Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Dec 1, 2010
2000 V70 VOLVO -- CANNOT REMOVE KEY FROM IGNITION. MUST WAIT 1-10 MINUTES, OR USE SECOND KEY TO LOCK CAR WITH FIRST KEY STILL IN IGNITION. KEY CAN USUALLY BE REMOVED AFTER 1-10 MINUTES. *TR
Incident date: Dec 10, 2010
TRANSMISSION FAILURE REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION (NO REBUILD), RADIATOR AND TRANSMISSION COOLER. *TR
Incident date: Nov 7, 2010
TL*THE CONTACT OWNS A 2001 VOLVO V70. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL PUMP UNIT AND O RINGS. THE CONTACT REFERENCED RECALL 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP BUT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN AND T... Read more
VOLVO
XC70
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Dec 13, 2010
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINA... Read more
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINA... Read more
Incident date: Nov 27, 2010
2007 VOLVO VHD HEAVY TRUCK. VOLVO VED12 ENGINE. EGR COOLER FAILURE RESULTING IN HEAVY TRUCK DISABLED ON HIGHWAY. NEAR MISS ACCIDENT FROM VEHICLES APPROACHING FROM REAR. ENVIRONMENTAL DISCHARGE OF ENGINE COOLANT AND HEAVY SMOKE. SPEAKING WITH VOLVO TRUCK REPRESENTATIVES AND OTHER VOLVO TRUCK OWNERS, IT IS LIKELY THAT THIS IS A SYSTEMATIC PROBLEM FOR VOLVO TRUCKS WITH VOLVO VED-12 ENGINES. ... Read more
Incident date: Nov 27, 2010
2007 VOLVO VHD HEAVY TRUCK. VOLVO VED12 ENGINE. EGR COOLER FAILURE RESULTING IN HEAVY TRUCK DISABLED ON HIGHWAY. NEAR MISS ACCIDENT FROM VEHICLES APPROACHING FROM REAR. ENVIRONMENTAL DISCHARGE OF ENGINE COOLANT AND HEAVY SMOKE. SPEAKING WITH VOLVO TRUCK REPRESENTATIVES AND OTHER VOLVO TRUCK OWNERS, IT IS LIKELY THAT THIS IS A SYSTEMATIC PROBLEM FOR VOLVO TRUCKS WITH VOLVO VED-12 ENGINES. ... Read more
Incident date: Nov 25, 2010
TL* THE CONTACT OWNS A 2005 VOLVO S60. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN IN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE TO BE THE EVAPORATIVE EMISSION SYSTEM LEAK DETECTION PUMP WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,663. UPDATED 01/18/11 *BF UP... Read more
Incident date: Dec 2, 2010
MY 2003 VOLVO S40 HAS BEEN DRIVEN FEWER THAN 70,000 MILES. ALL VOLVO RECOMMENDED SERVICE HAS BEEN PERFORMED BY CERTIFIED MECHANICS AND IS DOCUMENTED. MY VOLVO DEALER DETERMINED THAT THE TRANSMISSION HAD TO BE REPLACED. IT IS NOT AT ALL REASONABLE TO HAVE A CATASTROPHIC TRANSMISSION FAILURE AT ONLY 70, 000 MILES. I FEEL VOLVO SHOULD BE RESPONSIBLE FOR AT LEAST THE COST OF THE REPLACEMENT TRA... Read more
Incident date: Dec 2, 2010
TRANSMISSION FAIL. *TR
Crash
Incident date: Dec 8, 2008
TRANSMISSION SLAMS INTO GEAR WHEN SHIFTING AT LOW GEARS. SHIFTING IS VIOLENT. CAR DOES NOT ACCELERATE SMOOTHLY OR PREDICTABLY, MAKING IT UNSAFE TO OPERATE. HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN. TOOK IT TO VOLVO DEALER, THEY RECOMMENDED REBUILDING THE TRANSMISSION (REPLACEMENT TRANSMISSIONS NOT AVAILABLE). TOOK IT TO AAMCO AND HAD THE TRANSMISSION REBUILT. PROBLEM CONTINUED FOR 7 MONTH... Read more
Incident date: Dec 6, 2010
MY 2006 VOLVO S40 HAS HAD NUMEROUS AND INTERMITTENT ELECTRICAL ISSUES INCLUDING GAUGES THAT GO HAYWIRE, FALSE AIRBAG FAILURE OR BRAKE FAILURE MESSAGES, LOCKS THAT DON'T ENGAGE OR DISENGAGE AND TRACTION CONTROL THAT SEEMS TO STICK OR MALFUNCTION. ON A FEW OCCASIONS THE SPEEDOMETER AND RPM READOUT GO COMPLETELY DEAD WHILE I'M GOING 70 MILES PER HOUR ON THE HIGHWAY. THESE ISSUES ARE INTERMITTENT BUT ... Read more
Incident date: Nov 26, 2010
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT BOTH HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE IGNITERS THAT WERE USED TO TURN ON THE HEADLIGHTS HAD FAILED. THE DEALER ADVISED THAT THE HEADLIGHTS HAD THEIR OWN IGNITER AND THE DEALER ADVISED THAT BECAUSE THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL,... Read more
Incident date: Dec 6, 2010
MY VOLVO XC70 2002 HAS CHRONIC TRANSMISSION ISSUES WHICH STARTED AT 70K MILES. THE TRANSMISSION LIGHT COMES ON THE HIGHWAY AND THE CAR LOSES POWER, OR SOMETIMES DOES THIS AT A STOP LIGHT AND LOSES THE ABILITY TO ACCELERATE FROM A STOP. IT HESITATES AND JERKS. I AM READING THAT THIS IS VERY COMMON IN THIS MAKE AND MODEL OF CARS. *TR
Incident date: Nov 1, 2001
BOTH FRONT POWER WINDOW REGULATORS FAILING. *TR
Incident date: Nov 27, 2010
AT 65MPH ON A HIGHWAY, THE VEHICLE REGISTERED A "ANTI-SKID SERVICE REQUIRED" FAULT MESSAGE, THEN AN "ELECTRICAL SERVICE REQUIRED" MESSAGE. THE ENGINE THEN QUIT RUNNING, THE STEERING BECAME UNRESPONSIVE AND THE VEHICLE IMMEDIATELY STARTED DECELERATING. THE BRAKING WAS VERY MUSHY AND THE CAR WAS DIFFICULT TO PULL OVER AND STOP. THE CAR WOULD NOT START. ALL THE LIGHTS AND THE BATTERY SEEM TO BE WORKI... Read more
Incident date: Jan 1, 2010
IMPROPER SHIFT OF AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE AND IN CERTAIN SLOWING DOWN CONDITION WHICH CAUSE CAR TO LURCH (SLOW DOWN AS IN MAKING A RIGHT/LEFT TURN). DEALER FIRST STATED THAT PROBLEM WAS WITH ONBOARD SOFTWARE, NOW SAYING THE CAR NEEDS A NEW TRANSMISSION. INTERNET SEARCH CONCLUDES THAT THIS IS NOT AN ISOLATED CONDITION. *TR
Incident date: Nov 29, 2010
PURCHASED 2005 VOLVO AND NOW HAVE 75,000 MILES AND BEGAN TO HAVE TRANSMISSION FAILURE. I TOOK TO DEALER AND SPENT OVER $3000 TO FIX SOFTWARE PROBLEM. THE PROBLEM GOT WORSE AND THE TRANSMISSION SLIPS AND THEN JUMPS INTO GEAR. I ALMOST CRASHED THE CAR IN FRONT OF ME. I SUSPECT MANY PEOPLE ARE HAVING PROBLEMS AND HOPEFULLY NO GETS HURT. *TR
Incident date: Aug 28, 2010
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SIDE HEADLIGHT WOULD SHUT OFF INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER WHERE THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO REPLACE THE CEM UNIT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Oct 21, 2010
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE ETM PARTS FOR THE THROTTLE MODULE MOVED INTO LIMP MODE WHICH MADE THE VEHICLE DRIVE SLOWLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ETM PARTS WERE REPLACED BUT AFTER A COUPLE DAYS, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THEY WOULD UPGRADE THE SOFTWARE WHICH WOULD FIX THE PROBL... Read more
Incident date: Jun 6, 2010
TRANSMISSION BEGAN SLIPPING AROUND 90,000 MILES. CHANGING FROM 2ND TO 3RD WAS A PRESSURIZED BUILD UP RESULTING IN A LUNGE FORWARD OR BUCKING OF VEHICLE. SEVERAL TIMES TRYING TO GET ACROSS TRAFFIC LANES ALMOST RESULTED IN NEAR CRASH DUE TO TRANSMISSION NOT CHANGING GEAR. PUTTING CAR IN GEAR RESULTED IN A BUCKING FORWARD OR LUNGE. VOLVO ADVISED A NEW TRANSMISSION BUT ADVISED US OF A COMPUTER DOWNLOA... Read more
Incident date: Aug 10, 2010
VOLVO XC-70 (2004) TRANSMISSION PROBLEM - JERKY GEAR TRANSMISSION AT SLOWER SPEEDS. *TR
Incident date: Nov 24, 2010
AUTO HAS FAULTY TRANSMISSION THAT CAUSES UNEXPECTED ACCELERATION FAILURES, ABRUPT ACCELERATIONS, AND JERKING. *TR
VOLVO
C70 CONVERTIBLE
(2001) — VEHICLE SPEED CONTROL
Nov 24, 2010
Incident date: Jul 10, 2010
THE VEHICLE UNEXPECTEDLY ACCELERATES, THE VEHICLE INTERMITTENTLY HESITATES AND SOMETIMES STOPS WHEN DRIVING AT SPEEDS BETWEEN 30 AND 60 MPH. THE VEHICLE DOES NOT START. THE CHECK ENGINE LIGHT DOES NOT COME ON. CODES TO DIAGNOSE THE PROBLEM ARE NOT AVAILABLE VIA ODB 2. *TR
Incident date: Nov 17, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT HAD A REPAIR PERFORMED FOR RECALL 06V441000 (VEHICLE SPEED CONTROL). HOWEVER, THE VEHICLE STALLED. THE RECALL REPAIR WAS TO UPGRADE THE SOFTWARE FOR THE THROTTLE BODY WHICH CAUSED THE VEHICLE TO STALL. WHEN THE CONTACT TOOK HIS FOOT OFF THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CO... Read more
Incident date: Nov 12, 2010
NOVEMBER 12, 2010, WHILE DRIVING ON A STATE HIGHWAY, AS SOLE OWNER/OPERATOR OF A 2003 VOLVO VHD 64F 10 WHEEL DUMP TRUCK THE ENGINE SUDDENLY AND WITHOUT WARNING STOPPED RUNNING. IT IMMEDIATELY BECAME A SAFETY ISSUE TO CONTROL THIS EMPTY TRUCK WITH NO EQUIPMENT TRAILER ATTACHED BECAUSE OF THE LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO A VOLVO DEALER. IT WAS DIAGNOSED BY VOLVO AS AN ENGINE C... Read more
Incident date: Nov 12, 2010
NOVEMBER 12, 2010, WHILE DRIVING ON A STATE HIGHWAY, AS SOLE OWNER/OPERATOR OF A 2003 VOLVO VHD 64F 10 WHEEL DUMP TRUCK THE ENGINE SUDDENLY AND WITHOUT WARNING STOPPED RUNNING. IT IMMEDIATELY BECAME A SAFETY ISSUE TO CONTROL THIS EMPTY TRUCK WITH NO EQUIPMENT TRAILER ATTACHED BECAUSE OF THE LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO A VOLVO DEALER. IT WAS DIAGNOSED BY VOLVO AS AN ENGINE C... Read more
Incident date: Apr 25, 2006
WINDSHIELD WIPERS ARE CAUSING SCRATCHES IN THE WINDSHIELD. I FEEL THIS IS A DEFECT WITH THE WIPERBLADES CAUSING DIRT TO SCRATCH THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE. *TR
Incident date: Oct 19, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE FUEL PUMP AND THE ENGINE COOLING SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,... Read more
Incident date: Oct 19, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE FUEL PUMP AND THE ENGINE COOLING SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,... Read more
Incident date: Nov 11, 2010
TL*THE CONTACT OWNS A 2007 VOLVO S60. WHILE DRIVING APPROXIMATELY 1 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL AND IT EXTENDED WITHOUT RESISTANCE TO THE FLOOR. IN ORDER TO OPERATE THE BRAKE PEDAL HE HAD TO APPLY REPEATED PRESSURE TO IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE MASTER CYLINDER WAS FAILING. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED T... Read more
Incident date: Jul 10, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, EVERY ELECTRICAL COMPONENT MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE STEREO SYSTEM NEEDED TO BE REPLACED; THE VEHICLE WAS REPAIRED. TWO DAYS AFTER THE REPAIR, THE ELECTRICAL SYSTEM MALFUNCTIONED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS AP... Read more
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE ACCELERATING FROM A STOP, THE CONTACT FELT A THUMP FROM THE DRIVER SIDE WHEEL. THE FAILURE OCCURRED WHENEVER SHE ACCELERATED FROM A STOP OR DECELERATED. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE INSULATION SURROUNDING THE WIRES IN THE ENGINE COMPARTMENT WERE DEGRADED. THE VEHICLE ALSO DISPLAYED DIFFICULTY WHEN SHIFTING INTO FOURTH GEAR. ... Read more
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE ACCELERATING FROM A STOP, THE CONTACT FELT A THUMP FROM THE DRIVER SIDE WHEEL. THE FAILURE OCCURRED WHENEVER SHE ACCELERATED FROM A STOP OR DECELERATED. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE INSULATION SURROUNDING THE WIRES IN THE ENGINE COMPARTMENT WERE DEGRADED. THE VEHICLE ALSO DISPLAYED DIFFICULTY WHEN SHIFTING INTO FOURTH GEAR. ... Read more
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE ACCELERATING FROM A STOP, THE CONTACT FELT A THUMP FROM THE DRIVER SIDE WHEEL. THE FAILURE OCCURRED WHENEVER SHE ACCELERATED FROM A STOP OR DECELERATED. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE INSULATION SURROUNDING THE WIRES IN THE ENGINE COMPARTMENT WERE DEGRADED. THE VEHICLE ALSO DISPLAYED DIFFICULTY WHEN SHIFTING INTO FOURTH GEAR. ... Read more
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE ACCELERATING FROM A STOP, THE CONTACT FELT A THUMP FROM THE DRIVER SIDE WHEEL. THE FAILURE OCCURRED WHENEVER SHE ACCELERATED FROM A STOP OR DECELERATED. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE INSULATION SURROUNDING THE WIRES IN THE ENGINE COMPARTMENT WERE DEGRADED. THE VEHICLE ALSO DISPLAYED DIFFICULTY WHEN SHIFTING INTO FOURTH GEAR. ... Read more
Incident date: Nov 10, 2010
I HAVE A 2003 S600 AND THE INSTRUMENT PANEL GOES DARK AND ALL THE INSTRUMENTS STOP WORKING (SPEEDOMETER, RPM, FUEL, TEMP -- ALL GO TO ZERO) . THIS OCCURS INTERMITTENTLY, WHILE DRIVING, THE ENGINE WAS RUNNING FINE AND NO WARNING LIGHTS CAME ON. I AM ALSO EXPERIENCING PROBLEMS WITH INDICATOR LIGHTS ON THE DASHBOARD. AS AN EXAMPLE, THE BLINKER LIGHTS ON THE DASHBOARD ONLY WORK ABOUT 20% OF THE TIME... Read more
Incident date: Nov 16, 2010
MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE BY THE NHTSA. IN A LETTER DATED 9/13/2010, VOLVO CARS OF NORTH AMERICA OUTLINED THE REASON FOR THE RECALL AND SPECIFICALLY ADVISED: PLEASE SCHEDULE AN APPOINTMENT AT YOUR LOCAL AUTHORIZED VOLVO RETAILER AS SOON AS POSSIBLE TO HAVE THIS IMPORTANT SAFETY RECALL PERFORMED AT NO CHARGE. I CONTACTED MY VOLVO RETAILER AND WAS SPECIFICALLY ADVISED TO... Read more
Incident date: Nov 15, 2010
I HAVE A 2001 VOLVO S60 WITH A FUEL LEAK ON TOP OF THE FUEL PUMP ASSEMBLY. *TR
Incident date: Nov 11, 2010
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jun 15, 2008
PURCHASED AUTO NEW. IT WOULD SEEM THAT I HAVE HAD SOME OF THE SAME PROBLEMS MENTIONED BY OTHERS. CAR STALLING ON HIGHWAY AT 65 MILES PER HOUR, TWICE, VERY SCARY. PULLED OFF AND RESTARTED. (FUEL PRESSURE SENSOR MALFUNCTION) SEEMS THERE IS A RECALL HOWEVER WHEN I INQUIRED MY VIN # WAS NOT INCLUDED. COSTLY REPAIR AS MUST PURCHASE PART FROM DEALER. DRIVER SIDE HEAD LAMP, LOW BEAM, HAS BEEN REPLACED SO... Read more
Incident date: Jun 15, 2008
PURCHASED AUTO NEW. IT WOULD SEEM THAT I HAVE HAD SOME OF THE SAME PROBLEMS MENTIONED BY OTHERS. CAR STALLING ON HIGHWAY AT 65 MILES PER HOUR, TWICE, VERY SCARY. PULLED OFF AND RESTARTED. (FUEL PRESSURE SENSOR MALFUNCTION) SEEMS THERE IS A RECALL HOWEVER WHEN I INQUIRED MY VIN # WAS NOT INCLUDED. COSTLY REPAIR AS MUST PURCHASE PART FROM DEALER. DRIVER SIDE HEAD LAMP, LOW BEAM, HAS BEEN REPLACED SO... Read more
Incident date: Jul 12, 2009
TL* THE CONTACT OWNS A 1997 VOLVO 850. THE CONTACT STATED WHEN FUEL WAS DISPENSED INTO THE FUEL TANK TO THE FULL CAPACITY LEVEL, SHE WOULD SMELL A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THERE WOULD BE FUEL LEAKAGE ON THE GROUND UNDERNEATH THE FUEL TANK. THE FUEL WAS DISPENSED TO THREE QUARTERS OF A TANK TO AVOID THE FAILURE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAM... Read more
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2001 VOLVO V70XC. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL AT VARIOUS SPEEDS. THE FAILURE WOULD ONLY OCCUR DURING MOMENTS WHEN THE VEHICLE WAS EXHIBITING LOW RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILUR... Read more
Incident date: Nov 12, 2010
2002 XC 70 HAS A BAD SMELL OF GAS AFTER DRIVING. THE CAR IS GETTING HARDER TO CRANK. I HAVE CHECKED THE GAS CAP AND IT SEEMS GOOD. *TR
Incident date: Nov 8, 2010
TL*THE CONTACT OWNS A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE LEFT BUT THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. IN ORDER TO CONTINUE DRIVING THE VEHICLE HE TIGHTENED SOME OF THE STEERING MECHANISMS HIMSELF. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED AND IT WAS N... Read more
Incident date: Nov 7, 2010
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING ON THREE DIFFERENT OCCASIONS THERE WAS SUDDEN UNINTENDED ACCELERATION. THE RPMS INCREASED FROM 700 TO 4000. THE VEHICLE WAS SHIFTED INTO NEUTRAL GEAR IN ORDER TO TURN THE ENGINE OFF. WITHIN A FEW SECONDS BEFORE RESTARTING THE VEHICLE THE RPMS INCREASED. THE VEHICLE WAS TURNED OFF THREE TIMES AND THEN BACK ON IN ORDER TO RESET ITSELF. THE DEALER W... Read more
Incident date: Nov 5, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE OWNER'S MANUAL PROVIDED INACCURATE INFORMATION PERTAINING TO THE TOWING CAPACITY; HOWEVER, THE 2005 AND 2006 OWNER'S MANUAL SPECIFIED THE ACCURATE WEIGHT REDUCTION WITH THE VEHICLE OCCUPANTS. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM BECAME INOPERATIVE INTERMITTENTLY. THE RELAY SWITCH, INTERNAL REM AND YAW MODULES WERE REPLACED AT ... Read more
Incident date: Nov 5, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE OWNER'S MANUAL PROVIDED INACCURATE INFORMATION PERTAINING TO THE TOWING CAPACITY; HOWEVER, THE 2005 AND 2006 OWNER'S MANUAL SPECIFIED THE ACCURATE WEIGHT REDUCTION WITH THE VEHICLE OCCUPANTS. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM BECAME INOPERATIVE INTERMITTENTLY. THE RELAY SWITCH, INTERNAL REM AND YAW MODULES WERE REPLACED AT ... Read more
Incident date: Nov 10, 2010
WITH 100,100 MILES ON THE 2001 VOLVO XC, THE DEALER HAD REPLACED FRONT STRUT DUE TO WEAR. PICKED THE CAR UP AND DROVE THE CAR ~3 MILES HOME. LEFT FRONT COIL SPRING BROKE TURNING THE CAR AROUND IN THE DRIVEWAY THE NEXT MORNING. *TR