOR THIS TRANSMISSION BECAUSE THEY FAIL CONSISTENTLY DUE TO A SOFTWARE SIGNAL THAT BURNS OUT THE INADEQUATE TRANSMISSION. THIS REPAIR IS COS... Read more
Incident date: Feb 11, 2008
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT AUTOMATIC TRANSMISSION WOULD NOT GO IN TO GEAR, LOCK UP AND SURGE FORWARD,AND NOT SHIFT PROPERLY AT ANY TIME.. SHE NOTICED THE ISSUE HAPPENED APPROX AFTER DRIVING 10 MILES AFTER THE VEHICLE HEATED UP. SHE HAD BEEN HAVING TRANSMISSION FAILURES SINCE FEBRUARY 2008. SHE NOTICED THE FAILURE EVERY TIME SHE DROVE THE VEHICLE IF SHE DROVE MO... Read more
Incident date: Jan 1, 2010
CRACKED FUEL PUMP. STRONG GAS SMELL. THERE WAS A RECALL FOR SEVERAL VOLVOS. MY PARTICULAR VOLVO WAS NOT ON THE RECALL LIST. I'M EXPERIENCING THE SAME PROBLEMS AS THE OTHER 136,000 RECALLED VOLVOS FOR CRACKED FUEL PUMPS. I SURE THERE ARE SEVERAL OUT THERE. PLEASE EXTEND THE RECALLED VEHICLES. *TR
Incident date: Dec 3, 2009
I OWN A 2000 VOLVO S-80 T6, WHICH I HAVE HAD NOTHING BUT PROBLEMS WITH. BEFORE I HAD IT, MY SON OWNED IT AND ALSO HAD PROBLEMS WITH IT. ONE IS THAT THE VEHICLE DOESN'T START, IT STALLS, AND IT SURGES FORWARD OR IN REVERSE. ALL SINCE 2005. JUST LAST MONTH I RAN INTO MY GARAGE DOOR AND SEVERAL TIMES ALMOST WAS INVOLVED IN VEHICLE CRASHES DUE TO IT EITHER SURGING FORWARD OR DYING ON ME. I READ H... Read more
Crash
Incident date: Dec 1, 2009
MY 2006 VOLVO S60 GETS STUCK IN PARK. I PROPERLY START THE VEHICLE, APPLY THE BRAKE AND ATTEMPT TO MOVE THE SHIFTER OUT OF PARK AND IT WON'T BUDGE. MY VEHICLE IS STILL UNDER WARRANTY AND WAS TOWED TO A DEALERSHIP WHERE I WAS TOLD I MUST HAVE "WASTED SOMETHING STICKY IN THE GEAR SHAFT". THEY NEVER TOOK ANYTHING APART OR INSPECTED THE VEHICLE BEFORE MAKING THIS DETERMINATION. THE VEHICLE WILL EVE... Read more
Incident date: Jul 23, 2007
TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHER... Read more
Incident date: Jul 23, 2007
TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHER... Read more
Incident date: Jul 23, 2007
TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHER... Read more
Incident date: Jan 30, 2010
2004 VOLVO V70 WAGON - THE DRIVER SEAT CAUGHT FIRE USING THE SEAT WARMERS (THE TEMPERATURE WAS IN THE SINGLE DIGITS). *TR
Fire
Incident date: Jan 2, 2009
ON THE WAY BRINGING OUR DAUGHTER HOME FROM HOSPITAL, THIRD GEAR WENT OUT OF THE TRANSMISSION. AFTER SAVING ENOUGH MONEY TO REPLACE THE TRANSMISSION, NOT FIVE THOUSAND MILES LATER THE REVERSE GOES OUT OF THE TRANSMISSION THAT WE REPLACED, LEAVING MY SIX MONTH OLD DAUGHTER AND I STRANDED. THE VEHICLE IS NOW SITTING AT THE TRANSMISSION SHOP, AND HAS BEEN FOR SEVEN MONTHS, WAITING TO GET FIXED. HOWEVE... Read more
Incident date: Jan 28, 2010
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Incident date: Jan 28, 2010
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Incident date: Jan 28, 2010
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Incident date: Jan 28, 2010
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Incident date: Jan 28, 2010
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Incident date: Jan 27, 2010
2000 VOLVO S80 T6, 152,000 MILES, MAINTAINED REGULARLY. DRIVING IN SNOWY WEATHER; VEHICLE HAD BEEN PARKED EARLIER IN THE DAY AND BEEN DRIVING FINE. AT 40 MILES PER HOUR, THE LEFT REAR BRAKE LOCKED UP THE WHEEL AND REMAINED STUCK. ABS AND TRACTION CONTROL LIGHTS CAME ON AND SYSTEMS CAME DISABLED. LOCK-UP WAS THE RESULT OF A PARKING BRAKE SHOE SEPARATING FROM ITS BACKING, SIMILAR TO HTTP://FORUMS.SW... Read more
Incident date: Sep 1, 2009
VOLVO S80 STALLS AT SPEED, COMPANY WON'T HONOR EXTENDED WARRANTY *CN
Incident date: Sep 6, 2009
I OWN A 2004 VOLVO XC90 SUV. IN SEPTEMBER 2009 , DURING AN OUT OF TOWN TRIP, THE TRANSMISSION EMERGENCY INDICATOR LIGHT CAME ON READING "URGENT TRANSMISSION SERVICE REQUIRED". THE VOLVO WAS TAKEN TO A VOLVO DEALER IN MA. AND THE SOFTWARE WAS REPROGRAMMED AND THE VEHICLE CHECKED. THE LIGHT WENT OUT AND I DROVE HOME TO IN. ON JAN. 11, 2010, THE TRANSMISSION LIGHT CAME ON AGAIN AND MY VOLVO WAS T... Read more
Incident date: Nov 14, 2009
TL*THE CONTACT OWNS A 2002 VOLVO S80 T6. WHILE DRIVING VARIOUS LOWER SPEEDS TO INCLUDE APPROXIMATELY 10 MPH, THERE WAS HESITATION AND THE VEHICLE SURGED FORWARD. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES. THE COMPUTER DIAGNOSIS DID NOT LIST ANY FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105000 AND THE CURRENT MILEAGE WAS 106000.
Incident date: Jan 18, 2010
MY 2004 VOLVO XC90 T6 WITH 75000 MILES ON IT THAT I BOUGHT BRAND NEW, OUT OF THE BLUE WITH NO WARNING HAD TOTAL TRANSMISSION FAILURE ON THE TRI-STATE TOLLWAY. HAD REGULAR SERVICING AND MAINTENANCE PERFORMED NEVER HAD LOSS OF FLUIDS OR ANY SIGNS OR WARNING LIGHTS. ESTIMATED OVER $6000 TO REPAIR. I CAN'T BELIEVE THIS. *TR
Incident date: Jan 24, 2010
ON SUNDAY, 24 JANUARY 2009, THE HEATING ELEMENT IN THE DRIVER'S SEAT IN OUR 2004 VOLVO V70 SOMEHOW SHORTED AND/OR OTHERWISE OVERHEATED, CAUSING THE SEAT TO BEGIN TO SMOLDER AND SMOKE AND BURNED SMALL HOLES IN THE SIDE OF THE LEATHER SEAT COVER. AFTER THE HEATING ELEMENT WAS TURNED OFF, THE MATERIALS IN THE SEAT APPEAR TO HAVE BEEN SUFFICIENTLY FIRE RETARDANT TO KEEP THE SEAT FROM A FULL-SCALE CON... Read more
Fire
Incident date: Sep 1, 2009
I OWN A 2004 VOLVO XC 90 SUV. I BEGAN SMELLING STRONG GASOLINE FUMES/ODORS INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. THIS SMELL IS GETTING STRONGER AND IS STARTING TO CAUSE HEADACHES AND EYE AND NOSE IRRITATION TO ME AND PASSENGERS. IT APPEARS TO BE A HUGE PROBLEM WITH THIS MODEL BECAUSE MANY PEOPLE HAVE EXPRESSED THE SAME COMPLAINT AND ARE ALSO CONCERNED ABOUT THE OTHER POTENTIAL SAFETY/HEALTH... Read more
Incident date: Jan 1, 1901
2003 VOLVO XC90 SPARE TIRE PROBLEM. *NJ THE CONSUMER STATED WHILE DRIVING ON A SECONDARY ROAD, THE SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE. THE SPARE TIRE HAD NEVER BEEN REMOVED. THE CAUSE OF THE PROBLEM WAS DETERMINED TO BE A FRAYED CABLE THAT BROKE WHICH HELD THE SPARE TIRE TIGHT AGAINST THE BOTTOM OF THE VEHICLE. *JB
Incident date: Jan 18, 2010
I PULLED OUT FROM A PARKING LOT ONTO A MAIN STREET WHILE IT WAS RAINING. I THOUGHT THERE WAS ENOUGH OF A BREAK IN TRAFFIC TO SAFELY PULL OUT, BUT WHEN APPLYING THE THROTTLE WITH THE FRONT WHEELS TURNED, THE WHEELS SPUN FOR A FEW SECONDS BEFORE I LIFTED OFF THE THROTTLE. BECAUSE MY CAR HAD PARTIALLY ENTERED THE LANE WITH NO ROOM TO BACK UP DUE TO A VEHICLE BEHIND, THE ONCOMING VEHICLE HAD TO SWERVE... Read more
Incident date: Jan 18, 2010
I PULLED OUT FROM A PARKING LOT ONTO A MAIN STREET WHILE IT WAS RAINING. I THOUGHT THERE WAS ENOUGH OF A BREAK IN TRAFFIC TO SAFELY PULL OUT, BUT WHEN APPLYING THE THROTTLE WITH THE FRONT WHEELS TURNED, THE WHEELS SPUN FOR A FEW SECONDS BEFORE I LIFTED OFF THE THROTTLE. BECAUSE MY CAR HAD PARTIALLY ENTERED THE LANE WITH NO ROOM TO BACK UP DUE TO A VEHICLE BEHIND, THE ONCOMING VEHICLE HAD TO SWERVE... Read more
Incident date: Jan 18, 2010
I PULLED OUT FROM A PARKING LOT ONTO A MAIN STREET WHILE IT WAS RAINING. I THOUGHT THERE WAS ENOUGH OF A BREAK IN TRAFFIC TO SAFELY PULL OUT, BUT WHEN APPLYING THE THROTTLE WITH THE FRONT WHEELS TURNED, THE WHEELS SPUN FOR A FEW SECONDS BEFORE I LIFTED OFF THE THROTTLE. BECAUSE MY CAR HAD PARTIALLY ENTERED THE LANE WITH NO ROOM TO BACK UP DUE TO A VEHICLE BEHIND, THE ONCOMING VEHICLE HAD TO SWERVE... Read more
Incident date: Jan 16, 2010
FAILED TRANSMISSION; SUDDEN/UNANTICIPATED LOSS OF ACCELERATION; AT DEALERSHIP FOR COMPLETE TRANSMISSION REPLACEMENT INCLUDING REQUIRED REPLACEMENT OF RADIATOR AND FUEL LINES. *TR
Incident date: Jan 16, 2010
FAILED TRANSMISSION; SUDDEN/UNANTICIPATED LOSS OF ACCELERATION; AT DEALERSHIP FOR COMPLETE TRANSMISSION REPLACEMENT INCLUDING REQUIRED REPLACEMENT OF RADIATOR AND FUEL LINES. *TR
Incident date: Jan 8, 2010
TL*THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING 45 MPH, HE HEARD A LOUD NOISE. HE SHUT THE ENGINE OFF AND HAD THE VEHICLE TOWED TO A MECHANIC. HE WAS TOLD BY THE MECHANIC THAT THE REAR BEARING NEEDED TO BE REPLACED BECAUSE THERE WAS NO OIL GETTING TO THE BEARING (BY DESIGN). HE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY COULD NOT ASSIST HIM. THE VEHICLE WAS BEING REPAIRED WHEN THE C... Read more
Incident date: Jul 1, 2009
TL*THE CONTACT OWNS A USED 2002 VOLVO V40 WHICH WAS PURCHASED IN 2002. HE STATED THAT IN ORDER FOR THE VEHICLE TO STOP, HE HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL. THE FAILURE WOULD OCCUR AT VARIOUS SPEEDS, INCLUDING 5 MPH. HE ALSO STATED THAT THE BRAKE PEDAL WOULD BE DEPRESSED TO THE FLOOR-BOARDS BEFORE THEY WOULD ACTIVATE. ALTHOUGH RECALL CAMPAIGN NUMBER 03V474000, SERVICE BRAKES, HYDRAUL... Read more
Incident date: Jan 16, 2010
DELAMINATION OF BRIDGESTONE BLIZZAK 15 INCH SNOW TIRE AT HIGHWAY SPEED, REAR LEFT TIRE. NO INJURY OR DAMAGE BUT TIRE TREAD COMPLETELY SEPARATED FROM SIDEWALL AS ONE UNIT LIKE A DONUT. 1 YEAR OLD TIRES WITH LESS THAN 10,000 MILES. *TR
Incident date: Jan 13, 2010
I AM THE OWNER OF A 2005 XC90 VOLVO WITH 79,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A BUSY INTERSTATE AND I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AND MY VEHICLE CAME TO AN ABRUPT STOP (ENDANGERING THE LIFE OF MY FAMILY OF 7 TRAVELING IN THE CAR). THIS COMMON PROBLEM IN THE 2005 XC90'S AUTOMATIC TRANSMISSIONS ARE WELL DOC... Read more
Incident date: Jan 13, 2010
I AM THE OWNER OF A 2005 XC90 VOLVO WITH 79,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A BUSY INTERSTATE AND I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AND MY VEHICLE CAME TO AN ABRUPT STOP (ENDANGERING THE LIFE OF MY FAMILY OF 7 TRAVELING IN THE CAR). THIS COMMON PROBLEM IN THE 2005 XC90'S AUTOMATIC TRANSMISSIONS ARE WELL DOC... Read more
Incident date: Jan 7, 2010
VOLVO XC 90 2003 T6 TRANSMISSION CATASTROPHIC FAILURE ON 10/23/09 I PURCHASE MY VOLVO XC 90 2003 T6 WITH 85000 MILES, ON 01/07/10 I HAD A TOTAL COLLAPSE OF MY TRANSMISSION AROUND $8,000.00! THANK'S GOD I BUY EXTENDED WARRANTY FOR TRANNY AND ENGINE. BUT TO HAVE MY TRANNY CERTIFY BY VOLVO I HAVE TO BUY A NEW RADIATOR, COST OVER $1,000.00! (INCLUDED REPLACEMENTS PARTS), NO SENSE AT ALL! IN MY UNDE... Read more
Incident date: Dec 16, 2009
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. A LOCAL MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT PREVIOUSLY NOTICED THAT THE TRANSMISSION WOULD SLIP WHEN SHE WAS SHIFTING FROM ONE GEAR TO ANOTHER. THE CURRENT AND FAILURE MILEAGES WERE 100000.
Incident date: Jan 1, 2010
WE HAVE RECENTLY HAD TRANSMISSION FAILURE ON 2005 VOLVO XC90 T6 AWD AT 59,700 MILES. WE ARE 2ND OWNER AND BOUGHT 12/31/09 WITH 59,074 AND CARFAX CHECK WAS STELLAR. THE VEHICLE IS JUST 9,700 MILES OUT OF WARRANTY. WE HAVE CONTACTED VOLVO USA CONCERNING 'GOODWILL POLICY' AND VEHICLE IS AT TULSA DEALER WHO ARE ALSO WORKING FROM THEIR END. *TR
Incident date: Jan 11, 2010
TRANSMISSION FAILURE. *TR
Incident date: Nov 10, 2009
SEVERAL COMPUTER PROBLEMS THAT AROSE SUDDENLY.1) TRANSMISSION LIGHTS FAIL TO LIGHT TO INDICATE PROPER GEAR AND CAR ENTERS LIMP HOME MODE (I.E., SLUGGISH ACCELERATION) WHEN STARTING CAR. NO ACCIDENTS. OCCURS WHEN STARTING COLD ENGINE AND GOES AWAY AFTER SEVERAL MINUTES OF WARMING THE ENGINE (INCONSISTENT TIMES). DEALER HAS INSTALLED A SOFTWARE UPGRADE, BUT IT HAS NOT CORRECTED THE PROBLEM. T... Read more
Incident date: Nov 10, 2009
SEVERAL COMPUTER PROBLEMS THAT AROSE SUDDENLY.1) TRANSMISSION LIGHTS FAIL TO LIGHT TO INDICATE PROPER GEAR AND CAR ENTERS LIMP HOME MODE (I.E., SLUGGISH ACCELERATION) WHEN STARTING CAR. NO ACCIDENTS. OCCURS WHEN STARTING COLD ENGINE AND GOES AWAY AFTER SEVERAL MINUTES OF WARMING THE ENGINE (INCONSISTENT TIMES). DEALER HAS INSTALLED A SOFTWARE UPGRADE, BUT IT HAS NOT CORRECTED THE PROBLEM. T... Read more
Incident date: Jan 5, 2010
BACKING OUT OF GARAGE. LEFT FRONT ROAD SPRING BROKE IN TWO APPROX. 1/2 COIL FROM BOTTOM. FAILURE WAS CORRECTED BY REPLACING BOTH FRONT SPRINGS. SPRINGS ARE AVAILABLE. RUST EXTENDS APPROX. 1 MM INTO FRACTURE INDICATING SPRING WAS CRACKED FOR A PERIOD OF TIME BEFORE TOTAL FAILURE. INTERNET SOURCES (INCLUDING NHTSA) INDICATE THIS IS A COMMON DEFECT AFFECTING NUMEROUS 2001-2004 VOLVO XC70S (AKA V... Read more
Incident date: Dec 31, 2009
CAR HAD TRANSMISSION PROBLEMS THAT HAPPENED AT RANDOM AROUND 72000 MILES. NOW AGAIN AT 90500 MILES. BOTH TIMES TRANSMISSION FAILED, OUR TWO CHILDREN (ISABELLA 2 MONTHS OLD AND SOPHIA 21 MONTHS) WERE IN THE CAR. THIS IS HIGHLY UNSAFE FOR A CAR THAT IS MARKETED TO FAMILIES AND ALSO FOR AN INDIVIDUAL. CAR IS A VOLVO XC 90 T6 2004 EDITION. NUMEROUS CONSUMER COMPLAINTS ARE REGISTERED THROUGHOUT TH... Read more
Incident date: Jan 6, 2010
ELECTRICAL ISSUE RESULTING IN SUPPOSED BRAKE FAILURE AND SRS FAILURE. THIS IS WITHOUT A DOUBT A SAFETY ISSUE THAT VOLVO CARS OF AMERICA NEEDS TO ADDRESS. THE WARNING LIGHTS COME ON INTERMITTENTLY POSSIBLY DUE TO A WEAK BATTERY AND/OR FAULTY COMPUTER. OTHER OPERATING COMPONENTS GO ON AND OFF (E.G. SPEEDOMETER, TACHOMETER, TURN SIGNALS). *TR
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 2003 VOLVO VNL610 TRUCK. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 65-70 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. A LOUD EXPLOSION CAME FROM THE REAR OF THE VEHICLE. THE REAR SLEEPER AREA AND UNDERNEATH THE HOOD ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCE... Read more
Fire
Incident date: Jan 5, 2009
I HAVE 2004 VOLVO XC90 2.5T. AT APPROXIMATELY 60,000 MILES, TWO OF THE WHEEL BEARINGS (1 FRONT, 1 REAR) MALFUNCTIONED. THE FRONT WAS SO LOOSE, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. I HAD TO HAVE THE VEHICLE TOWED TO A MECHANIC. AT APPROXIMATELY 100,000 MILES, THE OTHER FRONT WHEEL BEARING MALFUNCTIONED. ONCE AGAIN, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. NOW AT 123,000 MILES, THE OTHER REAR WH... Read more
Incident date: Dec 28, 2009
I BOUGHT A 2001 VOLVO S40 IN JUNE 2009. I NOTICED RIGHT AWAY THAT THE BRAKES DIDN'T SEEM TO WORK PROPERLY, AS THE STOPPING DISTANCE WAS FAR TOO LONG. THEY ASSURED ME THE BRAKES WERE BRAND NEW. AFTER DRIVING IT A FEW WEEKS, I BECAME VERY NERVOUS ABOUT THE BRAKES BECAUSE I HAD COME CLOSE TO REAR ENDING SEVERAL PEOPLE. I BROUGHT IT BACK TO THE DEALER WHERE I PURCHASED IT AND ASKED THEM TO DOUBLE CHEC... Read more
Crash