Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Mar 10, 2011
VOLVO XC90 USES "DRUM IN HAT" PARKING BRAKE DESIGN FOR REAR WHEELS OF VEHICLE. WHETHER ENGAGED OR NOT, THE FRICTION (LINING) MATERIAL FOR THE PARKING BRAKE CAN SEPARATE CATASTROPHICALLY FROM THE SHOE AND LODGE AGAINST THE INSIDE OF THE DRUM, CAUSING ONE OR BOTH OF THE REAR WHEELS TO LOCK UP, DRIVELINE DAMAGE, LOSS OF CONTROL OF THE VEHICLE AND/OR BRAKING COMPONENT DAMAGE. UPON INQUIRY TO DEALE... Read more
Incident date: Jan 28, 2011
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESTARTED AFTER PULLING ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIANS PERFORMED UPDATES TO THE COMPUTER. THE VEHICLE WAS AT THE DEALERSHIP AND HAD NOT BEEN DRIVEN SINCE THE UPDATES W... Read more
Incident date: Aug 10, 2010
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
Incident date: Aug 10, 2010
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
Incident date: Aug 10, 2010
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
Incident date: Mar 9, 2011
2ND TRANSMISSION FAILURE ON MY 2004 VOLVO XC90 T6 AAMCO IS QUOTING ME AT $4000 TO REBUILD OR $5500 TO REPLACE, WOULD BE SECOND REPLACEMENT FOR THIS VEHICLE.
Incident date: Jul 8, 2010
TL* THE CONTACT OWNS A 2005 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD BANGING WHEN CHANGING GEARS WHILE DRIVING 25 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THE TRANSMISSION FLUID WOULD NEED REPLACING AND THE COMPUTER WOULD NEED A SOFTWARE UPGRADE. THE DEALER MADE THE REPAIRS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 100,000.
Incident date: Jan 12, 2011
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE BECAME STUCK IN THE SNOW AND THE REAR WHEELS WOULD NOT TURN AND THE VEHICLE WAS SUPPOSED TO BE ALL WHEEL DRIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ANGLE GEAR WAS NOT WORKING BECAUSE THE GEARS WERE SPINNING AND WORN OUT. THE DEALER STATED THE FAILURE WAS CAUSED BECAUSE THE GEARS COULD WEAR SIMI... Read more
VOLVO
HEAVY TRUCK
(2002) — TIRES
Mar 7, 2011
Incident date: Jan 20, 2011
2006 VOLVO 245, UNIT 1 AND UNIT 2 WERE WEST ON THE OHIO TURNPIKE. UNIT 1 WAS OVERTAKING UNIT 2 ON THE LEFT SIDE. UNIT 2 LEFT FRONT TIRE BLEW OUT AND UNIT 1 AND 2 COLLIDED. UNIT 1 STARTED TO JACKKNIFE FORCING BOTH UNITS OFF THE RIGHT SIDE OF THE ROAD. UNIT 2 DROVE INTO THE DITCH AND OVERTURNED ONTO THE LEFT SIDE. UNIT 1 STRUCK THE DITCH AND SPUN AROUND AND OVERTURNED ONTO THE RIGHT SIDE. *... Read more
Crash
1 injured
Incident date: Nov 15, 2010
VOLVO V70 ANGLE/BEVEL GEAR RENDERS ALL WHEEL DRIVE SYSTEM INOPERABLE. VOLVO WANTS IN EXCESS OF $3,000.00 TO REPAIR THIS. THIS PART SHOULD NOT FAIL IN A CAR THAT CARRIES SUCH A HIGH COST. VOLVO REFUSES TO ASSUME RESPONSIBILITY FOR THIS DESIGN DEFECT IN NORTH AMERICA AND EUROPE. *TR
Incident date: Jul 20, 2010
INTERIOR AUTOMATIC DAY/NIGHT REAR VIEW MIRROR IMAGE HAS BECOME DISTORTED/OBSCURED WITH A FLUID LEAKING INTERNAL TO THE MIRROR ITSELF THAT MAKES IT VERY DIFFICULT TO SEE ANY REFLECTED IMAGES DURING THE DAY AND USELESS AT NIGHT. IMAGES ON MIRROR ARE BOTH LIGHTER AND DARKER AT THE SAME TIME AND NOT CONSISTENT OVER THE MIRROR SURFACE CREATING A TUNNEL VISION PROSPECTIVE. MIRROR IS SURFACE IS NOT CRACK... Read more
Incident date: Mar 3, 2011
THIS HAS TO DO WITH FAULTY HEADLIGHT SYSTEM ON THIS CAR. I HAVE HAD REPEATED FAILURES OF THE LOW BEAM ON BOTH SIDES. THE CONNECTOR THAT THE HEADLIGHT PLUGS INTO OVERHEATS TO THE POINT WHERE THE PLASTIC CONNECTOR MELTS AND NO LONGER WORKS. TO FIX IT REQUIRES THAT A NEW CONNECTOR BE PURCHASED AND SPLICED IN TO REPLACE DEFECTIVE PART. IT APPEARS THAT THE WIRE GAUGE IS TOO LOW THUS CREATING BOTH A... Read more
Incident date: Mar 1, 2011
EXTERIOR LIGHTING: HEADLIGHTS GOING OUT WHILE DRIVING, BRAKE LIGHTS DO NOT WORK. FUSES ARE GOOD AND BULBS ARE GOOD AS WELL! BRAKES HAVEN'T WORKED SINCE THE DRIVE HOME HEADLIGHTS GO IN AND OUT. COULD RESULT IN AN ACCIDENT! *TR
Incident date: Jan 17, 2011
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS SHUT OFF AND RESTARTED BUT THE FAILURE WAS STILL PRESENT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE PROBABLY NEEDED A NEW COMPUTER BUT THE MECHANIC WAS NOT POSITIVE THAT T... Read more
Incident date: Feb 19, 2011
DRIVING 25 MPH GOING THROUGH THE TOLL BOOTH ON THE FREEWAY, AFTERWARDS ACCELERATING AND IMMEDIATELY NOTICED TRANSMISSION SLIP AS THE RPM GAGE WENT UP AND BEYOND 6,000 RPM. THERE WAS NO SIGN LEADING UP TO THE SLIPPING. AFTERWARDS I CONTINUED TO DRIVE FOR ANOTHER 25 MILES, STOPPED TO CHECK UNDER THE HOOD TO SEE WHAT HAPPENED. NOTHING TO DO EXCEPT DRIVE HOME. THE TRANSMISSION CONTINUED TO SLIP UPON A... Read more
Incident date: Feb 26, 2011
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS UP TO 4000. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ABNORMALLY ACCELERATED TO 40 MPH. THE CONTACT STATED THAT HE DROVE HOME WITH THE BRAKES DEPRESSED AS THE VEHICLE CONTINUED TO MOVE FORWARD. WHEN HE ARRIVED HOME, HE ABRUPTLY JAMMED DOWN ON... Read more
Incident date: Jan 31, 2011
FIRST THE HIGH BEAM HEADLIGHTS COULD NOT BE DIMMED AND CONSTANTLY REMAINED ON CREATING PROBLEMS FOR ONCOMING DRIVERS. NEXT THE HIGH BEAMS COULD NOT BE TURNED ON CREATING VISIBILITY ISSUES WHEN DRIVING THE CAR. THE COMPONENT THAT FAILED IS THE CENTRAL ELECTRONIC MODULE ( CEM ) . WHEN THE CEM FAILED IT ALSO BURNED OUT THE TURN SIGNAL BOARD. BOTH THE CEM AND THE TURN SIGNAL BOARD NEEDED TO ... Read more
Incident date: Jan 31, 2011
FIRST THE HIGH BEAM HEADLIGHTS COULD NOT BE DIMMED AND CONSTANTLY REMAINED ON CREATING PROBLEMS FOR ONCOMING DRIVERS. NEXT THE HIGH BEAMS COULD NOT BE TURNED ON CREATING VISIBILITY ISSUES WHEN DRIVING THE CAR. THE COMPONENT THAT FAILED IS THE CENTRAL ELECTRONIC MODULE ( CEM ) . WHEN THE CEM FAILED IT ALSO BURNED OUT THE TURN SIGNAL BOARD. BOTH THE CEM AND THE TURN SIGNAL BOARD NEEDED TO ... Read more
Incident date: Nov 23, 2010
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BEGAN TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE BEARING AND CAM SHAFTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 128,000.
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 30 MPH UPHILL WHEN THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE FUEL PRESSURE SENSOR WAS DEFECTIVE. THE MECHANIC REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COO... Read more
Incident date: Dec 8, 2010
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT WHEN FIRST DEPRESSING THE ACCELERATOR OR RELEASING THE ACCELERATOR, THE TRANSMISSION WOULD SPORADICALLY HESITATE AND SURGE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE ... Read more
Incident date: Jan 2, 2011
TL-THE CONTACT OWNS A 2000 VOLVO S70. THE CONTACT STATED THAT WHILE SHE WAS DRIVING AT VARIOUS SPEEDS THE ETS LIGHT WOULD ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS THEN DIAGNOSED BY A DEALER AND THEY ADVISED HER THAT THE "ELECTRONIC THROTTLE SYSTEM" WOULD CAUSE THE VEHICLE TO LOOSE ALL POWER AND POTENTIALLY BE DANGEROUS. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD SE... Read more
Incident date: Oct 1, 2008
TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE WAS CONTINUING TO LEAK FUEL. THE MANUFACTURER ADVISED THE CONTACT TO... Read more
Incident date: Feb 23, 2011
VIN: [XXX]. WHILE STARTING THE CAR THE LAST WEEK THE "ENGINE CHECK AND SERVICE ENGINE " WARNING LIGHTS LIT UP. I HAD IT CHECKED AND FOUND OUT THE ETM (ELECTRONIC THROTTLE MODULE) IS FAULTY. CALLED VOLVO USA AND INFORMED THEM OF THE PROBLEM BUT THEY TOLD ME MY CAR, WHICH IS A TURBO, IS NOT PART OF THEIR RECALL. IF THIS TYPE OF PROBLEM IS COMMON TO 360,000 VOLVOS AND WARRANTY EXTENDED TO 200,00 MILE... Read more
Incident date: Feb 25, 2011
OWNER CALLED INTO ODI AND REPORTED THAT HIS MY 2008 VOLVO 780 WAS CRACKED AT WELDS IN THE FRAME. VEHICLE BOUIGHT USED FROM ADVANTAGE VOLVO-GMC IN CHARLOTTE, NC IN NOVMEBR 2010 AND USED IN LINE HAUL SERVICE. OWNER DESCRIBED WELDING ONTHE "TOP FACE" AREA OF THE FRAME. [ODI NOTE; MOST TRUCKS FRAMES ARE HEAT TREATED AND NO WELDING PERMITTED; REQUESTED OWNER TO PROVIDE PHOTOGRAPHS - GTB.]
Incident date: Jan 7, 2011
MY SON WAS DRIVING A 2002 VOLVO S80 WITH NO PASSENGERS WHEN HE WAS HIT IN THE LEFT FRONT BY ANOTHER CAR. HE WAS FORCED TO THE RIGHT AND STRUCK A LIGHT POLE AT APPROXIMATELY 30 MPH. THE LIGHT POLE IMPACT WAS MAYBE 2" RIGHT OF DEAD CENTER. THE CAR WAS A TOTAL LOSS. ONLY THE PASSENGER AIRBAG DEPLOYED FROM THE DASH. NONE OF THE OTHER SEVEN AIRBAGS DEPLOYED. THE FACT THAT NONE OF THE DRIVERS AIRBAGS DE... Read more
Crash
Incident date: Jan 15, 2011
TL* THE CONTACT OWNS A 2006 VOLVO S40. WHILE DRIVING APPROXIMATELY 5 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED TWO DIFFERENT TIMES. THE SECOND TIME THE FAILURE RECURRED, THE VEHICLE CRASHED INTO A CONCRETE WALL. THE VEHICLE WAS TOWED TO THE DEALE... Read more
Crash
Incident date: Feb 19, 2011
WHILE DRIVING ON THE HIGHWAY IN RAIN, THE HEADLIGHTS OF THE CAR BEGAN FLASHING ON AND OFF (SOMETIMES DRIVERS SIDE, SOMETIMES PASSENGER SIDE, SOMETIMES BOTH) INTERMITTENTLY. I PULLED OVER AND TURNED OFF AND RESTARTED CAR. THIS SOLVED THE PROBLEM FOR A FEW MILES, THEN IT DID IT AGAIN. NOW, THE RIGHT LIGHT IS OUT COMPLETELY, BUT AT LEAST THE LEFT SEEMS TO BE STAYING ON. THIS EXACT SAME THING HAPP... Read more
Incident date: Feb 19, 2011
WHILE DRIVING ON THE HIGHWAY IN RAIN, THE HEADLIGHTS OF THE CAR BEGAN FLASHING ON AND OFF (SOMETIMES DRIVERS SIDE, SOMETIMES PASSENGER SIDE, SOMETIMES BOTH) INTERMITTENTLY. I PULLED OVER AND TURNED OFF AND RESTARTED CAR. THIS SOLVED THE PROBLEM FOR A FEW MILES, THEN IT DID IT AGAIN. NOW, THE RIGHT LIGHT IS OUT COMPLETELY, BUT AT LEAST THE LEFT SEEMS TO BE STAYING ON. THIS EXACT SAME THING HAPP... Read more
Incident date: Jun 1, 2009
2003 C70 CONV. CAR BATTERY GOES DEAD MULTIPLE TIMES. CHANGED BATTERY AND IT CONTINUES TO HAPPEN. DETAILED CHECK DISCOVERED A SHORT IN THE PASSENGER SUN VISOR. PLASTIC PIVOT SHAFT HAS TORQUED OFF AND CAUSED A SHORT IN THE WIRES EMBEDDED IN THE SHAFT THAT POWER THE VISOR LIGHT. REPLACEMENT SUN VISOR COSTS AROUND $200 AND THE WEAK SHAFT IS THE SAME, SO FAILURE WILL MOST LIKELY HAPPEN AGAIN. SHAFT NE... Read more
Incident date: Jun 1, 2009
2003 C70 CONV. CAR BATTERY GOES DEAD MULTIPLE TIMES. CHANGED BATTERY AND IT CONTINUES TO HAPPEN. DETAILED CHECK DISCOVERED A SHORT IN THE PASSENGER SUN VISOR. PLASTIC PIVOT SHAFT HAS TORQUED OFF AND CAUSED A SHORT IN THE WIRES EMBEDDED IN THE SHAFT THAT POWER THE VISOR LIGHT. REPLACEMENT SUN VISOR COSTS AROUND $200 AND THE WEAK SHAFT IS THE SAME, SO FAILURE WILL MOST LIKELY HAPPEN AGAIN. SHAFT NE... Read more
Incident date: Jan 6, 2011
2005 VOLVO XC90 COUNTER BALANCE SHAFT BROKE AND SEIZED ENGINE. ONLY 68,000 MILES AND A WELL MAINTAINED VEHICLE! VOLVO REFUSES TO TAKE ANY RESPONSIBILITY FOR THIS POORLY DESIGNED SYSTEM. QUOTED $16,850 PLUS TAX FOR REMANUFACTURED UNIT. INCIDENTALLY, JUST THIS PAST SEPT ALSO HAD TO REPLACE OIL COOLER, THERMOSTAT AND EXPANSION TANK WHEN THE VEHICLE BROKE DOWN AS WERE DRIVING THROUGH VIRGINIA. THIS I... Read more
Incident date: Feb 17, 2011
MY 2005 VOLVO S60 SUDDENLY STALLS FOR NO APPARENT REASON,THEN WILL RESTART PROMPTLY. MAINLY THIS HAPPENS WHEN SLOWING. *LN
Incident date: Feb 15, 2011
TL*THE CONTACT OWNS A 2004 VOLVO V70. THE CONTACT BEGAN TO SMELL A FAINT BURNING ODOR FROM THE VEHICLE. THE CONTACT INSPECTED AND NOTICED THAT THE DRIVER SEAT WAS SMOKING. THE CONTACT TURNED THE SEAT HEATER OFF AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS TOLD THAT THE SEAT HEATER WAS NOT BURNT AND THAT SOMETHING UNDER THE SEAT MUST HAVE CAUSED THE FIRE. T... Read more
Fire
Incident date: Aug 22, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED VIOLENTLY AND THE INSTRUMENT PANEL GAUGES FAILED. THE ENGINE WAS SHUT OFF AND THEN RESTARTED AFTER SEVERAL MINUTES. THE VEHICLE RESUMED NORMALLY FOR A SHORT PERIOD BEFORE THE FAILURE RECURRED. THE CONTACT STATED THE MALFUNCTION OCCURRED AFTER DRIVING FOR APPROXIMATELY FIVE HOURS. THE VEHICLE WAS TAKEN TO... Read more
Incident date: Feb 12, 2011
CAR LOST ALL POWER. ALL DASHBOARD WENT OFF AND POWER STEERING WENT OUT WHILE DRIVING AT OVER 40 MILES AN HOUR ON THE HIGHWAY. THIS HAPPENED ON 4 DIFFERENT OCCASIONS. MILEAGE 123,000 2004 VOLVO XC90 T6. *TR
Incident date: Jan 2, 2011
MY VOLVO V70 IS STALLING DURING DRIVING. I TOOK IT TO THE DEALERSHIP AND PAID THE $875 TO REPLACE THE MASS FLOW SENSOR. THE STALLING HAS CONTINUED. I REPORTED THE PROBLEM TO VOLVO AMERICA. THEY TOLD ME THAT MODEL YEAR WAS NOT COVERED BY THE RECENT RECALL FOR ELECTRONIC THROTTLE CONTROL. THE SYMPTOMS OF GOING INTO LIMP MODE. THE CAR HAS TO RESTARTED. THE PROBLEM OCCURS ON THE HIGHWAY AND DURING ST... Read more
Incident date: Dec 1, 2010
2007 VOLVO S-40. CONSUMER WRITES REGARDING A SEAT BELT DEFECT AFTER SUFFERING AN INJURY TO THE EYE DUE TO A REAR END COLLISION *TGW THE CONSUMER STATED HE WAS STRUCK FROM THE REAR WHILE STOPPED YIELDING TO TRAFFIC. THE CONSUMER STATED HE AND HIS WIFE WERE HIT WITH SUCH FORCE THAT THE VEHICLE ROLLED APPROXIMATELY 25 FEET FROM WHERE THEY WERE ORIGINALLY STOPPED. THE DRIVER'S SIDE SEAT BELT DID NOT... Read more
Crash
2 injured
Incident date: Feb 3, 2011
FAILURE OF THE TRANSMISSION ON THE ROAD. *TR
Incident date: Feb 6, 2011
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE FUEL PRESSURE SENSOR. THE CONTACT REFERENCED RECALL 07V226000 (ENGINE AND ENGINE COOLING) BUT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES ... Read more
Incident date: Jan 15, 2011
ON A 2002 VOLVO S60, THE DRIVER'S INFORMATION MODULE INTERMITTENTLY BLANKS OUT RENDERING THE VEHICLE WITH NO SPEEDOMETER AND FUEL GAUGE. THE SPEEDOMETER (AND WHOLE MODULE) MIGHT NOT WORK FOR DAYS. *LN
Incident date: Feb 3, 2011
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT WAITED 15 MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FUEL PRESSURE WAS THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED RECALL 09V483000 (FUEL SYSTEM, GASOLI... Read more
Incident date: Jul 10, 2010
ALL DASHLIGHTS WENT COMPLETELY BLACK, AND THE POWER STEERING WENT OUT WITH IT WHILE DRIVING DOWN THE FREEWAY (AT NIGHT). THIS HAPPENED ON THREE DIFFERENT OCCASIONS. VOLVO DEALER CLAIMED THEY "RESET" IT THE FIRST TWO FIXES AND THEN THE THIRD TIME REPLACED THE CEM, WHICH WAS A COUPLE THOUSAND DOLLAR FIX FOR ME. *LN
Incident date: Feb 1, 2011
MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND THE RADIO HAS STOPPED WORKING AS OF A RESULT OF THE INSTRUMENT PANEL FA... Read more
Incident date: Feb 6, 2011
I WAS PULLING INTO MY PARKING GARAGE AND MY 2000 VOLVO S40 BEGAN TO ACCELERATE ON ITS OWN. IT REVVED UP TO 3000 RPMS AND I HAD TO PRESS HARD ON THE BRAKE FOR IT TO STOP. I PULLED OVER IN THE GARAGE AND PLACED THE CAR IN PARK. THE CAR CONTINUED TO REV. I STEPPED ON THE GAS A COUPLE OF TIMES AND AFTER ABOUT 4 MINUTES IT RETURNED TO ITS NORMAL OPERATING RPM AFTER WHICH I WAS ABLE TO PARK THE CAR.... Read more
Incident date: Sep 19, 2010
WHEN I DRIVE MY MANUAL TRANSMISSION S60R VOLVO, AND I SHIFT I HEAR A LOUD THUD IN THE BACK OF THE CAR, I CHECKED EVERYTHING THAT COULD POSSIBLY BE MAKING THE NOISE AND SECURED IT, IT BOTHERED ME SO MUCH I TOOK IT TO THE VOLVO DEALER AND THEY TOLD ME THAT IT WAS ACTUALLY BECAUSE OF THE SUSPENSION SOFTWARE AND THAT THERE WAS A RECALL FOR THIS, HOWEVER IT WAS NOT APPLICABLE FOR MY VIN. HE SAID THIS... Read more
Incident date: Jul 19, 2010
WHEN I DRIVE MY MANUAL TRANSMISSION S60R VOLVO, AND I SHIFT I HEAR A LOUD THUD IN THE BACK OF THE CAR, I CHECKED EVERYTHING THAT COULD POSSIBLY BE MAKING THE NOISE AND SECURED IT, IT BOTHERED ME SO MUCH I TOOK IT TO THE VOLVO DEALER AND THEY TOLD ME THAT IT WAS ACTUALLY BECAUSE OF THE SUSPENSION SOFTWARE AND THAT THERE WAS A RECALL FOR THIS, HOWEVER IT WAS NOT APPLICABLE FOR MY VIN. HE SAID THIS... Read more
Incident date: Jul 15, 2010
I DRIVE A VOLVO S60R AND WHEN I AM ACCELERATING I NOTICE THAT I HAVE A VERY LARGE LACK OF POWER GOING FROM 3000 TO 3500 RPM'S, THERE IS ALMOST NO INCREASE IN POWER. I HAVE BROUGHT UP THE ISSUE WITH A VOLVO DEALER AND THEY INFORMED ME THAT THERE WAS A RECALL FOR THIS, BUT MY CAR FOR SOME REASON DID NOT GET THE RECALL. HE SAID IT IS THE SAME ISSUE BUT THERE WAS NOTHING HE CAN DO ABOUT IT. *TR
Incident date: Jan 20, 2011
A 2005 VOLVO S40 T5 MODEL HAS REPEATING FUEL LINE LEAKAGE. THE CAR WAS SERVICED TO REPLACE THE ORIGINAL POLYAMIDE FUEL LINE TO A TEFLON FUEL LINE IN LINE WITH RECALL R158. AFTER FOUR YEARS THE TEFLON FUEL LINE WAS BECOME WORN AND FUEL HAS BEGUN TO FLOW FROM THE LINE. THE AVERAGE FUEL LINE LIFE IS WELL BEYOND FOUR YEARS. THERE IS AN UNDERLYING ISSUE WITH THE FUEL LINE WITH THE 2005 VOLVO S40 T5. ... Read more
Incident date: Dec 15, 2010
COUNTERBALANCE SHAFT BEARING FAILURE AT 113,000 MILES LUCKILY FAILURE HAPPENED ON THE WAY TO THE REPAIR SHOP. IF THIS WOULD HAVE TAKEN PLACE ON THE HIGHWAY MY WIFE AND KIDS COULD HAVE BEEN SERIOUSLY INJURED. VOLVO KNOWS THIS IS AN ISSUE OR WOULD NOT HAVE RELEASED A TECHNICAL SERVICE BULLETIN ON WAYS TO REMEDY THE PROBLEM BY DRILLING WEEP HOLES IN THE BLOCK TO SHED MOISTURE. THE TRAPPED MOISTURE... Read more