Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 1, 2010
TL*THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ATTEMPTING TO ACCELERATE AND WOULD SHIFT WITH DIFFICULTY BETWEEN GEARS. SHE NOTICED THAT THE RPM'S WOULD INCREASE AND THEN THE VEHICLE WOULD JERK VIOLENTLY. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE... Read more
Incident date: Apr 10, 2011
MY 1999 V70R WITH 122,000 MILES HAS HAD THE MOST PROBLEMS OF ANY VOLVO I HAVE OWNED IN 44 YEARS; HEATER CORE, ELECTRONIC THROTTLE MODULE, STEERING RACK, WHEEL BEARINGS, LOWER CONTROL ARMS, BALL JOINTS, PARKING BRAKE FAILURE, BRAKE LINES AND HOSES, AND NOW? THE TRANSMISSION HAS FAILED COMPLETELY AFTER A 105,000 MILE CHECKUP BY THE DEALER SHOWED NO ISSUES. 2 MONTHS LATER - WILL NOT SHIFT INTO 4TH ... Read more
Incident date: Apr 12, 2009
TL* THE CONTACT OWNS A 2008 VOLVO XC70 CROSS-COUNTRY. THE CONTACT STATED THAT ALL FOUR TIRES PREMATURELY WORE AT 20,000 MILES. THE TIRES WERE REPLACED BUT HAD BECOME WORN AT 43,500 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE WEARING AS NORMAL. THE MANUFACTURER ADVISED THAT THE TIRES WOULD NEED REPLACING EVERY 20,000 MILES AS NORMAL. THERE WERE NO REPAIRS TO THE VEHICL... Read more
Incident date: Apr 12, 2009
TL* THE CONTACT OWNS A 2008 VOLVO XC70 CROSS-COUNTRY. THE CONTACT STATED THAT ALL FOUR TIRES PREMATURELY WORE AT 20,000 MILES. THE TIRES WERE REPLACED BUT HAD BECOME WORN AT 43,500 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE WEARING AS NORMAL. THE MANUFACTURER ADVISED THAT THE TIRES WOULD NEED REPLACING EVERY 20,000 MILES AS NORMAL. THERE WERE NO REPAIRS TO THE VEHICL... Read more
Incident date: Apr 11, 2011
LOST POWER IN TRAFFIC, HAD TO DRIVE 10 MPH IN LIMP MODE IN HEAVY TRAFFIC
Incident date: Apr 11, 2011
LOST POWER IN TRAFFIC, HAD TO DRIVE 10 MPH IN LIMP MODE IN HEAVY TRAFFIC
Incident date: Apr 11, 2011
LOST POWER IN TRAFFIC, HAD TO DRIVE 10 MPH IN LIMP MODE IN HEAVY TRAFFIC
Incident date: Oct 30, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S60 . THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH, THE VEHICLE STALLED. HE MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES PRIOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE THROTTLE BODY NEEDED TO BE REPLACED. THE FUEL PRESSURE SENSOR ALSO HAD TO BE REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING... Read more
Incident date: Apr 5, 2011
THROTTLE CONTROL MALFUNCTION NHTSA DEFECT INVESTIGATION #EA05021 VOLVO V70XC 2001 PLACED INTO SERVICE ON JUNE 19, 2001. THE CAR DISPLAYS ALL SYMPTOMS OF ETM FAILURE AS DESCRIBED IN THE NUMEROUS ONLINE FORUMS REGARDING THIS SUBJECT. THE CAR LUNGES FORWARD WITH MY FOOT ON THE BRAKE, LUNGES FORWARD WHILE SLOWING DOWN AND IDLES ERRATICALLY AS IF I WERE APPLYING THE GAS PEDAL OVER AND OVER. ... Read more
Incident date: Mar 31, 2011
CAR INTERMITTENTLY LOSES POWER AND SOMETIMES ETS LIGHT COMES ON. USUSALLY IN THE MIDDLE OF TRAFFIC. *TR
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2005 VOLVO 780. THE CONTACT WAS TRAVELING 65 MPH WHEN THE STEERING WENT WHEEL BECAME VERY LOOSE AND BEGAN TO SPIN INDEPENDENTLY. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A GUARDRAIL. THE CONTACT WAS REPORTED INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAS TOLD THAT THE DRIVE LINK FRACTURED AND CAUSED THE CRASH. THE VEHICLE WAS... Read more
Crash
1 injured
Incident date: Mar 11, 2011
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED WITHOUT PRIOR WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS 112,000. UPDATED 05/05/11*LJ UPDATED 05/16/11
Incident date: Feb 26, 2011
ON FEBRUARY 9, 2008 I PURCHASED AT MAVIS TIRE FOUR (4) NEW COOPER ZEON TIRES WITH A RATING OF 400 AAA. IN APPROXIMATELY SIX THOUSAND (6,000) I FIND ONE PAIR COMPLETELY WORN WHILE THE OTHER SET FULL THREAD. I CALLED MAVIS TIRE AND SPOKE WITH STU WHO SAID HE IS THE MANAGER. HE SUGGESTED I COME INTO THE TIRE SHOP SO HE MAY INSPECT THE TIRES. ON MARCH 2011, I DROVE TO LONG BEACH, LONG ISLAND WHERE TH... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT HARD WITHOUT WARNING WHEN DRIVING APPROXIMATELY 22 MPH. THE VEHICLE CORRECTED ITSELF AND DROVE AS NORMAL BUT THE FAILURE CONTINUED TO RECUR SPORADICALLY AND WHEN BRAKING TO A COMPLETE STOP. THE FAILURE WAS ONGOING FOR FIVE MONTHS AND THE VEHICLE WAS TAKEN TO TWO DIFFERENT AUTHORIZED DEALERS WHERE SHE WAS ADVISE... Read more
Incident date: Jun 1, 2009
2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHI... Read more
Incident date: Mar 28, 2011
HELLO, I RECENTLY PURCHASED USED "99 VOLVO S80 T6 - VIN [XXX]. A FRIEND WAS STANDING NEXT TO MY PARKED CAR LAST WEEK, STARTED TO LIGHT A CIGARETTE, AND I STOPPED HIM BECAUSE I SMELLED A STRONG GASOLINE VAPOR. LOOKING UNDER THE CAR, THERE WAS WHAT LOOKED TO BE ABOUT 2 CUPS OF RAW GAS ABOUT 1/2' IN AND IN FRONT OF THE PASSENGER REAR TIRE. ASIDE FROM THE OBVIOUS LOSS OF A VEHICLE, WE COULD VERY E... Read more
Incident date: Feb 24, 2011
OUT OF THE BLUE A WELL-MAINTAINED AND WELL CARED FOR 2005 VOLVO XC90 V8 SUV DEVELOPED A SEVERE ENGINE KNOCKING/BANGING SOUND (ALL SERVICE RECORDS COMPLETED AT REQUIRED TIME PERIODS). ACTUALLY SOUNDED LIKE BALL BEARINGS ROLLING AROUND INSIDE THE ENGINE COMPARTMENT. 58,000 MILES ON THE VEHICLE. ENGINE WAS SHUT DOWN IMMEDIATELY AND VEHICLE FLATBEDDED TO THE SERVICE DEALER. UPON INSPECTION, THE C... Read more
Incident date: Mar 2, 2011
I WAS DRIVING, AND JUST AS IT STARTED TO GET DARK, I NOTICED THAT MY LIGHTS DID NOT SEEM TO BE WORKING. I STOPPED AT A PARKING LOT TO CHECK, AND THE LIGHTS WERE IN FACT NOT WORKING. IF I HAD NOT BEEN CLOSE TO HOME, IT WOULD HAVE BEEN A PERILOUS DRIVE HOME; AND, IF IT HAPPENED HALF AN HOUR LATER, I WOULD HAVE BEEN ON A BUSY HIGHWAY WITH NO LIGHTS.
Incident date: Mar 31, 2011
I HAVE EXPERIENCE 2-3 UPSHIFT FLARE, SLIPPING OF TRANSMISSION, TACHOMETER NEEDLE JUMPING UP AND THE ENGINE RACING DURING A SHIFT. *TR
Incident date: Mar 23, 2011
BROKEN FRONT COIL SPRING ON DRIVERS SIDE. OCCURRED WHILE DRIVING, WHICH POPPED TIRE, AND REQUIRED STABILIZER LINK TO BE REPLACED.
Incident date: Feb 27, 2011
I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL ... Read more
Incident date: Feb 27, 2011
I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL ... Read more
Incident date: Mar 26, 2011
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT WAS ABLE TO MOVE FROM THE MAIN ROADWAY BUT AS SHE PROCEEDED INTO TRAFFIC, THERE WAS A SIGNIFICANT DECREASE IN ENGINE RPMS AND THE FAILURE PERSISTED. THE URGENT SERVICE TRANSMISSION WARNING LIGHT THEN ILLUMINATED. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFA... Read more
Incident date: Mar 29, 2011
THIS IS WHAT IS HAPPENING TO ME WITH MY 2004 T2.5 S60 VOLVO. I CALLED VOLVO AND THEY SAID NO RECALLS YET I SEE THIS SAME THING HAPPENING TO OTHER, IT HAS TO BE A DEFECT WITH THE CAR. MY HAPPENS WHEN THE WEATHER GETS HOT HERE IN CALIFORNIA. I HAD NO PROBLEMS THIS WINTER, BUT YESTERDAY IT WAS IN THE MID TO HIGH 80?S AND THE PROBLEM HAPPENED AGAIN! NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, TH... Read more
Incident date: Jan 15, 2011
TL* THE CONTACT OWNS A 2001 VOLVO V70. WHILE DRIVING APPROXIMATELY 20 MPH WHEN HE BEGAN TO SMELL AND OVERPOWERING FUEL ODOR INSIDE OF THE VEHICLE. HE WAS UNABLE TO DETERMINE THE SOURCE OF THE ODOR. MONTHS LATER, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE. THE DEALER DETERMINED THAT THERE WAS A LEAK IN THE FUEL PUMP AND STATED THAT THE FUEL PUMP AND CONTROL UNIT WOULD NEED REPLACING. THE D... Read more
Incident date: Feb 12, 2011
NOTICED A SEVERE CHANGE FOR THE WORSE IN THE HANDLING CHARACTERISTICS OF MY VOLVO XC 70 AWD VEHICLE. LOST AWD CAPABILITY, CONFIRMED BY FRONT WHEELS SLIPPING IN LIGHT SNOW. DEALER INSPECTION IDENTIFIED FAILED ANGLE GEAR AND COUPLER, REPAIR PRICE $2500.00 NOT COVERED UNDER WARRANTY. OWNER REPLACED ANGLE GEAR WITH REBUILD UNIT FROM SALVAGE AND A NEW COUPLER.
Incident date: Feb 1, 2011
SEAT HEATER SHORTED OUT CAUSING FIRE IN SEAT FOAM RUBBER BURNING THROUGH SEAT COVER.
Fire
Incident date: Jun 6, 2010
SAFETY COMPLAINT - SUDDEN VEHICLE DISABLED ? 2005 VOLVO XC90 V8 ? JUNE 2010 130000 MILES. WIFE WAS DRIVING BUSY URBAN ROAD AND VEHICLE SUDDENLY STOPPED WITHOUT WARNING IN THE MIDDLE OF THE INTERSECTION. VEHICLE HAD TO BE PUSHED FROM MIDDLE OF INTERSECTION. COUNTERBALANCE SHAFT BEARING FAILURE. THE TIMING CHAIN HAD BROKEN AND THE ENGINE HAD A CATASTROPHIC FAILURE. REPAY WAS $10,000 WITH A USED 60,... Read more
Incident date: Feb 2, 2011
SAFETY COMPLAINT 'SECOND OCCURRENCE SAME VEHICLE - SUDDEN VEHICLE DISABLED ' 2005 VOLVO XC90 V8 ' FEBRUARY 2011 153,000 MILES. DAUGHTER WITH LEARNER PERMIT DRIVING DOWN BUSY URBAN ROAD AND VEHICLE SUDDENLY STOPPED WITHOUT WARNING IN THE RIGHT OF WAY. VEHICLE HAD TO BE PUSHED TO SIDE OF ROAD SECOND COUNTERBALANCE SHAFT BEARING FAILURE. THIS FAILURE OCCURRED ON THE REPLACED ENGINE FROM THE PRIOR ... Read more
Incident date: Sep 20, 2010
WHILE DRIVING ON THE HIGHWAY, MY WIPERS CAME ON FOR ONE CYCLE. A FEW MINUTES LATER THE SAME THING. THEN A FEW MINUTES AFTER THAT THE WIPERS CAME ON, STAYED ON, AND MY ENTIRE ELECTRIC PANEL SHUT DOWN. NO DASH BOARD INSTRUMENTS, NO POWER IN THE WINDOWS, NO TURN SIGNALS, NO STEREO. CAR STILL RAN, AND HEADLIGHTS STILL WORKED. PRETTY SCARY. WHEN I STOPPED THE CAR, TURNED OFF THE ENGINE, AND TURNED IT B... Read more
Incident date: Sep 20, 2010
WHILE DRIVING ON THE HIGHWAY, MY WIPERS CAME ON FOR ONE CYCLE. A FEW MINUTES LATER THE SAME THING. THEN A FEW MINUTES AFTER THAT THE WIPERS CAME ON, STAYED ON, AND MY ENTIRE ELECTRIC PANEL SHUT DOWN. NO DASH BOARD INSTRUMENTS, NO POWER IN THE WINDOWS, NO TURN SIGNALS, NO STEREO. CAR STILL RAN, AND HEADLIGHTS STILL WORKED. PRETTY SCARY. WHEN I STOPPED THE CAR, TURNED OFF THE ENGINE, AND TURNED IT B... Read more
Incident date: Mar 25, 2011
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE AND IT WAS PARKED. THE DEALER... Read more
Incident date: Mar 16, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER, THE DRIVER ATTEMPTED TO TURN ON THE WINDSHIELD WIPERS BUT THEY WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE CENTRAL ELECTRONIC MODULE WOULD NEED TO BE REPLACED BECAUSE RAIN WAS SEEPING INTO THE CENTRAL ELECTRONIC MODULE. THE VEHICLE WAS REPAIRED. UPD... Read more
Incident date: Mar 16, 2011
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER, THE DRIVER ATTEMPTED TO TURN ON THE WINDSHIELD WIPERS BUT THEY WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE CENTRAL ELECTRONIC MODULE WOULD NEED TO BE REPLACED BECAUSE RAIN WAS SEEPING INTO THE CENTRAL ELECTRONIC MODULE. THE VEHICLE WAS REPAIRED. UPD... Read more
Incident date: Mar 24, 2011
BURNING PASSENGER SEAT IN 2004 VOLVO S60R. WHILE DRIVING I SMELT A HORRIBLE BURNING SMELL AND SEEN SMOKE COMING FROM THE PASSENGER SEAT WHICH EVENTUALLY STARTED A FIRE. I TURNED OFF THE HEATED SEATS AND NOW HAVE A BURN ABOUT AN INCH IN DIAMETER. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED IMMEDIATELY. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. NOT HAPPY WITH THIS AT ALL! GLAD NO... Read more
Fire
Incident date: Jan 6, 2011
TL*THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE TRANSMISSION HAD AN INTERNAL HYDRAULIC FAILURE WHICH CAUSED THE TRANSMISSION TO SHIFT SLOWLY, DURING ACCELERATION IT WOULD ALSO JERK AND SLIP WHEN THE CONTACT WAS TRYING TO STOP THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION COULD NOT BE REPAIRED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 105,000 AND THE... Read more
Incident date: Mar 13, 2011
I PURCHASED A 2005 XC90 V8 AWD WITH 65000, AFTER A MONTH OR SO I NOTICED HARD SHIFTING, YESTERDAY WE TOOK A TRIP UP THE MOUNTAIN AND I ACTUALLY LOST MY TRANSMISSION FOR A MIN, IT SLIPPED OUT OF PLACE WHILE PASSING A VEHICHLE, RPM SHOT UP TO 5-6K, IT KICKED BACK IN AGAIN ONCE WE SLOWED AND WE PULLED TO THE SIDE TO MAKE SURE IT WOULD STAY IN GEAR BEFORE GOING AGAIN. NOW IT HAS GONE BACK TO HARD SHIF... Read more
Incident date: Mar 20, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED A LOUD THUMPING NOISE COMING FROM THE FRONT END OF THE VEHICLE FOLWED BY THE ILLUMINATION OF ALL WARNING LIGHTS INCLUDING THE CHECK ENGINE, ABS AND SRS WARNING LIGHTS. THE ENGINE CONTINUED TO RUN; HOWEVER, ALL THE ELECTRICAL POWER FAILED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC ... Read more
Incident date: Mar 16, 2010
MY CHECK ENGINE LIGHT WENT ON. I TOOK MY CAR TO MY MECHANIC WHO INFORMED ME THE CODE WAS FOR THROTTLE BODY POSITION SENSOR AND THAT THERE WAS A RECALL. I CALLED THE VOLVO DEALER AND ASKED THEM ABOUT IT. THEY SAID, YES THERE WAS A RECALL FOR SOFTWARE AND THAT MY VEHICLE HAD GOTTEN THE UPGRADE. I ASKED IF THERE WAS ANYTHING ELSE THEY COULD DO ABOUT IT, THE EMPLOYEE IN VOLVO SERVICE SAID NO. I RECEIV... Read more
Incident date: Feb 27, 2011
2006 VOLVO S40, FWD T5: MY WIFE WAS DRIVING ON THE INTERSTATE AROUND MIDNIGHT GOING APPROX. 75-80 MPH WHEN ALL OF A SUDDEN HER CAR SHUT OFF. WHEN I SAY SHUT OFF I MEAN THE HEADLIGHTS, DOME LIGHTS, ENGINE....ANYTHING THAT WAS ELECTRICAL COMPLETELY SHUT OFF. THIS WOULD INCLUDE THE STEERING WHEEL LOCKING UP. SO IMAGINE DRIVING IN THE MIDDLE OF THE NIGHT AT 80 MPH WITH TRAFFIC AROUND YOU AND YOU'RE L... Read more
Incident date: Oct 18, 2008
POWER DOOR LOCKS, WHEN YOU LOCK THE DOOR, YOU CAN STILL OPEN IT FROM THE OUTSIDE. SOMEBODY CAN COME RIGHT UP TO YOUR DOOR WHILE YOU ARE DRIVING OR PARKED, AND OPEN THE DOOR EVEN WHEN IT IS LOCKED. 3 OF MY 4 DOORS DO THIS. I HAVE TO KEEP REPLACING THEM AT $140.00 A PIECE. *TR
Incident date: Mar 14, 2011
VEHICLE SURGES AFTER I HAD THE SOFTWARE DOWNLOAD RECALL. THEY KEEP TELLING ME IT IS A DIRTY THROTTLE BODY, BUT IT HAS BEEN CLEANED A THOUSAND TIMES. THEY NEVER REPLACED MY TCM. JUST THE SOFTWARE. THIS NEEDS TO STOP. I FEEL UNSAFE IN THIS CAR. NEED A RECALL. *TR
Incident date: Mar 14, 2011
VEHICLE SURGES AFTER I HAD THE SOFTWARE DOWNLOAD RECALL. THEY KEEP TELLING ME IT IS A DIRTY THROTTLE BODY, BUT IT HAS BEEN CLEANED A THOUSAND TIMES. THEY NEVER REPLACED MY TCM. JUST THE SOFTWARE. THIS NEEDS TO STOP. I FEEL UNSAFE IN THIS CAR. NEED A RECALL. *TR
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 08V033000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER REFUSED TO REPAIR THE DEFECTIVE COMPONENT. THE MANUFACTURER INFORMED THE CONTACT THAT T... Read more
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SWITCH GEARS AND REMAIN STUCK IN THIRD GEAR. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE AND IF HE WAS TO REPLACE THE TRAN... Read more
Incident date: Mar 13, 2011
CHECK ENGINE LIGHT IS ON SERVICE LIGHT IS ON THROTTLE POSITION SENSOR AND OXYGEN SENSOR DEFECTS, TROUBLESHOOTING CODES: P1171,P1132,P0141. *TR
Incident date: Mar 13, 2011
CHECK ENGINE LIGHT IS ON SERVICE LIGHT IS ON THROTTLE POSITION SENSOR AND OXYGEN SENSOR DEFECTS, TROUBLESHOOTING CODES: P1171,P1132,P0141. *TR
Incident date: Mar 13, 2011
CHECK ENGINE LIGHT IS ON SERVICE LIGHT IS ON THROTTLE POSITION SENSOR AND OXYGEN SENSOR DEFECTS, TROUBLESHOOTING CODES: P1171,P1132,P0141. *TR
Incident date: Mar 13, 2011
CHECK ENGINE LIGHT IS ON SERVICE LIGHT IS ON THROTTLE POSITION SENSOR AND OXYGEN SENSOR DEFECTS, TROUBLESHOOTING CODES: P1171,P1132,P0141. *TR
Incident date: Dec 12, 2010
WHILE DRIVING 1999 VOLVO V70, THE CAR ROLLED TO A STOP. VEHICLE HAD TO BE TOWED. FRONT DRIVE AXLE WAS RUSTED OUT, BROKEN, AND HAD TO BE REPLACED. OLD PART NOT AVAILABLE. REPAIR BILL AVAILABLE; REPAIR TECHNICIAN AVAILABLE FOR CONTACT. *TR