Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 24, 2010
2004 VOLVO XC90 TRANSMISSION FAILURE - THE TRANSMISSION FAILED IN MY VOLVO AT 106,000 MILES. THIS IS THE 3RD TRANSMISSION THAT HAS BEEN INSTALLED IN THE VEHICLE. THE COST TO ME WAS $3000.00. *TR
Incident date: Aug 28, 2010
TL*THE CONTACT OWNS A 2002 VOLVO V70. WHILE TRAVELING 20 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 115000.
Incident date: Aug 25, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED UNDER THE RECALL. THE CONTACT TRAVELED 55 MILES EACH WAY AND UPON ARRIVAL AT THE DEALER, SHE WAS ADVISED THAT THE PART WAS UNAVAILABLE AND THE VEHICLE WAS NOT ... Read more
Incident date: Jun 1, 2010
I NOTICED ONE DAY THAT THERE WAS SUDDENLY A "PAUSE" WHEN THE LOWER AUTOMATIC GEARS WERE SHIFTING, PERHAPS FROM FIRST TO SECOND GEAR DURING ACCELERATION. IF MY FOOT WAS ON THE ACCELERATOR, THE CAR "LURCHED" FORWARD WITH A STARTLING, LOUD THUD WHEN THE GEAR SEEMED TO ENGAGE. IF I RECOGNIZED THIS WAS HAPPENING AND LIFTED MY FOOT OFF THE ACCELERATOR, THE CAR HOVERED IN BETWEEN GEARS FOR A SECOND OR ... Read more
Incident date: Dec 1, 2009
SHAKING OF VEHICLE, CLUNKING AND SLIPPING OF TRANSMISSION. TRANSMISSION FAILED. TRANSMISSION REPLACED WITH FACTORY REMANUFACTURED UNIT.. *TR
Incident date: Aug 23, 2010
NOTHING WE KNOW OF CAUSED THIS FAILURE EXCEPT FOLDING THE REAR SEAT DOWN IN THE CARGO POSITION. WHEN WE RAISED THE SEAT UP THE SEAT BELT WOULDN'T RELEASE. NOW WE DON'T HAVE A SEAT WE CAN USE AND NO OPERATING SEATBELT. I TRIED TO GET THE ROLL TO RELEASE THEN TOOK IT TO A DEALER WHO REFUSED TO WARRANTY IT SINCE I TRIED TO UNJAM IT. *TR
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME UNRESPONSIVE TO THE CONTACTS ATTEMPTS TO ACCELERATE. ALL ELECTRICAL COMPONENTS ALSO FAILED. THE VEHICLE WAS PULLED OVER AND SHUT OFF FOR APPROXIMATELY 3 HOURS. UPON RESTART, THE VEHICLE WOULD DRIVE AS NORMAL BUT ALL OF THE WARNING INDICATOR LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE VEHICLE WAS T... Read more
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME UNRESPONSIVE TO THE CONTACTS ATTEMPTS TO ACCELERATE. ALL ELECTRICAL COMPONENTS ALSO FAILED. THE VEHICLE WAS PULLED OVER AND SHUT OFF FOR APPROXIMATELY 3 HOURS. UPON RESTART, THE VEHICLE WOULD DRIVE AS NORMAL BUT ALL OF THE WARNING INDICATOR LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE VEHICLE WAS T... Read more
Incident date: Nov 23, 2009
COUNTERBALANCE SHAFT BEARINGS BREAKDOWN IN NOV 2009 AND HAD REPAIRS DONE AT INDEPENDENT REPAIR SHOP; AUGUST 2010 CYLINDER HEAD LEAK/CRACK WHICH BRINGS OIL TO WATER COOLANT. REPAIR SHOP ADVISED TO GET RID OF CAR 2005 XC 90 V8 VOLVO. I AM FEARFUL OF DRIVING THIS CAR. TO REPAIR AND REPLACE ENGINE AND NEW TRANSMISSION TOO MUCH $$$ FOR THIS VOLVO. WITH NO GUARANTEE. VOLVO NEEDS TO OWN UP TO THE BA... Read more
Incident date: Nov 23, 2009
COUNTERBALANCE SHAFT BEARINGS BREAKDOWN IN NOV 2009 AND HAD REPAIRS DONE AT INDEPENDENT REPAIR SHOP; AUGUST 2010 CYLINDER HEAD LEAK/CRACK WHICH BRINGS OIL TO WATER COOLANT. REPAIR SHOP ADVISED TO GET RID OF CAR 2005 XC 90 V8 VOLVO. I AM FEARFUL OF DRIVING THIS CAR. TO REPAIR AND REPLACE ENGINE AND NEW TRANSMISSION TOO MUCH $$$ FOR THIS VOLVO. WITH NO GUARANTEE. VOLVO NEEDS TO OWN UP TO THE BA... Read more
Incident date: Aug 2, 2010
I HAVE SEEN THE RECALL OF VOLVO S60 MODELS 2001-2005 IN US IN REGARDS TO THE FUEL PUMP CRACKS IN FLANGE AND THUS LEAK OF FUEL WHICH MAY RESULT IN A FIRE. I AM CURRENTLY (SINCE 7 DAYS OF THE DATE OF WRITING THIS COMPLAINT) HAVING THE SAME PROBLEM WITH MY CAR (VOLVO S60 MODEL 2005) IN UAE/ ABU DHABI. THE DEALER ALONG WITH THE SERVICE MANAGERS AND WORKSHOP REFUSED TO CARRY THE REPAIR FREE OF CHARGE S... Read more
Incident date: Aug 23, 2009
I HAVE A 2003 S60 VOLVO. WHILE DRIVING 55 MPH THE CAR WOULD GO INTO LIMP MODE AND THE SPEED WOULD QUICKLY DROP TO 10 MPH AND THE MESSAGE REDUCED ENGINE PERFORMANCE WOULD BE DISPLAYED. THE CAR WILL NOT ACCELERATE PAST THAT SPEED. THIS IS VERY SERIOUS SAFETY CONCERN BECAUSE THE QUICK DROP IN SPEED MAY LEAD TO AN ACCIDENT. I TOOK THE CAR TO A VOLVO DEALERSHIP AND WAS INFORMED THE CAR NEEDS THE ELE... Read more
Incident date: Mar 15, 2010
FRONT PASSENGER SIDE DOOR, WILL NOT OPEN FROM THE INSIDE AND WINDOW WILL NOT ROLL DOWN. WINDOW LOCKED IN PLACE AND THE MOTOR STRUGGLES IN ITS ATTEMPT TO ROLL IT DOWN. ALONG WITH THIS A WEEK LATER MY SUN ROOF DECIDED NOT TO OPEN, IN AN ATTEMPT TO OPEN THE SUN ROOF- ALL YOU HEAR IS A LOUD CLICKING SOUND. EVEN THEN IT BARELY CRACKS OPEN. *TR
Incident date: Mar 15, 2010
FRONT PASSENGER SIDE DOOR, WILL NOT OPEN FROM THE INSIDE AND WINDOW WILL NOT ROLL DOWN. WINDOW LOCKED IN PLACE AND THE MOTOR STRUGGLES IN ITS ATTEMPT TO ROLL IT DOWN. ALONG WITH THIS A WEEK LATER MY SUN ROOF DECIDED NOT TO OPEN, IN AN ATTEMPT TO OPEN THE SUN ROOF- ALL YOU HEAR IS A LOUD CLICKING SOUND. EVEN THEN IT BARELY CRACKS OPEN. *TR
Incident date: Jan 4, 2010
IRREGULAR ENGINE RPMS AT IDLE; CAR BEGINS TO STALL BEFORE ACCELERATION, AND CAR FAILS TO HOLD SPEED. HAD CAR TO DEALER SEVERAL TIMES, ONLY TO HAVE THE "155" SOFTWARE UPDATE PERFORMED BUT NO ETM REPLACEMENT. NOW THAT MAGICALLY THE 10 YEAR PERIOD HAS JUST EXPIRED, THE DEALER NOW CLAIMS A NEW ETM IS NEEDED AT MY EXPENSE. *TR
Incident date: Jan 4, 2010
IRREGULAR ENGINE RPMS AT IDLE; CAR BEGINS TO STALL BEFORE ACCELERATION, AND CAR FAILS TO HOLD SPEED. HAD CAR TO DEALER SEVERAL TIMES, ONLY TO HAVE THE "155" SOFTWARE UPDATE PERFORMED BUT NO ETM REPLACEMENT. NOW THAT MAGICALLY THE 10 YEAR PERIOD HAS JUST EXPIRED, THE DEALER NOW CLAIMS A NEW ETM IS NEEDED AT MY EXPENSE. *TR
Incident date: Aug 24, 2010
2006 VOLVO S40 PASSENGER SIDE AIR BAG SENSOR IS MALFUNCTIONING. WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT, THE AIRBAG LIGHT SAYING THAT THE AIRBAG IS OFF IS OFTEN ILLUMINATED, BUT NOT ALWAYS. THE DEALER HAS TOLD ME THAT THEY HAVE ENCOUNTERED THIS PROBLEM ON SEVERAL 2006, 2007, AND 2008 MODELS. THEY INITIALLY TOLD ME THAT THIS WAS NORMAL BEHAVIOR. THEY ARE NOW INVESTIGATING SINCE I HAVE... Read more
Incident date: Aug 20, 2010
AS I ACCELERATED TO PASS ANOTHER CAR THE OVERDRIVE GOT STUCK. EVEN AS I HIT THE BRAKES THE CAR DIDN'T STOP. I PUT IT IN NEUTRAL AND IT STARTED MAKING A SOUND AS IF SOMETHING WAS HOLDING IT BACK AND WOULD NOT STOP. AFTER APPROXIMATELY 5 MINUTES OF HITTING THE BRAKES THE OVERDRIVE FINALLY LET GO. I CALLED THE VOLVO AND TOLD THEM ABOUT THE INCIDENT AND THEY SAID IT MUST BE THE COMPUTER AND THAT... Read more
Incident date: Aug 21, 2008
PARKING BRAKES NOT DISENGAGING. THE CAR WILL NOT MOVE EVEN WHEN IN GEAR AND GAS IS APPLIED. IT FELT LIKE ONE OF THE WHEELS IS LOCKED. IF PARKED INSIDE A GARAGE, CONSTITUTES SEVERE HAZARD ESPECIALLY FOR INEXPERIENCE DRIVERS AS THE CAR MAY SUDDENLY MOVE IF THE BRAKE SUDDENLY DISENGAGES. THERE IS NO TELLING WHEN THE BRAKE WILL DISENGAGE. THE BRAKES EVENTUALLY DISENGAGED AFTER SEVERAL TRIES OF RO... Read more
Incident date: Mar 5, 2010
TL* THE CONTACT OWNS A 2006 VOLVO S80. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD FAIL INTERMITTENTLY. WHEN DEPRESSING THE RELEASE BUTTON, THE SEAT BELT WOULD NOT IMMEDIATELY RELEASE THE CONTACT. THE SEAT BELT WOULD RELEASE AFTER SEVERAL ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Aug 23, 2010
THIS IS A MAJOR SAFETY HAZARD. ENGINE SURGED TO APPROXIMATELY 2000 RPM WHILE STOPPING FOR A TRAFFIC LIGHT, CAR WAS PLACED INTO NEUTRAL, CAR STOPPED AND ENGINE SUBSEQUENTLY DIED. ENGINE WAS RE-STARTED AND VEHICLE CONTINUED TO OPERATE WITH NO CAUTION/ WARNING LIGHTS VISIBLE. DURING ATTEMPT TO DRIVE VEHICLE ON THE FOLLOWING DAY, THE VEHICLE WOULD NOT ACCELERATE BEYOND 20 MPH. THE PERFORMANCE REDUCED ... Read more
Incident date: Jun 3, 2010
PARTS DEFECT - RELAY THAT REGULATES FUEL CONSUMPTION. VOLVO RECALLED SOME CARS BUT DID NOT INCLUDE OUR VIN NUMBER. *TR
Incident date: Aug 22, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE BRAKE AND AIR BAG WARNING LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVA... Read more
Incident date: Aug 22, 2010
OUR 2004 VOLVO XC90 HAS BEEN EXPERIENCING INTERMITTENT POWER SHORTAGES FOR THE PAST SEVERAL MONTHS. AFTER DRIVING FOR APPROXIMATELY 1 HOUR, OFTEN AT HIGHWAY SPEEDS, THE CAR WILL INTERMITTENTLY JERK, AND SIMULTANEOUSLY THE GAUGES GO DOWN, EXTERIOR LIGHTS GO OUT, INTERIOR LIGHTS MAY GO ON, RADIO SHUTS OFF, WIPERS CYCLE ONCE, AIR/HEAT GOES OFF. THIS LASTS APPROXIMATELY ONE SECOND, HOWEVER, AT TIMES ... Read more
Incident date: Aug 20, 2010
THIS IS A SECOND REPORT I SUBMIT. THE OTHER DAY I JUST REPORTED MALFUNCTION OF TURN SIGNAL SWITCH OF MY VOLVO XC90, 2.5T, 2005. I TESTED AND OBSERVED THE PERFORMANCE OF THE TURN SIGNAL SWITCH CAREFULLY AND I THINK THE POTENTIAL SEVERE DESIGN DEFECT IN THE TURN SIGNAL SWITCH, OR, MAYBE THE ELECTRONIC CONTROL MODULE, WILL CAUSE FATAL INCIDENTS. ITS PERFORMANCE IS TOTALLY UNPREDICTABLE. IT REFUSED TO... Read more
Incident date: Aug 20, 2010
THIS IS A SECOND REPORT I SUBMIT. THE OTHER DAY I JUST REPORTED MALFUNCTION OF TURN SIGNAL SWITCH OF MY VOLVO XC90, 2.5T, 2005. I TESTED AND OBSERVED THE PERFORMANCE OF THE TURN SIGNAL SWITCH CAREFULLY AND I THINK THE POTENTIAL SEVERE DESIGN DEFECT IN THE TURN SIGNAL SWITCH, OR, MAYBE THE ELECTRONIC CONTROL MODULE, WILL CAUSE FATAL INCIDENTS. ITS PERFORMANCE IS TOTALLY UNPREDICTABLE. IT REFUSED TO... Read more
Incident date: Aug 17, 2010
I BOUGHT A USED VOLVO XC90, 2.5T MODEL, MANUFACTURED IN 2005. AND YESTERDAY I DROVE IT FOR ABOUT 30 MILES. VOLVO IS FAMOUS FOR VARIOUS SAFETY FEATURES. HOWEVER, I FOUND THAT FOR MANY TIMES THE TURN SIGNAL LEVER DID NOT WORK WELL, WHICH REALLY SCARED ME AND ALMOST CAUSED CRASHES ON HIGHWAY 610 OF HOUSTON. THE SYMPTOM OF MALFUNCTION IS THAT SOMETIMES WHEN I MOVE THE TURN SIGNAL LEVER, IT EITHER DID ... Read more
Incident date: Jun 1, 2010
1995 VOLVO 850 GLT, DRIVER SIDE SEAT BELT RETRACTING MECHANISM (THE ROLLER NEAR DRIVER'S LEFT SHOULDER) WAS STUCK. IT WAS VERY DIFFICULT TO PULL OUT THE BELT, SOMETIMES PULLING SLOWLY AND LITTLE BY LITTLE SEEMS TO WORK IT AROUND. SPRAYED SOME LUBRICANT CAN FREE IT UP FOR A FEW DAYS, THEN IT WILL BE DIFFICULT TO PULL OUT THE SEAT BELT OUT AGAIN ... IT SEEMS TO HAVE A DEFECTED DESIGN SOMEWHERE INSI... Read more
Incident date: Mar 1, 2010
HAD A TRANSMISSION SOFTWARE UPDATE THAT SOLVED A NEUTRAL SHIFT PROBLEM, WHERE THE TRANS WOULD LURCH INTO GEAR FROM A STOP. NOW THE TRANSMISSION SLIPS AS I DRIVE, ESPECIALLY WHEN TURNING A CORNER. IF I ACCELERATE NORMALLY, THE VEHICLE REVS THEN CLUNKS INTO GEAR. THE DEALER ON THE TRANS SHOPS SAY THE TRANS NEEDS TO BE REPLACED. NOW, I HAVE 183000 MILES ON THE CAR AND BOUGHT IT, HOPING IT WOULD B... Read more
Incident date: Aug 16, 2010
1. REFERENCE - ODI ID NUMBER : 10348993 THE CAR STALLED AGAIN ON THE HIGHWAY AND I WAS ABLE TO MANAGE TO PULL OVER SAFELY. 2. THIS TIME IT WAS DIAGNOSED WITH THE FUEL PRESSURE SENSOR. THE DEALER AND VOLVO CUSTOMER CARE REP STATED THAT THE RECALL IS NOT APPLICABLE TO THE CAR BECAUSE THE LAST 6-DIGIT VIN [XXX] IS OUT OF RANGE OF 335112 TO 372809. THE VOLVO CUSTOMER CARE REP ALSO STATED THERE IS N... Read more
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE ELECTRONIC THROTTLE ASSEMBLY AT THE CONTACTS EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Incident date: Aug 3, 2010
2003 VOLVO S60 EXPERIENCED "DEATH" OF DRIVER INFORMATION MODULE (DIM), WHICH MONITORS ALL GAUGES ON THE VEHICLE. DEALERSHIP IS ABLE TO REPLACE THE PART FOR $1500! IT NOT AVAILABLE "AFTER MARKET" BY ANOTHER MANUFACTURER. RESEARCH ONLINE SHOWS THIS IS A VERY COMMON PROBLEM AMONG 2001-2003 MODELS. THIS MAJOR SAFETY CONCERN SHOULD BE INVESTIGATED, AS NUMEROUS PEOPLE ARE DRIVING WITHOUT DASH PANEL INFO... Read more
Incident date: Aug 3, 2010
2003 VOLVO S60 EXPERIENCED "DEATH" OF DRIVER INFORMATION MODULE (DIM), WHICH MONITORS ALL GAUGES ON THE VEHICLE. DEALERSHIP IS ABLE TO REPLACE THE PART FOR $1500! IT NOT AVAILABLE "AFTER MARKET" BY ANOTHER MANUFACTURER. RESEARCH ONLINE SHOWS THIS IS A VERY COMMON PROBLEM AMONG 2001-2003 MODELS. THIS MAJOR SAFETY CONCERN SHOULD BE INVESTIGATED, AS NUMEROUS PEOPLE ARE DRIVING WITHOUT DASH PANEL INFO... Read more
Incident date: Aug 14, 2010
MY WIFE WAS DRIVING OUR 2004 VOLVO XC90 BACK FROM VACATION WITH OUR TWO CHILDREN IN THE VEHICLE AND ALL THE DASH INSTRUMENTATION LOST POWER AND THE STEERING BECAME HEAVY. THIS WAS DURING THE DAY SO I DO NOT KNOW IF THE HEAD LIGHTS WENT OUT AS WELL. THE CAR DID NOT STOP AND THE POWER CAME BACK ON. THIS OCCUR A SECOND TIME DURING THIS TRIP WHICH WAS ABOUT 3 & 1/2 HOURS IN DURATION. *TR
Incident date: Aug 2, 2010
THE ORIGINAL REAR VIEW MIRROR HAS A SPECIAL COATING TO MAKE IT UNNECESSARY TO FLIP THE MIRROR UP AND DOWN TO REDUCE GLARE FROM HEADLIGHTS AT NIGHT. THE COATING ON THIS MIRROR APPEARS TO HAVE "MELTED" WHILE THE VEHICLE WAS PARKED NORMALLY OUTSIDE OUR TEXAS HOME, RESULTING IN WARPED, OBSTRUCTED VISION IN THIS MIRROR BOTH DAY AND NIGHT. PASSENGERS SEATED IN THE REAR SEAT APPEAR TO HAVE ELONGATED FA... Read more
Incident date: Aug 16, 2010
2002 VOLVO CROSS COUNTRY TRANSMISSION PROBLEM. THE VEHICLE HAS 143,000 AND TRANSMISSION IS GOING BAD. ACCORDING TO THE MECHANIC THIS IS A COMMON PROBLEM. THE TRANSMISSION SLIPS AND JERKS WHEN GEARING DOWN. I WAS GOING THROUGH AN INTERSECTION AND THE TRANSMISSION SLIPPED AND ALMOST CAUSED ME TO GET HIT. THE MECHANIC SAID THAT I WILL HAVE TO REPLACE THE VALVE BODY IN THE AMOUNT OF $2300. *TR
Incident date: Aug 5, 2010
2005 VOLVO XC90 V8 TURN SIGNAL DOES NOT WORK PROPERLY. SOMETIMES NEED TO FLIP THE CONTROL BAR FOR MULTIPLE TIMES. FAIRLY DANGEROUS FOR CHANGING LANES OR TURNING TO LEFT OR RIGHT. PUSHING THE TURN SIGNAL CONTROLLER DOWNWARD MAKES THE SIGNAL WORK. PROBLEM IS CONSISTENT. *TR
Incident date: Mar 13, 2010
VOLVO 2003 XC 70 TRANSMISSION SHIFTING PROBLEM, LOSS OF 1ST GEAR ALONG WITH HARD SHIFT BETWEEN 2-3RD. *TR
Incident date: Aug 12, 2010
ALL GAUGES AND READINGS GO TO ZERO. FOUR WARNING APPEAR ON THE MESSAGE BOARD. AFTER STOPPING AND TURNING OFF IGNITION THE CAR WILL RESTART WITH INTERMITTENT WARNINGS, OR NO WARNINGS AT ALL. UPON HITTING A BUMP THE ERROR MESSAGES CHANGES AND THE GAUGES WORK OR DON'T WORK. THE CAR HAS BEEN IN FOR COMPUTER "FIXES" THREE TIMES SINCE LATE 2005. *TR
Incident date: Aug 12, 2010
ALL GAUGES AND READINGS GO TO ZERO. FOUR WARNING APPEAR ON THE MESSAGE BOARD. AFTER STOPPING AND TURNING OFF IGNITION THE CAR WILL RESTART WITH INTERMITTENT WARNINGS, OR NO WARNINGS AT ALL. UPON HITTING A BUMP THE ERROR MESSAGES CHANGES AND THE GAUGES WORK OR DON'T WORK. THE CAR HAS BEEN IN FOR COMPUTER "FIXES" THREE TIMES SINCE LATE 2005. *TR
Incident date: Apr 12, 2010
MY 2000 VOLVO S40 HAD ANOTHER UNINTENDED ACCELERATION EPISODE ON APRIL 12, 2010 (I FILED A PREVIOUS COMPLAINT #10288666 IN OCT 2009). ON THE HIGHWAY IT WOULD GO 60 MPH WITHOUT DEPRESSING THE GAS PEDAL (AND NO IT WAS NOT STUCK AND THERE WAS NO FLOOR MAT IN THE WAY). THE LAST TIME THIS OCCURRED WAS SIX OR SEVEN MONTHS EARLIER. THE ECT SENSOR WAS REPLACED AT THAT TIME. THIS LAST TIME THE VOLVO ME... Read more
Incident date: Aug 9, 2010
2004 VOLVO V70 WILL LURCH, LEFT REAR DOOR OPEN WARNING LIGHT COMES ON, INTERIOR LIGHTS COME ON, WARNING TRIANGLE APPEARS. THIS IS ACCOMPANIED BY A LOUD THUMP, FOLLOWED BY A COMPLETE POWER DOWN OF THE CAR. VERY DANGEROUS; COULD LEADS TO DEATHS ON HIGHWAYS. APPARENTLY VOLVO HAS KNOWN ABOUT PROBLEM FOR SOME TIME. CAUSED BY A MALFUNCTION OF THE CEM. HAS OCCURRED ABOUT 7 TIMES THUS FAR FROM 4-2010... Read more
Incident date: Aug 9, 2010
1. VEHICLE STALLED 2 TIMES, LAST YEAR AND ON 08/09/2010 WHILE DRIVING ON HIGHWAY. I WAS ABLE TO RESTART BOTH TIME. THE SECOND TIME I WAS ABLE TO RESTART AFTER 5 MINUTES AND DRIVE TO THE NEARBY THE VOLVO STORE DEALERSHIP. 2. THE DEALERSHIP DIAGNOSED THE PROBLEM AND DETERMINED THE BATTERY WAS THE ISSUE. HOWEVER I SEE 2 RECALL CAMPAIGN ID NUMBERS: 09V483000 AND 07V226000 WHICH MAY BE THE ROOT CAUSE ... Read more
Incident date: Aug 9, 2010
1. VEHICLE STALLED 2 TIMES, LAST YEAR AND ON 08/09/2010 WHILE DRIVING ON HIGHWAY. I WAS ABLE TO RESTART BOTH TIME. THE SECOND TIME I WAS ABLE TO RESTART AFTER 5 MINUTES AND DRIVE TO THE NEARBY THE VOLVO STORE DEALERSHIP. 2. THE DEALERSHIP DIAGNOSED THE PROBLEM AND DETERMINED THE BATTERY WAS THE ISSUE. HOWEVER I SEE 2 RECALL CAMPAIGN ID NUMBERS: 09V483000 AND 07V226000 WHICH MAY BE THE ROOT CAUSE ... Read more
Incident date: Aug 11, 2010
TRANSMISSION WHEN COMING TO A STOP ON DOWNSHIFT FROM 3,2 TO 1 CLUCKS AND CLUCKS AGAIN WHEN RESTARTING. IT MAKES A HARD STOP AND YOU SCARES YOU THINKING YOU GOT HIT WITH SOMEONE. *TR
Incident date: Aug 8, 2010
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING APPROXIMATELY 80 MPH THE STEERING WHEEL BECAME STIFF. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BUT WOULD NOT SHUT OFF. WITHIN A FEW MINUTES THE STEERING WHEEL BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED THREE TIMES AND WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR... Read more
Incident date: Aug 10, 2010
WHEN PULLING INTO A PARKING SPACE AT MY DAUGHTER'S SCHOOL, VEHICLE SUDDENLY ACCELERATED OVER THE SIDEWALK AND STRUCK THE BUILDING. TRANSMISSION POPPED IN REVERSE AND VEHICLE ACCELERATED BACKWARDS. EVEN WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, VEHICLE WOULD NOT STOP. I FORCED THE TRANSMISSION INTO PARK AND TURNED OFF THE VEHICLE TO GET IT TO STOP AFTER GOING IN REVERSE FOR APPROXIMATELY 50... Read more
Crash
1 injured
Incident date: Aug 10, 2010
WHEN PULLING INTO A PARKING SPACE AT MY DAUGHTER'S SCHOOL, VEHICLE SUDDENLY ACCELERATED OVER THE SIDEWALK AND STRUCK THE BUILDING. TRANSMISSION POPPED IN REVERSE AND VEHICLE ACCELERATED BACKWARDS. EVEN WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, VEHICLE WOULD NOT STOP. I FORCED THE TRANSMISSION INTO PARK AND TURNED OFF THE VEHICLE TO GET IT TO STOP AFTER GOING IN REVERSE FOR APPROXIMATELY 50... Read more
Crash
1 injured
Incident date: Jul 30, 2010
MY WIFE WAS DRIVING OUR TWO KIDS IN OUR 2004 VOLVO S80 ON I-75 WHEN THE VEHICLE JUST COMPLETELY STOPPED OPERATING. SHE COULD NOT GET THE VEHICLE TO THE SIDE OF THE INTERSTATE AS WHEN SHE PRESSED THE GAS PEDAL, THE ENGINE WOULD NOT EVEN REV UP. MY WIFE AN CHILDREN WERE STUCK IN THE MIDDLE OF THE INTERSTATE IN A CAR THAT WOULDN'T DRIVE. THE DASH STATED "REDUCED ENGINE PERFORMANCE". SHE CALLED ME... Read more
Incident date: May 1, 2010
FUEL SMELL INSIDE THE CAR. FUEL PUMP WITH CRACKS SPILLS GAS ALL OVER THE TANK BELOW. *TR