Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jan 1, 2009
INTERMITTEN PROBLEM WITH FUEL PUMP/FUEL PRESSURE. NO FUEL PRESSURE SOMETIMES DURING IDLE AND START UP. VERY SIMILAR TO THE PROBLEM THAT WE HAD WITH OUR 2003 VOLVO S80 WHICH IS NOW UNDER RECALL.
Incident date: Aug 15, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH THE VEHICLE WOULD STALL AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. THIS WOULD CAUSE THE POWER WINDOWS AND INTERIOR LIGHTS TO BECOME INOPERABLE. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE CONTACT STATED THAT HE WAS ABLE TO LOCATE SEVERAL COMPLAINTS PERTAINING TO THE FAILURE AND DID NOT FEEL SAFE IN ... Read more
Incident date: Mar 10, 2010
PURCHASED A 2004 VOLVO T6 XC90 USED WITH 98,000 MILES. AT 104000 THE TRASNMISSION FAILED. THEY NEED $6500 TO REPAIR IT. IF IT HAD GONE AT 99,999 THEY WOULD PAY FOR THE REPAIR AS IT IS A KNOWN ISSUE AND ARE PAYING FOR 100% IF UNDER 100,000. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/470 FOR ADDTIONAL TESTIMONY. THANK YOU
VOLVO
VOLVO TRUCK
(9999) — TIRES
Mar 23, 2010
Incident date: Jul 28, 2008
1999 VOLVO CONV SEMI TRUCK. LEFT REAR TRACTOR TIRE BLEW APART AND DAMAGE ANOTHER VEHICLE. *BF OHIO TRAFFICE REPORT # 10-0542-90. *JB UPDATED 05/06/10 *BF REMAILED 05/27/10 *BF
Incident date: Mar 11, 2009
2007 VOLVO VNM CONVENTIONAL STALLED ON THE HIGHWAY. *BF WHEN THE TRUCK STALLED, THE DRIVER PANICKED AND ABRUPTLY TURNED HIS VEHICLE AND STUCK THE LANE EXTENDER. OHIO TRAFFIC CRASH REPORT # 10-0289-91 UPDATED 05/03/10 *BF
Crash
Incident date: Feb 13, 2009
2007 VOLVO VT, DRIVERS SIDE WINDOW SHATTERED. *BF OHIO TRAFFIC CRASH REPORT # 10-0293-91 UPDATED 05/03/10 *BF
Incident date: Jan 1, 1901
VOLVO S70 WITH ACCELERATION, DECELERATION AND STALLING ISSUES. *TGW THE CONSUMER STATED THE ETM WAS REPLACED ON AUGUST 26, 2008 UNDER WARRANTY. SINCE THEN, THE CONSUMER HAS EXPERIENCED ACCELERATION AND DECELERATION PROBLEMS WHILE DRIVING, FORCING HER TO MAKE REPEATED TRIPS TO THE DEALER IN AN EFFORT TO IDENTIFY AND RESOLVE THE ISSUE. THE VEHICLE HAS STALLED AND DECELERATED ON THE FREEWAY. THE CON... Read more
Incident date: Jan 1, 1901
VOLVO S70 WITH ACCELERATION, DECELERATION AND STALLING ISSUES. *TGW THE CONSUMER STATED THE ETM WAS REPLACED ON AUGUST 26, 2008 UNDER WARRANTY. SINCE THEN, THE CONSUMER HAS EXPERIENCED ACCELERATION AND DECELERATION PROBLEMS WHILE DRIVING, FORCING HER TO MAKE REPEATED TRIPS TO THE DEALER IN AN EFFORT TO IDENTIFY AND RESOLVE THE ISSUE. THE VEHICLE HAS STALLED AND DECELERATED ON THE FREEWAY. THE CON... Read more
Incident date: Jul 7, 2008
1999 VOLVO VNL770, VEHICLE WENT TO THE LEFT SIDE OF THE ROAD AND STUCK A GUARDRAIL AND TURNED OVER ON ITS SIDE. *BF THE CONSUMER STATED THE HE HAD A STEERING ISSUE WHICH CAUSED A CRASH. OHIO TRAFFIC REPORT # 10-0291-89. *JB UPDATED 05/03/10 *BF UPDATED 06/09/10. *JB
Crash
1 injured
Incident date: Mar 11, 2009
TOOK CAR TO DEALER ON MARCH 18, 2009,AFTER NOTICING A BUMPING WHEN TRAVELING DOWN THE HIGHWAY. DEALER ADVISED ME STEERING WAS LEAKY AND REPLACED LINE IN THE HOSE FP NO. 30776291 (PIPE SET) THIS DID NOT SOLVE THE PROBLEM. (INVOICE $368.93) ON MAY 13, 2009, RETURNED CAR TO DEALER - THE LEAK STILL THERE. DEALER REPLACED - SHAFT SEAL LEAKING ON RACK FP NO. 36002364-2 AND FP NO. 30741950-7 (INVOIC... Read more
Incident date: Mar 22, 2010
CAR REPEATEDLY STALLS WITH NO EXPLANATION. VOLVO DEALERSHIP HAS WORKED ON CAR 8 TIMES. THROTTLE PARTS HAVE BEEN REPLACED, ETM, AND MANY OTHER PARTS. NOW THEY SAY IT'S THE CATALYTIC CONVERTER. THIS IS EXTREMELY FRUSTRATING AND SCARY. THERE SEEMS TO BE NO RHYME OR REASON TO WHY THE CAR STALLS. SOMETIMES, IT WILL ACT AS IF THERE'S A CLOGGED FUEL LINE, THEN IT STALLS THE NEXT TIME I HAVE TO DECE... Read more
Incident date: Mar 22, 2010
CAR REPEATEDLY STALLS WITH NO EXPLANATION. VOLVO DEALERSHIP HAS WORKED ON CAR 8 TIMES. THROTTLE PARTS HAVE BEEN REPLACED, ETM, AND MANY OTHER PARTS. NOW THEY SAY IT'S THE CATALYTIC CONVERTER. THIS IS EXTREMELY FRUSTRATING AND SCARY. THERE SEEMS TO BE NO RHYME OR REASON TO WHY THE CAR STALLS. SOMETIMES, IT WILL ACT AS IF THERE'S A CLOGGED FUEL LINE, THEN IT STALLS THE NEXT TIME I HAVE TO DECE... Read more
Incident date: Mar 22, 2010
CAR REPEATEDLY STALLS WITH NO EXPLANATION. VOLVO DEALERSHIP HAS WORKED ON CAR 8 TIMES. THROTTLE PARTS HAVE BEEN REPLACED, ETM, AND MANY OTHER PARTS. NOW THEY SAY IT'S THE CATALYTIC CONVERTER. THIS IS EXTREMELY FRUSTRATING AND SCARY. THERE SEEMS TO BE NO RHYME OR REASON TO WHY THE CAR STALLS. SOMETIMES, IT WILL ACT AS IF THERE'S A CLOGGED FUEL LINE, THEN IT STALLS THE NEXT TIME I HAVE TO DECE... Read more
Incident date: Mar 14, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH THE TRANSMISSION FAILED. HE NOTICED NUMEROUS COMPLAINTS REGARDING THE TRANSMISSION FOR THIS YEAR MAKE AND MODEL, SO THE CONTACT DROVE THE VEHICLE TO THE DEALER. THE DEALER DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION COOLANT LINE NEEDS TO BE REPLACED. THE CONTACT ASKED THE SERVICE MANAGER IF... Read more
Incident date: Feb 25, 2010
2001 VOLVO S60. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS. *TGW THE CONSUMER STATED THE VEHICLE WAS LEAKING FUEL AND HAD TO BE TOWED TO A REPAIR SHOP. *JB
Incident date: Nov 8, 2008
TL* THE CONTACT OWNS 2004 VOLVO V70. WHILE DRIVING 5 MPH OUT OF DRIVEWAY THE CONTACT HEARD A CLUNK AND THE VEHICLE STOPPED. A BOLT CAME APART FROM THE CONTROL ARM. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60000. THE CURRENT MILEAGE WAS 66000. UPDATED 06/02/10. *LJ THE CONTROL ARM WAS PARTIALLY DISCONNECTED FROM THE VEHICLE TO THE POINT W... Read more
Incident date: Nov 8, 2008
TL* THE CONTACT OWNS 2004 VOLVO V70. WHILE DRIVING 5 MPH OUT OF DRIVEWAY THE CONTACT HEARD A CLUNK AND THE VEHICLE STOPPED. A BOLT CAME APART FROM THE CONTROL ARM. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60000. THE CURRENT MILEAGE WAS 66000. UPDATED 06/02/10. *LJ THE CONTROL ARM WAS PARTIALLY DISCONNECTED FROM THE VEHICLE TO THE POINT W... Read more
Incident date: Oct 16, 2009
IN AUGUST OF 2009 I BEGAN NOTICING THAT MY VOLVO XC90 T6 WAS SLOW TO SWITCH GEARS OR WOULD CHUG BEFORE SWITCHING. IT WOULD NOT HAPPEN ALL OF THE TIME AND WHEN I MENTIONED IT TO MY HUSBAND HE SAID HE HAD NOT NOTICED IT. I FIGURED IT WAS NO BIG DEAL OR THAT IT WAS RELATED TO A COLD ENGINE. DURING THE MIDDLE OF OCTOBER 2009, I WAS COMING HOME FROM WORK AND MERGING ONTO A TWO LANE BRIDGE WHEN MY ... Read more
Incident date: Jan 15, 2010
I ACTIVATED THE DRIVER SEAT HEATER COMPONENT ON MY 2001 VOLVO S60 DURING A COLD MORNING. APPROXIMATELY 15 TO 20 MINUTES LATER, I SMELLED SOMETHING BURNING AND FELT A BURNING SENSATION TO MY LEFT OUTER THIGH AREA. I TURNED THE DRIVER SEAT HEATER OFF AND THE BURNING STOPPED. ON STOPPING MY VEHICLE, I EXAMINED THE SEAT AND FOUND A SMALL HOLE BURNED IN THE SEAT WHERE I FELT THE BURNING SENSATION. I PH... Read more
Incident date: Mar 10, 2010
VEHICLE IDLE INCREASE ON BRAKING TO ABOUT 1500 RPMS. WHEN PUT IN PARK, IDLE INCREASED TO 4500 RPMS. I TRIED TAPING THE GAS TO SEE IF RPMS WOULD GO DOWN. INSTEAD RPMS INCREASED EVEN HIGHER TO OVER 5500 RPMS. TURNED THE CAR OFF. TRIED TO RESTART CAR AND RPMS IMMEDIATELY WENT HIGH AGAIN. TURNED THE CAR OFF A SECOND TIME. COULD NOT RESTART THE CAR. A SIMILAR INCIDENT HAPPENED 36 HOURS LATER AFTER TH... Read more
Incident date: Dec 17, 2009
HEADLIGHT WIRING AND CONNECTOR BURNED CAUSING LIGHT TO GO OUT. THE DEALER REPLACED THE WIRING AND CONNECTOR ACCORDING TO A TSB ISSUED BY VOLVO. DEALER STATED THAT THEY HAD REPAIRED SEVERAL VOLVOS WITH THIS PROBLEM. ALTHOUGH THE DEALER SAID THIS WAS A SAFETY ISSUE AND VOLVO ISSUED A TSB AND PROVIDED A REPAIR KIT FOR REPAIRS VOLVO DOES NOT CONSIDER THIS A SAFETY ISSUE. THANKFULLY, ONLY ONE LIGHT BUR... Read more
Incident date: Dec 17, 2009
HEADLIGHT WIRING AND CONNECTOR BURNED CAUSING LIGHT TO GO OUT. THE DEALER REPLACED THE WIRING AND CONNECTOR ACCORDING TO A TSB ISSUED BY VOLVO. DEALER STATED THAT THEY HAD REPAIRED SEVERAL VOLVOS WITH THIS PROBLEM. ALTHOUGH THE DEALER SAID THIS WAS A SAFETY ISSUE AND VOLVO ISSUED A TSB AND PROVIDED A REPAIR KIT FOR REPAIRS VOLVO DOES NOT CONSIDER THIS A SAFETY ISSUE. THANKFULLY, ONLY ONE LIGHT BUR... Read more
Incident date: Aug 1, 2009
MY 2001 VOLVO XC V70 TRANSMISSION IS ALSO SLIPPING AND LURCHING. LATELY THIS HAS BEEN OCCURRING ON A DAILY BASIS. I HAVE HAD NO ACCIDENTS, BUT WHEN IT SLIPS AND HESITATES WHILE PULLING ONTO A MAIN ROAD MY HEART SKIPS A BEAT HOPING I WON'T LOSE TRANSMISSION POWER WITH NO WAY TO GET OUT OF ANOTHER VEHICLES PATH. MY MECHANIC, WHO WORKS STRICTLY ON VOLVO AND SAABS, HAS TOLD ME HE CANNOT GUARANTEE ... Read more
Incident date: Aug 1, 2009
MY 2001 VOLVO XC V70 TRANSMISSION IS ALSO SLIPPING AND LURCHING. LATELY THIS HAS BEEN OCCURRING ON A DAILY BASIS. I HAVE HAD NO ACCIDENTS, BUT WHEN IT SLIPS AND HESITATES WHILE PULLING ONTO A MAIN ROAD MY HEART SKIPS A BEAT HOPING I WON'T LOSE TRANSMISSION POWER WITH NO WAY TO GET OUT OF ANOTHER VEHICLES PATH. MY MECHANIC, WHO WORKS STRICTLY ON VOLVO AND SAABS, HAS TOLD ME HE CANNOT GUARANTEE ... Read more
Incident date: Feb 24, 2010
TL*THE CONTACT OWNS A 2001 VOLVO S80. WHILE DRIVING 5MPH TRAVELING OVER A SPEED BUMP THE LEFT FRONT TIRE SUDDENLY SEPARATED FROM THE LOWER BALL JOINT DAMAGING THE FRONT END OF THE VEHICLE .THE VOLVO MANUFACTURER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 117,900.
Incident date: Feb 20, 2010
DRIVING CAR AT 75 MPH WITH CRUISE CONTROL SET ON. CAR DECELERATED AND DOWN SHIFTED THROUGH EACH GEAR AND THEN THE ENGINE SHUT OFF. THIS OCCURRED TWO TIMES. THERE WAS ANOTHER INSTANCE OF THE SAME PARAMETERS BUT THE CAR STARTED TO ACCELERATE ITS OWN AND WHEN SHIFTED THE TRANSMISSION INTO NEUTRAL THE ENGINE RAN TO REDLINE. PULLED THE CAR OFF TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. RESTA... Read more
Incident date: Feb 6, 2010
WHILE BACKING INTO MY GARAGE ON 2/6/2010, MY 1998 VOLVO S90 SUDDENLY ACCELERATED. I REALIZED THAT THE CAR WAS SPEEDING AND I APPLIED THE BRAKE. UNFORTUNATELY, THE CAR WAS GOING SO FAST THAT IT CRASHED INTO A WOODEN PLATFORM IN MY GARAGE. THE PLATFORM AND MY CAR WERE SEVERELY DAMAGED. THE PLATFORM HAS BEEN REPAIRED; BUT MY CAR WAS TOTALED (>$5000.00 IN DAMAGES). I HAVE CONTACTED MY LOCAL VOLVO DEAL... Read more
Crash
Incident date: Jan 10, 2007
IN A PARKING GARAGE I TURNED MY WHEELS TOWARDS THE LEFT TO DRIVE INTO A PARKING SPOT; I GAVE THE CAR A LITTLE GAS WHILE DRIVING OVER A SPEEDBUMP AND SUDDENLY THE CAR ACCELERATED AND SHOT FORWARD AT A HIGH RATE OF SPEED. THANKFULLY THE CAR WENT INTO THAT PARKING SPOT AND HIT THE CEMENT WALL AND STOPPED. I THOUGHT IT WAS A ONE-TIME OCCURRENCE BUT WITH ALL THE REPORTS OF TOYOTA ACCELERATION PROBLEM... Read more
Crash
VOLVO
C70 CONVERTIBLE
(2000) — ELECTRONIC STABILITY CONTROL (ESC)
Mar 12, 2010
Incident date: Feb 5, 2010
I HAVE A 2000 C70 VOLVO. THERE HAS BEEN A RECALL ON THE ETM - ELECTRONIC THROTTLE MODULE. RECALL IS FOR 200K MILES OR 10 YEARS. MY CAR HAS LESS THAN 79K MILES. VOLVO RECALL # MR155. NTSB ACTION # PE5041. MY VEHICLE IS SURGING VIOLENTLY WHICH IS SYMPTOMATIC OF THE ETM FAILURE AS INDICATED BY YOUR ACTION # PE5041. I CALLED VOLVO NA AND THEY CONFIRMED THAT THE RECALL WAS 10 YEARS/200K MILES. HOWEVER... Read more
Incident date: Jan 1, 1901
2000 VOLVO S80 WITH A DEFECTIVE THROTTLE. CONSUMER STATES DISCONTENT REGARDING AUTO RECALL AND WARRANTY. *TGW THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE THROTTLE BODY WHICH CAUSED THE VEHICLE TO HAVE AN ERRATIC IDLE WHEN STOPPED OR GOING VERY SLOW. AS A RESULT, IT WOULD LUNG FORWARD. THE CONSUMER STATED HE NEVER RECEIVED ANY INFORMATION REGARDING A RECALL. *JB
Incident date: Apr 15, 1996
RAPID ACCELERATION INCIDENT IN A 1990 VOLVO 740 TURBO SEDAN. GIVEN THE RECENT PRESS RE TOYOTA, I WOULD JUST LIKE IT KNOWN THAT THE ISSUE MAY EXTEND TO OTHER MANUFACTURERS AS WELL. MY VEHICLE BECAME "POSSESSED" IN A PARKING GARAGE IN DOWNTOWN MINNEAPOLIS IN 1996. I WAS ABOUT TO BACK OUT OF A PARKING SPACE, AND IT WENT INTO A SUPER HIGH SPEED REVERSE (ON ITS OWN FROM ZERO TO PERHAPS 40 MPH?) WHIL... Read more
Incident date: Apr 15, 1996
RAPID ACCELERATION INCIDENT IN A 1990 VOLVO 740 TURBO SEDAN. GIVEN THE RECENT PRESS RE TOYOTA, I WOULD JUST LIKE IT KNOWN THAT THE ISSUE MAY EXTEND TO OTHER MANUFACTURERS AS WELL. MY VEHICLE BECAME "POSSESSED" IN A PARKING GARAGE IN DOWNTOWN MINNEAPOLIS IN 1996. I WAS ABOUT TO BACK OUT OF A PARKING SPACE, AND IT WENT INTO A SUPER HIGH SPEED REVERSE (ON ITS OWN FROM ZERO TO PERHAPS 40 MPH?) WHIL... Read more
Incident date: May 1, 2008
BUNK WINDOWN HAS FALLEN OUT ON SEVERAL OCCATIONS. DRIVER SAYS "HE DID SET UP A CASE" WITH VOLVO AND THEY WOULD NOT DO ANYTHING ABOUT IT. NOT COVERED UNDER ANY WARRANTY DRIVER SAYS HE FIXED PROBLEM WITH A GENERAL MOTORS VALVE COVER WASHER AND A SHEET METAL SCREW BUT IS NOT ABLE TO OPEN THIS WINDOW ANY LONGER.
Incident date: Jun 7, 2008
THE SLEEPER WINDOW ON OUR 2007 VOLVO VNL TRUCK FELL OUT ONTO A BRAND NEW POLICE CAR IN OLAHOMA CITY, OKLAHOMA, JUST WEST OF THE CITY. DRIVER STATES THAT THE WINDOW IS ATTACHED BY GLUE ONLY, NO SCREWS OR RIVITS. UPON FURHTER INVESTIGATION BY OUR FLEET, DRIVERS HAVE BEEN INSTRUCTED NOT TO OPEN SLEEPER WINOWS. THIS WAS TO AVOID ANY FURTHER PORBLEMS SUCH AS THIS INCIDENT
Incident date: Sep 17, 2005
TL* THE CONTACT OWNS A 1995 VOLVO 960. WHILE PULLING INTO HER DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO HER GARAGE DOOR. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO RECALLS FOR THE FAILURE DESCRIBED. THE CURRENT AND FAILURE MILEAGES WERE UNDER 150,000.
Crash
Incident date: Mar 8, 2010
JUST GOT OFF WORK AND I WAS ON MY WAY TO PICK UP MY CHILDREN FROM THEIR RESPECTIVE SCHOOLS/DAYCARE. THERE WAS A NINE WHEELER MOVING VERY SLOWLY IN FRONT OF ME SO THE CAR IN MY REAR DECIDED TO OVERTAKE ME TO HIS LEFT AND AS SOON AS HE DID THAT MY DRIVER SIDE DOOR JUST FLUNG OPEN BY ITSELF. THE KNOB ON THE DOOR WAS STILL DOWN(IN LOCK POSITION). I WAS SO TERRIFIED BECAUSE IT FELT LIKE SOMETHING DISEN... Read more
Incident date: Mar 8, 2010
JUST GOT OFF WORK AND I WAS ON MY WAY TO PICK UP MY CHILDREN FROM THEIR RESPECTIVE SCHOOLS/DAYCARE. THERE WAS A NINE WHEELER MOVING VERY SLOWLY IN FRONT OF ME SO THE CAR IN MY REAR DECIDED TO OVERTAKE ME TO HIS LEFT AND AS SOON AS HE DID THAT MY DRIVER SIDE DOOR JUST FLUNG OPEN BY ITSELF. THE KNOB ON THE DOOR WAS STILL DOWN(IN LOCK POSITION). I WAS SO TERRIFIED BECAUSE IT FELT LIKE SOMETHING DISEN... Read more
Incident date: Feb 15, 2010
MY CAR STALLS WHILE DRIVING. WHEN CHECKED OUT BY DEALERSHIP THEY IDENTIFIED PROBLEMS WITH THE FUEL PUMP. ON YOUR WEB SITE THERE IS A RECALL FOR 2005 VOLVO XC90, WHICH MY CAR. HOWEVER, VOLVO IS DECLINING MY REQUEST TO FIX THE FUEL PUMP. *TR
Incident date: Mar 3, 2010
I LIVE IN TEXAS. I OWN A VOLVO. 2004 S-40. APPARENTLY HAVE BEEN SEVERAL RECALLS ON VOLVO S-40'S PERTAINING TO THE GASOLINE FUEL PUMPS. THESE RECALLS ONLY APPLY TO CERTAIN STATES UP NORTH. I DID SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE (BART) AT VOLVO. I FEEL LIKE I AM INVOLVED IN A CAT AN MOUSE GAME WHEN I TALK TO HIM. HE SAYS MY VIN NUMBER IS NOT INVOLVED IN THE RECALL. I TOLD HIM IT PROBABLY... Read more
Incident date: Feb 27, 2010
OVER THE PAST THREE YEARS OR SO, I HAVE HAD FOUR OR FIVE INCIDENCES INVOLVING SUDDEN ACCELERATION OF MY 2002 VOLVO STATION WAGON V-70. ALL HAVE OCCURRED IN CITY DRIVING NOT ON THE OPEN HIGHWAY. ONCE WHEN PARKING, I ALMOST RAMMED ANOTHER PARKED VEHICLE BECAUSE, AFTER APPLYING THE BRAKE, MY VOLVO SUDDENLY LURCHED AHEAD. I SWERVED, PRESSED HARDER ON THE BRAKE AND PUT THE CAR IN NEUTRAL. I THEN S... Read more
Incident date: Feb 12, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ON FEB 12, I HAD A PERIODIC MAINTENANCE DONE AT THE DEALERSHIP AND THEY ADVISED ME THAT MY TIRES WERE BAD. I HAD ONLY HAD THE TIRES A SHORT WHILE SO I BROUGHT THE CAR TO WHERE I BOUGHT THEM (SEARS) AND WAS ADVISED THAT THE TREAD WAS GOOD BUT THERE WAS ROT BETWEEN THE TREAD. THE TIRES ARE BF GOODRICH TRA... Read more
Incident date: Mar 5, 2010
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Incident date: Dec 4, 2009
WHILE DRIVING OUR 2000 VOLVO V70 XC, THE THROTTLE BEGAN ACTING STRANGE, REQUIRING US TO PRESS MUCH MORE THAN USUAL ON THE THROTTLE TO AVOID THE ENGINE CUTTING OUT, WHILE PULLING OUT INTO TRAFFIC. THE CAR WAS TAKEN TO THE DEALER, WHO DIAGNOSED A FAULTY ELECTRONIC THROTTLE MODULE, AND I WAS TOLD IT WOULD BE COVERED UNDER AN EXTENDED WARRANTY. THE PART WAS ORDERED, AND IN EARLY JANUARY 2010, I RETU... Read more
Incident date: Mar 6, 2010
2004 XC90 HAS A HUGE PROBLEM WITH TRANSMISSION PROBLEMS. FOR A BRAND NEW 2004 XC 90, EVERY TWO YEARS EXPECT TO CHANGE THE TRANSMISSION. OTHERWISE YOU WILL STUCK IN THE FREEWAY ESPECIALLY YOU ARE PLANNING TO TRAVEL, DO NOT USE THAT CAR IF IT'S CLOSE TO TWO YEARS. *TR
Incident date: Feb 2, 2010
VOLVO VEHICLES SUDDEN SPEEDS INCREASE THERE IS A AIR-BOX PROBLEM WHICH CAUSES THE ENGINE TO ACCELERATE,AND VEHICLE TO LUNGE FORWARD. SPEEDS THE ENGINE. *TR
Incident date: Mar 1, 2010
AIR BAG LIGHT CAME ON. HAD THE CAR CHECKED BY A VOLVO SERVICE GARAGE. THE TECHNICIAN SAID THAT THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) MODULE NEEDS TO BE REPLACED. I WAS INFORMED THE PYROTECHNICS IN THE SEAT BELT SYSTEM AND THE FRONT AIR BAGS DO NOT WORK UNTIL THE MODULE IS REPLACED AND PROGRAMMED. THE RE-PROGRAMMING IS A 'DEALER ONLY' SERVICE. THIS IS A PERMANENT SAFETY FAILURE WHICH HAS LIF... Read more
Incident date: Mar 1, 2010
AIR BAG LIGHT CAME ON. HAD THE CAR CHECKED BY A VOLVO SERVICE GARAGE. THE TECHNICIAN SAID THAT THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) MODULE NEEDS TO BE REPLACED. I WAS INFORMED THE PYROTECHNICS IN THE SEAT BELT SYSTEM AND THE FRONT AIR BAGS DO NOT WORK UNTIL THE MODULE IS REPLACED AND PROGRAMMED. THE RE-PROGRAMMING IS A 'DEALER ONLY' SERVICE. THIS IS A PERMANENT SAFETY FAILURE WHICH HAS LIF... Read more
Incident date: Feb 1, 2010
CAR BREAKDOWN REQUIRED THE FOLLOWING PARTS TO BE REPLACED - START CONTROL MODULE, PUMP CONTROL MODULE, FUEL PRESSURE SENSOR. *TR
Incident date: Feb 1, 2010
CAR BREAKDOWN REQUIRED THE FOLLOWING PARTS TO BE REPLACED - START CONTROL MODULE, PUMP CONTROL MODULE, FUEL PRESSURE SENSOR. *TR
Incident date: Mar 4, 2009
THE VOLVO S70 ELECTRONIC THROTTLE CONTROL IS ACTING UP. THE CAR WHEN STARTED IDLES ERRATICALLY. *TR