Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Aug 5, 2009
2003 VOLVO S80 T6 - GM TRANSMISSION NOTICED TRANSMISSION SHIFTING ODDLY BUT NO CODES. CODES CAME AFTER CLIMBING HILL, TOOK TO VOLVO DEALER. CODE (DTC) 0053 PRESSURE SWITCH LOCK UP. VOLVO SAYS REPLACE TRANSMISSION. SOFTWARE UPGRADED - DID NOT FIX. DECLINED. TRANSMISSION SHIFTS ODDLY, CAR REV'S AND WON'T SHIFT WHERE IT NEEDS TO CAUSING TROUBLE WITH ACCELERATION AND DECELERATION. THERE ... Read more
Incident date: Aug 31, 2007
I HAVE A 2004 XC90. I HAVE BEEN HAVING ELECTRICAL FAILURE PROBLEMS WITH MY CAR WHERE THE CAR JUST STALLS WHILE DRIVING AT SPEEDS OF 50MPH RANDOMLY FOR THE PAST THREE YEARS AND HAVE BROUGHT THE CAR INTO THE CALABASAS DEALER NUMEROUS TIMES AND ALSO TO AN INDEPENDENT AUTO MECHANIC AND NO ONE IS ABLE TO DUPLICATE THE STALL OF THE ELECTRICAL SYSTEM AND THEREFORE NOONE IS ABLE TO DIAGNOSE THE SOLUTION ... Read more
Incident date: May 15, 2010
I OWN A 2000 VOLVO V70 WAGON AND THE CENTER BRAKE LIGHT IS NOT FUNCTIONING. BEFORE SEEING THE CAR, THE MECHANIC PREDICTED THE PROBLEM WOULD BE THE LIGHT HARNESS, BECAUSE THE LED LAMPS ARE TYPICALLY LONG LIVED. (BUT DOES THIS ALSO SUGGEST THE PROBLEM IS COMMONPLACE?) TOOK THE CAR TO BE DIAGNOSED. HAVE BEEN TOLD THE HARNESS NEEDS TO BE REPLACE. THE COST TO REPLACE IT WILL BE ABOUT $425. WHILE... Read more
Incident date: Jun 3, 2010
IN MARCH 2010, 04 XC90 LOST POWER WHILE DRIVING ON HIGHWAY AT ABOUT 65MPH. DASHBOARD LIGHTS, RADIO ALL CUT OFF, CAR LUNGED FORWARD, AND IN 1-2 SECONDS DASHBOARD LIGHTS AND RADIO POWER ON AGAIN. TOOK TO VOLVO DEALERSHIP, THEY COULDN'T DUPLICATE THE ISSUE BUT DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE STEERING COLUMN MODULE WHICH SHOULD FIX PROBLEM. THIS DIDN'T FIX THE PROBLEM BECAUSE CAR DID THE... Read more
Incident date: Jun 8, 2004
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE TRANSMISSION FAILED. THE ENGINE WAS STILL ON, BUT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE SERVICE TRANSMISSION LIGHT WAS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Incident date: May 15, 2010
I HAVE A 2001 VOLVO V-70 T-5 WITH 105,000 MILES ON THE VEHICLE. I HAVE NOTICED THE CAR IS SURGING WHILE DRIVING ON THE HIGHWAY. WHILE TRYING TO PASS ANOTHER VEHICLE THE CAR BEGAN TO SURGE AND I HAD TO BRAKE AND GET BACK INTO THE RIGHT LANE. AFTER DOING SOME INVESTIGATING I HAVE FOUND OUT THAT THIS IS PROBABLY THE RESULT OF THE VOLVO ETM PROBLEM THAT IS KNOWN TO EXIST. THIS INCIDENT IS A REAL ... Read more
Incident date: Jun 6, 2010
PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VO... Read more
Incident date: Jun 6, 2010
PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VO... Read more
Incident date: Jan 1, 1901
1999 VOLVO S80. CONSUMER STATES RECEIPT OF LETTER THAT STATES A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES A DIRTY THROTTLE HOUSING AND OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE THE ONSET OF LIMP HOME MODES WITHOUT WARNING *TGW THE CONSUMER STATED THE SOFTWARE UPDATE DID NOT SOLVE THE ISSUE NOR PREVENT UNSAFE SITUATIONS. THE DEALER EVEN CLEANED THE ELECTRONIC THROTTLE MODULE IN... Read more
Incident date: Jan 1, 1901
2003 VOLVO S60 SEDAN. CONSUMER STATES RECEIPT OF LETTER FROM VOLVO REGARDING EXTENDED WARRANTY NOTICE INFORMING HER THAT THE VEHICLE HAS BEEN FITTED WITH A FAULTY FUEL PUMP *TGW THE CONSUMER STATED INSTEAD OF A RECALL, VOLVO SUGGESTED THAT THE CONSUMER ONLY TAKE THE VEHICLE IN FOR REPAIRS IF SHE SMELLED GAS OR HAD A GAS LEAK. THE CONSUMER STATED VOLVO WAS WILLING TO PUT HER LIFE AT RISK RATHER T... Read more
Incident date: Nov 10, 2009
BECAUSE OF FAILURE OF INTERNAL LATCHING MECHANISMS, THE DOORS OF THE 1994 VOLVO 850 (AND POSSIBLY OTHER MODELS) AFTER BEING CLOSED CAN SUDDENLY AND WITHOUT WARNING BE RENDERED PERMANENTLY CLOSED AND UNABLE TO BE OPENED FROM EITHER INSIDE OR OUTSIDE THE VEHICLE. USE OF THE VEHICLE KEY, DOOR LOCKS OR DOOR HANDLES ARE INEFFECTIVE AT ALLOWING AN AFFECTED DOOR TO BE OPENED, EVEN THOUGH UNAFFECTED DOOR... Read more
Incident date: May 29, 2010
EXPANSION OF NHTSA CAMPAIGN ID NUMBER 07V226000 ( VOLVO RECALL NO. R181)FOR FUEL PRESSURE SENSOR. HAVE SAME MAKE, MODEL AND YEAR. MANUFACTURE INDICATES MY VIN NOT COVERED. DEALER REPLACED FUEL PRESSURE SENSOR. ERROR CODE ON CAR P0194. DESCRIPTION MATCHES RECALL. *TR
VOLVO
C70 CONVERTIBLE
(1999) — SERVICE BRAKES, ELECTRIC
Jun 3, 2010
Incident date: May 21, 2010
MY BRAKES WERE MAKING A WEIRD SQUEAKING NOISE IN FRONT. I TOOK TO ORANGE COUNTY VOLVO DEALER TWICE, BOTH TIMES WAS TOLD NOTHING WAS WRONG. TWO WEEKS LATER, I EXPERIENCED COMPLETE BRAKE FAILURE,WITHOUT WARNING AND THE ONLY WAY TO STOP WAS TO HIT THE CAR IN FRONT OF ME. NO WARNING LIGHTS ILLUMINATED, THERE WERE NO OTHER WARNINGS PRIOR TO COMPLETE BRAKE FAILURE. I CALLED MY DEALER WHO DENIED ANY ... Read more
Crash
VOLVO
C70 CONVERTIBLE
(1999) — ELECTRICAL SYSTEM
Jun 3, 2010
Incident date: May 21, 2010
MY BRAKES WERE MAKING A WEIRD SQUEAKING NOISE IN FRONT. I TOOK TO ORANGE COUNTY VOLVO DEALER TWICE, BOTH TIMES WAS TOLD NOTHING WAS WRONG. TWO WEEKS LATER, I EXPERIENCED COMPLETE BRAKE FAILURE,WITHOUT WARNING AND THE ONLY WAY TO STOP WAS TO HIT THE CAR IN FRONT OF ME. NO WARNING LIGHTS ILLUMINATED, THERE WERE NO OTHER WARNINGS PRIOR TO COMPLETE BRAKE FAILURE. I CALLED MY DEALER WHO DENIED ANY ... Read more
Crash
Incident date: May 27, 2010
MY 2005 VOLVO XC90'S TRANSMISSION UNEXPECTEDLY FAILED DURING ACCELERATION WHILE I WAS TURNING LEFT ACROSS TRAFFIC CAUSING A SIGNIFICANT DECREASE IN POWER WHICH IN TURN REQUIRED SEVERAL CARS TO HAVE TO "SLAM" ON THEIR BRAKES TO AVOID HITTING ME. THEIR "SLAMMING" ON THE BRAKES CAUSED THE CARS BEHIND THEM TO HAVE TO BRAKE HARD TO AVOID REAR-ENDING THEM. AFTER TAKING THE SUV TO THE DEALERSHIP FOR DIAG... Read more
Incident date: May 13, 2008
TL* THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND ALLOWED IT TO SIT FOR FIVE MINUTES BEFORE RESTARTING. THE VEHICLE CONTINUED NORMAL OPERATION AND WAS TAKEN TO A LOCAL MECHANIC WHERE HE WAS ADVISED OF A RECALL RELATING TO THE FAILURE. THE CONTACT CONFIRMED THAT NHTSA RECALL CAMPAIGN ID NUMBER: 06V4... Read more
Incident date: May 6, 2010
MY VOLVO V70 HAS STALLED DEAD REPEATEDLY WHILE DRIVING AT BOTH HIGH AND LOW SPEEDS, MOST RECENTLY WHILE JUST COMING ONTO A LONG FREEWAY EXIT RAMP WITH NO SHOULDER. THERE WERE CARS BEHIND ME AND I ALMOST GOT HIT FROM BEHIND. PRIOR STALLS (ABOUT 5 OF THEM) INCLUDE TOTAL STALLING WHILE BRAKING, AND WHILE SPEEDING UP. I HAVE HAD THE FUEL PUMP, RELAY, AND MANIFOLD REPLACED. AND AFTER ALL THAT, SPENDING... Read more
Incident date: Dec 1, 2008
ONE DAY OUT OF THE BLUE, THE WARNING LIGHT SAYING THE AIRBAGS WERE NOT OPERATING APPEARED. FOUND OUT THAT A SENSOR LOCATED WITHIN ANOTHER PART, LOCATED SAFELY UNDER THE PASSENGER SEAT, HAD BECOME DEFECTIVE. ALL ON ITS OWN. I HAD A CHOICE. ROLL THE DICE AND MAYBE IN A BAD CRASH THE AIRBAGS WOULD NOT DEPLOY...OR SPEND $1,400 TO GET IT REPLACED. ALSO EVEN THOUGH IT SAID ONLY PASSENGER AIRBAG WAS A... Read more
Incident date: May 21, 2010
AFTER SCRAPING A CURB AND TEARING THE SIDEWALL OF ONE OF THE 195/60HR-15 BRIDGESTONE POTENZA RE960AS POLE POSITION TIRES ON MY 2000 VOLVO S70, I REPLACED IT WITH THE SAME TIRE. SEVEN MONTHS AND ONLY A FEW THOUSAND MILES LATER, THE REPLACEMENT TIRE DEVELOPED A BULGE IN THE SIDEWALL. SINCE PURCHASING THE SET IN MARCH OF 2008, THIS IS THE THIRD TIRE I'VE HAD TO REPLACE DUE TO A SIDEWALL PROBLEM. I GE... Read more
Incident date: May 29, 2010
TRANSMISSION NOT WORKING PROPERLY ONLY HAVE 60,000 MILES ON CAR. *TR
Incident date: May 24, 2010
TRANSMISSION SLIPS, 47,000 EASY MILES ON VOLVO XC 90 T6. *TR
Incident date: May 19, 2010
I WAS DRIVING MY 2000 VOLVO S80 ON 5/19/10 AND HAD EXITED I-405, ONTO HWY 169, HEADING HOME TOWARDS MAPLE VALLEY, WHEN ALL OF A SUDDEN I HEARD A VERY LOUD BANG, RESULTING IN SUDDEN STEERING LOSS, HEARD LOUD SQUEALING, AND SAW LOTS OF WHITE SMOKE. THE SMOKE WAS FROM THE FRONT PASSENGER TIRE, WHICH HAD TURNED OUTWARD, COMPLETELY SIDEWAYS AT A 90 DEGREE ANGLE. THE CAR IS NOW IN NO CONDITION TO BE ... Read more
Incident date: May 19, 2010
I WAS DRIVING MY 2000 VOLVO S80 ON 5/19/10 AND HAD EXITED I-405, ONTO HWY 169, HEADING HOME TOWARDS MAPLE VALLEY, WHEN ALL OF A SUDDEN I HEARD A VERY LOUD BANG, RESULTING IN SUDDEN STEERING LOSS, HEARD LOUD SQUEALING, AND SAW LOTS OF WHITE SMOKE. THE SMOKE WAS FROM THE FRONT PASSENGER TIRE, WHICH HAD TURNED OUTWARD, COMPLETELY SIDEWAYS AT A 90 DEGREE ANGLE. THE CAR IS NOW IN NO CONDITION TO BE ... Read more
Incident date: May 21, 2010
SRS - AIR BAG LIGHT CAME ON AFTER 1,000 MILES. *TR UPDATED 10/20/10 *BF UPDATED 10/22/10
Incident date: May 20, 2010
2009 VOLVO S60 AWD - WHEN FILLING WITH GASOLINE AT VARIOUS GAS STATIONS, GASOLINE OVERFLOWS AND SPILLS OUT OF THE FUEL FILLER NECK WHEN THE TANK IS FULL. THIS IS WITH THE LOCK MECHANISM ENGAGED ON THE GAS PUMP HANDLE. I HAVE OBSERVED THIS AT MULTIPLE GAS STATIONS AND DIFFERENT PUMPS AT THOSE GAS STATIONS. I HAVE TAKEN OTHER VEHICLES TO THE SAME STATIONS AND PUMPS AND FILLED THEIR TANKS IN THE SAME... Read more
Incident date: Apr 27, 2010
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING AT APPROXIMATELY 35 MPH WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED, THE VEHICLE ABNORMALLY ACCELERATED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE CONTACT STATED THAT A "RADAR BLOCKED" SERVICE LIGHT HAS INTERMITTENTLY ILLUMINATED ON THE DASHBOARD SINCE ... Read more
Incident date: Nov 11, 2008
"2003 VOLVO V40 COLD START BRAKE FAILURE" ON COLD WINTER MORNINGS, WHEN TEMPERATURE IS BELOW FREEZING, AFTER THE ENGINE IS STARTED AND AS I BACK OUT OF MY GARAGE, THE BRAKE IS SO WEAK THAT I CANNOT EFFECTIVELY STOP THE VEHICLE. I WOULD NEED TO PRESS THE BRAKE PEDAL AS HARD AS I CAN AND THE CAR WOULD STOP IN ABOUT A FULL CAR'S LENGTH. IT'S QUITE SCARY. THE PROBLEM ALWAYS GOES AWAY IN ABOUT 1 TO ... Read more
Incident date: Aug 1, 2005
MY 2005 VOLVO XC-90 DOES NOT AUTOMATICALLY LOCK ANY OF THE VEHICLE DOORS WHEN THE CAR IS PUT IN DRIVE AND STARTS MOVING. THIS IS A SERIOUS SAFETY DEFECT THAT I COMPLAINED ABOUT TO VOLVO, FORD AND NHTSA IN 2005. FORD MOTOR COMPANY AND VOLVO ADVERTISE THE XC-90 AS THE SAFEST VEHICLE ON THE ROAD. FORD AND VOLVO HAVE OTHER CARS BEFORE AND AFTER THE XC-90'S INTRODUCTION THAT AUTOMATICALLY LOCKS TH... Read more
Incident date: Mar 10, 2010
A 2008 VOLVO XC70 WITH APPROXIMATELY 30,000 MILES STALLED WHILE DRIVING ABOUT 30 MPH. THE FUEL GAUGE INDICATED 1/4 TANK AND THE LOW FUEL INDICATOR ON THE DASH WAS NOT ON. THE VEHICLE HAD RUN OUT OF GAS. *TR
Incident date: May 15, 2010
I HAVE A 2005 VOLVO XC90 T6. THE TRANSMISSION FAILED ON THE HIGHWAY TODAY,AND I WAS NEARLY REAR ENDED WITH TWO SMALL CHILDREN IN THE TRUCK. THE LIGHT CAME ON NOW THAT SAID TRANSMISSION SERVICE URGENT. I COMPLAINED TO THE VOLVO DEALER 7 MONTHS AGO. THEY DID A SOFTWARE UPGRADE AND SAID ALL WAS FINE.VOLVO IS WELL AWARE OF THIS PROBLEM WITH MANY MANY 2005 XC 90 T6 VEHICLES. *TR
Incident date: May 13, 2010
TL* THE CONTACT OWNS A 2006 VOLVO S40. WHILE DRIVING AT SPEEDS OF 35 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED ON THE PASSENGER SIDE WITHOUT WARRANT. THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THEY WOULD NOT REPLACE THE WINDSHIELD OR HONOR THE CONTACTS WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000.
Incident date: May 13, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE TURNING ON THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE SENSOR WAS THE CAUSE FOR THE LIGHT. THE DEALER RESET THE SENSOR. THE LIGHT ILLUMINATED AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHI... Read more
Incident date: May 1, 2010
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
Incident date: May 1, 2010
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
Incident date: May 8, 2010
WANTED TO PURCHASE A NEW 2010 VOLVO. THE AIRBAG LIGHT WAS ON, DEALERSHIP COULD NOT CLEAR THE CODE. WAS TOLD BY A TECHNICIAN THAT THERE WAS A LOOSE CONNECTER AND THERE IS NO FIX AT THIS TIME, VOLVO OF AMERICA WANTED THE DEALERSHIP TO WRAP TAPE AROUND THE CONNECTOR AND JAM IT IN PLACE TO GET RID OF THE AIRBAG LIGHT. I DID NOT PURCHASE FOR OBVIOUS SAFETY REASONS. WHAT HAPPENS IF THIS "FIX" FAILS ... Read more
Incident date: Apr 24, 2010
TL* THE CONTACT OWNS A 2001 VOLVO S-80. THE CONTACT STATED AFTER HAVING THE BATTERY REPLACED, THE CLIMATE CONTROL UNIT BECAME INOPERABLE. THE DEALER WAS UNABLE TO RESET THE UNIT AND ADVISED IT WOULD NEED TO BE REPLACED. THE CONTACT BELIEVED THE MANUFACTURER SHOULD TAKE THE LIABILITY FOR THE FAILURE WHICH COULD POTENTIALLY BECOME A SAFETY ISSUE WHEN TRYING TO DEFOG THE WINDOWS, DISRUPTING VISIBIL... Read more
Incident date: Apr 10, 2010
2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS ON WEB MANY VOLVOS HAVING SAME ISSUE. SOUNDS DEFECTIVE TO ME. *TR
Incident date: Apr 2, 2010
COMPUTER REPROGRAMMED 2 YEARS AGO AND CAR IS NOW "SURGING" FORCEFULLY WHEN ATTEMPTING TO STOP . ELECTRONIC THROTTLE MODULE (ETM) IDENTIFIED AS CAUSE . VOLVO REFUSES TO COVER UNDER CONDITIONS OF RECALL WHICH REQUIRES REPLACEMENT OF ETM . REASON FOR REFUSAL , MY CAR WAS FOUND TO BE A " SALVAGE VEHICLE" . IN LIGHT OF SAFETY ISSUES ARE THEY REQUIRED TO HELP ME ? *TR
VOLVO
VOLVO TRUCK
(9999) — POWER TRAIN:DRIVELINE:DRIVESHAFT
May 6, 2010
Incident date: Mar 19, 2010
2007 VOLVO CONVENTIONAL DRIVE SHAFT BROKE AND DAMAGED FUEL LINE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0139-91.*JB UPDATED 05/13/10 *BF
Incident date: May 4, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE HAVING ROUTINE WHEEL MAINTENANCE PERFORMED ON THE VEHICLE AN INDEPENDENT MECHANIC STATED THAT THE REAR DIFFERENTIAL HOUSING WAS CRACKED. HE WAS ADVISED BY THE MECHANIC THAT THE FAILURE WAS A POTENTIAL SAFETY RISK AND TO DRIVE THE VEHICLE WITH EXTREME CAUTION. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WO... Read more
VOLVO
VOLVO TRUCK
(9999) — TIRES
May 5, 2010
Incident date: Mar 18, 2010
2004 VOLVO CONVENTIONAL, FRONT STEER TIRE BLOWOUT. *BF THE CONSUMER STATED THE TRUCK BEGAN TO SHAKE VIOLENTLY. SUDDENLY, THE RIGHT FRONT STEER TIRE BLEW OUT AND HE LOST CONTROL OF THE TRUCK. THE DRIVER SLAMMED ON THE BRAKES, BUT WAS UNABLE TO STOP. (OHIO TRAFFIC CRASH REPORT # 10-0138-91)*JB UPDATED 05/13/10 *BF
Crash
Incident date: Feb 9, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT SEVERAL TIMES WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD SUDDENLY SHUT DOWN ACCOMPANIED BY THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL PRESSURE SENSOR MALFUNCTIONED AND CAUSED THE FAILURE TO OCCUR; HOWEVER, THE DEALER STATED THAT RECALL 07V226000 (ENGINE AND ENG... Read more
Incident date: May 2, 2010
I HAVE 2004 VOLVO S60VOLVO . I WAS TRYING TO RAISE MY VEHICLE ON THE OEM JACK CAME WITH MY CAR TO CHANGE THE WHEEL. AFTER FEW SECOND I REMOVED MY TIRE , THE JACK COLLAPSED - AND MY CAR CAME CRASHING DOWN. I WAS LUCKY AS I HAD STUCK MY HEAD INTO THE WHEEL WELL MOMENTS BEFORE TO CHECK MY BRAKE PADS AND ROTORS, AND HAD MY FINGERS AROUND THE SUSPENSION LINKAGES. *TR
Incident date: Dec 1, 2008
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THE BRAKE WARNING LIGHT WOULD ILLUMINATE WHILE DRIVING AT ANY SPEED, CAUSING THE VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE AND THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE EACH TIME. ON A SEPARATE OCCASION, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THE COMP... Read more
Incident date: Mar 31, 2010
I HAVE A 2008 VOLVO S60 2.5 CAR. THE DRIVER'S FLOOR MAT HAS TWO CLIPS IN THE FLOOR TO SECURE IT, BUT WILL NOT REMAIN IN PLACE. IT HAS COME LOOSE MULTIPLE TIMES AND SLIDES UNDER THE GAS PEDAL. I NOTICE IT ONLY WHEN I HAVE DIFFICULTY/AM UNABLE TO DEPRESS THE GAS PEDAL. I BROUGHT THIS TO THE ATTENTION OF MY DEAL VOLVO OF CALABASAS IN LATE MARCH 2010. THEY STATED THAT THE CLIPS WERE PROPERLY IN... Read more
Incident date: Mar 31, 2010
I HAVE A 2008 VOLVO S60 2.5 CAR. THE DRIVER'S FLOOR MAT HAS TWO CLIPS IN THE FLOOR TO SECURE IT, BUT WILL NOT REMAIN IN PLACE. IT HAS COME LOOSE MULTIPLE TIMES AND SLIDES UNDER THE GAS PEDAL. I NOTICE IT ONLY WHEN I HAVE DIFFICULTY/AM UNABLE TO DEPRESS THE GAS PEDAL. I BROUGHT THIS TO THE ATTENTION OF MY DEAL VOLVO OF CALABASAS IN LATE MARCH 2010. THEY STATED THAT THE CLIPS WERE PROPERLY IN... Read more
Incident date: Oct 5, 2008
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 65 MPH, THERE WAS AN UNUSUALLY LOUD NOISE FOLLOWED BY AN IMMEDIATE LOSS OF ALL PANEL LIGHTS. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. UPON RESTARTING, THE SRS AIR BAG AND CHECK ENGINE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE WAS UNABLE T... Read more
Incident date: Apr 26, 2000
1. I WAS DRIVING MY VEHICLE WHEN THE TRANSMISSION DID NOT SHIFT FROM 2ND GEAR UP ON THE HIGHWAY. THE CHECK ENGINE LIGHT CAME ON, COOLANT LOW AND URGENT SERVICE OF TRANSMISSION. 2. THE TRANSMISSION ISSUE WAS CONSTANT. 3. WE TOOK OUR VEHICLE TO THE VOLVO DEALERSHIP GARAGE. IT WAS DETERMINED THAT WE NEEDED A TRANSMISSION REPLACEMENT AS WELL AS COOLANT AND OTHER ENGINE PARTS REPLACED. WE W... Read more
Incident date: Apr 26, 2000
1. I WAS DRIVING MY VEHICLE WHEN THE TRANSMISSION DID NOT SHIFT FROM 2ND GEAR UP ON THE HIGHWAY. THE CHECK ENGINE LIGHT CAME ON, COOLANT LOW AND URGENT SERVICE OF TRANSMISSION. 2. THE TRANSMISSION ISSUE WAS CONSTANT. 3. WE TOOK OUR VEHICLE TO THE VOLVO DEALERSHIP GARAGE. IT WAS DETERMINED THAT WE NEEDED A TRANSMISSION REPLACEMENT AS WELL AS COOLANT AND OTHER ENGINE PARTS REPLACED. WE W... Read more
Incident date: Sep 3, 2009
TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE HESITATED, DECREASED IN ENGINE PERFORMANCE, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT TURNED OFF THE IGNITION RESTARTED IT TO MOVE TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED ON FOUR OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE... Read more