Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED ACCORDING TO RECALL 08V033000 (FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP) BUT THE CONTACT STILL EXPERIENCED THE SAME FAILURE AFTER THE REPAIR. THE DEALER ALSO INFORMED HER THAT SHE NEEDED ... Read more
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED ACCORDING TO RECALL 08V033000 (FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP) BUT THE CONTACT STILL EXPERIENCED THE SAME FAILURE AFTER THE REPAIR. THE DEALER ALSO INFORMED HER THAT SHE NEEDED ... Read more
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED ACCORDING TO RECALL 08V033000 (FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP) BUT THE CONTACT STILL EXPERIENCED THE SAME FAILURE AFTER THE REPAIR. THE DEALER ALSO INFORMED HER THAT SHE NEEDED ... Read more
Incident date: Nov 1, 2010
2006 VOLVO S80. CONSUMER STATES DRIVER SEAT SIDE SEAT BELT WOULD STICK AND WOULD NOT RELEASE IMMEDIATELY. *TGW ALSO, THE RADIATOR LEAKED COOLANT DUE TO A LEAK. *JB
Incident date: Nov 1, 2010
2006 VOLVO S80. CONSUMER STATES DRIVER SEAT SIDE SEAT BELT WOULD STICK AND WOULD NOT RELEASE IMMEDIATELY. *TGW ALSO, THE RADIATOR LEAKED COOLANT DUE TO A LEAK. *JB
Incident date: Oct 25, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WHILE THE CONTACT DECELERATED TO MAKE A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FUEL RAIL PRESSURE SENSOR WAS DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Incident date: Nov 3, 2010
ODOMETER FAILURE AT UNDER 90,000 MILES. ORIGINAL EQUIPMENT; NOT TAMPERED WITH; VEHICLE NEVER IN AN ACCIDENT. *TR
Incident date: Oct 13, 2010
2003 VOLVO S60 PASSENGER FRONT DOOR HANDLE DOES NOT OPEN FROM INSIDE. OPENS FROM OUTSIDE FINE. *TR
Incident date: Nov 5, 2010
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE ABNORMALLY SURGED FORWARD AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INQUIRED WITH THE MANUFACTURER OF NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLIN... Read more
Incident date: Nov 3, 2010
MULTIPLE ELECTRICAL SYSTEM PROBLEMS WITH MOST RECENT BEING A SHUTDOWN EVERYTHING ELECTRICAL ON THE DASHBOARD. CAR WOULD STILL DRIVE BUT NO INSTRUMENTATION, DOOR LOCKS, WINDOWS OR ABILITY TO OPEN GAS TANK COVER FROM BUTTON INSIDE CAR. *TR
Incident date: Sep 24, 2010
SWIVEL AND SPRING ON REMOTE CONTROL STOP WORKING. THIS HAS BEEN AN ONGOING PROBLEM FOR US, BEGINNING LESS THAN 1 YEAR AFTER WE PURCHASED CAR NEW. THE DEALERSHIP REPLACED SWIVELS ON REMOTE AND UPGRADED SWIVELS ON REMOTES. AFTER SEVERAL TIMES THEY TOLD US THERE WAS NOTHING ELSE THEY COULD DO. HAVE SINCE CHANGED THE ENGINEERING BUT NOW, PROBABLY DUE TO THE NUMBER OF TIMES THE REMOTE FELL ON GROUN... Read more
Incident date: Oct 29, 2010
TL*THE CONTACT OWNS A 2001 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE VEHICLE WAS DESTROYED. THE VEHICLE HAD NOT BEEN INSPECTED FOR THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 86,000. PRIOR TO THE FIRE, THE WATER PUMP AND TIMING BELT WERE REPLACED. UPDATED 04/19/11
Fire
Incident date: Oct 31, 2010
TL*THE CONTACT OWNS A 2004 VOLVO V70. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSIS LOCATED THE FAILURE AS THE FUEL PRESSURE SENSOR. THE MANUFACTURER STATED THAT THE VIN WASN'T LISTED IN RECALL 07V226000 ENGINE AND ENGINE COOLING; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 84,000. UPDATED 01/13... Read more
Incident date: Oct 31, 2010
TL*THE CONTACT OWNS A 2004 VOLVO V70. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSIS LOCATED THE FAILURE AS THE FUEL PRESSURE SENSOR. THE MANUFACTURER STATED THAT THE VIN WASN'T LISTED IN RECALL 07V226000 ENGINE AND ENGINE COOLING; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 84,000. UPDATED 01/13... Read more
Incident date: Oct 24, 2010
OCTOBER 10, 2010 PURCHASED CASH 2005 XC90 V8. WENT THROUGH SAFETY AND EMISSION SERVICE FOR REGISTRATION-- OKAY. OCTOBER 22 HEARD A STRANGE NOISE FROM ENGINE, CALLED VOLVO DEALERSHIP TO REQUEST SERVICE. DIDN'T DRIVE ON OCTOBER 23, 2010. ON SUNDAY, OCTOBER 24, WENT OUT TO MOVE THE CAR FOR OPPOSITE SIDE PARKING AND TO GAS UP FOR DRIVE TO SERVICE CENTER. CAR STOPPED AT SERVICE STATION, AND HAD TO BE... Read more
Incident date: Sep 1, 2010
2003 VOLVO XC 70 WITH GEARTRONIC TRANSMISSION FAILURE AT 75K MILES. TRANSMISSION FLARES WHEN SHIFTING GEARS AND MAKES CLUNKING NOISE WHEN DOWNSHIFTING INTO FIRST GEAR AT STOPS. TRANSMISSION FLUID HAS BEEN CHANGED AND SOFTWARE REFLASHED, PROBLEM REMAINS. *TR
Incident date: Nov 1, 2010
60,000 MILES ON A 1995 VOLVO XC90 AND THE TRANSMISSION JUST FAILED FOR THE FOURTH TIME. THE TRANSMISSION WAS ALREADY REPLACED THREE TIMES. FAILURE RESULTS IN CAR STOPPING WITHOUT WARNING. ANYTIME, ANYPLACE, IT JUST LOSES POWER. *TR
Incident date: Oct 17, 2010
TL*THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE COMPLETELY STALLED. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE TO HER DESTINATION WHERE THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BATT... Read more
Incident date: Oct 28, 2010
VOLVO S-80 2004 NEW YORK . - PASSENGER SIDE REAL WHEEL LOCKED- WHILE MAKING A LEFT TURN FROM A HIGHWAY TO A LOCAL ROAD A LOUD NOISE IN THE BACK AND HAD TO PULL TO THE NEAREST OPEN SPACE. A QUICK CHECK OF THE REAR OF THE VEHICLE SHOWED TIRE MARKS ON THE PASSENGER SIDE AND A BURNING SMELL. SHORT MOVEMENT OF THE CAR SHOWED PASSENGER REAR WHEEL IS LOCKED. .ABS LIGHT CAME ON AFTER TURNING ON THE... Read more
Incident date: Oct 28, 2010
VOLVO S-80 2004 NEW YORK . - PASSENGER SIDE REAL WHEEL LOCKED- WHILE MAKING A LEFT TURN FROM A HIGHWAY TO A LOCAL ROAD A LOUD NOISE IN THE BACK AND HAD TO PULL TO THE NEAREST OPEN SPACE. A QUICK CHECK OF THE REAR OF THE VEHICLE SHOWED TIRE MARKS ON THE PASSENGER SIDE AND A BURNING SMELL. SHORT MOVEMENT OF THE CAR SHOWED PASSENGER REAR WHEEL IS LOCKED. .ABS LIGHT CAME ON AFTER TURNING ON THE... Read more
Incident date: Aug 25, 2010
TL*THE CONTACT LEASED A 2009 VOLVO 780. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT TRIED TO TURN RIGHT AND LOST CONTROL. ROADSIDE ASSISTANCE CAME TO CHANGE THE DRAG LINKS AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOOP WHERE THE FRONT STEERING LINKS, AXLE ALIGNMENT AND TIRES WERE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEA... Read more
Incident date: Apr 10, 2009
I HAVE A 2005 VOLVO XC90 T6. BOUGHT THIS CAR BRAND NEW. HAD SO MANY PROBLEMS INCLUDING TRANSMISSION OUT; THE BLINKERS DO NOT WORK. THE QUALITY AND SAFETY OF THIS VEHICLE IS MISLEADING AND THIS IS A HORRIBLE SAFETY ISSUE SINCE BLINKER DON'T WORK. LOOKING INTO IT, SEEMS LIKE THIS IS AN ONGOING ISSUE WITH MANY OWNER OF VOLVO XC90 2005. THEY REALLY NEED TO RECALL THIS BEFORE IT'S TOO LATE AND CA... Read more
Incident date: Apr 10, 2009
I HAVE A 2005 VOLVO XC90 T6. BOUGHT THIS CAR BRAND NEW. HAD SO MANY PROBLEMS INCLUDING TRANSMISSION OUT; THE BLINKERS DO NOT WORK. THE QUALITY AND SAFETY OF THIS VEHICLE IS MISLEADING AND THIS IS A HORRIBLE SAFETY ISSUE SINCE BLINKER DON'T WORK. LOOKING INTO IT, SEEMS LIKE THIS IS AN ONGOING ISSUE WITH MANY OWNER OF VOLVO XC90 2005. THEY REALLY NEED TO RECALL THIS BEFORE IT'S TOO LATE AND CA... Read more
Incident date: Oct 27, 2010
S10 APPROPRIATE HANDLING- LETTER FROM REGARDING VOLVO PROBLEMS *TGW THE CONSUMER STATED THE ENGINE WOULD RACE IN AN ERRATIC MANNER FOR NO PARTICULAR REASON AS HIGH AS 5,000 RPM'S. USING THE BRAKE HAD NO EFFECT. THE CONSUMER STATED HE HAD TO SHIFT THE VEHICLE IN PARK TO STOP THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Incident date: Oct 19, 2010
TL*THE CONTACT OWNS A 2008 VOLVO S60. WHEN THE VEHICLE STOPPED WITH THE CONTACTS FOOT ON THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD, RESULTING IN A CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED THREE TIMES, RESULTING IN A MINOR CRASH ... Read more
Crash
Incident date: Aug 4, 2010
TL*THE CONTACT OWNS A 2006 VOLVO V70. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE GEARS WERE NOT SHIFTING PROPERLY WHENEVER THE VEHICLE WAS IN A LOWER GEAR. THE FAILURE CAUSED THE VEHICLE TO JERK WHEN THE CONTACT TRIED TO ACCELERATE. THE DEALER STATED THAT IT WAS A SOFTWARE ISSUE, BUT THAT DID NOT FIX THE FAILURE. THE DEALER ALSO STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION, BECAUSE ... Read more
Incident date: Aug 20, 2010
THE INSIDE DOOR HANDLES ON MY VEHICLE BROKE. I WAS ABLE TO GET A NEW HANDLE ASSEMBLY FOR THE PASSENGER SIDE, BUT THE MANUFACTURER HAS NOT BEEN ABLE TO PROVIDE A NEW HANDLE ASSEMBLY FOR THE DRIVER'S SIDE DOOR. THE DOOR CANNOT BE OPENED FROM INSIDE THE VEHICLE. I'VE WAITED TWO MONTHS, BUT APPARENTLY THE NEW PART IS NOT AVAILABLE. *TR
Incident date: Jun 15, 2010
TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE DOWN SHIFTED AND LOST POWER. THE CONTACT HAD TO APPLY PRESSURE TO THE ACCELERATOR PEDAL SO THAT THE VEHICLE WOULD INCREASE IN SPEED. AFTER A FEW A MINUTES, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THERE WAS A LOSS ACCELERATION. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HER DESTINATION . THE DEAL... Read more
Incident date: Aug 27, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY STALLED AND LOST POWER. THERE WERE NO POWER BRAKES WHEN THE FAILURE OCCURRED. THE CONTACT CALLED THE MANUFACTURER REGARDING RECALL 06V441000 (VEHICLE SPEED CONTROL) BUT WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO THE RECALL PRIOR TO HIS OWNERSHIP. HOWEVER, THE DEALER STATED THA... Read more
Incident date: Sep 1, 2010
2009 VOLVO SEMI, WAS WESTBOUND WHEN HIS TRAILER BECAME DISCONNECTED FROM THE TRACTOR AND WENT OFF THE RIGHT SIDE OF THE ROAD AND STRUCK THE GUARDRAIL. *BF (OHIO TRAFFIC CRASH REPORT # 10-0372-89)*JB
Crash
Incident date: Oct 5, 2010
TL*THE CONTACT OWNS A 2000 VOLVO VNL. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DRAG LINK MAY BE DEFECTIVE BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR IT (RECALL INFORMATION WAS NOT GIVEN) BECAUSE THE VEHICLE WAS MANUFACTURED SEPTEMBER 1999. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WAS CONCERNED ABOUT THE POTENTIAL LOSS OF STEERING IN THE FUTURE. THE VIN WAS U... Read more
Incident date: Oct 23, 2010
LOWER BRAKE LIGHTS FAIL WHILE UPPER REAR WINDSHIELD LIGHT CONTINUES TO WORK. HAD THIS WORK DONE ONCE IN 2005 TO CORRECT THE WIRING SITUATION AND NOW IT IS HAVING TO BE DONE AGAIN. I FEEL THIS IS COMPLETELY DANGEROUS FOR BOTH BRAKE LIGHTS TO FAIL AT THE SAME TIME. READING ONLINE FORUMS HAS LED ME TO BELIEVE THIS IS A WIDESPREAD ISSUE WITH THE 2001 VOLVO S60. *TR
Incident date: Oct 23, 2010
LOWER BRAKE LIGHTS FAIL WHILE UPPER REAR WINDSHIELD LIGHT CONTINUES TO WORK. HAD THIS WORK DONE ONCE IN 2005 TO CORRECT THE WIRING SITUATION AND NOW IT IS HAVING TO BE DONE AGAIN. I FEEL THIS IS COMPLETELY DANGEROUS FOR BOTH BRAKE LIGHTS TO FAIL AT THE SAME TIME. READING ONLINE FORUMS HAS LED ME TO BELIEVE THIS IS A WIDESPREAD ISSUE WITH THE 2001 VOLVO S60. *TR
Incident date: Oct 23, 2010
LOWER BRAKE LIGHTS FAIL WHILE UPPER REAR WINDSHIELD LIGHT CONTINUES TO WORK. HAD THIS WORK DONE ONCE IN 2005 TO CORRECT THE WIRING SITUATION AND NOW IT IS HAVING TO BE DONE AGAIN. I FEEL THIS IS COMPLETELY DANGEROUS FOR BOTH BRAKE LIGHTS TO FAIL AT THE SAME TIME. READING ONLINE FORUMS HAS LED ME TO BELIEVE THIS IS A WIDESPREAD ISSUE WITH THE 2001 VOLVO S60. *TR
Incident date: Oct 1, 2010
I KEEP GETTING ABS MODULE FAILURE ON VOLVO S80; EVERY TIME WE TAKE OUR CAR TO VOLVO DEALER, THEY COME UP WITH SOME MODULE FAILURE DIAGNOSIS. SEEMS LIKE A VOLVO GENERIC ISSUE WITH ABS MODULE FAILURE MESSAGE. WE HAVE TRIED CONTACTING VOLVO ABOUT THIS AND THEY REALLY DID NOT HELP US. THEY HAVE ASKED ME TO TALK TO THE SERVICE MANAGER AT THE LOCAL VOLVO DEALERSHIP. HOWEVER SERVICE MANAGER HAS TOLD ... Read more
Incident date: Oct 16, 2010
TRANSMISSION FAILURE AT 94K MILES. CAR LOST POWER BARELY MAKING IT THROUGH AN INTERSECTION. INTERNET RESEARCH INDICATES THIS IS A COMMON FAILURE AMONG VOLVO S60. *TR
Incident date: Jan 18, 2010
MY 2003 VOLVO S60 HAS A SEATBELT WARNING MESSAGE. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY DRIVER INFORMATION MODULE WHICH WOULD COST 1400 PLUS TAX TO REPAIR. THE CAR IS VALUED AT APPROXIMATELY 4000 AS A TRADE. THERE ARE MANY COMPLAINTS OF FAILURE OF THIS PART EVEN IN MUCH NEWER VOLVOS. *TR
Incident date: Jan 18, 2010
MY 2003 VOLVO S60 HAS A SEATBELT WARNING MESSAGE. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY DRIVER INFORMATION MODULE WHICH WOULD COST 1400 PLUS TAX TO REPAIR. THE CAR IS VALUED AT APPROXIMATELY 4000 AS A TRADE. THERE ARE MANY COMPLAINTS OF FAILURE OF THIS PART EVEN IN MUCH NEWER VOLVOS. *TR
Incident date: Oct 21, 2010
2004 VOLVO XC 90 , 2.5 AWD. WHILE DRIVING ON I40 AT NIGHT ,(65 MPH, IN DRIVE) A LOUD THUMP FOLLOWED BY MOMENTARY ELECTRICAL FAILURE( HEADLIGHTS, LOSS OF ENGINE POWER.) IT THEN PICKED BACK UP AND CONTINUED ON FOR APPROX 1/4 MILE AND IT HAPPENED AGAIN. MADE INTO FAR RIGHT LANE FROM THE 3RD LANE OVER. OTHER THAN THE RADIO VOLUME EVERYTHING WORKED AS NORMAL THE NEXT 40 MILES TO HOME. THIS HAPPENED A... Read more
Incident date: Sep 1, 2010
I HAVE A 2004 VOLVO XC90 THAT NEEDS THE CEM REPLACED A COST OF $1400.00. AS I WAS DOING RESEARCH ON MY CARS PROBLEM I NOTICED THAT ALMOST EVERY MODEL OF VOLVO HAS THE SAME ISSUE. THE CEM IS THE COMPUTER THAT CONTROLS EVERYTHING. WHEN MINE WENT BAD I WAS DRIVING 70MPH DOWN THE INTERSTATE AND THE CAR JUST SHUT OFF. VERY DANGEROUS!!!!! *TR
Incident date: Oct 17, 2010
PIRELLI FOUR SEASONS 235/40 R 18 TIRE FAILURE (BLOWOUT) ON 2011 VOLVO C70 PURCHASED NEW FROM DEVOE VOLVO, 28470 TAMIAMI TRAIL SOUTH, BONITA SPRINGS, FL 34134 ON 03/13/2010. INCIDENT OCCURRED ON US ROUTE 41 SOUTH IN FT. MYERS FLORIDA. HIGHWAY WAS DRY AND IN GOOD PAVED CONDITION WITH NO OBSTRUCTIONS. SPEED WAS 35 MILES PER HOUR. MILEAGE ON AUTOMOBILE WAS 2,767. TIRE FAILURE (SEPARATION OF SIDEWAL... Read more
Incident date: Oct 17, 2010
PIRELLI FOUR SEASONS 235/40 R 18 TIRE FAILURE (BLOWOUT) ON 2011 VOLVO C70 PURCHASED NEW FROM DEVOE VOLVO, 28470 TAMIAMI TRAIL SOUTH, BONITA SPRINGS, FL 34134 ON 03/13/2010. INCIDENT OCCURRED ON US ROUTE 41 SOUTH IN FT. MYERS FLORIDA. HIGHWAY WAS DRY AND IN GOOD PAVED CONDITION WITH NO OBSTRUCTIONS. SPEED WAS 35 MILES PER HOUR. MILEAGE ON AUTOMOBILE WAS 2,767. TIRE FAILURE (SEPARATION OF SIDEWAL... Read more
Incident date: Oct 15, 2009
TL*THE CONTACT OWNS A 2005 VOLVO V70. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP SHE ENGAGED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE HESITATED AND DID NOT RESPOND. THE VEHICLE RESPONDED WITHIN A FEW MINUTES ALTHOUGH THE FAILURE OCCURRED SEVEN ADDITIONAL TIMES. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Sep 1, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60R. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, THE ENGINE COMPLETELY STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE RESTARTED AND THE VEHICLE BEGAN FUNCTIONING NORMALLY. THE FAILURE CONTINUED TO OCCUR SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED, AND ALSO ADVISED THE ... Read more
Incident date: Oct 17, 2010
TL*THE CONTACT OWNS A 2004 VOLVO VNL64T. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ON HE TURNED THE STEERING WHEEL TO THE RIGHT BUT THE VEHICLE WOULD NOT TURN. WHEN HE APPLIED PRESSURE TO THE BRAKE PEDAL IN ORDER TO RELEASE THE CRUISE CONTROL, IMMEDIATELY THE VEHICLE TURNED SHARPLY TOWARDS THE RIGHT. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHIFTED INTO PARK. WHEN THE ... Read more
Incident date: Oct 16, 2010
TL*THE CONTACT OWNS A 2002 VOLVO S70. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LIGHTS WOULD REMAIN ON EVEN WHEN THE VEHICLE WOULD BE TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 01/06/11. *LJ THE CONSUMER STATED HE REPAIRED THE VEHICLE BY REPLACING THE RELAYS WITH TWO SMALLER RELAYS. UPDATE... Read more
Incident date: Aug 14, 2010
VEHICLE HAS DRIVER'S SIDE HEADLIGHT FAILURE. REPLACED BULB WITH CERTIFIED VOLVO REPLACEMENT AND STILL DID NOT WORK. CERTIFIED VOLVO MECHANIC TRACED FUSES AND ALL ELECTRICAL COMPONENTS (5 HOURS PAID SERVICE) AND FOUND THAT A PLASTIC PART DESIGNED TO KEEP WATER OUT OF THE INTERIOR (VIA WINDSHIELD) WAS DEFECTIVE, THEREFORE, CAUSING WATER LEAKAGE TO DAMAGE THE CENTRAL ELECTRICAL MODULE . *TR
Incident date: Aug 14, 2010
VEHICLE HAS DRIVER'S SIDE HEADLIGHT FAILURE. REPLACED BULB WITH CERTIFIED VOLVO REPLACEMENT AND STILL DID NOT WORK. CERTIFIED VOLVO MECHANIC TRACED FUSES AND ALL ELECTRICAL COMPONENTS (5 HOURS PAID SERVICE) AND FOUND THAT A PLASTIC PART DESIGNED TO KEEP WATER OUT OF THE INTERIOR (VIA WINDSHIELD) WAS DEFECTIVE, THEREFORE, CAUSING WATER LEAKAGE TO DAMAGE THE CENTRAL ELECTRICAL MODULE . *TR
Incident date: Mar 15, 2010
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AND THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE SHIFTED INTO LIMP HOME MODE. THE VEHICLE WOULD ONLY MOVE 5 MPH. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; IT PERFORMED CORRECTLY AFTER THE RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE SOFTWARE AS UPDATE AND THE THROTTLE MODULAR AND MASS... Read more
Incident date: Mar 15, 2010
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AND THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE SHIFTED INTO LIMP HOME MODE. THE VEHICLE WOULD ONLY MOVE 5 MPH. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; IT PERFORMED CORRECTLY AFTER THE RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE SOFTWARE AS UPDATE AND THE THROTTLE MODULAR AND MASS... Read more