Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 5, 2010
2004 VOLVO S60 IGNITION KEY FAILURE: KEY REFUSED TO TURN CAR WILL NOT START. CAR WILL NOT GO IN TO NEUTRAL. CAR MUST BE ABANDONED OCCUPANTS MUST SEEK TRANSPORTATION. FIRST OCCURRENCE APRIL 17TH 2008. SECOND OCCURRENCE JULY 5TH. 2010. CAR TOWED TO DEALER AND IGNITION LOCK REPLACED BOTH TIMES. TOTAL COST $1662.48. *TR
Incident date: Jul 5, 2010
2004 VOLVO S60 IGNITION KEY FAILURE: KEY REFUSED TO TURN CAR WILL NOT START. CAR WILL NOT GO IN TO NEUTRAL. CAR MUST BE ABANDONED OCCUPANTS MUST SEEK TRANSPORTATION. FIRST OCCURRENCE APRIL 17TH 2008. SECOND OCCURRENCE JULY 5TH. 2010. CAR TOWED TO DEALER AND IGNITION LOCK REPLACED BOTH TIMES. TOTAL COST $1662.48. *TR
Incident date: Jun 16, 2010
VOLVO XC90 2005 V8 - COUNTER BALANCE SHAFT FAILURE LEADING TO TOTAL ENGINE FAILURE AND REQUIRING ENGINE REPLACEMENT. *TR
Incident date: Jul 10, 2010
I OWN A 2007 VOLVO V70 WITH LOW MILEAGE -- 19,000 MILES, VIN # [XXX]. NORMALLY MY WIFE DRIVES THE CAR JUST AROUND WHERE WE LIVE SINCE SHE DOES NOT WORK - JUST A FEW MILES A DAY. LAST WEEK, WHILE GOING TO THE LOCAL GROCERY STORE WITH MY 20 MONTH OLD GRANDSON IN THE CAR, SHE ALMOST HAD AN ACCIDENT WHEN BRAKING THE CAR FROM ABOUT 50 MPH. SO I BEGAN DRIVING THE CAR TO WORK WHICH IS ABOUT 20 MILES AW... Read more
Incident date: Jul 11, 2010
AT ABOUT 60,000 MILES WHILE THE VEHICLE, A 2004 VOLVO XC 90 T6 WAS IN OPERATION AT 55 MPH THE POWER TO THE DASH AND ALL ACCESSORIES WENT DEAD. THE HORN, THE BLINKERS, THE SPEEDOMETER (RADIO, POWER WINDOWS ETC.) ALL FAILED TO WORK EVEN AS THE CAR WAS IN OPERATION AND WAS BEING DRIVEN ON THE HIGHWAY. LATER UPON RESTART THERE WAS AN ERROR CODE IN THE DASH, IN THE ICM I BELIEVE THEY CALL IT (INFOT... Read more
Incident date: Jul 4, 2010
2000 VOLVO S80. TRANSMISSION FAILURE WITH ONLY 109,000 MILES. I HAVE ALWAYS DONE THE REQUIRED MAINTENANCE AND SERVICE ON THE VEHICLE, WHICH INCLUDED A TRANSMISSION FLUSH IN 2003. I HAD NO PRIOR WARNINGS, NO SLIPPING, NOTHING. THE TRANSMISSION FLUID IS CLEAN, AT THE LEVEL IT IS SUPPOSED TO BE AT, NO LEAKS, AND NO WARNING "CHECK ENGINE" OR "TRANSMISSION" LIGHTS CAME ON. MY MECHANIC SAID THAT DUE ... Read more
Incident date: Jul 4, 2010
2000 VOLVO S80. TRANSMISSION FAILURE WITH ONLY 109,000 MILES. I HAVE ALWAYS DONE THE REQUIRED MAINTENANCE AND SERVICE ON THE VEHICLE, WHICH INCLUDED A TRANSMISSION FLUSH IN 2003. I HAD NO PRIOR WARNINGS, NO SLIPPING, NOTHING. THE TRANSMISSION FLUID IS CLEAN, AT THE LEVEL IT IS SUPPOSED TO BE AT, NO LEAKS, AND NO WARNING "CHECK ENGINE" OR "TRANSMISSION" LIGHTS CAME ON. MY MECHANIC SAID THAT DUE ... Read more
Incident date: Jul 9, 2010
TRAVELING ON HIGHWAY 231 NORTH JUST SOUTH OF MONTGOMERY. CAME TO A STOP AT TRAFFIC LIGHT, PROCEEDED THROUGH LIGHT BUT CAR WOULD NOT SHIFT. IN HEAVY TRAFFIC, CAR WAS SLUGGISH AND STUCK IN THIRD GEAR. ALMOST RAN INTO BY TRACTOR-TRAILER BECAUSE WE COULD NOT GET OUT OF THE WAY. *TR
Incident date: Jun 23, 2010
VEHICLE HAS ALREADY HAD THE TRANSMISSION REPLACED AT LEAST ONCE BY PREVIOUS OWNER. IT WENT OUT AGAIN ON US AT ABOUT 70,000 MILES. HAD TRANSMISSION REPLACED WITH "NEW HIGH CLASS VOLVO PARTS" TRANSMISSION. NOW THE ENGINE IS 3 TIMES LOUDER THAN BEFORE AND WE'RE IN SOME SERIOUS MONEY FOR OUR CAR. WE'RE VERY DISAPPOINTED. *TR
Incident date: Jun 23, 2010
VEHICLE HAS ALREADY HAD THE TRANSMISSION REPLACED AT LEAST ONCE BY PREVIOUS OWNER. IT WENT OUT AGAIN ON US AT ABOUT 70,000 MILES. HAD TRANSMISSION REPLACED WITH "NEW HIGH CLASS VOLVO PARTS" TRANSMISSION. NOW THE ENGINE IS 3 TIMES LOUDER THAN BEFORE AND WE'RE IN SOME SERIOUS MONEY FOR OUR CAR. WE'RE VERY DISAPPOINTED. *TR
Incident date: Mar 31, 2010
MY WIFE NARROWLY MISSED HAVING AN ACCIDENT ON MARCH 31, 2010 AND DOING MORE DAMAGE TO OUR 2002 XC70 VOLVO WITH 53,770 MILES (BOUGHT NEW). SHE WAS STOPPING WHEN SHE HEARD STRANGE NOISES FROM THE FRONT LEFT SIDE. THE DRIVER FRONT SHOCK ABSORBER SPRING BROKE JUST AS SHE STOPPED. SHE COULD HAVE HAD A BAD ACCIDENT HAD SHE BEEN DRIVING AT EXPRESSWAY OR NORMAL SPEED. DEALERSHIP REPLACED THE SHOCK ABSORB... Read more
Incident date: Jul 2, 2010
THE ENGINE LIGHT CAME ON IN MY 2004 VOLVO S60. THE CAR WOULD LOOSE ACCELERATION. TOOK IT TO OUR MECHANIC AND HE SAID IT WAS THE FUEL PRESSURE SENSOR AND THAT IT HAD BEEN RECALLED BY VOLVO- RECALL # 07V226000. TOOK IT TO THE DEALER AND THEY SAID THAT THE VIN # OF MY CAR WAS NOT INCLUDED IN THE RECALL. IT WAS THE SAME PART THAT WAS RECALLED ON OTHER 2004 S60S. THE COST WAS $450 TO REPAIR. *TR
Incident date: Jul 2, 2010
THE ENGINE LIGHT CAME ON IN MY 2004 VOLVO S60. THE CAR WOULD LOOSE ACCELERATION. TOOK IT TO OUR MECHANIC AND HE SAID IT WAS THE FUEL PRESSURE SENSOR AND THAT IT HAD BEEN RECALLED BY VOLVO- RECALL # 07V226000. TOOK IT TO THE DEALER AND THEY SAID THAT THE VIN # OF MY CAR WAS NOT INCLUDED IN THE RECALL. IT WAS THE SAME PART THAT WAS RECALLED ON OTHER 2004 S60S. THE COST WAS $450 TO REPAIR. *TR
Incident date: Feb 23, 2005
1999 VOLVO S70. CONSUMER STATES MECHANICAL PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD SUDDENLY STALL WITH NO WARNING, USUALLY IN RUSH HOUR TRAFFIC. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE, BUT OFTEN IT WOULD GO NO MORE THAN 20-30 MPH. ALSO, SOME OF THE LIGHTS ON THE DASH WOULD COME ON AND GO OFF. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER AT LEAST SIXTEEN TIMES. *JB UPDATED ... Read more
Incident date: Feb 23, 2005
1999 VOLVO S70. CONSUMER STATES MECHANICAL PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD SUDDENLY STALL WITH NO WARNING, USUALLY IN RUSH HOUR TRAFFIC. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE, BUT OFTEN IT WOULD GO NO MORE THAN 20-30 MPH. ALSO, SOME OF THE LIGHTS ON THE DASH WOULD COME ON AND GO OFF. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER AT LEAST SIXTEEN TIMES. *JB UPDATED ... Read more
Incident date: Jul 1, 2010
UNINTENDED ACCELERATION. CAR IN NORMAL DRIVE, JUST STARTS TO ACCELERATE. ALSO SOMETIMES ENGINE RACES WHILE IN PARK OR IDLE FOR NO REASON. OCCURS RANDOMLY, BUT HAS BEEN RECURRING DAILY FOR TWO WEEKS. HAVEN'T TAKEN TO DEALER YET. *TR
Incident date: Jul 1, 2010
UNINTENDED ACCELERATION. CAR IN NORMAL DRIVE, JUST STARTS TO ACCELERATE. ALSO SOMETIMES ENGINE RACES WHILE IN PARK OR IDLE FOR NO REASON. OCCURS RANDOMLY, BUT HAS BEEN RECURRING DAILY FOR TWO WEEKS. HAVEN'T TAKEN TO DEALER YET. *TR
Incident date: Jul 7, 2010
TRANSMISSION FAILURE OF VOLVO XC90 T6. KNOWN PROBLEM THAT THE TRANSMISSION IN THIS CAR IS BAD. LEFT STRANDED IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST REAR-ENDED! "TRANSMISSION SERVICE URGENT" LIGHT CAME ON AND TOOK TO BE CHECKED OUT. WAS TOLD COULDN'T FIND PROBLEM AND REPLACED FLUID. TO NO AVAIL AND WAS LEFT STRANDED! I HAVE FOUND COUNTLESS COMPLAINTS ONLINE FROM OTHERS WITH THIS SAME ISSUE... Read more
Incident date: Jun 21, 2010
LAST MONTH I ENTERED MY GARAGE TO AN EXTREME SMELL OF GASOLINE. I DROVE THE CAR TO A SERVICE SHOP AND THEY FOUND A CRACKED FUEL PUMP, WHICH I HAD REPLACED. LAST WEEK, I RECEIVED A RECALL LETTER FOR MY WIFE'S 2004 VOLVO XC70, DESCRIBING THE EXACT PROBLEM I EXPERIENCED ON MY 2000 S80. IN THIS LETTER, THEY WERE ALSO RECALLING 2001-2004 S80S FOR THIS PROBLEM. I SENT THIS LETTER ALONG WITH THE BILL... Read more
Incident date: Jun 27, 2010
2001 VOLVO S40 SEVERAL TIMES WITHIN THE LAST YEAR OR TWO THE LUG NUTS ON THE TIRES HAVE WORKED THEIR WAY LOOSE TO THE POINT OF ALMOST HAVING THE TIRE FALL OFF DESPITE WORK PERFORMED AT EXPERIENCE VOLVO DEALERSHIPS OR MECHANIC SHOPS. *TR
Incident date: May 8, 2010
JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCIDENTS OF THE POSITION INDICATOR LIGHT BURNING OUT, MULTIPLE BULB FAILU... Read more
Incident date: May 8, 2010
JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCIDENTS OF THE POSITION INDICATOR LIGHT BURNING OUT, MULTIPLE BULB FAILU... Read more
Incident date: Jul 4, 2010
WE JUST PURCHASED A 2004 VOLVO XC90 T6 ON JUNE 2, 2010 FROM A PRIVATE SELLER WHO ORIGINALLY PURCHASED THE VEHICLE AND HAVE IT MAINTAINED FULLY AT RICKENBAUGH VOLVO IN DENVER. WE ARE FIRST TIME OWNERS OF A VOLVO VEHICLE. THE CAR CURRENTLY HAS 76,783 MILES ON IT. AFTER JUST OWNING THE VEHICLE FOR 4 WEEKS AND ADDING JUST 400 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT WENT ON AND WHILE DRIVING ... Read more
Incident date: Jul 4, 2010
WE JUST PURCHASED A 2004 VOLVO XC90 T6 ON JUNE 2, 2010 FROM A PRIVATE SELLER WHO ORIGINALLY PURCHASED THE VEHICLE AND HAVE IT MAINTAINED FULLY AT RICKENBAUGH VOLVO IN DENVER. WE ARE FIRST TIME OWNERS OF A VOLVO VEHICLE. THE CAR CURRENTLY HAS 76,783 MILES ON IT. AFTER JUST OWNING THE VEHICLE FOR 4 WEEKS AND ADDING JUST 400 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT WENT ON AND WHILE DRIVING ... Read more
Incident date: Jul 5, 2010
I PURCHASED A USED 2000 VOLVO S80 TODAY. PREVIOUS OWNER PURCHASED CAR IN 2002 AND HAD ALL FACTORY SERVICE DONE UP TO THE 75000 CHECK UP (CAR HAS 85000 MILES NOW). CAR MANIFESTS ALL SYMPTOMS COVERED BY NHTSA ACTION NUMBER : PE05041. SURGES AND IF YOU DON'T HOLD THE BRAKE HARD AT STOP, CAR WILL LURCH FORWARD INTO TRAFFIC. WHILE CRUISING, CAR SURGES FORWARD AND IF YOU'RE NOT CAREFUL, THE SURGING... Read more
Incident date: Jun 10, 2009
TL*THE CONTACT OWNS A 2004 VOLVO S60 . WHILE DRIVING 5 MPH, MAKING A RIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED 5 TIMES. THE DEALER WAS CONTACTED AND STATED THAT THE ENGINE WAS OUT OF CODE WITH HIGH MILEAGE. THE VIN WAS NOT A PART OF NHTSA RECALL CAMPAIGN ID NUMBER, 07V226000, ENGINE AND ENGINE COOLING. THE DIAGNOSTIC TEST CONFIRMED THAT THE ECM 2600 FAILED AND IT WAS NOT REP... Read more
Incident date: Dec 10, 2009
I OWN A 2004 VOLVO XC-90. I HAVE OWNED THE CAR SINCE APRIL 2004. APPROXIMATELY SEVEN MONTHS AGO, I STARTED EXPERIENCING INTERMITTENT ELECTRICAL PROBLEMS (RADIO AND NAVIGATION DISPLAY DISAPPEARING, ENGINE SERVICE ALERTS, ETC). SINCE THE INITIAL PROBLEMS WITH THE RADIO, THE PROBLEMS HAVE PROGRESSED TO THE POINT OF COMPLETE ELECTRICAL FAILURES WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF OVER 55MPH. THE... Read more
Incident date: Jun 1, 2010
SOMETIMES, WHEN THE CAR HAS BEEN TRAVELING FOR A LONG TIME (AT LEAST THREE HOURS), THE ENTIRE CAR WILL LURCH, THE RPMS WILL REV, THE INTERIOR LIGHTS WILL COME ON, AND I WILL GET A "LEFT REAR DOOR OPEN" ERROR MESSAGE. A COUPLE OF TIMES THIS WAS FOLLOWED BY A COMPLETE POWER-DOWN OF THE DASHBOARD (LIGHTS OUT, ALL INSTRUMENTS OFF) AND A WARNING THAT MY BRAKES HAD FAILED. OTHER HAVE HAD THIS IDENTI... Read more
Incident date: Jun 25, 2010
TL* THE CONTACT OWNS A 1994 VOLVO 850. THE CONTACT STATED HE NOTICED GASOLINE LEAKING FROM THE LEFT SIDE OF THE FUEL TANK. HE ADDED GASOLINE TO THE VEHICLE AND NOTICED THE LEAK CONTINUED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DISCOVERED SEVERAL CRACKS ON THE HEAT SHIELD ATTACHED TO THE FUEL TANK. A NEW FUEL TANK WAS ORDERED FOR THE CONTACT. THE MANUFACTURER ADVISED THERE WAS ... Read more
Incident date: Jul 31, 2009
2003 VOLVO XC90. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER HAD ALREADY EXPERIENCED THE FAILURE, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
Incident date: Apr 2, 2010
TWO MALFUNCTIONS EXIST WITH THE 2002 VOLVO S60. THE FIRST ONE IS A FAULTY DRIVER'S INFORMATION MODULE DEFECT THAT CAUSES A TOTAL MALFUNCTION OF THE ENTIRE DASHBOARD. SPECIFICALLY, THE DASHBOARD GOES COMPLETELY BLANK WHILE DRIVING AND ALL OF THE GAUGES BECOME INOPERABLE, INCLUDING THE SPEEDOMETER. THEREFORE, PREVENTING THE DRIVER FROM BEING ABLE TO CONTROL OR MONITOR THE VEHICLE'S SPEED. THE S... Read more
Incident date: Apr 2, 2010
TWO MALFUNCTIONS EXIST WITH THE 2002 VOLVO S60. THE FIRST ONE IS A FAULTY DRIVER'S INFORMATION MODULE DEFECT THAT CAUSES A TOTAL MALFUNCTION OF THE ENTIRE DASHBOARD. SPECIFICALLY, THE DASHBOARD GOES COMPLETELY BLANK WHILE DRIVING AND ALL OF THE GAUGES BECOME INOPERABLE, INCLUDING THE SPEEDOMETER. THEREFORE, PREVENTING THE DRIVER FROM BEING ABLE TO CONTROL OR MONITOR THE VEHICLE'S SPEED. THE S... Read more
Incident date: Jun 6, 2010
OUR XC70 BEGAN OVERHEATING AND WAS TAKEN IN FOR DIAG. IT NEEDS A TRANSMISSION AND RADIATOR BECAUSE THE TRANSMISSION COOLER IS BUILT INTO THE RADIATOR AND IT BEGAN EXCHANGING ENGINE COOLANT WITH TRANSMISSION FLUID. THIS IS A HORRIBLE DESIGN. WHY WOULD THEY NOT BE SEPARATE LIKE MY VW TOUAREG. THIS IS A VERY EXPENSIVE VEHICLE AND NOW I AM LOOKING AT A $7000 REPAIR. I CAN'T BELIEVE THAT AFTER TALKING ... Read more
Incident date: Jun 24, 2010
2004 VOLVO XC90 T6 TRANSMISSION FAILURE WHILE DRIVING. LOST POWER DIFFICULT TO DRIVE CAR TO SAFE PARKING SPACE. *TR
Incident date: Apr 17, 2010
ON APRIL 13, 2010 I WAS TOLD BY THE SALESMAN THAT THE YOKOHAMA TIRE IS AS GOOD AS THE MICHELIN TIRES THAT I HAD ON MY CAR. (1 OF MY MICHELIN TIRES WAS SHOWING STEEL BELTS, APPARENTLY FROM SPINNING MY TIRES TRYING TO GET OUT OF THE SNOW ON MY GRAVEL DRIVEWAY THIS PAST MAR 2010.) SINCE THE MICHELINS WERE NEARLY 4 YEARS OLD AND THE SALESMAN SAID THE SIDEWALLS WERE ROTTING, ON APR 13, 2010, I PURCHAS... Read more
Incident date: Jun 14, 2010
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,914.
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE ATTEMPTING TO REFUEL THE VEHICLE WITH GASOLINE, THE CONTACT STATED GASOLINE CONTINUED TO SPEW OUT FROM THE FILLER NOSE AND THE EMISSIONS WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED THERE WAS A SPIDER WEB IN THE VENT WELL OF THE FUEL TANK AND TRIGGERING THE EMISSIONS WARNING LIGHT. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. ON A LATER DATE, W... Read more
Fire
Incident date: Jun 17, 2010
2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR
Incident date: Jun 17, 2010
2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR
Incident date: Jun 17, 2010
2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR
Incident date: Jan 15, 2010
TL* THE CONTACT OWNS A 2007 VOLVO VNL64T TRUCK. THE CONTACT STATED THE HEADLIGHT COVERS WERE DETERIORATING AND REDUCING VISIBILITY FOR THE DRIVER. IN ADDITION, THE FAILURE WOULD CAUSE THE HEADLIGHTS TO BECOME EXTREMELY FOGGY AND HAZY. THERE WERE NO RECALLS FOR THE VEHICLE AND THE DEALER ADVISED ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,... Read more
Incident date: Jan 15, 2010
TL-THE CONTACT OWNS A 2007 VOLVO VNL64T TRUCK. WHILE INSPECTING THE VEHICLE HE NOTICE THE HEADLIGHTS COVERS WAS DETERIORATING AND THE PLASTIC WAS FLOGGED. THE COVERS DETERIORATING REDUCES VISIBILITY FOR THE DRIVERS. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS CONTACT THE DEALER AND WAS TOLD THERE WERE NO RECALL. THE COST PER THE DEALER WOULD BE OVER $600. THE FAILURE MILEAGE WAS 120,000 AND THE CURR... Read more
Incident date: Jun 17, 2010
2004 VOLVO XC70 WAGON, 89,000 MILES. FRONT LEFT COIL SPRING BROKE WHILE CAR PARKED IN DRIVEWAY (FINE PREVIOUS EVENING, OBVIOUS CLUNKING SOUND WHEN TURNING OUT OF DRIVEWAY IN MORNING). LOUD NOISE WHEN TURNING STEERING WHEEL, CAR NOT DRIVABLE. MECHANIC FOUND SPRING BADLY CORRODED, FRACTURED NEAR BOTTOM OF COILS. VOLVO DEALERSHIP'S PARTS DEPARTMENT INFORMED MECHANIC THEY WERE "STOCKING PLENTY... Read more
Incident date: Jun 10, 2010
PURCHASED A 2005 VOLVO SC90. ONE OWNER BEEN TO VOLVO DEALER EVERY TIME IT HAS BEEN SERVICED. SEEMED LIKE A GOOD DEAL. THIS IS A WEEKEND VEHICLE. AND WELL THE TRANSMISSION WENT OUT AT 112000 MILES. ONLY 4500 TO FIX. I REALLY THOUGHT VOLVO WAS A RELIABLE VEHICLE. WHAT A JOKE SOMETHING IS REALLY WRONG WITH THIS. *TR
VOLVO
C70 CONVERTIBLE
(1999) — STRUCTURE:FRAME AND MEMBERS
Jun 17, 2010
Incident date: Jun 17, 2010
CONVERTIBLE TOP BACK BAR STRUCTURE CRACKED IN HALF AND TOP WILL NOT OPERATE(CLOSE OR OPEN) NOW. WHILE THE TOP BROKE, AS I WAS OPENING IT, IT ALSO FELL ON THE SENSOR FOR THE LOCK AND BROKE THAT ALSO. THE CAR IS IN THE SHOP AGAIN FOR THIS PROBLEM, THE ONLY FIX IS ORDERING A NEW BAR AT THE COST OF $1500, WHICH I DON'T HAVE. NOW I HAVE A CAR THAT I CANT DRIVE OR REPAIR. *TR
VOLVO
C70 CONVERTIBLE
(1999) — EQUIPMENT
Jun 17, 2010
Incident date: Jun 17, 2010
CONVERTIBLE TOP BACK BAR STRUCTURE CRACKED IN HALF AND TOP WILL NOT OPERATE(CLOSE OR OPEN) NOW. WHILE THE TOP BROKE, AS I WAS OPENING IT, IT ALSO FELL ON THE SENSOR FOR THE LOCK AND BROKE THAT ALSO. THE CAR IS IN THE SHOP AGAIN FOR THIS PROBLEM, THE ONLY FIX IS ORDERING A NEW BAR AT THE COST OF $1500, WHICH I DON'T HAVE. NOW I HAVE A CAR THAT I CANT DRIVE OR REPAIR. *TR
Incident date: Apr 6, 2010
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS AND THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE CONTACT WAS UNCERTAIN OF THE DEFECTIVE PART THAT WAS REPLACED DURING TH... Read more
Incident date: Jun 12, 2010
VOLVO S80 2002 -PA .WHILE REVERSING REAR WHEEL LOCKED AND CAR COULD NOT BE DRIVEN.PARKING BRAKE NOT ENGAGED. CAR TOWED TO VOLVO DEALER. ON ASSESSMENT DEALER INDICATED THAT PARKING SHOES FROZE UP AND DELAMINATED CAUSING COLLATERAL DAMAGE. ANOTHER POSSIBILITY WAS THAT PARKING CABLE FROZE UP AND PARKING SHOES DELAMINATED. CAR HAD APPROX 85000 MILES. EITHER WAY THIS IS A DEFECT IF OCCURRED ON THE HIGH... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:MECHANICAL
Jun 15, 2010
Incident date: May 20, 2010
TWO YEARS AGO, I REPLACED MY 1993 VOLVO V90 RADIATOR WITH A NEW VOLVO RADIATOR. IT STARTED LEAKING AT THE SEAM A MONTH AGO. THE RADIATOR IS OUT OF WARRANTY SINCE IT IS OVER 12 MONTHS. I WENT TO THE DEALER TO COMPLAIN. THEY SAID THAT THEY SEE THIS PARTICULAR PROBLEM WITH MANY VOLVOS. I WILL EVENTUALLY HAVE TO REPLACE THE RADIATOR. FOR NOW IT LEAKS ONLY A LITTLE BIT OF WATER BUT EVENTUALLY IT ... Read more
Incident date: May 20, 2010
TWO YEARS AGO, I REPLACED MY 1993 VOLVO V90 RADIATOR WITH A NEW VOLVO RADIATOR. IT STARTED LEAKING AT THE SEAM A MONTH AGO. THE RADIATOR IS OUT OF WARRANTY SINCE IT IS OVER 12 MONTHS. I WENT TO THE DEALER TO COMPLAIN. THEY SAID THAT THEY SEE THIS PARTICULAR PROBLEM WITH MANY VOLVOS. I WILL EVENTUALLY HAVE TO REPLACE THE RADIATOR. FOR NOW IT LEAKS ONLY A LITTLE BIT OF WATER BUT EVENTUALLY IT ... Read more