Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 4, 2009
THE VOLVO S70 ELECTRONIC THROTTLE CONTROL IS ACTING UP. THE CAR WHEN STARTED IDLES ERRATICALLY. *TR
Incident date: May 1, 2009
2010 VOLVO XC60 SURGED ON THREE OCCASIONS WHILE STOPPED AT A RED LIGHT. *KB THE CONSUMER STATED THE FIRST TIME THE INCIDENT HAPPENED, THE VEHICLE BEGAN TO MOVE FORWARD AND THE TACHOMETER READING WAS 2500 RPM. THE LIGHT HAPPENED TO TURN GREEN BEFORE THE VEHICLE WENT ANY FURTHER. THE SECOND TIME, THE SAME THING HAPPENED. THE THIRD TIME, WHILE AT A RED LIGHT, THE VEHICLE SURGED AND THE TACHOMETER R... Read more
Crash
Incident date: Nov 12, 2008
TL*THE CONTACT OWNS A 2007 VOLVO S70(NA). WHILE DRIVING THE VEHICLE BEGAN ACCELERATING INTERMITTENTLY. AFTER THE VEHICLE SPEED CONTROL RECALL WAS REPAIRED WITH A SOFTWARE UPGRADE, THE VEHICLE CONTINUED TO HAVE SUDDEN ACCELERATION. A LOCAL MECHANIC COULD NOT PERFORM A SMUG TEST DUE TO THE VEHICLE SURGING UP TO 40 MPH. THE MANUFACTURER OFFERED TO HAVE A REGIONAL TECHNICIAN AT THE DEALER. THE CONTAC... Read more
Incident date: Feb 18, 2010
2010 VOLVO S80 TOTAL SYSTEMS FAILURE ON THE HIGHWAY. VOLVO DEALER REPLACED THE COMPUTER. THE COMPUTER HAD TURNED OFF THE FUEL PUMP, CAUSING ALL SYSTEMS TO FAIL. THIS COULD HAVE BEEN A MAJOR ACCIDENT. TWO OTHER FRIENDS WITH THE SAME MODEL VOLVO REPORT SIMILAR FAILURES. *TR
Incident date: Feb 18, 2010
2010 VOLVO S80 TOTAL SYSTEMS FAILURE ON THE HIGHWAY. VOLVO DEALER REPLACED THE COMPUTER. THE COMPUTER HAD TURNED OFF THE FUEL PUMP, CAUSING ALL SYSTEMS TO FAIL. THIS COULD HAVE BEEN A MAJOR ACCIDENT. TWO OTHER FRIENDS WITH THE SAME MODEL VOLVO REPORT SIMILAR FAILURES. *TR
Incident date: Feb 1, 2010
TL*THE CONTACT OWNS A 2007 VOLVO 780VNL SEMI HEAVY DUTY TRUCK. THE ENGINES ELECTRICAL SYSTEM SHUT ON AND OFF WHEN THE VEHICLE WAS IN TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE MASS AIR FLOW SENSOR AND THE WIRES THAT SHORTEN THE FRAME OF THE TRUCK WHICH THE ABS SENDING UNIT COMMUNIC... Read more
Incident date: Feb 1, 2010
TL*THE CONTACT OWNS A 2007 VOLVO 780VNL SEMI HEAVY DUTY TRUCK. THE ENGINES ELECTRICAL SYSTEM SHUT ON AND OFF WHEN THE VEHICLE WAS IN TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE MASS AIR FLOW SENSOR AND THE WIRES THAT SHORTEN THE FRAME OF THE TRUCK WHICH THE ABS SENDING UNIT COMMUNIC... Read more
Incident date: Jan 9, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPON RECEIVING MY 3020 VOLVO XC 60, I TOOK IT BACK TO THE DEALER ONCE, THEN TWO TIMES FOR A AIR LEAK AUDIBLE THROUGH THE DRIVERS SIDE WINDOW INSULATION. THE REPAIR DEALER MARRSUCH KAISERSLAUTERN VOLVO TOLD ME THAT YES THERE WAS A RECALL TECHNICAL STATEMENT ON THE DRIVERS SIDE WINDOW THAT WAS INDEED DISCO... Read more
Incident date: Oct 29, 2008
RECALL 2004 VOLVO XC90 FUEL PUMP *BF THE CONSUMER STATED SHE EXPERIENCED THE PROBLEM BACK IN OCTOBER 2008. THERE WAS A HORRIBLE GAS SMELL COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THE FIRST TIME. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Incident date: Jan 30, 2010
I HAVE BEEN WAITING FOR OVER 1 MONTH FOR A NEW ALTERNATOR FOR MY 2005 S40 VOLVO. I CANNOT GET AN ANSWER FROM ANYONE IN VOLVO WHY IT IS TAKING SO LONG. OF COURSE, I CAN NOT DRIVE THE CAR I HAVE BEEN TOLD BY VOLVO THAT 139 OTHER VOLVO OWNERS ARE IN THE SAME CONDITION. PLEASE HELP. *TR
Incident date: Jan 30, 2010
I HAVE BEEN WAITING FOR OVER 1 MONTH FOR A NEW ALTERNATOR FOR MY 2005 S40 VOLVO. I CANNOT GET AN ANSWER FROM ANYONE IN VOLVO WHY IT IS TAKING SO LONG. OF COURSE, I CAN NOT DRIVE THE CAR I HAVE BEEN TOLD BY VOLVO THAT 139 OTHER VOLVO OWNERS ARE IN THE SAME CONDITION. PLEASE HELP. *TR
Incident date: Mar 1, 2010
MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WA... Read more
Incident date: Mar 1, 2010
MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WA... Read more
Incident date: Mar 1, 2010
MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WA... Read more
Incident date: Mar 1, 2010
MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WA... Read more
Incident date: Aug 26, 2008
ONGOING PROBLEMS SINCE AUGUST 2008: ENGINE STALLS, DECELERATES, WON'T START, SOMETIMES ENGINE SURGES BADLY, ENGINE LIGHTS GO ON, THROTTLE GETS DIRTY EVEN WITH NEW PART ETM PROBLEMS ARE OCCURRING AND NOW VEHICLE WILL NOT START OR DRIVE AT ALL. *TR
Incident date: Aug 26, 2008
ONGOING PROBLEMS SINCE AUGUST 2008: ENGINE STALLS, DECELERATES, WON'T START, SOMETIMES ENGINE SURGES BADLY, ENGINE LIGHTS GO ON, THROTTLE GETS DIRTY EVEN WITH NEW PART ETM PROBLEMS ARE OCCURRING AND NOW VEHICLE WILL NOT START OR DRIVE AT ALL. *TR
Incident date: Feb 26, 2010
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE ATTEMPTED TO RESTART THE VEHICLE SUCCESSFULLY BUT BEFORE HE COULD MOVE THE VEHICLE, IT STALLED AGAIN. THE "MAINTENANCE REQUIRED" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THAT TIME. THE CONTACT WAS AWAITING A TOW TO THE DEALER FOR FURTHER INSPECTION. NO REPAIRS WERE MADE TO ... Read more
Incident date: Feb 23, 2010
MY HUSBAND AND I WERE BURNED BY SCOLDING HOT STEAM AND WATER THAT EXPLODED OUT OF OUR A/C HEATING VENTS ON OUR DASHBOARD. WE WERE WAITING IN A DRIVE THRU WITH THE CAR ON, BUT THE A/C HEATING UNIT WAS OFF. THE MAKE , MODEL AND YEAR OF OUR CAR IS A 1999 VOLVO V70. IT WAS TOWED TO OUR MECHANIC WHO SAID THE HEATER CORE WENT BAD AND THE HOSES RUPTURED. HE BYPASSED THE HEATER UNIT TO SAVE MONEY ON REPAI... Read more
2 injured
Incident date: Feb 10, 2010
I WAS SOLD A VOLVO 1994 940 SERIES FROM EAST LAKE AUTO IN ISSAQUAH, WA. A CHECK ENGINE LIGHT WAS DISPLAYED AND THE COMPANY PROMISED TO FIX WHATEVER IT WAS INDICATING. I LEFT IT AT THEIR SHOP FOR INSPECTION, AND WAS TOLD THAT THERE WAS NO PROBLEM RELATED TO THE LIGHT, AND THAT IT WAS A FAULTY LIGHT. I DROVE THE CAR FOR THREE YEARS WITH THE CHECK ENGINE LIGHT ALWAYS ON. I COMMUTED TO A JOB THAT REQU... Read more
3 injured
Incident date: Mar 17, 2008
TL*THE CONTACT OWNS A 2002 VOLVO S80. WHENEVER THE CONTACT WOULD DRIVE THE VEHICLE AT ANY SPEED OVER A BUMP OR POTHOLE, THE CONTACT NOTICED A RATTLING SOUND IN THE FRONT END. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Incident date: Dec 11, 2009
TL*THE CONTACT OWNS A 2003 VOLVO S60. WHEN THE CONTACT ATTEMPTED TO EXIT A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING. AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE DRIVER SIDE FLOOR MAT BECAME STUCK UNDER THE ACCELERATOR PEDAL. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Incident date: Feb 20, 2010
TL*THE CONTACT OWNS A 2008 VOLVO S40. SHE STATED THAT WHILE DRIVING 2 MPH AND PARKING THE VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A STORE WINDOW. THERE WERE FRONTAL DAMAGES TO THE VEHICLE. SHE SUFFERED CHEST INJURIES. A POLICE REPORT IS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ARE WAITING FOR THE DIAGNOSTIC TEST RESULTS. THERE HA... Read more
Crash
1 injured
Incident date: Feb 21, 2010
THE AUTOMATIC TRANSMISSION FAILED TO GO INTO FIRST GEAR ON A LEFT HAND TURN. THIS FAILURE COULD HAVE LED TO AN ACCIDENT. AFTER THIS INCIDENT THE TRANSMISSION WOULD NOT COME OUT OF THIRD GEAR. *TR
Incident date: Feb 18, 2010
UNINTENDED ACCELERATION OCCURRED WITH CAR IN DRIVE. CAR BEGAN TO ACCELERATE SLOWLY INCREASING SPEED WITH FOOT OFF ACCELERATOR. PULLED UP ON ACCELERATOR WITH NO RESULTS. PUT CAR INTO NEUTRAL AND RPM INCREASED TO 6000 RPM THEN BACK TO 750 IDLE SPEED. BACK INTO DRIVE AND ENGINE ACCELERATED AGAIN. ENGINE SHUT OFF VIA KEY THEN IT WOULDN'T START AGAIN. CRANKED BUT WOULD NOT TURN OVER. DEALER REPL... Read more
Incident date: Feb 18, 2010
UNINTENDED ACCELERATION OCCURRED WITH CAR IN DRIVE. CAR BEGAN TO ACCELERATE SLOWLY INCREASING SPEED WITH FOOT OFF ACCELERATOR. PULLED UP ON ACCELERATOR WITH NO RESULTS. PUT CAR INTO NEUTRAL AND RPM INCREASED TO 6000 RPM THEN BACK TO 750 IDLE SPEED. BACK INTO DRIVE AND ENGINE ACCELERATED AGAIN. ENGINE SHUT OFF VIA KEY THEN IT WOULDN'T START AGAIN. CRANKED BUT WOULD NOT TURN OVER. DEALER REPL... Read more
Incident date: Feb 13, 2010
UNGREASED BEARING FAILING ON 2005 V8 VOLVO XC90 A BALANCE SHAFT BEARING IS FAILING DUE TO THE FACT THAT THE BEARING IS NOT GREASED AND WATER CAN ENTER INTO THE BEARING CAVITY AND MAKE IT RUST. ONCE THIS HAPPENS, IT CAN PRODUCE A TOTAL ENGINE FAILURE, AND BESIDES THE FACT THE ENGINE IS TOTALLY COMPROMISED AND NEEDS REPLACEMENT, IT WOULD OBVIOUSLY IMPAIR THE ABILITY TO DRIVE THE VEHICLE, ESPECIAL... Read more
Incident date: Feb 16, 2010
I PARKED THE 2007 S40 VOLVO AND CAN'T REMOVE THE KEY FROM THE IGNITION SWITCH. THE CAR IS IN PARK, BRAKE ON, ALL NECESSARY CHECKS ARE CHECKED. STILL CAN'T GET THE KEY TO RELEASE, HAD TO TURN IT SEVERAL TIMES (30 MINUTES) RIGHT TO LEFT UNTIL I HEARD A CLICK AND THE KEY CAME OUT. I HAVE SEEM POST ON THE INTERNET ABOUT THIS AND THAT IS HOW I FIGURED OUT HOW TO GET MY KEY AND LOCK THE DOORS. I CALLED ... Read more
VOLVO
C70 CONVERTIBLE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 22, 2010
Incident date: Dec 22, 2009
I PURCHASED A 2001 VOLVO C70 CONVERTIBLE USED WITH ~ 73,000 MILES IN 2006. IT NOW HAS 93,000 MILES. LAST SUMMER I HAD TO REPLACE THE RADIATOR BECAUSE IT CRACKED. ON THE EVENING OF TUESDAY, DECEMBER 22 WHILE RETURNING HOME ON THE BELTWAY, I BEGAN TO SMELL SOMETHING AND AN UP ARROW INDICATING I SHOULD SHIFT GEAR LIT ON THE DASHBOARD PANEL. I LEARNED TWO DAYS LATER, I NEEDED TO REPLACE THE TRANSMISSI... Read more
VOLVO
C70 CONVERTIBLE
(2001) — ENGINE AND ENGINE COOLING:COOLING SYSTEM
Feb 22, 2010
Incident date: Dec 22, 2009
I PURCHASED A 2001 VOLVO C70 CONVERTIBLE USED WITH ~ 73,000 MILES IN 2006. IT NOW HAS 93,000 MILES. LAST SUMMER I HAD TO REPLACE THE RADIATOR BECAUSE IT CRACKED. ON THE EVENING OF TUESDAY, DECEMBER 22 WHILE RETURNING HOME ON THE BELTWAY, I BEGAN TO SMELL SOMETHING AND AN UP ARROW INDICATING I SHOULD SHIFT GEAR LIT ON THE DASHBOARD PANEL. I LEARNED TWO DAYS LATER, I NEEDED TO REPLACE THE TRANSMISSI... Read more
Incident date: Feb 1, 2010
IN THE PAST MONTH WHEN I DRIVE THERE IS SURGING AND HESITATION. WHEN I STOP THEN ACCELERATE THERE IS NO POWER, SYMPTOMS OCCURRING MORE FREQUENTLY AND DAILY. I TOOK IT TO DEALER WHERE I PURCHASED THE VEHICLE THINKING IT WAS A RECALL FOR THE EMS. DEALER SAYS NO CODES CAME UP IT WAS EMS PROBLEM THAT I NEED A NEW TRANSMISSION. METAL IN TRANS. FLUID. I PURCHASED IN OCT. 2008 WITH 30 DAY WARRANTY... Read more
Incident date: Jan 29, 2010
I DROVE INTO A HOTEL PARKING GARAGE , CAME INTO MY SPOT AND THE CAR ACCELERATED AND WENT INTO A WALL. I SHUT THE ENGINE OFF TO PREVENT MY WHOLE CAR GOING THRU THE WALL. JUST THE FRONT OF THE CAR WENT INTO THE WALL. *TR
Incident date: Feb 19, 2009
TL*THE CONTACT OWNS A 2001 VOLVO S40. WHENEVER THE VEHICLE WAS COLD, THE BRAKES WOULD NOT WORK UNLESS THE PEDAL WAS ENGAGED 6 TIMES. THE DEALER STATED THAT THE BRAKE VACUUM NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 63,000. THE CURRENT MILEAGE WAS 74,000.
Incident date: Sep 14, 2009
LEAK ON FUEL PUMP, WE HAD TO REPLACE LEAKING FUEL PUMP BUT PAID AHEAD. NEED TO KNOW HOW TO SEND THE INVOICE FOR REIMBURSEMENT SINCE THERE IS A RECALL ON THIS MODEL. RECALL #07V152000 VOLVO S60 2001. *TR
Incident date: Sep 14, 2009
LEAK ON FUEL PUMP, WE HAD TO REPLACE LEAKING FUEL PUMP BUT PAID AHEAD. NEED TO KNOW HOW TO SEND THE INVOICE FOR REIMBURSEMENT SINCE THERE IS A RECALL ON THIS MODEL. RECALL #07V152000 VOLVO S60 2001. *TR
Incident date: Feb 17, 2010
FAILURE OF THE VOLVO-MODIFIED GM 4T65EV/GT TRANSMISSION IN 2003-2005 VOLVO XC90 T6 SUV. KNOWN TO VOLVO WORLDWIDE (AND WELL DOCUMENTED IN MANY INTERNET CHAT FORUMS) IS A DESIGN FLAW IN THE VOLVO MODIFICATION OF THE VALVE BODY IN THE GM 4T65EV/GT TRANSMISSION CAUSING SUDDEN AND OFTEN CATASTROPHIC FAILURE OF THE TRANSMISSION. THE TRANSMISSION MAY GO INTO "LIMP HOME" MODE LEAVING ONLY 3RD GEAR AVAIL... Read more
Incident date: Feb 15, 2010
THE GLASS MIRROR ON THE PASSENGER SIDE OF THE CAR JUST FELL OFF AND SHATTERED IN MY DRIVEWAY. IT'S AS IF THE ADHESIVE THAT WAS HOLDING IT ON FAILED. OTHER DRIVERS OF MY CAR HAVE REPORTED A SIMILAR PROBLEM ON A FORUM V70R.COM. THIS SEEMS TO BE COMMON ENOUGH OF A PROBLEM THAT AFTERMARKET RETAILERS SELL THE REPLACEMENT GLASS. HTTP://WWW.IPDUSA.COM/VOLVO-V70XC70-2001-2007/EXTERIOR/SIDE-MIRROR-GLAS... Read more
Incident date: Sep 1, 2002
2001 VOLVO V70XC. TRANSMISSION LURCHES AND SLIPS. VEHICLE INVOLVED IN MAJOR ACCIDENT IN 2002. VOLVO INSPECTED VEHICLE AND FOUND NO ISSUE WITH TRANSMISSION. THE VEHICLE WAS INSPECTED BY DEALER ON TWO ADDITIONAL VISITS WITH SAME CONCERN. DEALERSHIP COULD NOT FIND A PROBLEM. TOOK VEHICLE TO INDEPENDENT MECHANIC WHO MADE AN ADJUSTMENT TO TRANSMISSION. VEHICLE AGAIN LURCHING AND SLIPPING. TOOK TO MECHA... Read more
Crash
1 injured
Incident date: Feb 1, 2010
I AM WRITING TO OFFICIALLY INFORM YOU OF A PROBLEM THAT CONTINUES TO NEED TO BE REPLACED ON MY 2004 S40. I HAVE OWED THE CAR SINCE 2006 AND AM ABOUT TO BRING IT IN FOR THE FORTH (4) TIME TO HAVE THE HYDRAULIC BRAKE VALVE PUMP AND HOSES REPLACED. ONLY THIS TIME IT IS NOT UNDER WARRANTY BECAUSE I HAVE 65K MILES ON THE CAR. SO I HAVE TO PAY FOR THIS UNWILLINGLY. THE BRAKES LOCK AND THE CAR CON... Read more
Incident date: Feb 14, 2010
WE HAVE A 2005 VOLVO XC90 T6 WE HAD COMPLAINED TO VOLVO OF A SLIPPING TRANSMISSION. THEY SAID IT HAD NO PROBLEMS. NOW THE TRANSMISSION FAILED. WE ALMOST HAD AN ACCIDENT WITH OUR 3 SMALL CHILDREN. THESE CARS NEED TO BE INVESTIGATED. MANY HAVE EXPERIENCED PROBLEMS AND VOLVO IS JUST REPLACING THEM WITH THE SAME DEFECTIVE UNITS. *TR
Incident date: Jan 23, 2010
I WANT TO BRING TO YOUR ATTENTION THAT THERE SEEMS TO BE A PROBLEM WITH THE VOLVO XC90 2005 RACK AND PINION GOING BAD. I HAVE BEEN SEARCHING OVER THE INTERNET AND THERE ARE SO MANY PEOPLE THAT ARE HAVING THE SAME PROBLEM. THERE MUST BE AN INFERIOR WORKMANSHIP/COMPONENT, THAT IS CAUSING THIS PART TO BECOME DEFECTIVE FOR SO MANY CUSTOMERS. THIS PROBLEM IS SERIOUSLY DANGEROUS AS IT CAUSES THE VEHICLE... Read more
Incident date: Jan 23, 2010
I WANT TO BRING TO YOUR ATTENTION THAT THERE SEEMS TO BE A PROBLEM WITH THE VOLVO XC90 2005 RACK AND PINION GOING BAD. I HAVE BEEN SEARCHING OVER THE INTERNET AND THERE ARE SO MANY PEOPLE THAT ARE HAVING THE SAME PROBLEM. THERE MUST BE AN INFERIOR WORKMANSHIP/COMPONENT, THAT IS CAUSING THIS PART TO BECOME DEFECTIVE FOR SO MANY CUSTOMERS. THIS PROBLEM IS SERIOUSLY DANGEROUS AS IT CAUSES THE VEHICLE... Read more
Incident date: Feb 15, 2010
VOLVO S60, 2004 RECALL LETTER DATED JANUARY 15, 2010. *TR
Incident date: Aug 10, 2009
CERTIFIED PREVIOUSLY OWNED VEHICLE STALLED DUE TO BUTTERFLY VALVE WITHIN THROTTLE BODY NOT OPENING FAST ENOUGH WHEN GOING AROUND A CORNER AND TOO MUCH LOAD ON THE ENGINE. EXAMPLE: EXITED FREEWAY AND WAS TURNING LEFT WHILE BRAKING DUE TO UPCOMING RED LIGHT. THE ENGINE STALLED IN THE MIDDLE OF AN INTERSECTION WHILE THE VEHICLE WAS IN MOTION AT APPROXIMATELY 10 MPH. LOST STEERING AND BRAKING POWER. T... Read more
Incident date: Aug 10, 2009
CERTIFIED PREVIOUSLY OWNED VEHICLE STALLED DUE TO BUTTERFLY VALVE WITHIN THROTTLE BODY NOT OPENING FAST ENOUGH WHEN GOING AROUND A CORNER AND TOO MUCH LOAD ON THE ENGINE. EXAMPLE: EXITED FREEWAY AND WAS TURNING LEFT WHILE BRAKING DUE TO UPCOMING RED LIGHT. THE ENGINE STALLED IN THE MIDDLE OF AN INTERSECTION WHILE THE VEHICLE WAS IN MOTION AT APPROXIMATELY 10 MPH. LOST STEERING AND BRAKING POWER. T... Read more
Incident date: Dec 23, 2002
THE POWER STEERING MAKES A VERY LOUD GROANING NOISE ALL OF THE TIME. I AM CONCERNED THAT THERE COULD BE A STEERING FAILURE. THE DEALER HAS CHECKED THIS COMPLAINT A MANY TIMES DATING BACK TO 2002 AND FOUND NO PROBLEMS AND SAID THE POWER STEERING FLUID WAS NORMAL AND NOT LEAKING. PROBLEM IS GETTING WORSE. *TR
Incident date: Jul 15, 2008
TURN SIGNALS WILL STOP WORKING INTERMITTENTLY. WHEN IT HAPPENS NEITHER LH NOR LH TURN SIGNAL WILL ILLUMINATE AND NEITHER EXTERIOR BULB NOR DASH INDICATOR WILL ILLUMINATE. TURNING ON THE HAZARD LIGHTS WILL JUMP START THE TURN SIGNALS TO WORK AGAIN. TURN SIGNAL RELAY (UNDER DASH NEAR DRIVER KICK PANEL) HAS BEEN REPLACED WITH NO IMPROVEMENT. USED TO ONLY HAPPEN ON VERY HOT DAYS. NOW HAPPENS REGARDLES... Read more
Incident date: Sep 22, 2009
SLIPPING TRANSMISSION WHILE DRIVING ON STRAIGHT AWAYS AND UP HILLS ON BOTH OF MY VOLVO'S PURCHASED AS CERTIFIED PRE-OWNED VEHICLE'S. THE FIRST VEHICLE (2002 VOLVO S60 AWD) WAS TRADED IN BUT THE SECOND ONE (2002 VOLVO XC70 AWD) WAS REPAIRED - BOTH AFTER 2 YEARS OF OWNERSHIP AND WITH WARRANTIES THAT HAD JUST EXPIRED. THE SLIPPING TRANSMISSION OCCURRED CONSTANTLY WHILE DRIVING AND WOULD CAUSE THE C... Read more
Incident date: Sep 22, 2009
SLIPPING TRANSMISSION WHILE DRIVING ON STRAIGHT AWAYS AND UP HILLS ON BOTH OF MY VOLVO'S PURCHASED AS CERTIFIED PRE-OWNED VEHICLE'S. THE FIRST VEHICLE (2002 VOLVO S60 AWD) WAS TRADED IN BUT THE SECOND ONE (2002 VOLVO XC70 AWD) WAS REPAIRED - BOTH AFTER 2 YEARS OF OWNERSHIP AND WITH WARRANTIES THAT HAD JUST EXPIRED. THE SLIPPING TRANSMISSION OCCURRED CONSTANTLY WHILE DRIVING AND WOULD CAUSE THE C... Read more
Incident date: Aug 21, 2009
I'D LIKE TO REPORT UNINTENDED ACCELERATION IN MY VOLVO S40. IT STARTED LAST SUMMER AND OCCURRED SPORADICALLY UNTIL WINTER AND HAS NOT OCCURRED SINCE THEN. NO REPAIRS WERE MADE DURING THIS TIME AND I HAVE NOT TAKEN IT TO THE DEALER. SEVERAL TIMES LAST SUMMER I EXPERIENCED SUDDEN ACCELERATION THAT REQUIRED EXTRA HARD BREAKING TO MAKE THE CAR COME TO A COMPLETE STOP. THE CAR SEEMED TO BE GIVING I... Read more