Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 2, 2010
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLIC... Read more
Fire
Incident date: Jul 2, 2010
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLIC... Read more
Fire
Incident date: Jul 2, 2010
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLIC... Read more
Fire
Incident date: Jul 2, 2010
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLIC... Read more
Fire
Incident date: Apr 18, 2010
TL* THE CONTACT OWNS A 2000 VOLVO S70. THE CONTACT STATED WHEN BRAKING AND THEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SPORADICALLY LUNGE FORWARD OR THERE WOULD BE LIMITED ACCELERATION POWER. THE ETF THROTTLE WARNING LIGHT WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE DEALER ADVISED THAT THEY WERE UNABLE TO ASSIST THE CONTACT DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Fire
Incident date: Aug 6, 2010
HELLO, I OWN A 2002 VOLVO XC70 WAGON AND AM IN THE PROCESS OF HAVING MY TRANSMISSION REPLACED. MY COOLANT CONSTANTLY NEEDS TO BE FILLED AND I HAVE NO FLOOR HEAT IN MY CAR IN THE WINTER AND MY A/C DOESN'T WORK CORRECTLY IN MY CAR. *TR
Incident date: Aug 6, 2010
HELLO, I OWN A 2002 VOLVO XC70 WAGON AND AM IN THE PROCESS OF HAVING MY TRANSMISSION REPLACED. MY COOLANT CONSTANTLY NEEDS TO BE FILLED AND I HAVE NO FLOOR HEAT IN MY CAR IN THE WINTER AND MY A/C DOESN'T WORK CORRECTLY IN MY CAR. *TR
Incident date: May 14, 2010
VOLVO XC70 2003 TRANSMISSION IS GOING BAD WITH 80,000 MILES ON IT. NEEDS A TOTAL REPLACEMENT. HESITATES DURING SHIFTING AND SOMETIMES DOESN'T GO INTO GEAR FOR SEVERAL SECONDS. POWER BOOSTER TO THE BRAKES ALSO HAS A SEAL ISSUE CAUSING POWER BOOSTER ELECTRONIC VACUUM TO CONSTANTLY RUN. *TR
Incident date: May 14, 2010
VOLVO XC70 2003 TRANSMISSION IS GOING BAD WITH 80,000 MILES ON IT. NEEDS A TOTAL REPLACEMENT. HESITATES DURING SHIFTING AND SOMETIMES DOESN'T GO INTO GEAR FOR SEVERAL SECONDS. POWER BOOSTER TO THE BRAKES ALSO HAS A SEAL ISSUE CAUSING POWER BOOSTER ELECTRONIC VACUUM TO CONSTANTLY RUN. *TR
Incident date: Jul 15, 2010
2002 VOLVO S60 EXPERIENCED A VERY SUDDEN REDUCTION IS SPEED AND HAD TO BE DRIVEN HOME IN LIMP MODE. I BROUGHT THE CAR TO MARTEN'S VOLVO WHERE IT HAD THE SOFTWARE UPDATED AND THE THROTTLE CLEANED. THIS SOUNDS VERY MUCH LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). HOWEVER, THE DEALER SAID THAT MY VEHICLE (TURBO ENGINE) IS EXCLUDED FROM THE RECALL. *TR
Incident date: Aug 2, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT 35 MPH, THE TRANSMISSION BEGAN DRAGGING AND THE VEHICLE WOULD NOT ACCELERATE. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. IN ADDITION, THE DEALER ADVISED THERE WAS A SMALL LEAK FROM THE POWER STEERING PUMP. THERE WERE NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 39,000.
Incident date: Jul 21, 2010
I HAD AN OIL CHANGE AND SOON THEREAFTER, I NOTICED THAT THE CAR HAS A STRONG SMELL OF GASOLINE. THIS HAS BEEN HAPPENING FOR A WEEK AND I AM AFRAID TO DRIVE THE CAR. THIS IS MY ONLY CAR AND I NEED TO KNOW IF THERE IS A RECALL ON THIS SINCE THERE SEEM TO BE A GOOD NUMBER OF COMPLAINTS. *TR
Incident date: May 2, 2010
TL* THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THE REAR SEAT BELT BECAME LODGED AND COULD NOT BE USED. THE CONTACT ATTEMPTED TO REPAIR THE FAILURE HIMSELF BUT WAS UNSUCCESSFUL. THE MANUFACTURER ADVISED THE VEHICLE WARRANTY WAS EXPIRED AND WOULD NOT OFFER ANY FURTHER ASSISTANCE. THE SEAT BELT REMAINED LODGED FOR OVER THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MI... Read more
Incident date: Jul 18, 2010
I HAVE BEEN HAVING AN ISSUE WITH MY 2004 VOLVO XC90 WHICH THE DEALERSHIP HAS NOT BEEN ABLE TO CORRECT FOR MY FOURTH VISIT NOW. THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING ON THE HIGHWAY. THIS HAS BEEN HAPPENING AND EACH TIME I TAKE IT IN, THEY ARE UNABLE TO REPLICATE THE ISSUE AND OF COURSE FIND SOMETHING ELSE TO REPAIR. I HAVE BEEN LUCKY AS NOT HAVE BEEN IN HEAVY TRAFFIC WHEN IT HAPP... Read more
Incident date: Jul 23, 2010
2005 VOLVO XC90 T6, TRANSMISSION FAILED AFTER 64K MILES. TRANSMISSION FAILED AT HIGHWAY SPEEDS NEARLY CAUSING AN ACCIDENT AS THE VEHICLE SLOWED UNEXPECTEDLY ON I95 IN HEAVY TRAFFIC. TRANSMISSION FAILED AFTER A PROGRAM UPGRADE 3 WEEKS EARLIER. TRANSMISSION WAS SLIPPING AND TRANSMISSION SERVICE LIGHT APPEARED CAUSING THE VEHICLE TO BE TOWED TO THE DEALER. DEALER UNABLE TO FIND ANY FAULT CODES BUT ... Read more
Incident date: Jul 23, 2010
2005 VOLVO XC90 T6, TRANSMISSION FAILED AFTER 64K MILES. TRANSMISSION FAILED AT HIGHWAY SPEEDS NEARLY CAUSING AN ACCIDENT AS THE VEHICLE SLOWED UNEXPECTEDLY ON I95 IN HEAVY TRAFFIC. TRANSMISSION FAILED AFTER A PROGRAM UPGRADE 3 WEEKS EARLIER. TRANSMISSION WAS SLIPPING AND TRANSMISSION SERVICE LIGHT APPEARED CAUSING THE VEHICLE TO BE TOWED TO THE DEALER. DEALER UNABLE TO FIND ANY FAULT CODES BUT ... Read more
Incident date: Jul 31, 2010
RECENTLY BOUGHT A 2002 VOLVO V70 XC70 AND AM HAVING SERIOUS ISSUES WITH GEARS IN THE AUTOMATIC TRANSMISSION NOT SHIFTING SMOOTHLY AND MAINTAINING CONSTANT GEARS AT CONSTANT SPEEDS. HAVE BEEN INFORMED THAT THE CAR MAY NEED A TRANSMISSION REPLACEMENT. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ON THE WEB FROM OTHER 2002 OWNERS. WHY HAS A RECALL NOT BEEN ISSUED FOR THIS? WHY SHOULD WE HAVE TO FLIP TH... Read more
Incident date: Jul 10, 2010
THERE IS ONLY ONE DOOR THAT OWNER CAN UNLOCK WITH THE KEY. OTHERWISE, THE CONSUMER MUST RELY ON THE REMOTE. THE BATTERY ON OUR REMOTE FAILED AND THE LOCK HAD BEEN NON-FUNCTIONING FOR QUITE SOME TIME, SINCE THERE IS ONLY ONE LOCK ON THE DOORS. A CHILD WAS LOCKED INSIDE THE CAR. WE HAD TO CALL A LOCKSMITH. TO REPLACE THE REMOTE (THEY FAIL FREQUENTLY) IT COSTS APPROXIMATELY $300 FOR THE DEV... Read more
Incident date: Mar 15, 2009
I HAVE A 2005 VOLVO XC90 IN WHICH MY LOW BEAM LIGHT JUST CUTS OUT. IT STARTED ABOUT A YEAR AGO. IT HAPPENS ALL OF THE TIME NOW. IT HAS NOT BEEN FIXED YET. I WAS LOOKING FOR POSSIBLE INFORMATION ON THIS PROBLEM AND LEARNED THAT AN INVESTIGATION IS UNDERWAY NOW AND THAT A RECALL MAY BE ISSUED. I JUST WANTED TO MAKE YOU AWARE OF ANOTHER VEHICLE WITH THE SAME PROBLEM. I ALSO LEARNED TODAY THAT A F... Read more
Incident date: Sep 28, 2009
RADIO TURNS ON AND OFF SPONTANEOUSLY ESPECIALLY WHEN HEATED SEATS ARE TUNED ON. *TR
Incident date: Sep 1, 2009
OUR 2004 VOLVO XC90 ALWAYS HAD AN ERRATIC ELECTRICAL SYSTEM. LAST YEAR IT SUDDENLY GOT WORSE WHEN THE ENTIRE ELECTRICAL SYSTEM, INCLUDING BRAKE LIGHTS, TURN SIGNALS AND GAUGES STARTED TO FAIL AND WITHIN A FEW DAYS WERE COMPLETELY NON-FUNCTIONING. THE LOCAL VOLVO DEALER CHARGED US ABOUT $1200 FOR A NEW COMPUTER-RELATED PART. *TR
Incident date: Jul 26, 2010
ON A LARGE NUMBER OF VOLVOS THE ABS COMPUTER FAILS RESULTING IN LOSS OF PROPER BRAKING. NORMAL USE CAUSES THIS, IN THIS ALL TO COMMON FAILURE, AND VOLVO IS AWARE OF THEIR SHORT COMINGS IN THIS PROBLEM, THUS FAR REFUSING TO CORRECT A HIGHLY DANGEROUS CONDITION THAT MAY HAVE ALREADY RESULTED IN INJURY AND DEATH. THE REPLACEMENT COMPUTERS FROM VOLVO ARE OF THE SAME LACK OF RELIABILITY. THIS HAS BEEN... Read more
Incident date: Jul 26, 2010
ON A LARGE NUMBER OF VOLVOS THE ABS COMPUTER FAILS RESULTING IN LOSS OF PROPER BRAKING. NORMAL USE CAUSES THIS, IN THIS ALL TO COMMON FAILURE, AND VOLVO IS AWARE OF THEIR SHORT COMINGS IN THIS PROBLEM, THUS FAR REFUSING TO CORRECT A HIGHLY DANGEROUS CONDITION THAT MAY HAVE ALREADY RESULTED IN INJURY AND DEATH. THE REPLACEMENT COMPUTERS FROM VOLVO ARE OF THE SAME LACK OF RELIABILITY. THIS HAS BEEN... Read more
Incident date: Jul 27, 2010
REAR TAILGATE RELEASE FAILURE. *TR
Incident date: Jul 27, 2010
FUEL FILLER DOOR LATCH FAILURE. ALLOWS FUEL FILLER DOOR TO REMAIN OPEN AFTER CLOSED BY OPERATOR LEAVING DIRECT ACCESS TO GAS CAP. SPRING LATCH BROKEN. *TR
Incident date: Jul 27, 2010
FUEL FILLER DOOR LATCH FAILURE. ALLOWS FUEL FILLER DOOR TO REMAIN OPEN AFTER CLOSED BY OPERATOR LEAVING DIRECT ACCESS TO GAS CAP. SPRING LATCH BROKEN. *TR
Incident date: Jul 25, 2010
ON OUR 2004 VOLVO XC90 THE HEADLIGHTS SUDDENLY WENT DARK, NO LOW OR HIGH BEAMS AT ALL. I AM NOW BEING TOLD IT IS A MODULE AND THE REPAIR COST IS IN EXCESS OF $1200. THE CAR HAS HID HEADLIGHTS. THIS OUTAGE CREATED A VERY SERIOUS SAFETY ISSUE IN THAT WE WERE DRIVING UP HIGHWAY 395 AT NIGHT WHEN THE COMPLETE FAILURE OF THE HEADLIGHTS OCCURRED. IN RESEARCHING THE ISSUE ON THE INTERNET IT APPEARS IT... Read more
Incident date: Jul 25, 2010
ON OUR 2004 VOLVO XC90 THE HEADLIGHTS SUDDENLY WENT DARK, NO LOW OR HIGH BEAMS AT ALL. I AM NOW BEING TOLD IT IS A MODULE AND THE REPAIR COST IS IN EXCESS OF $1200. THE CAR HAS HID HEADLIGHTS. THIS OUTAGE CREATED A VERY SERIOUS SAFETY ISSUE IN THAT WE WERE DRIVING UP HIGHWAY 395 AT NIGHT WHEN THE COMPLETE FAILURE OF THE HEADLIGHTS OCCURRED. IN RESEARCHING THE ISSUE ON THE INTERNET IT APPEARS IT... Read more
Incident date: Jun 15, 2009
I OWN A 2004 VOLVO S60R THAT HAS TURN SIGNAL ISSUES. THERE WAS NO EVENT LEADING UP TO THE FAILURE. SIMPLY ONE DAY IT NO LONGER WORKED 100% OF THE TIME. WHEN USING THE TURN INDICATOR STOCK TO SIGNAL A LEFT TURN IT WILL NOT DO SO IF I FULLY DEPRESS IT INTO THE LOCK POSITION. IF I HOLD IT ONLY PART OF THE WAY BEFORE IT LOCKS INTO THE POSITION IT SOMETIMES WORKS. IF I DO PUT IT INTO THE FULLY LO... Read more
Incident date: Jun 15, 2009
I OWN A 2004 VOLVO S60R THAT HAS TURN SIGNAL ISSUES. THERE WAS NO EVENT LEADING UP TO THE FAILURE. SIMPLY ONE DAY IT NO LONGER WORKED 100% OF THE TIME. WHEN USING THE TURN INDICATOR STOCK TO SIGNAL A LEFT TURN IT WILL NOT DO SO IF I FULLY DEPRESS IT INTO THE LOCK POSITION. IF I HOLD IT ONLY PART OF THE WAY BEFORE IT LOCKS INTO THE POSITION IT SOMETIMES WORKS. IF I DO PUT IT INTO THE FULLY LO... Read more
Incident date: May 1, 2010
PASSENGER SIDE HEADLIGHT BULB (PHILIPS D2R 85126 XENON HID) ON MY 2004 VOLVO XC90 HAD TO BE REPLACED. AFTER INSERTING A NEW REPLACEMENT BULB IDENTICAL TO THE ORIGINAL BULB, I AM PAYING MORE ATTENTION TO THAT HEADLIGHT. IT SHINES BRIGHTER THAN THE DRIVER'S SIDE HEADLIGHT, AND IT BLINKS ONCE FOR ABOUT A SECOND AFTER TURNING THE CAR ON. AFTER READING ON AUTOBLOG.COM THAT VOLVO ARE UNDER INVESTIGAT... Read more
Incident date: Jul 26, 2010
PULLING INTO TRAFFIC CAR WAS HESITATING, STARTING AND STOPPING UNCONTROLLABLY. SLIPPAGE IN THE TRANSMISSION FROM FIRST GEAR TO SECOND, HARD TO GET UP TO SPEED. HAVE ALMOST BEEN IN SERIOUS ACCIDENTS BECAUSE OF THE HESITATIONS. NO INDICATOR WARNING LIGHTS AT THE BEGINNING OF TRANSMISSION ISSUES, DANGEROUS. NOW TRANSMISSION LIGHT IS ON, VEHICLE ONLY HAS 104K MILES. GOING IN TO HAVE THE TRANSMISS... Read more
Incident date: Mar 15, 2010
THE PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE INSIDE. THE CAR WAS BROUGHT TO GARDEN STATE VOLVO IN WALL, NJ IN MARCH FOR THIS TO BE FIXED. THE MECHANIC "FIXED" THE INSIDE CABLE WITH DUCT TAPE AND CHARGED US $175 FOR THE REPAIR. WITHIN A WEEK THE DOOR WAS BROKEN AGAIN. I CALLED GARDEN STATE VOLVO AND ASKED FOR THE PART TO REPAIR THIS PROBLEM TO BE ORDERED. I HAVE CALLED SEVERAL TIMES AN... Read more
Incident date: Mar 15, 2010
THE PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE INSIDE. THE CAR WAS BROUGHT TO GARDEN STATE VOLVO IN WALL, NJ IN MARCH FOR THIS TO BE FIXED. THE MECHANIC "FIXED" THE INSIDE CABLE WITH DUCT TAPE AND CHARGED US $175 FOR THE REPAIR. WITHIN A WEEK THE DOOR WAS BROKEN AGAIN. I CALLED GARDEN STATE VOLVO AND ASKED FOR THE PART TO REPAIR THIS PROBLEM TO BE ORDERED. I HAVE CALLED SEVERAL TIMES AN... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jul 24, 2010
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BE... Read more
Incident date: Jun 23, 2010
2006 VOLVO VNL64T, UNIT 2 TIRE AND RIM CAME OFF AT MILE POST 57.8. UNIT 2 DIDN'T REALIZE HE LOST HIS TIRE AND RIM UNTIL HE WAS AT MILE POST 53. SUPPLEMENTED OH-2 WITH TURNPIKE DAMAGE. SEVERAL VEHICLES WERE DAMAGE. *BF OHIO TRAFFIC CRASH POLICE REPORT NUMBERS;10-0237-89, 10-0238-89, AND 10-0240-898. *JB UPDATED 08/05/10 *BF UPDATED 10/13/10. *LJ THE CONSUMER STATED THE WHEELS DID NOT C... Read more
Incident date: Jun 23, 2010
2006 VOLVO VNL64T, UNIT 2 TIRE AND RIM CAME OFF AT MILE POST 57.8. UNIT 2 DIDN'T REALIZE HE LOST HIS TIRE AND RIM UNTIL HE WAS AT MILE POST 53. SUPPLEMENTED OH-2 WITH TURNPIKE DAMAGE. SEVERAL VEHICLES WERE DAMAGE. *BF OHIO TRAFFIC CRASH POLICE REPORT NUMBERS;10-0237-89, 10-0238-89, AND 10-0240-898. *JB UPDATED 08/05/10 *BF UPDATED 10/13/10. *LJ THE CONSUMER STATED THE WHEELS DID NOT C... Read more
Incident date: Jul 26, 2010
APPOINTMENT SET WITH VOLVO DEALER ON 07/26/2010 FOR FUEL PUMP RECALL. AFTER THE SERVICE I EXPERIENCED EVEN MORE STRONGER GASOLINE ODOR WHILE DRIVING. FELT NAUSEA I HAD TO HAVE ALL WINDOWS DOWN. CALLED THE DEALER'S SERVICE DEPARTMENT IN THE SAME DAY AFTERNOON, I WAS TOLD THAT THE ODOR SHOULD DISSIPATE WITHIN 2 WEEKS. IS IT NORMAL? HOW CAN I VERIFY? *TR
Incident date: Jul 21, 2010
2004 VOLVO XC90 2.5T AWD. INTERMITTENT "THUMPING" AT HIGH SPEEDS CAUSING THE CAR TO JOLT/LURCH SLIGHTLY. THIS HAS HAPPENED ON AND OFF FOR 2 MONTHS NORMALLY AT HIGHWAY SPEEDS. YESTERDAY I WAS ON A 4 HOUR HIGHWAY DRIVE HOME FROM VACATION AND THE THUMPING/JOLTING HAPPENED ABOUT 5 TIMES. ULTIMATELY MY CAR LOST COMPLETE ELECTRICAL POWER AT HIGHWAY SPEED AND FORTUNATELY I WAS ABLE TO COAST OFF THE H... Read more
Incident date: Apr 16, 2010
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 40 TO 50 MPH THE INSTRUMENT CLUSTER FAILED. SHE DROVE THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE ENGINE ON AND OFF AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THE REPAIR COST WOULD BE OVER $1000. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CUR... Read more
Incident date: Jun 21, 2010
TL*THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING 40 MPH THE CONTACT NOTICED THAT THE RPM'S SUDDENLY INCREASED FROM 2000 TO 3000 WITHIN 15 SECONDS WITHOUT THE CONTACT ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR MASS METER, EVAPORATOR VALVE, CATALYTIC CONVERTER, AND THE SPEED SENSOR NEEDED TO BE REPLACED. THERE WERE NO PRIOR WAR... Read more
Incident date: Jun 21, 2010
TL*THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING 40 MPH THE CONTACT NOTICED THAT THE RPM'S SUDDENLY INCREASED FROM 2000 TO 3000 WITHIN 15 SECONDS WITHOUT THE CONTACT ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR MASS METER, EVAPORATOR VALVE, CATALYTIC CONVERTER, AND THE SPEED SENSOR NEEDED TO BE REPLACED. THERE WERE NO PRIOR WAR... Read more
Incident date: Jul 18, 2010
TL*THE CONTACT OWNS A 2001 VOLVO S80 T6. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH THE CONTACT STATED THAT HE SMELLED FUEL INSIDE THE VEHICLE. HE DROVE HOME AND HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE OCCURRED. THE VEHICLE WAS PREVIOUSLY OWNED AND PURCHASED ONE WEEK AGO. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE WAS NOT A PART OF NHTSA RECALL CAMPAIG... Read more
Incident date: Dec 26, 2009
I HAD 5 INCIDENTS WHILE I WAS DRIVING THAT MY VEHICLE GOT OUT THE CONTROL AFTER NOTICED THE ANTI-SKID LIGHT MESSAGE CAME ON. I HEAR THE SAME SITUATION TO OTHER PEOPLE AS WELL. I WENT TO VOLVO ABOUT THE ANTI-SKID SITUATION AND THEY FOUND AND A FACTORY FAULT IN THE BRAKE CONTROL MODULE THAT CAUSE FAILURE TO THE STEERING ANGLE SENSOR. I KNOW THIS IS A FACTORY FAILURE AND MALFUNCTION ISSUE FROM VOL... Read more
Incident date: Dec 26, 2009
I HAD 5 INCIDENTS WHILE I WAS DRIVING THAT MY VEHICLE GOT OUT THE CONTROL AFTER NOTICED THE ANTI-SKID LIGHT MESSAGE CAME ON. I HEAR THE SAME SITUATION TO OTHER PEOPLE AS WELL. I WENT TO VOLVO ABOUT THE ANTI-SKID SITUATION AND THEY FOUND AND A FACTORY FAULT IN THE BRAKE CONTROL MODULE THAT CAUSE FAILURE TO THE STEERING ANGLE SENSOR. I KNOW THIS IS A FACTORY FAILURE AND MALFUNCTION ISSUE FROM VOL... Read more